Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Nov 25, 2018
THE VEHICLE ALMOST CAUSED MY ELDERLY PARENTS TO GET INTO AN ACCIDENT. THE POWER TO THE VEHICLE IS LOST. THE GAS PEDAL WOULD NOT ACCELERATE AND THE STEERING WHEEL PULLED THE VEHICLE TO ONE DIRECTION. THE CAR WAS IN MOTION WHEN THE LIGHT CAME ON "CHECK VSC" SYSTEM. LEXUS HAS HAD A PROBLEM WITH THE FUEL INJECTORS AND SENSORS BEFORE ON THESE VEHICLES. ON OURS A RECALL WAS SAID TO BE NEEDED FOR THE SEN... Read more
Incident date: Nov 25, 2018
THE VEHICLE ALMOST CAUSED MY ELDERLY PARENTS TO GET INTO AN ACCIDENT. THE POWER TO THE VEHICLE IS LOST. THE GAS PEDAL WOULD NOT ACCELERATE AND THE STEERING WHEEL PULLED THE VEHICLE TO ONE DIRECTION. THE CAR WAS IN MOTION WHEN THE LIGHT CAME ON "CHECK VSC" SYSTEM. LEXUS HAS HAD A PROBLEM WITH THE FUEL INJECTORS AND SENSORS BEFORE ON THESE VEHICLES. ON OURS A RECALL WAS SAID TO BE NEEDED FOR THE SEN... Read more
Incident date: Nov 25, 2018
THE VEHICLE ALMOST CAUSED MY ELDERLY PARENTS TO GET INTO AN ACCIDENT. THE POWER TO THE VEHICLE IS LOST. THE GAS PEDAL WOULD NOT ACCELERATE AND THE STEERING WHEEL PULLED THE VEHICLE TO ONE DIRECTION. THE CAR WAS IN MOTION WHEN THE LIGHT CAME ON "CHECK VSC" SYSTEM. LEXUS HAS HAD A PROBLEM WITH THE FUEL INJECTORS AND SENSORS BEFORE ON THESE VEHICLES. ON OURS A RECALL WAS SAID TO BE NEEDED FOR THE SEN... Read more
Incident date: Nov 1, 2018
POOR BRAKING, DANGEROUSLY AT TIMES. ALSO HAS TO HOLD GAS NOZZLE ALMOST ALL THE TIME WHILE FILLING UP OR THE GAS WILL SHUT OFF EVEN THE TANK IS NOT FULL
Incident date: Nov 3, 2018
VEHICLE SELF-STARTED WHILE UNATTENDED. AFTER START#2 CAR WAS CHECKED FOR DASH LIGHTS AND RUNNING ENGINE WHEN LEFT. UPON RETURN THE GAS TANK WAS HALF USED AND CAR WAS RUNNING. THIS OCCURRED TWICE MORE. CAR PARKED IN A PUBLIC PARKING AREA-IT HAS YET TO HAPPEN IN OUR DRIVEWAY, BUT AFTER READING ABOUT PEOPLE FORGETTING TO TURN OFF THEIR PUSHBUTTON START AUTOS AND SUCCUMBING TO EXHAUST GAS I WONDER IF ... Read more
Incident date: Nov 23, 2018
WHEN DRIVING THE LOW BEAMS ON MY LEXUS ES 300H ILLUMINATE A MAXIMUM 4 DIVIDING LINES ON A ROAD AND THAT'S EQUAL TO 120 FEET. MY AUTO HIGH BEAMS COME ON FREQUENTLY AS THE LOW BEAM LIGHTS AT NIGHT ARE VERY LIMITED . I HAVE A 2019 CAMRY AND THOSE LIGHTS WHICH ARE SIMILAR ILLUMINATE AT LEAST 200 FEET AND AT LEAST 8 DIVIDING LINES. MY DEALER CHECKED AND STATED THEY ARE CORRECT.
Incident date: Nov 20, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING APPROXIMATELY 60 MPH, THE AUTOMATIC BRAKING SYSTEM BECAME INOPERATIVE AND THE CONTACT REAR ENDED A TRUCK. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL, BUT THE BRAKES DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT IM... Read more
Crash
Incident date: Nov 20, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING APPROXIMATELY 60 MPH, THE AUTOMATIC BRAKING SYSTEM BECAME INOPERATIVE AND THE CONTACT REAR ENDED A TRUCK. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL, BUT THE BRAKES DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT IM... Read more
Crash
Incident date: Oct 16, 2018
JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.
