Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Apr 2, 2014
I NO LONGER HAVE THE CAR BUT WAS REPEATEDLY REPLACING THE BRAKES ROTORS, BRAKE PADS AND BRAKES THEMSELVES. LEXUS WAS TELLING ME THAT I WAS RIDING THE BRAKES TOO HARD AND ULTIMATELY I GOT RID OF THE CAR. I AM ONCE AGAIN SEEKING ANOTHER CAR BUT WOULD LOVE TO GET ANOTHER LEXUS SO I GOOGLED THE ISSUE, AND DISCOVERED MANY, MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE ON THIS AND OTHER MODELS AND RECEIV... Read more
Incident date: Apr 17, 2018
THE WIRING HARNESS INSIDE FUEL TANK THAT POWERS FUEL PUMP BURNED UP INSIDE THE TANK.
Incident date: Apr 4, 2018
VEHICLE AT FAST FOOD DRIVE UP NOTES ENGINE VIBRATION, WARNING LIGHTS FOR ENGINE, VSC WARNING, AND INSTRUCT TO TAKE VEHICLE TO LEXUS DEALER ASAP. CAR HAS VIRTUALLY NO POWER WITH 8-10 MPH MAX. LEXUS SERVICE DEPT NOTES VALVE SPRING IS BROKEN AMONG THE 32 VALVES IN THE ENGINE. WARRANTIES HAD EXPIRED. LEXUS OPTS TO REPLACE ONLY ONE DEFECTIVE SPRING BUT HALF OF THE TOTAL NUMBER (ONE SIDE OF V8) WERE REP... Read more
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2003 LEXUS ES300. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS NOTICED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT MANAGED TO PULL THE VEHICLE OVER AS IT WAS STALLING. THE CONTACT EXITED THE VEHICLE, LIFTED THE HOOD, AND NOTICED FLAMES COMING FROM THE BATTERY. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THE CONTACT MENTIONED THAT THE FIRE DEPARTMENT... Read more
Fire
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2003 LEXUS ES300. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS NOTICED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT MANAGED TO PULL THE VEHICLE OVER AS IT WAS STALLING. THE CONTACT EXITED THE VEHICLE, LIFTED THE HOOD, AND NOTICED FLAMES COMING FROM THE BATTERY. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THE CONTACT MENTIONED THAT THE FIRE DEPARTMENT... Read more
Fire
Incident date: Jan 1, 2015
TAKATA RECALL - AIRBAG LIGHT HAS BEEN ON. THEY REPLACED RECALLED INFLATOR. LIGHT IS STILL ON. DEALER NOW SAYS IT'S A WIRING HARNESS. ABOUT $2500 TO REPLACE. AFTER RESEARCHING ON INTERNET, MANY PEOPLE ARE HAVING SAME PROBLEM. A TECHNICAL SERVICE BULLETIN YA BEEN ISSUED TO THE DEALERS AND COVERED BY WARRANTY TO 72 MONTHS OR 70,000 MILES. MY CAR HAS 88,200 MILES. MOST PEOPLE THAT SOLVED THE PROBLEM I... Read more
Incident date: Jan 1, 2015
TAKATA RECALL - AIRBAG LIGHT HAS BEEN ON. THEY REPLACED RECALLED INFLATOR. LIGHT IS STILL ON. DEALER NOW SAYS IT'S A WIRING HARNESS. ABOUT $2500 TO REPLACE. AFTER RESEARCHING ON INTERNET, MANY PEOPLE ARE HAVING SAME PROBLEM. A TECHNICAL SERVICE BULLETIN YA BEEN ISSUED TO THE DEALERS AND COVERED BY WARRANTY TO 72 MONTHS OR 70,000 MILES. MY CAR HAS 88,200 MILES. MOST PEOPLE THAT SOLVED THE PROBLEM I... Read more
Incident date: Apr 11, 2018
PRESSING THE BRAKE PEDAL WHEN GOING OVER A BUMP OR PATCHY ROAD THE CAR SEEMS TO LOSE CONTROL. IT FEELS LIKE THE BRAKE CALIPERS HAVE LET GO AND THE SENSATION OF A CAR LUNGING FORWARD WITH NO DRIVER CONTROL. I HAVE EXPERIENCED THIS WHEN TRAVELING UNDER 50MPH AND I'VE HAD TO HIT THE BRAKES IN AN ABRUPT FASHION. THIS HAS OCCURRED MULTIPLE TIMES IN THE PAST YEAR.
