Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Nov 28, 2018
I WAS DRIVING DOWN 4 LANE DIVIDED HIGHWAY IN FLORIDA AND THIS TIME OF YEAR THERE ARE MANY CITRUS HAULING SEMIS ON THE ROAD IN FACT THREE OR FOUR DIRECTLY BEHIND ME DURING THIS OCCURRENCE. MY VEHICLE WAS DRIVING THEN SUDDENLY WITHOUT WARNING STARTED TO LOSE POWER. ENGINE WAS STILL RUNNING BUT VEHICLE WOULD NOT RESPOND WHILE TRAFFIC BARRELING DOWN ON ME DURING NOON TRAFFIC. I HAD NO OTHER CHOICE BUT... Read more
Incident date: Nov 27, 2018
TIRES CONSTANTLY GOING FLAT BECAUSE OF RIM.I WOULD NEVER PURCHASE ANOTHER LINCOLN EVER
Incident date: Sep 6, 2018
IT STARTED MONTHS AGO WITH A STRANGE HUMMING NOISE COMING FROM THE BACK OF THE CAR ON THE RIGHT SIDE ,WHERE THE GAS TANK IS. IT WOULD COME AND GO VERY COUPLE OF WEEKS. MY MECHANIC CHECKED IT OUT AND FOUND NOTHING. ONE DAY, WITH THE HUMMING SOUND VERY LOUD , THE CAR LOST POWER WHILE DRIVING, ALMOST CRASHED. HAD IT TOWED BACK TO THE MECHANIC ,WHO I TRUST AND AGAIN COULD FIND NOTHING. I CALLED A LI... Read more
Incident date: Sep 6, 2018
IT STARTED MONTHS AGO WITH A STRANGE HUMMING NOISE COMING FROM THE BACK OF THE CAR ON THE RIGHT SIDE ,WHERE THE GAS TANK IS. IT WOULD COME AND GO VERY COUPLE OF WEEKS. MY MECHANIC CHECKED IT OUT AND FOUND NOTHING. ONE DAY, WITH THE HUMMING SOUND VERY LOUD , THE CAR LOST POWER WHILE DRIVING, ALMOST CRASHED. HAD IT TOWED BACK TO THE MECHANIC ,WHO I TRUST AND AGAIN COULD FIND NOTHING. I CALLED A LI... Read more
Incident date: Nov 27, 2018
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK.
Incident date: Jul 1, 2018
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 16V-384. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Dec 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD (9090 EAST ADAMO DRIVE, TAMPA, FLORIDA 33619, (813) 246-3673) WAS MADE AWARE OF THE RECALL IN AU... Read more
Incident date: Oct 1, 2018
LOOKED UP ON NHTSA SITE, FILING FOLLOW UP FORM
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, ARIZONA 85210, (480) 428-3254) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE ... Read more
Incident date: Oct 26, 2018
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Incident date: Nov 9, 2018
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Incident date: Nov 9, 2018
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Incident date: Nov 9, 2018
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Incident date: Nov 23, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 NORTH FRANKLIN STREET, HEMPSTEAD, NY 11550, (888) 457-6042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) AND ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT PROVIDE AN OPTION O... Read more
Incident date: Nov 19, 2018
TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE
Incident date: Nov 2, 2018
SHIFT CAR INTO "PARK" AND THE CAR IS CLEARLY IN PARK BUT ON THE DASH THE "P" DOES NOT ILLUMINATE WHICH CAUSES AN ERROR MESSAGE OF "TRANSMISSION NOT IN PARK" WHEN YOU TURN THE CAR OFF. IF YOU TURN THE CAR OFF WHILE THE ERROR MESSAGE IS SHOWING, ALL AUXILIARY COMPONENTS (HEAT, RADIO, ETC) STAY ON AND YOUR BATTERY GOES DEAD. OCCURS NEARLY EVERY DAY, EACH TIME THE VEHICLE IS PUT INTO "PARK".
Incident date: Nov 13, 2018
HIGH MOUNT (3RD) BRAKE LED LIGHT FAILED. LOCATED ABOVE THE HEADLINER AND IS A ONE PIECE REPLACEMENT. VERY COSTLY TO REPLACE.
