Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Aug 1, 2015
THIS ACCIDENT WAS HAPPENED BY MY MOTHER IN LAW AT THE STARBUCKS PARKING SPOT, SHORELINE, WA. SHE WAS DRIVING SLOW TO PARK THE CAR IN THE SPOT AND SHE ONLY PUSHED THE BRAKE TO FINISH THE PARKING. HOWEVER, THE CAR SUDDENLY SPED UP AND JUMPED OVER THE PARKING SPOT'S FENCE. THEN, THE CAR BROKE THE IRON POLE AND HIT THE COMING CAR ALONG THE STREET OVER THE FENCE. SHE SAID SHE DIDN'T TOUCH ANYTHING AND ... Read more
Crash
1 injured
Incident date: Aug 10, 2015
HELLO, I OWN A 2007 LEXUS 400H. ON AUG 11, 2015 APPROXIMATELY 10PM THE VEHICLE WAS TRAVELING ON HWY 17 SOUTH IN MYRTLE BEACH SC. THE VEHICLE WAS SITTING AT A GREEN LIGHT IN THE TURNING WAITING FOR ON COMING TRAFFIC. WHEN THE TRAFFIC CLEARED MY WIFE PROCEED TO PROCEED FROWARD WITH THE TURN. ONCE SHE STARTED HER DECENT THE VEHICLE STARTED BLOWING COOLANT OUT OF THE FRONT OF THE VEHICLE AND FROM T... Read more
Incident date: Aug 10, 2015
HELLO, I OWN A 2007 LEXUS 400H. ON AUG 11, 2015 APPROXIMATELY 10PM THE VEHICLE WAS TRAVELING ON HWY 17 SOUTH IN MYRTLE BEACH SC. THE VEHICLE WAS SITTING AT A GREEN LIGHT IN THE TURNING WAITING FOR ON COMING TRAFFIC. WHEN THE TRAFFIC CLEARED MY WIFE PROCEED TO PROCEED FROWARD WITH THE TURN. ONCE SHE STARTED HER DECENT THE VEHICLE STARTED BLOWING COOLANT OUT OF THE FRONT OF THE VEHICLE AND FROM T... Read more
Incident date: Aug 10, 2015
HELLO, I OWN A 2007 LEXUS 400H. ON AUG 11, 2015 APPROXIMATELY 10PM THE VEHICLE WAS TRAVELING ON HWY 17 SOUTH IN MYRTLE BEACH SC. THE VEHICLE WAS SITTING AT A GREEN LIGHT IN THE TURNING WAITING FOR ON COMING TRAFFIC. WHEN THE TRAFFIC CLEARED MY WIFE PROCEED TO PROCEED FROWARD WITH THE TURN. ONCE SHE STARTED HER DECENT THE VEHICLE STARTED BLOWING COOLANT OUT OF THE FRONT OF THE VEHICLE AND FROM T... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2015 LEXUS NX200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V341000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 20, 2015
TL* THE CONTACT OWNS A 2007 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
WHILE SITTING AT STOP LIGHT HEARD GRINDING NOISE AND UPON TURNING AT TRAFFIC LIGHT STEAM LIKE SMOKE LEFT HOOD. AS I PULLED OVER IT LOOKED TO BE ENGINE COOLANT.
Incident date: May 4, 2015
DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS....
Incident date: May 4, 2015
DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS....
