Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Sep 9, 2014
TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A ROCK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
Crash
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT ABLE TO SCHEDULE AN APPOINTMENT WITH THE LOCAL AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED A... Read more
Incident date: Nov 24, 2014
NO INCIDENT, JUST GENERAL COMPLAINT / CONCERN - I AM TOLD TO EXPECT UP TO 60 DAYS FOR PART RECEIPT TO FIX MY VEHICLE. BUT IT IS CLEARLY STATED IN THE BY RECALL NOTICE NOT TO DRIVE VEHICLE WITH PASSENGER SEAT OCCUPIED. QUESTION: IS THERE A RECOURSE SINCE I WILL BE UNABLE TO DRIVE MY VEHICLE FOR 60 DAYS OR MORE, AND CANNOT GET THE PART NEEDED TO MAKE IT SAFE FOR THE PASSENGER? *TR
Incident date: Oct 29, 2014
TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE JERKED FORWARD AND ACCELERATED WITHOUT ANY WARNING. THE CONTACT HAD TO ENGAGE THE BRAKES IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE INTERMITTENT FAILURE. THE APPRO... Read more
Crash
Incident date: Nov 24, 2014
TL* THE CONTACT OWNS A 2003 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*L... Read more
Incident date: Nov 14, 2014
THERE WAS A FUEL SMELL IN THE FRONT ENGINE AREA AND CABIN OF MY CAR - DANGEROUS AND OBVIOUS RISK OF FIRE - THE VEHICLE WAS TAKEN TO LEXUS OF CLEAR LAKE WHO HAS STATED THE LEAK IS DIRECTLY FROM MY TOP FUEL RAIL AND HAS NOTHING TO DO WITH THE RECALLS ON THE FUEL SYSTEM ONE IN PARTICULAR COMING OUT THAT IS DUE TO "ANTI CORROSION PLATING REMNANTS CAUSING THE FUEL PRESSURE SENSOR TO LEAK" HOW COULD TH... Read more
Incident date: Sep 1, 2014
VEHICLE DASH IS DETERIORATING/BREAKING DOWN AND THE GLARE IS SO BAD IT IS DIFFICULT TO SEE OUT OF THE WINDSHIELD AS THE GLARE REFLECTS ONTO THE WINDSHIELD - IN WARM WEATHER THE DASH IS VERY STICKY AND GUMMY AND ALMOST IMPOSSIBLE TO CLEAN OR WASH AS EVERYTHING STICKS TO IT - THIS IS A KNOWN ISSUE AS I HAVE SEEN SEVERAL OTHER COMPLAINTS AND BLOGS - LEXUS SHOULD DEFINITELY DO SOMETHING ABOUT THE DETE... Read more
Incident date: Sep 1, 2014
AT APPROX 195,000 THE TRANSMISSION HAS COMPLETELY FAILED. I RECOGNIZE MILEAGE MIGHT BE HIGH BUT I BELIEVE THAT AS ENGINE IS GOOD FOR 250,000 TO 300,000 THE TRANSMISSION SHOULD ALSO BE RATED THAT HIGH. *TR
Incident date: Nov 4, 2014
THE CAR HAS A RANDOM DELAY PROBLEM WHEN ACCELERATING TO PASS A VEHICLE ON THE HIGHWAY CAN CAUSE A REAR END COLLISION THAT LEXUS TRY TO FIX BY CHANGING THE BOTH ENGINE HEADS COMPLETELY BUT IT DIDNOT SOLVE THE PROBLEM ENTIRELY. AFTER OIL CHANGES THE CAR LAGS AND DELAYS DUE TO VALVES NOT SITTING CORRECTLY (VALVES ARE IN THE HEADS). LEXUS IS AWARE OF THIS PROBLEM BUT HAS NO RESOLUTION AND DO NOT SEE... Read more
Incident date: Jul 16, 2014
