Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Mar 26, 2015
THE DRIVER/OWNER OF THE LEXUS LS 430 WAS PULLING IN TO A PARKING SPOT BEHIND ANOTHER CAR AT A PRIVATE CLUB. IT WAS STRAIGHT IN PARKING BEHIND A GMC YUKON. IN PULLING INTO THE SPOT, THE RIGHT REAR TIRE WENT OVER A CURB, AND SUDDENLY THE CAR ACCELERATED LIKE A ROCKET. THE DRIVER STEPPED ON THE BRAKE AND NOTHING WOULD STOP IT. SINCE THE CAR WAS ONLY ABOUT ONE FOOT AWAY FROM THE PARKED YUKON, THE ... Read more
Crash
Incident date: Mar 26, 2015
THE DRIVER/OWNER OF THE LEXUS LS 430 WAS PULLING IN TO A PARKING SPOT BEHIND ANOTHER CAR AT A PRIVATE CLUB. IT WAS STRAIGHT IN PARKING BEHIND A GMC YUKON. IN PULLING INTO THE SPOT, THE RIGHT REAR TIRE WENT OVER A CURB, AND SUDDENLY THE CAR ACCELERATED LIKE A ROCKET. THE DRIVER STEPPED ON THE BRAKE AND NOTHING WOULD STOP IT. SINCE THE CAR WAS ONLY ABOUT ONE FOOT AWAY FROM THE PARKED YUKON, THE ... Read more
Crash
Incident date: Mar 27, 2015
OPERATING VEHICLE 50 MPH SLIGHT DOWNHILL ABS WARNING BRAKE WARNING HYBRID WARNING ALL CAME ON WITH AUDIBLE ALARM. VEHICLE WAS DIFFICULT TO STOP. *TR
Incident date: Mar 27, 2015
OPERATING VEHICLE 50 MPH SLIGHT DOWNHILL ABS WARNING BRAKE WARNING HYBRID WARNING ALL CAME ON WITH AUDIBLE ALARM. VEHICLE WAS DIFFICULT TO STOP. *TR
Incident date: Mar 27, 2015
THERE WAS A TORN POWER STEERING BOOT ON THE RACK. THE TORN SHOULD BE THERE FOR A WHILE. I PURCHASED A 100K MILES WARRANTY WHEN I BOUGHT THE CAR BUT THE LEXUS DEALERS NEVER MENTIONED OR POINTED OUT ABOUT THE DAMAGE UNTIL THE 100K MILES WARRANTY RAN OUT. AS SOON AS THE WARRANTY RAN OUT, I GOT INFORMED THAT THE POWER STEERING BOOT ON THE RACK GOT TORN AND IT WILL COST ME $1600. *TR
Incident date: Mar 26, 2015
WENT TO CHARLES BARKER LEXUS IN VA. BEACH, VA. FOR A STATE INSPECTION FOR OUR 2006 RX330 WITH LESS THAN 70K MILES AND WAS TOLD THEY HAD TO FAIL IT FOR INSPECTION BECAUSE THE BOOT ON THE RACK AND PINION WAS LEAKING. THE SERVICE ADVISER KNOWING THIS IS COMMON PROBLEM SAID THAT THERE ARE 3 OPTIONS. REPLACE IT AT $1,800.00 OR THEY COULD BUT A BOOT ON IT (BAND-AID) AND IT WILL PASS INSPECTION FOR $45... Read more
Incident date: Dec 10, 2014
TICKING NOISES WHEN COLD START FOR FIRST 15 MINUTES. *TR
Incident date: Feb 28, 2015
WE WERE GOING ON A TWO WAY STREET, (OLD ANNAPOLIS ROAD, ELLICOTT CITY, MD-21042) ANOTHER CAR CROSSED THE TWO YELLOW LANES (MEDIAN) AND HIT OUR CAR HEAD- ON. THE FRONT PORTION OF OUR CAR AND THAT CAR HIT US WAS COMPLETELY DAMAGED. THE CAR BEHIND US COULD NOT STOP AND HIT OUR CAR FROM THE REAR. WE NOTED THAT BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS IN OUR 2005 LEXUS 330 DID NOT DEPLOY. ... Read more
Crash
2 injured
Incident date: Jan 23, 2015
