Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Jun 26, 2018
REAR AUXILIARY BOX LEVER FAULTY. SNAPPED OFF EASILY WITH MINIMAL USAGE AND CONSERVATIVE HANDLING. WITH LEVER SNAPPED OFF, LID TO AUXILIARY BOX CANNOT BE OPENED. NO REPAIR HAS BEEN DONE YET.
Incident date: May 1, 2018
TAKATA RECALL. AIRBAGS ON PASSENGER SIDE ALL DEPLOYED WITH ZERO IMPACT TO THE VEHICLE. A TRUCK WAS DRIVING 5 MPH NEXT TO ME WHEN HE HAD A BLOWOUT AND THE LOUD NOISE CAUSED THE AIRBAGS TO DEPLOY.
Incident date: May 26, 2018
I PURCHASED MY 2008 LEXUS RX 350 FROM A ONE OWNER. ONLY 122,000 MILES, GARAGED KEPT AND EXTREMELY CLEAN. UPON TAKING THE CAR OVER AND BRINGING IT HOME. I REMOVED THE ENGINE SPLASH GUARD TO GET A BETTER LOOK AT THE UNDERNEATH. REMOVED THE SPLASH GUARD AND WOUND THAT THE RACK/PINION WHICH IS COVERED BY THE SPLASH GUARD HAD ONE BOOT TOTALLY BUSTED AND THE OTHER (DRIVER SIDE) LEAKING. AFTER LOOKI... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED MELTING AND CRACKING. ALSO, SEVERAL SECTIONS OF THE DASHBOARD SEPARATED AND FELL OFF. IN ADDITION, WHILE DRIVING, A GLARE FROM THE SUNLIGHT WAS PRESENT ON THE MELTED DASHBOARD, WHICH CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER( LEXUS OF COOL SPR... Read more
Fire
Incident date: Jun 20, 2018
TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE ESP, OIL, AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (TOM WOOD LEXUS, 4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317)-580-6880) WHERE IT WAS DIAGNOSED THAT THE OIL COOLING LINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR... Read more
LEXUS
RX350
(2008) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Jun 26, 2018
Incident date: Jun 20, 2018
TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE ESP, OIL, AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (TOM WOOD LEXUS, 4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317)-580-6880) WHERE IT WAS DIAGNOSED THAT THE OIL COOLING LINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR... Read more
Incident date: Jun 1, 2014
THE DASHBOARD HAS MELTED, PRODUCING A SIGNIFICANT GLARE THAT IMPAIRS MY VISION THROUGH THE WINDSHIELD WHEN THE SUN HITS IT. THE DASHBOARD IS STICKY.
Incident date: Jun 1, 2014
THE DASHBOARD HAS MELTED, PRODUCING A SIGNIFICANT GLARE THAT IMPAIRS MY VISION THROUGH THE WINDSHIELD WHEN THE SUN HITS IT. THE DASHBOARD IS STICKY.
Incident date: Jun 22, 2018
SUNROOF SHATTERED WHILE I WAS DRIVING.
1 injured
Incident date: Nov 19, 2015
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND... Read more
Incident date: Jun 21, 2018
DASHBOARD AND DOOR PANELS ARE MELTING CAUSING THE PLASTIC TO SHINE AND CAST A REFLECTION ON THE WINDSHIELD CAUSING POOR VISION. IN ADDITION THE PASSENGER AIRBAG MAY NOT WORK PROPERLY AS THE DASH HAS MELTED WITHIN THE AREA THE AIRBAG SHOULD DEPLOY.
Incident date: Jun 21, 2018
DASHBOARD AND DOOR PANELS ARE MELTING CAUSING THE PLASTIC TO SHINE AND CAST A REFLECTION ON THE WINDSHIELD CAUSING POOR VISION. IN ADDITION THE PASSENGER AIRBAG MAY NOT WORK PROPERLY AS THE DASH HAS MELTED WITHIN THE AREA THE AIRBAG SHOULD DEPLOY.
