Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Feb 22, 2015
WHILE BACKING OUT OF MY DRIVEWAY, I BUMPED A TREE WITH THE PASSENGER'S SIDE MIRROR. THE IMPACT WAS SLIGHT, ESTIMATED SPEED WAS 5MPH AS THE DRIVEWAY WAS ICY. THE WHEELS WERE NOT TURNED MUCH AS THAT PORTION OF THE DRIVEWAY IS STRAIGHT. AFTER THE IMPACT, I FOUND THAT THE WHEEL WAS VERY DIFFICULT TO TURN AND THE "P/S FAIL" LIGHT WAS LIT ON THE INSTRUMENT CLUSTER. AFTER EXAMINING THE OUTSIDE OF THE CA... Read more
Incident date: Feb 22, 2015
WHILE BACKING OUT OF MY DRIVEWAY, I BUMPED A TREE WITH THE PASSENGER'S SIDE MIRROR. THE IMPACT WAS SLIGHT, ESTIMATED SPEED WAS 5MPH AS THE DRIVEWAY WAS ICY. THE WHEELS WERE NOT TURNED MUCH AS THAT PORTION OF THE DRIVEWAY IS STRAIGHT. AFTER THE IMPACT, I FOUND THAT THE WHEEL WAS VERY DIFFICULT TO TURN AND THE "P/S FAIL" LIGHT WAS LIT ON THE INSTRUMENT CLUSTER. AFTER EXAMINING THE OUTSIDE OF THE CA... Read more
Incident date: Mar 7, 2015
THE EVENING OF 3/7/15 MY WIFE AND I DROVE FROM CEDAR RAPIDS, IA. TO OUR HOME IN MUSCATINE, IA. AS WE EXITED I-80 AFTER ALMOST ONE HOUR OF CONSTANT INTERSTATE DRIVING, THE CAR STALLED AT APPROXIMATELY 5 MPH AS WE CAME TO THE STOP SIGN AT THE END OF THE EXIT RAMP. WE LOST POWER STEERING AND POWER BRAKES AS WELL, CAUSING PANIC. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN THE TWO YEARS WE HAVE... Read more
Incident date: Mar 7, 2015
THE EVENING OF 3/7/15 MY WIFE AND I DROVE FROM CEDAR RAPIDS, IA. TO OUR HOME IN MUSCATINE, IA. AS WE EXITED I-80 AFTER ALMOST ONE HOUR OF CONSTANT INTERSTATE DRIVING, THE CAR STALLED AT APPROXIMATELY 5 MPH AS WE CAME TO THE STOP SIGN AT THE END OF THE EXIT RAMP. WE LOST POWER STEERING AND POWER BRAKES AS WELL, CAUSING PANIC. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN THE TWO YEARS WE HAVE... Read more
Incident date: Mar 7, 2015
THE EVENING OF 3/7/15 MY WIFE AND I DROVE FROM CEDAR RAPIDS, IA. TO OUR HOME IN MUSCATINE, IA. AS WE EXITED I-80 AFTER ALMOST ONE HOUR OF CONSTANT INTERSTATE DRIVING, THE CAR STALLED AT APPROXIMATELY 5 MPH AS WE CAME TO THE STOP SIGN AT THE END OF THE EXIT RAMP. WE LOST POWER STEERING AND POWER BRAKES AS WELL, CAUSING PANIC. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN THE TWO YEARS WE HAVE... Read more
Incident date: Feb 25, 2015
WHILE DRIVING ON I-70, ELEVATED SECTION DOWN TOWN DENVER, VEHICLE LOST POWER, WARNING LIGHTS CAME ON INCLUDING HYBRID SYSTEM, CHECK ENGINE, ANTISKID, AND SEVERAL OTHERS. VEHICLE COASTED TO A STOP AFTER DIFFICULTY GETTING TO THE SAFETY LANE NEARLY CAUSING AND ACCIDENT. THIS INCIDENT HAPPENED AFTER THE RECALL WHERE THE IPM MODULE WAS REPLACED. TOWED TO DEALER BUT AFTER 3 DAYS OF TESTS DEALER REPORTE... Read more
Incident date: Feb 18, 2015
I LOST POWER STEERING AND VERY HARD TO TURN THE STEERING WHEEL. PS LIGHT IS CAME ON THE DASH. *TR
Incident date: Feb 18, 2015
I LOST POWER STEERING AND VERY HARD TO TURN THE STEERING WHEEL. PS LIGHT IS CAME ON THE DASH. *TR
Incident date: Feb 18, 2015
