Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Oct 9, 2015
I ALSO HAVE A HEADLIGHT THAT HAS INTERMITTENTLY NOT WORKED. I RUN MY LIGHTS ON THE AUTO FEATURE. IN THE LAST 6 MONTHS, I HAVE NOTED THAT THE LEFT HEADLIGHT ONLY TURNS ON SOME OF THE TIME. I NEED TO CHECK IT, TURN THE LIGHTS OFF, THEN BACK ON TO GET IT TO WORK. HAPPENS ABOUT 20% OF THE TIME AND IS A SAFETY ISSUE. ABOUT 3 YEARS AGO, SOMEONE FOLLOWED ME INTO A STORE AND TOLD ME THAT MY LEFT HEADLIGH... Read more
Incident date: Mar 3, 2014
3 SETS OF BRAKES AND 3 OTHER BRAKE REPAIRS IN 24,000 MILES, BEGINNING WITHIN 3 MONTHS OF OWNERSHIP. LEXUS SAYS THAT THIS IS A "NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE" AFTER WE ASKED THEM TO FIX THEM, AND WENT THROUGH THEIR LEMON LAW PROCESS. BRAKES EITHER SQUEAL LOUDLY OR GRAB TIGHT AND SHUDDER.
Incident date: Jan 1, 2016
CAR HAS A RECALL BUT I DO NOT THINK THEY WERE DONE BY DEALERSHIP HISTORY RECORD HAS BEEN PURGE. A LOT OF SAFETY ISSUE WITH THIS CAR.
Incident date: Jan 1, 2016
CAR HAS A RECALL BUT I DO NOT THINK THEY WERE DONE BY DEALERSHIP HISTORY RECORD HAS BEEN PURGE. A LOT OF SAFETY ISSUE WITH THIS CAR.
Incident date: Jan 1, 2016
CAR HAS A RECALL BUT I DO NOT THINK THEY WERE DONE BY DEALERSHIP HISTORY RECORD HAS BEEN PURGE. A LOT OF SAFETY ISSUE WITH THIS CAR.
Incident date: Apr 15, 2012
TL* THE CONTACT OWNS A 2010 LEXUS LS460. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED WHENEVER THE CONTACT ATTEMPTED TO ACCELERATE. THE RPMS INCREASED AND THE VEHICLE MADE A GROWLING NOISE, BUT DID NOT ACCELERATE. THERE WAS NO WARNING INDICATOR. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ISSUE WAS NORMAL FOR A NEW VEHICLE. T... Read more
Incident date: Jan 22, 2016
WHILE DRIVING FOR BUSINESS, I USE THE NAVIGATION AND INFO COMPONENT VERY OFTEN. I USE THE WEATHER AND TRAFFIC CONSTANTLY AS IT HELPS ME TO AVOID DANGEROUS WEATHER AND TRAFFIC JAMS. THESE COMPONENTS OF MY CAR DO NOT WORK. THE DISPLAY (WHEN ATTEMPTING TO USE) READS: "NO DATA IS AVAILABLE...PLEASE TRY LATER" THIS HAPPENS WHILE MOVING OR STATIONARY.
Incident date: Apr 9, 2016
ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38. EVERYTHING WAS GOOD TO GO, THEN ON 9 APRIL 2016 MY CHECK ENGINE AND AWD DRIVE TRACTION LIGHT CAME O... Read more
Incident date: Apr 9, 2016
ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38. EVERYTHING WAS GOOD TO GO, THEN ON 9 APRIL 2016 MY CHECK ENGINE AND AWD DRIVE TRACTION LIGHT CAME O... Read more
Incident date: Apr 10, 2016
ELECTRONIC POWER STEERING LOCKED UP OUT OF THE BLUE WHILE DRIVING. VERY DANGEROUS. ALMOST SEEMED AS IF STEERING WAS FIGHTING TO TURN THE DIRECTION OPPOSITE OF THE DIRECTION I WAS TURNING.
Incident date: Apr 8, 2016
RADIATOR CRACKS AND RADIATOR FLUID SPILLS, ON THE PASSENGER SIDE . IT CAUSES ENGINE OVERHEATING . I HAVE ONLY 70,000 MILES ON MY CAR, BUT SLIGHT LEAKS WERE NOTICED AROUND 60, 000 ITSELF.