Incident date: Nov 8, 2018
THE DASHBOARD IS CRACKING UP BAD AND WHEN I'M DRIVING I BE HERRING POPING SOUND COMING FROM THE DASHBOARD AND WHEN THE HEAT IS ON IT BE MAKING LOAD SOUND
Incident date: Nov 20, 2018
SUNROOF SHATTERED WHILE DRIVING ON FREEWAY ACCESS ROAD.
Incident date: Jun 12, 2018
DASHBOARD COMING APART CLUE SEEPING THEY DASHBOARD STICKY
Incident date: Sep 7, 2018
ARRIVED AT A WAREHOUSE TO UNLOAD BOXES FROM THE TRUNK OF CAR. HAD 2 PASSENGERS IN VEHICLE. BACKED INTO UNLOADING ZONE AND PARKED CLOSE TO THE DOOR. OPENED THE DRIVER'S DOOR LEAVING IT OPEN. PASSENGERS GOT OUT OF THE VEHICLE LEAVING THE PASSENGERS DOOR OPEN. AFTER SPEAKING WITH THE WAREHOUSE MANAGER, DRIVER AND PASSENGER STARTED TO UNLOAD THE VEHICLE FROM THE TRUNK. ALL PASSENGERS WERE OUT OF THE V... Read more
Crash
1 injured
Incident date: Aug 14, 2017
TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DOOR PANEL AND DASHBOARD STARTED TO MELT, CRACK, AND BECOME STICKY. THE DEALER (LEXUS OF TAMPA BAY, 5852 N DALE MABRY HWY., TAMPA, FL 33614) STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, THEY STOPPED DOING REPAIRS IN NOVEMBER OF 2017. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS N... Read more
Incident date: Nov 9, 2018
THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,
Incident date: Nov 9, 2018
THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,
Incident date: Nov 9, 2018
THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,
Incident date: Nov 18, 2018
CHECK HYBRID SYSTEM LIGHTS CAME ON AND THE VEHICLE FAILED TO START. THIS IS THE SECOND OCCURRENCE. THE INVERTER WAS REPLACED FOLLOWING THE FIRST OCCURRENCE IN 2011. THE VEHICLE WAS MOVING DURING THE FIRST OCCURRENCE.
Incident date: Nov 18, 2018
CHECK HYBRID SYSTEM LIGHTS CAME ON AND THE VEHICLE FAILED TO START. THIS IS THE SECOND OCCURRENCE. THE INVERTER WAS REPLACED FOLLOWING THE FIRST OCCURRENCE IN 2011. THE VEHICLE WAS MOVING DURING THE FIRST OCCURRENCE.
Incident date: Nov 9, 2018
MY OIL LINE BURST ON MY LEXUS RX 350 SUV AND CAUSED SEVERE ENGINE DAMAGE AS A RESULT. THIS IS A VERY LARGE LEAK WHICH COVERS THE GROUND, ENGINE, AND UNDERCARRIAGE. IF THE OIL LINE RUPTURES WHILE DRIVING, THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS WILL ILLUMINATE (WHICH IT DID NOT, NO WARNING, NO ILLUMINATION OF LIGHTS) AND WILL RESULT IN COMPLETE ENGINE FAILURE DUE TO OIL STARVATI... Read more
Incident date: Nov 9, 2018
MY OIL LINE BURST ON MY LEXUS RX 350 SUV AND CAUSED SEVERE ENGINE DAMAGE AS A RESULT. THIS IS A VERY LARGE LEAK WHICH COVERS THE GROUND, ENGINE, AND UNDERCARRIAGE. IF THE OIL LINE RUPTURES WHILE DRIVING, THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS WILL ILLUMINATE (WHICH IT DID NOT, NO WARNING, NO ILLUMINATION OF LIGHTS) AND WILL RESULT IN COMPLETE ENGINE FAILURE DUE TO OIL STARVATI... Read more
Incident date: May 1, 2018
1.CONSTANT JERKING SENSATION OCCURS BEFORE VEHICLE SHIFTS INTO LOWER GEARS WHILE AT RELATIVELY LOW SPEEDS AND THROTTLE SETTINGS (25-45 MPH, STOP AND GO CITY DRIVING, MAINTAINING SPEED). 2.WHEN MINIMAL INCREASE IN POWER IS NEEDED OR A MILD GRADE IS ENCOUNTERED, ADDITIONAL THROTTLE PRESSURE SEEMS ONLY TO RESULT IN LOSS OF POWER UNTIL THE TRANSMISSIONS SHIFTS INTO SOME LOWER GEAR. THE VEHICLE THEN A... Read more