I LOST POWER STEERING AND VERY HARD TO TURN THE STEERING WHEEL. PS LIGHT IS CAME ON THE DASH. *TR
Incident date: Mar 21, 2014
MY IS 250 HAD A RECALL/TSB FOR A SEVERE ENGINE PROBLEM THAT INVOLVED REBUILDING THE ENTIRE ENGINE. THEY PERFORMED THIS IN 2013. BARELY 1 YEAR LATER I EXPERIENCED THE SAME PROBLEM, I BROUGHT IT BACK TO THE DEALER AND WAS TOLD THEY COULD NOT REPLICATE THE ISSUE. 2 WEEKS AGO THE PROBLEM HAPPENED AGAIN SO I BROUGHT IT BACK TO THE DEALER, NOW THEY INFORM ME THE CAR NEEDS A NEW ENGINE AND IS GOING TO ... Read more
Incident date: Mar 1, 2015
IT HAPPENED ON TWO OCCASIONS. I WAS DRIVING AND DECIDED TO ROLL DOWN MY PASSENGER WINDOW. I NORMALLY KEEP IT CLOSED. AFTER A WHILE, DECIDED TO CLOSE IT AND ROLLED UP BUT IT OVERSHOOT THE WINDOW FRAME, THAT THE GLASS ALMOST FELL OFF. I HAD TO STOPPED AND MANUALLY PUSH IT BACK IN. I SUCCESSFULLY ROLLED IT UP AND KEPT IT THERE FOR A WEEK UNTIL MY SON ROLLED IT DOWN LAST MARCH 1ST,2015. IT NO LONGER W... Read more
Incident date: Mar 1, 2015
IT HAPPENED ON TWO OCCASIONS. I WAS DRIVING AND DECIDED TO ROLL DOWN MY PASSENGER WINDOW. I NORMALLY KEEP IT CLOSED. AFTER A WHILE, DECIDED TO CLOSE IT AND ROLLED UP BUT IT OVERSHOOT THE WINDOW FRAME, THAT THE GLASS ALMOST FELL OFF. I HAD TO STOPPED AND MANUALLY PUSH IT BACK IN. I SUCCESSFULLY ROLLED IT UP AND KEPT IT THERE FOR A WEEK UNTIL MY SON ROLLED IT DOWN LAST MARCH 1ST,2015. IT NO LONGER W... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2006 LEXUS GS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 24, 2015
I NOTICED THAT WHEN I PUSH THE BRAKES I HEAR CLICKING NOISE AND BRAKES ACTS HEAVILY. I DID A RESEARCH ON THIS ISSUE AND I FOUND MANY COMPLAINTS FROM LEXUS OWNERS. SOME OWNERS WERE LUCKY TO HAVE LEXUS DEALER REPLACE THE ABS ACTUATOR FOR THEM AND OTHER NOT. LEXUS DEALERS TOLD SOME LS460 OWNERS THAT THEY CHANGED THE VENDOR OF THE ABS ACTUATOR DUE A MALFUNCTION ERROR. CURRENTLY I'M CONCERNED TO D... Read more
Incident date: Feb 26, 2015
MY 2007 LEXUS IS250 HAS A STICKY MELTING DASHBOARD AND STICKY DOOR THAT ARE A NUISANCE AND AFFECT MY DRIVING. THIS IS NOT SAFE AND LEXUS USED A HORRIBLE MATERIAL FOR IT. *TR
Incident date: Feb 27, 2015
MY 2007 LEXUS IS250 HAS ISSUES WITH THE WINDSHIELD MOLDING. THE LEFT AND RIGHT SIDE ARE CHIPPING AWAY AND CRACKING ON THE LEFT AND RIGHT SIDE. IT SEEMS LIKE IT IS DUE TO THE SUN AND THE PART DOES NOT WITHSTAND HEAT CAUSING IT TO DRY WHERE IT BECOMES BRITTLE. THIS CAN BE A SAFETY ISSUE AND NEEDS TO BE RESOLVED. *TR
Incident date: Feb 25, 2015
BRAKES MAKING TICKING NOISE WHEN BACKING
Incident date: Feb 3, 2015
I TOOK MY VEHICLE INTO LEXUS AND THEY CONFIRMED THERE WAS A PROBLEM WITH THIS EXACT YEAR AND MAKE AND MODEL FOR THE CARS ENGINE MISFIRING. LEXUS HAS ACKNOWLEDGED THERE WAS A CAMPAIGN TO FIX THIS VERY ISSUE AND HAVE CONFIRMED MY CAR NEEDS THE WORK DONE BUT HAS SAID THEY WILL BE OF NO SERVICE TO ME. THIS PROBLEM HAS BEEN FIXED FOR OTHER CUSTOMERS IN THE SAME SITUATION BUT I FEEL AS THOUGH LEXUS IS D... Read more
