Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: May 14, 2015
I HAD REMARKED TO THE LOCAL DEALER THAT IT MADE A CLUNK NOISE WHEN STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL. THIS WAS AT 63K MI WHEN I PURCHASED IT. I WAS TOLD IT WAS NORMAL. APPROXIMATELY 1 YEAR AND 10K MI. AFTER I STARTED TO EXPERIENCE SQUEALING WHEN BRAKING. I WAS TOLD BY THE DEALER THAT NO ISSUES WERE FOUND AND THAT IT WAS MOST LIKELY CAUSED BY CHEAP AFTERMARKET BRAKES. I BROUGHT ... Read more
Incident date: May 14, 2015
I HAD REMARKED TO THE LOCAL DEALER THAT IT MADE A CLUNK NOISE WHEN STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL. THIS WAS AT 63K MI WHEN I PURCHASED IT. I WAS TOLD IT WAS NORMAL. APPROXIMATELY 1 YEAR AND 10K MI. AFTER I STARTED TO EXPERIENCE SQUEALING WHEN BRAKING. I WAS TOLD BY THE DEALER THAT NO ISSUES WERE FOUND AND THAT IT WAS MOST LIKELY CAUSED BY CHEAP AFTERMARKET BRAKES. I BROUGHT ... Read more
Incident date: May 14, 2015
I HAD REMARKED TO THE LOCAL DEALER THAT IT MADE A CLUNK NOISE WHEN STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL. THIS WAS AT 63K MI WHEN I PURCHASED IT. I WAS TOLD IT WAS NORMAL. APPROXIMATELY 1 YEAR AND 10K MI. AFTER I STARTED TO EXPERIENCE SQUEALING WHEN BRAKING. I WAS TOLD BY THE DEALER THAT NO ISSUES WERE FOUND AND THAT IT WAS MOST LIKELY CAUSED BY CHEAP AFTERMARKET BRAKES. I BROUGHT ... Read more
Incident date: Sep 8, 2014
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE U... Read more
Crash
Incident date: Sep 8, 2014
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE U... Read more
Crash
Incident date: Sep 8, 2014
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE U... Read more
Crash
Incident date: Jun 1, 2011
DASH IS MELTING AND IS STICKING TO ANYTHING THAT IS RUB UP AGAINST IT. I SAW A RECALL ON ALL OTHER MODEL REGARDING THIS ISSUE. EXCEPT THIS PARTICULAR MODEL 2003 LEXUS IS300. I BELIEVE IT SHOULD EXTEND TO THIS YEAR AND MODEL AS WELL. NO DASH SHOULD BE MELTING AWAY WITH HEAT! OWNER SHOULD NOT BE RESPONSIBLE FOR POORLY BUILT PARTS! FOR HOW MUCH I PAID FOR THE CAR, THE MANUFACTURER SHOULD REPLACE THE... Read more
Incident date: Jun 1, 2011
DASH IS MELTING AND IS STICKING TO ANYTHING THAT IS RUB UP AGAINST IT. I SAW A RECALL ON ALL OTHER MODEL REGARDING THIS ISSUE. EXCEPT THIS PARTICULAR MODEL 2003 LEXUS IS300. I BELIEVE IT SHOULD EXTEND TO THIS YEAR AND MODEL AS WELL. NO DASH SHOULD BE MELTING AWAY WITH HEAT! OWNER SHOULD NOT BE RESPONSIBLE FOR POORLY BUILT PARTS! FOR HOW MUCH I PAID FOR THE CAR, THE MANUFACTURER SHOULD REPLACE THE... Read more
Incident date: Sep 1, 1995
IN APPROXIMATELY 1995, I EXPERIENCED THE "SUDDEN ACCELERATION" PROBLEM TWICE WITH MY LEXUS LS. AT THE TIME, NO ONE HAD EVER HEARD OF IT AND THE DEALER SAID HE COULD NOT REPRODUCE IT AND COULD DO NOTHING. AFTER THAT I WAS MORE CAREFUL WITH THE FLOOR MATS AND THOUGHT I HAD SOLVED THE PROBLEM. FOR THE LAST 7 TO 8 YEARS, THE CAR SUDDENLY SLOWS AND STALLS. I HAVE REPEATEDLY COMPLAINED TO N... Read more
Incident date: Sep 15, 2015
WAS NOTIFIED SOMETIME OF PASSENGER AIRBAG RECALL INFORMED NOT TO USE PASSENGER OCCUPANT SEAT UNTIL REPAIRED THIS IS A TWO SEAT CAR AND SINCE THERE ARE TWO OF US NOT ABLE TO USE THE CAR ITS BEEN A REALLY LONG TIME
LEXUS
ES350
(2011) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Sep 15, 2015
Incident date: Sep 10, 2015
TL* THE CONTACT OWNS A 2011 LEXUS ES350. WHILE DRIVING APPROXIMATELY 50 MPH, THE NAVIGATION SYSTEM SCREEN WENT BLACK WITHOUT WARNING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Incident date: Sep 1, 2015
THE REAR SWITCH ON THE TAILGATE IS MELTED. WHEN YOU PUSH ON THE BUTTON IF FEELS STICKY AND COMES OFF ON YOUR HANDS. TO REPLACE THIS PART IT COST 100.00 FOR THE PART AND 200.00 TO INSTALL. WHEN I LOOKED ONLINE SO MANY PEOPLE ARE HAVING THIS ISSUE. SOMETHING IS WRONG WITH THE MAKING OF THIS PART. IT HAS FAILED.