WHILE BEING SERVICED FOR BRAKES FOR 3RD TIME , DEALER NOTICED TORN/LEAKING RT FRONT BOOT. APPEARS TO BE A MAJOR PROBLEM WITH THIS CAR. $15 PART, $475 LABOR. FORTUNATELY THIS WAS COVERED DUE TO 3RD PARTY EXTENDED WARRANTY BUT WITH THE NUMBER OF COMPLAINTS AND TSB'S ON THIS ISSUE, THE DEALER SHOULD HAVE COVERED. THIS NEGLIGENCE SHOULDN'T HAPPEN ON A PREMIUM BRAND, THIS WILL BE OUR LAST LEXUS... Read more
Incident date: Jul 16, 2014
WHILE BEING SERVICED FOR BRAKES FOR 3RD TIME , DEALER NOTICED TORN/LEAKING RT FRONT BOOT. APPEARS TO BE A MAJOR PROBLEM WITH THIS CAR. $15 PART, $475 LABOR. FORTUNATELY THIS WAS COVERED DUE TO 3RD PARTY EXTENDED WARRANTY BUT WITH THE NUMBER OF COMPLAINTS AND TSB'S ON THIS ISSUE, THE DEALER SHOULD HAVE COVERED. THIS NEGLIGENCE SHOULDN'T HAPPEN ON A PREMIUM BRAND, THIS WILL BE OUR LAST LEXUS... Read more
Incident date: Oct 1, 2014
FUEL LEAK, WHICH WAS REPAIRED AT A LEXUS DEALER. *TR
Incident date: Nov 3, 2014
SOMETHING ON WINDSHIELD THAT MAKES IT HARD TO SEE, IT IMPAIRS MY VISION. DASHBOARD IS LITERALLY MELTING! IT'S STICKY! NOW I DON'T UNDERSTAND WHY LEXUS DOESN'T TAKE CARE OF THEIR CUSTOMERS AND SEND OUT A RECALL. FIX THEIR MISTAKES AND DO IT RIGHT. I UNDERSTAND THEY TRIED TO PASS SOME CHEAPER PRODUCTS OFF ON THEIR VEHICLES BUT THAT ONLY BOUGHT THEM SOME TIME. WORD OF MOUTH IS THEIR WORST ENEMY RIGHT... Read more
Incident date: Sep 15, 2004
VEHICLE HAD BEEN PARKED ALL NIGHT, PUT KEY IN IGNITION TURNED KEY TO 'ON' PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. VEHICLE WAS NOT RUNNING AND WAS NOT MOVING, SHIFT WAS IN "PARK". *TR
Incident date: Nov 19, 2014
BOTH SEAT BELTS ON DRIVER AND PASSENGER SIDE DO NOT RETRACT. *TR
Incident date: Nov 20, 2014
THE LEXUS 2006 IS350 HAS ELECTRIC POWER STEERING PROBLEMS. THE PROBLEM CAUSED BY DEFECTED ECU COMPONENT. I BROUGHT IT TO LEXUS CAR DEALER AND THEY REQUESTED $500 JUST TO LOOK AT IT. IT'S TOO EXPENSIVE. THIS CAR COMPANY IS IRRESPONSIBLE. DON'T BUY LEXUS CAR!!!! THEY CAN'T MAKE LEXUS STEERING RELIABLE. REQUEST: LEXUS MUST FIX THIS ISSUE. *TR
Incident date: Feb 4, 2013
I TOOK MY CAR INTO PARK PLACE LEXUS IN PLANO TO HAVE THEM FIX MY AIR BAG. IT IS NOT FUNCTIONING. THE LIGHT SHOWS THAT THE AIR BAG WILL NOT COME ON. AFTER HAVING THE DEALER TRY TO FIX THE AIR BAG FIRST AT A COST OF $99.00 THEN A COAT OF $230.00 IT IS STILL NOT FIXED. WHAT CAN I DO TO HAVE THIS FAULTY PART FIXED?I DO NOT BELIEVE THAT IT IS SOMETHING I SHOULD BE PAYING FOR. *TR
Incident date: Feb 14, 2014
VEHICLE LEANS EXCESSIVELY TO THE RIGHT (PASSENGER SIDE). WE FEEL THE VEHICLE IS UNSAFE. IT APPEARS TO PROMOTE PREMATURE WEAR OF TIRES ON LEANING SIDE.LEXUS SAYS IT'S WITHIN IT'S SPECIFICATIONS. WE DID FIND OUT THE COMPANY , DEALER MANAGEMENT, SALES, AND SERVICE WAS FULLY AWARE OF THE DEFECT PRIOR TO THE SALE TO US. THE DEALER DID AN UPGRADE WHICH 'DID NOT' SOLVE THE LEAN. ALSO THERE REMAINS A ACID... Read more
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 1994 LEXUS GS300. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. ALSO, WHILE PARKED, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 278,000.