Incident date: Jun 22, 2015
WATER PUMP FAILED ON 2009 LEXUX RX350 AT 61500 MILES AND JUST 4 MONTHS OVER THE POWERTRAIN WARRENTY. LEXUS DECLINED THE CLAIM. ENGINE OVERHEATING CAUSED HEAD GASKET FAILURE AND WARPED CYLINDER HEAD. 1.AS PER LOCAL MECHANIC WHO REPLACED WATER PUMP , THERE WERE INDICATION OF COOLANT LEAKING FROM WATER PUMP SEAL AND IT MUST BE LEAKING FOR QUITE LONG TIME, EVEN WHEN VEHICLE WAS UNDER WARRANTY. THER... Read more
Incident date: Jun 22, 2015
WATER PUMP FAILED ON 2009 LEXUX RX350 AT 61500 MILES AND JUST 4 MONTHS OVER THE POWERTRAIN WARRENTY. LEXUS DECLINED THE CLAIM. ENGINE OVERHEATING CAUSED HEAD GASKET FAILURE AND WARPED CYLINDER HEAD. 1.AS PER LOCAL MECHANIC WHO REPLACED WATER PUMP , THERE WERE INDICATION OF COOLANT LEAKING FROM WATER PUMP SEAL AND IT MUST BE LEAKING FOR QUITE LONG TIME, EVEN WHEN VEHICLE WAS UNDER WARRANTY. THER... Read more
Incident date: Apr 12, 2015
I WAS DRIVING DOWN A FREEWAY WITH NO CARS AROUND ME. I HEAR A LOUD BANG ON MY ROOF, AND THEN HEAR CRACKING. TURNS OUT THAT MY SUNROOF WAS BROKEN, BUT THERE WAS NOTHING AROUND ME TO CAUSE THIS. WHEN TRYING TO GET HOME, THE WINDOW SUBSEQUENTLY SHATTERED. I TOOK THIS INTO THE DEAL AND THEY FIXED IT PROMPTLY. MY ISSUE IS THAT THIS APPARENTLY IS A KNOWN DEFECT WITH NEW SUNROOFS, AND YET THIS PRODU... Read more
Incident date: Aug 9, 2015
THE REAR BOOT OPENER IS MELTED AND DRIPPING ONTO THE BUMPER
Incident date: Feb 2, 2015
VEHICLE HAS THE "HESITATION ON ACCELERATING" OR "THROTTLE LAG" PROBLEM WHICH IS DOCUMENTED ON MANY MODELS OF BOTH TOYOTA AND LEXUS VEHICLES. VEHICLE HESITATES WHEN ACCELERATING FROM STOP LIGHT, SLOWING TO MAKE A TURN, OR IN TRAFFIC WHEN SLOWING AND THEN ACCELERATING. IT IS UNRESPONSIVE FOR 1-2 SECONDS THEN ACCELERATES FAST. THIS IS ESPECIALLY DANGEROUS WHEN CROSSING A BUSY UNCONTROLLED INTERSEC... Read more
Incident date: Aug 8, 2015
DOOR ARMRESTS ARE DISINTEGRATING. THE SURFACE IS VERY TACKY WHICH IS BECOMING SOILED AND CAN NOT BE CLEANED. THIS RUBBER MATERIAL ALSO DETERIORATED ON THE TRUNK (LIT SWITCH COVER) BUT WAS REPLACED UNDER WARRANTY
Incident date: Nov 26, 2014
WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE COVER WAS CLOSED AT THE TIME, THANKFULLY. AS I HAD PURCHASED THE VEHICLE 5 DAYS BEFORE, I CALLED THE... Read more
Incident date: Aug 2, 2015
TL* THE CONTACT OWNS A 2005 LEXUS IS300. THE CONTACT STATED WHILE DRIVING 70 MPH, A LOUD POP SOUND EMITTED FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE SUN ROOF GLASS CHATTERED INSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000... Read more
Incident date: Jun 29, 2015
TL* THE CONTACT OWNS A 2007 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAI... Read more
Incident date: Aug 5, 2015