Incident date: Mar 30, 2016
BRAKE MALFUNCTION LIGHTS COME ON AND OFF VSC MALFUNCTION AND POSSIBLE ABS MALFUNCTION. I HAVE THE BRAKES CHECKED OUT AND THEY CANNOT LOCATE THE PROBLEM. BRJAE MALFUNCTION WARNING LIGHTS COME ON WHEN THE VEHICLE IS IN MOTION.
Incident date: Mar 1, 2016
WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.
Incident date: Mar 1, 2016
WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.
Incident date: Mar 1, 2016
WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.
Incident date: Mar 7, 2016
WITHOUT ANY INCIDENTS, OUR DASHBOARD LIGHT FOR THE AIRBAGS CAME ON. THE DEALER SAYS THE ENTIRE PART IS IN AN ELECTRICAL HOUSING IN THE PASSENGER SEAT AND IT TO BE REPLACED AS A WHOLE PART AT A COST OF $4000. A SEPARATE MECHANIC WE HAVE USED LONG TERM SAYS IT IS THE ENTIRE DRIVERS SEAT THAT NEEDS TO BE REPLACED NOT THE PASSENGER SIDE AND THIS ONE IS AT A COST OF $6000. THEY BOTH STATE IT'S NOT PART... Read more
Incident date: Jun 8, 2015
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICL... Read more
Crash
Incident date: Jun 8, 2015
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICL... Read more
Crash
Incident date: Jun 8, 2015
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICL... Read more
Crash
Incident date: Jan 1, 2015
THE AREA AROUND THE DASHBOARD AIRBAG IS CRACKED AND BEGINNING TO BULGE. THIS IS THE ONLY AREA IN THE ENTIRE CAR AFFECTED
Incident date: Feb 8, 2010
I HAVE COMPLAINED ABOUT THE MELTING AND STICKINESS OF MY DASHBOARD AND DOOR PANELS ALREADY BUT NO RESOLUTION HAVE TAKEN PLACE BY THE LEXUS OR MANUFACTURER. I HAVE CALLED THE SERVICE DEPARTMENT OVER 9X'S AND VERY SELDOM I HAVE GOTTEN AN ANSWER OR A CALL BACK. KNOW THE DASHBOARD IS SO SHINY, YOU CAN'T DRIVE IT DUE TO AN EXTREME SAFETY HAZARD BECAUSE OF THE GLARE NOT BEING ABLE TO SEE! PLEASE HELP ... Read more
Incident date: Apr 4, 2016
MY CHECK PCS AND VBS LIGHTS CAME ON AND WENT OFF. I CONTINUE TO DRIVE AND MY BREAKS WORKED FINE FOR A WEEK. DRIVING HOME ON A SIDE STREET CROSSING A BRIDGE AND A PIERCING BEEP CAME ON AND WOULD NOT GO OFF. I THINK THAT WAS AN INDICATOR RO PULL OFF THE ROAD. I TOOK MY FOOT OFF THE ACCELERATOR AND SLOWLY GUIDED TO SIDE OF BRIDGE AND CALLED MY HUSBAND. I HAD A DIAGNOSTICS AND WAS TOLD THAT IS ABS A... Read more
Incident date: Apr 4, 2016
MY CHECK PCS AND VBS LIGHTS CAME ON AND WENT OFF. I CONTINUE TO DRIVE AND MY BREAKS WORKED FINE FOR A WEEK. DRIVING HOME ON A SIDE STREET CROSSING A BRIDGE AND A PIERCING BEEP CAME ON AND WOULD NOT GO OFF. I THINK THAT WAS AN INDICATOR RO PULL OFF THE ROAD. I TOOK MY FOOT OFF THE ACCELERATOR AND SLOWLY GUIDED TO SIDE OF BRIDGE AND CALLED MY HUSBAND. I HAD A DIAGNOSTICS AND WAS TOLD THAT IS ABS A... Read more
Incident date: Apr 4, 2016
MY CHECK PCS AND VBS LIGHTS CAME ON AND WENT OFF. I CONTINUE TO DRIVE AND MY BREAKS WORKED FINE FOR A WEEK. DRIVING HOME ON A SIDE STREET CROSSING A BRIDGE AND A PIERCING BEEP CAME ON AND WOULD NOT GO OFF. I THINK THAT WAS AN INDICATOR RO PULL OFF THE ROAD. I TOOK MY FOOT OFF THE ACCELERATOR AND SLOWLY GUIDED TO SIDE OF BRIDGE AND CALLED MY HUSBAND. I HAD A DIAGNOSTICS AND WAS TOLD THAT IS ABS A... Read more