Incident date: Nov 5, 2014
WHEN CRANKING THE CHECK ENGINE AND THE VSC AND TRACTION LIGHT ALL COME ON. HAD THE TOYOTA DEALERSHIP PUT IT ON THE MACHINE SAID IT WAS SOMETHING WITH EMISSIONS THAT WOULD RUN AROUND 2K TO REPAIR AT THE LEXUS DEALERSHIP. VEHICLE RUNS PERFECT. LIGHTS WILL GO OFF AT RANDOM TIMES BUT THEN COME BACK ON. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS AND THE VEHICLE IS STILL RUNNING GREAT. OTHER OWN... Read more
Incident date: Dec 9, 2014
TL* THE CONTACT OWNED A 2006 LEXUS GS300. WHILE DRIVING AT 50 MPH, THE VEHICLE DRIFTED OFF THE ROAD, CRASHED INTO A CEMENT STONE, AND FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. ... Read more
Crash
1 injured
Incident date: Feb 18, 2015
ON EXIT RAMP FROM I 70 TO I 270, THE OVERPASS WAS COVERED WITH ICE, SLID OFF THE ROAD AND INTO THE TREES HEAD ON. I QUESTIONED THE LEXUS COMPANY ABOUT THE AIR BAG(S) NOT DEPLOYING......UPDATED 03-11-15 *BF UPDATED 5/3/2016 *JS THE AIR BAG DID NOT DEPLOY IN A HEAD-ON COLLISION WITH A TREE - THE CAR WAS TOTALED. *TR
Crash
Incident date: Jun 1, 2013
LOW ENGINE OIL CONDITION WITH NO EVIDENCE OF LEAKS. EXCESSIVE OIL BURNING AND HAVING TO CONSTANTLY CHECK AND ADD SEVERAL TIMES BETWEEN REGULARLY SCHEDULED OIL CHANGES. OFTEN OBSERVED BY CHECKING BEFORE WARNING INDICATION. THIS COULD LEAD TO MAJOR ENGINE FAILURE INCLUDING SUDDEN LOCKUP,STALL, OVERHEATING, THROWN RODS, ETC.THERE IS RECENT EVIDENCE AND ADMISSION FROM LEXUS THAT THE PISTON RINGS WERE ... Read more
Incident date: Oct 9, 2013
MY CAR OVER THE LAST COUPLE OF YEARS STARTED EXPERIENCING ABNORMAL ACCELERATION . THERE WERE TIMES IT USES TO SURGE OR SOUND LIKE IT WAS RAMPING UP TO GO FAST, EVEN WITH MY FOOT ON THE BREAK, YOU COULD HEAR THE ACCELERATION TRYING TO RAMP UP LIKE IF MY FOOT WASN'T ON THE BREAK IT WOULD JUST TAKE OFF. THEN THE OPPOSITE STARTED TO HAPPEN. MY CAR IDLE WOULD JUST DROP AND BASICALLY WHEN I WOULD... Read more
Incident date: Feb 22, 2015
PASSENGER SIDE AIR BAG IS PROTRUDING. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT BUT I AM NOW CONCERNED THAT IF ONE WERE TO OCUT, THE AIRBAG WOULD NOT WORK. *TR
Incident date: May 15, 2013
THE DASHBOARD IS DISINTEGRATING. THE CAR HAS BEEN PREDOMINANTLY KEPT COVERED AND WELL MAINTAINED. INITIALLY A LARGE PIECE (CREDIT CARD SIZE) BROKE OFF DASH. WE REPAIRED WITH VINYL RESTORATION COMPANY, AND ANOTHER AREA ABOUT A YEAR LATER. SINCE THEN, NUMEROUS CRACKS ARE PRESENT - TOO MANY TO REPAIR. THIS IS NOT NORMAL WEAR! *TR
Incident date: May 15, 2013
THE DASHBOARD IS DISINTEGRATING. THE CAR HAS BEEN PREDOMINANTLY KEPT COVERED AND WELL MAINTAINED. INITIALLY A LARGE PIECE (CREDIT CARD SIZE) BROKE OFF DASH. WE REPAIRED WITH VINYL RESTORATION COMPANY, AND ANOTHER AREA ABOUT A YEAR LATER. SINCE THEN, NUMEROUS CRACKS ARE PRESENT - TOO MANY TO REPAIR. THIS IS NOT NORMAL WEAR! *TR
Incident date: Feb 21, 2015
