Showing 15,319 complaints for LEXUS
Incident date: Jan 1, 2018
THE DASHBOARD OF MY 2007 LEXUS IS 350 IS MELTING. NOT ONLY IS IT VERY STICKY, IT CAUSES A DANGEROUS GLARE ON SUNNY DAYS DEPENDING ON THE DIRECTION I AM DRIVING. I HAVE TO ADJUST MY BODY TO LEAN TO ONE SIDE OR THE OTHER OR UP AND DOWN TO SEE AROUND THE GLARE. IT IS DANGEROUS WHETHER THE CAR IS IN MOTION OR NOT. THE CLAIM IS DENIED BY INSURANCE SPECIFYING WEAR AND TEAR AND LEXUS PER THERE BEING N
... O RECALL AND THE PROGRAM THEY TEMPORARILY IMPLEMENTED AROUND 2014 FOR REPLACEMENTS HAS SINCE ENDED AS OF MAY 2017 (SHORTLY BEFORE I NOTICED THE DASH WAS MELTING AND NOT DIRTY). ESTIMATED COST OF REPAIR FROM LEXUS AS OF 9/9/19 IS $1,950. THIS DOESN'T INCLUDE FIXING THE SIDE DOOR HANDLES THAT HAVE DETERIORATED AS WELL. I HAVE VIDEO AS WELL AS THE PICTURES ATTACHED.Read more
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2012 LEXUS RX450 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A STRANGE AND CONSTANT BUZZING NOISE THROUGHOUT THE VEHICLE. THE CONTACT STATED THAT SHE BELIEVED HER EX-BOYFRIEND HACKED INTO HER VEHICLE. THE VEHICLE WAS TAKEN TO LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, 714-702-1849) WHERE SHE WAS INFORMED THAT THEY WOULD HAVE TO TAKE APART THE
... VEHICLE FOR DIAGNOSTIC TESTING. THE TESTING WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.Read more
Incident date: Sep 2, 2016
MY PASSENGER AIRBAG COMPARTMENT ON FRONT DASH HAS BEEN SLOWLY BEEN LIFTING AND SEPARATING THOUGH THE CAR HAS NEVER BEEN IN AN ACCIDENT. IS THE AIRBAG GOING TO IMPLODE ONE DAY ON A PASSENGER WITHOUT US KNOWING? IT IS LOOKING SCARY BUT I SEE THERE IS NO RECALL.
Incident date: Aug 17, 2019
AFTER DRIVING THROUGH A DEEPER PUDDLE ON THE ROAD MY ELECTRON POWER STEERING STARTED TO WORK INTERMITTENTLY AND AFTER STOPPING BRIEFLY TO BUY SOME SNACKS, MY ELECTRONIC POWER STEERING QUIT COMPLETELY. IT NOW NO LONGER WORKS AT ALL, AND THE ONLY WAY TO STEER IT IS WITH MANUAL (VERY HEAVY) STEERING. IT HAS BEEN SITTING IN THE DRIVEWAY FOR THE PAST 3 WEEKS.
Incident date: Sep 7, 2019
DOOR LOCKS DO NOT LOCK VIA KEY FOB ON 3 DOORS. LEXUS WANTS $800 PER DOOR TO FIX. HAVE MANUALLY LOCKED CAR FOR ONE YEAR; NOW CANNOT MANUALLY LOCK DOOR AS THE MANUAL LOCK NO LONGER LOCKS. THIS IS SAFETY ISSUE AS CAR REMAINS UNLOCKED AT ALL TIMES.
