Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
LINCOLN
MKZ HYBRID
(2012) - STEERING
Apr 6, 2019
Incident date: Mar 29, 2019
POWER STEERING WENT WITHOUT ANY WARNING HAS RECALL ON OTHER MKZ OF THAT YEAR BUT NOT MINE. I PUT IT REVERSE AND HAD NO POWER STEERING LUCKY I WAS NOT DRIVING WHEN IT WENT OUT.
LINCOLN
CONTINENTAL
(2017) - STRUCTURE:BODY
Apr 6, 2019
Incident date: Apr 6, 2019
DRIVER'S DOOR DOES NOT ELECTRONICALLY CLOSE FULLY WHEN IT IS PULLED SHUT, AND A MESSAGE ON THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS NOT CLOSED. IT REQUIRES SEVERAL ATTEMPTS TO ENSURE THAT THE DOOR REMAINS FULLY CLOSED AND LOCKED.
LINCOLN
CONTINENTAL
(2018) - LATCHES/LOCKS/LINKAGES
Apr 5, 2019
Incident date: Feb 12, 2019
2018 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD *TR *DT CONSUMER FEELS HE WAS SOLD A DEFECTIVE VEHICLE WHICH COMMITTED VIOLATIONS IN HIS SALES TRANSACTION, PURCHASE DATE 02/07/19. MANUFACTURE AND DEALER WAS CONTACTED AND THEY SAID THEY WERE NOT AWARE OF RECALL PRIOR TO 02/07/19.*JB
Incident date: Apr 4, 2019
WHILE DRIVING DOWN THE FREEWAY, THE FRONT PORTION OF THE GLASS PANORAMIC ROOF SHATTERED WITHOUT RECEIVING ANY IMPACT. THERE WAS A VERY LOUD "POP" AND WHEN I PULLED OVER I DISCOVERED THE GLASS WAS COMPLETELY SHATTERED. NOTHING TO MY KNOWLEDGE IMPACTED THE ROOF.
Incident date: Nov 7, 2018
MY 2007 LINCOLN NAVIGATOR MAY NEED RAIL CROSS-OVER HOSE BECAUSE IT CONTAINS WEAK AREAS. THE HOSE MAY CRACK, WHICH COULD CAUSE A FUEL ODOR AND/OR FUEL LEAK. THIS IS WHAT I'M SMELLING OUTSIDE OF MY TRUCK.
LINCOLN
MKZ HYBRID
(2015) - ENGINE
Apr 2, 2019
Incident date: Nov 3, 2018
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 2... Read more
LINCOLN
MKZ HYBRID
(2015) - POWER TRAIN
Apr 2, 2019
Incident date: Nov 3, 2018
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 2... Read more
LINCOLN
MKZ HYBRID
(2015) - ELECTRICAL SYSTEM
Apr 2, 2019
Incident date: Nov 3, 2018
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 2... Read more
Incident date: Mar 31, 2019
STARTED CAR AND INSTRUMENT PANEL WAS BLACKED OUT. RESTATING CAR DID NOT CORRECT IT SO HAD NO VISIBILITY TO ANYTHING FROM THE INSTRUMENT PANEL DISPLAY.
Incident date: Mar 22, 2019
WATER PUMP FAILURE FILLING MOTOR WITH COOLANT $2500 REPAIR WITH NO GUARANTEE THE MOTOR IS NOT PERMANENTLY DAMAGED. HAS 112000 MILES AND JUST OUT OF WARRANTY. MY WIFE WAS DRIVING IT WHEN THE SUV STARTED MISSING AND SHE HAD TO PULL OVER STRANDED ON THE SIDE OF THE ROAD.
Incident date: Mar 28, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINCOLN OF SMITHTOWN (501 MIDDLE COUNTRY RD, SAINT JAMES, NY 11780) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V740000 (AIR BAGS). WHEN THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER EXPLAINED THAT TWO SEAT SEN... Read more
Incident date: Feb 2, 2019
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPO... Read more
Incident date: Feb 2, 2019
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPO... Read more
Incident date: Feb 2, 2019
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPO... Read more
Incident date: Jun 21, 2018
I WAS DRIVING DOWN OGEECHEE ROAD IN MY CITY AND THE TRAFFIC WAS SLOWING DOWN. SO I BEGAN TO SLOW DOWN AND THE STEERING WHEEL WENT OUT. I RAN I TO THE BACK OF ANOTHER VEHICLE BECAUSE OF THE STEERING WHEEL
Crash
2 injured
Incident date: Jan 8, 2019
I WAS AT A GROCERY STORE. TURNED ON MY CAR PUT IT IN REVERSE AND I COULD NOT TURN THE WHEEL. A LIGHT CAME ON THE DASH BOARD SAYING STEERING ALIGNMENT FAILURE. I PUT THE CAR IN PARK TURNED IT OFF AND TRIED TO BACK UP A FEW MORE TIMES AND FAILED. SO I JUST SAT THERE FOR A WHILE THEN TRIED ONE LAST TIME AND THE CAR FINALLY BACKED UP.
