Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Dec 21, 2020
I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM
Incident date: Dec 21, 2020
I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM
Incident date: Dec 21, 2020
I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM
Incident date: Dec 21, 2020
TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE TO THE SUN ROOF, THERE WAS A LOUD EXPLOSION COMING FROM THE VEHICLE. THE CONTACT BECAME AWARE THAT THE SUN ROOF GLASS HAD SHATTERED. THE CONTACT CONTACTED CHATHAM PARKWAY LEXUS (1120 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 330-6051) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MA... Read more
Incident date: Nov 14, 2020
BRAKE ACTUATOR FAILURE HAS BEEN ADDED TO A BULLETIN FOR EXTENDED WARRANTY AND NOT A RECALL. THIS IS A COSTLY MALFUNCTION THAT TOYOTA IS AWARE OF AND THEY SHOULD TAKE CARE OF ALL VEHICLES AS NOT TO COMPROMISE BRAKING AND ACCIDENT AVOIDANCE.
Crash
1 injured
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HA... Read more
Incident date: Dec 6, 2020
MY VEHICLE WAS IN AN ACCIDENT ON THE FREEWAY WHEN MY STEERING WHEEL STARTED TO WIGGLE- WITHIN 3 SECONDS MY STEERING WHEEL VIOLENTLY STEERING LEFT TO RIGHT UNCONTROLLABLY THAT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL ON THE FREEWAY CAUSING A TOTAL LOSS COLLISION. MY VEHICLE HAS BEEN SERVICED PRIOR TO THE ACCIDENT AT LEXUS OF BEVERLY HILLS AT JIM FAULK- DID A FULL SERVICE INSPECTION, TIRE ROTAT... Read more
Crash
1 injured
Incident date: Dec 6, 2020
MY VEHICLE WAS IN AN ACCIDENT ON THE FREEWAY WHEN MY STEERING WHEEL STARTED TO WIGGLE- WITHIN 3 SECONDS MY STEERING WHEEL VIOLENTLY STEERING LEFT TO RIGHT UNCONTROLLABLY THAT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL ON THE FREEWAY CAUSING A TOTAL LOSS COLLISION. MY VEHICLE HAS BEEN SERVICED PRIOR TO THE ACCIDENT AT LEXUS OF BEVERLY HILLS AT JIM FAULK- DID A FULL SERVICE INSPECTION, TIRE ROTAT... Read more
Crash
1 injured
Incident date: Dec 6, 2020
MY VEHICLE WAS IN AN ACCIDENT ON THE FREEWAY WHEN MY STEERING WHEEL STARTED TO WIGGLE- WITHIN 3 SECONDS MY STEERING WHEEL VIOLENTLY STEERING LEFT TO RIGHT UNCONTROLLABLY THAT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL ON THE FREEWAY CAUSING A TOTAL LOSS COLLISION. MY VEHICLE HAS BEEN SERVICED PRIOR TO THE ACCIDENT AT LEXUS OF BEVERLY HILLS AT JIM FAULK- DID A FULL SERVICE INSPECTION, TIRE ROTAT... Read more
Crash
1 injured
Incident date: Dec 16, 2020
MANUFACTURER RECALL NUMBER20LB01, NHTSA RECALL NUMBER20V012 RECALL STATUS IS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL WAS ISSUED. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR THE SUBJECT VEHICLE IN A TIMELY MANNER.
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW-BEAM HEADLIGHTS TURNED OFF INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH THE HI-BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND WAS DIAGNOSED WITH NEEDING LOW-BEAM BULBS TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE REC... Read more
Incident date: Nov 30, 2019
LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.
Incident date: Nov 30, 2019
LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.
Incident date: Dec 13, 2020
I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.
Incident date: Dec 13, 2020
I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.