Incident date: Apr 11, 2018
PRESSING THE BRAKE PEDAL WHEN GOING OVER A BUMP OR PATCHY ROAD THE CAR SEEMS TO LOSE CONTROL. IT FEELS LIKE THE BRAKE CALIPERS HAVE LET GO AND THE SENSATION OF A CAR LUNGING FORWARD WITH NO DRIVER CONTROL. I HAVE EXPERIENCED THIS WHEN TRAVELING UNDER 50MPH AND I'VE HAD TO HIT THE BRAKES IN AN ABRUPT FASHION. THIS HAS OCCURRED MULTIPLE TIMES IN THE PAST YEAR.
Incident date: Sep 13, 2017
TL* THE CONTACT OWNS A 2010 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT CALLED AAA AND THEY CAME OUT AND TIGHTENED THE WIPER ARM NUTS AND BOLTS. THE VEHICLE WAS LATER TAKEN TO GERMAINE LEXUS OF EASTON WHERE IT WAS DIAGNOSED THAT THE WIPER ARM NUTS AND BOLTS WERE STRIPPED... Read more
Incident date: Apr 11, 2018
THE PASSENGER SIDE AIRBAG IS BEING DISABLED BY A DEFECTIVE SENSOR IN THE SEAT AND LEXUS IS INFORMING CUSTOMERS THAT THEY DON'T HAVE THE PARTS TO FIX THE ISSUE. THEREFORE, THE PASSENGER AIRBAG IS ESSENTIALLY PERMANENTLY DISABLED. THIS IS A SERIOUS CONCERN SINCE ANY PERSON TRAVELING IN THE FRONT PASSENGER SEAT WILL NO LONGER HAVE A WORKING AIRBAG.
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. WHILE THE CONTACT'S WIFE WAS DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE COMING TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT RESEARCHED THE VIN ONLINE AT NHTSA.GOV, BUT FOUND NO OPEN RECALLS. THE VEHICLE WAS NOT TAKEN TO A DEALER ... Read more
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. WHILE DRIVING 70 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY RESPOND AND WAS DIFFICULT TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT RESEARCHED THE VIN ONLINE AND STATED THAT THERE WERE NO RECALLS CONCERNING THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS N... Read more
Incident date: Apr 10, 2013
I OWN A 2007 LEXUS IS 250, I TOOK IT TO THE SHOP EARLY LAST YEAR FOR SOME REPAIRS AND I INQUIRED ABOUT THE CRACKED AND/OR STICKY/MELTING DASHBOARD AND FRONT AND REAR INTERIOR DOOR PANEL , WAS SUPPOSE TO BE ADDED TO THE LIST FOR REPAIRS, WHICH IS A SAFET HAZARD BECAUSE THE MELTING OF THE DASHBOARD CREATE A GLARE WHICH MAKE IT DIFFICULT TO SEE. SPOKE WITH DEALERSHIP TO SEE IF I WAS ADDED TO THE LI... Read more
Incident date: Jun 2, 2017
TAKATA RECALL. AFTER LETTING THE LEXUS DEALERSHIP DO THE RECALL ON MY AIRBAGS, I RECEIVED A AIRBAG LIGHT SHORTLY AFTER AND LET THEM KNOW I DIDN'T HAVE THE ISSUE UNTIL AFTER THEY SERVICED THE AIRBAG. THE ISSUE IS STATED THAT THEY MADE THE HARNESS TOO SHORT IN MY YEAR CAR AND LEXUS IS NOT TAKING RESPONSIBILITY FOR THEIR ERROR WHICH IS PUTTING MY LIFE AND MY CHILD'S LIFE IN DANGER IF WE WERE TO GET I... Read more
