Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Jul 11, 2011
I HAVE NOW HAD TO REPLACE 3 IGNITION COILS. I ONLY HAVE THE PAPERWORK FOR 2 TIMES, BUT EACH TIME THE CAR BEGAN TO RUN ROUGH AND THE ENGINE WENT OFF AT STOPS, AND THE ELECTRICAL SYSTEM LIGHT WENT ON. THE FIRST TIME THIS HAPPENED, WHICH I THINK WAS IN 2010, THE LEXUS TECHNICIAN SAID IT WAS A FLUKE. THE SECOND TIME (ABOVE DATE), THE LEXUS TECHNICIAN SAID HE WAS BEGINNING TO SEE A LOT OF IGNITION C... Read more
Incident date: Jun 19, 2012
I WAS TURNING ONTO THE FREEWAY (UPHILL ONRAMP) I STEPPED ON THE GAS GOING ABOUT 20 MILES AN HR WHEN SUDDENLY MY CAR WOULDN'T STOP. ACCELERATED SO QUICKLY. AT FIRST I THOUGHT MY FOOT WAS TOUCHING THE GAS ACCIDENTLY SO I MOVED AND APPLIED THE BRAKE WHICH WAS NO HELP, AFTER I TOOK MY FOOT OFF THE BRAKE IT ACCELERATED FASTER I WAS TERRIFIED. I SLAMMED ON THE BRAKES WITH BOTH MY FEET AND THE CAR SLOWED... Read more
LEXUS
RX350
(2007) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Jun 20, 2012
Incident date: Jun 16, 2012
DRIVING HOME FROM WORK LATE AT NIGHT MY CAR STARTED TO MAKE SOUNDS IT SMELLED LIKE RUBBER BURNING. MY DISPLAY PANEL SHOWED NO TROUBLE LIGHTS WERE ON. I KNEW I HAD JUST HAD THE OIL CHANGED THE OIL LIGHT WAS NOT ON. I AM A 61 YEAR OLD WOMAN ON A DARK BACK ROAD WITH NO LIGHTS OR CARS AROUND ME I WAS NOT STOPPING. AFTER DRIVING 10 MILES FINALLY I WAS A BLOCK FROM HOME NOW THE OIL LIGHT COMES ON. MY H... Read more
Incident date: Jun 4, 2012
TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT HE WAS TRYING TO PARK THE VEHICLE BUT THE VEHICLE WAS SLOW TO DECELERATE. THE CONTACT DEPRESSED THE BRAKES BUT STOPPING DISTANCE WAS INCREASED BY THREE FEET. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE SHOULD TAKE THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Jun 14, 2012
MY 2005 LEXUS RX 330 WITH ONLY 39459 MILEAGE WAS TOLD THE WATER PUMP IS LEAKS, WHEN I REPLACED THE BATTERY AT INDEPENDENT SHOP. WHEN FOR A RECALL (ENGINE CRANKSHAFT PULLEY) DONE BY DEALER THAT COUPLE MONTH AGO ON MILEAGE 39152, DEALER ALSO PERFORMED MULTI POINT INSPECTION DID NOT SPOT ANY WATER PUMP LEAKS. HOWEVER, I BROUGHT CAR BACK TO DEALER TO DIAGNOSTIC, INSPECTED STATES THAT FOR POSSIBLE CO... Read more
Incident date: Feb 1, 2012
TL* THE CONTACT OWNS A 1994 LEXUS LS400. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DEFECTIVE AND SHE WAS UNABLE TO SEE ANY OF THE GAUGES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 122,000.
