Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Jul 23, 2019
"P2757 TORQUE CONVERTER CLUTCH PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE OR STUCK OFF " WHICH CAUSES THE ENGINE TO STALL WHILE DRIVING OR WHEN PULLING IN REVERSE. VERY UNSAFE TO DRIVE .
Incident date: Jul 23, 2019
DOOR LOCKS(ALL 4 DOORS) STOPPED LOCKING/UNLOCKING BY USE OF POWER DOOR LOCK BUTTON OR KEY FOB. EACH DOOR MUST NOW BE LOCKED / UNLOCKED MANUALLY. BASED ON FORUM PAGE, THIS IS A WIDESPREAD ISSUE THAT MUST BE INVESTIGATED. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36095_DS744492
Incident date: Jul 16, 2019
TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TR... Read more
Crash
1 injured
Incident date: Jul 16, 2019
TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TR... Read more
Crash
1 injured
Incident date: Jul 16, 2019
TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TR... Read more
Crash
1 injured
Incident date: Jul 22, 2019
A SHIFT "LAG" MAY BE NOTED WHEN ACCELERATING FROM SPEEDS OF 10 TO 20 MPH. A SOFTWARE UPDATE FOR THE TRANSMISSION CONTROL MODULE HAS BEEN RELEASED WHICH MAY CORRECT THIS CONCERN. SOFTWARE UPDATES ARE COMMONLY MOST EFFECTIVE ON NEWER VEHICLES. HIGHER MILEAGE VEHICLES MAY EXHIBIT A SIMILAR SYMPTOM CAUSED BY A COMPONENT FAILURE. HOWEVER, WHENEVER MAJOR TRANSMISSION REPAIRS ARE PERFORMED THE TRANSMISSI... Read more
Incident date: Jun 20, 2019
TL* THE CONTACT OWNS A 2015 LEXUS RX450H. THE CONTACT STATED THAT THE PASSENGER DOOR WOULD NOT LOCK MANUALLY OR WITH THE VEHICLE REMOTE. THE DOORS WOULD ALSO NOT LOCK WHEN THE VEHICLE WAS IN DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Incident date: Jun 20, 2019
TL* THE CONTACT OWNS A 2015 LEXUS RX450H. THE CONTACT STATED THAT THE PASSENGER DOOR WOULD NOT LOCK MANUALLY OR WITH THE VEHICLE REMOTE. THE DOORS WOULD ALSO NOT LOCK WHEN THE VEHICLE WAS IN DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Incident date: May 31, 2011
MY 2006 LEXUS IS 350 IS USING OIL AT AN ALARMING RATE. I BOUGHT THE CAR NEW IN 2006 AND IT GETS IT'S REGULAR OIL CHANGES, I HAVE TO ADD A QUART OF OIL AROUND AROUND 600 MILLES DRIVEN. IT CURRENTLY HAS 189,000 MILES, BUT THIS HAS BEEN GOING ON FOR SOME TIME. I LOOKED UP THE INFORMATION ON THE INTERNET AND IT SAID TO GO TO THIS WEBSITE AND REPORT IT.
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2006 LEXUS RX400 HYBRID. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, DRIVING ON AN INCLINE, OR MAKING TURNS, THE VEHICLE STALLED INTERMITTENTLY. IN ADDITION, THE CHECK ENGINE, HYBRID CHECK, AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY; HOWEVER, THE FAI... Read more
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2006 LEXUS RX400 HYBRID. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, DRIVING ON AN INCLINE, OR MAKING TURNS, THE VEHICLE STALLED INTERMITTENTLY. IN ADDITION, THE CHECK ENGINE, HYBRID CHECK, AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY; HOWEVER, THE FAI... Read more
Incident date: Jun 18, 2019
TIRE RECALL. CAR HAS BEEN AT THE DEALER FOR FOUR WEEKS NOW. TIRES ARE BACK ORDERED,. THEY CANNOT TELL ME WHEN THEY WILL BE AVAILABLE. I AM ISSUED A LOANER TO DRIVE, BUT IT IS VERY FRUSTRATING NOT TO KNOW WHEN THE REPAIR WILL BE DONE. IT SEEMS THEY SHOULD HAVE A SUPPLY OF THESE TIRES IF 6300 VEHICLES ARE AFFECTED.
