Showing 15,319 complaints for LEXUS
Incident date: Nov 10, 2017
MY VEHICLE IS ONE OF THE MODELS AFFECTED BY THE STICKY 'MELTING' DASHBOARD ISSUE MADE KNOWN TO THE PUBLIC A FEW YEARS AGO. WHEN DRIVING DURING THE DAY, SUNLIGHT CREATES A BLINDING REFLECTION ONTO THE WINDSHIELD'MAKING IT IMPOSSIBLE TO SEE WHAT'S IN FRONT OF YOU. THIS PROBLEM ALMOST RESULTED IN AN AUTO ACCIDENT FOR ME TWO WEEKS AGO WHILE DRIVING THROUGH AN INTERSECTION.
Incident date: Jun 25, 2016
TAKATA RECALL - HAVE CALLED THE DEALER THREE DIFFERENT TIMES AND SAYS PARTS AREN'T AVAILABLE
Incident date: Nov 17, 2017
LACK OF VISIBILITY DUE TO THE AMOUNT OF VIBRATION OF THE REAR VIEW MIRROR WHILE CAR IS MOVING, EVEN WORSE WHEN THE RADIO IS ON.
Incident date: Nov 18, 2017
TAKATA RECALL.. MY AIRBAGS HAVE NOT BEEN REPLACED NOR HAVE THE MANUFACTURE ATTEMPTED TO REPLACE THEM
Incident date: Nov 2, 2017
HORN STOPPED WORKING WHEN STEERING WHEEL IN STRAIGHT POSITION. WHEN STEERING WHEEL IS MOVED TO THE RIGHT THE HORN WORKS. WHEN THE STEERING WHEEL IS MOVED TO THE LEFT , THE HORN WORKS IN CERTAIN POSITIONS BUT IS NOT CONSISTENT. THIS CREATES A POTENTIALLY HAZARDOUS SITUATION WHEN DRIVING STRAIGHT YOU CANNOT USE THE HORN TO WARN OTHER CARS OR PEDESTRIANS. NOTICED THE HORN ISSUES IN THE BEGGING OF NOV
... EMBER 2017. NOT SURE HOW LONG THE HORN WAS BROKEN BEFORE THAT.Read more
Incident date: Nov 18, 2017
ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.
Incident date: Nov 18, 2017
ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.
Incident date: Nov 17, 2017
TAKATA RECALL - AIRBAGS HAVEN'T BEEN REPLACED AS OF 11/17/2017
Incident date: Nov 11, 2017
CRUISE CONTROL DOING 5-10MPH WITH THE CRUISE CONTROL ON THE CAR SURGED FOWARD AND EVEN BRAKING I HIT THE CAR IN FRONT OF ME
Crash
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043 (781) 210-5200) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVETRAIN AND DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE
... MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.Read more
Incident date: Aug 1, 2017
I TOOK THIS CAR TO THE LEXUS SO MANY TIME I AM GETTING A SULFATE SMELL FROM THE CAR WHEN EVER I TRY TO GO LITTLE BIT FAST IT'S MAKE NOT TO BREATH IN THE CAR A I ALMOST GOT CHOCK OF THE SMELL AND WHEN I WAS DRIVING TODAY WITH MY FAMILY IS HAVE TO PULL UP ON A HIGHWAYS EVERY ONE START THROUGH UP AND IT IS GETTING WORSE AND WORSE I TALK WITH LEXUS HEAD OFFICE NO ONE TRY TO HELP ME WITH THIS IS