Incident date: Sep 3, 2019
TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS DETERMINED THAT IT WOULD NOT BE REPAIRED DUE TO WARRANTY ISSUES. THE MANUFACTURER WAS MADE AWARE OF T
... HE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,600. THE VIN WAS UNKNOWN. *DT*JBRead more
Incident date: Jul 28, 2016
2008 LEXUS IS 250 EXHIBITS A BRIEF RATTLE NOISE (APPROXIMATELY 1-3 SECONDS) AT START-UP. THE ISSUE WAS DIAGNOSED BY A LEXUS DEALERSHIP WHICH RECOMMENDED REPLACING THE CAM GEAR ASSEMBLY ASSOCIATED WITH THE VARIABLE VALVE TIMING (VVT) SYSTEM. THE VVT GEAR HOUSING AND SPROCKET COULD SEPARATE AND RESULT IN THE ENGINE STOPPING WHILE THE VEHICLE IS BEING DRIVEN, INCREASING THE RISK OF A CRASH. THE
... SAME SYMPTOMS, DIAGNOSIS, AND RECOMMENDED REPAIR WERE SUBJECT OF THE TOYOTA SAFETY RECALL 13V-395. THE RECALL EXCLUDED THE 2008 LEXUS IS 250, HOWEVER INCLUDED THE 2006-2011 LEXUS IS 350, 2010-2011 LEXUS IS 350C, AND THE 2006-2011 GS 350 MODELS. THE SAME DIAGNOSIS AND RECOMMENDED REPAIR WAS DETERMINED TO BE A SAFETY ISSUE IN THE MODELS ABOVE, BUT IS NOT IN THE 2008 LEXUS IS 250?Read more
Incident date: Sep 2, 2019
TL* THE CONTACT OWNED A 2017 LEXUS RX350. -THE VEHICLE SPONTANEOUSLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. -THE VEHICLE STRUCK A GUARD RAIL. -NO APPARENT REASON WHY THE VEHICLE ACCELERATED THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING IN A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SPONTANEOUSLY ACCELERATED AND STRUCK A GUARD RAIL. ALL THE FRONTAL AIR BAGS D
... EPLOYED (INCLUDING CURTAIN AIR BAGS). THE VEHICLE WAS TOWED AND DEEMED DESTROYED ACCORDING TO THE INSURANCE COMPANY. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL, TWO FRACTURED RIBS AND 2 FINGERS, TREATED AND RELEASED. THE POLICE WAS PRESENT AND REPORT NUMBER: 20192380195 WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,700. *DT *TRRead more
Crash
1 injured
Incident date: Sep 3, 2019
ALL LEXUS ARE HAVING ABS ACTUATOR PROBLEM. ALL LEXUS SHOULD BE RECALL
Incident date: Mar 1, 2019
I HAVE REPEATEDLY CONTACTED LEXUS REQUESTING THEY HONOR AN EARLIER COMMITMENT TO REPLACE THE CRACKING OF MY DASHBOARD ' I AM ESPECIALLY CONCERNED ABOUT THE CRACKING WHERE THE PASSENGER-SIDE AIRBAG WOULD DEPLOY ' THE CRACKING COULD RELEASE SMALL PROJECTILES FROM THE DASHBOARD THAT COULD FUNCTION LIKE BULLETS IN THE EVENT OF AN ACCIDENT THAT DEPLOYED THE AIRBAG AND ITS FORCE
Incident date: Mar 1, 2019
I HAVE REPEATEDLY CONTACTED LEXUS REQUESTING THEY HONOR AN EARLIER COMMITMENT TO REPLACE THE CRACKING OF MY DASHBOARD ' I AM ESPECIALLY CONCERNED ABOUT THE CRACKING WHERE THE PASSENGER-SIDE AIRBAG WOULD DEPLOY ' THE CRACKING COULD RELEASE SMALL PROJECTILES FROM THE DASHBOARD THAT COULD FUNCTION LIKE BULLETS IN THE EVENT OF AN ACCIDENT THAT DEPLOYED THE AIRBAG AND ITS FORCE
Incident date: Aug 2, 2019
MY OIL LINE IS LEAKING, I DID RESEARCH AND FOUND A RECALL ON THIS PART. CAN I GET THIS REPAIRED...
Fire
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTRO
... L FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LEXUS ESCONDIDO (1205 AUTO PARK WAY, ESCONDIDO, CA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE HESITATED WHILE ACCELERATING AND WAS SERVICED. THE SAME LEXUS DEALER REPROGRAMMED/FLASHED THE TRANSMISSION, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 2,800.Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTRO
... L FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LEXUS ESCONDIDO (1205 AUTO PARK WAY, ESCONDIDO, CA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE HESITATED WHILE ACCELERATING AND WAS SERVICED. THE SAME LEXUS DEALER REPROGRAMMED/FLASHED THE TRANSMISSION, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 2,800.Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTRO
... L FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LEXUS ESCONDIDO (1205 AUTO PARK WAY, ESCONDIDO, CA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE HESITATED WHILE ACCELERATING AND WAS SERVICED. THE SAME LEXUS DEALER REPROGRAMMED/FLASHED THE TRANSMISSION, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 2,800.Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTRO
... L FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LEXUS ESCONDIDO (1205 AUTO PARK WAY, ESCONDIDO, CA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE HESITATED WHILE ACCELERATING AND WAS SERVICED. THE SAME LEXUS DEALER REPROGRAMMED/FLASHED THE TRANSMISSION, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 2,800.Read more
Incident date: May 1, 2017
MY DASHBOARD IS MELTING. THERE WAS A CUSTOMER SUPPORT PROGRAM THAT EXPIRED IN 2017. I NEVER RECEIVED ANY INFORMATION ABOUT TAKING MY CAR IN FOR A DASHBOARD REPLACEMENT. WHEN IT'S HOT OUTSIDE THE GLARE IS SO INTENSE THAT I AM NOT ABLE TO DRIVE THE CAR BECAUSE I AM AFRAID OF HAVING AN ACCIDENT. I AM NOT ABLE TO CLEAN THE DASHBOARD. IT HAS SO MUCH DEBRIS ON IT THAT CAN'T BE REMOVED.