Incident date: Jul 5, 2019
TL* THE CONTACT OWNS A 2011 LEXUS IS250. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAINED INJURIES, THE FRONT PASSENGER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A T... Read more
Crash
1 injured
Incident date: Jun 15, 2016
LEXUS RX350 HAD A SLIGHT GRINDING NOISE AT AROUND 43,000. IT WAS NOT VERY CLEAR INITIALLY ESPECIALLY WHEN THE AC WAS ON. NOW AT 76,000 MILES, THE NOISE IS VERY LOUD AND LEXUS SAID IT IS THE WATER PUMP SLOWLY GOING BAD. NOW THE CAR, AFTER 70,000 MILES IS OUT OF WARRANTY. I HAVE SEEN REPORTS ONLINE WITH COMMON BEARINGS FAILURE ON TOYOTA/LEXUS WATER PUMPS. I WOUNDER IF THIS IS A SYSTEMIC ISSUE GIVEN ... Read more
Incident date: Jul 7, 2019
WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH THE SUN ROOF SUDDENLY EXPLODED. THERE WERE NO OTHER VEHICLES ON THE ROAD AND NO DEBRIS. THE ROOF HAD NEVER BEEN STRUCK AND WE HAVE NEVER TRANSPORTED ANYTHING ON THE ROOF. THE TEMPERATURE WAS 65 DEGREES AND THE SUN JUST RISING SO NO SIGNIFICANT TEMPERATURE VARIATIONS. THE ROAD WAS SMOOTH.
Incident date: Jul 16, 2019
EPISODE 1: VEHICLE PURCHASED NEW IN JANUARY 2017. IN FEBRUARY 2017, WINDSHIELD CRACKED WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 70MPH. NO FOREIGN OBJECT WAS SEEN OR HEARD HITTING WINDSHIELD. CLOSEST VEHICLE WAS APPROXIMATELY 40-50 YARDS IN FRONT OF DAMAGED VEHICLE. EPISODE 2: SPRING 2019, WINDSHIELD CRACKED WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 50 MPH. SMALL OBJECT HEARD HITTING WIND... Read more
Incident date: Jul 11, 2019
TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURIES SUSTAINED BY EITHER DRIVERS. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. LEXU... Read more
Crash
Incident date: Jul 11, 2019
TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURIES SUSTAINED BY EITHER DRIVERS. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. LEXU... Read more
Crash
Incident date: Jul 2, 2019
MY DASH BOARD IS MELTING AND FALLING APART!!! MY FINGERS & HAND STICK TO THE DASHBOARD AND EVERYTHING THAT IS UP THERE GETS STUCK TO IT!!!! I CAN TOUCH IT AND LEAVE A MARK OR PUSH IN IT & IT WILL LEAVE AN IMPRINT!!! SOMETHING IS SO WRONG WITH THIS DASHBOARD, IT'S TOTALLY DEFECTIVE AND HAS CAUSED MY IMPORTANT LEGAL DOCUMENTS TO STICK TO IT AND EVEN GET RIPPED WHEN I TRY TO TAKE THEM OFF THE MELTING... Read more
Incident date: Jun 25, 2019
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE ... Read more
Crash
Fire
2 injured
Incident date: Jun 25, 2019
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE ... Read more
Crash
Fire
2 injured
Incident date: Jun 25, 2019
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE ... Read more
Crash
Fire
2 injured
Incident date: Jun 11, 2019
I AM EXPERIENCING AN ANTI LOCK BRAKES ACTUATOR FAILURE. UPON STARTING THE VEHICLE IT GIVES THE WARNING "STOP THE VEHICLE AND CONTACT A DEALER". THE EXTENDED WARRANTY IS LIMITED BY MILEAGE AND YEARS. BEING A KEY SAFETY COMPONENT IN VEHICLE OPERATION, I AM REQUESTING THIS ISSUE BE CONVERTED INTO A RECALL.