Incident date: Mar 29, 2012
TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE PASSENGER SIDE WINDOW FAILED AND WOULD NOT ROLL UP. THE CONTACT HAD THE VEHICLE TAKEN TO A DEALER FOR AN INSPECTION AND THEY STATED THAT THE WINDOW SWITCH WAS BURNED OUT AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WANTED THE VEHICLE TO BE TAKEN ANOTHER DEALER FOR REP... Read more
Fire
Incident date: Apr 25, 2012
ON APRIL 25, 2012, MY WIFE AND I WERE DRIVING TO MY BROTHERS HOME, A DISTANCE OF 50 MILES. ABOUT TWO MILES FROM OUR DESTINATION, WE STOPPED AT AN INTERSECTION. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND THE CAR WENT FORWARD ABOUT TEN FEET AND LURCHED TO A STOP IN THE MIDDLE OF THE INTERSECTION. WE WERE THROWN FORWARD, AND THE DRIVER BEHIND US HAD TO JAM HIS BRAKES. WE WERE ABLE TO LEAVE THE I... Read more
Incident date: Jun 1, 2012
2009 LEXUS RX 350. CONSUMER STATES PROBLEMS WITH VEHICLE BRAKES *TGW THE CONSUMER STATED THE BRAKES WOULD VIBRATE WHEN HE/SHE REACHED A HIGH SPEED. THE VEHICLE WAS TAKEN TAKEN TO THE DEALER AND FIXED FREE OF CHARGE. HOWEVER, 5,000 MILES LATER THE PROBLEM RETURNED.
Incident date: Jun 8, 2012
EITHER DRIVER'S OR PASSENGER'S OR BOTH SIDE HEADLIGHT WILL TURN OFF BY ITSELF. I HAVE NOTICE A SLIGHT FLICKED FEW MONTHS BACK BUT BARELY NOTICEABLE. I TURN IT OFF AND ON AND IT COMES BACK ON.....AFTER 5 MIN OF DRIVING, IT WILL TURN OFF AGAIN RANDOMLY. THE BULBS ARE FINE. THIS IS VERY VERY DANGEROUS IN A RURAL AREA WHERE THERE ARE VERY LITTLE STREET LIGHTING. DEALER WON'T DO ANYTHING. *TR
Incident date: May 7, 2012
TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT WAS REVERSING FROM A RESIDENTIAL GARAGE. AS THE BRAKES WERE APPLIED AND THE CONTACT SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CRASHED INTO A BRICK WALL AND SUSTAINED INJURIES TO THE LEFT LEG. THE CRASH CAUSED DAMAGED THE CONTACT'S HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR T... Read more
Crash
1 injured
Incident date: Mar 26, 2008
WHEN I ACCELERATE, THE CAR HESITATES AND ACTUALLY SLOWS DOWN BEFORE ACCELERATING. THIS IS EXTREMELY DANGEROUS WHEN NEEDING TO AVOID OTHER CARS OR CHANGING LANES OR MAKING TURNS. *JS
Incident date: May 26, 2012
TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER UNKNOWINGLY FELL ASLEEP AND CRASHED INTO A GUARD RAIL. THE VEHICLE FLIPPED OVER TWICE, CAUSING THE DRIVER TO BE INJURED. THE FRONT PASSENGER'S SEAT WAS FULLY RECLINED ON THE TRACK FRAME WITH THE OCCUPANT BEING SECURED WITH THE SEAT BELT AS THE CRASH OCCURRED. THE FRONT PASSENGER WAS KILLED. THE CONTACT STATED T... Read more
Crash
1 injured
1 deaths
Incident date: May 17, 2012
I AM 100% SURE I EXPERIENCED SUDDEN ACCELERATION. HERE ARE THE FACTS: 1. APPROXIMATELY 4-5 P.M., I WAS EASTBOUND ON SEPULVEDA BLVD., TORRANCE, CA. (ALMOST AT THE CORNER OF ARLINGTON AVE) ABOUT TO COMPLETE MY LAST ERRAND OF THE DAY TO PICK UP A PRESCRIPTION AT RITE AID DRUG STORE. I TURNED RIGHT INTO THE PARKING LOT, NOTICED A SPOT ON MY LEFT AND DECIDED TO PARK THERE. THE PARKING SPACE WAS APP... Read more
Crash
Incident date: May 28, 2010
