Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE LUNGED AND THEN ACCELERATED INDEPENDENTLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE FAILURE OCCURRED IMMEDIATELY AFTER START-UP AND THE VEHICLE ACCELERATED INTO A NEIGHBOR'S DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED, BUT THE DEALER WAS U... Read more
Incident date: May 1, 2012
THE AIRBAG LIGHT STARTED FLASHING. I HAD IT LOOKED AT BY THE LEXUS DEALERSHIP. I NEEDED TO REPLACE THE WHOLE AIRBAG IN THE DRIVER'S SEAT, AND MY CAR HAD NEVER BEEN IN AN ACCIDENT. THEY SAID IT WASN'T SAFE TO DRIVE AND THE AIRBAG WOULD NOT DEPLOY IF I WERE IN AN ACCIDENT THE WAY IT WAS WHEN I BROUGHT IT IN. *TR
Incident date: May 16, 2013
CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. *TR
Incident date: May 16, 2013
CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. *TR
Incident date: Jan 1, 2013
I OWN A 2007 LEXUS RX350. WHEN STARTING MY CAR, A GRINDING SOUND IS HEARD COMING FROM THE ENGINE EVERY 1 OUT OF 7 OR 8 TIMES. THE PERFORMED A DIAGNOSTIC TEST, AND THE DEALER ADVISED THAT THE CAMSHAFT TOWER WOULD NEED REPLACING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 89,000. LEXUS SAID THEY WOULC COVER PARTS BUT NOT LABOR, LABOR IS 2/3 OF THE C... Read more
Incident date: May 7, 2013
TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. *TR
Incident date: May 29, 2013
VEHICLE REARENDED A STATIONARY VEHICLE IN EXCESS OF 30 MPH. NEITHER AIRBAG DEPLOYED. SAN RAMON PD REPORT #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
1 injured
Incident date: May 28, 2013
I SMELLED WHAT I THOUGHT WAS TRANSMISSION FLUID OR ANTI-FREEZE. THE NEXT DAY MY WIFE SMELLED GAS AND SOME FRIENDS CALLED MY CELL TO TELL ME GAS WAS RUNNING OUT FROM UNDER THE CAR. I COULD NOT FIND A LEAK UNDER THE CAR. I LIFTED THE HOOD AND FOUND GAS RUNNING DOWN THE SIDE OF THE ENGINE. AFTER TAKING THE LEXUS COVER OFF THE ENGINE, I FOUND GAS SHOOTING STRAIGHT UP INTO THE AIR. IT WAS COMING FROM A... Read more
Incident date: May 28, 2013
I SMELLED WHAT I THOUGHT WAS TRANSMISSION FLUID OR ANTI-FREEZE. THE NEXT DAY MY WIFE SMELLED GAS AND SOME FRIENDS CALLED MY CELL TO TELL ME GAS WAS RUNNING OUT FROM UNDER THE CAR. I COULD NOT FIND A LEAK UNDER THE CAR. I LIFTED THE HOOD AND FOUND GAS RUNNING DOWN THE SIDE OF THE ENGINE. AFTER TAKING THE LEXUS COVER OFF THE ENGINE, I FOUND GAS SHOOTING STRAIGHT UP INTO THE AIR. IT WAS COMING FROM A... Read more
Incident date: May 27, 2013
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ON AN INCLINE, THE VEHICLE ERRONEOUSLY AND INDEPENDENTLY REVERSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Incident date: May 1, 2013
THE HEADLIGHT ASSEMBLY COLLECTS MOISTURE ON THE INSIDE AND FAILS. IT IS A KNOWN PROBLEM TO LEXUS/TOYOTA AND THERE HAVE BEEN NUMEROUS COMPLAINTS TO DEALERS ON THE RX330, RX350 AND RX400H MODELS. THE SAME ASSEMBLY IS USED FROM 2003-2009 FOR THE RX MODELS AND LEXUS ISSUED A TECHNICAL SERVICE BULLETIN IN JANUARY 2010 ( L-SB-0008-10) TO DEALERS TO REPLACE THE ASSEMBLY IF OWNERS COMPLAINED ABOUT IT WHIL... Read more