Incident date: Jun 11, 2019
I AM EXPERIENCING AN ANTI LOCK BRAKES ACTUATOR FAILURE. UPON STARTING THE VEHICLE IT GIVES THE WARNING "STOP THE VEHICLE AND CONTACT A DEALER". THE EXTENDED WARRANTY IS LIMITED BY MILEAGE AND YEARS. BEING A KEY SAFETY COMPONENT IN VEHICLE OPERATION, I AM REQUESTING THIS ISSUE BE CONVERTED INTO A RECALL.
Incident date: Jul 9, 2019
TL* THE CONTACT OWNS A 1998 LEXUS GS300 EQUIPPED WITH DEXTERO TOURING DTR1 TIRES, SIZE: 21560R16 95H (NA). THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TWO FRONT TIRE SIDEWALLS WERE CRACKED FROM THE INSIDE. THE CONTACT PURCHASED THE TIRES AT WALMART. THE CONTACT REPLACED THE TIRES AT HIS OWN EXPENSE. T... Read more
Incident date: Mar 6, 2019
DOOR INTERIOR QUARTER PANEL MELTS WHEN IT GETS HOT IN THE DAY TIME.
Incident date: Feb 1, 2008
PNEUMATIC CYLINDERS DESIGNED TO HOLD TRUNK OPEN FAILED CAUSING TRUNK TO CLOSE WHEN IN USE ENDANGERING PERSON USING TRUNK
Incident date: Jul 1, 2019
WHEN PUTTING THE VEHICLE IN REVERSE THE SIDEVIEW MIRRORS AUTOMATICALLY TURN IN AND DOWN PER LEXUS DEFAULT. PROBLEM IS YOU CANNOT OVERRIDE THE DEFAULT TO ADJUST THEM FOR A CLEAR VIEW TO THE REAR, WHICH MEANS EVERY TIME YOU BACK-UP YOU HAVE TO ADJUST THEM. THAT CREATES 2 SAFETY ISSUES: FIRST BEING SOMETIME I AM IN THE MIDDLE OF THE STREET TRYING TO ADJUST THE MIRROR TO I CAN BACK-UP, SECOND IF I D... Read more
Incident date: Jul 1, 2019
WHEN PUTTING THE VEHICLE IN REVERSE THE SIDEVIEW MIRRORS AUTOMATICALLY TURN IN AND DOWN PER LEXUS DEFAULT. PROBLEM IS YOU CANNOT OVERRIDE THE DEFAULT TO ADJUST THEM FOR A CLEAR VIEW TO THE REAR, WHICH MEANS EVERY TIME YOU BACK-UP YOU HAVE TO ADJUST THEM. THAT CREATES 2 SAFETY ISSUES: FIRST BEING SOMETIME I AM IN THE MIDDLE OF THE STREET TRYING TO ADJUST THE MIRROR TO I CAN BACK-UP, SECOND IF I D... Read more
Incident date: Oct 29, 2018
THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY ... Read more
Crash
Incident date: Oct 29, 2018
THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY ... Read more
Crash
Incident date: Oct 29, 2018
THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY ... Read more
Crash
Incident date: Jul 5, 2019
TL* THE CONTACT OWNS A 2007 LEXUS ES350 EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 215/557R17 (NA). FOUR TIRES WERE PURCHASED NEW AND INSTALLED ON JUNE20,2016. WHILE DRIVING 70 MPH, THE TIRES BEGAN TO VIBRATE. THE DRIVER COULD BARELY STEER AND MAINTAIN CONTROL OF THE VEHICLE. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IN... Read more
Incident date: Feb 1, 2018
INSIDE DOOR ELBOW REST IS VERY STICKY IN HOT DAYS AND GET DIRTY VERY EASY. I WILL BE WAITING FOR A RESPONSE. THANK YOU
Incident date: Jul 8, 2019
TL* THE CONTACT OWNS A 2003 LEXUS GS300. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN UNUSUAL REVVING NOISE. IN ADDITION, THREE UNKNOWN WARNING INDICATORS ILLUMINATED AND DID NOT TURN OFF. ALSO, WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE PEDAL STIFFENED, WHICH MADE IT DIFFICULT TO MAKE A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED... Read more