... SUE AND THEY ARE TELLING ME THAT'S A GAS IF THAT'S A GAS I SHOULD BE COMING OUT FROM EVERY SINGLE CAR ON THE ROAD I AM GETTING THIS SMELL FROM AUGUSTRead more
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341 (770) 457-6800) WHERE IT WAS DIAGNOSED THAT THE FUEL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE R
... ECURRED. THE VEHICLE WAS THEN TAKEN BACK TO HENNESSY LEXUS OF ATLANTA WHERE THE DEALER STATED THAT SCREWS WERE MISSING BY THE EXHAUST AND A SMALL AMOUNT OF SULFUR WAS NOTICED IN THE VEHICLE. THE CONTACT WAS ADVISED THAT THE ODOR WAS NORMAL. WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED TO INCREASE THE SPEED AND THE SULFUR ODOR BECAME STRONGER. AS A RESULT, THE CONTACT BECAME ILL AND HAD TO PULL THE VEHICLE OVER TO VOMIT. THE VEHICLE WAS THEN TAKEN TO HENNESSY LEXUS OF GWINNETT (3383 SATELLITE BLVD, DULUTH, GA 30096 (770) 680-1000) WHERE IT WAS ALSO DIAGNOSED THAT THE FUEL NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE ISSUE WAS A FUEL CHANGE. THE CONTACT WAS THEN ADVISED TO GET A SECOND OPINION. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.Read more
Incident date: Mar 17, 2017
TAKATA RECALL RECEIVED A RECALL NOTICE IN JULY 2016. RECEIVED NO CONTACT FROM THE MANUFACTURER ABOUT SCHEDULING REPAIRS. CONTACTED THE MANUFACTURER IN MARCH 2017. I WAS TOLD THAT THEY HAD NO IMMEDIATE PLANS TO REPLACE THE AIRBAGS DUE TO LACK OF REPLACEMENT PARTS. MY VEHICLE IS SEVEN YEARS OLD, AND BASED ON THE INFORMATION PUBLISHED REGARDING DEGRADATION OF THE ORIGINAL AIRBAGS, I UNDERSTAND T
... HAT MY VEHICLE IS IN GREATER DANGER OF HAVING DEFECTIVE AND POSSIBLY DANGEROUS AIRBAGS. AS A RESULT, I REQUESTED A REPLACEMENT OR LOANER VEHICLE UNTIL REPAIRS COULD BE MADE TO MY VEHICLE AND WAS TOLD I WOULD BE CONTACTED BY A LOCAL DEALER REPRESENTATIVE TO ARRANGE ONE, BUT WAS NEVER CONTACTED THEREAFTER. MANUFACTURER CASE NUMBER IS 1701061699.Read more
Incident date: Mar 9, 2017
DASH PANEL AND DOOR PANEL MELTING AND SHININING
Incident date: Jul 19, 2017
TAKATA RECALL DEALERSHIP SAID THEY HAVE NO IDEA WHEN REPLACEMENT AIRBAGS ARE COMING......TJHEY DID NOT EVENOFFER A GUESS,,,,WHAT AM I SUPPOSSSED TO DO???
Incident date: Nov 13, 2017
BOTH HEADLIGHTS GO OUT BY THEMSELVES WHILE DRIVING. IT HAS HAPPENED FOUR TIMES. THE DASH INDICATOR LIGHT SHOWS THE HEADLIGHTS ARE ON. MANUALLY TURNING THE HEADLIGHTS OFF AND ON GETS THEM ON AGAIN. VERY FRIGHTENING AND UNSAFE TO ALL OF A SUDDEN HAVE NO HEADLIGHTS. I HAVE APPOINTMENT WITH LEXUS TO FIX, BUT SHOULD BE A RECALL SAFETY ITEM.