LINCOLN
MKZ HYBRID
(2011) - STEERING
Mar 29, 2019
Incident date: Mar 29, 2019
GOT IN MY CAR PUT IT IN REVERSE AND LOST POWER STEERING. FORD SAID ONLY SOME MKZ HYBIRDS ARE RECALLED BUT MINE ISN'T ON THE LIST. EVIDENTLY FROM WHAT I READ ALL OF THEM SHOULD BE RECALLED. MY CAR ONLY HAS 76,000 MILES ON IT SOME PEOPLE WAS A LOT LESS. I WAS LUCKY I WASN'T DRIVING AT THE TIME. WE LIVE ON A FIXED INCOME AND CAN'T AFFORD THE COST TO GET IT FIXED AT THE DEALERSHIP WHO WILL CHARGE ... Read more
LINCOLN
MKZ HYBRID
(2012) - STEERING
Mar 29, 2019
Incident date: Mar 29, 2019
STATIONARY, STARTED,NO POWER STEERING.STATED POER STEERING ASSIST FAULT.
LINCOLN
MKZ HYBRID
(2014) - STRUCTURE:BODY
Mar 29, 2019
Incident date: Mar 29, 2019
PANORAMIC ROOF ASSEMBLY USES PLASTICS TRIM PIECES ON EXTERIOR THAT DELAMINATE OVERTIME. THEY ARE ONLY USED IN THE PANORAMIC ASSEMBLY ( FRONT AND TWO SIDE ASSEMBLY FOR TRACK SYSTEM IN REAR OF VEHICLE). THIS CAR IS WASHED NORMALLY AND SHOULD NOT SHOW THAT MUCH WEAR. IF THIS WAS POWDER COATED LIKE THE REST OF THE VEHICLE. THERE WOULD BE NO COLOR ISSUE OR DELAMINATE.
LINCOLN
CONTINENTAL
(2017) - AIR BAGS
Mar 27, 2019
Incident date: Mar 23, 2019
THE SIDE AIR BAGS ON THE FRONT SEATS KEEP SPITTING OPEN. THEY ARE NOT DEPLOYING BUT YOU CAN SEE AIRBAG IS EXPOSED. WORRIED THEY WILL DEPLOY UNEXPECTEDLY.
Incident date: Mar 3, 2016
TAKARA RECALL I RECEIVED A LETTER FROM LINCOLN 3 YEARS AGO AND NOTHING HAS BEEN DONE, THE VALUE OF THE VEHICLE HAS DECREASED AND I CANNOT SELL IT. THEY SHOULD BUY BACK THE CAR AT THE VALUE OF IT 3 YEARS AGO.
Incident date: Mar 25, 2019
REAR WINDOW EXPLODED WHILE I WAS DRIVING TO WORK THIS MORNING ON A 4 LANE STATE ROAD. SPEED WAS UNDER 50MPH.
Incident date: Jan 23, 2019
CAR WOULD CRANK. BUT NOT START. THE CAR WAS PARKED @ HOME THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS.*JS
Incident date: Mar 22, 2019
I WAS DRIVING ON 3/22/19 AT A SPEED OF 55. I HAD BEEN DRIVING FOR APROX 30 MIN WHEN MY ENTIRE INSTRUMENT PANEL WENT DARK. IT STAYED DARK FOR 2 MIN AND THEN CAME BACK ON AND KIND OF RE-BOOTED ITSELF.
