Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Jun 22, 2017
THIS IS AN ADDENDUM TO MY PREVIOUS COMPLAINT NUMBER 11021722 REGARDING MALFUNCTION OF BLIND SPOT MONITORS AS I NEGLECTED TO INCLUDE THE HISTORY I HAVE HAD WITH THE DEALER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER NO LESS THAN 4 TIMES. INITIALLY THEY ACKNOWLEDGED THE PROBLEM (TECHNICIAN RODE WITH ME) BUT COULD NOT RESOLVE IT. THEY ADMIT THAT OTHER CARS OF THIS MODEL ARE EXHIBITING THE SAME P... Read more
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF TACOMA AT FIFE, 1708 40TH AVE CT E, FIFE, WA, 253-922-7100) AND CONFIRMED ... Read more
Incident date: Dec 7, 2016
DASH HAS STARTED TO GET STICKEY AND SHINEY WHICH REFLECTS OFF THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE THE ROAD IN FRONT OF THE AUTOMOBILE , THIS IS ESPECIALLY DANGERIOUS IN SUNLIGHT OR BRIGHT STREETLIGHT THIS CONDITION HAS PROGRESSIVELY WORSE OVER TIME!
Incident date: Dec 7, 2016
DASH HAS STARTED TO GET STICKEY AND SHINEY WHICH REFLECTS OFF THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE THE ROAD IN FRONT OF THE AUTOMOBILE , THIS IS ESPECIALLY DANGERIOUS IN SUNLIGHT OR BRIGHT STREETLIGHT THIS CONDITION HAS PROGRESSIVELY WORSE OVER TIME!
Incident date: Jun 22, 2017
BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).
Incident date: Sep 6, 2017
TAKATA RECALL FIRST WE RECEIVED A RECALL VERY SCARY LETTER INCLUDING NOT TO RIDE ON FRONT PASSENGER SEAT THAT WAS ABOUT ONE YEAR AGO. THEN WE WERE TOLD BY DEALER THEY WOULD CALL AS SOON AS THEY HAD REPLACEMENT BAG. THAT WAS AROUND FEB 2017 THEN WE FINALLY LOOKED UP ON WEBSITE TO SEE WHEN MANUFACTURER WOULD MAKE PART AVAILABLE IT SAID SEPTEMBER 2017 . WE JUST CALLED SEWELL LEXUS IN DALLAS WHERE... Read more
Incident date: Jul 19, 2016
TAKATA RECALL WE RECEIVED THE RECALL NOTICE OVER 14 MONTHS AGO AND A REMEDY HAS NOT YET BEEN MADE AVAILABLE. THE RENTAL CAR OFFERED UNTIL THE REMEDY WAS AVAILABLE DID NOT MATCH THE TYPE AND STANDARD OF THE VEHICLE AFFECTED OR ITS SAFGETY EQUIPMENT -- NO PROBLEM WITH AIRBAG YET BUT WONDERING IF IT ONLY A MATTER OF TIME
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2011 LEXUS ES350. THAT CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE MANUFACTURER ADVISED THAT PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. HOWEVER, THE MANUFACTURER HAD NOT VERIFIED IF INDEED THE PARTS WERE PRESENTLY AVAILABLE. THE CONTACT DID ... Read more
Incident date: May 1, 2016
2007 LEXUS 350ES. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER SIDE AIRBAGS RECALL NOTICES. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 09/06/2017*JS
Incident date: Jun 27, 2017
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SIGNIFICANTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER BEFORE IT STALLED. ALSO, THE CHECK ENGINE, BATTERY, AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEXUS OF PLEASANTON, 4345 ROSEWOOD DR, PLEASANTON, CA, 94588) WHERE IT WAS DIAGNOSED THAT... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT MAPLEWOOD LEXUS LOCATED IN MAPLEWOOD, MN, 55109, AND CONFIRMED THAT THE PARTS WER... Read more