Incident date: Nov 1, 2018
THE SAFETY ISSUE OUR CAR HAS IS DELAYED ACCELERATION. THIS IS A VERY CONCERNING SAFETY HAZARD. AFTER READING MANY ONLINE FORUMS, THERE ARE MANY OTHER '09 LS OWNERS EXPERIENCED THE SAME PROBLEM. WE HAVE BROUGHT OUR CAR TO THE LEXUS DEALERSHIP A FEW TIMES AND THEY HAVE NOT BEEN ABLE TO PROPERLY FIX OR EVEN DIAGNOSE THE CAUSE. THERE ARE NO LIGHTS ON THE DASHBOARD INDICATING WHERE THE PROBLEM LIES.
... ALL WE HAVE BEEN TOLD IS THAT IT'S IN THE KNOCK SENSOR. WE HAVE ONLY BEEN TOLD THAT LEXUS HAS DESIGNED THE KNOCK SENSOR IN SUCH A WAY THAT A CHECK ENGINE LIGHT OR CODE WILL NOT BE GIVEN. THIS IS NOT GOOD FOR US AS THE CUSTOMER. WE BELIEVE THIS IS A URGENT RECALL PROBLEM THAT LEXUS MUST OWN AND REPAIR. THIS IS A MAYOR SAFETY HAZARD THAT HAS POTENTIAL TO PUT THE LIVES OF MY FAMILY OR OTHERS AT STAKE.Read more
Incident date: Aug 26, 2019
YOKOHAMA TIRE SIDEWALL EXPLODED AT 60 MILES/ HR NORMAL DRIVING CONDITIONS.
Incident date: Aug 24, 2019
RECALLS
Incident date: Aug 18, 2019
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE ATTEMPTING TO LEAVE A DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED ADDITIONAL BRAKE PRESSURE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TOWED TO LEXUS OF GLENDALE (LOCATED AT 1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) TO BE DIAGNOSED, BUT THE DEALER WAS
... UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY HAVE BEEN DUE TO DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.Read more
Incident date: Aug 15, 2019
TL* THE CONTACT OWNS A 2010 LEXUS LX570. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE "OIL MAINTENANCE REQUIRED" MESSAGE APPEARED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER AND WAITED APPROXIMATELY FIVE MINUTES. THE CONTACT CHECKED THE OIL RESERVOIR AND NOTICED IT WAS LOW. THE VEHICLE WAS TOWED TO PRICE LEBLANC LEXUS (413200 AIRLINE HWY, BATON ROUGE, LA 70817) WHERE IT W
... AS DETERMINED THAT THE VEHICLE HAD NO OIL. THE VEHICLE WAS TOWED TO SEWELL LEXUS OF DALLAS (6421 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.Read more
Incident date: Aug 21, 2019
MY 2006 LEXUS IS250 SUDDENLY LOST POWER STEERING ONE DAY, WHEN SHIFTING FROM PARK TO DRIVE. RED P/S LIGHT SHOWED UP ON DASHBOARD, SO I HAD TO PUT THE CAR IN PARK, TURN THE ENGINE OFF, AND TURN IT BACK ON TO RESOLVE THE ISSUE. HOWEVER, IT WASN'T LONG BEFORE THIS STOPPED WORKING. P/S LIGHT SOMETIMES ALSO TURNS ON WHILE I'M ON THE FREEWAY, AND I HAVE TO MAN-HANDLE THE STEERING WHEEL TO PULL OVER. I B
... ROUGHT MY CAR TO MY MECHANIC, WHO REPLACED THE RACK AND PINION TWICE. THEN, I BROUGHT MY CAR TO DEALERSHIP TO REPLACE THE ECM. THOUSANDS OF DOLLARS IN REPAIRS BUT THE ISSUE WAS STILL NOT FIXED.Read more
Incident date: Aug 15, 2019
AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWE
... R BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.Read more
Crash
Incident date: Aug 15, 2019
AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWE
... R BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.Read more
Crash
Incident date: Aug 15, 2019
AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWE
... R BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.Read more
Crash
Incident date: Jul 31, 2019
THE FRONT WINDSHIELD SPLIT IN HALF WHEN THE A/C CAME ON DURING A VERY HOT DAY.
