Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Oct 25, 2018
VEHICLE FAILED TO START WHEN PROPER PROCEDURE WAS FOLLOWED, THAT IS DEPRESSING THE BRAKE AND THEN WHEN GREEN LIGHT ILLUMINATES ON STARTER BUTTON ON DASHBOARD, PRESSING THAT BUTTON. THIS HAS HAPPENED OVER FIFTY TIMES. VEHICLE HAS BEEN INSPECTED AT LOCAL LEXUS DEALERSHIP OVER THE COURSE OF AT LEAST FIVE SEPARATE DAYS. A COMPREHENSIVE SET OF DIAGNOSTIC TESTS WERE PERFORMED AT DEALERSHIP DURING ONE OF... Read more
Incident date: Oct 29, 2018
WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS L... Read more
Crash
Incident date: Oct 29, 2018
WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS L... Read more
Crash
Incident date: Oct 29, 2018
WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS L... Read more
Crash
Incident date: Oct 29, 2018
WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS L... Read more
Crash
Incident date: Oct 31, 2018
ON OCTOBER 31, 2018 AT APPROXIMATELY 5:15 PM I WAS INVOLVED IN A TRAFFIC CRASH WHERE MY DRIVER AIRBAG FAILED TO DEPLOY DURING A T-BONE COLLISION AT SPEEDS OF 35-40 MPH.I WAS TRAVELING ON THE HIGHWAY WHEN ANOTHER DRIVER CAME THROUGH A SIDE ROAD WITHOUT STOPPING. THE FRONT OF MY VEHICLE IMPACTED THE DRIVERS DOOR OF THE OTHER VEHICLE INVOLVED. THE OTHER VEHICLE INVOLVED HAD THEIR AIRBAGS DEPLOY PROT... Read more
Crash
1 injured
Incident date: Oct 18, 2018
TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ABOUT 7 SECONDS THE BRAKES FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735 (516)-795-7600) WHERE A DIAGNOSTIC T... Read more
Incident date: Oct 30, 2018
SUDDENLY MY GEARS BEGAN SHIFTING INTO NEUTRAL, PARK, REVERSE AND INTO !ST AND 2ND GEAR WITHOUT LOCKING INTO ANY OF THEM. NO MATTER WHAT THE SHIFTER MOVES FREELY. MY CAR ONLY MOVES FORWARD NO MATTER WHICH GEAR IT'S IN, INCLUDING REVERSE. I PUT IT INTO PARK AND IT STILL KEEPS MOVING FORWARD. IN ORDER TO PARK AND STOP, I HAVE TO USE MY EMERGENCY BRAKE AND TURN THE CAR OFF. I DO NOT KNOW THE CAUSE... Read more
Incident date: Oct 30, 2018
SUDDENLY MY GEARS BEGAN SHIFTING INTO NEUTRAL, PARK, REVERSE AND INTO !ST AND 2ND GEAR WITHOUT LOCKING INTO ANY OF THEM. NO MATTER WHAT THE SHIFTER MOVES FREELY. MY CAR ONLY MOVES FORWARD NO MATTER WHICH GEAR IT'S IN, INCLUDING REVERSE. I PUT IT INTO PARK AND IT STILL KEEPS MOVING FORWARD. IN ORDER TO PARK AND STOP, I HAVE TO USE MY EMERGENCY BRAKE AND TURN THE CAR OFF. I DO NOT KNOW THE CAUSE... Read more
Incident date: Oct 30, 2018
SUDDENLY MY GEARS BEGAN SHIFTING INTO NEUTRAL, PARK, REVERSE AND INTO !ST AND 2ND GEAR WITHOUT LOCKING INTO ANY OF THEM. NO MATTER WHAT THE SHIFTER MOVES FREELY. MY CAR ONLY MOVES FORWARD NO MATTER WHICH GEAR IT'S IN, INCLUDING REVERSE. I PUT IT INTO PARK AND IT STILL KEEPS MOVING FORWARD. IN ORDER TO PARK AND STOP, I HAVE TO USE MY EMERGENCY BRAKE AND TURN THE CAR OFF. I DO NOT KNOW THE CAUSE... Read more
Incident date: Sep 26, 2018
STICKY DASHBOARD. DASHBOARD HAS BECOME STICKY TO THE TOUCH AND STAINS ANYTHING THAT COMES IN CONTACT.