Incident date: Nov 19, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHEN THE CONTACT PARKED THE VEHICLE, THE GEAR INDICATOR DID NOT DISPLAY THE PARK POSITION WHEN THE VEHICLE WAS SHUT OFF. THE CONTACT MUST RESHIFT TO THE PARK POSITION SEVERAL TIMES BEFORE IT THE GEAR POSITION DISPLAYED CORRECTLY. THE CONTACT CALLED NAPLETON'S RIVER OAKS LINCOLN, LLC (1777 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 891-5400) AND WAS ADVISE... Read more
Incident date: Jul 1, 2016
TAKATA RECALL.PREVIOUS REPORT NUMBER 11048667. RECEIVED MORE RC NOTICES SINCE ORIGINAL COMPLAINT. ALSO RECEIVED NOTICE OF PART (S) AVAILABILITY. CALLED DEALER JULY 2018 FOR APPOINTMENT AND HAVE NOT HEARD BACK FROM THEM SINCE.
Incident date: Oct 31, 2018
TAKATA RECALL, THE AIRBAG LIGHT ON THE PASSENGER SIDE SUDDENLY ILLUMINATED WITHOUT ANYTHING TRIGGERING IT WHILE I WAS DRIVING TO WORK. IT SHOWS THAT THE PASSENGER AIRBAG IS OFF DUE TO HAVING SOME KIND OF WEIGHT ON THE SEAT. BUT THERE IS NOTHING ON THE SEAT AT ALL WHEN THE LIGHT ILLUMINATED. IT IS STILL ON AND STAYED ON. I READ ABOUT THE RECALL FOR THE TAKATA AIRBAGS AND I READ THE THE AIRBAG CAN E... Read more
Incident date: Nov 1, 2018
THE SEATS SHIFT BACKWARD WHEN ACCELERATING AND MOVE FORWARD WHEN BRAKING, THIS IS A SAFETY HAZARD. FORD REFUSES TO FIX OUT OF WARRANTY, BUT READING ONLINE THIS IS A VERY COMMON ISSUE.
Incident date: Nov 15, 2018
WHEN THE WHEEL SPEED SENSOR WENT BAD THE CAR WENT INTO LIMP MODE AS I WAS ENTERING THE ROAD FROM A PARKING LOT. I NARROWLY MISSED GETTING HIT. VERY DANGEROUS SITUATION.
Incident date: Nov 15, 2018
WHEN THE WHEEL SPEED SENSOR WENT BAD THE CAR WENT INTO LIMP MODE AS I WAS ENTERING THE ROAD FROM A PARKING LOT. I NARROWLY MISSED GETTING HIT. VERY DANGEROUS SITUATION.
Incident date: Nov 17, 2018
TAKATA RECALL THE MANUFACTURER HAS FAILED TO FIX THIS ISSUE WITH MY CAR.
Incident date: May 1, 2018
TAKATA RECALL, RECEIVED LETTER FROM LINCOLN IN MAY 2018 STATING MY FRONT PASSENGER AIRBAG INFLATOR WAS UNDER RECALL. LETTER STATED I WOULD BE NOTIFIED FOR REPAIR SECOND OR THIRD QUARTERS OF 2018. NO LETTER FROM LINCOLN YET STATING WHEN I CAN REPAIR BY BAG. IT IS NOW THE FOURTH QUARTER OF 2018 AND NO LETTER FROM THEM FOR MY REPAIR. CLASS ACTION SUIT UNDERWAY. WHEN I CALLED THE DEALERSHIP ASSIG... Read more
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE M... Read more
Incident date: Jan 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LYNN LAYTON FORD (3300 US-31, DECATUR, AL 35603, (256) 350-2120) WAS CONTACTED AND CONFIRMED THAT THE PARTS... Read more
LINCOLN
CONTINENTAL
(2001) - UNKNOWN OR OTHER
Nov 15, 2018
Incident date: Aug 12, 2017
DRIVER SIDE DOOR LOCK IS DEFECTIVE. THE ALTERNATOR WAS DEFECTIVE, BUT I HAD IT FIXED AT THE DEALERSHIP AT MY EXPENSE.
