Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Oct 20, 2020
2012 LEXUS CT200H HAS THE SAME BRAKE BOOSTER, ASSEMBLY ISSUE ALL 3RD GENERATION TOYOTA PRIUS'S HAVE. THE ABS/BRAKE SYSTEM LIGHTS ALL COME IN, AND BRAKE FUNCTIONALITY IS LIMITED. ATTACHED IS A SCAN OF THE ISSUE, I HAVE SINCE CALLED LEXUS AND NOTIFIED THEM OF THE ISSUE.
Incident date: Nov 11, 2019
THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROB... Read more
1 injured
Incident date: Nov 11, 2019
THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROB... Read more
1 injured
Incident date: Oct 19, 2020
WAS ON FREEWAY, HEARD A LOUD POP , LOOKED AROUND AND EVERYTHING LOOKED OK, SAW SOMETHING FLY OFF VEHICLE IN REARVIEW MIRROR. NOW THERE IS A SOUND OF WIND RUSHING, CHECK WINDOWS ALL CLOSED, DECIDED TO PULL OF FREEWAY TO SEE IF THERE WAS DAMAGED TO VEHICLE . STOPPED GOT OUT DID NOT NOTICE ANYTHING UP TILL WE LOOKED AT THE ROOF AN SAW A HOLE. LOOKED LIKE IT BLOW OUT NOT IN , DID NOT NOTICE IN THE CAR... Read more
Incident date: Jun 12, 2019
HVAC SERVO MOTOR MALFUNCTION. FRONT PASSENGER SIDE AC BLOWING OUTSIDE TEMP. IT DOES NOT BLOW COLD AIR. CODE B1455 PRESENT. IT HAPPENED APPROXIMATELY AT 25000 MILES.
Incident date: Oct 16, 2020
FROM UNDERNEATH THE CAR BARKS EVERY TIME BREAK PEDAL IS PRESSED AT ANY SPEED. CONSTANT BEEPING INSIDE MY CAR, COULDN'T FIGURE WHAT IT WAS OR WHERE IT WAS COMING FROM. BAD BRAKE BOOSTER AND "ACTUATOR". SAFETY!!!
Incident date: Oct 10, 2020
FRONT PASSENGER SIDE SEAT SQUEAKING WHEN BEING ELECTRONICALLY TILTED BACK WITH THE BUTTON ON THE RIGHT SIDE.
Incident date: Oct 9, 2020
OIL COOLLER LINE EXPLODED,ENGINE LOST HALF OF OIL,REPAIR COST OVER $400.
Incident date: Oct 15, 2020
MY DASHBOARD IS SO SHINNY I HAVE TO GET OFF THE INTERSTATE IF THE SUN IS FACING ME. MY LOCAL ATLANTA DEALERSHIP INFORMED ME ABOUT MY PASSENGER SIDE AIR BAD RECALL ......BUT DID NOT INFORM ME ABOUT THE DASH RECALL. I FELT BETRAYED AND CALLED LEXUS CORPORATE WITH NO RESULTS. WHY IS NOT A SYSTEM ON PLACER TO NOTIFY OWNERS WHEN A RECALL IS ISSUED BY CORPORATE INSTEAD OF THE LOCAL DEALERSHIP? MY LOCAL ... Read more
Incident date: Sep 25, 2020
OUR 2011 LEXUS RX 350 OIL COOLER LINE FAILED CAUSING ENGINE DAMAGE. A FAMILY MEMBER WAS DRIVING AND THE LOSS OF MOTOR OIL COULD HAVE LOCKED THE ENGINE AND CAUSED AN ACCIDENT. LEXUS IS WILLING TO PAY FOR THE PART, BUT NOT REPAIR THE DAMAGE CAUSED BY THE FAILED OIL COOLER LINE.
Incident date: Sep 8, 2020
WHEN DRIVING, SLOWING TO MAKE A TURN, PUTTING FOOT BACK ON GAS....FEELS EITHER LIKE GEAR SLIPPING OR FUEL INJECTION SLIP. MAKES QUICK CATCH AND JUMPS. ALSO, WHEN COMING TO STOP, FEELS LIKE STALLING. VERY SCARY.