Incident date: May 23, 2018
TAKATA RECALL THE BACK SUSPENSION ON THE CAR FEELS LIKE IS YOU HAVE NO CONTROL SHE YOU HIT A BUMP OR NEED TO MANEUVER THERE'S SO MUCH BODY ROLL THAT IT FEELS VERY UNSAFE AND I THINK IT'S ALSO DAMAGING THE BREAKS BECAUSE THEY WEAR OUT FAST AND NOT AT THE SAME RATE. THERE IS ALSO IS RUST AROUND THE WHEEL WELL AND EVEN A WHOLE IN THE TRUNK YOU CAN SEE THROUGH TO THE GROUND. THE BRAKES AND REAR SUS... Read more
Incident date: May 23, 2018
TAKATA RECALL THE BACK SUSPENSION ON THE CAR FEELS LIKE IS YOU HAVE NO CONTROL SHE YOU HIT A BUMP OR NEED TO MANEUVER THERE'S SO MUCH BODY ROLL THAT IT FEELS VERY UNSAFE AND I THINK IT'S ALSO DAMAGING THE BREAKS BECAUSE THEY WEAR OUT FAST AND NOT AT THE SAME RATE. THERE IS ALSO IS RUST AROUND THE WHEEL WELL AND EVEN A WHOLE IN THE TRUNK YOU CAN SEE THROUGH TO THE GROUND. THE BRAKES AND REAR SUS... Read more
Incident date: May 23, 2018
TAKATA RECALL THE BACK SUSPENSION ON THE CAR FEELS LIKE IS YOU HAVE NO CONTROL SHE YOU HIT A BUMP OR NEED TO MANEUVER THERE'S SO MUCH BODY ROLL THAT IT FEELS VERY UNSAFE AND I THINK IT'S ALSO DAMAGING THE BREAKS BECAUSE THEY WEAR OUT FAST AND NOT AT THE SAME RATE. THERE IS ALSO IS RUST AROUND THE WHEEL WELL AND EVEN A WHOLE IN THE TRUNK YOU CAN SEE THROUGH TO THE GROUND. THE BRAKES AND REAR SUS... Read more
Incident date: Jun 21, 2018
2006 LEXUS RX400H TOTALLY SHUTTING DOWN WHILE I WAS DRIVING ON I4 TODAY. NO POWER STEERING, NO POWER BRAKES, ENGINE DIED AND LUCKILY I WAS ABLE TO COAST TO A SAFE PLACE FROM 70MPH! RIGHT BEFORE IT HAPPENED, THE CHECK ENGINE LIGHT CAME ON, THE ENGINE MISFIRED, THEN ALL OF THE LIGHTS ON THE DASHBOARD CAME ON INCLUDING THE CHECK VCS, CHECK HYBRID AND CHECK ANTI-LOCK. HAD TO HAVE IT TOWED TO OUR MECHA... Read more
Incident date: Jun 21, 2018
2006 LEXUS RX400H TOTALLY SHUTTING DOWN WHILE I WAS DRIVING ON I4 TODAY. NO POWER STEERING, NO POWER BRAKES, ENGINE DIED AND LUCKILY I WAS ABLE TO COAST TO A SAFE PLACE FROM 70MPH! RIGHT BEFORE IT HAPPENED, THE CHECK ENGINE LIGHT CAME ON, THE ENGINE MISFIRED, THEN ALL OF THE LIGHTS ON THE DASHBOARD CAME ON INCLUDING THE CHECK VCS, CHECK HYBRID AND CHECK ANTI-LOCK. HAD TO HAVE IT TOWED TO OUR MECHA... Read more
Incident date: Jun 21, 2018
2006 LEXUS RX400H TOTALLY SHUTTING DOWN WHILE I WAS DRIVING ON I4 TODAY. NO POWER STEERING, NO POWER BRAKES, ENGINE DIED AND LUCKILY I WAS ABLE TO COAST TO A SAFE PLACE FROM 70MPH! RIGHT BEFORE IT HAPPENED, THE CHECK ENGINE LIGHT CAME ON, THE ENGINE MISFIRED, THEN ALL OF THE LIGHTS ON THE DASHBOARD CAME ON INCLUDING THE CHECK VCS, CHECK HYBRID AND CHECK ANTI-LOCK. HAD TO HAVE IT TOWED TO OUR MECHA... Read more
Incident date: Jan 4, 2018
STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING
Incident date: Jan 4, 2018
STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING
Incident date: May 22, 2018
I STOPPED AT A STOP SIGN IN A VERY QUIET RESIDENTIAL AREA SHORTLY AFTER LUNCH TIME. MY CAR HAD BEEN IN MY GARAGE AND THE STOP SIGN WAS A BLOCK AND A HALF FROM MY HOUSE. I TURNED LEFT ONTO A STREET WITH NO TRAFFIC AND I DID NOT SEE ANYONE OUTSIDE IN THE NEIGHBORHOOD. JUST A FEW SECONDS AFTER I TURNED I WAS DRIVING ABOUT 15 MILES AN HOUR WHEN I HEARD A VERY LOUD NOISE THAT SOUNDED LIKE A GUNSHOT... Read more
Incident date: Feb 28, 2018
TL* THE CONTACT CALLED ON BEHALF OF HIS SPOUSE WHO OWNS A 2015 LEXUS RX350. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO A LIGHT POLE AND TWO PARKED VEHICLES. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIM... Read more
Crash
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO LEXUS OF ANNAPOLIS (121 FERGUSON ROAD, ANNAPOLIS, MD 21409, (410)-266-3333) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND CAUSED THE BRA... Read more
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO LEXUS OF ANNAPOLIS (121 FERGUSON ROAD, ANNAPOLIS, MD 21409, (410)-266-3333) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND CAUSED THE BRA... Read more
Incident date: Jun 9, 2018
TL* THE CONTACT OWNS A 2011 LEXUS GS 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CAUSED A GLARE, WHICH MADE IT DIFFICULT TO SEE OUT OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF PALM BEACH IN WEST PALM BEACH, FLORIDA) WHERE IT WAS DETERMINED THAT VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: May 30, 2018
STICKY DASHBOARD AND PANELS EVEN WITH VERY MINIMAL DRIVING IN THE HEAT, CAR ALWAYS PARKED IN COVERED GARAGE AT WORK AND GARAGED AT HOME, LOW MILEAGE CAR REARVIEW MIRROR COATING COMING OFF RANDOM ENGINE MISFIRES EVEN AFTER PERFORMING CARBON TSB
Incident date: Jan 30, 2016
THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.