Incident date: Aug 7, 2017
BRAKING SYSTEM OF THE CAR FAILED. I COULD NOT STOP THE CAR AND ALL THE WARNING LIGHTS, ENGINE WARNING LIGHTS, CHECK HYBRID SYSTEM, AND VEHICLE WARNING LIGHTS APPEARED ON THE DASHBOARD OF THE CAR. THE CAR WAS PURCHASED NEW WITH 71 MILES, THE CAR WAS NEVER IN AN ACCIDENT, THE CAR HAD NOTHING INSTALLED TO IT, THE CAR WAS SERVICED BY LEXUS FOR 10,000 MILE OIL CHANGE, AND THE CAR HAD 14693 MILES WHEN T... Read more
Incident date: Aug 7, 2017
BRAKING SYSTEM OF THE CAR FAILED. I COULD NOT STOP THE CAR AND ALL THE WARNING LIGHTS, ENGINE WARNING LIGHTS, CHECK HYBRID SYSTEM, AND VEHICLE WARNING LIGHTS APPEARED ON THE DASHBOARD OF THE CAR. THE CAR WAS PURCHASED NEW WITH 71 MILES, THE CAR WAS NEVER IN AN ACCIDENT, THE CAR HAD NOTHING INSTALLED TO IT, THE CAR WAS SERVICED BY LEXUS FOR 10,000 MILE OIL CHANGE, AND THE CAR HAD 14693 MILES WHEN T... Read more
Incident date: Aug 7, 2017
BRAKING SYSTEM OF THE CAR FAILED. I COULD NOT STOP THE CAR AND ALL THE WARNING LIGHTS, ENGINE WARNING LIGHTS, CHECK HYBRID SYSTEM, AND VEHICLE WARNING LIGHTS APPEARED ON THE DASHBOARD OF THE CAR. THE CAR WAS PURCHASED NEW WITH 71 MILES, THE CAR WAS NEVER IN AN ACCIDENT, THE CAR HAD NOTHING INSTALLED TO IT, THE CAR WAS SERVICED BY LEXUS FOR 10,000 MILE OIL CHANGE, AND THE CAR HAD 14693 MILES WHEN T... Read more
Incident date: May 16, 2016
TAKATA RECALL. I'VE BEEN WAITING SINCE MAY 2016 FOR A REMEDY. NO REMEDY AS OF 9/5/17. THIS HAS BECOME A ONE-SEATER CAR SINCE NO ONE CAN RIDE IN THE FRONT PASSENGER SEAT. TOTALLY INEXCUSABLE.
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250C. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
Incident date: Jan 16, 2017
TAKATA RECALL. I HAVE TAKEN MY VEHICLE IN FOR AN AIRBAG REPLACEMENT DUE TO NOTIFICATION OF RECALL ON JEN 16, 2017 AND WAS TOLD THE REMEDY IS NOT YET AVAILABLE. IT IS NOW ROUGHLY 8 MONTHS LATER AND THEY STILL DO NOT HAVE A REMEDY READY FOR MY VEHICLE. THIS IS BEYOND UNACCEPTABLE AS THEY IDENTIFY RISK TO PASSENGERS IN THE VEHICLE IN THE EVENT OF DEPLOYMENT. EACH TIME I CONTACT THE DEALER THEY SIMPLY... Read more
Incident date: Jun 11, 2016
TAKATA RECALL IS STILL PENDING IT IS TAKING A LONG TIME TO FIX PROBLEM
Incident date: Sep 1, 2017
EARLIER THIS YEAR, I RECEIVED THE TAKATA AIRBAG RECALL NOTICE AND IN THE NOTICE IT INDICATES THERE IS NO REMEDY. JUST RECENTLY, I CALLED TOYOTA NORTH AMERICAN, WAS TRANSFERRED TO LEXUS CORP. SPOKE WITH A PERSON THAT OBVIOUSLY DID NOT CARE. SHE WENT ON TO SAY THAT I WAS IN ZONE C, SHE DID HAVE ANY KNOWLEDGE OF WHEN THE PARTS WOULD BE AT A NEARBY DEALERSHIP AND THAT SINCE THE CLIMATE WAS COOLER THAT... Read more
Incident date: Sep 4, 2017
TAKATA RECALL - IT HAS BEEN OVER A YEAR AND LEXUS HAS NOT COME UP WITH A SOLUTION, PUTTING ME AND MY FAMILY IN DANGER!
Incident date: Aug 3, 2017
I RECEIVED NOTICE OF A MATCH FOUND FOR MY VIN REGARDING TAKATA AIRBAG. LEXUS DEALER CLAIMS VEHICLE IS NOT LISTED IN LEXUS MASTER DATABASE. I CONTACTED THE SENDER AND THEY ESCALATED THE INFO AND CONFIRMED THAT MY VEHICLE DOES HAVE TAKATA AIRBAGS. LEXUS CLAIMS THEY ARE WRONG. PLEASE ADVISE HOW TO PROCEED.