Incident date: Sep 8, 2020
WHEN DRIVING, SLOWING TO MAKE A TURN, PUTTING FOOT BACK ON GAS....FEELS EITHER LIKE GEAR SLIPPING OR FUEL INJECTION SLIP. MAKES QUICK CATCH AND JUMPS. ALSO, WHEN COMING TO STOP, FEELS LIKE STALLING. VERY SCARY.
Incident date: Sep 8, 2020
WHEN DRIVING, SLOWING TO MAKE A TURN, PUTTING FOOT BACK ON GAS....FEELS EITHER LIKE GEAR SLIPPING OR FUEL INJECTION SLIP. MAKES QUICK CATCH AND JUMPS. ALSO, WHEN COMING TO STOP, FEELS LIKE STALLING. VERY SCARY.
Incident date: Oct 10, 2020
MY CAR WAS LEAKING GAS AND HAS FUEL VAPOR SMELLS INSIDE THE CABIN. STRONG SMELL OF GAS AND WHEN I STARTED MY CAR GAS WOULD LEAK ALOT. THE RECALL NUMBER WAS (11V029000) AND I WAS TOLD I WASN'T ELIGIBLE FOR THIS. I HAD TO BRING MY CAR TO A LOCAL SHOP TO GET THIS CHECKED OUT AND THEY CHARGED ME $300 LABOR AND $300 FOR THE PART. I AM REALLY FRUSTRATED ABOUT THIS SITUATION. PLEASE HELP
Incident date: Oct 13, 2020
IT ISN'T BAD ENOUGH THAT TOYOTA CORP SOLD ME A DASHBOARD ON MY 2007 LEXUS ES350 THAT MELTS IN THE SUNLIGHT, BUT AS IT MELTS IT LEAVES A DANGEROUS SHINY RESIDUE THAT IMPAIRS MY ABILITY TO DRIVE SAFELY, ESPECIALLY AT NIGHT. THIS NEEDS TO BE RECALLED.
Incident date: Sep 3, 2020
I TOOK THE CAR TO METRO EXPRESS CAR WASH IN DENVER. AS THE CAR PROGRESSED ALONG THE TRACKS, THE TALL BRUSH APPROACHED THE CAR AND THE COLLISION AVOIDANCE SYSTEM GOT ACTIVATED, THE CAR GOT PUSHED OFF-TRACK AND BRUSHED AGAINST ALL KINDS OF TUBES, PIPES AND SCRATCHED AND DENTED THE ENTIRE RIGHT (PASSENGER) SIDE. THE COST TO REPAIR THIS DAMAGE AT THE LEXUS CERTIFIED BODY SHOP (REQUIRED BY MY LEASE AGR... Read more
Incident date: Mar 19, 2020
LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE I ADDED YOU CAN SEE HOW MY DASHBOARD IS SHINY BECAUSE ITS MELTING AND STICKY TOO
Incident date: Mar 19, 2020
LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE I ADDED YOU CAN SEE HOW MY DASHBOARD IS SHINY BECAUSE ITS MELTING AND STICKY TOO
Incident date: Oct 9, 2020
FUEL ECONOMY BECAME VERY POOR. FOLLOWING DAY HAD A CHECK ENGINE LIGHT FOR CAR RUNNING LEAN. WENT TO FILL UP CAR AT GAS STATION, AND AFTER IT WAS FILLED IT WOULD NOT START AND JUST CRANK. AFTER 5 ATTEMPTS AND THROTTLING THE GAS PEDAL THE CAR BEGAN TO SPUTTER AND FINALLY STARTED. CAR WAS THEN PARKED AFTER MOVING TO A SAFE LOCATION.