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 1994 LEXUS GS300. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. ALSO, WHILE PARKED, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 278,000.
Incident date: Jun 9, 2014
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT INDICATED THAT THERE WAS AN INTERMITTENT LEAK COMING FROM THE MOON ROOF CAUSING MOLD TO DEVELOP WITHIN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVERAL OCCASIONS. THE TECHNICIAN WAS NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHO INDICATED THAT THERE WAS A REAR BODY SEAM LEAK AND THAT ... Read more
Incident date: Oct 30, 2014
I WAS BACKING OUT OF A PARKING SPACE AND STOPPED WITH THE BRAKE ON TO PROCEED FORWARD OUT OF THE LOT. I PUT THE CAR FROM REVERSE INTO DRIVE AND IT SIMPLY TOOK OFF AT AN EXTRAORDINARILY HIGH SPEED. I HAD NOT YET EVEN PUT MY FOOT ON THE ACCELERATOR. THE CAR BARRELED INTO A TREE THAT WAS 20-25 FEET IN FRONT OF IT AND CRASHED. THE AIR BAGS DEPLOYED AND THE WHOLE FRONT END WAS DESTROYED. THE CAR W... Read more
Crash
Incident date: Jan 11, 2011
THIS IS THE FIRST BRAND NEW CAR I'VE EVER PURCHASED AND KEEP IT IN A GARAGE DURING THE DAY SINCE I HAVE TO DRIVE A WORK VEHICLE BETWEEN DAYTIME HOURS. THE GARAGE IS NOT AIR CONDITION BUT DOES NOT GET EXTREMELY HOT. THE SOFT RUBBER INTERIOR HAS DETERIORATED AND GOTTEN VERY STICKY AND BRITTLE. IT CAN BE RUBBED AWAY WITH A QUICK SWIPE OF YOUR FINGER. ITS AFFECTING MY DRIVER SIDE INTERIOR DOOR TRI... Read more
Incident date: Jan 11, 2011
THIS IS THE FIRST BRAND NEW CAR I'VE EVER PURCHASED AND KEEP IT IN A GARAGE DURING THE DAY SINCE I HAVE TO DRIVE A WORK VEHICLE BETWEEN DAYTIME HOURS. THE GARAGE IS NOT AIR CONDITION BUT DOES NOT GET EXTREMELY HOT. THE SOFT RUBBER INTERIOR HAS DETERIORATED AND GOTTEN VERY STICKY AND BRITTLE. IT CAN BE RUBBED AWAY WITH A QUICK SWIPE OF YOUR FINGER. ITS AFFECTING MY DRIVER SIDE INTERIOR DOOR TRI... Read more
Incident date: Nov 1, 2012
THE REAR LIFT GATE HANDLE IS MELTED AND GOOEY. WHEN I TOUCH IT TO OPEN THE REAR DOOR, I GET THIS GOOEY TAR-LIKE SUBSTANCE ON MY FINGERS. MY DEALER TOLD ME IT REQUIRES A COMPLETE REPLACEMENT OF THE DOOR'S ELECTRICAL COMPONENTS TO FIX. SEEMS UNUSUAL THAT THIS IS ELECTRICAL, BUT IF IT IS, THEN SOMETHING IS GENERATING AN UNUSUAL AMOUNT OF HEAT TO MELT THE RUBBER COVER. MY CAR IS BLACK, BUT IT IS S... Read more
Incident date: Nov 1, 2012