Incident date: Apr 1, 2013
WHILE DRIVING DOWN THE FREEWAY THE REAR TIRE STARTED SMOKING, I PULLED OVER AND FOUND A BIG HOLE IN THE SIDEWALL. I DID A RESEARCH ONLINE AND A LOT OF PEOPLE COMPLAINED ABOUT TIRE FAILURE AROUND 5K MILES, WITCH IS EXACTLY WHAT I PUT ON THEM. *TR
Incident date: Nov 8, 2007
THIS MODEL HESITATES IN CHANGING (HUNTING) GEARS ON HARD ACCELERATIONS. THREE TIMES I HAVE BEEN IN NEAR ACCIDENTS ON MERGING INTO FREEWAYS, CHANGING LANES FROM A STRAIGHT PATH OR FROM CORNER TURNS. THE CAR RESPONDS VERY SLOW ON HARD ACCELERATION. THE WEB IS FULL OF SIMILAR INCIDENTS WITH THIS MODEL CAR. I SUSPECT IT HAS SOMETHING TO DO WITH LEXUS' EIGHT SPEED TRANSMISSION AND HOW THEIR SOFTWA... Read more
Incident date: Nov 8, 2007
THIS MODEL HESITATES IN CHANGING (HUNTING) GEARS ON HARD ACCELERATIONS. THREE TIMES I HAVE BEEN IN NEAR ACCIDENTS ON MERGING INTO FREEWAYS, CHANGING LANES FROM A STRAIGHT PATH OR FROM CORNER TURNS. THE CAR RESPONDS VERY SLOW ON HARD ACCELERATION. THE WEB IS FULL OF SIMILAR INCIDENTS WITH THIS MODEL CAR. I SUSPECT IT HAS SOMETHING TO DO WITH LEXUS' EIGHT SPEED TRANSMISSION AND HOW THEIR SOFTWA... Read more
Incident date: May 18, 2011
LIKE MANY OTHERS THAT I KNOW THAT OWN A LEXUS SC430. I THINK I HAVE A MOLD PROBLEM. I HAVE HEARD OF PEOPLE BECOMING VERY ILL FROM CAR. I ALSO SMELL A PROBLEM WITH AC AND HAVE CONDENSATION ON INSIDE OF WINDOWS. *TR
Incident date: May 13, 2013
TL* THE CONTACT OWNS A 2008 LEXUS GS350. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE CONTACT WENT DOWNHILL AND CRASHED INTO A TREE. THE CONTACT AND A PASSENGER SUSTAINED CONCUSSIONS AND SOFT TISSUE INJURIES ALTHOUGH THE AIR BAGS DID DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TE... Read more
Crash
2 injured
Incident date: May 14, 2013
THE WATER PUMP WENT AND WHILE REPLACED THE RACK AND PINION IS LEEKING.....SEEMS EARLY FOR PROBLEMS WITH THESE CARS AND MAYBE A MAJOR SAFETY ISSUE! *TR
Incident date: May 14, 2013
THE WATER PUMP WENT AND WHILE REPLACED THE RACK AND PINION IS LEEKING.....SEEMS EARLY FOR PROBLEMS WITH THESE CARS AND MAYBE A MAJOR SAFETY ISSUE! *TR
Incident date: May 10, 2013
HEADLAMP CONDENSATION MAKE LIGHT ON OFF. IT IS SAFETY CONCERN. *TR
Incident date: May 10, 2013
HEADLAMP CONDENSATION MAKE LIGHT ON OFF. IT IS SAFETY CONCERN. *TR
Incident date: May 1, 2013
WHILE INSTALLING WINTER TIRES WE NOTICED THE INNER BEAD ON THE RIMS SEPARATING. THE CHROME IS DELAMINATING TO THE POINT WHERE ONE TIRE WILL NO LONGER HOLD AIR, OTHER RIMS ARE ALSO DELAMINATING BUT AT THIS POINT THEY STILL HOLD AIR. THE DELAMINATION OCCURS ON THE INNER BEAD SO IT IS NOT VISIBLE UNTIL THE TIRE IS REMOVED. A TIRE SHOP TOLD US THE CHROME RIM IS NEXT TO THE BRAKE ROTOR AND THE HEAT CAU... Read more
Incident date: May 10, 2013