Incident date: Aug 28, 2017
WHEN DRIVING UPHILL ON A LOCAL CITY STREET, WHERE THERE WAS A METAL PLATE IN THE ROAD, MY LEXUS RX350, WOULD DETECT THE METAL PLATE, AND APPLY THE PRE-COLLISION SYSTEM. WHEN I REPORTED THIS ISSUE TO THE DEALERSHIP, THEY OFFERED TO SHUT OFF THE PRE-COLLISION SYSTEM AS A WORK AROUND. I WAS TOLD THAT THE SYSTEM WAS WORKING PROPERLY AND THAT THERE WAS A "WARNING" ABOUT THE POTENTIAL FOR THIS TO HAPPE
... N IN THE MANUAL. I REPORTED THIS ISSUE TO LEXUS CORPORATE AS WELL. I COULD REPRODUCE THIS ISSUE AND OFFERED BOTH THE DEALERSHIP AND CORPORATE TO VIEW THE VIDEO. BOTH DECLINED MY OFFER. I AM CONCERNED FOR BOTH FOR THE FUTURE DRIVERS OF THIS RX350 AND THOSE WHO ARE TRAVELING BEHIND WHO MAY HAVE THIS RX350 UNEXPECTEDLY STOP IN FRONT OF THEM. I ALSO ASKED BUT WAS NOT GIVEN AN EXPLANATION, BY EITHER THE DEALERSHIP NOR CORPORATE, AS TO WHY THIS IS NOT THE SAME ISSUE THAT WAS ADDRESSED IN THEIR RECALL NUMBER 15V728000, DATE 11/03/2015.Read more
Incident date: Aug 12, 2012
IN AN ACCIDENT IN 2012, A CAR IMPACTED THIS LEXUS FROM RIGHT SIDE AND THE LEXUS SHIFTED OVER THE CURB AND HIT THE ROAD SIDE LIGHT POST. THE FRONT DRIVER SIDE AIRBAG EXPLODED BUT INSTEAD OF PROTECTING PEOPLE FROM INJURY, IT DAMAGED MY WIFE'S RIGHT KNEE BADLY. THE KNEE BONE WAS FRACTURED AND SHE HAD THREE SURGERIES IN HOSPITAL. SHE HAD BEEN ON BED FOR HALF YEAR BEFORE RECOVERY. NOW SHE STILL CAN'T
... WALK NORMALLY AND FEEL PAIN FROM HER KNEE.Read more
Crash
1 injured
Incident date: Nov 11, 2017
AS I PULLED UP AND MADE A LEFT TURN INTO THE DRIVEWAY AT MY PARENT'S HOUSE, I HEARD A LOUD CLUNK AND THE CAR DROPPED TO THE GROUND AND COULD NOT BE MOVED AND SO IT DIED IN THE MIDDLE OF THE RESIDENTIAL STREET. I CAME OUT AND FOUND THAT IT WAS MY LOWER BALL JOINT AND IT HAD BROKE OFF THE ROD WAS ACTUALLY SHEARED OFF FROM THE JOINT. I HAVE THE CONTROL JOINT THAT WAS BROKEN. LEXUS SAYS THAT MY CAR
... IS NOT COVERED UNDER THE RECALL BUT I DISAGREE AND FEEL THAT THIS IS A MANUFACTURER DEFECT THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL. HAD THIS BROKE OFF AT HIGHWAY SPEEDS, I WOULD HAVE BEEN IN BIG TROUBLE.Read more
Incident date: Nov 6, 2017
WAS MAKING A LEFT TURN ON TO A BRIDGE, THE CAR PULLED THE RIGHT A LITTLE, I PULLED TO THE LEFT A LITTLE TO STRAIGHTENED IT BACK UP APPLYING THE BRAKES, THE CAR WOULD NOT STOP. THERE WAS A LINE OF CARS AT THE RED LIGHT, I CONTINUED APPLYING THE BRAKES, THE CAR WOULD NOT STOP AND WAS PICKING UP SPEED. I PULLED TO THE LEFT TO AVOID ALL THE CARS. CAR STILL WOULD NOT STOP INSPITE OF PRESSING MY FOOT