DASHBOARD HAS BEEN MELTING SINCE I BOUGHT THE CAR BRAND NEW IN 2005. IT HAD 300 MILES ON IT. IT HAS HAD A STUCK VENT SINCE 8 BOUGHT IT ON TO OF THE DASH AND THE REPAINT THAT NOW LOOKS LIKE CRAP. BACK TO THE ORIGINAL ISSUE OF THE MELTING DASHBOARD. I HAVE BEEN BURNT BY THE MELTING WHATEVER IT IS MAKE OF. IT HAS STUCK TO MY HAND AND LEFT A BLISTER. WOULD LIKE TO KNOW WHY OTHERS MODELS WERE RECALLED... Read more
1 injured
Incident date: Aug 1, 2014
NOT SURE IF THIS IS THE CORRECT FORUM. MY CAR HAS A DEFECT THAT IS NOT CONSIDERED A SAFETY DEFECT TOYOTA LEXUS IS REPAIRING ALL VEHICLES 2006 AND UP LEAVING MINE OUT WHERE CAN I GO FOR HELP PLEASE I WENT TO SERVCO LEXUS AND THEY TREATED ME VERY BADLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 1, 2014
NOT SURE IF THIS IS THE CORRECT FORUM. MY CAR HAS A DEFECT THAT IS NOT CONSIDERED A SAFETY DEFECT TOYOTA LEXUS IS REPAIRING ALL VEHICLES 2006 AND UP LEAVING MINE OUT WHERE CAN I GO FOR HELP PLEASE I WENT TO SERVCO LEXUS AND THEY TREATED ME VERY BADLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 1, 2014
THE REARVIEW MIRROR ON OUR VEHICLE STARTED TO SHOW STRANGE SCRATCHES ON IT WHICH HAVE STARTED TO SPREAD OVER TIME. IT HAS BEEN ALMOST A YEAR NOW AND YOU CAN BARELY SEE OUT OF IT BECAUSE OF THE STRANGE SCRATCHES. WENT TO LEXUS AND THEY STATED IT IS OVER $1,800 DOLLARS TO REPAIR IT EVEN THOUGH IT IS SIMPLY A DEFECT PART. HAD FULL WARRANTY BUT THEY WOULD NOT REPLACE IT BECAUSE IT IS A MIRROR DEFECT.
Incident date: Aug 1, 2015
I DROVE MY CAR TO WORK WITH NO ABNORMAL LIGHTS ON THE DASH. AFTER WORKING 7 HOURS I RETURNED TO MY CAR AND STARTED IT AFTER A FEW SECONDS I LOOKED UP TO NOTICE THE AIRBAG LIGHT WAS ILLUMINATED. I TURNED THE CAR OFF WAITED A FEW SECONDS AND STARTED IT AGAIN AND THE LIGHT IS STILL ON. I HAVE READ THAT THIS IS A COMMON ISSUE WITH THE AIRBAG WIRING HARNESS AND CAN COST UP TO $3500 TO REPAIR.
Incident date: Jul 17, 2013
SITTING STILL IN A PARKING LOT. JUST STARTED THE CAR. LED LIGHTS STOPPED WORKING ON SPEEDOMETER AND RPM. THEN I TRIED TO TOUCH MY GPS AND IT STOPPED RECOGNIZING MY TOUCH. TRAVELING DOWN THE ROAD, MY HEADLIGHTS GO OUT AND I TURN THE LIGHT SWITCH OFF AND BACK ON AND MY HEADLIGHTS COME BACK ON. TWO YEARS LATER (PRESENT TIME), MY HEADLIGHTS STILL GO OFF WHILE DRIVING OR SITTING STILL VERY FREQUENTLY. ... Read more
Incident date: Jul 17, 2013
SITTING STILL IN A PARKING LOT. JUST STARTED THE CAR. LED LIGHTS STOPPED WORKING ON SPEEDOMETER AND RPM. THEN I TRIED TO TOUCH MY GPS AND IT STOPPED RECOGNIZING MY TOUCH. TRAVELING DOWN THE ROAD, MY HEADLIGHTS GO OUT AND I TURN THE LIGHT SWITCH OFF AND BACK ON AND MY HEADLIGHTS COME BACK ON. TWO YEARS LATER (PRESENT TIME), MY HEADLIGHTS STILL GO OFF WHILE DRIVING OR SITTING STILL VERY FREQUENTLY. ... Read more
Incident date: Jul 26, 2015
THE CAR WAS PARKED FOR A FEW HOT DAYS AND THE FRONT WINDSHIELD CRACKED AT SOME POINT WHILE THE CAR WAS PARKED. THE CRACK APPEARED FROM THE BOTTOM SLIGHTLY TO THE RIGHT OF CENTER LOOKING AT IT FROM INSIDE THE CAR. IT DOES NOT APPEAR TO BE AN IMPACT OF ANY TYPE. I ASSUME IT IS A DEFECT IN THE WINDOW OR HOW THEY ARE MOUNTED.