Incident date: Nov 14, 2018
ABS BRAKE FAILURE CODE C1391 BRAKES FAILED TO FUNCTION DURING EMERGENCY STOP WHILE IN MOTION DRY CITY STREET, LUCKY THERE WAS NO ACCIDENT. COST OF REPAIR $ 5000.00 BY LEXUS DEALER. THIS IS AN ONGOING ISSUE WITH BOTH LEXUS AND TOYOTA VEHICLES. ALSO CRUISE CONTROL FUNCTION DOES NOT WORK AFTER THIS HAPPENED AS THE ABS SYSTEM IS NOW DISABLED. ``````````````````
Incident date: Jul 4, 2018
FRONT PASSENGER SEAT OCCUPANCY SENSOR IS NOT WORKING, IT LIGHTS UP, STANDING, IM MOTION ALL THE TIME, I AM AFRAID IF I HAVE A WIFE OR LOVE ONE ON THAT SEAT
Incident date: Jul 4, 2018
FRONT PASSENGER SEAT OCCUPANCY SENSOR IS NOT WORKING, IT LIGHTS UP, STANDING, IM MOTION ALL THE TIME, I AM AFRAID IF I HAVE A WIFE OR LOVE ONE ON THAT SEAT
Incident date: Jan 31, 2018
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Incident date: Jan 31, 2018
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Incident date: Nov 5, 2018
THE BRAKE IS VERY SPONGY. THE PEDAL GETS VERY LOW TO THE FLOOR.ITS HARD TO STOP THESE CAR. BRAKE FLUID, BRAKE PADS AND ROTORS CHECK OUT FINE AT THE DEALERSHIP. THERE ARE COMPLAINTS ABOUT DEFECTS WITH THE MASTER CYLINDER. MY CAR HAS 44000 MILES AND THE PROBLEM IS CHRONIC. YOU NEED A LARGE STOPPING RANGE WHEN USING THIS CAR. LEXUS CLAIMS I NEED TO GET USE TO IT
Incident date: Nov 4, 2018
CAR WOULD NOT START AFTER PULLING INTO GAS STATION. TOWED TO LOCAL MECHANIC. ELECTRICAL CONNECTOR ON TOP OF FUEL PUMP BURNED THROUGH PLASTIC TOP OF FUEL PUMP. WHEN CONNECTOR UNHOOKED FROM WIRE HARNESS FUEL LEAKED OUT OF TANK UNTO TOP OF FUEL PUMP. REPLACED FUEL PUMP. PHOTOS ATTACHED.
Incident date: Nov 4, 2018
CAR WOULD NOT START AFTER PULLING INTO GAS STATION. TOWED TO LOCAL MECHANIC. ELECTRICAL CONNECTOR ON TOP OF FUEL PUMP BURNED THROUGH PLASTIC TOP OF FUEL PUMP. WHEN CONNECTOR UNHOOKED FROM WIRE HARNESS FUEL LEAKED OUT OF TANK UNTO TOP OF FUEL PUMP. REPLACED FUEL PUMP. PHOTOS ATTACHED.
Incident date: Nov 7, 2018
UNINTENTIONAL ACCELERATION HAPPENED WITH THIS NEW 2018 NX AS WELL AS MY OLD 2015 NX200T AS WELL. IT HAPPENED ONCE SO FAR TO EACH. ONLY ACCELERATED ABOUT 3-4 MPH, AS I WAS ONLY GOING ABOUT 5 MPH GOING INTO AN EMPTY PARKING LOT. WHEN IT HAPPENED TWO YEARS AGO IN MY 2015, I THOUGHT MAYBE IT WAS A ONE TIME THING BUT NOW KNOW IT IS A REAL ISSUE! I GOT FLASHLIGHT TO CHECK IF COULD HAVE BEEN MY FLOORMAT ... Read more
Incident date: Nov 12, 2018
MY DEALER JUST TOLD ME THAT THE STEERING RACK KIT LEAKINGAND NEEDS TO BE REPLACED IMMEDIATELY. THIS COMMON PROBLEM IN LEXUS,IF THERE IS A PROBLEM WITH THIS, LEXUS SHOULD BE PAYING FOR IT, NOT ME. THE QUOTE IS FOR $1315
Incident date: Nov 9, 2018
MY SUNROOF GLASS EXPLODED WHILE DRIVING ON HIGHWAY THIS MORNING. IT IS A SINGLE PANEL GLASS. THE REMAINING OF THE GLASS CURVED UPWARD AND IT MAKES ME THINK THAT THIS IS A SPONTANEOUS EXPLOSION . THERE ARE NO OTHER DAMAGES ON THE CAR. OUTSIDE TEMPERATURE WAS 29 F THIS MORNING WHEN IT HAPPENED.