Incident date: Jun 2, 2017
TAKATA RECALL. AFTER LETTING THE LEXUS DEALERSHIP DO THE RECALL ON MY AIRBAGS, I RECEIVED A AIRBAG LIGHT SHORTLY AFTER AND LET THEM KNOW I DIDN'T HAVE THE ISSUE UNTIL AFTER THEY SERVICED THE AIRBAG. THE ISSUE IS STATED THAT THEY MADE THE HARNESS TOO SHORT IN MY YEAR CAR AND LEXUS IS NOT TAKING RESPONSIBILITY FOR THEIR ERROR WHICH IS PUTTING MY LIFE AND MY CHILD'S LIFE IN DANGER IF WE WERE TO GET I... Read more
Incident date: Jun 2, 2017
TAKATA RECALL. AFTER LETTING THE LEXUS DEALERSHIP DO THE RECALL ON MY AIRBAGS, I RECEIVED A AIRBAG LIGHT SHORTLY AFTER AND LET THEM KNOW I DIDN'T HAVE THE ISSUE UNTIL AFTER THEY SERVICED THE AIRBAG. THE ISSUE IS STATED THAT THEY MADE THE HARNESS TOO SHORT IN MY YEAR CAR AND LEXUS IS NOT TAKING RESPONSIBILITY FOR THEIR ERROR WHICH IS PUTTING MY LIFE AND MY CHILD'S LIFE IN DANGER IF WE WERE TO GET I... Read more
Incident date: Apr 9, 2018
PASSENGER SIDE AIRBAG COVER IS SEPARATING FROM DASHBOARD AND APPEARS TO HAVE PRESSURE BEHIND IT. VINYL IS CRACKED ON TOP SIDE OF AIRBAG COVER.
Incident date: Dec 12, 2017
ON DECEMBER 12, 2017, ABOUT 5 PM. I WAS DRIVING HOME FROM WORK. I HEARD A LOUD EXPLOSION. THOUGHT I HAD BLOWN A TIRE ON THE PASSENGER SIDE IT WAS SO LOUD IT SCARED ME. I PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY AND CALLED MY SPOUSE. WHILE I WAS ON THE PHONE MY SPOUSE AND I DISCUSSED WHAT IT COULD HAVE BEEN SINCE NO TIRE WAS BLOWN. I PICKED UNDER THE VEHICLE COULDN'T SEE ANYTHING LEAKING OR ... Read more
Incident date: Apr 10, 2018
SAFETY ISSUE: INTERMITTENT SUDDEN COMPLETE ABS BRAKING SYSTEM FAILURE. THE VEHICLE HAVE A SUDDEN COMPLETELY ABS BRAKING SYSTEM FAILURE ON APRIL 06, 2018. THE VEHICLE CAN NOT STOP WHILE DRIVING ON APRIL 6, 2018. THE DASHBOARD ABS LIGHT AND BRAKE LIGHT PLUS THE ANNOYING ALARM OUT OF THE BLUE ON APRIL 06, 2018. THE VEHICLE WAS TOWED TO BUTLER LEXUS DEALERSHIP FOR FURTHER INVESTIGATION ON APRIL 06,... Read more
Incident date: Nov 12, 2017
2017 LEXUS RX450 H. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE. *LD *TR
Crash
Incident date: Mar 8, 2018
THE DASHBOARD ON MY 2008 LEXUS 350 IS CRACKING AND GETS STICKY WHEN PARKED OUTSIDE. THE LIFT TAB FOR THE BACK POWER DOOR IS TACKY LIKE TAR WHEN YOU TOUCH IT. THE CAR ONLY HAS 37,476 MILES ON IT. THIS SHOULD NOT HAPPEN TO A CAR ESPECIALLY A LEXUS. I TOOK IT TO TUSTIN LEXUS ON SATURDAY 4/7/18 AND THEY SAID IT WAS OUT OF WARRANTY AND COULD NOT REPLACE THE DASHBOARD. THE LETTER I RECEIVED FROM LEXUS... Read more
Incident date: Jan 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCGRATH LEXUS OF CHICAGO (1250 W. DIVISION STREET CHICAGO, IL 60642, (855) 659-5629) WAS CONTACTED... Read more