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2002 LEXUS SC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 10, 2015
STARTED VEHICLE....ABS AND BRAKE LIGHT CAME ON AS WELL AS AN AUDIBLE BUZZER. DROVE THE TRUCK 3 MILES AND LOST ALL BRAKES, PEDAL TO THE FLOOR AND HAD TO USE HAND BRAKE (EMERGENCY BRAKE) TO GET STOPPED.
Incident date: Sep 13, 2015
THERE IS AN ELECTRONIC COMPUTER THAT CONTROLS THE ABS BRAKES ON TOYOTA/LEXUS AND IF IT GOES BAD IT CAN CAUSE YOU TO LOSE YOUR BRAKES! MY WIFE AND I ALMOST CRASHED! WHEN THE BRAKES WENT OUT, THEY FELT SQUISHY AND CHECK ENGINE LIGHT, VSC, LIGHTS WENT ON. THEN THE BRAKES GOT REAL SENSITIVE, I EITHER GOT IT TO COME TO SCREECHING STOP IN TRAFFIC OR BARELY COME INCHES FROM REAR ENDING THE CAR IN FRONT O... Read more
Incident date: Jan 5, 2015
THE DASHBOARD LIGHTS CAME ON FOR EVERYTHING. LEXUS HAD A RECALL AND CHANGED OUT THE COMPUTER BOARD. WHEN I GOT MY CAR BACK THE BRAKE LIGHTS WERE ON-THEY SAID I NEED A BRAKE ACTUATOR ($3500) MY BRAKES WERE FINE. NOW THIS PART RUNS ON A COMPUTER-IF I HAVE IT RESET THE BRAKES WORK FINE. LEXUS SAYS BECAUSE THEY REPLACED THE DASHBOARD ( BAD RUBBER) AND COMPUTER BOARD (INFERIOR) THAT I HAVE TO FIX THE B... Read more
Incident date: Sep 10, 2015
WHEN I WAS ON REVERSE GEAR IN MY LEXUS TRYING TO GET OUT OF THE PARKING SPOT, THERE WAS SUDDEN UNINTENDED ACCELERATION CRASHING MY LEXUS INTO A PARKED VEHICLE. I TRIED TO HIT THE BRAKES WHICH DID NOT WORK AND THE VEHICLE DID NOT STOP. THERE WAS EXTENSIVE DAMAGE TO THE PARKED CAR.
Crash
Incident date: Jul 15, 2015
THE SPEEDOMETER IS UNREADABLE BETWEEN 10-60 MPH. THERE IS NO ILLUMINATION, THEREFORE YOU HAVE NO IDEA OF THE SPEED OF THE VEHICLE. I NOTIFIED THE DEALER, AND WAS TOLD THIS IS NOT COMMON. THEN I NOTIFIED LEXUS COMPANY, AND THEY SAID "CONTACT THE DEALER". THIS IS A SAFETY CONCERN--MY WIFE IS AFRAID TO DRIVE, FOR FEAR OF SPEEDING OR OTHER SPEED PROBLEMS, AS WITH OTHER LEXUS VEHICLES. WE HAVE HAD THIS... Read more
Incident date: Sep 4, 2015
THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH NO ONE NEAR US. . SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO FIND A 10" DIAMETER HOLE IN THE SUNROOF. THE VISOR WAS CLOSED AND WAS FULL OF GLASS FRAGMENTS, BUT WAS NOT DAMAGED, INDICATING AN OUTWARD EXPLOSION. NO MARKS OR SCRATCHES ON CAR. VERY SCARY. CONTACTED DEALER ABOUT WARRANTY, AND WAS DECLINED.