TL* THE CONTACT OWNS A 2006 LEXUS GS300. THE CONTACT STATED THAT THE FRONT DRIVER'S HEADLIGHT STOPPED ILLUMINATING WHILE DRIVING 35 MPH. THE CONTACT ANEUVERED TO THE SIDE OF THE ROAD TO CONFIRM THAT THE LIGHT WAS NO LONGER ILLUMINATING. THE CONTACT REPLACED THE BULB, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE HEADLIGHT NEEDED TO STOP ILLUMINATING C... Read more
Incident date: Jun 1, 2012
SUBMISSION FROM RE 2007 LEXUS LS460, HAS A DEFECT WHICH COULD CAUSE A CRASH OR COULD CAUSE INJURY OR DEATH *TGW THE CONSUMER STATED HIS LOCAL DEALER HAS TRIED UNSUCCESSFULLY TO CORRECT AN INTERMITTENT AND UNPREDICTABLE HESITATION ON ACCELERATION AND THEN A SUDDEN LURCHING FORWARD. RECENTLY, WHILE DRIVING 45 MPH, AS THE CONSUMER ACCELERATED, THE VEHICLE STALLED FOR SEVERAL SECONDS, THE TACHOMETER... Read more
Incident date: May 17, 2012
WHILE DRIVING MY 2007 ES 350 I ATTEMPTED TO LET MY PASSENGER SIDE FRONT WINDOW DOWN AND WHEN I TRIED TO LET IT UP IT WOULDN'T GO UP AT FIRST THEN IT CAME UP OFF TRACK UPON LETTING IT UP. *TR
Incident date: Apr 7, 2012
AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT ... Read more
Crash
Incident date: Apr 7, 2012
AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT ... Read more
Crash
Incident date: Apr 7, 2012
AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT ... Read more
Crash
Incident date: Apr 7, 2012
AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT ... Read more
Crash
Incident date: Mar 3, 2010
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED... Read more
Incident date: Mar 3, 2010
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED... Read more
Incident date: Mar 3, 2010
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED... Read more
Incident date: Feb 25, 2011
THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER... Read more
Incident date: Feb 25, 2011
THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER... Read more
Incident date: May 26, 2012
MY BRAKES FAILED COMPLETELY. IS THERE A RECALL ON THIS CAR. *TR
Incident date: May 18, 2012
TL* THE CONTACT OWNS A 2006 LEXUS RX330. THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A NOISE THAT CAME FROM THE WHEEL WINCH THAT HELD THE SPARE TIRE. THE WHEEL WELL BROKE, CAUSING THE TIRE TO FALL TO THE GROUND. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THE VEHICLE WAS NO LONGER UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED WHO STATED THERE WERE NO REC... Read more
Incident date: Apr 11, 2012
TOOK MY 2005 RX330 IN FOR A RECALL (CRANKSHAFT PULLEY). I WAS TOLD THE WATER PUMP WAS LEAKING AND SHOULD BE TAKEN CARE OF ALONG WITH THE TIMING BELT. I WAS TOLD I WOULD SAVE A COUPLE HUNDRED DOLLARS IN LABOR BECAUSE OF THE RECALL IF I HAD IT TAKEN CARE OF RIGHT NOW AT A COST OF $876.96. OUCH! ONLY 50K MILES! AT LEAST IT DIDN'T HAPPEN WHILE I WAS DRIVING, BUT COME ON 50K MILES. I HOPE THIS ISN'T ... Read more
Incident date: May 12, 2012
THERE IS A DANGEROUS POTHOLE EASTBOUND ON LIE NEAR FRESH MEADOWS EXIT. DUE TO HEAVY TRAFFIC, THE POTHOLE WAS UNAVOIDABLE AS WE WERE LESS THAN 20 FEET BETWEEN THE CAR AHEAD OF US. THE POTHOLE WAS ON THE MIDDLE LANE. IT RESULTED IN A FLAT, A TOW, AND A BRAND NEW TIRE REPLACEMENT.