Incident date: Jul 1, 2018
TAKATA RECALL !!! I HAVE A 2003 LINCOLN NAVIGATOR THAT HAS THE SAME ISSUE WITH THE REVERSE LIGHTS SAME RECALL ISSUE AS THE 2012 NAVIGATOR ALSO THE CAR WHEN IT'S IN PARK WON'T ENGAGE WHEN THE BREAK PEDAL IS APPLIED TO UNLOCK THE GEARING TO REVERSE NUTURAL DRIVE 1ST AND 2ED GEAR IT WON'T HUGE SAFETY WITH THE REVERSE LIGHTS I ALMOST HAD AN ACCIDENT BECAUSE OTHER DRIVERS ARE NOT AWARE I'M REVERSING I... Read more
Incident date: Jul 1, 2018
TAKATA RECALL !!! I HAVE A 2003 LINCOLN NAVIGATOR THAT HAS THE SAME ISSUE WITH THE REVERSE LIGHTS SAME RECALL ISSUE AS THE 2012 NAVIGATOR ALSO THE CAR WHEN IT'S IN PARK WON'T ENGAGE WHEN THE BREAK PEDAL IS APPLIED TO UNLOCK THE GEARING TO REVERSE NUTURAL DRIVE 1ST AND 2ED GEAR IT WON'T HUGE SAFETY WITH THE REVERSE LIGHTS I ALMOST HAD AN ACCIDENT BECAUSE OTHER DRIVERS ARE NOT AWARE I'M REVERSING I... Read more
LINCOLN
CONTINENTAL
(2018) - STRUCTURE
Mar 22, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN CONTINENTAL. AFTER THE CONTACT PURCHASED THE NEW VEHICLE, IT WAS LATER DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE WAS DELIVERED AS NEW WITH AN OPEN RECALL. NICK MAYER LINCOLN WESTLAKE (24400 CENTER RIDGE RD, WESTLAKE, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE CONTACT ... Read more
Incident date: Oct 10, 2018
LINCOLN AVIATOR. CONSUMER WRITES IN REGARDS TO DEFECTIVE ELECTRONIC DOOR SWITCHES. *LD *TR
Incident date: Oct 10, 2018
LINCOLN AVIATOR. CONSUMER WRITES IN REGARDS TO DEFECTIVE ELECTRONIC DOOR SWITCHES. *LD *TR
Incident date: Nov 5, 2018
TAKATA RECALL I TOOK MY VEHICLE TO THE DEALERSHIP FOR AIRBAG RECALL. WHEN I RECEIVED MY VEHICLE BACK, THE AIRBAG LIGHT WAS ON. THEY CLAIMED THAT THEY DID NOT GO NEAR ANYTHING THAT WOULD CAUSE THE AIRBAG LIGHT TO COME ON AND THAT I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED.
Incident date: Nov 22, 2018
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, TH... Read more
Fire
Incident date: Nov 22, 2018
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, TH... Read more
Fire
Incident date: Nov 22, 2018
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, TH... Read more
Fire
LINCOLN
CONTINENTAL
(2017) - LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mar 20, 2019
Incident date: Feb 11, 2019
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/L... Read more
Incident date: Mar 5, 2019
SINCE I PURCHASED THIS VEHICLE IN SEPTEMBER OF 2018 IT HAS BEEN TOWED TO THE DEALER TWICE AND I HAVE DRIVEN TO THE DEALER 3 TIMES. THE BATTERY CONTINUES TO GO DEAD AFTER I PARK AND LOCK THE VEHICLE IN MY GARAGE. I HAVE WENT INTO THE GARAGE AND THE VEHICLE LIGHTS WOULD COME ON WITHOUT THE KEY FOB. I HAVE HAD THE BATTERY REPLACED AND IT CONTINUES TO HAPPEN. MY CAR IS AT THE DEALER AS I WRITE THIS C... Read more
Incident date: Mar 12, 2019
THIS HAS HAPPENED 2XS WITHIN THE LAST 4 WEEKS. CAR ONLY HAS 49,000 MILES. CAR STARTS TO SHAKE WHEN DRIVING SPEED OF 50 MILESHR APPOX. THEN CAR SHUTS OFF, NO BRAKES, AND CANNOT STEERING. DRIFTED TO THE SIDE OF THE ROAD. TRIED TO START..IT DID START UP AGAIN AFTR 5 MINUTES. HAD IT INTO 2 DEALERS(LINCOLN) AND COULD NOT FIND A PROBLEM, NO COMPUTER ERRORS ABOUT WHAT HAD HAPPENED. NOW CAR HAS BEEN I... Read more
Incident date: Mar 12, 2019
THIS HAS HAPPENED 2XS WITHIN THE LAST 4 WEEKS. CAR ONLY HAS 49,000 MILES. CAR STARTS TO SHAKE WHEN DRIVING SPEED OF 50 MILESHR APPOX. THEN CAR SHUTS OFF, NO BRAKES, AND CANNOT STEERING. DRIFTED TO THE SIDE OF THE ROAD. TRIED TO START..IT DID START UP AGAIN AFTR 5 MINUTES. HAD IT INTO 2 DEALERS(LINCOLN) AND COULD NOT FIND A PROBLEM, NO COMPUTER ERRORS ABOUT WHAT HAD HAPPENED. NOW CAR HAS BEEN I... Read more
Incident date: Mar 19, 2019
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
Incident date: Mar 19, 2019
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
Incident date: Mar 19, 2019
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
Incident date: Mar 14, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND PREVENTED THE CONTACT FROM TURNING THE STEERING WHEEL. THE CONTACT HAD TO TURN THE STEERING WHEEL WITH FORCE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO FORD LINCOLN LONG-LEWIS (2551 JOHN HAWKINS P... Read more
Incident date: Mar 15, 2019
WHEN VEHICLE WAS IN PARK ON THE SIDE OF A STREET, IT SLIPPED OUT OF PARK AND ROLLED DOWN A HILL INTO A TREE DAMAGING THE FRONT BUMPER AND HOOD. THERE WAS $6500 IN DAMAGE.