Incident date: Sep 4, 2015
THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH NO ONE NEAR US. . SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO FIND A 10" DIAMETER HOLE IN THE SUNROOF. THE VISOR WAS CLOSED AND WAS FULL OF GLASS FRAGMENTS, BUT WAS NOT DAMAGED, INDICATING AN OUTWARD EXPLOSION. NO MARKS OR SCRATCHES ON CAR. VERY SCARY. CONTACTED DEALER ABOUT WARRANTY, AND WAS DECLINED.
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2006 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 27, 2015
TL* THE CONTACT OWNS A 2007 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 31, 2014
THE DASHBOARD ON MY LEXUX RX330 2006 BEGAN TO CRACK AND MELT. SOME PIECES HAVE FALLEN OFF AND OTHER AREAS HAVE NOW BEGUN TO SEPARATE AND SPLIT. A LOCAL NEWS REPORT HERE IN BIRMINGHAM ALABAMA REPORTED THAT THIS IS VERY COMMON WITH CERTAIN YEARS AND MODELS BY TOYOTA AND LEXUS. THERE ARE SEVERAL CLASS ACTION LAWSUITS RELATED TO THIS ISSUE. THE NEWS ALSO REPORTED THAT LEXUS HAS ISSUED A 10 YEAR EX... Read more
Incident date: Aug 31, 2015
MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM46... Read more
Fire
Incident date: Aug 31, 2015
MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM46... Read more
Fire
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2014 BABY TREND HYBRID 3-IN-1 BOOSTER SEAT, MODEL NUMBER: FB48079. THE SEAT WAS MANUFACTURED ON JANUARY 29, 2015 AND BEING UTILIZED IN A 2000 LEXUS ES300. WHILE ATTEMPTING TO STRAP THE CHILD INTO THE SAFETY SEAT, THE HARNESS BUCKLE FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO UTILIZE THE SAFETY SEAT. THE FAILURE OCCURRED INSIDE THE VEHICLE. THE CHILD WAS IN THE SAFETY S... Read more
Incident date: Sep 27, 2014
BACK IN SEPT 2014, I NOTICE A BROWN STRIPE IN THE REAR VIEW MIRROR, BUT I TOUGH IT WAS DIRTY, THEN AFTER A FEW MONTHS IT GOT WORSE, AND NOW IS VERY DIFFICULT TO SEE, I THINK IT SHOULD BE AN INVESTIGATION OF THIS PROBLEM AND A RECALL BECAUSE THERE ARE MANY OWNERS OF THIS MODEL WITH THAT PROBLEM. THERE IS NO REASON FOR A MIRROR TO TURN BROWN LIKE THAT UNLESS IS LIKE 50 YRS OLD.
Incident date: Sep 7, 2015
I WAS BACKING OUT OF A PARKING SPACE SUDDENLY AND FOR NO APPARENT REASON THE MY CAR SPED UP.MY BREAK DID NO STOP MY CAR. I WAS FINALLY ABLE TO STOP MY CAR BY PUTTING INTO PARK. THE STOP WAS SO ABRUPT THAT I DIDN'T REALIZE I HIT ANYTHING. THIS SAME SCENARIO HAPPENED ABOUT TWO WEEK AGO, EXCEPT I DIDN'T HIT ANYTHING
Crash
Incident date: Jul 15, 2015
THE AIR SUSPENSION SYSTEM DOES NOT FUNCTION PROPERLY CAUSING THE VEHICLE TO BOUNCE AGGRESSIVELY. SOMETIMES THE PROBLEM RECTIFIES ITSELF AND THE SYSTEM MIRACULOUSLY BEGINS FUNCTIONING AGAIN WITH PROPER FILL OF THE AIR SUSPENSION BLADDERS OR PROPER SENSOR CONTROL. I AM AWARE THAT THIS IS A COMMON FAILURE OF THIS MODEL VEHICLE AND YEAR. SO MUCH SO THAT THERE ARE COMPANIES DEDICATED SOLELY TO SELLIN... Read more
Incident date: Aug 13, 2015