THE REAR LIFT GATE HANDLE IS MELTED AND GOOEY. WHEN I TOUCH IT TO OPEN THE REAR DOOR, I GET THIS GOOEY TAR-LIKE SUBSTANCE ON MY FINGERS. MY DEALER TOLD ME IT REQUIRES A COMPLETE REPLACEMENT OF THE DOOR'S ELECTRICAL COMPONENTS TO FIX. SEEMS UNUSUAL THAT THIS IS ELECTRICAL, BUT IF IT IS, THEN SOMETHING IS GENERATING AN UNUSUAL AMOUNT OF HEAT TO MELT THE RUBBER COVER. MY CAR IS BLACK, BUT IT IS S... Read more
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2006 LEXUS GS300. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE COOLANT WAS UNABLE TO GET TO THE ENGINE, WHICH CAUSED IT TO OVERHEAT AND BLOW THE HEAD GASKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. UPDATED 02/02/15*LJ THE CONSUMER STATED... Read more
Incident date: Oct 13, 2014
TL* THE CONTACT OWNS A 2002 LEXUS ES 300. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BACK, NECK, FACE, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ... Read more
Crash
1 injured
Incident date: May 30, 2014
I HAVE A BEAUTIFUL LEXUS IS 250 CRIMSON IN COLOR THAT I BOUGHT BACK IN FEB 2012. THE DASHBOARD HAS BEEN COMPLETELY MUTILATED.. IT IS NOT A GOOD FEELING TO KNOW HOW HARD YOU WORKED YOUR TAIL OFF TO BE 24 YEARS OLD AND BE ABLE TO AFFORD THE CAR OF YOUR DREAMS, AND NOW JUST BECAUSE IT IS OUT IN THE SUN, THE DASHBOARD MELTS. SURE WISH I WOULD HAVE KNOWN THIS INFORMATION WHEN I BOUGHT THE CAR. IT WAS N... Read more
Incident date: May 30, 2014
I HAVE A BEAUTIFUL LEXUS IS 250 CRIMSON IN COLOR THAT I BOUGHT BACK IN FEB 2012. THE DASHBOARD HAS BEEN COMPLETELY MUTILATED.. IT IS NOT A GOOD FEELING TO KNOW HOW HARD YOU WORKED YOUR TAIL OFF TO BE 24 YEARS OLD AND BE ABLE TO AFFORD THE CAR OF YOUR DREAMS, AND NOW JUST BECAUSE IT IS OUT IN THE SUN, THE DASHBOARD MELTS. SURE WISH I WOULD HAVE KNOWN THIS INFORMATION WHEN I BOUGHT THE CAR. IT WAS N... Read more
Incident date: Jun 16, 2011
THE 2010 LEXUS E35 I WAS A PASSENGER IN WAS REAR ENDED IN A MULTI-CAR ACCIDENT ON JUNE 11, 2011, ON INTERSTATE HIGHWAY 80 IN ROXBURY TOWNSHIP, NEW JERSEY. THERE WERE THREE CARS INVOLVED IN THIS COLLISION AND THE LEXUS I WAS RIDING IN WAS THE ONLY CAR WHOSE AIR BAGS FAILED TO DEPLOY. AS RESULT I SUSTAINED A SEVERE CASE OF WHIPLASH INVOLVING MY RIGHT SHOULDER AND ARM FROM WHICH I CONTINUE TO SUFFE... Read more
Crash
3 injured
Incident date: Nov 11, 2014