I RECEIVED A RECALL NOTICE ABOUT TWO MONTHS AGO AND AFTER NUMEROUS CALLS TO MY LOCAL DEALER, AKRON CANTON LEXUS, NOTHING HAS BEEN RESOLVED, NO REPLACEMENT HAS BEEN MADE AND HAVE NOT RECEIVED ANY HELP FROM MY LOCAL DEALER. THE RECALL INVOLVES A POTENTIAL FUEL PRESSURE SENSOR LEAK WHICH I MIGHT THINK MAY BE A SERIOUS ISSUE TO ADDRESS ESPECIALLY SINCE IMPORTANT SAFETY RECALL NOTICE IS WRITTEN IN R... Read more
Incident date: Mar 23, 2015
I WAS DRIVING 65 MILES PER HOUR ON THE FREEWAY WHEN I JUST HEARD A BIG LOUD POP I LOOK AT THE SUN ROOF AND SEE SHADDER GLASS COMING DOWN ON ME. THERE WAS A BIG HOLE IN THE MIDDLE AND NOTHING COULD OF HIT ME THERE WAS NO ROCKS NEAR ME... WHEN I STOPED TO CHECK INSIDE THE TRUCK THERE WAS NOTHING THAT SHOWED WHAT COULD OF HIT THE SUN ROOF SUCH AS A ROCK... WE TOOK IT TO THE LEXUS DELAER AND SAID IT W... Read more
Incident date: Mar 21, 2015
I BOUGHT THE VEHICLE IN FOR SERVICE OF AN OIL CHANGE ON MARCH 21, 2015. I WAS INFORMED BY MY ADVISOR THAT THE POWER RACK & PINION ASSY. IS LEAKING FLUID. THE ENTIRE ASSY. HAS TO BE REPLACED AT A COST OF $1, 900.00 (REALLY). IF THE FLUID IS LEAKING THAT WOULD AFFECT MY STEERING THE VEHICLE AND TURNING (GOD FORBID). THE VEHICLE IS ONLY 6 YEARS OLD HOW CAN THIS POSSIBLY BE. DUE TO THE POTENTIAL SAFE... Read more
Incident date: Jul 10, 2009
2006 LEXUS RX 400H. CONSUMER WRITES IN REGARDS TO SYSTEM INVERTER, INTELLIGENT POWER MODULE SAFETY RECALL. *SMD THE CONSUMER STATED ON JULY 9, 2009 WHILE DRIVING ON THE HIGHWAY, AT 65 MPH, THE VEHICLE UNEXPECTEDLY LOST POWER. THE VEHICLE STOPPED RESPONDING TO ANY ACCELERATION AND THE CONSUMER HAD NO CHOICE BUT TO COAST OFF TO THE SIDE OF A NEARBY OFF RAMP. AFTER BEING TOWED TO THE DEALER, IT WA... Read more
Incident date: Mar 1, 2012
THE DASHBOARD IS CRACKING AND LOOKS TO BE EXPANDING. THIS IS HAPPENING ON THE PASSENGER SIDE AIRBAG SEAM AND IT STARTED ABOUT 3 YEARS AGO. I AM VERY CONCERN THIS MAY COMPROMISE THE AIRBAG AND SAFETY. I CALLED MY LOCAL LEXUS DEALERSHIP AND CORPORATE HEADQUARTERS AFTER HEARING ABOUT MANY OTHER MODELS BEING REPLACED BUT MY MODEL IS NOT ON THE LIST. ON CLUBLEXUS.COM, MANY USERS ARE EXPERIENCING THE S... Read more
Incident date: Mar 1, 2012
THE DASHBOARD IS CRACKING AND LOOKS TO BE EXPANDING. THIS IS HAPPENING ON THE PASSENGER SIDE AIRBAG SEAM AND IT STARTED ABOUT 3 YEARS AGO. I AM VERY CONCERN THIS MAY COMPROMISE THE AIRBAG AND SAFETY. I CALLED MY LOCAL LEXUS DEALERSHIP AND CORPORATE HEADQUARTERS AFTER HEARING ABOUT MANY OTHER MODELS BEING REPLACED BUT MY MODEL IS NOT ON THE LIST. ON CLUBLEXUS.COM, MANY USERS ARE EXPERIENCING THE S... Read more
Incident date: Feb 10, 2015
AFTER OIL CHANGE CAR LACK OF POWER ACCELERATION. DEALER TOOK THE VEHICLE THREE TIMES. ALL TOGETHER THEY KEPT THE VEHICLE 15 DAYS. AT THE END I WAS TOLD NEED TO CHANGE HEADS AND VALVES. COST $8000. PROBLEM IS IN LEXUS MFG. THEY CREATED THE PROBLEM AND WE HAVE TO SUFFER. *TR
Incident date: Mar 21, 2015