Incident date: Jul 26, 2015
THE CAR WAS PARKED FOR A FEW HOT DAYS AND THE FRONT WINDSHIELD CRACKED AT SOME POINT WHILE THE CAR WAS PARKED. THE CRACK APPEARED FROM THE BOTTOM SLIGHTLY TO THE RIGHT OF CENTER LOOKING AT IT FROM INSIDE THE CAR. IT DOES NOT APPEAR TO BE AN IMPACT OF ANY TYPE. I ASSUME IT IS A DEFECT IN THE WINDOW OR HOW THEY ARE MOUNTED.
Incident date: Jul 29, 2015
ACCELERATED AROUND A VEHICLE THAT HAD PULLED OUT IN FRONT OF ME. MY VEHICLE ACCELERATED UNCONTROLLABLY. CRUISE CONTROL ENGAGED ITSELF. I PUMPED BREAKS. TRIED TO DEACTIVATE CRUISE CONTROL UNSUCCESSFULLY. WHILE HEAVILY PUMPING BREAKS, VEHICLE RETURNED TO NORMAL AND CRUISE CONTROL LIGHT WENT OUT.
Incident date: Jul 29, 2015
TOOK TO DEALER FOR REGULAR OIL CHANGE. THE 25 POINT CHECK - RIGHT SIDE RACK AND PINION LEAKING, RIGHT REAR STRUT LEAKING FRONT BRAKES LOW BATTERY FAIL TEST FROM A BATTERY I RECEIVED FROM LEXUS IN 2012. BRAKE FLUID FLUSH NEED 4 WHEEL ALIGNMENT. THE CORPORATION NEEDS TO DO A RECALL I'VE RESEARCHED TO MANY OF THESE VEHICLES ARE BEING CITED WITH THIS RACK AND PINION. THEY RECALLED PRIOR YEARS WHY NOT ... Read more
Incident date: Jul 21, 2015
UNEXPECTED ACCELERATION WHEN ENTERING MY DRIVEWAY AT A VERY LOW RATE OF SPEED (2 MPH MAYBE) WHEN THE CAR SUDDENLY ACCELERATED OUT OF CONTROL FOR ABOUT 6 FEET. I WAS STANDING ON THE BRAKE PEDAL & IT FINALLY STOPPED. THERE WAS NO SIGN OF A PROBLEM WITH THE RUG BUNCHING UP. HAD VEHICLE TOWED TO JAPANESE CAR CARE SPECIALIST, LLC THE NEXT DAY (WAS AFRAID TO DRIVE IT). THEY COULD NOT FIND ANYTHING W... Read more
Incident date: Jul 20, 2015
THE CAR HAD BEEN DRIVING NORMALLY ON THE FREEWAY FOR APPROXIMATELY ONE HOUR. SUDDENLY, THE ABS WARNING LIGHT AND THE BRAKE WARNING LIGHTS BECAME ILLUMINATED ON THE DASHBOARD, FOLLOWED SHORTLY AFTERWARDS BY A BEEPING ALARM. THE CAR WAS IMMEDIATELY PULLED OFF THE FREEWAY AT THE NEXT EXIT AND WAS ABLE TO DRIVE 1 BLOCK INTO A PARKING LOT. ONCE IN THE PARKING LOT, THE BRAKES FAILED COMPLETELY AND TH... Read more
Incident date: Jul 27, 2015
FOR THE PAST 3 YEARS, MY VEHICLE'S DASHBOARD HAS BEEN MELTING, CAUSING A STICKY, SHINY FILM ON THE DASHBOARD. THIS DEFECT IS A MAJOR HAZARD AS IT CREATES A REFLECTION FROM THE DASHBOARD, NOT ALLOWING ME TO PROPERLY HAVE A CLEAR VIEW WHILE OPERATING MY VEHICLE. THE DEFECT LIMITS ME FROM TAKING LONG TRIPS ON THE ROAD, AS I AM AFRAID THAT I WILL NOT BE ABLE TO SEE DUE TO THE REFLECTION IN MY EYES.