... HARD ON THE BRAKE. THE CAR CONTINUED MOVING WENT ACROSS A LARGE STREET, STILL TURNING THE CAR TO THE LEFT TO AVOID OTHER CARS. THE CAR WENT ON TO A GAS STATION LOT. I CONTINUED TURNING TO AVOID THE GAS PUMPS, STILL MY FOOT ON THE BRAKE. THE CAR KEPT GOING AND STOPPED WHEN IT HIT A POLE ON THE GAS STATION LOT. THE AIR BAGS NEVER DEPLOYED. THE BRAKES WOULD NOT WORK. THE CAR WENT OUT OF CONTROL. THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. THE BRAKES COULD NOT BE DEPRESSED, THEY FELT AS IF THE CONSUMER WAS STEPPING ON A BRICK. THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THERE WAS A RECALL FOR OTHER MODELS WITH THE SAME DEFECT, BUT THIS VEHICLE WAS NOT INCLUDED. *JSRead more
Crash
Incident date: Nov 6, 2017
WAS MAKING A LEFT TURN ON TO A BRIDGE, THE CAR PULLED THE RIGHT A LITTLE, I PULLED TO THE LEFT A LITTLE TO STRAIGHTENED IT BACK UP APPLYING THE BRAKES, THE CAR WOULD NOT STOP. THERE WAS A LINE OF CARS AT THE RED LIGHT, I CONTINUED APPLYING THE BRAKES, THE CAR WOULD NOT STOP AND WAS PICKING UP SPEED. I PULLED TO THE LEFT TO AVOID ALL THE CARS. CAR STILL WOULD NOT STOP INSPITE OF PRESSING MY FOOT
... HARD ON THE BRAKE. THE CAR CONTINUED MOVING WENT ACROSS A LARGE STREET, STILL TURNING THE CAR TO THE LEFT TO AVOID OTHER CARS. THE CAR WENT ON TO A GAS STATION LOT. I CONTINUED TURNING TO AVOID THE GAS PUMPS, STILL MY FOOT ON THE BRAKE. THE CAR KEPT GOING AND STOPPED WHEN IT HIT A POLE ON THE GAS STATION LOT. THE AIR BAGS NEVER DEPLOYED. THE BRAKES WOULD NOT WORK. THE CAR WENT OUT OF CONTROL. THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. THE BRAKES COULD NOT BE DEPRESSED, THEY FELT AS IF THE CONSUMER WAS STEPPING ON A BRICK. THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THERE WAS A RECALL FOR OTHER MODELS WITH THE SAME DEFECT, BUT THIS VEHICLE WAS NOT INCLUDED. *JSRead more
Crash
Incident date: Oct 1, 2017
TAKATA AIRBAG RECALL
Incident date: Feb 28, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Incident date: Feb 28, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Incident date: Feb 28, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Incident date: May 10, 2016
TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0
Incident date: May 10, 2016
TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0
Incident date: Aug 10, 2017
I WAS DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODED.
Incident date: Jul 19, 2017
TAKATA RECALL - I CONTACTED LEXUS OF WAYZATA DEALERSHIP THIS SUMMER AFTER RECEIVING RECALL NOTICE AND WAS TOLD THERE WAS NO SOLUTION TO THE DEFECTIVE AIRBAGS. NO PROBLEMS AS OF YET
Incident date: Sep 15, 2017
TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BACK. THEN A MONTH LATER HEY CALLED AND SCHEDULED AN APPOINTMENT AGAIN FOR THE SAME REASON. I ASKED THE
... M TO CHECK IF THEY HAD THE PART, AND THEY CALLED ME BACK AN HOUR LATER SAYING 'OOPS WE STILL DON'T HAVE THE PART'. THIS IS NOT ACCEPTABLE. I AM DRIVING AN UNSAFE CAR FOR OVER 2 MONTHS AND AM WORRIED I AM AT RISK.Read more
Incident date: May 1, 2017
I WAS TOLD THAT THE PART TO REPAIR THIS RECALL WOULD BE IN BY JUNE. WE ARE IN NOVEMBER AND STILL NO PART TO REPAIR THE RECALL. ITS BEEN MONTHS AND HAS BEEN A HUGE PROBLEM AS I CANNOT HAVE ANYONE IN MY FRONT SEAT.
