Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Mar 1, 2019
UPON INITIAL START UP THE AIRBAG FAILURE TAKE TO DEALER IMMEDIATELY' WARNING LIGHT DISPLAYED. TOOK TO DEALER THAT DAY, WARNING LIGHT WENT OUT BUT DEALER OBTAINED A CODE SRS B19A6 INDICATING A PROBLEM WITH AN OPEN CIRCUIT ON THE HEADREST INFLATOR. TOLD TO RETURN IF LIGHT COMES BACK ON, IT DID AND REQUIRED REPLACEMENT OF HEADREST INFLATOR AND THE CENTER AIRBAG ECU SENSOR ASSEMBLY. MANUFACTURE PRO... Read more
Incident date: Jan 15, 2019
THE COOLANT VALLEY PLATE SEAL ON MANY 2008-2014 LEXUS IS F MODELS FAIL PREMATURELY CAUSING LOSS OF COOLANT AND CAUSE DAMAGE. I WAS CHANGING THE OIL ON MY 2010 IS F WHEN I NOTICED THE PINK COOLANT ALL OVER MY TRANSMISSION AND I HAVE TO TOP MY COOLANT OFF WEEKLY SO I DON'T DAMAGE MY VEHICLE. LEXUS HAS MANY CASES OF THIS DOCUMENTED BUT WONT SAY THAT ITS AN ISSUE.
Incident date: Mar 11, 2019
ON 3/11/2019 I WAS DRIVING ABOUT 35 MPH WHEN ALL OF A SUDDEN MY POWER STEERING WENT OUT AND LOCKED UP WHILE DRIVING ALMOST IMPOSSIBLE TO TURN. I HAD TO SLAM THE BRAKES TO NOT HIT A MEDIAN. LUCKILY I DIDN'T GET REAR ENDED. TOOK MY CAR TO THE DEALER. I FOUND MYSELF FROM RESEARCH THE VEHICLE HAS A CAMPAIGN RECALL "9LC" AND THEY SAID MY CAR DOES NOT FALL UNDER THE VIN NUMBER RANGE FOR THE REPAIR. DID ... Read more
Incident date: Mar 20, 2019
VEHICLE WAS IN LOW RANGE GOING IN REVERSE WITH A TRAILER VERY SLOW WHEN OUT OF NOWHERE IT ENGAGED FASTER AND WOULDN'T STOP ACCELERATING FOR 15 FEET OF THIS AND IT STOPPED MY FOOT WAS NOT ON THE GAS SO THERE WAS NO REASON WHY IT SHOULD HAVE ENGAGED IN THE MANNER THAT IT DID IN FACT I HAD BOTH FEET ON THE BRAKE TRYING TO STOP IT IT FELT LIKE I HIT SOMETHING WHEN IT STOPPED BUT I DIDN'T HIT ANYTHING... Read more
Incident date: Mar 15, 2019
TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHEN IT RAINED, WATER ENTERED THE VEHICLE AND CAUSED THE PARK ASSIST SYSTEM TO MALFUNCTION. THE INSTRUMENT PANEL ILLUMINATED AS IF THE VEHICLE WAS ABOUT TO REAR END THE PRECEDING VEHICLE AND THE "LEXUS PARK ASSIST NOT AVAILABLE" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF GREENVILLE (864-551-2359, LOCATED AT 2660 LAURENS RD, GREENVILLE, SC 2960... Read more
Incident date: Mar 15, 2019
TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHEN IT RAINED, WATER ENTERED THE VEHICLE AND CAUSED THE PARK ASSIST SYSTEM TO MALFUNCTION. THE INSTRUMENT PANEL ILLUMINATED AS IF THE VEHICLE WAS ABOUT TO REAR END THE PRECEDING VEHICLE AND THE "LEXUS PARK ASSIST NOT AVAILABLE" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF GREENVILLE (864-551-2359, LOCATED AT 2660 LAURENS RD, GREENVILLE, SC 2960... Read more
Incident date: Jan 3, 2019
THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS
Incident date: Mar 17, 2019
I HAVE BOUGHT THIS CAR 3 WEEKS AGO AND IT WAS 75K MILE AND ORIGINALLY HAD 151K MILES ACCORDING TO THE REPORT OFF THE LEXUS WEBSITE.