Incident date: Jul 22, 2015
WITH NO WARNING,WHILE DRIVING THE ENGINE SUDDENLY STOPS . AFTER CAR COMES TO COMPLETE STOP SHIFTER IN PARK TURN IGNITION OFF AND BACK ON ENGINE STARTS FINE ,BUT I HAVE HAD TO DO THAT SO MANY TIMES I THINK THE STARTER IS TAKING A SERVER BEATING . SOMETIMES THIS HAPPENS 2-10 TIMES A DAY,THIS COULD BE EXTREMLY DANGEROUS LIKE ON THE FREEWAY ,IN RUSH HOUR ,WITH IT RAINING TRAVELING 65 -70MPH WITH NO EM... Read more
Incident date: Jul 25, 2013
THE HEADLIGHTS ARE SUPPOSED TO TRACK WITH THE DIRECTION OF MY I FRONT TIRES. FOR THE PAST 2+ YEARS MY HEADLIGHTS HAVE SPORADICALLY BEEN TURNING OFF. SOMETIMES IT WILL BE ONE LIGHT, OTHER TIMES IT WILL BE BOTH. I AM FORCED TO TURN ON MY BRIGHTS. USUALLY, I CAN IMMEDIATELY SWITCH BACK TO MY LOW BEAM AND THEY WILL COME BACK ON. I TOOK THE CAR TO MY LOCAL AUTO REPAIR SHOP SO THEY COULD CHANGE T... Read more
Incident date: Mar 13, 2015
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED AND EMITTED A FOUL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jul 21, 2015
OIL COOLER LINE LEAK ENGINE OIL EMPTY
Incident date: Jul 21, 2015
OIL COOLER LINE LEAK ENGINE OIL EMPTY
Incident date: Jul 8, 2015
FUEL LINE FAILED, CAUSING FUMES AND POTENTIAL FIRE/EXPLOSION HAZARD. LEXUS DEALERSHIP AND CORPORATE HAS BEEN NOTIFIED, BUT REFUSED TO ISSUE RECALL DESPITE ISSUING RECALL ON OTHER ASSOCIATED PARTS. FULE LINE REPLACED BY LEXUS: PART 75880
Incident date: Jul 21, 2015
THIS IS THE SECOND TIME IN TWO YEARS THE BATTERY HAS DIED ON THIS CAR. THE FIRST TIME WAS AUGUST 2014, JUST ONE MONTH PAST THE CAR ONE YEAR MARK. THE SECOND, THAT IS WHY I AM WRITING THIS COMPLAINT, IS ALMOST ONE YEAR TO THE DAY OF THE LAST BATTERY FAILURE. WHILE THE FIRST MAY BE WRITTEN OFF AS A BAD BATTERY, I DO NOT BELIEVE IN COINCIDENCES AND FEEL THERE IS AN ELECTRICAL PROBLEM WITH THIS CAR... Read more
Incident date: Jul 17, 2015
WHEN EXITING A DRIVE THROUGH CAR WASH (VEHICLE IN N) TOLD TO DRIVE OUT. I PUT IT IN DRIVE, BEGIN TO DEPRESS GAS PEDAL, IT JAMS DOWN , I PEEL OUT TOWARDS A CONCRETE JERSEY WALL, HIT IT WITH THE FRONT PASSENGER SIDE CORNER FRONT, BUMPER AND FRONT WHEEL...THEN THE BACK WHEEL, STILL ACCELERATING...DO 1/2 DONUT, END UP FACING BACK IN DIRECTION I JUST TRAVELED FROM..ONLY STOPPED WHEN I HIT THE ON/OFF BU... Read more
Crash
Incident date: Aug 2, 2013