Incident date: Aug 26, 2018
I WAS IN THE PROCESS OF PARKING MY CAR (GOING SLOW) IN FRONT OF A DRY CLEANERS AND SUDDENLY THE CAR JUST TOOK OFF AND ACCELERATED RIGHT THROUGH THE STORE FRONT. I HAVE NEVER BEEN SO SHOCKED AND SCARED IN MY LIFE. DUE TO THE FORCE OF THE CAR MOVING SO FAST, I WAS NOT ABLE TO REACH THE BRAKES TO STOP THE CAR. FORTUNATELY, NO ONE WAS HURT, SINCE IT WAS A SUNDAY AND THE STORE WAS CLOSED. WITHOUT MUCH... Read more
Crash
Incident date: Oct 26, 2018
WHILE DRIVING ON THE INTERSTATE I NOTICED SOMETHING ON THE BACK WINDSHEILD, UPON STOPPING AT THE VET TO PICK UP MY DOG, THERE WAS OIL ALL OVER THE BACK WINDSHEILD. THE RUBBER OIL HOSE HAD DEVELOPED A LEAK AND WITHIN 5 MILES I HAD LOST ALL OIL IN MY VEHICLE. WHICH HAS RESULTED IN HAVING THE VEHICLE TOWED IN FOR REPAIRS TO REPLACE THE HOSES WITH THE NEWLY DESIGNED HOSES. APPARENTLY THIS IS AN ONGOIN... Read more
Incident date: Oct 29, 2018
TL* THE CONTACT OWNS A 2010 LEXUS GS350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511, 775-826-5050) WAS CONTACTED AND CONFIRMED THAT PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DIS... Read more
Incident date: Oct 27, 2018
PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON WITH NO ONE SITTING THERE. NEED TO REPLACE DASH/INSTRUMENT CLUSTER HARNESS.
Incident date: Oct 27, 2018
PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON WITH NO ONE SITTING THERE. NEED TO REPLACE DASH/INSTRUMENT CLUSTER HARNESS.
Incident date: Oct 27, 2018
PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON WITH NO ONE SITTING THERE. NEED TO REPLACE DASH/INSTRUMENT CLUSTER HARNESS.
Incident date: Mar 2, 2018
TENGO. UN. PROBLEMA. CON. LOS. SINTURONES.BOLSAS. DE. AIRE. Y. ELECTROCO
Incident date: Mar 2, 2018
TENGO. UN. PROBLEMA. CON. LOS. SINTURONES.BOLSAS. DE. AIRE. Y. ELECTROCO
Incident date: Mar 2, 2018
TENGO. UN. PROBLEMA. CON. LOS. SINTURONES.BOLSAS. DE. AIRE. Y. ELECTROCO
Incident date: Oct 25, 2018
WHILE DRIVING ON A HIGHWAY AT ABOUT 35 MPH I HEARD A LIGHT "CLICKING" SOUND AND NOTICED A 0.5 INCH STAR-SHAPED CRACK RIGHT IN THE CENTER OF THE FRONT WINDSHIELD. AS I CONTINUED DRIVING THE CRACK STARTED GROWING ACROSS THE WINDSHIELD EVEN WHEN I PARKED THE CAR. OVERNIGHT, IT EXPANDED HORIZONTALLY AS CAN BE SEEN FROM THE ATTACHED "BEFORE AND AFTER" PHOTO AND IS NOW ALMOST 80% OF THE WINDSHIELD WIDTH... Read more
Incident date: Aug 28, 2018
TRAVELING ON ON H-1 EAST FREEWAY, NEAR THE RADFORD PEDESTRIAN OVERPASS, IN HONOLULU, HAWAII, ON WAY TO AIRPORT WHEN BRAKES APPLIED AND DID NOT WORK, CAR CONTINUED TO ACCELERATE. REPEATED COMPRESSION OF BRAKES FAILED TO SLOW OR STOP VEHICLE. BRAKES FAILED CAUSING DRIVER TO CRASH INTO ANOTHER VEHICLE.