VEHICLE DOES NOT START WHEN HOT. STARTER DOES NOT TURN. VEHICLE WAS NEVER RECALLED FOR NHTSA CAMPAIGN ID: 98V016000. MY CAR HAS A PRODUCTION DATE OF 7/97. CUT OFF DATE FOR THIS CAMPAIGN WAS 6/97. I BELIEVE MY VEHICLE SHOULD HAVE BEEN RECALLED FOR THE REPAIR OF THE MAGNETIC SWITCH IN THE STARTER. A NO START CONDITION EXISTS AND A FIRE CAN RESULT IF THE SOLENOID SHORTS OUT. THIS IS A SAFETY IS... Read more
Incident date: Aug 13, 2015
VEHICLE DOES NOT START WHEN HOT. STARTER DOES NOT TURN. VEHICLE WAS NEVER RECALLED FOR NHTSA CAMPAIGN ID: 98V016000. MY CAR HAS A PRODUCTION DATE OF 7/97. CUT OFF DATE FOR THIS CAMPAIGN WAS 6/97. I BELIEVE MY VEHICLE SHOULD HAVE BEEN RECALLED FOR THE REPAIR OF THE MAGNETIC SWITCH IN THE STARTER. A NO START CONDITION EXISTS AND A FIRE CAN RESULT IF THE SOLENOID SHORTS OUT. THIS IS A SAFETY IS... Read more
Incident date: Aug 13, 2015
VEHICLE DOES NOT START WHEN HOT. STARTER DOES NOT TURN. VEHICLE WAS NEVER RECALLED FOR NHTSA CAMPAIGN ID: 98V016000. MY CAR HAS A PRODUCTION DATE OF 7/97. CUT OFF DATE FOR THIS CAMPAIGN WAS 6/97. I BELIEVE MY VEHICLE SHOULD HAVE BEEN RECALLED FOR THE REPAIR OF THE MAGNETIC SWITCH IN THE STARTER. A NO START CONDITION EXISTS AND A FIRE CAN RESULT IF THE SOLENOID SHORTS OUT. THIS IS A SAFETY IS... Read more
Incident date: Aug 26, 2015
WHEN I AM USING MY VENTILATED SEATS THE BOTTOM OF THE SEAT IS COOL AND FEELS GOOD BUT THE BACK UPPER PORTION NEAR SHOULDER BLADES FEELS LIKE ITS BEING HEATED. I HAVE THE COLD AIR ON IN THE CAR AND THE COLD AIR ON IN THE SEATS AND I CAN HAVE BOTH AT MAXIMUM COOL AND IT WILL STILL HEAT UP. WORSE IS THAT IT IS RANDOM BUT HAS BEEN OCCURRING ON OTHER CARS TOO AS SEEN IN FORUMS. WHEN YOU TURN THE COOLIN... Read more
Incident date: Aug 26, 2015
WHEN I AM USING MY VENTILATED SEATS THE BOTTOM OF THE SEAT IS COOL AND FEELS GOOD BUT THE BACK UPPER PORTION NEAR SHOULDER BLADES FEELS LIKE ITS BEING HEATED. I HAVE THE COLD AIR ON IN THE CAR AND THE COLD AIR ON IN THE SEATS AND I CAN HAVE BOTH AT MAXIMUM COOL AND IT WILL STILL HEAT UP. WORSE IS THAT IT IS RANDOM BUT HAS BEEN OCCURRING ON OTHER CARS TOO AS SEEN IN FORUMS. WHEN YOU TURN THE COOLIN... Read more
Incident date: Sep 2, 2015
TRANSMISSION FAILURE: STARTED TO MAKE NOISE COUPLE OF DAYS AGO AND FINALLY FAILED WHILE ON THE ROAD. ENGINE IS RUNNING GOOD, BUT NO GEAR ENGAGEMENT. ALL DRIVE TRAIN POSITION SEEMS LIKE THE CAR IS IN NATURAL. EXCESSIVE TRANSMISSION FAILURES WAS REPORTED BY OTHER RX300 OWNERS. COST TO SERVICE RE-BUILD TRANSMISSION IS $3,551.00
Incident date: May 13, 2015
THE DASHBOARD IS MELTING. IT IS EXTREMELY TACKING TO THE TOUCH, ATTRACTING DUST AND DEBRIS (WHICH CANNOT, THEN, BE CLEANED OFF).
Incident date: Sep 10, 2013
BENDS AFTER DRIVING ON A CROWN ROAD......3X.....BCP IN SMYRNA DE WILL NOT GIVE ME ANOTHER CHANGED LEFT AND RIGHT TIE ROD ENDS TWIICE AND STILL CANNOT KEEP THE VEHICLE ON THE ROAD.