Incident date: Sep 21, 2017
2002 LEXUS SC430. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICOLE WAS TAKEN TO HAVE THE RECALL COMPLETED, BUT WAS TOLD THE ZONE WAS NOT CURRENTLY AUTHORIZED TO COMPLEE THE REPAIR. UPDATED 11/08/2017*JS
Incident date: Apr 16, 2017
TL* THE CONTACT OWNS A 2007 LEXUS E350. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO MENTIONED NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). ATLANTA TOYOTA (2345 PLEASANT HILL RD, DULUTH, GA 30096 (770) 872-0087) WAS CALLED ON SEVERAL OCCASIONS AND THE CONTACT LEFT VOICE MESSAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N
... OT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jan 1, 2017
TAKATA RECALL
Incident date: Nov 2, 2017
I WAS DRIVING ON INTERSTATE JUST OUTSIDE BEAUMONT, TEXAS ON THURSDAY, NOVEMBER 2 WHEN I HEARD A LOUD NOISE SIMILAR TO A GUNSHOT OR AN EXPLOSION. IMMEDIATELY AFTER I HEARD THE NOISE, I NOTICED MY SUNROOF COVER SHAKING AND WIND COMING THROUGH THE TOP OF MY CAR. I PULLED THE COVER BACK JUST A LITTLE AND NOTICED SHATTERED GLASS. WHEN I PULLED OVER AT THE NEXT SERVICE STATION, I GOT OUT AND REALIZED
... MY SUNROOF WAS SHATTERED. I CONTACTED LEXUS AND THEY PRETENDED TO BE SURPRISED; HOWEVER, AFTER FURTHER RESEARCH, I DISCOVERED A CLASS ACTION LAWSUIT AND MANY OTHER COMPLAINTS REGARDING THIS SAME ISSUE. I HAVE SINCE HAD THE SUNROOF REPAIRED, BUT NOT BY LEXUS. THE DEALERSHIP OFFERED TO REPAIR IT TO THE TUNE OF $2,000. THE SUNROOF REPAIR COMPANY WHERE I TOOK MY CAR REPAIRED IT FOR A FRACTION OF THAT. THIS MORNING I RECEIVED A PHONE CALL FROM LEXUS CORPORATE OFFICE STATING THAT THE DAMAGED SUNROOF WAS DUE TO "IMPACT," WHICH IS NOT TRUE. OF COURSE, LEXUS IS NOT TAKING ANY RESPONSIBILITY FOR MY VEHICLE. I SUSPECT THEY WILL CONTINUE TO KEEP THEIR DEFECTIVE VEHICLES ON THE ROAD UNTIL AN ADEQUATE NUMBER OF PEOPLE HAVE DIED FROM THE DEFECTS. THE GENERAL MANAGER OF LEXUS OF CLEAR LAKE REACHED OUT TO ME ON THIS PAST SATURDAY AND ASKED THAT I EMAIL HER, WHICH I DID. HOWEVER, I NEVER HEARD ANYTHING BACK FROM HER.Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE AND T
... HEN TOWED TO NORTHSIDE LEXUS (17925 NORTH FWY, HOUSTON, TX 77090) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Crash
1 injured
Incident date: Aug 1, 2017
2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS
Incident date: Aug 1, 2017
2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS
Incident date: Nov 6, 2017
THIS WEEK I GOT A FLAT TIRE, A SCREW IN TIRE. ONE TIRE SHOP WOULDN'T REPAIR IT, SO I PARKED THE CAR A FEW DAYS AFTER THEY PUT THE FULL-SIZE SPARE ON IT. THEN I DROVE IT 20 MILES WITH THE SPARE, AND IT STARTED ACTIVATING THE ABS WHEN I BRAKE AT GENTLE/NORMAL SPEEDS. SO I HAD THE FLAT TIRE REPAIRED AND THOUGHT THE PROBLEM WOULD GO AWAY. THERE IS NO CHANGE WITH THE FIXED TIRED PUT BACK ON/BALANCED. T
... HE CAR ACTIVATES ABS EVERY TIME I BRAKE PRETTY MUCH NOW. I DO HAVE AWD, BUT THIS SHOULD NOT HAPPEN. I JUST BOUGHT THIS VEHICLE 3 MONTHS AGO USED & HAD IT THOROUGHLY INSPECTED PRIOR TO PURCHASING IT. THIS IS A SAFETY ISSUE!Read more
Incident date: Nov 1, 2015
THE AIRBAG COVER WHERE IT IS ATTACHED TO THE DASHBOARD HAS SEPARATED. THE SEPARATION BEGAN ABOUT 2 YEARS AGO AND THE GAP CONTINUES TO WIDEN. THIS VEHICLE IS NOT SUBJECT TO THE TAKATA RECALL AND AM UNSURE IF THE AIRBAG MAY INFLATE IF THE GAP CONTINUES TO OPEN.