Incident date: May 11, 2012
WHEN I PRESS THE ACCELORATOR THERE IS A HESITATION IN THE CAR SPEEDING UP AND WHILE DRIVING THERE IS SOMETIMES THAT SAME HESITATION. *JS
Incident date: May 11, 2012
WHEN I PRESS THE ACCELORATOR THERE IS A HESITATION IN THE CAR SPEEDING UP AND WHILE DRIVING THERE IS SOMETIMES THAT SAME HESITATION. *JS
Incident date: May 10, 2012
CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. THIS IS THE SECOND TINE IN 2 MONTHS. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY QUALIFY TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. THIS IS SIMILAR TO PREVIOUS CHECK ENGINE LIGHT ON PROBLEM 2 MONTHS AGO WHEN IGNITION COIL #4 FAILED. *TR
Incident date: Apr 3, 2012
MY LEXUS RX330 BROKE DOWN AT THE MIDDLE OF A BUSY ROAD ONLY AT 65K MILES. THE WATER PUMP HAD A LEAK, AND AS A RESULT, THERE WAS NO COOLANT AND THE ENGINE WAS HEATING UP TO A LEVEL WHERE I COULD HAVE FIRE IN THE ENGINE. I WAS NOT ABLE TO DRIVE THE VEHICLE AND IT HAD TO BE TOWED. LATER I PAID $1100+ TO REPLACE THE WATER PUMP AND TIMING BELT. I CONTACTED LEXUS HQ REGARDING SERIOUS QUALITY ISSUES ... Read more
Incident date: May 8, 2012
TL* THE CONTACT OWNS A OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT THE DRIVER EXITED THE VEHICLE AND FORGOT TO SHUT THE IGNITION OFF. THE VEHICLE WAS EQUIPPED WITH A PUSH TO START AND STOP FEATURE. THE ENGINE CONTINUED TO RUN UNTIL A CARBON MONOXIDE DETECTOR SOUNDED. THE DRIVER SUFFERED CARBON MONOXIDE POISONING AND AS A RESULT, WAS TAKEN TO A HOSPITAL TO TREAT THE CONDITION. THE VEHICLE WAS ... Read more
1 injured
Incident date: May 7, 2012
TL* THE CONTACT OWNS A 2004 RX330 LEXUS. THE CONTACT STATED THAT THE PASSENGER SIDE REARVIEW MIRROR EXPLODED FROM THE CASING. IN ADDITION, AN UNKNOWN LIQUID LEAKED FROM THE MIRROR AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE HAD TO HAVE STRUCK SOMETHING IN ORDER TO CAUSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS ADVISE... Read more
Incident date: May 5, 2012
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE ENGINE OIL WAS SPILLING ALL OVER THE ENGINE AND UNDER THE BOTTOM OF THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED DUE TO ALL OF THE ENGINE OIL LEAKING. THERE WAS A RUBBER HOSE THAT WAS FOUND TO BE FRACTURED AND LEAKING. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THEY WOULD REPAIR THE FAILURE BUT THE PARTS WOULD T... Read more
Incident date: Apr 23, 2012
ON APRIL 23, WHILE DRIVING HOME THROUGH MY NEIGHBORHOOD THOUGHT I HEARD A KNOCKING NOISE IN MY ENGINE. NEXT MORNING DROVE ABOUT A MILE FROM THE HOUSE AND KNOCKING NOISE STARTED AGAIN. TOOK VEHICLE TO MECHANIC AND AFTER INSPECTION FOUND THAT MOST OF MY OIL HAD LEAKED OUT BECAUSE THE OIL COOLER HOSE ASSEMBLY/GASKET BLEW OUT. TOWED CAR TO STERLING MCCALL LEXUS BECAUSE OUR MECHANIC SAID THERE WAS A... Read more
Incident date: Apr 10, 2012
ON JANUARY 27 2012 MY LEXUS TOOK OFF BY ITSELF BRAKES WOULD NOT STOP THE CAR REPORTED TO LEXUS DEALER THEY FOUND NOTHING WRONG ON APRIL 10 2012 WHILE ON VACATION IN FLORIDA IF HAPPENED AGAIN THIS TIME MORE POWER HITTING A BRICK WALL AND DAMAGING THE CAR THAT WE HAD TO SELL IT BECAUSE WE WERE AFRAID TO DRIVE IT. *TR
Crash
Incident date: May 1, 2012
BOTH HEADLIGHTS WENT OUT WHILE DRIVING IN THE RAIN AT NIGHT. I AM TOLD THIS IS A VERY COMMON PROBLEM, WATER GETS INTO THE SEALED HEAD LAMP AND SHORTS OUT THE BALIST. *TR I WAS ALMOST HIT AS ANOTHER CAR PULLED OUT IN FRONT OF ME BEFORE I REALIZED BOTH HEAD LIGHTS HAD SHORTED OUT. THEY TURN BACK ON ONCE RESET BUT GO OUT WITH OUT WARNING.