Incident date: Aug 11, 2019
TL* THE CONTACT OWNS A 2002 LEXUS LX470. WHILE DRIVING ON A MOUNTAIN ROAD AT 40 MPH, THE VEHICLE'S WARNING SENSOR BEGAN BEEPING AND THE VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE VEHICLE VEERED OFF INTO THE OPPOSITE LANE TOWARDS ONCOMING TRAFFIC. THE CONTACT DROVE 15 MPH UNTIL SHE REACHED HER DESTINATION. THE VEHICLE WAS TOWED TO SOUTH BAY LEXUS (3215 PACIFIC COAST HWY, TORRANCE, CA 90505, 310-325
... -9999), BUT NO FAILURE WAS FOUND. THE DEALER NOTIFIED THE MANUFACTURER OF THE DEFECT; HOWEVER, THEIR DIAGNOSTICS SHOWED NO FAILURES RELATED TO THE VEHICLE. PRIOR TO THE FAILURE, WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED THE SAME FAILURE, BUT THE VEHICLE DID NOT STOP WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS UNKNOWN.Read more
Incident date: Aug 11, 2019
TL* THE CONTACT OWNS A 2002 LEXUS LX470. WHILE DRIVING ON A MOUNTAIN ROAD AT 40 MPH, THE VEHICLE'S WARNING SENSOR BEGAN BEEPING AND THE VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE VEHICLE VEERED OFF INTO THE OPPOSITE LANE TOWARDS ONCOMING TRAFFIC. THE CONTACT DROVE 15 MPH UNTIL SHE REACHED HER DESTINATION. THE VEHICLE WAS TOWED TO SOUTH BAY LEXUS (3215 PACIFIC COAST HWY, TORRANCE, CA 90505, 310-325
... -9999), BUT NO FAILURE WAS FOUND. THE DEALER NOTIFIED THE MANUFACTURER OF THE DEFECT; HOWEVER, THEIR DIAGNOSTICS SHOWED NO FAILURES RELATED TO THE VEHICLE. PRIOR TO THE FAILURE, WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED THE SAME FAILURE, BUT THE VEHICLE DID NOT STOP WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS UNKNOWN.Read more
Incident date: Jan 1, 2019
MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.
Incident date: Jan 1, 2019
MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.
Incident date: Oct 29, 2018
TL* THE CONTACT RENTED A 2019 LEXUS NX300. WHILE DRIVING AT 40 MPH, A VEHICLE FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE DOOR PUSHING THE VEHICLE VEHICLE INTO THE RIGHT LANE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HIP AND HEAD TO THE WINDOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED UNDER CASE NUMBER 41240. THE MANUFACTURE
... R WAS NOTIFIED OF THE FAILURE AND FILED A CASE UNDER NUMBER: 190731-000361. THE VEHICLE WAS TOWED TO THE DEALER (DEALER INFORMATION WAS NOT KNOWN) BY THE RENTAL COMPANY. THE FAILURE MILEAGE WAS 40. *DT *TR*JBRead more
Crash
1 injured
Incident date: Aug 19, 2019
TAKATA RECALL CAN NOT GET AN APPOINTMENT TO REPLACE AIR BAG AT BAY RIDGE LEXUS OF BROOKLYN. CALLED 5 TIMES TO SCHEDULE AN APPOINTMENT AND CUSTOMER SERVICE KEEPS TLLING ME THAT THEY WILL CALL BACK BUT NEVER CALLED.