Incident date: Sep 1, 2017
SMELL OF GAS IN THE MAIN CABIN ALL OF THE SUDDEN WHEN DRIVING ON A CITY STREET. UPON EXITING CAR, SMELL OF GAS COMING FROM ENGINE COMPARTMENT.
Incident date: Sep 1, 2017
SMELL OF GAS IN THE MAIN CABIN ALL OF THE SUDDEN WHEN DRIVING ON A CITY STREET. UPON EXITING CAR, SMELL OF GAS COMING FROM ENGINE COMPARTMENT.
Incident date: Aug 28, 2017
TAKATA RECALL- KUNI LEXUS AT COLORADO SPRINGS, CO ADVISED ME SEVERAL MONTHS AGO THAT MY ES350 WAS SCHEDULED TO BE REPAIRED IN SEPTEMBER 2017. THEY ARE NOW TELLING ME THAT IT WON'T BE REPAIRED UNTIL DECEMBER 2017. THEY NOTIFIED ME THAT I SHOULD NOT OPERATE THE VEHICLE WITH A PASSENGER IN THE FRONT SEAT THUS CREATING A HARDSHIP FOR MY FAMILY.
Incident date: Aug 29, 2017
I WAS DRIVING ON A HIGHWAY AT ABOUT 55MPH. I DID NOT SEE ANY ROCKS OR OTHER OBJECTS PRIOR TO THE EVENT. MY SUNROOF EXPLODED WHILE IN MOTION. THE INSIDE COVER WAS CLOSED, AND NO GLASS CAME INTO THE CAR.
Incident date: Jul 1, 2017
AS I WAS ACCELERATING FROM A TRAFFIC LIGHT, I HEARD A POP AND LOST ALL POWER TO CAR. I ROLLED OVER TO SIDE OF STREET, WHILE NOTICING SMOKE COMING FROM ENGINE COMPARTMENT ON PASSENGER SIDE. OPENED HOOD AND SAW A FIRE BY ENGINE WALL. I HAD A COUPLE OF BOTTLES OF WATER WITH ME. I PORED WATER ON FIRE AND AFTER ONE MINUTE DISTINGUESTED THE FIRE.
Fire
Incident date: Aug 18, 2017
TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMALLY SOFT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HARVEY LEXUS LOCATED AT 2550 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-1010, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER CONTROL MODULE FAILED A... Read more
Incident date: Aug 18, 2017
TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMALLY SOFT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HARVEY LEXUS LOCATED AT 2550 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-1010, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER CONTROL MODULE FAILED A... Read more
Incident date: Jan 9, 2017
TAKATA RECALL. STATUS AS OF 01/09/2017 INDICATES, "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." THIS STATEMENT IS AS OF 09/01/17. IF NO RESPONSE IN REASONABLE TIME, FILE COMPLAINT.
Incident date: Aug 27, 2017
OIL COOLANT MANIFOLD. RUBBER HOSES WHICH ARE HIGH PRESSURE HOSES BURST. ENGINE ISSUES AFTERWARDS DUE TO IMMEDIATE AND EXTREME OIL LOSS. DRIVING AT 55 MPH ON HIGHWAY. LEXUS DEALER STATED THE REPLACEMENT PART IS ON "NATIONAL BACK ORDER, MORE THAN 3,000 UNITS". I HAVE HAD THE VEHICLE FIXED AS IT IS A PRIMARY VEHICLE FOR MY FAMILY. LEXUS STATES THEY WILL NOT REIMBURSE UNLESS IT IS FIXED AT A LEX... Read more
Incident date: Aug 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS SAN DIEGO DEALER (4970 KEARNY MESA RD, SAN DIEGO, CA 92111-2407, (858) 268-8000) WAS CONTACTED AND CONFI... Read more
Incident date: Jun 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (LEXUS OF ORANGE PARK, 7040 BLANDING BLVD, JACKSONVILLE, FL,) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED A... Read more
Incident date: Jun 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (LEXUS OF ORANGE PARK, 7040 BLANDING BLVD, JACKSONVILLE, FL,) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED A... Read more
Incident date: Aug 30, 2017
INSPECTION AT LEXUS DEALER REVEALED LEAKS AND TORN BOOT ON STEERING RACK AND PINION. DEALER SAID REPAIR NOT POSSIBLE.MUST REPLACE ENTIRE RACK AND PINION ASSEMBLY.58,000 GENTLE MILES.