DURING ROUTINE OIL CHANGE AT LEXUS DEALERSHIP I WAS INFORMED THE RACK AND PINION STEERING BOOT WAS LEAKING AND THE ENTIRE ASSEMBLY NEEDED REPLACING SOON AS IT POSES A SAFETY ISSUE. LEARNED THIS IS A VERY COMMON RECURRING ISSUE WITH THIS MAKE/MODEL/YEAR AND VALIDATED AS SUCH ON-LINE. ESTIMATED COST OF REPAIR THAT I WAS QUOTED: $1,536.88. DUE TO THE POTENTIAL SAFETY ISSUE AND NUMBER OF OCCURREN... Read more
Incident date: May 1, 2009
ENGINE RATTLE ON COLD START. *TR
Incident date: Mar 16, 2015
DRIVING OUT OF MY GARAGE USUALLY SLOWLY AND WHEN I PUT MY FOOT ON THE GAS WHILE IN REVERSE TO PULL OUT THE CAR JUST FLEW OUT INTO THE STREET. THE IMMEDIATELY TRIED TO BRAKE AND COULDN'T WORK. WHEN I HIT A TRUCK IN THE STREET BEHIND ME THE CAR FINALLY STOPPED. I HAD NO CONTROL. THIS NEVER HAPPENED BEFORE, A FIRST TIME AND A VERY FRIGHTENING EXPERIENCE. THE CAR IS AT THE LEXUS AUTHORIZE... Read more
Crash
Incident date: Mar 16, 2015
DRIVING OUT OF MY GARAGE USUALLY SLOWLY AND WHEN I PUT MY FOOT ON THE GAS WHILE IN REVERSE TO PULL OUT THE CAR JUST FLEW OUT INTO THE STREET. THE IMMEDIATELY TRIED TO BRAKE AND COULDN'T WORK. WHEN I HIT A TRUCK IN THE STREET BEHIND ME THE CAR FINALLY STOPPED. I HAD NO CONTROL. THIS NEVER HAPPENED BEFORE, A FIRST TIME AND A VERY FRIGHTENING EXPERIENCE. THE CAR IS AT THE LEXUS AUTHORIZE... Read more
Crash
Incident date: Mar 1, 2015
THE TRACTION LIGHT AND SKID CONTROL LIGHT COMES ON EVEN WHEN VEHICLE IS NOT MOVING. *TR
Incident date: Mar 1, 2015
THE TRACTION LIGHT AND SKID CONTROL LIGHT COMES ON EVEN WHEN VEHICLE IS NOT MOVING. *TR
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE THE VEHICLE WAS IN PARK, THE STEERING WHEEL FELT LOOSE AND A NOISE WAS COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, WHILE IN PARK, THERE WAS A NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STAT... Read more
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE THE VEHICLE WAS IN PARK, THE STEERING WHEEL FELT LOOSE AND A NOISE WAS COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, WHILE IN PARK, THERE WAS A NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STAT... Read more
Incident date: Mar 18, 2015
THE CHECK ENGINE, CHECK VSC LIGHT WOULD INTERMITTENTLY COME ON WHEN I TURNED ON MY CAR AND SOMETIMES WHILE DRIVING. THIS HAS HAPPENED SINCE I PURCHASED MY CAR IN 2006. I BROUGHT MY CAR IN FOR THE RECALL BUT THEY COULDN'T MAKE THE LIGHT COME ON WHEN THEY HOOKED UP THEIR COMPUTERS TO THE COMPUTERS IN MY CAR. I RECENTLY BROUGHT MY CAR TO ANOTHER DEALERSHIP TO PERFORM THE RECALL OF THE DASHBOARD AN... Read more
Incident date: Mar 18, 2015
THE CHECK ENGINE, CHECK VSC LIGHT WOULD INTERMITTENTLY COME ON WHEN I TURNED ON MY CAR AND SOMETIMES WHILE DRIVING. THIS HAS HAPPENED SINCE I PURCHASED MY CAR IN 2006. I BROUGHT MY CAR IN FOR THE RECALL BUT THEY COULDN'T MAKE THE LIGHT COME ON WHEN THEY HOOKED UP THEIR COMPUTERS TO THE COMPUTERS IN MY CAR. I RECENTLY BROUGHT MY CAR TO ANOTHER DEALERSHIP TO PERFORM THE RECALL OF THE DASHBOARD AN... Read more
Incident date: Feb 25, 2015