Crash
1 injured
Incident date: Oct 18, 2018
TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 35 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT SUSTAINED INJURIES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 995-2600) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDE... Read more
1 injured
Incident date: Oct 22, 2018
MY WIFE WAS DRIVING THE CAR TO PICK-UP OUR GRANDDAUGHTER FROM SCHOOL ON 10-22-2018. SHE MADE A FULL STOP AT THE CORNER AND TOOK HER FOOT OFF THE BRAKE AND STARTED TO MAKE A RIGHT TURN. WHEN SHE STARTED TO PRESS ON THE GAS PEDAL LIGHTLY, THE ENGINE REVVED UP TO FULL THROTTLE AND THE CAR ACCELERATED AND LUNGED UNCONTROLLABLY FORWARD. HER STEERING WHEEL WAS LOCKED. BECAUSE OF THIS ACCELERATION, SH... Read more
Crash
Incident date: Oct 22, 2018
MY WIFE WAS DRIVING THE CAR TO PICK-UP OUR GRANDDAUGHTER FROM SCHOOL ON 10-22-2018. SHE MADE A FULL STOP AT THE CORNER AND TOOK HER FOOT OFF THE BRAKE AND STARTED TO MAKE A RIGHT TURN. WHEN SHE STARTED TO PRESS ON THE GAS PEDAL LIGHTLY, THE ENGINE REVVED UP TO FULL THROTTLE AND THE CAR ACCELERATED AND LUNGED UNCONTROLLABLY FORWARD. HER STEERING WHEEL WAS LOCKED. BECAUSE OF THIS ACCELERATION, SH... Read more
Crash
Incident date: Oct 22, 2018
MY WIFE WAS DRIVING THE CAR TO PICK-UP OUR GRANDDAUGHTER FROM SCHOOL ON 10-22-2018. SHE MADE A FULL STOP AT THE CORNER AND TOOK HER FOOT OFF THE BRAKE AND STARTED TO MAKE A RIGHT TURN. WHEN SHE STARTED TO PRESS ON THE GAS PEDAL LIGHTLY, THE ENGINE REVVED UP TO FULL THROTTLE AND THE CAR ACCELERATED AND LUNGED UNCONTROLLABLY FORWARD. HER STEERING WHEEL WAS LOCKED. BECAUSE OF THIS ACCELERATION, SH... Read more
Crash
Incident date: Sep 19, 2018
THERE WAS A WINING SOUND COMING FROM UNDER THE HOOD. WHEN I STARTED MY SUV UP IN THE MORNING THERE WAS A LOUD WINING SOUND. THE SOUND LOWERED AS THE CAR WARMED UP, NUT WHEN I PUT THE CARE IN DRIVE AND ACCELERATED THE NOUS BECAME LOUDER. I TOOK MY CAR IN TO THE DEALER THEY SAID IT HAS THE POWER STEERING SO I HAD THEM REPLACE THE POWER STEERING PUMP. BUT BEFORE THEY RETURNED THE CAR TO ME THEY C... Read more
Incident date: Oct 8, 2018
VEHICLE WAS NOT LOCKING PROPERLY. TOOK IT TO THE DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT ONE OF THE ACTUATORS WAS AT FAULT, AND IT WAS REPAIRED. ABOUT 3 MONTHS LATER, OR 4K MILES LATER SAME PROBLEM STARTED HAPPENING AGAIN. THIS TIME, THEY ARE SAYING IT IS ANOTHER ACTUATOR. AT THIS RATE, IT SEEMS LIKE I MAY HAVE TO KEEP CHANGING OR GETTING NEW ACTUATORS. THIS WOULD APPEAR TO B... Read more
Incident date: Oct 22, 2018
THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE BENEATH? THIS SHOULD NOT BE. IF THE AC IS ON HOT AIR IS BLOWING OUT OF THE REAR VENT.
Incident date: Oct 22, 2018
THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE BENEATH? THIS SHOULD NOT BE. IF THE AC IS ON HOT AIR IS BLOWING OUT OF THE REAR VENT.