Incident date: Jul 14, 2010
MY DASH HAS SEVERAL MAJOR CRACKS. VEHICLE WAS STATIONARY WHEN CRACKS APPEARED. IT IS UNKNOWN WHEN THIS HAPPENED AS I JUST BOUGHT THE LEXUS.
Incident date: Aug 1, 2016
TAKATA RECALL. WE RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL IN ROUGHLY AUGUST OF 2016. IT SAID THAT A PASSENGER SHOULD NOT SIT IN THE PASSENGER SEAT. MY WIFE AND I ARE RETIRED AND ALWAYS DRIVE TOGETHER. THIS RECALL MADE OUR LEXUS UNDRIVEABLE FOR THE PAST YEAR AND 3 MONTHS. THERE HAS BEEN NO RECOMPENSATION BY LEXUS.
Incident date: Nov 3, 2017
I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.
Crash
Incident date: Nov 3, 2017
I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.
Crash
Incident date: Nov 3, 2017
I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.
Crash
Incident date: Aug 16, 2017
AIRBAG LIGHT STAYS ON WHEN CAR IS RUNNING AND WHEN I HAD IT CHECKED OUT THE MECHANIC SAID IT COULD INFLATE AT ANY TIME. DON'T HAVE THE MONEY IN BUDGET TO HAVE DONE RIGHT NOW.
Incident date: Oct 23, 2017
TAKATA RECALL- I PURCHASED MY VEHICLE 2008 LEXUS ES350 IN FEB.2017 AND THE TIRE PRESSURE LIGHT WAS ON AND I WAS TOLD BY THE SELLER THAT IT WOULD GO OFF ONCE I DRIVE IT FOR A FEW MINUTES AFTER TAKING IT HOME, A FEW DAYS LATER IT WAS STILL ON. TOOK IT BACK AND WAS TOLD THE SPARE TIRE WAS A LITTLE DEFLATED AND THAT MAY HAVE BEEN THE CAUSE. TOOK IT HOME AND ABOUT 2 WEEKS LATER IT WAS BACK ON AGAIN.T
... OOK IT BACK AND WAS TOLD THERE WAS A TINY PIN HOLE IN THE TIRE THAT WAS MISSED AND WAS CORRECTED. TOOK IT HOME AND MAYBE A FEW WEEKS LATER IT WAS BACK ON AGAIN. I WENT BACK AND TOLD THE SERVICE DEPARTMENT IT COULD POSSIBLY BE A SENSOR. THE DEALER THEN HAD MY CAR SENT TO THE LEXUS DEALER TO FIX IT AND I GOT IT BACK THE NEXT DAY AND IT STAYED OFF FOR ABOUT 2 MONTHS THEN CAME BACK ON AGAIN. TOOK IT BACK AND SPOKE TO THE SERVICE DEPARTMENT AND WAS THEN TOLD IT WAS DEFINITELY THE SENSOR AND I WAS TOLD TO TAKE IT TO "NEXT LEVEL" WHICH IS A SHOP THAT MAKES REPAIRS AND THIS WAS 2 WEEKS AGO WHICH I HAVEN'T SINCE THE LIGHT HAVEN'T CAME BACK ON AS OF TODAY. ALL OF THE TIMES IT CAME ON, IT WAS PARKED, AND WHEN IT WAS TURNED ON THE TIRE PRESSURE LIGHT WAS ON.THIS SHOULD HAVE BEEN CORRECTED BY THE DEALER SINCE IT WAS AN ISSUE FROM THE BEGINNING....Read more