Incident date: Sep 25, 2020
PASSENGER SEAT FRAME HAD TO BE REPLACED AT MY COST BECAUSE IT WAS SENDING A FAULTY SIGNAL TO AIR BAG AND THE ONLY WAY THE DEALER COULD ERASE THE AIR BAG CODE WAS TO REPLACE THE SEAT FRAME AT A COST OF $1500 ALSO WITH THE SEATS, THE DRIVER SEAT SLIDES BACK AND FORTH WHEN APPLYING THE BRAKES APPROXIMATELY 1 INCH MAKING FOR AN UNSAFE PROCEDURE WHEN APPLYING BRAKES. IT STARTLES THE DRIVER AND CAUS... Read more
Incident date: Sep 29, 2020
STEERING WHEEL IN 79,000 MILES NO ACCIDENTS VEHICLE MAKES KNOCKING NOISES AS IT JUMPS UP AND DOWN (BUMPY) OR VIBRATES WHEN DRIVING OVER UNEVEN ROADS (GRAVEL). YOU CAN FEEL IT IN YOUR HANDS. ALSO IT RATTLES AND MAKES NOISES WHEN TURNING. IT FEELS LIKE THERE IS NO LUBRICATION. THE DRIVE FEELS NOT ONLY UNSTABLE BUT ALSO IS VERY DISTRACTIVE WHILE DRIVING. TOOK CAR TO LEXUS AND WAS TOLD IT IS STEERING... Read more
Incident date: Feb 18, 2020
I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. ... Read more
Crash
1 injured
Incident date: Feb 18, 2020
I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. ... Read more
Crash
1 injured
Incident date: Feb 18, 2020
I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. ... Read more
Crash
1 injured
Incident date: Oct 7, 2020
CAR SHUTS OFF WHILE DRIVING
Incident date: Apr 1, 2020
I RECEIVED A LETTER TO TAKE THE VEHICLE TO NEAREST DEALER FOR AIR BAG RECALL REPLACEMENT PROCESS, AND I CALLED AND INITIATED ONLINE CHATTING W/ THE LEXUS AIR BAG RECALL SUPPORT TEAM NUMEROUS TIMES BUT FAILED TO GET A RESPONSE FROM THEM. ONLINE CHAT REPRESENTATIVE STATED THEY CAN'T HELP WITH SCHEDULING, AND REPRESENTATIVES OVER THE PHONE, MORE THAN 6 TIMES OF ATTEMPT, EITHER HUNG UP DURING THE CAL... Read more
Incident date: Oct 7, 2020
ON OCTOBER 7 AT APPROXIMATELY 5 AM I WAS DRIVING ON INTERSTATE 285 EASTBOUND IN ATLANTA GEORGIA. I WAS DRIVING MY 2016 LEXUS ES 350. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 75 MILES AN HOUR. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF HAD SHATTERED INTO 1 MILLION PIECES
Incident date: Oct 2, 2020
DAUGHTER WAS DRIVING, CONDITIONS WERE DRY, SUNNY FALL WEATHER. AVG SPEED 45 MPH, LIGHT TURNED YELLOW, VEHICLE IN FRONT STARTED TO SLOW DOWN, DAUGHTER APPLIED BRAKES, PEDAL WENT TO FLOOR, NO SLOWING DOWN, REPEATEDLY PUSHED BRAKE AND APPLIED FULL FORCE, CAR DID NOT SLOW DOWN, HIT OTHER VEHICLE, TOTALING THE LEXUS. AIRBAGS DID NOT DEPLOY UNTIL AFTER MY DAUGHTER HIT THE STEERING WHEEL. WITNESS REPORTE... Read more
Crash
1 injured
Incident date: Oct 4, 2020
WINDSHIELD WIPERS GET STUCK IN THE UP POSITION AND DO NOT WORK. MALFUNCTIONING WIPERS, NO ERROR CODE WITH NO FIX. VERY DANGEROUS UNDER EXTREME WEATHER CONDTIONS WHERE WIPERS ARE NEEDED. NOT WHAT IS EXPECTED FROM A TOYOTA PRODUCT. I DEMAND THIS BE FIXED AS I'VE HAD MUCH OLDER CARS WITH NO ISSUES OF WIPERS MALFUNCTION. I COULD CRASH, DIE OR INJURY SOMEONE BECAUSE OF THIS FAILURE. THE CAR HAS ONLY 41... Read more
Incident date: Sep 28, 2020
MY WIFE WAS DRIVING DOWN I-75 ON A VERY RAINY DOWNPOUR. SHE TURNED ON THE WIPERS AND THE PASSENGER SIDE WIPERS DID NOT WORK. SHE ARRIVED HOME AND TOOK THE CAR THE NEXT DAY TO A LEXUS DEALERSHIP. THE BOLTS WERE LOOSE. THERE SHOULD BE A FAIL SAFE TO PREVENT THIS FROM HAPPENING. OF ALL THE CARS WE HAVE OWNED..........THIS HAS NEVER HAPPENED BEFORE.(INCLUDING A 2007 LEXUS WE ALSO DRIVE).