I PUT THE CAR ON D TO DRIVE. I STOPPED AT A RED LIGHT, I BRAKE THE CAR TO STOP. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL TO DRIVE FORWARD, BUT THE CAR REVERSED WITHOUT ME PUTTING ON R. THE REVERSE GO WAS SLOW. WHEN IT REVERSED, I TRIED TO STOP THE CAR CAR BY PRESSING ON THE BRAKE PEDAL, BUT I COULD NOT STOP THE CAR THAT WAY. I HAD TO TURN OFF THE CAR TO STOP THE REVERSE. THE CAR REV... Read more
Incident date: Nov 5, 2014
THE DASHBOARD IS MELTING IN THE AREA TOWARD THE FRONT, CLOSEST TO THE WINDSHIELD GLASS. THIS SEEMS TO BE AS A RESULT OF THE DASH MATERIAL REACTING TO HEAT. IN THE AREAS WHERE THIS OCCURS, THE SURFACE OF THE DASH IS VERY SHINY AND STICKY, AND THERE IS CONSIDERABLE GLARE FROM THE DASH WHEN DRIVING IN FULL SUNLIGHT. IN ADDITION, THERE ARE NOXIOUS FUMES EMITTED FROM THE DASH. THIS IS ESPECIALLY NOTICE... Read more
Incident date: Nov 1, 2013
UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED; RADIO STOPPED WORKING. *TR
Incident date: Nov 1, 2013
UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED; RADIO STOPPED WORKING. *TR
Incident date: Nov 3, 2014
I AM EXPERIENCING A CLICK OR SERIES OF CLICKS WHEN I DEPRESS THE BRAKE PEDAL. BASED ON ACCOUNTS AND RESEARCH OF OTHER OWNERS, THIS IS A COMMON PROBLEM WITH FAULTY BRAKE ACTUATORS. IT APPEARS THAT LEXUS IS AWARE OF THE SITUATION AND I WANTED TO REPORT THIS TO THE NHTSA DATABASE TO POTENTIALLY STEER THIS TOWARDS A RECALL. *TR
Incident date: Nov 11, 2011
IN THIS GARAGE KEPT VEHICLE, THE DASH OVER THE AIRBAG HAS CRACKED ALL THE WAY ACROSS, IN MULTIPLE CRACKS. GIVEN THE LOCATION OVER THE AIRBAG IT IS CONCERNING THAT THE INTEGRITY OF THE AIRBAG IS IN QUESTION. *TR
Incident date: Sep 1, 2012
THE DASH BOARD ON MY CAR IS MELTING THE GLARE IS VERY BAD MAKES DRIVING ON A SUNNY DAY VERY DANGEROUS CAR IS NOT SAFE. *TR
Incident date: Sep 2, 2014
MY CAR HAS 51000 MILES ON IT AND I'M TOLD MY ALTERNATOR SHOULD BE REPLACED. I TOOK MY CAR FOR ONE THINGS AND THE DEALERSHIP FOUND 4 DIFFERENT ISSUES WHICH 2 OF THE ISSUES I AM AWARE OF. GRANT YOU ALL THE PARTS IN MY CAR ARE THE ORIGINAL PARTS. I SERVICE MY CAR ACCORDING TO LEXUS 25,000 - 75,000 MILES SERVICES. HOW CAN I WELL KEPT AND SELDOM DRIVE VEHICLES HAVE AN ALTERNATOR ISSUE? ON FEBRUARY 7, ... Read more
Incident date: Sep 2, 2014
MY CAR HAS 51000 MILES ON IT AND I'M TOLD MY ALTERNATOR SHOULD BE REPLACED. I TOOK MY CAR FOR ONE THINGS AND THE DEALERSHIP FOUND 4 DIFFERENT ISSUES WHICH 2 OF THE ISSUES I AM AWARE OF. GRANT YOU ALL THE PARTS IN MY CAR ARE THE ORIGINAL PARTS. I SERVICE MY CAR ACCORDING TO LEXUS 25,000 - 75,000 MILES SERVICES. HOW CAN I WELL KEPT AND SELDOM DRIVE VEHICLES HAVE AN ALTERNATOR ISSUE? ON FEBRUARY 7, ... Read more