Incident date: May 25, 2017
TAKATA INFLATORS: I WAS INVOLVED IN A SERIOUS ACCIDENT ON 05/25/2017. THE VEH I WAS IN WAS A 2008 LEXUS ES 350. THE AIRBAGS DEPLOYED BUT FAILED TO INFLATE. AS A RESULT I HAVE TO UNDERGO SURGERY DUE TO SEVERE INJURIES SUSTAINED IN THE ACCIDENT. BOTH THE SIDE AND FRONT AIRBAGS APPEARED TO BE JUST SOME WHITE SHEETS THAT POPPED OUT. THE NOTIFICATION OF THE RECALL ON THE VEHICLE'S AIRBAGS WAS RECEIV
... ED ABOUT ALMOST 2 MONTHS AFTER THE CAR ACCIDENT. BY THEN THE INCIDENT HAD ALREADY OCCURRED AND THE DAMAGE WAS DONE. VERY UNFORTUNATE SITUATION. THIS TOOK PLACE IN MIAMI, FLORIDA, ON KENDALL DRIVE. THE LEXUS WAS AT A STANDSTILL FACING NORTH IN THE MIDDLE MEDIAN AWAITING THE MAKE A LEFT TURN TO BE ABLE TO HEAD WEST AND TURN INTO THE WEST BOUND LANES. THE OPPOSITE PARTY THAT STRUCK THE LEXUS WAS HEADING EAST IN THE 2ND TO 3RD LANE HEADING EAST BOUND. THE OTHER PARTY THEN PROCEEDED TO SWERVE INTO THE MIDDLE AND FAILED TO SLOW DOWN THEN STRUCK THE LEXUS'S REAR DRIVER'S SIDE CORNER PANEL. THE LEXUS SPUN OUT AND ENDED UP FACING SOUTH WITHIN THE MIDDLE MEDIAN. BOTH VEHICLES THE LEXUS AND THE OTHER PARTY'S VEH WERE BOTH INSURED BY GEICO AT THE TIME OF THE INCIDENT AND GEICO DECLARED DUAL COMPARATIVE NEGLIGENCE.Read more
Crash
1 injured
Incident date: Nov 1, 2017
ACCUMULATOR LEAK. DRIVING. EFFECTS BRAKING SYSTEM.
Incident date: Aug 6, 2017
MY WIFE INVOLVED AN ACCIDENT WHEN SHE WAS DRIVING CROSSING AN INTERSECTION IN THE CITY OF POMONA, CA. SHE WAS IMPACTED BY THE CROSSING CAR ON THE DRIVER'S FRONT AND SIDE PLUS THE LEFT REAR PASSENGER'S SIDE RIGHT BEHIND THE DRIVER. THE CAR WAS TOTALED, BUT NONE OF THE FRONT AND SIDE AIRBAGS WERE DEPLOYED DURING THE IMPACT, WHICH CAUSED THE LEFT CLAVICLE BONE FRACTURE, HEAD INJURIES, AND LEG INJURI
... ES TO MY WIFE. THE CAR WAS CONFIRMED TO EQUIP WITH SIDE CURTAIN AIRBAGS, AND KNEE AIRBAGS.Read more
Crash
2 injured