Incident date: Mar 22, 2016
TL* THE CONTACT OWNED A 2005 LEXUS ES330. WHILE REVERSING INTO A PARKING SPACE AT A LOW RATE OF SPEED, THE VEHICLE SURGED BACKWARDS AT A HIGH RATE OF SPEED, DROVE OVER A CURB, AND THEN ACCELERATED. THE VEHICLE CRASHED INTO A RESTAURANT AND THREE PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE... Read more
Crash
Incident date: Jun 15, 2012
L-SB-0167-08 THE SRS AIRBAG LIGHT IS ON FOR AWHILE. THIS IS A WELL KNOWN DEFECT AND ISSUE WITH THESE VEHICLE. A FAULTY WIRE HARNESS. THERE IS TSB BUT IT IS ONLY COVERED UNDER WARRANTY. I FIND IT SURPRISING THAT THIS IS NOT CONSIDERED A SAFETY RECALL GIVEN THE POTENTIAL HARM AND RISK OF THE AIRBAG NOT DEPLOYING DUE TO A FAULTY HARNESS.
Incident date: Mar 31, 2016
ABOUT 3-4 TIMES A DAY WHEN I'M DRIVING FREEWAY MY CAR WILL LET OFF A ROTON EGG SMELL. I WAS TOLD BY A MECHANIC IT MIGHT BE MY CYTALIST CONVERTER BUT WHEN CHECKED IT PASSED.
Incident date: Feb 1, 2016
AIR CONDITIONING EVAPORATOR IS LEAKING.
Incident date: Mar 7, 2016
UNINTENDED ACCELERATION - THE VEHICLE SUDDENLY ACCELERATED IN STOP & GO RUSH-HOUR CITY TRAFFIC STRIKING SEVERAL CARS (6 CARS IN TOTAL) BEFORE THE VEHICLE WAS STOPPED BY STRIKING THE OAKLAND POLICE DEPT BUILDING.
Crash
Incident date: Mar 28, 2016
TL* THE CONTACT OWNS A 2006 LEXUS GS300. THE CONTACT STATED THAT THE DRIVER SIDE REARVIEW MIRROR WAS FADED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOTIFIED THAT THE MIRROR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Incident date: Jan 1, 2015
I HAVE A UNSAFE VEHICLE THAT IS DANGEROUS FOR MYSELF AND THE PUBLIC. THE DEALERSHIP HAS FAIL TO TAKE RESPONSIBILITY FOR THE PROBLEM. THERE IS A RECALL FOR THE PROBLEM AND IT WAS EXTENDED AS WELL. ( CARBON BUILDUP) . THE REGISTRATION HISTORY ON THE VEHICLE IS VERY STRANGE, IT DOES NOT SEEM TO BE ACCURATE, I BELIEVE THIS VEHICLE WAS A DEFECT AND THE DEALERSHIP HAS TAMPERED THE VEHICLE TO COVER THE ... Read more
Incident date: Jan 1, 2015
I HAVE A UNSAFE VEHICLE THAT IS DANGEROUS FOR MYSELF AND THE PUBLIC. THE DEALERSHIP HAS FAIL TO TAKE RESPONSIBILITY FOR THE PROBLEM. THERE IS A RECALL FOR THE PROBLEM AND IT WAS EXTENDED AS WELL. ( CARBON BUILDUP) . THE REGISTRATION HISTORY ON THE VEHICLE IS VERY STRANGE, IT DOES NOT SEEM TO BE ACCURATE, I BELIEVE THIS VEHICLE WAS A DEFECT AND THE DEALERSHIP HAS TAMPERED THE VEHICLE TO COVER THE ... Read more
Incident date: Mar 29, 2016
ABS AND BRAKE LIGHT PLUS BUZZER SOUNDED. IMMEDIATELY PULLED OVER ONLY TO FIND COMPLETE LOSS OF BRAKES. FAULTY DESIGN TO ALLOW BRAKES TO FAIL DUE TO AN ABS PUMP GOING OUT. NEEDS A NEW MASTER CYLINDER ASSEMBLY AND ABS ACCUMULATOR. COULD HAVE BEEN A TRAGIC ACCIDENT IF I HADN'T BEEN DRIVING ONLY 30MPH. A LOT OF REVIEWS ONLINE WITH THE SAME COMPLAINT AND TOTAL LOSS OF BRAKING POWER.