Incident date: Jul 7, 2018
HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
Incident date: Jul 7, 2018
HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
Incident date: Jul 7, 2018
HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
Incident date: Nov 5, 2018
WHILE DRIVING IN THE RAIN MY WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. THE WIPERS 'FROZE' IN THE UP POSITION. I HAD TO WORK THE WIPER CONTROL INSIDE THE CAR 6-10 TIMES TO GET THE WIPERS TO WORK AGAIN. AFTER A FEW MINUTES OF DRIVING THE WIPERS STOPPED WORKING AGAIN. THE WIPERS ONLY WORKED INTERMITTENTLY AND ONLY IF I KEPT WORKING THE SWITCH. I TOOK THE VEHICLE TO THE LOCAL LEXUS DEALERSHIP A... Read more
Incident date: Oct 11, 2018
MY 2003 LEXUS LX470 HAS FAULTY VGRS ECU. STEERING WHEEL SPINS TO 180 DEGREES. ON OCTOBER 11, 2018, WHEN I BACKED IT OUT FROM THE DRIVEWAY, THE STEERING WHEEL TURNED 180 DEGREES. I DROVE IT TO 35MPH W/ STEERING WHEEL AT CROOKED 25-MINUTE ANGLE AND ON A SHARP RIGHT TURN, THE STEERING WHEEL SPUN 180 DEGREES AGAIN. AFTER ABOUT 2 MILES, IT SETTLED AT 10-O'CLOCK ANGLE. ON 10/18/2018, MATTHEW ... Read more
Incident date: Oct 2, 2018
THE DASHBOARD IS CRACKING UP VERY BAD
Incident date: Oct 22, 2018
VEHICLE UNSAFE TO DRIVE AFTER ABS ACTUATOR MALFUNTIONS AND NOTICE THAT IS UNSAFE TO DRIVE PER CODES FROM THE COMPUTER SPECIFICALLY ALL BRAKE MALFUNCTION LIGHTS AND WARNINGS COME ON ONT THE DISPLAY WARNINGS INDICATE THE VEHICLE IS UNSAFE TO OPERATE AND TO HAVE IT SERVICED IMMEDIATELY .. CALLED LEXUS STATE THEY HAD A RECALL ON IT BUT WILL REFUSE TO REPAIR IF LIGHTS CAME ON AFTER 2016
Incident date: Oct 22, 2018
VEHICLE UNSAFE TO DRIVE AFTER ABS ACTUATOR MALFUNTIONS AND NOTICE THAT IS UNSAFE TO DRIVE PER CODES FROM THE COMPUTER SPECIFICALLY ALL BRAKE MALFUNCTION LIGHTS AND WARNINGS COME ON ONT THE DISPLAY WARNINGS INDICATE THE VEHICLE IS UNSAFE TO OPERATE AND TO HAVE IT SERVICED IMMEDIATELY .. CALLED LEXUS STATE THEY HAD A RECALL ON IT BUT WILL REFUSE TO REPAIR IF LIGHTS CAME ON AFTER 2016
Incident date: Oct 22, 2018
VEHICLE UNSAFE TO DRIVE AFTER ABS ACTUATOR MALFUNTIONS AND NOTICE THAT IS UNSAFE TO DRIVE PER CODES FROM THE COMPUTER SPECIFICALLY ALL BRAKE MALFUNCTION LIGHTS AND WARNINGS COME ON ONT THE DISPLAY WARNINGS INDICATE THE VEHICLE IS UNSAFE TO OPERATE AND TO HAVE IT SERVICED IMMEDIATELY .. CALLED LEXUS STATE THEY HAD A RECALL ON IT BUT WILL REFUSE TO REPAIR IF LIGHTS CAME ON AFTER 2016
Incident date: Oct 20, 2018
WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERAT... Read more
Incident date: Oct 20, 2018
WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERAT... Read more
Incident date: Oct 20, 2018
WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERAT... Read more
Incident date: Oct 27, 2018
THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION... Read more
Incident date: Oct 27, 2018
THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION... Read more
Incident date: Oct 27, 2018
THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION... Read more