Crash
Incident date: Jan 15, 2019
ABS ENGAGED ON SNOWY ROAD. NOW, BRAKE PEDAL IS EXTREMELY SOFT/SPONGY...DOES NOT ENGAGE UNTIL PEDAL IS FULLY DEPRESSED. COUNTY ROAD. STRAIGHT-LINE STOP. REPLACED BRAKE MASTER CYLINDER AND PERFORMED FACTORY PRESSURE/SERVICE BLEED. CAUSE IS CERTAIN TO BE THE HISTORICALLY FAULTY ABS HCU/CONTROL MODULE.
Incident date: Feb 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF PARAMUS (LOCATED AT 670 NJ-17, PARAMUS, NJ 07652, (201) 649-1700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE M... Read more
Incident date: Mar 17, 2019
BACK LIFTGATE OPENS RANDOMENLY. DEALER HAS REPLACED TWO PARTS INVOLVED AND HAPPENED AGAIN YESTERDAY. SEEMS TO BE WHEN YOU SHUT ONE OF THE FRONT DOORS FIRMLY AND LOCK THE CAR W KEYFOB TWICE. I SUSPECT THE AIR PRESSURE FROM SHUTTING DOOR AND KEYFOB ACTION CAUSE THIS. BUT PROBLEM PERSISTS. CAR WAS STATIONARY EVERY TIME.
Incident date: Mar 17, 2019
BACK LIFTGATE OPENS RANDOMENLY. DEALER HAS REPLACED TWO PARTS INVOLVED AND HAPPENED AGAIN YESTERDAY. SEEMS TO BE WHEN YOU SHUT ONE OF THE FRONT DOORS FIRMLY AND LOCK THE CAR W KEYFOB TWICE. I SUSPECT THE AIR PRESSURE FROM SHUTTING DOOR AND KEYFOB ACTION CAUSE THIS. BUT PROBLEM PERSISTS. CAR WAS STATIONARY EVERY TIME.
Incident date: Jan 3, 2017
THE HORN AND CRUISE CONTROL JUST SUDDENLY QUIT WORKING DOES A MASTER AUTOMOTIVE TECHNICIAN ASE-CERTIFIED I DECIDED TO CHECK IT OUT BEFORE I CONTACTED THE DEALER THE PROBLEM IS IN THE CLOCK SPRING THE CLOCK SPRING HAS FAILED WITHOUT AN ACCIDENT OR ANYTHING TO CAUSE IT TO FILE THIS SEEMS LIKE IT SHOULD BE AN ISSUE THAT'S A NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION SHOULD BE INTERESTED IN AS... Read more
Incident date: Jan 7, 2019
AS REPORTED IN FORBES MAGAZINE ON APRIL 24, 2018 THERE ARE NUMEROUS COMPLAINTS REGARDING BRAKE FAILURES WITH LINCOLN MKZ 2006-2012 MODEL YEARS AFFECTING ONE MILLION SEDANS. THE LINCOLN MKX MODEL (CROSSOVER) I BELIEVE TO BE AFFECTED AS WELL. IN MY CASE, WHAT HAPPENED IS THAT THE ANTI LOCK BRAKE SYSTEM HAS FAILED ON MANY OCCASIONS WHILE I WAS OPERATING THE VEHICLE WITH MY FAMILY INSIDE RESULTING IN ... Read more
Incident date: Jan 31, 2019
THE HEATING SYSTEM FOR THE CAR WILL AUTOMATICALLY TURN UP TO 90 DEGREE, ALL ON ITS OWN. I AM UNABLE TO SHUT IT OFF, OR TURN IT DOWN. THIS IS ES[SPECIALLY DANGEROUS WITH THE DEFOGGER.
Incident date: Mar 10, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE DRIVING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED FOUR TIMES IN THE SAME DAY. THE VEHICLE WAS TAKEN TO AUTONATION FORD MARGATE (5401 W COPANS RD, MARGATE, FL 33063) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CO... Read more