Incident date: Oct 19, 2017
REAR MIDDLE SEAT BELT ALMOST STRANGLED 7YEAR OLD. THE SEAT BELT WAS LOOPED AROUND CHILD WHEN THEY WERE PLAYING WHILE PARKED IN DRIVEWAY. WHEN READY TO GET OUT OF CAR, THE CHILD UNBUCKLED AND THE LOOP WRAP AROUND CHILD TIGHTENED. THE SEAT BELT WAS NOT LOOSENING TO ALLOW CHILD TO FIT THROUGH LOOP, PULLING ON BELT MADE THE BELT EVEN TIGHTER AND DID NOT UNLOCK. CHILD WAS HAVING DIFFICULTY BREATHIN... Read more
Incident date: Apr 25, 2014
DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWITCH INSTALLED FOR DRIVER KNEE AIRBAG. DRIVER WAS NOT AT FAULT IN THIS ACCIDENT AND WANTS KNEE AIRB... Read more
Crash
1 injured
Incident date: Apr 25, 2014
DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWITCH INSTALLED FOR DRIVER KNEE AIRBAG. DRIVER WAS NOT AT FAULT IN THIS ACCIDENT AND WANTS KNEE AIRB... Read more
Crash
1 injured
Incident date: Apr 25, 2014
DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWITCH INSTALLED FOR DRIVER KNEE AIRBAG. DRIVER WAS NOT AT FAULT IN THIS ACCIDENT AND WANTS KNEE AIRB... Read more
Crash
1 injured
Incident date: Aug 11, 2017
I WAS IN 3 ACCIDENTS AND MY AIR BAGS DID NOT DEPLOYED. 1 ACCIDENT I WAS HIT IN THE BACK, I WAS NOT MOVING WHEN THE CAR HIT ME FROM BEHIND (ON THE FWY), HE MUST OF BEEN DRIVING AT A SPEED OF 45 MPH. I T-BONED A CAR GOING AT A SPEED OF APPROX. 35 MPH.
Crash
1 injured
Incident date: Feb 21, 2018
VEHICLE SAT IN MY DRIVEWAY OVERNIGHT DURING A HEAVY RAIN THAT TURNED INTO FREEZING RAIN. THE NEXT MORNING WHEN I WENT TO START THE CAR A WARNING CAME ON TO CHECK THE HYBRID SYSTEM. WHEN CALLED, LEXUS SAID THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR INSPECTION/REPAIR. AFTER VEHICLE WAS TOWED BY FLATBED CARRIER TO THE DEALERSHIP FOR INSPECTION/REPAIR AND UNLOADED AT THE DEALERSHIP, THE VEHI... Read more
Incident date: Feb 21, 2018
VEHICLE SAT IN MY DRIVEWAY OVERNIGHT DURING A HEAVY RAIN THAT TURNED INTO FREEZING RAIN. THE NEXT MORNING WHEN I WENT TO START THE CAR A WARNING CAME ON TO CHECK THE HYBRID SYSTEM. WHEN CALLED, LEXUS SAID THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR INSPECTION/REPAIR. AFTER VEHICLE WAS TOWED BY FLATBED CARRIER TO THE DEALERSHIP FOR INSPECTION/REPAIR AND UNLOADED AT THE DEALERSHIP, THE VEHI... Read more
Incident date: Apr 6, 2018
SUDDEN COMPLETE ABS BRAKING SYSTEM FAILURE. NO BRAKE AT ALL. VEHICLE CAN NOT STOP WHILE DRIVING.VERY SERIOUS PROBLEM AND DANGEROUS. THE DASHBOARD ABS LIGHT AND BRAKE LIGHT ABS LIGHT AND BRAKE LIGHT ON DASH PLUS THE ANNOYING ALARM OUT OF THE BLUE.