THE DASHBOARD AND DOOR PANELS ARE MELTING. TOP OF DASHBOARD IS SO SHINY IT CAUSES VISUAL DISTURBANCE. WAS ADVISED MONTHS AGO BY LEXUS THAT RECALL IS IMPENDING
Incident date: Aug 29, 2014
THE VEHICLE HAS AN EXHAUST LEAK DUE TO THE HEAT SHIELD THAT MAKES IT BUILT CORROSION, HAVE TALK TO MANY LEXUS OWNERS AND THEY HAVE HAD THE SAME PROBLEM, WHICH ALSO MAKE THE CHECK ENGINE LIGHT GO ON BECAUSE OF THE LEAK
Incident date: Jul 1, 2015
STARTING COLD. FOOT ON BRAKE. PUSH START BUTTON. DASH STUFF LIGHTS UP BUT CAR DOES NOT START. TAKE FOOT OFF BRAKE AND DEPRESS GAS PEDAL. CAR STARTS. IT WILL STALL IF LEFT TO RUN WITH FOOT OFF GAS PEDAL.EASY TO RESTART BY DEPRESSING GAS PEDAL AND NO FOOT ON BRAKE. DOES THIS CONSISTENTLY. TOOK CAR TO DEALER AND THEY CHANGED THE OIL BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM.
Incident date: Jul 10, 2015
ON JULY 10,2015 MY WIFE WAS COMING BACK FROM STORE (WAL MART ) WITH ERRANTS. SHE UNLOCK THE POWER TAIL GATE WITH THE REMOTE CONTROL TO LOAD ERRANTS IN THE BACK. AT THE SAME TIME ALL FOUR DOORS DID UNLOCK ( WHAT IS STANDARD ON LEXUS) . AT THE SAME TIME SOMEONE WALK BY THE CAR, OPEN THE FRONT PASSENGER DOOR AND STEEL HER PURSE . LOOSING A PURSE IS NOTHING, BUT IF A CHILD WAS SITTING THERE AND THE... Read more
Incident date: Jul 10, 2015
ON JULY 10,2015 MY WIFE WAS COMING BACK FROM STORE (WAL MART ) WITH ERRANTS. SHE UNLOCK THE POWER TAIL GATE WITH THE REMOTE CONTROL TO LOAD ERRANTS IN THE BACK. AT THE SAME TIME ALL FOUR DOORS DID UNLOCK ( WHAT IS STANDARD ON LEXUS) . AT THE SAME TIME SOMEONE WALK BY THE CAR, OPEN THE FRONT PASSENGER DOOR AND STEEL HER PURSE . LOOSING A PURSE IS NOTHING, BUT IF A CHILD WAS SITTING THERE AND THE... Read more
Incident date: Jul 12, 2015
WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER S... Read more
Crash
Incident date: Jul 12, 2015
WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER S... Read more
Crash
Incident date: Jul 12, 2015
WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER S... Read more
Crash
Incident date: Jan 1, 2015
MY DASH HAS BEEN MELTING FOR SEVERAL MONTHS NOW, IT DOESN'T MATTER IF I USE SOMETHING TO BLOCK OUT THE SUN. NOT ONLY IS THE DASH MELTING, IT IS BREAKING OFF IN CHUNKS IN CERTAIN AREAS. WHEN YOU TOUCH IT, IT IS STICKY AND LEAVES A PRINT OF WHATEVER TOUCHED IT. I AM NOT ABLE TO CLEAN IT AND IT LEAVES A BAD GLARE FROM THE SUN WHEN YOU ARE DRIVING. THIS ISN'T THE FIRST CASE I HAVE READ ABOUT THIS - WH... Read more