Incident date: Mar 10, 2019
THE VEHICLE WAS STARTED AND IN PARK IN A FLAT LOT. WHEN I SHIFTED TO REVERSE, IT DID NOT ENGAGE/ROLL BACK. AS I APPLIED PRESSURE TO THE ACCELERATOR NOTHING HAPPENED UNTIL A IT SUDDENLY CLUNKED AND LURCHED BACK. I PUT IT BACK IN PARK AND THEN IT REPEATED THE SAME SYNPTOM. THE TRANSMISSION HAS NOW BEGUN TO WHINE AND THERE IS RUMBLING AND JERKILY BETWEEN ROUGH SHIFTS ON THE STREETS AND HIGHWAY. AFTER... Read more
Incident date: Mar 6, 2019
I HEARD THAT THERE WAS A RE- CALL ALSO MY ROOF MAKES A NOISE WHEN O DRIVE OVER 70 -80 MILES AND THAT NOT NORMAL I GOT THE CAR USED SO IM NOT SURE IF THERE IS WARRWNTY BUT MY CAR ONLY HAS 63000 MILES
Incident date: Mar 6, 2019
THE STEERING LOCK ACTUATOR FAILED IN THE LOCKED POSITION WHILE THE VEHICLE WAS STATIONARY. ALTHOUGH IN THIS INSTANCE THERE WAS NO SAFETY HAZARD, IT SEEMS POSSIBLE THAT THIS FAILURE COULD HAVE OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHICH WOULD HAVE CAUSED THE STEERING TO LOCK AND CONSEQUENT LOSS OF CONTROL OF THE VEHICLE. I INFORMED LEXUS US ABOUT THIS FAILURE.
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Oct 10, 2018
DRIVING DOWN THE HIGHWAY, ENGINE EXPELLED SMOKE AD STALLED TO STOP, CHECK ENGINE LIGHT CAME ON, STARTED IT UP WENT UP TO THE LIGHT STOPPED, PULLED THROUGH AND TURNED BACK AROUND, CAME BACK THREW LIGHT HEADING TOWARD MECHANICS, STALLED OUT AGAIN WITH A COUPLE OF PUFFS OF SMOKE BEHIND IT, CALLED MECHANIC, HE ASKED TO DRIVE IT IN, WOULDN,T START, SO HAD TOW TRUCK TOW A FEW MILES TO MECHANIC. AFTER ME... Read more
Incident date: Mar 14, 2019
TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED AND GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SIDE COVER WAS CLOSED DUE TO THE FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Incident date: May 30, 2016
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AND MELTED. THE FRACTURE BEGAN FROM THE PASSENGER SIDE TO THE IGNITION AREA. THE DASHBOARD WAS BROKEN INTO PIECES AND EXPOSED THE IGNITION, WHICH CAUSED THE KEY TO BE LOOSE. THE CONTACT SPOKE WITH STERLING MCCALL LEXUS (10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 995-2600) AND WAS INFORMED THAT THE V... Read more
Incident date: Mar 14, 2019
RECENTLY ACQUIRED LISTED PRE-OWNED, CERTIFIED VEHICLE. BOUGHT WHEEL AND TIRE COVERAGE. HAND WASHED CAR AFTER 4-DAYS OF OWNERSHIP AND DISCOVERED BROKE WHEEL. DEALER SAYS THE STYLE WHEEL ON THE VEHICLE IS ROUTINELY REPAIRED BY THEM (NOT REPLACED.) DEALER REP (WESLEY PETERS, SEWELL LEXUS, DALLAS) WHEEL IS COMMONLY DAMAGED BY IMPROPER TORQUEING OF LUG NUTS. LEXUS DRIVERS I KNOW DO NOT KNOW THE TORQUE ... Read more
Incident date: Nov 2, 2018
IMPACT WITH CONCRETE PILLAR. CAR WAS A TOTAL LOSS. DRIVER SUFFERED HEAD INJURY LEADING TO SEIZURE AND THREE BROKEN VERTEBRAE. AIRBAGS DID NOT DEPLOY.