Incident date: Jul 8, 2019
TL* THE CONTACT OWNS A 2003 LEXUS GS300. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN UNUSUAL REVVING NOISE. IN ADDITION, THREE UNKNOWN WARNING INDICATORS ILLUMINATED AND DID NOT TURN OFF. ALSO, WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE PEDAL STIFFENED, WHICH MADE IT DIFFICULT TO MAKE A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED... Read more
Incident date: Jul 8, 2019
TL* THE CONTACT OWNS A 2003 LEXUS GS300. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN UNUSUAL REVVING NOISE. IN ADDITION, THREE UNKNOWN WARNING INDICATORS ILLUMINATED AND DID NOT TURN OFF. ALSO, WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE PEDAL STIFFENED, WHICH MADE IT DIFFICULT TO MAKE A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED... Read more
Incident date: Apr 13, 2019
DASHBOARD IS MELTING AND STICKY. CAUSING A RIDICULOUS GLARE FROM SUNLIGHT AND HEADLIGHTS. CONTACTED LEXUS DEALERSHIP; THEY STATED THERE IS A RECALL FOR THIS BUT THEY COULDN'T HELP ME I WOULD NEED TO CALL LEXUS THEMSELVES. CALLED LEXUS PROVIDED MY VIN AND OTHER INFORMATION. THEY TOLD ME MY VIN WAS NOT PART OF THE RECALL AND I WOULD BE RESPONSIBLE FOR ALL REPAIRS MYSELF.
Incident date: Jul 5, 2019
MY VEHICLE IS DISPLAYING A HYBRID SYSTEM CHECK MESSAGE, AND THE HYBRID SYSTEM MALFUNCTIONS. THIS IS CAUSING THE VEHICLE TO STALL IN DRIVE WHILE THE VEHICLE IS IN MOTION. THE VEHICLE LOSES ALL CAPABILITIES TO PROPERLY FUNCTION. I WAS ON A CITY STREET WHEN THIS HAPPENED, AND HAD TO COAST THE VEHICLE DOWNHILL IN TRAFFIC TO PULL OVER. MY ENGINE CHECK LIGHT ALSO ILLUMINATED. THIS VEHICLE HAS NOT BEEN D... Read more
Incident date: Jul 5, 2019
MY VEHICLE IS DISPLAYING A HYBRID SYSTEM CHECK MESSAGE, AND THE HYBRID SYSTEM MALFUNCTIONS. THIS IS CAUSING THE VEHICLE TO STALL IN DRIVE WHILE THE VEHICLE IS IN MOTION. THE VEHICLE LOSES ALL CAPABILITIES TO PROPERLY FUNCTION. I WAS ON A CITY STREET WHEN THIS HAPPENED, AND HAD TO COAST THE VEHICLE DOWNHILL IN TRAFFIC TO PULL OVER. MY ENGINE CHECK LIGHT ALSO ILLUMINATED. THIS VEHICLE HAS NOT BEEN D... Read more
Incident date: Jul 5, 2019
MY VEHICLE IS DISPLAYING A HYBRID SYSTEM CHECK MESSAGE, AND THE HYBRID SYSTEM MALFUNCTIONS. THIS IS CAUSING THE VEHICLE TO STALL IN DRIVE WHILE THE VEHICLE IS IN MOTION. THE VEHICLE LOSES ALL CAPABILITIES TO PROPERLY FUNCTION. I WAS ON A CITY STREET WHEN THIS HAPPENED, AND HAD TO COAST THE VEHICLE DOWNHILL IN TRAFFIC TO PULL OVER. MY ENGINE CHECK LIGHT ALSO ILLUMINATED. THIS VEHICLE HAS NOT BEEN D... Read more
Incident date: Jul 5, 2019
VENTILATED SEATS WHEN SELECT TO BE COLD THE BOTTOM PART ON BOTH IS COLD BUT THE BACK PART BECOME REALLY HOT ON BOTH SEAT WITH NO REASON
Incident date: Jan 19, 2018
PURCHASED CAR A YEAR AGO NOTICED THAT WHEN IT GETS REALLY HOT THE DASH BOARD AND THE DOOR PANELS COMES OFF IF SCRAPED WITH FINGER NAILS AND THE DASH IS VERY STICKY.