REAR SEAT BELT (2) UNABLE TO FASTEN INTO BUCKLE.. IT IS DEFECTIVE. *TR
Incident date: May 8, 2013
CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR
Crash
Incident date: May 8, 2013
CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR
Crash
Incident date: May 8, 2013
CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR
Crash
Incident date: Sep 13, 2012
DRIVER SIDE HEADLAMP DEVELOPS CONDENSATION AND CAUSES HEADLAMP BULB TO BURN OUT. COMMON PROBLEM APPARENTLY WITH RX 330S/350S & 400H. LEXUS WILL NOT FIX IF IT IS OUT OF WARRANTY. *TR
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE BECAME FILLED WITH WATER, COVERING THE PASSENGER AND DRIVER'S SIDE FRONT AND REAR FLOORBOARDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE GROMMET FROM THE AIR CONDITIONING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE.THE FAILURE ... Read more
Incident date: Apr 10, 2013
I WAS JUST GETTING OFF THE HIGHWAY AND MY CAR STOPPED MOVING. MY TRANSMISSION TOTALLY WENT OUT WITH NO WARNING. IF THIS WOULD HAVE HAPPENED MOMENTS SOONER I COULD HAVE BEEN IN A TERRIBLE ACCIDENT AS I WAS GOING 60 MPH. I TRIED TO CONTACT LEXUS, BUT THEY WILL NOT ADMIT TO THIS PROBLEM OR HELP REPAIR IT OR RECALL IT. THEY SAY THAT IT ISN'T A KNOW ISSUE BUT IT IS AND SEVERAL PEOPLE HAVE TRIED TO GET ... Read more
Incident date: Apr 10, 2013
I WAS JUST GETTING OFF THE HIGHWAY AND MY CAR STOPPED MOVING. MY TRANSMISSION TOTALLY WENT OUT WITH NO WARNING. IF THIS WOULD HAVE HAPPENED MOMENTS SOONER I COULD HAVE BEEN IN A TERRIBLE ACCIDENT AS I WAS GOING 60 MPH. I TRIED TO CONTACT LEXUS, BUT THEY WILL NOT ADMIT TO THIS PROBLEM OR HELP REPAIR IT OR RECALL IT. THEY SAY THAT IT ISN'T A KNOW ISSUE BUT IT IS AND SEVERAL PEOPLE HAVE TRIED TO GET ... Read more
Incident date: May 5, 2013
SEVERE CONDENSATION BUILD-UP IN PASSENGER SIDE HEADLIGHT. *TR
Incident date: May 7, 2013
I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN THE SUNROOF EXPLODED. THE NOISE WAS DEAFENING. THE GLASS CLEARLY EXPLODED UP AND THEN CHIPPED THE PAINT ON THE ROOF AND THE TRUNK. ALL WINDOWS WERE ROLLED UP AT THE TIME WITH THE AIR ON. NOTHING HIT MY CAR AND IT HAPPENED COMPLETELY ON IT'S OWN. THE DEALERSHIP IS NOT BEING HELPFUL AND THEY ARE BLAMING ME FOR IT. *TR
Incident date: Sep 17, 2012
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND ACCELERATED ABNORMALLY. THE VEHICLE TRAVELED OVER A CURB AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THERE WAS A POLICE REPORT FILED OF THE INCIDENT. THE VEHICLE WAS INSPECTED BY THE DEALER HO... Read more
Crash
Incident date: Jan 8, 2013
WHILE WE DRIVING DOWN THE TURNPIKE HEADING INTO PHILADELPHIA, MY WIFE TRIED TO ROLL DOWN HER WINDOWS AND THEN BACK UP. AS SHE DID, THE GLASS CAME OFF ITS TRACK AND ALMOST POPPED OUT OF THE DOOR. WE WERE GOING ABOUT 70 MPH. AT THIS SPEED, THAT WINDOW MAY HAVE COME OFF AND FLOWN OFF OUR CAR, HITTING ANOTHER CAR. THIS WOULD HAVE BEEN POTENTIALLY FATAL. THE ONLY REASON IT DID NOT FLY OFF, WAS MY WIFE ... Read more