Incident date: Jan 30, 2016
THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.
Incident date: Jan 30, 2016
THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.
Incident date: Jan 30, 2016
THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.
Incident date: Jun 17, 2018
AFTER WASHING MY CAR AND LETTING IT SIT IN MY GARAGE FOR A MONTH THE REAR BRAKE CALIBERS WE'RE STUCK. MY HYBRID BATTERY IS LEAKING ACID ON THE BOTTOM OF THE VEHICLE AND CAUSES CORROSION.
Incident date: Jun 17, 2018
AFTER WASHING MY CAR AND LETTING IT SIT IN MY GARAGE FOR A MONTH THE REAR BRAKE CALIBERS WE'RE STUCK. MY HYBRID BATTERY IS LEAKING ACID ON THE BOTTOM OF THE VEHICLE AND CAUSES CORROSION.
Incident date: Jun 16, 2018
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURE... Read more
Incident date: Jun 16, 2018
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURE... Read more
Incident date: Jan 1, 2018
THE 2009 LEXUS LS460 HAS THE SAME MELTING DASH AND DOOR RESTS AS THE 2007/2008 LEXUS LS 460. IT IS UNSAFE TO HAVE THE DASHBOARD AS SHINY AS IT IS WHEN IT MELTS. MELTING DASH AND ARM RESTS. AFTER MULTIPLE CLASS ACTION LAW SUITS WERE FILED, LEXUS APPROVED REPLACEMENT OF OF THE DASH AND DOOR PANELS ON 2007 MODELS OF THE LEXUS LS460 AND SOME 2008 MODELS. HOWEVER FOR SOME REASON THE 2009 LEXUS LS 4... Read more
Incident date: May 9, 2007
THE ENGINE IS GOING THROUGH ABOUT 4 QUARTS A MONTH I WAS TOLD IT WAS A RECALL ON THE MOTOR BUT I SEEM NOT TO FIND ONE
Incident date: Jun 11, 2018
SUNROOF GLASS SHATTERED WHILE DRIVING 60 MILES AN HOUR ON A HIGHWAY IN MARYLAND.
Incident date: May 4, 2018
I AM EXPERIENCING AN ANTI LOCK BRAKES ACTUATOR FAILURE. UPON STARTING THE VEHICLE IT GIVES THE WARNING "STOP THE VEHICLE AND CONTACT A DEALER". I HAVE DID THIS AND FOUND THAT THIS IS AN ISSUE THAT TOYOTA/LEXUS IS AWARE OF AS THEY HAVE ISSUED A SERVICE BULLETIN ABOUT IT AND OFFERED AN EXTENDED WARRANTY. HOWEVER, THE EXTENDED WARRANTY IS LIMITED BY MILEAGE AND YEARS. BEING A KEY SAFETY COMPONEN... Read more
Incident date: Jun 12, 2018
AS I WAS DRIVING, WHEN I PRESSED THE BRAKES I COULD HEAR A GRINDING NOISE AND DID NOT FEEL ENOUGH PRESSURE ON THE BRAKE PEDAL, I GOT SCARED AND SLOWED DOWN MY SPEED. IT TURNED OUT THAT ACCORDING TO THE AGENCY SERVICE SHOP, THE BRAKE ACTUATOR NEEDS TO BE REPLACED SINCE IT DOES NOT PROVIDE ENOUGH AIR/PRESSURE WHEN I BRAKE AT A LOW SPEEDS (IT'S WORN OUT), PLUS THE CV AXLE ON DRIVER'S SIDE IS LEAKING... Read more
Incident date: Jun 12, 2018
AS I WAS DRIVING, WHEN I PRESSED THE BRAKES I COULD HEAR A GRINDING NOISE AND DID NOT FEEL ENOUGH PRESSURE ON THE BRAKE PEDAL, I GOT SCARED AND SLOWED DOWN MY SPEED. IT TURNED OUT THAT ACCORDING TO THE AGENCY SERVICE SHOP, THE BRAKE ACTUATOR NEEDS TO BE REPLACED SINCE IT DOES NOT PROVIDE ENOUGH AIR/PRESSURE WHEN I BRAKE AT A LOW SPEEDS (IT'S WORN OUT), PLUS THE CV AXLE ON DRIVER'S SIDE IS LEAKING... Read more