Crash
1 injured
Incident date: Mar 12, 2019
SUNROOF EXPLODED ON HIGHWAY GOING 60 MPH TEMPERATURE AT 35 DEGREES.
Incident date: Mar 6, 2019
VEHICLE FAILED INSPECTION DUE TO RUST HOLE IN FRAME AND TRANSMISSION SUPPORT. THE MECHANIC SAID THAT THE REST OF THE FRAME IS IN GOOD CONDITION WHICH LEADS ME TO BELIEVE THAT IT MUST BE A DEFECT WITH MATERIALS USED FOR THE FRAME, I WOULD EXPECT SAME TYPE OF DAMAGE TO THE REST OF THE FRAME. THE CAR WAS WELL MAINTAINED, AND IT IS IN GREAT CONDITION OTHERWISE, AFTER CLOSE TO 103,000 MILES. THIS MAY ... Read more
Incident date: Mar 12, 2019
WHY IS THERE A RECALL FOR THE IS350 VVT CAM GEARS AND NOT THE IS250 ???
Incident date: Apr 13, 2013
GETTING TOTALLY JERKED AROUND THEY CALL AND NEVER FOLLOW UP. THIS HAS BEEN GOING ON FOR YEARS. NOT ABLE TO DRIVE THE CAR FOR YEARS NOW.
Incident date: Mar 7, 2019
CAR WAS DRIVING FINE ALL DAY. AT 7PM WENT TO BACK OUT OF A PARKING SPOT AND THE P/S LIGHT CAME ON AND STEERING WHEEL IS LOCKED. TURNED THE CAR OFF AND ON AGAIN, BUT PROBLEM IS STILL THERE. HAD TO HAVE THE CAR TOWED TO A REPAIR SHOP. THE STEERING WHEEL IS IMPOSSIBLE TO MOVE, VERY HARD.
Incident date: Jun 1, 2018
I HAVE AN 2006 LEXUS GX470 AND THESE LIGHTS CAME ON: ABS, VSC TRAC, VSC OFF, SKID, AND CHECK ENGINE. THE VEHICLE STARTED MAKING A HUMMING NOISE AT START UP AND NOW DRIVES IN STALLED MODE. HAD CODES CHECK AND IT TURNS OUT I HAVE THE DREADED SECONDARY AIR INJECTION SYSTEM (EMISSIONS) DEFECT P0412, P0418 ,P1440/P1443, P1441/P1444, P2440, P2445, P1442/P1145 , WHICH IS A RECURRING PROBLEM. REPLACEMENT ... Read more
Incident date: Jun 1, 2018
I HAVE AN 2006 LEXUS GX470 AND THESE LIGHTS CAME ON: ABS, VSC TRAC, VSC OFF, SKID, AND CHECK ENGINE. THE VEHICLE STARTED MAKING A HUMMING NOISE AT START UP AND NOW DRIVES IN STALLED MODE. HAD CODES CHECK AND IT TURNS OUT I HAVE THE DREADED SECONDARY AIR INJECTION SYSTEM (EMISSIONS) DEFECT P0412, P0418 ,P1440/P1443, P1441/P1444, P2440, P2445, P1442/P1145 , WHICH IS A RECURRING PROBLEM. REPLACEMENT ... Read more
Incident date: Jun 1, 2018