Incident date: Jan 8, 2013
WHILE WE DRIVING DOWN THE TURNPIKE HEADING INTO PHILADELPHIA, MY WIFE TRIED TO ROLL DOWN HER WINDOWS AND THEN BACK UP. AS SHE DID, THE GLASS CAME OFF ITS TRACK AND ALMOST POPPED OUT OF THE DOOR. WE WERE GOING ABOUT 70 MPH. AT THIS SPEED, THAT WINDOW MAY HAVE COME OFF AND FLOWN OFF OUR CAR, HITTING ANOTHER CAR. THIS WOULD HAVE BEEN POTENTIALLY FATAL. THE ONLY REASON IT DID NOT FLY OFF, WAS MY WIFE ... Read more
Incident date: Apr 29, 2013
TL* THE CONTACT OWNS A 2007 LEXUS GS450H. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THERE WAS A LOUD BANGING NOISE HEARD FROM UNDER THE ENGINE. THE CONTACT CAME TO A STOP ON THE SHOULDER OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE THEN IMMEDIATELY CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE CONTACT'S I... Read more
Fire
Incident date: Apr 30, 2013
TOOK VEHICLE TO LEXUS DEALERSHIP FOR ROUTINE MAINTENANCE AND WAS TOLD STEERING RACK NEEDS TO BE REPLACED DUE TO A FLUID LEAK. OVER TIME THIS COULD LEAD TO DIFFICULTY STEERING THE VEHICLE. I BOUGHT THE VEHICLE USED LESS THAN A YEAR AGO AND THIS LEAK ISSUE SEEMS TO BE VERY COMMON ACCORDING TO VARIOUS WEBSITES. *TR
Incident date: May 16, 2012
THE SAFETY BELT FOR DRIVER AND PASSENGER SIDE ARE BROKEN. THERE IS NO RESTRAINT, MEANING IT DOESN'T STOP THEREFORE WEARING A SEATBELT IS USELESS. *TR
Incident date: Feb 1, 2013
IN LATE 2012 TOOK MY WIFE'S IS 250 TO THE LEXUS DEALERSHIP DUE TO HEAVY RAW GAS SMELL. THE LEXUS DEALER IN NJ STATED THAT THE ISSUE WAS RELATED TO OLD SPARK PLUGS...HAD MY FIRST TUNE UP FOR THE VEHICLE AT 100K MILES. WELL THE SMELL DIDN'T GO AWAY. WE RECENTLY MOVED TO FL AND TOOK THE VEHICLE TO A FL LEXUS DEALERSHIP. THIS TIME WE FORCED THEM TO HOLD THE CAR OVER NIGHT AS THE RAW GAS SMELL IS P... Read more
Incident date: Apr 5, 2013
HEADLIGHT CONDENSATION ON THE PASSENGER SIDE; MANUFACTURER DEFECTED LEAD TO A TSB AND CLASS ACTION LAW SUIT; DEALER DO NOT WANT TO REPAIR UNDER DUE TO MANUFACTURER DEFECT. *TR
Incident date: Apr 24, 2013
WHILE PULLING INTO A PARKING SPACE AT APPROX. 3 MPH AND BEING LESS THAN A FOOT FROM WHERE I WOULD HAVE FULLY STOPPED, THE VEHICLE ACCELERATED UNCONTROLLABLY AS THE ENGINE RACED AT A VERY HIGH RPM. I WAS ABLE TO TURN MY WHEEL QUICKLY TO THE LEFT TO AVOID HITTING THE VEHICLE IN FRONT OF ME. AT THAT SAME TIME WITH MY FOOT THAT WAS ALREADY ON THE BRAKE AND I BRAKED VERY HARD, THEN SHIFTED INTO NEUTRAL... Read more
Incident date: Nov 3, 2012
ON 11/03/12 I PUT THE TRANSMISSION SHIFTER INTO REVERSE AND BACKED OUT OF A DRIVEWAY INTO THE STREET. I THEN MOVED THE SHIFTER FROM "R", PAST "N" INTO "D" TO MOVE FORWARD, BUT THERE WAS NO ENGAGEMENT INTO ANY GEAR. THE SHIFTER JUST MOVED FORWARDS AND BACKWARDS WITH NO RESISTANCE. THERE WAS PREVIOUS NO INDICATION OF ANY PROBLEM. THE ENGINE WAS STILL RUNNING. I DIDN'T WANT TO BE HIT BY ANOTHER VEHIC... Read more