Incident date: Oct 3, 2016
DASHBOARD IS BURNED PLASTIC,
Incident date: Oct 10, 2018
I WAS PARALLEL PARKING IN MY WORK PARKING LOT. AS I WAS TURNING THE WHEEL TO THE LEFT TO BACK INTO THE SPACE, I FELT A JOLT IN THE STEERING WHEEL & HEARD A NOISE WHICH I BELIEVED WAS JUST A ROCK SLIPPING FROM UNDER THE TIRE SO I IGNORED IT. AT THE END OF THE DAY, I GET BACK TO MY CAR TO PULL OUT OF THE SPACE. AS I'M TURNING THE WHEEL, I FELT THE JOLT AGAIN AND IT WAS MUCH MORE NOTICEABLE. AS I TRI... Read more
Incident date: Jul 18, 2018
THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURIN... Read more
Incident date: Jul 18, 2018
THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURIN... Read more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2007 LEXUS GS450H. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT STATED THAT THE CHECK HYBRID INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO LEXUS OF AUSTIN (9910 STONELAKE BOULEVARD, AUSTIN, TX 78759, (512) 343-3400) WHERE IT WAS DIAGNOSED THAT THE VARIABLE TIMING SYSTEM WAS WORN AND NEEDED TO BE RE... Read more
Incident date: Jan 1, 2014
THE HARNESS IN THE DASH IS FAULTY, AIRBAG LIGHT HAS BEEN ON FOR YEARS
Incident date: Mar 1, 2018
"ABS ACTUATOR" CAR WAS MAKES A CONTINUOUS BUZZING NOISE AND THEN A CLICK WHEN IN PARK, OR WHEN TURNED OFF AFTER DRIVING. REPORTED TO DEALER, WHO COULD NOT FIND ANYTHING WRONG WHEN REPORTED IN 2016/2017. 2018, WAS TOLD THAT I NEED A ABS ACTUATOR AFTER ALL LIGHTS ON MY DASH APPEARED ON THE SCREEN. THE LIGHTS INCLUDE, ABS, CHECK ABS, SLIPPERY ROAD, AND A COUPLE OF HAZARD LIGHTS. WHEN DRIVING THE VEHI... Read more
Incident date: Mar 1, 2018
"ABS ACTUATOR" CAR WAS MAKES A CONTINUOUS BUZZING NOISE AND THEN A CLICK WHEN IN PARK, OR WHEN TURNED OFF AFTER DRIVING. REPORTED TO DEALER, WHO COULD NOT FIND ANYTHING WRONG WHEN REPORTED IN 2016/2017. 2018, WAS TOLD THAT I NEED A ABS ACTUATOR AFTER ALL LIGHTS ON MY DASH APPEARED ON THE SCREEN. THE LIGHTS INCLUDE, ABS, CHECK ABS, SLIPPERY ROAD, AND A COUPLE OF HAZARD LIGHTS. WHEN DRIVING THE VEHI... Read more
Incident date: Mar 1, 2018
"ABS ACTUATOR" CAR WAS MAKES A CONTINUOUS BUZZING NOISE AND THEN A CLICK WHEN IN PARK, OR WHEN TURNED OFF AFTER DRIVING. REPORTED TO DEALER, WHO COULD NOT FIND ANYTHING WRONG WHEN REPORTED IN 2016/2017. 2018, WAS TOLD THAT I NEED A ABS ACTUATOR AFTER ALL LIGHTS ON MY DASH APPEARED ON THE SCREEN. THE LIGHTS INCLUDE, ABS, CHECK ABS, SLIPPERY ROAD, AND A COUPLE OF HAZARD LIGHTS. WHEN DRIVING THE VEHI... Read more
Incident date: Oct 15, 2018
THIS IS PART OF COMPLAINT 11140678 FILED WITH NHSTA. I MEANT TO ATTACH THE WARRANTY ENHANCEMENT FOR THE ABS ACTUATOR. THIS IS A KNOWN ISSUE WITH TOYOTA/LEXUS AND I FEEL THAT IT IS MORE THAN A WARRANTY CONCERN. THIS IS A MALFUNCTION OF A PART THAT IS SAFETY CONCERN TO THE HIGHWAYS AND BEYOND. I ALSO AM CONCERN IF THIS WAS AN ISSUE LOOKED AT WHEN TOYOTA HAD THE "UNINTENDED ACCELERATION" ISSUE WHERE ... Read more
Incident date: Oct 15, 2018