I HAVE AN 2006 LEXUS GX470 AND THESE LIGHTS CAME ON: ABS, VSC TRAC, VSC OFF, SKID, AND CHECK ENGINE. THE VEHICLE STARTED MAKING A HUMMING NOISE AT START UP AND NOW DRIVES IN STALLED MODE. HAD CODES CHECK AND IT TURNS OUT I HAVE THE DREADED SECONDARY AIR INJECTION SYSTEM (EMISSIONS) DEFECT P0412, P0418 ,P1440/P1443, P1441/P1444, P2440, P2445, P1442/P1145 , WHICH IS A RECURRING PROBLEM. REPLACEMENT ... Read more
Incident date: Feb 2, 2019
THE VEHICLE IS ALL WHEEL DRIVE. BOTH FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE. THIS WEAR IS SO SEVERE THAT THE CORDS WERE SHOWING ON THE INSIDE EDGE OF THE TIRES, WHILE THE REMAINING PORTION OF THE TIRE LOOKS NORMAL. THE TIRES NEEDED REPLACEMENT AFTER 10,000 MILES. LEXUS HAD PERFORMED AN ALIGNMENT AND ALL SCHEDULED SERVICES. WHEN I QUESTIONED THE DEALER ABOUT THE EXCESSIVE WEAR (LEXUS OF... Read more
Incident date: Feb 15, 2019
SINCE THE PURCHASE OF THIS VEHICLE ON MARCH 25, 2017, TWO ALIGNMENTS HAVE BEEN DONE TO THIS VEHICLE. WAS TOLD BY THE SERVICE CENTER THAT THIS KIND OF VEHICLE IN THIS PARTICULAR MODEL NEEDS ALIGNMENTS AT 5K MILES, THAT WOULD BE AT LEAST TWICE A YEAR. I WAS NOT INFORM OF THIS INFORMATION. HAD I KNOWN THIS REQUIREMENT, I WOULD NOT HAVE PURCHASE THIS VEHICLE. ALSO, ACCORDING TO THE LEXUS MANUAL, I... Read more
Incident date: Mar 2, 2019
I PURCHASED MY VEHICLE (USED) IN 2014. I HAVE EXPERIENCED A REBUILT TRANSMISSION ($4200), NEW ALTERNATOR AND NOW I'M CURRENTLY EXPERIENCE OIL CONSUMPTION. MY CAR IS BURNING OIL AT-AT-A RAPID PACE. I HAVE REPLACED MY OIL TWO TIMES IN TWO MONTHS. MY MECHANIC HAS INFORMED ME THAT IT'S THE ENGINE (MANUFACTURER ISSUE) AND IT IS DUE TO CARBON BUILD UP DUE TO A STANDARD FOR THIS MAKE, MODEL AND YEAR.... Read more
Incident date: Mar 1, 2016
I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC
Incident date: Mar 1, 2016
I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC
Incident date: Mar 1, 2016
I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC
Incident date: Feb 28, 2019
WHILE DRIVING ON I-15 NEAR ST. GEORGE ON AN OVERCAST, BUT DRY ROAD, WE HEARD A LOUD BANG OR THUMP ON OUR VEHICLE. TRAFFIC WAS LIGHT AND NO OTHER VEHICLES WERE NEAR. WE COULD FIND NO EVIDENCE OF DAMAGE. WHILE LISTENING TO A NEWS REPORT LAST EVENING, INVOLVING A PROBLEM WITH SPONTANEOUS SHATTERING OF SUNROOFS, I IMMEDIAELY WENT TO MY GARAGE TO LOOK AT MY SUNROOF AND SURE ENOUGH IT WAS SHATTERED.