Incident date: Jan 1, 2019
THE DASHBOARD & SIDEBOARD PANELS ARE MELTING AND IS STICKY. IT'S DANGEROUS TO DRIVE AND SHOULD BE A SAFETY RECALL AS WHEN THE SUN SHINES THE REFLECTION IS BLINDING AND I CAN NOT SEE IN FRONT OF ME. I WOULD CONSIDER THIS A SAFETY ISSUE AND IT SHOULD BE A RECALL.
Incident date: Oct 2, 2020
"CHECK VSC" SYSTEM WITH ACCOMPANYING CONTINUOUS BEEP NOISE, BRAKES BECOME HARD TO PUSH/ACTIVATE. THIS STARTED A FEW WEEKS AGO, AND WOULD HAPPEN INTERMITTENTLY, AND PROGRESSIVELY LONGER IN THE DYSFUNCTIONAL BRAKES PHASE. I HAD AN EMPLOYEE AT AUTO ZONE CLEAR THE CODE 2 DAYS AGO, BUT THE PROBLEM STARTED AGAIN, INTERMITTENTLY UPON VEHICLE START, BUT WOULD GO AWAY SHORTLY, WITH NORMALLY RESPONSIVE BR... Read more
Incident date: Oct 2, 2020
"CHECK VSC" SYSTEM WITH ACCOMPANYING CONTINUOUS BEEP NOISE, BRAKES BECOME HARD TO PUSH/ACTIVATE. THIS STARTED A FEW WEEKS AGO, AND WOULD HAPPEN INTERMITTENTLY, AND PROGRESSIVELY LONGER IN THE DYSFUNCTIONAL BRAKES PHASE. I HAD AN EMPLOYEE AT AUTO ZONE CLEAR THE CODE 2 DAYS AGO, BUT THE PROBLEM STARTED AGAIN, INTERMITTENTLY UPON VEHICLE START, BUT WOULD GO AWAY SHORTLY, WITH NORMALLY RESPONSIVE BR... Read more
Incident date: Oct 2, 2020
"CHECK VSC" SYSTEM WITH ACCOMPANYING CONTINUOUS BEEP NOISE, BRAKES BECOME HARD TO PUSH/ACTIVATE. THIS STARTED A FEW WEEKS AGO, AND WOULD HAPPEN INTERMITTENTLY, AND PROGRESSIVELY LONGER IN THE DYSFUNCTIONAL BRAKES PHASE. I HAD AN EMPLOYEE AT AUTO ZONE CLEAR THE CODE 2 DAYS AGO, BUT THE PROBLEM STARTED AGAIN, INTERMITTENTLY UPON VEHICLE START, BUT WOULD GO AWAY SHORTLY, WITH NORMALLY RESPONSIVE BR... Read more
Incident date: Sep 25, 2020
WHEN ACCELERATING FROM A COMPLETE STOP (A RED LIGHT OR STOP SIGN). THE 2019 LEXUS NX300 SOMETIMES STRUGGLES, AND VERY SLOWLY, ACCELERATE UNIT IT REACHES ABOUT 20 MPH. FEELS LIKE BEING OUT OF GAS. AFTER ABOUT 5-10 SECONDS, EVERYTHING SEEMS TO BE NORMAL. THIS HAS HAPPENED ABOUT 5-6 TIMES IN THE PAST YEAR. IT CERTAINLY ISN'T NORMAL BUT SINCE IT CANNOT BE REPRODUCED ON DEMAND, THE DEALER WAS UNABLE TO... Read more
Incident date: Jul 21, 2020
THE DASH BOARD AND DOOR PANELS STICKY AND CRACKING
Incident date: Oct 1, 2020
BOUGHT A CAR FOR 4,000 PRIVATE PARTY. GUY CLAIMED THE CAR HAD 107,000 ON THE ODOMETER AND THAT HIM AND HIS UNCLE WORKED ON THE CAR AND IT HAD NO PROBLEMS. DROVE THE CAR HOME ENGINE STARTED SMOKING IN MOTION AND CAR HAS MAJOR LEAKS. DID A CARFAX REPORT AND THE CAR HAS 195,000+ MILES. SELLER ALSO CLAIMED HE HAD THE CAR FOR MULTIPLE YEARS AND IN REALITY HAD IT FOR 4 DAYS. UPON PURCHASE HE DID A TITLE... Read more
Incident date: Oct 1, 2020
BOUGHT A CAR FOR 4,000 PRIVATE PARTY. GUY CLAIMED THE CAR HAD 107,000 ON THE ODOMETER AND THAT HIM AND HIS UNCLE WORKED ON THE CAR AND IT HAD NO PROBLEMS. DROVE THE CAR HOME ENGINE STARTED SMOKING IN MOTION AND CAR HAS MAJOR LEAKS. DID A CARFAX REPORT AND THE CAR HAS 195,000+ MILES. SELLER ALSO CLAIMED HE HAD THE CAR FOR MULTIPLE YEARS AND IN REALITY HAD IT FOR 4 DAYS. UPON PURCHASE HE DID A TITLE... Read more