Incident date: Nov 10, 2018
TL* THE CONTACT OWNED A 2006 LINCOLN ZEPHYR. WHILE DRIVING APPROXIMATELY 60 MPH, SIX VEHICLES LOST CONTROL AND CREATED A CHAIN REACTION CRASH INVOLVING THIRTY VEHICLES. THE CONTACT'S VEHICLE WAS IMPACTED ON ALL FOUR SIDES. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION THE FOLLOWING DAY. THE INSURANCE COMPANY DECL... Read more
Crash
1 injured
Incident date: Dec 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A ... Read more
Incident date: May 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ISLAND LINCOLN-MERCURY, INC. (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FLORIDA 32952, (321) 452-9220) WAS MADE AWARE OF THE RECALL AND STATED THAT THE ... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (POMPANO FORD LINCOLN, INC, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 782-8110) WAS CONTACT... Read more
Incident date: Nov 5, 2018
REPLACE ELECTRIC STEERING RACK HP5Z* 3504*C HAD TO REPLACE ELECTRIC STEERING RACK. QUESTION IS WITH TWO RECALLS SOMEWHAT RELATED TO THE STEERING COLUMN ( BOLT IN STEERING WHEEL AND A POWER TRAIN ISSUE) WOULD THIS ULTIMATELY AFFECT THE ELECTRIC STEERING RACK HP5Z*3504*C? CAR IS ONLY 4 YEARS OLD AND IN GREAT CONDITION. BESIDES THE RECALLS NO REPAIRS AT ALL. ELECTRIC RACK JUST STOPPED WORKING, I P... Read more
Incident date: Nov 9, 2018
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR, VEHICLE INCREASINGLY DIFFICULT TO STOP AFTER ABS EVENT. 11/10/18-DEALER PERFORMED DIAGNOSTICS INDICATING REAR ROTORS NEED REPLACING, AUTHORIZED REPAIR. 11/10/18 AFTER REPLACING ROTORS DEALER STATES REAR CALIPER ACTION IS ERRATIC, STATES REAR CALIPERS NEED REPLACED DUE TO ERRATIC ACTION. AUTHORIZED REPAIR WITH OEM FORD PARTS, NOT AVAILABLE UNTIL 11/12/1... Read more
Crash
Incident date: Feb 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEM CITY FORD LINCOLN (5101 BROADWAY STREET, QUINCY, ILLINOIS 62305, (888) 254-9078) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE... Read more
LINCOLN
MKZ HYBRID
(2012) - AIR BAGS
Nov 13, 2018
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MACHENS CAPITAL CITY FORD (807 SOUTHWEST BLVD, JEFFERSON CITY, MISSOURI 65109, (855) 929-5900) WAS MADE AWARE OF ... Read more
Incident date: Mar 14, 2018
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. WHILE DRIVING 40 MPH, THE VEHICLE'S WHEELS SPUN AS IF THE VEHICLE WERE IN NEUTRAL. THE CONTACT ALSO STATED THAT THE VEHICLE BACKFIRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF SECONDS, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDE... Read more
Incident date: Mar 14, 2018
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. WHILE DRIVING 40 MPH, THE VEHICLE'S WHEELS SPUN AS IF THE VEHICLE WERE IN NEUTRAL. THE CONTACT ALSO STATED THAT THE VEHICLE BACKFIRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF SECONDS, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDE... Read more
Incident date: Sep 10, 2018
THE PASSENGER SIDE AIRBAG IS NOT WORKING PROPERLY
Incident date: Jul 20, 2018
"TAKATA RECALL". BROUGHT VEHICLE IN 7/18, WAS GIVEN WRITTEN NOTICE AT THAT TIME OF RECALL STATUS. MADE ATTEMPT THE FOLLOWING MONTH TO HAVE ISSUE RESOLVED AT FORD DEALER IN ITHACA, NY, AND WAS INFORMED RECALL PART NOT AVAILABLE UNTIL MID SEPTEMBER. I ASKED BEFORE LEAVING TO BE PLACED ON LIST SO THEY COULD LET ME KNOW WHEN THEY GOT PART. THAT WAS TWO MONTHS AGO AND I HAVEN'T HEARD BACK FROM THE... Read more
Incident date: Nov 10, 2018
I WAS GOING ABOUT 35 MPH AND STARTED SLOW DONE TO A STOP AND IT FELT LIKE THE CAR JUST WOULDN'T STOP I PUSHED THE PEDAL TO WHAT FELT LIKE THE FLOOR AND NOW TO STOP IT NEEDS TO BE PUSHED ALL THE WAY. IT FEELS UNSAFE. IF I WOULD HAVE HAD A CAR IN FRONT OF ME I WOULD HAVE REAR ENDED THEM.THIS IS A REAL ISSUE AND DANGER.