Incident date: Dec 9, 2020
A RAPID DISCHARGE OF BRAKE FLUID OCCURRED FROM THE ABS VALVE BODY ON THE MASTER CYLINDER. I DROVE THE VEHICLE THAT DAY AND PARKED IT IN THE DRIVEWAY. ABOUT AN HOUR LATER I WENT OUT TO MOVE IT AND WHEN I DID THERE WAS A LARGE PUDDLE WHERE IT WAS PARKED. I LOOKED UNDER THE VEHICLE AND FLUID WAS DRIPPING OFF THE FRAME RAIL ONTO THE GROUND. WHEN I OPENED THE HOOD I COULD SEE FLUID DRIPPING AT ABOU... Read more
Incident date: Oct 15, 2020
THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT 787 273-3000 SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.
Incident date: Aug 18, 2008
PROBLEM STARTED WHEN CAR WAS IN FOR REPAIR OF WHEEL ALIGNMENT WHEELS GOT STOLEN FROM DEALER COLLISION CENTER LEXUS NOT CAR GOES OUT OF ALIGNMENT WHILE DRIVING ON A ROUGH ROAD WEARING OUT TIRES COMPLIANTLY ABOUT 3 SET OF TIRES REPLACED
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2019 LEXUS NX 200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH PERFORMANCE LEXUS RIVER CENTER (633 WEST 3RD STREET, COVINGTON, KENTUCK... Read more
Incident date: Nov 11, 2020
TL* THE CONTACT OWNED A 2017 LEXUS RX450H. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FORWARD 120 FEET GOING BETWEEN 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY CAUSING THE CONTACT TO CRASH INTO A TREE, AS THE VEHICLE BOUNCED BACKWARDS AND CRASHED INTO THE CURB. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES BRUISING TO THE RIGHT SIDE OF HER BODY... Read more
Crash
1 injured
Incident date: Nov 6, 2020
2013 LEXUS CT200H WITH 132,000 MILES. MADE A LOUD METALLIC SOUND WHILE TRYING TO START. TOWED TO LEXUS. AGREED TO $650 FOR DIAGNOSTIC TEST. DIAGNOSED LOW COMPRESSION 'THE RINGS AND PISTONS WERE SHOT' AND NOT WORTH FIXING- OVER $8,000 TO REBUILD. TOLD ME THEY HAD NEVER SEEN THIS HAPPEN ON A CT200H BUT ADMITTED SERVICE BULLETIN FOR EXCESSIVE OIL CONSUMPTION. SERVICE REP WOULD NOT RECOMMEND A USED E... Read more
Incident date: Dec 3, 2020
THE CONCERN I HAVE FOR MY LEXUS IS 250 IS THAT 3 MAJOR SAFETY RECALL REPAIRS HAVE BEEN COMPLETED BY THE DEALER. IT FEELS UNSAFE TO DRIVE TO DATE AS IT HAS ELECTRICAL ISSUES THAT HAVE CAUSED IT TO LOCK UP WHILE DRIVING. A PROBLEM WITH THE STABILITY CONTROL, STEERING AND ACCELERATION MOST NOTABLE IN THE RAIN. TODAY I LEARNED OF THE TAKATA INFLATOR RECALLS. I BELIEVE THIS MODEL SHOULD BE CONSIDERED I... Read more
Incident date: Dec 3, 2020
THE CONCERN I HAVE FOR MY LEXUS IS 250 IS THAT 3 MAJOR SAFETY RECALL REPAIRS HAVE BEEN COMPLETED BY THE DEALER. IT FEELS UNSAFE TO DRIVE TO DATE AS IT HAS ELECTRICAL ISSUES THAT HAVE CAUSED IT TO LOCK UP WHILE DRIVING. A PROBLEM WITH THE STABILITY CONTROL, STEERING AND ACCELERATION MOST NOTABLE IN THE RAIN. TODAY I LEARNED OF THE TAKATA INFLATOR RECALLS. I BELIEVE THIS MODEL SHOULD BE CONSIDERED I... Read more
Incident date: Dec 3, 2020