Incident date: Apr 13, 2011
LEXUS RX300 ABS ENGAGES EVERY TIME BRAKES. *JS
Incident date: Feb 22, 2012
BRAKING, AT TIMES, IS IRREGULAR, DURING NORMAL OPERATING CONDITIONS. FEELS AS IF THE BRAKING SYSTEM IS MISREADING DATA. TOOK CAR TO LEXUS DEALER ABOUT 2-2.5 MONTHS AGO AND TOLD ROTORS WERE A BIT WARPED. DEALER TURNED ROTORS AND SAID EVERYTHING SHOULD BE FINE. PROBLEM DID NOT FULLY RESOLVE. ABOUT A WEEK AGO, NOTICED SAME ISSUES AND RETURNED TO DEALER WHO INFORMED ME THAT THE ROTORS NEEDED TURN... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2007 LEXUS LS460L. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE RPMS WOULD INCREASE EXCESSIVELY. IN ADDITION, THE VEHICLE WOULD SPORADICALLY LOSE POWER WHEN ATTEMPTING A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURREN... Read more
Incident date: Apr 30, 2012
TRANSMISSION WILL NOT SHIFT INTO THE LAST GEAR. *JS
Incident date: Apr 29, 2012
I HAVE 41K MILES ON MY CAR. ANTI FREEZE HAS BEEN DRIPPING FROM THE RIGHT SIDE OF THE RADIATOR SAME AS OTHER PEOPLE. IN CONTACTING LEXUS, BEING THAT THE WARRANTY HAS EXPIRED, THEY WILL CHARGE TO EVALUATE THE PROBLEM AND THE REPAIR ESTIMATE IS 1K. HOW DOES LEXUS KNOW THAT THE RESIDUAL PARTS FROM 2004-05, WHICH HAS BEEN RECALLED, WAS NOT USED DURING THE 2006 ASSEMBLY? *JS
Incident date: Apr 27, 2012
WHEN I WENT TO START MY CAR. I HEARD A LOUD BUZZING SOUND, MY BRAKE LIGHT, VSC ON AND OFF LIGHT CAME ON. I ALSO HAD VERY LITTLE BRAKING CAPABILITY. *TR
Incident date: Apr 27, 2012
WHEN I WENT TO START MY CAR. I HEARD A LOUD BUZZING SOUND, MY BRAKE LIGHT, VSC ON AND OFF LIGHT CAME ON. I ALSO HAD VERY LITTLE BRAKING CAPABILITY. *TR
Incident date: Nov 22, 2011
THIS IS AN ONGOING PROBLEM WITH THE LEXUS RX MODELS CAUSED BY MOISTURE AND CONDENSATION FORMING INSIDE THE HEADLIGHT THERE HAS BEEN A LEXUS TSB REGARDING THIS HOWEVER DEALERS APPARENTLY ARE FREE TO DECIDE IF THEY RECTIFIED IT OR NOT. THE COMPUTER MODULE IN THE HEADLIGHT IS DAMAGED BY THE CONDENSATION LEADING TO A REPAIR COSTING ALMOST $3,000 THE PART ALONE BEING $1,900. MINE ULTIMATELY FAILED AT A... Read more
Incident date: Apr 20, 2012
AFTER A RAIN STORM, MY DRIVER SIDE HEADLIGHT WAS FILLED WITH WATER AND THE LIGHT DOES NOT TURN ON. THE LEXUS DEALER QUOTED ME PRICE OF $1566.23 TO REPLACE. I LEARNED OF A CLASS ACTION LAWSUIT AGAINST TOYOTA FOR FAILURE TO ADDRESS THIS WIDE SCALE PROBLEM. PLEASE INCLUDE MY COMPLAINT IN THIS MATTER. *TR
Incident date: Apr 20, 2012
AFTER A RAIN STORM, MY DRIVER SIDE HEADLIGHT WAS FILLED WITH WATER AND THE LIGHT DOES NOT TURN ON. THE LEXUS DEALER QUOTED ME PRICE OF $1566.23 TO REPLACE. I LEARNED OF A CLASS ACTION LAWSUIT AGAINST TOYOTA FOR FAILURE TO ADDRESS THIS WIDE SCALE PROBLEM. PLEASE INCLUDE MY COMPLAINT IN THIS MATTER. *TR