Incident date: Aug 17, 2019
THIS REGARDING 2010 LEXUS IS250 AND WE OWNED ONE. THIS VEHICLE HAS PROBLEM WITH DASHBOARD GETTING STICKY IT IS KIND OF MELTING DUE TO HEAT AND HUMIDITY. AND LEXUS IS AWARE OF THIS PROBLEM. BUT THEY ARE NOT AWARE OF IS BECAUSE OF STICKY DASHBOARD IT RELEASES OILY FUME AND IT GOES ON TO WINDSHIELD AND MAKES IT FOGGY. THIS IS ON GOING PROBLEM. MY SON IS DRIVING THIS VEHICLE AND ACCORDING TO HIM IS IN
... THE LONG-DISTANCE DRIVING HE HAS TO PULL OVER MULTIPLE TIME TO CLEAN WINDSHIELD . JUST BECAUSE OF OUR CAR HAS SALVAGE TITLE LEXUS WILL NOT PAY OR REPLACE THIS STICKY DASHBOARD. HAVING A SALVAGE TITLE DOES NOT MEAN CAR IS NOT ON THE ROAD AND NO-ONE BEHIND THE DRIVER SEAT.. I WOULD REQUEST YOU TO LOOK IN TO THIS MATTER. THIS IS LIFE AND DEATH SAFETY CONCERNS TO US. THANKSRead more
Incident date: Aug 4, 2019
MY REARVIEW MIRROR IS COMPLETE DETERIORATED TO A POINT THAT IT CAN NO LONGER SEE ANY OBJECT IN THE MIRROR. IT HAS BECOME A SAFETY ISSUE THE REPLACEMENT MIRROR WILL COST MORE THAN $1800 FROM LEXUS IT IS A SAFETY DEVICE NOT LIKE RADIO OR POWER WINDOW. WE BOUGHT A LEXUS NOT PINTO. WHAT A DISAPPOINTMENT!
Incident date: Jul 16, 2019
MY BRAKE BOOSTER FAILS WHILE DRIVING AND THERE IS A RECALL FOR OTHER TOYOTAS NOT FOR LEXUS HS250H HAVE TO PAY OUT OF PACKAGE FOR REPAIR. THE REAR LIGHT IS LED AND THEY BURN OUT NO REPLACEMENT FROM LEXUS.
Incident date: Jul 16, 2019
MY BRAKE BOOSTER FAILS WHILE DRIVING AND THERE IS A RECALL FOR OTHER TOYOTAS NOT FOR LEXUS HS250H HAVE TO PAY OUT OF PACKAGE FOR REPAIR. THE REAR LIGHT IS LED AND THEY BURN OUT NO REPLACEMENT FROM LEXUS.
Incident date: Jul 16, 2019
MY BRAKE BOOSTER FAILS WHILE DRIVING AND THERE IS A RECALL FOR OTHER TOYOTAS NOT FOR LEXUS HS250H HAVE TO PAY OUT OF PACKAGE FOR REPAIR. THE REAR LIGHT IS LED AND THEY BURN OUT NO REPLACEMENT FROM LEXUS.
Incident date: Jul 10, 2019
AIR BAG LIGHT STAY ON ONCE CAR IS RUNNING THERE SEEMS TO BE A SHORTS IN THE ELECTRICAL SYSTEM THE SPEAKERS HAVE NO SOUNDS COMING THROUGH THEM AND THE REAR EXECUTIVE COUNCIL IN THE BACK SEAT AS NO POWER AND THE HEAD LIGHTS ON THE DRIVER SIDE GO OFF AND ON AT TIMES I REPLACED THE FUSE FOR THE SPEAKER BUT IT BLOW OUT AS SOON AS I PUT THE NEW ONE IN
Incident date: Jul 10, 2019
AIR BAG LIGHT STAY ON ONCE CAR IS RUNNING THERE SEEMS TO BE A SHORTS IN THE ELECTRICAL SYSTEM THE SPEAKERS HAVE NO SOUNDS COMING THROUGH THEM AND THE REAR EXECUTIVE COUNCIL IN THE BACK SEAT AS NO POWER AND THE HEAD LIGHTS ON THE DRIVER SIDE GO OFF AND ON AT TIMES I REPLACED THE FUSE FOR THE SPEAKER BUT IT BLOW OUT AS SOON AS I PUT THE NEW ONE IN
Incident date: Jul 10, 2019
AIR BAG LIGHT STAY ON ONCE CAR IS RUNNING THERE SEEMS TO BE A SHORTS IN THE ELECTRICAL SYSTEM THE SPEAKERS HAVE NO SOUNDS COMING THROUGH THEM AND THE REAR EXECUTIVE COUNCIL IN THE BACK SEAT AS NO POWER AND THE HEAD LIGHTS ON THE DRIVER SIDE GO OFF AND ON AT TIMES I REPLACED THE FUSE FOR THE SPEAKER BUT IT BLOW OUT AS SOON AS I PUT THE NEW ONE IN
Incident date: Feb 1, 2019
2008 LEXUS RX. CONSUMER WRITES IN REGARDS TO DETERIORATING DASH BOARD. *LD *JS
Incident date: Aug 13, 2019
CAR FAILED TO STOP ON INCLINE AND HIT A GARAGE DOOR
Crash
3 injured
Incident date: Jul 20, 2019
INTERIOR MELTING DASHBOARD AND DOOR PANELS, MU 6 YEAR OLD SON GETS IT ALL OVER HIS HANDS AND CLOTHING , THE GLARE FROM THE DASH BLUNDS ME IN THE MIAMI FLORIDA SUN. CANT TOUCH DASHBOARD ARE DOIR PANELS WITHOUT MAKING DEEP CUTS AND DENTS . NOT SURE IF ITS TOXIC OR NOT BUT WINDIWS UP WITH AC AND MY FAMILY DRIVING CANT BE GOOD WITH THESE GOING ON .