Incident date: Jun 28, 2019
CAR HAS LESS THAN 5K MILES. ON 5 INSTANCES, I OPENED THE POWER LIFTGATE BY DEPRESSING THE BUTTON ON THE LIFTGATE. AS I LOADED/UNLOADED ITEMS FROM THE CAR, THE LIFTGATE CLOSED DOWN ON ME WITH NO BEEPING OR SENSING THAT BODIES WERE PRESENT. ONE INSTANCE HAPPENED WHERE THE LIFTGATE PRESSED ON THE BACK OF MY DAUGHTER'S HEAD PUSHING HER DOWN TO THE BASE OF THE CARGO AREA. ALL 5 INSTANCES OCCURRED ON FL... Read more
Incident date: Jun 11, 2019
ON JUNE 11, 2019 I WAS DRIVING ON REGULAR SPEED LIMIT OF ROAD 55MPH AND SUDDENLY DEER AND FOX CAME, SO I TRY TO AVOID THEM AND HIT THE BRAKE AND ABS BRAKE DIDN'T WORK HIT THE FOX AND CAR STABILITY CONTROL DIDN'T WORK AND CAR FLIP 5TIMES AND HIT THE DEER AS WELL, BUT NONE OF MY CAR AIRBAGS DEPLOYED AFTER FLIPPING AND HITTING.
Crash
1 injured
Incident date: Jun 11, 2019
ON JUNE 11, 2019 I WAS DRIVING ON REGULAR SPEED LIMIT OF ROAD 55MPH AND SUDDENLY DEER AND FOX CAME, SO I TRY TO AVOID THEM AND HIT THE BRAKE AND ABS BRAKE DIDN'T WORK HIT THE FOX AND CAR STABILITY CONTROL DIDN'T WORK AND CAR FLIP 5TIMES AND HIT THE DEER AS WELL, BUT NONE OF MY CAR AIRBAGS DEPLOYED AFTER FLIPPING AND HITTING.
Crash
1 injured
Incident date: Jun 11, 2019
ON JUNE 11, 2019 I WAS DRIVING ON REGULAR SPEED LIMIT OF ROAD 55MPH AND SUDDENLY DEER AND FOX CAME, SO I TRY TO AVOID THEM AND HIT THE BRAKE AND ABS BRAKE DIDN'T WORK HIT THE FOX AND CAR STABILITY CONTROL DIDN'T WORK AND CAR FLIP 5TIMES AND HIT THE DEER AS WELL, BUT NONE OF MY CAR AIRBAGS DEPLOYED AFTER FLIPPING AND HITTING.
Crash
1 injured
Incident date: Jun 30, 2019
WHEN I TRY TO START AT THE BEGINNING OF THE DAY, I STEP ON AND BREAK AND PRESS THE IGNITION BUTTON, THE CAR WON'T START AND WOULD GIVE ME A LOW BREAK POWER LIGHT MESSAGE. IT WILL EVENTUALLY START AFTER ABOUT 5 OR 6 TRIES. I ONLY HAD THE CAR SINCE NOVEMBER 2018 AND IT ALREADY HAPPENED TO ME LIKE 8 TIMES.
Incident date: Jun 1, 2019
SURFACE OF DASHBOARD PLASTIC MATERIAL MELTED IN FRONT OF THE DRIVER SEAT AND BECAME SHINY, CAUSING GLARE WHICH IS BLINDING THE DRIVER WHEN DRIVING IN FULL SUNLIGHT. THIS HAPPENED OVER THE COURSE OF LAST YEAR, IN SPITE OF THE CAR BEING KEPT IN THE GARAGE AND NOT EXPOSED TO EXCESSIVE TEMPERATURES. THE DEALER WILL NOT REPLACE THE DASHBOARD. I LEARNED THAT TWO LAWSUITS WERE FILED AGAINST TOYOTA/LEXUS ... Read more
Incident date: Jun 26, 2019
WHILE DRIVING ON A CITY STREET, THE CABLE HOLDING THE SPARE TIRE (SPARE TIRE CARRIER PART #51900-0E012) UNDER THE CAR, BROKE AND SPARE TIRE AND ACCESSORIES FOR IT FELL INTO STREET INTO TRAFFIC CREATING A HAZZARD