Incident date: Aug 26, 2015
MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.
Incident date: Aug 26, 2015
MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.
Incident date: Jul 16, 2015
THE FRONT BRAKE HAVE BEEN MAKING A SQUIKY NOSE WHEN YOU PRESSED TO STOP THE CAR. I CALLED LEXUS FOR A POTENTIAL RECALL REGARDING THIS PROBLEM. LEXUS TALL ME IT WAS NOT ON RECALL FOR THIS ISSUE. FOR MONTHS WE KEPT TRYING TO FIND A SOLUTION FOR THIS PROBLEM WE COULDN'T UNTIL A WEEK AGO THE DEALER HAVE FINALLY ADMITED THAT THE ACTUATOR ASSEMBLY/ ABS BRAKE MODULE HAVE FAILED AND THAT SHOULD HAVE NEVER... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2007 LEXUS GS450H. THE CONTACT STATED THAT THE BRAKES SCREECHED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND DETERMINED THAT THE ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Incident date: Sep 2, 2014
THE RUBBER ON THE BACK DOOR OPENER HAS GOTTEN MORE MELTED AND STICKY OVER THE PAST YEAR. IT IS NOW UNUSABLE DUE TO THE TAR LIKE SUBSTANCE THAT CANNOT BE REMOVED VERY EASILY. IF THIS MELT DOWN IS ELECTRICAL, IT COULD BE A SAFETY ISSUE.
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2006 LEXUS IS. WHILE DRIVING 50 MPH, THE VEHICLE LOST ENGINE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE BOLT USED TO SECURE THE HOUSING AND SPROCKET OF THE VARIABLE VALVE TIMING SYSTEM FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE). THE CONTACT STATED THAT THE VE... Read more
Incident date: Aug 28, 2015
ON 8/28/2015 I WAS DOING A BRAKE JOB ON MY 2007 LEXUS LS 460, I COMPLETED THE REAR ROTORS AND PADS. SO I STARTED ON THE FRONT REPLACING THE PADS I ACCIDENTALLY TAPPED THE BRAKE , BUT NOT PRESSED ALL THE WAY IN. NOT KNOWING THE ROTORS WAS NOT ON THE CAR YET. I THEN NOTICE LIGHTS APPEAR ON THE DASH. ABS, BRAKE ,ASC ETC... I THEN STARTED READING UP ON THIS PROBLEM ON HOW TO FIX IT, WHAT I'M HEARING... Read more
Incident date: Jun 16, 2015
TL* THE CONTACT OWNS A 2006 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 15, 2015
ELECTRONIC KEY FOB FAILED TO ADEQUATELY WARN THAT THE VEHICLE WAS NOT IN PARK WHEN I EXITED VEHICLE RESULTING IN ROLLAWAY VEHICLE. NO INJURIES.
Incident date: Jul 25, 2015
I WAS INVOLVED IN A COLLISION. THE FRONT OF MY CAR MY MADE FULL CONTACT WITH THE REAR OF THE CAR IN FRONT OF ME. I WAS TRAVELING AT LEAST 25 MPH IF NOT MORE BEFORE IMPACT. THE IMPACT RESULTED IN $10,000 IN DAMAGE TO THE FRONT OF THE LEXUS AND IT WAS DECLARED A TOTAL LOSS. THE LEXUS WAS DAMAGED FROM HEADLIGHT TO HEADLIGHT AND THE AIRBAG(S) DID NOT DEPLOY. THE HOOD ALSO SUSTAINED DAMAGE AS WELL AS... Read more
Crash
2 injured
Incident date: Jun 12, 2012
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING AT APPROXIMATELY 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash
1 injured
Incident date: Aug 4, 2015
OVER THE LAST COUPLE OF YEARS, AT LEAST 7 TIMES, I HAVE HAD MY CAR STAY RUNNING WHILE I AM AT A RESTAURANT OR WHEN I RETURN HOME. I PARK OUTSIDE AND AT LEAST 3 TIMES OVER THE LAST 6 YEARS NEIGHBORS HAVE CALLED AND SAID DID YOU KNOW THAT YOUR CAR ENGINE WAS RUNNING. ABOUT THREE WEEKS AGO, IN EARLY AUGUST, I WAS AT A RESTAURANT IN CLINTON, NEW YORK WHERE THE CAR WAS RUNNING ON THE STREET SEVERAL B... Read more
Incident date: Aug 26, 2015
I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AN... Read more