Incident date: Jan 5, 2018
RATTLE NOISE ON START UP FROM ENGINE AS IF CAR HAS NO OIL
Incident date: Aug 14, 2019
I HAVE OWNED MY 2000 ES 300 LEXUS FOR 10 YEARS NEVER ANY CONCERNS OR PROBLEMS . IT HAD 93,204 WHEN I BOUGHT IT IT NOW HAS 238,452. *TR
Incident date: Aug 14, 2019
I HAVE OWNED MY 2000 ES 300 LEXUS FOR 10 YEARS NEVER ANY CONCERNS OR PROBLEMS . IT HAD 93,204 WHEN I BOUGHT IT IT NOW HAS 238,452. *TR
Incident date: Sep 30, 2018
ON SEPTEMBER 30, 2018, ABOUT 7:00PM, DRIVING SLOWLY IN A NEIGHBORHOOD, SLOWED EVEN MORE TO GO OVER A SPEED BUMP, A LIGHT CAME ON. SECONDS LATER, WHEN I WENT TO BRAKE TO SLOW FOR A TURN, THERE WERE NO BRAKES. I HAD TO PUSH TO THE FLOOR AND THE CAR BARELY SLOWED. MY WIFE WAS IN THE CAR. DIAGNOSED AS BRAKE ACTUATOR AND MOTOR ASSIST FAILURE. INTERNET SEARCH REVEALED LEXUS/TOYOTA HAS KNOWN THIS SERIOUS
... PROBLEM FOR MANY YEARS OF CARS. A SECONDARY WARRANTY ENHANCEMENT HAD BEEN ISSUED TO DEALERS. LEXUS WON'T HONOR IT BASED ON 'CUSTOMER LOYALTY' (OUR FIRST LEXUS). THEY DIDN'T EFFECTIVELY WARN AND WON'T FIX IT. BRAKES ARE AS SERIOUS AS IT GETS. THERE ARE THOUSANDS OF CARS OUT THERE LIKE TICKING BOMBS THAT COULD HAVE BRAKE FAILURE AT HIGH SPEED OR WHEN A CHILD IS CROSSING THE STREET. IT'S REPREHENSIBLE THAT THEY WON'T FIX IT. UNFORGIVABLE THAT THEY WON'T ISSUE A RECALL. WHY? BECAUSE THE PARTS ALONE ARE $4,500 AND OUR LIVES ARE WORTH LESS THAN THAT. PLEASE DO SOMETHING. REPORTING AND ASKING BECAUSE NOT IF, BUT WHEN, LIVES ARE LOST DUE TO 'COST OF DOING BUSINESS' I'VE DONE MY PART TO MAKE A RECORD FOR THE CLASS ACTION LAWSUIT. SHAME ON LEXUS/TOYOTA.Read more
Incident date: Jul 17, 2019
OIL LEAK WHILE DRIVING - ENGINE OIL COOLING PIPE TECHNICAL SERVICE BULLETIN #L-SB-0154-11 TECHNICAL SERVICE BULLETIN# ZLC TECHNICAL SERVICE BULLETIN # POL14-02
Incident date: Aug 2, 2019
ERROR MESSAGE HAS APPEARED REGARDING PASSENGER AIR BAG. AIRBAG ON/OFF INDICATOR GOES ON AND OFF WHEN SOMEONE IS SITTING ON FRONT PASSENGER SEAT. SEATBELT WARNING SIGNAL STARTING RINGING WHEN PASSENGER REMOVED SEATBELT AND EXITED THE CAR. STOPED WHEN I PRESSED DOWN ON PASSENGER SEAT.