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT T... Read more
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT T... Read more
Incident date: Jul 5, 2015
MY CAR WAS PARKED IN THE DRIVEWAY OF MY HOME WHEN MY FRIEND OPENED IT TO GET INSIDE AND NOTICED A HORRID SMELL!!..WHEN SHE WENT TO INVESTIGATE, SHE FOUND THE BACK SEAT WAS MELTED LIKE A TAR PIT!! THE BACK SEAT OF MY CAR HAS REAR SEAT HEATERS AND THE ENTIRE SEAT ABOVE WHERE THOSE WERE WERE BLACK STICKY GOO. 1. THE CAR WAS PARKED AND OFF WHEN THIS OCCURRED 2. THERE WAS A BAG OF DOG FOOD ON TH... Read more
Fire
Incident date: Mar 9, 2016
AIR BAG LIGHT "SRS" INDICATOR ON DASH REMAINS ON DURING TRAVEL. THIS CONDITION IS SAID TO DISABLE THE ENTIRE RESTRAINT SYSTEM IN THE VEHICLE. I HAVE CONTACTED LOCAL DEALER AND CORPORATE LEXUS ABOUT THE ISSUE. BOTH HAVE ANNOUNCED, SINCE VEHICLE IS OUT OF WARRANTY, ITS OWNERS RESPONSIBILITY TO CORRECT ISSUE. THERE IS A TSB# 1-SB-0167-08 ON THIS ISSUE WHEN THE CODE RETURNS CODE B1861.
Incident date: Jan 26, 2016
INSURED WAS DRIVING WHEN ACCELERATOR STUCK CAUSING EXCESSIVE SPEED AND ENDED UP IN A COLLISION.
Crash
Incident date: Jan 22, 2016
I PURCHASED THIS LEXUS 2016 GX460 WHEN IT WAS NEW. AFTER COMING TO A COMPLETE STOP AT A TRAFFIC LIGHT ON A CITY STREET AND WITH THE VEHICLE STILL IN DRIVE AND BRAKES APPLIED, THE BRAKES RELEASE SLIGHTLY AFTER 10-20 SECONDS, JUST ENOUGH TO ALLOW THE CAR TO CREEP FORWARD. THE LEXUS DEALERSHIP CLAIMS NOT TO HAVE HEARD OF THIS PROBLEM, YET THEY TOLD ME TO WAIT UNTIL I HAVE 5,000 MILES ON THE ODOMETER ... Read more
Incident date: Mar 20, 2016
VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT THE SAME TIME. PO303 CYLINDER 3 MISFIRE DETECTED. HAVE SAW ONLINE MANY PEOPLE COMPLAINING OF THE SAME PROBLEM. ENGINE IS SHAKY DURING IDLE OR SHAKY WHEN ITS COLD. PREVIOUS OWNED A 2009 LEXUS IS250 AND HAD THE SAME PROBLEM. HEARD OF SOME PEOPLE SAYING LEXUS DEALERS TOOK CARS IN AND HAD PROBLEM FIXED AS RECALL. NOT FINDING ANY RECA... Read more
Incident date: Mar 20, 2016
VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT THE SAME TIME. PO303 CYLINDER 3 MISFIRE DETECTED. HAVE SAW ONLINE MANY PEOPLE COMPLAINING OF THE SAME PROBLEM. ENGINE IS SHAKY DURING IDLE OR SHAKY WHEN ITS COLD. PREVIOUS OWNED A 2009 LEXUS IS250 AND HAD THE SAME PROBLEM. HEARD OF SOME PEOPLE SAYING LEXUS DEALERS TOOK CARS IN AND HAD PROBLEM FIXED AS RECALL. NOT FINDING ANY RECA... Read more
Incident date: Mar 20, 2016
VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT THE SAME TIME. PO303 CYLINDER 3 MISFIRE DETECTED. HAVE SAW ONLINE MANY PEOPLE COMPLAINING OF THE SAME PROBLEM. ENGINE IS SHAKY DURING IDLE OR SHAKY WHEN ITS COLD. PREVIOUS OWNED A 2009 LEXUS IS250 AND HAD THE SAME PROBLEM. HEARD OF SOME PEOPLE SAYING LEXUS DEALERS TOOK CARS IN AND HAD PROBLEM FIXED AS RECALL. NOT FINDING ANY RECA... Read more
Incident date: Mar 9, 2016
DRIVING NORMAL SPEED ON FRWY #1 LANE(4 LANE) - NO WARNING-LIGHTS OR ANYTHING, SMOKE FROM ENGINE COMPARTMENT, PULLED OFF FRWY GOT OUT OPEN PASS SIDE DOOR TO RETRIEVE PURSE THEN SAW FLAMES COME THROUGH ON DRIVER SIDE, CLOSED DOOR AND CALLED 911 - CAR ENGINE ON FIRE
Fire
Incident date: Jun 1, 2015
AIR BAG WAS NEVER USED BUT AIR BAG LIGHT IS ALWAYS ON
Incident date: Dec 22, 2015
I EXPERIENCED A LOW SPEED SUDDEN UNINTENDED ACCELERATION OF MY 2014 LEXUS ES350 FOR THE FIRST TIME ON DECEMBER 22, 2015. I WAS TURNING INTO A PARKING PLACE WHERE I LIVE AS I HAVE DONE HUNDREDS OF TIMES. AS I WAS TAKING MY FOOT OFF THE ACCELERATION PEDAL TO STARTING HITTING THE BRAKE PEDAL, THE CAR SUDDENLY ACCELERATED. I HEARD THE ENGINE REVVING AND I WAS TAKEN TOTALLY BY SURPRISE. MY REACTION... Read more
Crash
Incident date: Dec 22, 2015
I EXPERIENCED A LOW SPEED SUDDEN UNINTENDED ACCELERATION OF MY 2014 LEXUS ES350 FOR THE FIRST TIME ON DECEMBER 22, 2015. I WAS TURNING INTO A PARKING PLACE WHERE I LIVE AS I HAVE DONE HUNDREDS OF TIMES. AS I WAS TAKING MY FOOT OFF THE ACCELERATION PEDAL TO STARTING HITTING THE BRAKE PEDAL, THE CAR SUDDENLY ACCELERATED. I HEARD THE ENGINE REVVING AND I WAS TAKEN TOTALLY BY SURPRISE. MY REACTION... Read more
Crash
Incident date: Mar 12, 2016
TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT STATED THAT THE START ENGINE BUTTON AND THE RADIO BUTTON WERE DEFECTIVE. THE BUTTONS WERE CLOSE TOGETHER, WHICH CAUSED THE CONTACT TO DEPRESS THE START ENGINE BUTTON AND SHUT OFF THE ENGINE WHILE DRIVING 35 MPH. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE ROAD SHOULDER AND RESTART THE ENGINE. THE DEALER ADVISED THAT THE ISSUE COULD NOT BE C... Read more
Incident date: Mar 18, 2014
TL* THE CONTACT OWNS A 2008 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A STICKY SUBSTANCE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Mar 17, 2016
TL* THE CONTACT OWNED A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND EXITING THE RESIDENCE, THE VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL AIR BAGS AND SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE CONTACT SUFFERED MINOR INJURI... Read more
Crash
1 injured
Incident date: Mar 17, 2016
TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE... Read more
Crash