Incident date: Oct 1, 2020
THE PCS (PRE COLLISION SYSTEM) WARNING ICON FLASHED IN THE DISPLAY INDICATING THAT THE PCS WAS TEMPORARILY UNAVAILABLE. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. PULLED OVER TO LOOK IN THE OWNERS MANUAL ONLY TO FIND THAT THE MANUAL TOLD ME TO STOP. WE PROCEEDED TO RETURN HOME WITHOUT EXPERIENCING ANY ADVERSE HANDLING. I REALLY DON'T FEEL SAFE DRIVING THE CAR NOT KNOWING IF THE PCS SYSTEM WILL FAI... Read more
Incident date: Oct 1, 2020
THE PCS (PRE COLLISION SYSTEM) WARNING ICON FLASHED IN THE DISPLAY INDICATING THAT THE PCS WAS TEMPORARILY UNAVAILABLE. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. PULLED OVER TO LOOK IN THE OWNERS MANUAL ONLY TO FIND THAT THE MANUAL TOLD ME TO STOP. WE PROCEEDED TO RETURN HOME WITHOUT EXPERIENCING ANY ADVERSE HANDLING. I REALLY DON'T FEEL SAFE DRIVING THE CAR NOT KNOWING IF THE PCS SYSTEM WILL FAI... Read more
Incident date: Sep 21, 2020
BEFORE THE AIRBAGE RECALL THE AIRBAGE LIGHT DID NOT CAME ON, NOW SINCE THE AIRBAGE RECALL WAS DONE ON 7/24/20 AT VALLEY LEXUS MODESTO CA. NOW THE AITBAGE LIGHT CAME ON AND I CALL THE VALLEY LEXUS THEY TOLD ME THE AIRBAGE LIGHT IS NOT PART OFF THE AIRBAGE RECALL, AND THEY TOLD ME I HAVE PAID FOR DINO, BUT I DID NOT CAUSE THE LIGHT TO CAME ON. SINCE VALLEY LEXUS DOES NOT WANT TO FIX IT CAN [XXX] IN... Read more
Incident date: Sep 21, 2020
ALMOST 2 MONTHS STARTED TO EXPERIENCE WET DRIVERS FLOOR. I DRIED THE WATER PUDDLE UP. IN TWO DAYS PUDDLE BACK ALONE WITH THE DRIVERS SIDE BACK FLOORS WET. I DRIED THE WATER UP AGAIN. I TOOK MY VEHICLE TO LEXUS DEALERSHIP. TECHNICIAN UNCLOGGED THE SUNROOM HOSE DRAIN AT A COST $155.15 THE NXT COUPLE OF DAYS THE PUDDLES ARE BACK. SERVICE CONSULTED STATED THEY HOPE THE PROBLEM IS FIXED. IN 2014 LEXUS ... Read more
Incident date: Sep 19, 2020
BROKEN ENGINE VALVE SPRING. ONLY ONE SO FAR THAT CAUSE THE PROBLEM. VEHICLE IN MOTION ON CITY STREET.
Incident date: Sep 16, 2020
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO REVERSE, THE ABS ACTUATOR FAILURE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO LEXUS CARLSBAD (5444 PASEO DEL NORTE, CARLSBAD, CA 92008) WHERE THEY DETERMINED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: May 20, 2020
DICSCOVERED DURING MINOR REPAIR,FRAME OF VEHICLE IS COMPLETELY DETERIORATED DUE TO RUST T.FRAME PERFORATED IN NUMEROUS PLACES. RATED UNFIT TO DRIVE ,LEXUS DENIES ANY RESPONSIBILITY. VEHICLE IS IN NEED OF COMPLETE FRAME REPLACEMENT . VEHICLE AVAILABLE FOR INSPECTION. RUST APPEARS AT BOX FRAME AND WELDS THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO T... Read more