THE CONCERN I HAVE FOR MY LEXUS IS 250 IS THAT 3 MAJOR SAFETY RECALL REPAIRS HAVE BEEN COMPLETED BY THE DEALER. IT FEELS UNSAFE TO DRIVE TO DATE AS IT HAS ELECTRICAL ISSUES THAT HAVE CAUSED IT TO LOCK UP WHILE DRIVING. A PROBLEM WITH THE STABILITY CONTROL, STEERING AND ACCELERATION MOST NOTABLE IN THE RAIN. TODAY I LEARNED OF THE TAKATA INFLATOR RECALLS. I BELIEVE THIS MODEL SHOULD BE CONSIDERED I... Read more
Incident date: Nov 27, 2020
I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE WAS "AN OBSTRUCTION WITH THE PEDAL AND ACCELERATION WAS RETARDED." I LATER LOOKED DOWN AT THE PEDAL... Read more
Incident date: Nov 27, 2020
I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE WAS "AN OBSTRUCTION WITH THE PEDAL AND ACCELERATION WAS RETARDED." I LATER LOOKED DOWN AT THE PEDAL... Read more
Incident date: Nov 27, 2020
I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE WAS "AN OBSTRUCTION WITH THE PEDAL AND ACCELERATION WAS RETARDED." I LATER LOOKED DOWN AT THE PEDAL... Read more
Incident date: May 12, 2018
I NOTICE A SMALL BUBBLE SPOT ON THE BOTTOM MIDDLE FRONT PASSAGE DOOR AND UP UNTIL THANKSGIVING 2020 A HUGE RUST SPOT. THAN ON DECEMBER 1 2020 I WAS AT A STORE SAW TWO OTHER LS460 WITH THE SAME RUST SPOT MIDDLE FRONT PASSENGER DOOR. IT'S NOT EASY TO REMOVE RUST SPOT I WOULD NEED TO GET A WHOLE NEW DOOR. I NEED TO PAINT MY CAR BUT I AM AFRAID TO IF THE RUST GETS WORSE I WOULD NEED TO BUY A WHOLE ... Read more
Incident date: Nov 1, 2019
SINCE I BOUGHT THE CAR IN OCT 2019, THIS HAPPENS EVERYTIME I AM ON LOCAL ROADS (SPEED <50MPH), WHEN I SLOWDOWN PER THE TRAFFIC FLOW, OR TAKING TURN (LEFT OR RIGHT) AFTER YIELDING, THE CAR HESITATES TO ACCELERATE AS IF THE GAS PEDAL DIED ON ME AND THEN I PUSH THE PEDAL FURTHER DOWN ONLY TO GET THE CAR DOWNSHIFT DRASTICALLY AND REVVING UP TO ALMOST ALWAYS ABOUT THE HIT THE CAR IN FRONT (IF ANY) OF M... Read more
Incident date: Nov 1, 2019
SINCE I BOUGHT THE CAR IN OCT 2019, THIS HAPPENS EVERYTIME I AM ON LOCAL ROADS (SPEED <50MPH), WHEN I SLOWDOWN PER THE TRAFFIC FLOW, OR TAKING TURN (LEFT OR RIGHT) AFTER YIELDING, THE CAR HESITATES TO ACCELERATE AS IF THE GAS PEDAL DIED ON ME AND THEN I PUSH THE PEDAL FURTHER DOWN ONLY TO GET THE CAR DOWNSHIFT DRASTICALLY AND REVVING UP TO ALMOST ALWAYS ABOUT THE HIT THE CAR IN FRONT (IF ANY) OF M... Read more
Incident date: Nov 1, 2019
SINCE I BOUGHT THE CAR IN OCT 2019, THIS HAPPENS EVERYTIME I AM ON LOCAL ROADS (SPEED <50MPH), WHEN I SLOWDOWN PER THE TRAFFIC FLOW, OR TAKING TURN (LEFT OR RIGHT) AFTER YIELDING, THE CAR HESITATES TO ACCELERATE AS IF THE GAS PEDAL DIED ON ME AND THEN I PUSH THE PEDAL FURTHER DOWN ONLY TO GET THE CAR DOWNSHIFT DRASTICALLY AND REVVING UP TO ALMOST ALWAYS ABOUT THE HIT THE CAR IN FRONT (IF ANY) OF M... Read more
Incident date: Nov 21, 2020
I PURCHASED A VEHICLE FROM A DEALERSHIP IN ILLINOIS. DRIVING THE VEHICLE HOME TO MILWAUKEE, WISCONSIN THE HYBRID SYSTEM, TRACTION CONTROL SYSTEM, AND ALL WHEEL DRIVE SYSTEM ERROR LIGHTS WENT OFF AT ONCE. THE VEHICLE WENT INTO LIMP MODE IN THE MIDDLE OF THE LANE. I STRUGGLED TO MERGE OVER ONTO THE EMERGENCY LANE. I INFORMED THE DEALERSHIP OF THE ISSUE, AND TOWED THE VEHICLE TO A LOCAL TOYOTA DEALE... Read more