I WAS DRIVING AND THE VEHICLE STARTED TO STALL AND THEN JOLT INCREASING AND DECREASING IN ACCELERATION BY ITSELF I HAVE ALREADY HAD THE TRANSMISSION SERVICED AND REBUILT A COUPLE YEARS AGO AND NOW IT SEEMS TO BE DOING THE SAME THING. *TR
Incident date: Feb 21, 2015
I WAS DRIVING AND THE VEHICLE STARTED TO STALL AND THEN JOLT INCREASING AND DECREASING IN ACCELERATION BY ITSELF I HAVE ALREADY HAD THE TRANSMISSION SERVICED AND REBUILT A COUPLE YEARS AGO AND NOW IT SEEMS TO BE DOING THE SAME THING. *TR
Incident date: Feb 9, 2015
WAS DRIVING 2004ES 330 LEXUS ON INTERSTATE, TRAFFIC WAS LIGHT, CLOUDY DAY @1:20PM. HAD BEEN ON INTERSTATE FOR MAYBE 15-18 MINS OF DRIVING BEFORE ACCIDENT OCCURRED. ALL OF A SUDDEN STEERING SEEM TO LOCK AND CAR JUST STARTED SPINNING UNCONTROLLABLE. HIT ONE BRICK OVERPASS THEN SPRUNG INTO THE OPPOSITE SIDE, HITTING ANOTHER BRICK WALL,CONTINUED TO SPIN UNTIL IT REST AGAINST THE BRICK WALL AGAIN. AFT... Read more
Crash
Incident date: Feb 15, 2015
WHEN TURNING INTO A PARKING SPACE ON A PRIVATE PARKING LOT, THE VEHICLE SPEED UP AND BRAKES DID NOT STOP IT. THE VEHICLE JUMPED A CURB AND CONTINUED UNTIL IT HIT TWO TREES THAT STOPPED IT. DAMAGE WAS ESTIMATED AT $9000. *TR
Crash
Incident date: Feb 15, 2015
WHEN TURNING INTO A PARKING SPACE ON A PRIVATE PARKING LOT, THE VEHICLE SPEED UP AND BRAKES DID NOT STOP IT. THE VEHICLE JUMPED A CURB AND CONTINUED UNTIL IT HIT TWO TREES THAT STOPPED IT. DAMAGE WAS ESTIMATED AT $9000. *TR
Crash
Incident date: Jan 1, 2007
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD PRODUCED A STICKY SUBSTANCE AND FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Incident date: Feb 9, 2015
VEHICLE HEADLIGHTS GO OUT WHILE DRIVING. I HAVE DONE SOME RESEARCH AND DISCOVERED IT IS A MAJOR PROBLEM WITH THIS MODEL AND WOULD LIKE TO KNOW WHY THERE HAS NOT BEEN A RECALL TO ADDRESS THE PROBLEM. I HAVE A 16 YEAR OLD DRIVING THIS VEHICLE AND I AM VERY CONCERNED. *TR
Incident date: Feb 18, 2015
I HAVE LEXUS ES350 YEAR 2010 ,I HAVE PROBLEM WITH THE BATTERY NEED TO JUMP STAR I BRING TO THE DEALER TO CHECK ,THEY TOLD ME NEED TO CHANGE THE BATTERY ,WITH THE FULL PRICE $198.00 ,THEY TOLD ME THE BATTERY ON MY CAR IS NO MORE WARRANTY I HAVE NO IDEA ,BUT THE BATTERY ON MY CAR FROM LEXUS LOGO AND WITH THE 84 MONTH WARRANTY ON IT , IF YOU COUNTING BACK ON THE CAR 2010 UNTIL NOW IS NOT 60 MONTH Y... Read more
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2007 LEXUS LS 460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 14, 2013
THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND HAS BECOME SEVERELY BRITTLE, FOR EXAMPLE IF YOU WERE TO JUST SCRAPE IT WITH YOUR FINGERNAIL THE MATERIAL JUST PUTTYS UP LIKE CLAY. IF NOT REPAIRED, THE CRACKS WILL CONTINUE TO ENLARGE AND THE DASH WILL LITERALLY DISINTEGRATE, POSSIBLY AFFECTING THE DEPLOYMENT OF THE DASHBOARD AIR BAGS. I FEEL THAT THE DEFECTIVE DASHBOARD IS A MANUFACTURER'S ... Read more
Incident date: Feb 3, 2014