Incident date: Mar 1, 2019
ELECTRONIC POWER STEERING DO NOT WORK
Incident date: Mar 2, 2019
I RECEIVED A NOTICE ABOUT MY AIR BAGS PASSENGER SIDE FRONTAL HAS A RECALL
Incident date: Mar 1, 2019
THE TRANSMISSION SLIPS ON REVERSE. IT DOES NOT TRAVERSE UNLESS I DRIVEN 30 MINUTES AND GOING 40 AMD HIGHER, THE RPMS START AT 4K THEN 5K AMD KEEPS GETTING HIGHER. THE ENGINES WANTS TO STALL FROM TIME TO TIME. THE SUSPENSION IS HARD, EVEN AFTER CHANGING THE SHOCKS
Incident date: Mar 1, 2019
THE TRANSMISSION SLIPS ON REVERSE. IT DOES NOT TRAVERSE UNLESS I DRIVEN 30 MINUTES AND GOING 40 AMD HIGHER, THE RPMS START AT 4K THEN 5K AMD KEEPS GETTING HIGHER. THE ENGINES WANTS TO STALL FROM TIME TO TIME. THE SUSPENSION IS HARD, EVEN AFTER CHANGING THE SHOCKS
Incident date: Mar 1, 2019
THE TRANSMISSION SLIPS ON REVERSE. IT DOES NOT TRAVERSE UNLESS I DRIVEN 30 MINUTES AND GOING 40 AMD HIGHER, THE RPMS START AT 4K THEN 5K AMD KEEPS GETTING HIGHER. THE ENGINES WANTS TO STALL FROM TIME TO TIME. THE SUSPENSION IS HARD, EVEN AFTER CHANGING THE SHOCKS
Incident date: Jan 1, 2018
AIR BAGS - LEXUS REFUSED TO COVER UNDER WARRANTY DEPLOYED AIRBAGS DUE TO LIGHTLY SCRUBBING A CURB POWER TRAIN - THE AUXILIARY OIL PUMP ON THE AUTOMATIC TRANSMISSION FAILED, AS IT IS COMMONLY KNOWN TO DO. THE BEARINGS INSIDE THE PUMP WEAR DOWN OVER TIME AND EVENTUALLY SIEZE. THIS LEADS TO THE VEHICLE BEING LIMITED TO 70 MILES PER HOUR AS WELL AS DISABLES THE HYBRID SYSTEM. THIS TRIGGERS MIL P2797.
Incident date: Jan 1, 2018
AIR BAGS - LEXUS REFUSED TO COVER UNDER WARRANTY DEPLOYED AIRBAGS DUE TO LIGHTLY SCRUBBING A CURB POWER TRAIN - THE AUXILIARY OIL PUMP ON THE AUTOMATIC TRANSMISSION FAILED, AS IT IS COMMONLY KNOWN TO DO. THE BEARINGS INSIDE THE PUMP WEAR DOWN OVER TIME AND EVENTUALLY SIEZE. THIS LEADS TO THE VEHICLE BEING LIMITED TO 70 MILES PER HOUR AS WELL AS DISABLES THE HYBRID SYSTEM. THIS TRIGGERS MIL P2797.
Incident date: Feb 28, 2019
THIS IS SIMILAR TO THE COMPLAIN ANOTHER CAR OWNER HAS FILED. MY CAR WAS PURCHASED NEW FROM THE LEXUS OF PLEASONTON,CA DEALERSHIP. I HAVE HAD NO MAJOR ACCIDENT OR NO AIRBAG DEPLOYMENT. CAR HAS BEEN LIGHTLY USED WITH 80K MILES ON THE ODOMETER CURRENTLY. THE AIRBAG CONTAINER ON THE PASSENGER DASH HAS PROGRESSIVELY CRACKED AT THE TOPICAL SEAMS OVER TIME. I HAVE BEEN TOLD AN AIRBAG SHOULD NOT L... Read more
Incident date: May 1, 2017
STRONG GAS SMELL INSIDE CAR.DRIVING IDILING AT A STAND STILLAND WHILE CAR IS THEN TURNED OFF AFTER RUNNING ALSO ANOTHER PROBLEM RELATED OR NOT BUT SHOWING UP AT THE SAME TIME WAS A BAD ODOR NOT THE SMELL OF GAS BUT THE SMELL OF ROTTEN EGGS IS PRESENT AFTER THE CAR EXCELLERATES THE SMELL IS STRONG AND PUNGENT INSIDE VEHICLE ALSO
Incident date: May 1, 2017
STRONG GAS SMELL INSIDE CAR.DRIVING IDILING AT A STAND STILLAND WHILE CAR IS THEN TURNED OFF AFTER RUNNING ALSO ANOTHER PROBLEM RELATED OR NOT BUT SHOWING UP AT THE SAME TIME WAS A BAD ODOR NOT THE SMELL OF GAS BUT THE SMELL OF ROTTEN EGGS IS PRESENT AFTER THE CAR EXCELLERATES THE SMELL IS STRONG AND PUNGENT INSIDE VEHICLE ALSO
Incident date: Feb 1, 2016
THE DRIVER SEATBELT GETTING TIGHT. IT IS HARD TO PULL OUT AND HARD TO WITHDRAW.