Incident date: Aug 29, 2017
TAKATA RECALL - WHEN I CHECKED UNDER LEXUS TO SEE IF MY VEHICLE WAS LISTED IT WAS BUT WHEN I PUT IN THE VIN NUMBER IT SAID O - SO I'M CONFUSED WHY WOULD IT SAY YES UNDER LEXUS BUT NOT UNDER THE VIN NUMBER ? IS IT SAFE ?
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (LEXUS OF PEMBROKE PINES, LOCATED AT 16150 PINES BLVD, PEMBROKE PINES, FL 33027; (954) 443-2020... Read more
Incident date: Aug 28, 2017
TAKATA RECALL - I GOT NOTICE THAT MY CARS AIRBAGS COULD POTENTIALLY EXPLODE AND METAL DEBRIS CAN GO THROUGH THE AIRBAG WHICH CAN CAUSE SERIOUS INJURY OR DEATH. I WOULD LIKE THE AIRBAGS TO V E REPLACED AND THE PROBLEM REMEDIED SO I CAN FEEL SAFE DRIVING MY CAR.
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: LAXUS OF NORTH MIAMI, 14100 BISCAYNE BLVD, NORTH MIAMI, FL, 33181, AND CONFIRMED THAT THE PARTS... Read more
Incident date: Aug 1, 2017
TAKATA RECALL. MY LIGHT AIRBAG LIGHT IS TURNED ON AND WILL NOT GO AWAY FROM DASHBOARD. THE DOOR PANELING IS FALLING APART JUST BY NORMAL USE.
Incident date: Aug 1, 2017
TAKATA RECALL. MY LIGHT AIRBAG LIGHT IS TURNED ON AND WILL NOT GO AWAY FROM DASHBOARD. THE DOOR PANELING IS FALLING APART JUST BY NORMAL USE.
Incident date: Aug 1, 2017
TAKATA RECALL. MY LIGHT AIRBAG LIGHT IS TURNED ON AND WILL NOT GO AWAY FROM DASHBOARD. THE DOOR PANELING IS FALLING APART JUST BY NORMAL USE.
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF CLEARWATER LOCATED AT 27547 US HWY 19 N, CLEARWATER, FL 33761 AT (727) 231-1443 ... Read more
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENDERSON LEXUS (LOCATED AT 7736 E GATE RD, HENDERSON, NV 89011, PHONE NUMBER: (702... Read more
Incident date: Jul 1, 2017
BRAKE ACTUTOR GONE BAD. CLICKING AND POPING. DASHBOARD ABS, BRAKE, LIGHTS UP. SAFETY PROBLEMS.
Incident date: May 1, 2017
TAKADA RECALL. I GOT A MAIL THAT AN RECALL WAS ISSUED IN JANUARY 2017 FOR MY 2008 LEXUS ES350. I CALLED THE NORTHTOWN LEXUS DEALER IN BUFFALO TWO TIMES SINCE THIS APRIL AND THEY COULD NOT ABLE TO COMPLETE THE RECALL BECAUSE THE REMEDY WAS NOT AVAILABLE.
Incident date: Aug 28, 2017
PASSENGER SIDE AIR BAG COVER IS BULGING SEEMS TO BE CAUSED BY PRESSURE.
Incident date: Aug 27, 2017
ON 08/27/2018 AT 11:30 A.M. I WAS DRIVING ON THE EXTENDED ON-RAMP TO ROUTE 288 IN CHESTERFIELD COUNTY, VA AT ABOUT 55 MPH. IT WAS SUNNY, NOT HUMID AND THE TEMPERATURE WAS IN THE HIGH 70'S; THE ROADWAY WAS SMOOTH AND CLEAR OF OBSTRUCTIONS. MY A/C WAS ON, THE WINDOWS WERE UP AND MY MOONROOF WAS CLOSED AND THE SHADE PROTECTOR WAS SHUT. THERE WERE NO VEHICLES IN MY SIGHT IN ANY DIRECTION. ALL OF A ... Read more