Incident date: Nov 20, 2020
WHILE DRIVING ON HIGHWAY 101 NORTHBOUND AT ABOUT 65 MPH BETWEEN 3RD AND DORE EXIT, I HEARD AN EXPLOSION OVERHEAD. I LOOKED AROUND AND DIDN'T SEE ANYTHING. BUT THEN I HEARD A WIND NOISE ABOVE ME. MY SUNROOF COVER WAS CLOSED AT THE TIME. IT WAS ABOUT 60 DEGREES OUTSIDE, AND I HAD BEEN DRIVING FOR ABOUT 35 MINUTES FROM SUNNYVALE. MY WINDOWS WERE NOT OPEN (SO NO PRESSURE CHANGE), AND NOTHING OUT OF... Read more
Incident date: Nov 29, 2020
SUNROOF SPONTANEOUSLY SHATTERED
Incident date: Nov 26, 2020
VEHICLE IN MOTION GOING 80MPH ON HIGHWAY WHEN SUDDENLY JOLTED AND VEHICLE DID NOT RESPOND TO ACCELERATOR AND CHECK ENGINE/BATTERY LIGHTS ALL CAME ON AND SLOWED TO A STOP. RESTARTING ENGINE DID NOT WORK AS IT SPUTTERED AND WENT BACK TO IDLE IMMEDIATELY. FUEL TANK WAS 1/4 FULL, NOT DUE FOR OIL CHANGE FOR ANOTHER 4000 MILES, TIRE PRESSURE WAS FIXED A DAY PRIOR TO INCIDENT, AND NO OTHER PROBLEMS WITH ... Read more
Incident date: Nov 5, 2020
ON 11-05-2020 I WAS DRIVING MY NEW LEXUS (3200 MILES ON IT) ABOUT 55 MPH ON A 4 LANE HIGHWAY IN LIGHT TRAFFIC. IT WAS A SUNNY AFTERNOON AND 84 DEGREES. ALL OF A SUDDEN THERE WAS A VERY LOUD EXPLOSION SOUND FROM ABOVE OUR HEADS AND THEN THE SOUND OF GLASS FLYING OFF FROM THE VEHICLE ONTO THE ROADWAY BEHIND US. THERE WAS NO ROAD DEBRIS, FLYING ROCKS OR CEMENT TRUCKS NEARBY THAT MIGHT HAVE CAUSED ... Read more
Incident date: Nov 30, 2019
TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED PRIOR TO RESPONDING. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT AFTER STOPPING AT A TRAFFIC LIGHT AND THEN ATTEMPTING TO DRIVE FROM BEING STATIONARY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACT... Read more
Incident date: Nov 30, 2019
TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED PRIOR TO RESPONDING. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT AFTER STOPPING AT A TRAFFIC LIGHT AND THEN ATTEMPTING TO DRIVE FROM BEING STATIONARY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACT... Read more
Incident date: Nov 11, 2020
WATER PUMP FAILED CAUSING THE COOLANT TO FLOOD A CYLINDER. LEADING TO A HEAD GASKET BLOWING OUT. IT ALSO WARPED THE HEAD BLOCK. THE VEHICLE WAS SITTING IN THE GARAGE AND DURING A COLD MORNING START. THE ENGINE HAD A MISFIRE AND CHECK ENGINE LIGHT CAME ON. THE ENGINE STARTED UP WITH A VIOLENT SHAKE AND WHITE SMOKE EXITED OUT FROM THE TAIL PIPE AND ENGINE BAY CLOUDING UP THE GARAGE. DURING A DRIVE T... Read more
Incident date: Nov 21, 2020
MY VEHICLE HAS THE FOLLOWING SAFETY RISK" SAFETY RISK IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH." AND THE MANUFACTURER HAS FAILED TO REPAIR THIS ISSUE IN A TIMELY MANNER. PLEASE ADVISE IF I CAN CLAIM THE RETURN AND REFUND OF THIS CAR DUE TO THIS SAFETY ISSUE OF HIGH CONCERN TO ME.