MP3, RADIO AND CD PLAYER DO NOT WORK. NO SOUND OR TXT ON SCREEN. THE LIGHTS FLASH NONSTOP. CD WILL NOT EJECT. ALL THE FUSES HAVE BEEN CHECKED AND ARE GOOD. I JUST TURNED THE CAR ON ONE DAY AND IT WAS NOT WORKING. *TR
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED BY THE AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Feb 12, 2015
THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET. *TR
Incident date: Feb 12, 2015
THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET. *TR
Incident date: Feb 27, 2015
TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING AT A LOW SPEED, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N... Read more
Crash
1 injured
Incident date: Oct 16, 2014
I GOT IN THE CAR AT 2 P.M. AFTER DRIVING 1/4 MILE IT WOULD NOT TAKE OFF FROM THE STOP SIGN IT STALLED AND LUNGED FORWARD DUE TO LOSS OF CONNECTION WHEN STEPPING ON THE GAS PEDAL. I DEPRESSED THE BRAKE AND SHIFTED FROM D TO 4 AND IT BEGAN TO SHAKE IN THE FRONT OF THE BUMPER. I PULLED OVER, PUT IT IN NEUTRAL WITH THE PARKING BRAKE ON AND MY EMERGENCY FLASHERS ON, AND OPENED THE HOOD. IT STOPPED ... Read more
Incident date: Oct 16, 2014
I GOT IN THE CAR AT 2 P.M. AFTER DRIVING 1/4 MILE IT WOULD NOT TAKE OFF FROM THE STOP SIGN IT STALLED AND LUNGED FORWARD DUE TO LOSS OF CONNECTION WHEN STEPPING ON THE GAS PEDAL. I DEPRESSED THE BRAKE AND SHIFTED FROM D TO 4 AND IT BEGAN TO SHAKE IN THE FRONT OF THE BUMPER. I PULLED OVER, PUT IT IN NEUTRAL WITH THE PARKING BRAKE ON AND MY EMERGENCY FLASHERS ON, AND OPENED THE HOOD. IT STOPPED ... Read more
Incident date: Mar 7, 2015
DRIVING THE CAR UNDER NORMAL CONDITIONS AT ABOUT 45 MPH AND THE BRAKES WENT COMPLETELY OUT WITHOUT ANY WARNING. IM FORTUNATE THAT I DIDN'T CRASH THE VEHICLE INTO SOMETHING OR SOMEONE! CONTACTED LEXUS TO LET THEM KNOW THE ISSUE AND THEY BASICALLY LAUGHED IT OFF !! POOR CUSTOMER SERVICE!! *TR
Incident date: Jul 16, 2012
WHEN BRAKING, OR SLOWING BRAKING AND LETTING GO, WEIRD CREAKING NOISE IS MADE. LEXUS IS AWARE OF THESE ISSUES BUT WILL DO NOTHING TO HELP EVEN WHEN CAR WAS STILL UNDER WARRANTY. *TR
Incident date: Jan 4, 2015
MY CARS STEREO SOUND SYSTEM HAS ALLOT OF STATIC DONE SOME RESEARCH AND HAVE COME TO A CONCLUSION THAT ITS A FAULT FROM MANUFACTURERS AS MANY CUSTOMERS HAVE THE SAME ISSUES WITH THEIR MARK LEVINSON SPEAKERS WHERE THE FOAM AROUND THE SPEAKERS FALLING APART. ANOTHER ISSUE IS WITH THE VSC ISSUE WHERE IT COMES ON DASH ERROR AND SHUT THE TRACTION CONTROL OFF MAKING AUTOMOBILE TO PEEL OFF AND LOSE TRACTI... Read more
Incident date: Jan 4, 2015
MY CARS STEREO SOUND SYSTEM HAS ALLOT OF STATIC DONE SOME RESEARCH AND HAVE COME TO A CONCLUSION THAT ITS A FAULT FROM MANUFACTURERS AS MANY CUSTOMERS HAVE THE SAME ISSUES WITH THEIR MARK LEVINSON SPEAKERS WHERE THE FOAM AROUND THE SPEAKERS FALLING APART. ANOTHER ISSUE IS WITH THE VSC ISSUE WHERE IT COMES ON DASH ERROR AND SHUT THE TRACTION CONTROL OFF MAKING AUTOMOBILE TO PEEL OFF AND LOSE TRACTI... Read more