Incident date: Mar 19, 2018
DASH CRACKING, STICKY TRUNK BUTTON, DOOR PAN ELS DISCOLORED . FIRST OWNER PURCHASED NEW. GARAGE KEEP ENTIRE PERIOD SINCE PURCHASE IN 08. I ALWAYS WANTED TO HAVE A LEXUS AND ON MY 50TH BITHDAY AND PURCHASED A NEW ONE. I WANTED A LEXUS BECAUSE IT MEANT QUALITY. I UNDERSTAND TOYOTA /LEXUS ISSUED A NOTICE TO DEALERS BUT NOT A RECALL NOTICE. I NEVER RECIEVED ANY NOTICE FROM MY LOCAL DEALER OR LEXUS RE... Read more
Incident date: Apr 7, 2018
THE HYBRID SYSTEM LIGHT TURNED ON. NEXT WERE THE BRAKE AND ABS LIGHTS TURNED ON, THEN THE WAS STALLED IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION AND I WAS ABLE TO STEERED IT TO THE SIDE OF THE ROAD. IT WAS ON THE STREET ROAD. I CHECKED FOR THE RECALLS RELATED TO THE VIN, BUT NO RECALLS FOR THIS VEHICLE ALTHOUGH THERE WERE 6 RECALLS TOTAL. ONE OF THE RECALL RELATED TO THE INVERTER COOLANT. IT... Read more
Incident date: Apr 7, 2018
THE HYBRID SYSTEM LIGHT TURNED ON. NEXT WERE THE BRAKE AND ABS LIGHTS TURNED ON, THEN THE WAS STALLED IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION AND I WAS ABLE TO STEERED IT TO THE SIDE OF THE ROAD. IT WAS ON THE STREET ROAD. I CHECKED FOR THE RECALLS RELATED TO THE VIN, BUT NO RECALLS FOR THIS VEHICLE ALTHOUGH THERE WERE 6 RECALLS TOTAL. ONE OF THE RECALL RELATED TO THE INVERTER COOLANT. IT... Read more
Incident date: Apr 7, 2018
THE HYBRID SYSTEM LIGHT TURNED ON. NEXT WERE THE BRAKE AND ABS LIGHTS TURNED ON, THEN THE WAS STALLED IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION AND I WAS ABLE TO STEERED IT TO THE SIDE OF THE ROAD. IT WAS ON THE STREET ROAD. I CHECKED FOR THE RECALLS RELATED TO THE VIN, BUT NO RECALLS FOR THIS VEHICLE ALTHOUGH THERE WERE 6 RECALLS TOTAL. ONE OF THE RECALL RELATED TO THE INVERTER COOLANT. IT... Read more
Incident date: Apr 7, 2018
THE HYBRID SYSTEM LIGHT TURNED ON. NEXT WERE THE BRAKE AND ABS LIGHTS TURNED ON, THEN THE WAS STALLED IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION AND I WAS ABLE TO STEERED IT TO THE SIDE OF THE ROAD. IT WAS ON THE STREET ROAD. I CHECKED FOR THE RECALLS RELATED TO THE VIN, BUT NO RECALLS FOR THIS VEHICLE ALTHOUGH THERE WERE 6 RECALLS TOTAL. ONE OF THE RECALL RELATED TO THE INVERTER COOLANT. IT... Read more
Incident date: Apr 4, 2018
DASHBOARD AND DOOR PANELS ARE STICKY, ENGINE SEEMS LIKE IT WILL DIE OUT WHEN I COME TO A STOP . SUNROOF DOESN'T OPEN BECAUSE CONTROLS DON'T WORK .
Incident date: Apr 4, 2018
DASHBOARD AND DOOR PANELS ARE STICKY, ENGINE SEEMS LIKE IT WILL DIE OUT WHEN I COME TO A STOP . SUNROOF DOESN'T OPEN BECAUSE CONTROLS DON'T WORK .