Incident date: Nov 19, 2020
RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.
Incident date: Nov 19, 2020
RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.
Incident date: Jul 1, 2020
LOCATION: WHERE FRONT DRIVER SIDE DOOR ATTACHES TO BODY OF VEHICLE. THE UPPER HINGE FROM THE DOOR THAT ATTACHES TO THE BODY, IS DETACHING FROM THE BODY OF THE CAR. THE MATERIAL THAT THE DOOR ATTACHES TO DOES NOT APPEAR TO BE METAL, IT APPEARS TO BE SOME SORT OF FIBERGLASS. I WILL BE SHOCKED IF YOU DO NOT HAVE ANY OTHER OWNERS COMPLAINING. IF YOU HAVE NOT, THE ONLY REASON I CAN GUESS IS THAT OTHER ... Read more
Incident date: Oct 9, 2017
LEXUS KNOWS ABOUT AND WILL NOT FIX THE 1ST GENERATION OF DIRECT FUEL INJECTION ON THE IS250/350 ENGINES MODEL YEARS 2006-2013. LEXUS CLAIMS TO ME THAT WHEN IN COLD CLIMATES THE FUEL WILL CONDENSE ON CYLINDER WALLS AND THEN CONTAMINATE THE OIL. THIS RUNNING RICH PROBLEM THEN CAUSES THE ENGINE COMPUTER TO TRIP OR PRESENT FAILURE CODES AND THEN DEACTIVATING THE VEHICLE STABILITY CONTROL SAFETY FUNC... Read more
Incident date: Oct 9, 2017
LEXUS KNOWS ABOUT AND WILL NOT FIX THE 1ST GENERATION OF DIRECT FUEL INJECTION ON THE IS250/350 ENGINES MODEL YEARS 2006-2013. LEXUS CLAIMS TO ME THAT WHEN IN COLD CLIMATES THE FUEL WILL CONDENSE ON CYLINDER WALLS AND THEN CONTAMINATE THE OIL. THIS RUNNING RICH PROBLEM THEN CAUSES THE ENGINE COMPUTER TO TRIP OR PRESENT FAILURE CODES AND THEN DEACTIVATING THE VEHICLE STABILITY CONTROL SAFETY FUNC... Read more
Incident date: Oct 9, 2017
LEXUS KNOWS ABOUT AND WILL NOT FIX THE 1ST GENERATION OF DIRECT FUEL INJECTION ON THE IS250/350 ENGINES MODEL YEARS 2006-2013. LEXUS CLAIMS TO ME THAT WHEN IN COLD CLIMATES THE FUEL WILL CONDENSE ON CYLINDER WALLS AND THEN CONTAMINATE THE OIL. THIS RUNNING RICH PROBLEM THEN CAUSES THE ENGINE COMPUTER TO TRIP OR PRESENT FAILURE CODES AND THEN DEACTIVATING THE VEHICLE STABILITY CONTROL SAFETY FUNC... Read more
Incident date: Nov 15, 2020
ROUGH ENGINE SPEED. ALL MOST STALL DURING FIRST GEAR TO SECOND GEAR. LIKE LOW FUEL PRESSURE.
Incident date: Nov 15, 2020
ROUGH ENGINE SPEED. ALL MOST STALL DURING FIRST GEAR TO SECOND GEAR. LIKE LOW FUEL PRESSURE.
Incident date: Nov 15, 2020
ROUGH ENGINE SPEED. ALL MOST STALL DURING FIRST GEAR TO SECOND GEAR. LIKE LOW FUEL PRESSURE.
Incident date: Nov 18, 2020
RECALL HAS NOT BEEN RESOLVED SINCE JANUARY