Incident date: Apr 28, 2013
I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN IN THE KEY IGNITION, I NOTICED THAT THE STEERING WHEEL HADN'T LOCKED IN PLACE. I TRIED TWO OTHER KEYS AND FINALLY THE IGNITION TURNED AND THE CAR STARTED. I DROVE TO MY DESTINATION AND TURNED OFF THE CAR AND LOCKED THE DOORS. I WENT OUT TO RESTART THE CAR AND THE KEY WOULD NOT TURN IN THE IGNITION AGAIN. I CALLED LEXUS OF CONCORD AND THEY ADV... Read more
Incident date: Mar 27, 2013
THE SEAT BELT BUCKLE BUTTON WILL JAM OCCASIONALLY CAUSING THE SEAT BELT TO BE DIFFICULT TO REMOVE OR SECURE INTO PLACE. *TR
Incident date: Mar 25, 2013
A BLACK COMPUTER MODULE FELL OUT FROM UNDER THE DASH AND IS HANGING BY A CORD BETWEEN THE BRAKE AND PARKING BRAKE. *TR
Incident date: Mar 22, 2013
THE CENTER CONSOLE LID WILL NOT CLOSE BECAUSE THE LEVER IS STUCK IN THE POSITION TO OPEN THE LID. *TR
Incident date: Oct 20, 2011
DESIGN DEFECT: TURN SIGNAL FAILS TO CANCEL AFTER A SWEEPING TURN (E.G., RIGHT OR LEFT TURN FROM 2ND LANE, OR A "CORNER CUT" YIELD-TYPE TURN). SAFETY ISSUE IS THAT A NON-CANCELLED TURN SIGNAL CAN THEN CAUSE OTHER DRIVERS TP BELIEVE YOU WILL BE TURNING, WHEN NO SUCH TURN IS CONTEMPLATED. THIS VEHICLE EMPLOYS "PROGRESSIVE STEERING", WHICH MEANS THAT STEERING WHEEL ROTATION IS PROGRESSIVELY M... Read more
Incident date: Oct 20, 2011
DESIGN DEFECT: TURN SIGNAL FAILS TO CANCEL AFTER A SWEEPING TURN (E.G., RIGHT OR LEFT TURN FROM 2ND LANE, OR A "CORNER CUT" YIELD-TYPE TURN). SAFETY ISSUE IS THAT A NON-CANCELLED TURN SIGNAL CAN THEN CAUSE OTHER DRIVERS TP BELIEVE YOU WILL BE TURNING, WHEN NO SUCH TURN IS CONTEMPLATED. THIS VEHICLE EMPLOYS "PROGRESSIVE STEERING", WHICH MEANS THAT STEERING WHEEL ROTATION IS PROGRESSIVELY M... Read more
Incident date: Apr 20, 2013
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE IN OPERATION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNEXPECTEDLY ACCELERATED, CRASHING INTO A RESIDENTIAL GARAGE DOOR. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR REPAIRS TO THE BODY DAMAGE. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE ... Read more
Crash
Incident date: Mar 3, 2011
INSIDE REAR VIEW MIRROR HAS BECOME DISCOLORED AND UNABLE TO SEE CLEARLY FROM. KNOWN ISSUE BY MANUFACTURE BUT ONLY REPLACED UNDER WARRANTY. ALL REGULATIONS PART 571 < 571.110 571.112 > SUBPART B - FEDERAL MOTOR VEHICLE SAFETY STANDARDS 571.111 STANDARD NO. 111; REARVIEW MIRRORS. S1. SCOPE. THIS STANDARD SPECIFIES REQUIREMENTS FOR THE PERFORMANCE AND LOCATION OF REARVIEW MIRRORS. S2. ... Read more
Incident date: Nov 1, 2010
TL* THE CONTACT RENTED A LEXUS 2010 ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED, CAUSING HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEE, ANKLES, LEGS AND SPINE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BY AN ENGINEER. THE FAILURE WAS LOCATED AT THE MAIN COMPUTER BRAIN. THE VEHICLE WAS AL... Read more
Crash
1 injured