Incident date: Oct 27, 2014
FROM A COMPLETE STOP OR AN ABRUPT BRAKE PEDAL PRESS AND RELEASE THERE IS A VERY LOUD RUMBLE FROM THE FRONT END OF THE CAR. IT IS A RUMBLE OR CREAKING NOISE AND DOES NOT INSPIRE CCONFIDENCE IN THE BRAKING SYSTEM OF THIS VEHICLE. *TR
Incident date: Nov 2, 2014
WHILE TRAVELING AT 25 MPH THE CAR STOPPED ACCELERATING FORWARD AND SEEMED TO NOT BE IN GEAR. AS I PRESSED THE GAS PEDAL THE ENGINE REVVED UP, BUT WOULD NOT GO FORWARD. CAR WAS TAKEN TO THE DEALER WHO STATED EVEN THOUGH THE CAR ONLY HAS 123K , YOU NEED TO REPLACE THE TRANSAXLE. I CONFIRMED THAT THEIR WAS NO MAINTENANCE REQUIRED. *TR
Incident date: Nov 7, 2014
THE ELECTRICAL POWER STEERING FAILED. IT'S HARD TO MAKE TURN. DIAGNOSITICS INDICATE FAILURE DUE TO FAULTY ELECTRICAL COMPONENTS. ASKED LEXUS DEALER FIX BUT REFUSED. *TR
Incident date: Jan 1, 2014
PARKING ON MY GARAGE
Crash
Incident date: Jan 1, 2014
PARKING ON MY GARAGE
Crash
Incident date: Oct 20, 2014
VEHICLE STARTED LEAKING OIL AND WITHIN 50 YARDS LOST ALL ENGINE OIL. TOYOTA DEALERSHIP FOUND OIL COOLER PIPE HAD LEAKED AND THEY HAD TO REPLACE THE OIL COOLER ASSEMBLY - PARTS NUMBERS - 15767-31020, 11496-31010, 15785-31010. *TR
Incident date: Aug 1, 2012
DASHBOARD IS MELTING, VERY SEVERE. NOT ONLY A VISIBILITY ISSUE WITH THE GLARE BUT IT IS NOW DRIPPING INTO THE START ENGINE BUTTON WHICH COULD LEAD TO ELECTRICAL PROBLEMS AND BECOME EVEN MORE OF A SAFETY ISSUE. LEXUS DEALER SAID HE WOULD SUBMIT PICTURES AND GET BACK WITH ME. IT HAS BEEN ABOUT 10 DAYS AND NO WORD YET. *TR
Incident date: Nov 5, 2014
MY DASHBOARD IS MELTING. THE PLASTIC IS STICKY AND LEAVES A BLACK FILM ON ANYTHING THAT TOUCHES IT INCLUDING FINGERS AND CLOTHING. THE BLACK RESIDUE IS VERY DIFFICULT TO GET OFF ONCE IT IS ON SOMETHING. JUST WASHING HANDS MULTIPLE TIMES WITH SOAP AND WATER IS NOT ENOUGH TO REMOVE IT. *TR
Incident date: Oct 26, 2014
BOUGHT THIS CAR USED 3/2011. ON 10/26/14 WHILE DRIVING DOWN THE INTERSTATE THE CAR BEGAN MAKING A WHINING NOISE & THEN COMPLETELY STOPPED. WOULD ONLY GO FORWARD A FEW FEET, BACKWARD A FEW FEET & THEN NOTHING. HAD THE CAR TOWED & DISCOVERED THAT TRANSMISSION WAS BAD. ALREADY HAD TO REPLACE A TRANSMISSION IN 2002 RX300 & KNEW THAT YEAR MODEL WAS NOTORIOUS FOR BAD TRANS BUT HAD RESEARCHED THIS YEAR... Read more