Incident date: Jun 12, 2018
AS I WAS DRIVING, WHEN I PRESSED THE BRAKES I COULD HEAR A GRINDING NOISE AND DID NOT FEEL ENOUGH PRESSURE ON THE BRAKE PEDAL, I GOT SCARED AND SLOWED DOWN MY SPEED. IT TURNED OUT THAT ACCORDING TO THE AGENCY SERVICE SHOP, THE BRAKE ACTUATOR NEEDS TO BE REPLACED SINCE IT DOES NOT PROVIDE ENOUGH AIR/PRESSURE WHEN I BRAKE AT A LOW SPEEDS (IT'S WORN OUT), PLUS THE CV AXLE ON DRIVER'S SIDE IS LEAKING... Read more
Incident date: Feb 2, 2018
TRANSMISSION BEGAN NOT SHIFTING SMOOTHLY AND MECHANIC PUT IN TRANSMISSION FLUID BUT COULD NOT LOCATE ANY ISSUES WITH IT. TRANMISSION SOON WENT COMPLETELY OUT AT 88,000 MILES WHILE DRIVING ON HIGHWAY. ONLY OWNED SUV FOR A YEAR AND A HALF. HAD INSPECTED BEFORE PURCHASE AND NO PROBLEMS NOTED. VERY DISAPPOINTED AND WILL NOT PAY SEVERAL GRAND TO BUY ANOTHER TRANSMISSION WHICH IS MORE THAN THE VALUE OF ... Read more
Incident date: Feb 27, 2014
I NEVER RECEIVED A RECALL ON THE DASHBOARD OR DOOR DASH INSIDE MY CAR. IT NOT OMLY LOOKS BAD IT IS STICKY AND OERLS WITH ANY TOUCH. LEXUS SHOULD REPLACE THIS ISSUE FOR ALL OWNERS LATE OR MISSED. LEXUS REPRESENTS LUXURY WELL LEAVING CARS LIKE THIS IS REPRESENTING THE OPPOSITE. LEXUS TAKE CARE OF YOUR CUSTOMERS. CAR WAS THIS WAY
Incident date: Jun 5, 2017
ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.
Incident date: Jun 5, 2017
ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.
Incident date: Jun 5, 2017
ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.
Incident date: Jun 8, 2018
ENGINE FIRE WHICH DESTROYED ENTIRE CAR ON A CLEAR 70 DEGREE DAY AT 65 MPH,OPERATOR IS NON SMOKER,ON A WELL MAINTAINED 4 LANE HIGHWAY CAR BURST INTO FLAMES AT 12:30PM CAR EXCLUSIVELY SERVICED AT AUTHORIZED LEXUS DEALERS AND ALL SCHEDULED MAINTAINANCE COMPLETED
Fire
Incident date: May 1, 2018
THIS WAS OUR FIRST HYBRID VEHICLE. WE WERE NOT FAMILIAR WITH THE WEIRD NOISES AND THE PARTICULARSBIN THE WAY THE VEHICLE OPERATES. THIS PARTICULAR ISSUE WAS WITH THE ABS BREAKING SYSTEM. I HAD TAKEN MY CAR TO LEXUS A FEW TIMES FOR OIL CHANGES, A PROBLEM WITH THE POWER CONVERTER AND ANOTHER ISSUE OVER THE LAST 6 PLUS YEARS I ALWAYS COMPLAINED ABOUT THE PULSING OF THE BRAKES AND THE BARKING AND... Read more
Incident date: Jun 7, 2018
VEHICLE SOMETIMES WILL VIOLENTLY SURGE FORWARD WHEN TAKING OFF. THE RESPONSE OF THE ACCELERATOR IS VERY INCONSISTENT. SOMETIMES, YOU CAN HARDLY GET THE VEHICLE TO GO, AND OTHER TIMES IT WILL JUST EXPLODE FORWARD WITH JUST THE SMALLEST AMOUNT OF PRESSURE APPLIED TO THE PEDAL.THIS CAUSED ME TO RUN INTO THE DITCH. VERY UNSAFE.
Crash