Incident date: Feb 22, 2019
I EXPERIENCED LOUD ENGINE VIBRATION AT COLD STARTS FOR A COUPLE OF WEEKS, THEN I STARTED SEEING WHITE SMOKE FROM MY TAILPIPE. I TOOK MY VEHICLE TO LEXUS RIVER-CENTER, COVINGTON, KY, ON 14FEB19 TO COMPLETE TSB L-SB-0004-13 WHICH REPLACES THE INTAKE MANIFOLD WITH A NEW PART NUMBER. THE VIBRATIONS AND WHITE SMOKE SEEMED TO BE REMEDIED; HOWEVER, A WEEK LATER, 22FEB19, WHILE ENTERING A FREEWAY ON-RAMP,... Read more
Incident date: Feb 1, 2018
OIL CONSUMPTION. VEHICLE HAS NO LEAKS AND NEEDS 1QUART OF OIL ADDED EVERY 2K MILES. CAR HAS 150K AND HAS BEEN WELL MAINTAINED. IT USES VALVOLINE 5W-30 FULL SYNTHETIC OIL AND GETS CHANGED EVERY 4-5K MILES OF OIL USAGE. I'VE READ MANY COMPLAINTS ABOUT THIS ISSUE AND TOYOTA/LEXUS IS NOT WILLING TO HELP OUT WITH THIS ISSUE.
Incident date: Feb 2, 2018
BOTH FRONT DOOR LOCK ACTUATORS STOPPED WORKING WITHIN A WEEK JUST AFTER 65,000 MILES. THERE ARE MANY MANY OTHERS OUT THERE COMPLAINING ABOUT THIS SAME ISSUE FOR THIS GENERATION GS350. HOPE TO SEE LEXUS RECALL TO MAINTAIN QUALITY AND RELIABILITY REPUTATION. THE REPAIR COSTS ARE VERY UNREASONABLE.
Incident date: Feb 25, 2019
WE TOOK A CAR FOR LEASE FROM LEXUS. THE FIRST WEEK, WE REALIZED THE BRAKES WEREN'T WORKING WELL. WE TOOK THE CAR TO THE SHOP AND THEY SAID NOTHING WAS WRONG. THEN, A COUPLE OF MONTHS LATER IT HAPPENED AGAIN AND THEY SAID THE SAME THING. LAST WEEK, AFTER 2 YEARS, I WAS DRIVING AND SO WAS MY DAUGHTER ( TWO DIFFERENT TIMES ) AND WE COULDN'T BREAK THE CAR. THE CAR DROVE RIGHT PAST THE INTERSECTION ON ... Read more
Incident date: Feb 25, 2019
VEHICLE LOCKS UP ON RIGHT HAND CURVES OVER 30 MPH CAUSING VEHICLE TO SLIDE INTO OTHER LANES. VERY DANGEROUS CONDITION WHICH INTERMITTENT AND UNPREDICTABLE. SIMILAR PROBLEMS WITH SAME MAKE, MODEL AND YEAR ACROSS THE WEB.
Incident date: Feb 22, 2019
TIMING BELT BROKE ON THE EXPRESSWAY DRIVING 65 MPH CAUSING ME TO LOOSE POWER AND ALMOST CAUSE AN ACCIDENT. THE WATER PUMP WAS LEAKING CAUSING THE CAR TO HEAT UP. THE TIMING BELT BROKE AND THE MECHANIC SAID THE CAR HAD EXTENSIVE DAMAGE TO THE MOTOR AND IS NOT WORTH FIXING.