Incident date: Jul 6, 2018
TAKATA RECALL> NOTICE 16S26 / NHTSA RECALL 16V-384< I WAS NOTIFIED BY MAIL OF A RECALL OVER 5 YEARS AGO ON THE INFLATOR OF MY PASSENGER AIRBAG BUT FORD HAD NOT YET ARRIVED AT A DECISION ON HOW TO FIX THE PROBLEM. NOTIFICATION WOULD BE SENT WHEN THEY HAD A RESOLUTION. I BEGAN TO REGULARLY FOLLOW UP WITH DEALERSHIPS INQUIRING ABOUT THE AVAILABILITY OF REPLACEMENT PARTS FOR MY CARS RECALL, BUT WAS RE... Read more
Incident date: Jul 1, 2016
TAKATA RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 .RECEIVED NOTIFICATION FROM LINCOLN MOTOR COMPANY JULY, 2016 THAT PASSENGER FRONTAL AIRBAG MAY RUPTURE IN EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT WHICH MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURIES OR DEATH.DECEMBER 2017, LINCOLN SENT NOTIFICATION THAT REMEDY PARTS HAVE BEEN DELAYED, EXPECTING SOME REME... Read more
Incident date: Feb 6, 2018
NOTHING HAS HAPPENED. I RECEIVED A RECALL NOTICE IN FEBRUARY 2018 AND CANNOT GET IT CORRECTED. THE LINCOLN/FORD AGENCY IN SOUTHAMPTON, NY SAYS THE PARTS ARE ON ORDER. THIS HAS BEEN SINCE FEBRUARY!! SO EVERY 2 OR 3 WEEKS I AM SUPPOSED TO CALL AND SEE IF THEY ARE IN YET. SO FAR---NOTHING.
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EAST WEST LINCOLN (7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784, (301) 459-1750) WAS CONTACTED AND CONFIRMED THAT THE... Read more
Incident date: Oct 5, 2018
TAKATA RECALL MY VEHICLE WAS INVOLVED IN THE TAKATA AIRBAG RECALL. I WAS APPROVED FOR A RENTAL CAR IN MAY 2018, WHICH I HAD BEEN DRIVING UNTIL 5 OCT 2018. I RECEIVED THE PHONE CALL FROM MY LOCAL FORD DEALERSHIP, GARY SMITH FORD IN FORT WALTON BEACH, FL ABOUT A WEEK PRIOR THE THE 5TH OF OCTOBER INFORMING ME MY AIRBAGS WERE IN AND I COULD BRING MY VEHICLE IN FOR REPLACEMENT. I BROUGHT IT IN FOR A 1... Read more
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD AUBURN AT (334) 316-8628 (LOCATED AT 2305 S COLLEGE ST, AUBURN, AL 36832) AND WAS ... Read more
Incident date: Nov 9, 2018
TAKATA RECALL I HAVE BEEN CALLING THE FORD DEALERSHIP AT BILL ALEXANDER YUMA AZ AND THEY SAY DON'T HAVE NOT RECEIVED THE PART. THIS GOING ON MORE THAN 3 MONTHS IT SEEM LIKE THERE IS NO URGE OFF URGENCY PUTTING MY FAMILY IN HARMS WAY THIS VEHICLE IS THE MAIN SOURCE OF TRANSPORTATION NEED TO TAKE MY HUSBAND TO HIS DR APPT AT PHOENIX AZ AND WE DRIVE OVER 200 MILES TO PHOENIX AZ AND RETURNED TO YUMA ... Read more
Incident date: Jan 23, 1935
"TAKATA RECALL" WE ARE BEING MESSED ABOUT WITH THE LOCAL FORD LINCOLN DEALERSHIP AT PINES FORD, IN HOLLYWOOD, FLORIDA. SEVERAL MONTHS AGO THEY SAID THEY HAD ORDERED THE REPLACEMENT AIRBAGS, THEN THEY SAID THEY HAD A DELIVERY BUT THEY WERE NO GOOD AND HAVE NOW RE-ORDERED. WE ARE STILL WAITING. HOW LONG DOES IT TAKE TO ORDER THESE AIRBAGS? WE ARE ELDERLY SENIORS AND ALTHOUGH WE FEEL WE ARE GOOD DRIV... Read more