Incident date: Apr 4, 2018
DASHBOARD AND DOOR PANELS ARE STICKY, ENGINE SEEMS LIKE IT WILL DIE OUT WHEN I COME TO A STOP . SUNROOF DOESN'T OPEN BECAUSE CONTROLS DON'T WORK .
Incident date: Apr 4, 2018
THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK
Incident date: Apr 4, 2018
THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK
Incident date: Apr 4, 2018
THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK
LEXUS
NX200T
(2017) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Apr 6, 2018
Incident date: Jan 25, 2018
2017 LEXUS NX 200T. CONSUMER WRITES IN REGARDS TO VEHICLE MOVING WHILE GEAR SHIFT WAS IN PARK. *LD THE CONSUMER STATED THE VEHICLE RAN OVER HER FOOT CAUSING A BILATERAL FOOT HAIRLINE FRACTURES, LEFT KNEE CONTUSION, AND LEFT RIB/GROIN/ELBOW DISCOMFORT. THE VEHICLE CRASHED INTO THE GARAGE DOOR.*JS
Crash
1 injured
Incident date: Apr 5, 2018
TL* THE CONTACT OWNS A 2007 LEXUS LS460L. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED FOR THE ABS AND THE 'NOT TO DRIVE THE VEHICLE DUE TO A SYSTEM FAILURE, CONTACT THE DEALER' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF LAKEWAY, 108 RANCH RD 620 S, LAKEWAY, TX 78734, (512) 593-7581) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIF... Read more
Incident date: Mar 14, 2018
TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, THE CONTACT CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS DEPLOYED AND THE CONTACT WAS KNOCKED UNCONSCIOUS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MI... Read more
Crash
1 injured
Incident date: Apr 2, 2018
MY 2013 LEXUS AWD RX 350 HAS A FAULTY WIRE HARNESS WHICH HAS SHORTED OUT ITS GPS NAVIGATION SYSTEM, RADIO, AND MEDIA CENTER. I REPLACED THE HEADLAMP ON THE PASSENGERS SIDE AND THE BLAST, BUT THE 15 AMP FUSE CONTINUES TO BLOW OUT. THEREFORE, THE FAULTY WIRE HARNESS HAS CAUSED MY HEADLIGHTS, GPS NAVIGATION SYSTEM, AND RADIO TO NO LONGER WORK.
Incident date: Apr 2, 2018
MY 2013 LEXUS AWD RX 350 HAS A FAULTY WIRE HARNESS WHICH HAS SHORTED OUT ITS GPS NAVIGATION SYSTEM, RADIO, AND MEDIA CENTER. I REPLACED THE HEADLAMP ON THE PASSENGERS SIDE AND THE BLAST, BUT THE 15 AMP FUSE CONTINUES TO BLOW OUT. THEREFORE, THE FAULTY WIRE HARNESS HAS CAUSED MY HEADLIGHTS, GPS NAVIGATION SYSTEM, AND RADIO TO NO LONGER WORK.
Incident date: Jan 1, 2018
2007 LEXUS LS460. CONSUMER WRITES IN REGARDS TO IMPROPER INSTALLATION OF RECALL PARTS IN 2015. *LD *TR
Incident date: Nov 2, 2017
TAKATA RECALL DASHBOARD IS CRACKING AND I DID NOT GET THE RECALL TO HAVE IT REPLACED.
Incident date: Jun 17, 2017
1. BODY PAINT HAS DETERIORATED GREATLY ON ROOF, FRONT HOOD AND TRUNK, PICTURES ATTACHED. 2. LEATHER SEATS DETERIORATED. DRIVER SEAT BROKE IN VARIOUS PARTS. PASSENGER AND REAR SEATS ALSO DETERIORATING. PICTURES ATTACHED. DATE RECORDED ON THE WHEN DID THIS HAPPEN FIELD IS AN APPROXIMATE WHEN WE FIRST NOTICED THE IMPLICATION OF THESE ISSUES.