DASHBOARD STARTS TO GET REALLY SHINY AND STICKY WHEN THE CAR IS OUT IN THE SUN, EITHER DRIVING OR WHEN PARKED. AFTER TEMPERATURE IN THE CAR AND ON THE DASH RETURN TO A MORE MODERATE TEMPERATURE, THE DASHBOARD IS NO LONGER SHINY, BUT IT IS TACKY. PROBLEM IS WHEN THE DASHBOARD IS OUT IN THE SUN AND IT GETS SHINY. THIS CAUSES A FAIRLY BAD GLARE ON THE FRONT WINDSHIELD SINCE THE SUN IS REFLECTING OFF ... Read more
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 2013 LEXUS CT. WHILE COASTING INTO AN ELEVATED DRIVEWAY, THE VEHICLE EXPERIENCED BRAKE FAILURE. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STOPPED RIGHT IN FRONT OF HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,847. THE VIN WAS NOT AVAILABL... Read more
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Crash
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Crash
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Crash
Incident date: Mar 27, 2014
AIR BAG "PROBLEM" WARNING LIGHT CAME ON INTERMITTENTLY. DEALER STATED THAT IF THE LIGHT WAS ON, THE AIR BAGS WOULD NOT DEPLOY IN A CRASH. *TR
Incident date: Jun 29, 2012
I OWN 2 LEXUS 2004 RX330. BOTH OF CARS HAVE THE PASSENGER MIRROR CHANGE COLOR (CHANGE TO DARKER COLOR). ONE HAPPEN ABOUT 3 YEAR AGO. ONE HAPPEN ABOUT A YEAR AGO. *TR
Incident date: Aug 9, 2014
I WAS DRIVING ON INTERSTATE 95 SOUTH WHEN I LOST THE STEERING CAPABILITY IN MY RX350 LEXUS VEHICLE. VEHICLE HAD TO BE TOWED FOR REPAIR. WAS TOLD IT WAS MY A/C COMPRESSOR THAT FAILED THAT CAUSED MY WATER PUMP TO BLOWUP WHICH CAUSED THE SERPENTINE BELT TO BREAK= $2,308. NOT SURE I BELIEVE ALL THIS. WHEN I RELAYED ALL THIS INFORMATION TO MY LEXUS DEALER THEY HAD NO COMMENT. 6,000 MILES LATER I... Read more
Incident date: Feb 16, 2015
THE AIR BAGS ON THE FRONT PASSENGER SIDE IS PROTRUDING OUT OF THE DASH. THIS COULD BE A HAZARD BECAUSE THE AIR BAG APPEARS THAT IT COULD BE RELEASED AT ANYTIME. *TR
Incident date: Mar 3, 2014
DASHBOARD HAS MELTED AND CAUSING SIGNIFICANT VISIBILITY ISSUES WHILE DRIVING. *TR
Incident date: Apr 1, 2009
MY AIR VENTS CONSTANTLY EMIT A WHITE POWDERY SUBSTANCE THAT COLLECTS ON THE DASHBOARD AND WITHIN THE VENTS. I HAVE COMPLAINED TO THE DEALERSHIP WITH CONCERNS OF WHAT I AM INHALING INTO MY LUNGS AND WAS TOLD THAT THE CALCIUM COATING IS COMING OFF OF A TUBE OR WIRE AND THE CALCIUM THEN GETS BLOWN OUT OF THE AIR VENTS INTO THE PASSENGER COMPARTMENT. THEY ALSO STATED THAT THE SUBSTANCE IS NOT HARMFU... Read more
Incident date: Apr 1, 2009
MY AIR VENTS CONSTANTLY EMIT A WHITE POWDERY SUBSTANCE THAT COLLECTS ON THE DASHBOARD AND WITHIN THE VENTS. I HAVE COMPLAINED TO THE DEALERSHIP WITH CONCERNS OF WHAT I AM INHALING INTO MY LUNGS AND WAS TOLD THAT THE CALCIUM COATING IS COMING OFF OF A TUBE OR WIRE AND THE CALCIUM THEN GETS BLOWN OUT OF THE AIR VENTS INTO THE PASSENGER COMPARTMENT. THEY ALSO STATED THAT THE SUBSTANCE IS NOT HARMFU... Read more
Incident date: Feb 13, 2015
DASH IS MELTING AND CRACKED. CAUSING VISIBILITY IMPAIRMENT
Incident date: Feb 13, 2015
DASH IS MELTING AND CRACKED. CAUSING VISIBILITY IMPAIRMENT