Incident date: Feb 27, 2015
THIS IS THE SECOND TIME THAT I HAVE APPLIED THE BRAKES AND THE CAR ACCELERATES RATHER THAN STOPPING. THE FIRST TIME WAS IN JULY 2006 RIGHT AFTER I HAD PURCHASED THE CAR. THAT TIME I ACCELERATED INTO THE BACK OF A POLICE CAR AND DID A LOT OF DAMAGE TO THE FRONT OF THE CAR. I HAVE DRIVEN OVER 120,000 MILES AND 9 YEARS WITHOUT THIS HAPPENING AGAIN. THIS TIME I WAS AT A STOP LIGHT AND BEGAN TO MOV... Read more
Crash
1 injured
Incident date: Mar 10, 2015
THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR
Incident date: Mar 10, 2015
THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR
Incident date: Mar 10, 2015
THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 1992 LEXUS ES300. WHILE DRIVING AT 35 MPH, THE DRIVER SWERVED AND THE AIR BAGS DEPLOYED AND EXPLODED, EMITTING A SMOKEY SUBSTANCE. AS A RESULT, THE DRIVER SUSTAINED FACE AND EAR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,800.
1 injured
Incident date: Mar 8, 2015
CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR
Crash
Incident date: Mar 8, 2015
CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR
Crash
Incident date: Mar 8, 2015
CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR
Crash
Incident date: Mar 3, 2015
I WAS PULLING INTO A PARKING SPOT AT MY WORKPLACE AT VERY LOW SPEED AND THE LEXUS ACCELERATED WILDLY OVER THE CURB ONTO PLANTS AND ICEPLANT INTO A TREE, WHICH STOPPED THE CAR. THE HOOD WAS DENTED, THE GRILL CRACKED AND THE BUMPER WAS RIPPED OFF BOTH SIDES. I TOOK IT TO THE DEALERSHIP IMMEDIATELY. THE EDR WAS SUPPOSEDLY CHECKED BY A 'NEUTRAL' THIRD PARTY AND I WAS CALLED BY THE DEALERSHIP TO COM... Read more
Crash
Incident date: Mar 9, 2015
PREPARING TO STOP WHILE ENTERING ACCESS GATE SLOWING TO AROUND 10 - 15 MPH, AFTER APPLYING BRAKE CAR ACCELERATED FORCING ME TO REAPPLY BRAKE AGAIN AND SHIFTING TO PARK. THIS IS THE FIRST TIME THAT THIS HIGH LEVEL ACCELERATION HAS HAPPENED ALTHOUGH BEFORE I HAVE NOTICED OCCASIONALLY A LOW LEVEL ACCELERATION WHEN PREPARING TO STOP. *TR
Incident date: Mar 9, 2015
PREPARING TO STOP WHILE ENTERING ACCESS GATE SLOWING TO AROUND 10 - 15 MPH, AFTER APPLYING BRAKE CAR ACCELERATED FORCING ME TO REAPPLY BRAKE AGAIN AND SHIFTING TO PARK. THIS IS THE FIRST TIME THAT THIS HIGH LEVEL ACCELERATION HAS HAPPENED ALTHOUGH BEFORE I HAVE NOTICED OCCASIONALLY A LOW LEVEL ACCELERATION WHEN PREPARING TO STOP. *TR
Incident date: Mar 9, 2015
PREPARING TO STOP WHILE ENTERING ACCESS GATE SLOWING TO AROUND 10 - 15 MPH, AFTER APPLYING BRAKE CAR ACCELERATED FORCING ME TO REAPPLY BRAKE AGAIN AND SHIFTING TO PARK. THIS IS THE FIRST TIME THAT THIS HIGH LEVEL ACCELERATION HAS HAPPENED ALTHOUGH BEFORE I HAVE NOTICED OCCASIONALLY A LOW LEVEL ACCELERATION WHEN PREPARING TO STOP. *TR
Incident date: Mar 9, 2015
TL*THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.