THIS IS PART OF COMPLAINT 11140678 FILED WITH NHSTA. I MEANT TO ATTACH THE WARRANTY ENHANCEMENT FOR THE ABS ACTUATOR. THIS IS A KNOWN ISSUE WITH TOYOTA/LEXUS AND I FEEL THAT IT IS MORE THAN A WARRANTY CONCERN. THIS IS A MALFUNCTION OF A PART THAT IS SAFETY CONCERN TO THE HIGHWAYS AND BEYOND. I ALSO AM CONCERN IF THIS WAS AN ISSUE LOOKED AT WHEN TOYOTA HAD THE "UNINTENDED ACCELERATION" ISSUE WHERE ... Read more
Incident date: Oct 15, 2018
THIS IS PART OF COMPLAINT 11140678 FILED WITH NHSTA. I MEANT TO ATTACH THE WARRANTY ENHANCEMENT FOR THE ABS ACTUATOR. THIS IS A KNOWN ISSUE WITH TOYOTA/LEXUS AND I FEEL THAT IT IS MORE THAN A WARRANTY CONCERN. THIS IS A MALFUNCTION OF A PART THAT IS SAFETY CONCERN TO THE HIGHWAYS AND BEYOND. I ALSO AM CONCERN IF THIS WAS AN ISSUE LOOKED AT WHEN TOYOTA HAD THE "UNINTENDED ACCELERATION" ISSUE WHERE ... Read more
Incident date: Oct 1, 2018
LEXUS HAS NOT ASSEMBLED/SECURED THE AIRBAG WIRING PROPER UNDERNEATH OF SEAT AND PROMPTS THE B1140 RIGHT-HAND SIDE AIR BAG SENSOR ASSEMBLY B1141 LEFT-HAND SIDE AIR BAG SENSOR ASSEMBLY CODES IN 2002 RX300 MODELS. THIS IS ONE OF THE MOST COMMON PROBLEM ON THIS VEHICLE AND CAN BE DEADLY FOR THESE CARS CONSIDERING THE AIRBAGS WANT DEPLOY IN AN ACCIDENT BECAUSE OF THE LOSE AND NOT PROPERLY SECURED ... Read more
Incident date: Oct 1, 2018
LEXUS HAS NOT ASSEMBLED/SECURED THE AIRBAG WIRING PROPER UNDERNEATH OF SEAT AND PROMPTS THE B1140 RIGHT-HAND SIDE AIR BAG SENSOR ASSEMBLY B1141 LEFT-HAND SIDE AIR BAG SENSOR ASSEMBLY CODES IN 2002 RX300 MODELS. THIS IS ONE OF THE MOST COMMON PROBLEM ON THIS VEHICLE AND CAN BE DEADLY FOR THESE CARS CONSIDERING THE AIRBAGS WANT DEPLOY IN AN ACCIDENT BECAUSE OF THE LOSE AND NOT PROPERLY SECURED ... Read more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Incident date: Oct 5, 2018
BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP PER TSB ITS A MINOR PROBLEM. THAT IS NOT THE CASE. THIS IS A CAMSHAFT GEAR ASSEMBLY DEFECT , SAFETY RELATED AND LEXUS IS NOT FIXING THIS PROBLEM WHEN THEY KNOW ITS THERE.
Incident date: Sep 14, 2018
VEHICICLE SHOT FORWARD GAINING SPEED WITH BRAKES FULLY APPLIED WHCH DID NOT ENGAGE THE BRAKE OVERRIDE OF ACCELERATION. RAN THROUGH THE GARAGE DOOR GAINING SPEED THEN COLLIDED WITH THE GARAGE BACK WALL. THERE WAS NO CONTROL OF THE VEHICLE. THE ADJACENT KITCHEN WALL COLLAPSED WHICH MOVED THE REFRIGERATOR FORWARD TRAPPING OUR TWO FRIENDS BETWEEN IT AND THE KITCHEN CABINETS ON THE PARALLEL WALL. T... Read more
Crash
2 injured
1 deaths
Incident date: Sep 14, 2018
VEHICICLE SHOT FORWARD GAINING SPEED WITH BRAKES FULLY APPLIED WHCH DID NOT ENGAGE THE BRAKE OVERRIDE OF ACCELERATION. RAN THROUGH THE GARAGE DOOR GAINING SPEED THEN COLLIDED WITH THE GARAGE BACK WALL. THERE WAS NO CONTROL OF THE VEHICLE. THE ADJACENT KITCHEN WALL COLLAPSED WHICH MOVED THE REFRIGERATOR FORWARD TRAPPING OUR TWO FRIENDS BETWEEN IT AND THE KITCHEN CABINETS ON THE PARALLEL WALL. T... Read more
Crash
2 injured
1 deaths