Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,126 complaints for LEXUS
Incident date: Nov 22, 2017
MY VEHICLE, 2005 LEXUS ES350 IS EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AS OF TODAY NOVEMBER 22, 2017, MY VEHICLE IS STILL NOT BEING RECALL BY THE MANUFACTURING TO HAVE REPLACE THE DEFECT AIRBAG. ALSO, MY DRIVER SIDE BACKSEAT SEATBELT IS NOT HOLD ON WHEN LATCHED IN. I BELIEVE IT IS A SAFETY THAT NEED TO BE FIX. I AM STILL USING THE VEHICLE FOR DRIVING.
Incident date: Oct 1, 2017
VIOLENT SHUDDER/SHAKING OF THE ENGINE. WHEN THE CT200H IS STATIONARY OR IN MOTION THE ENGINE PERIODICALLY SHAKES VIOLENTLY SOMETIMES UP TO 30 SECONDS THEN IT GOES AWAY. IT HAPPENED ON COLD OR HOT STARTS. THE EGR HAS BEEN CLEANED FROM CARBON BUILD UP, HAS NEW SPARK PLUGS AND COILS ARE GOOD. I HAVE LATELY BEEN NOTICING COOLANT LOSS. NUMEROUS PRIUS AND LEXUS OWNERS HAVING THIS SAME ISSUE. CHECK ... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BUTLER LEXUS, 3960 RIVERSIDE DR, MACON, GA 31210) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE... Read more
Incident date: Sep 21, 2017
THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. I STILL BELIEVE THAT THE CAR PRE-COLLISION SYSTEM DID NOT WORK AT ALL AND WAS NOT ABLE TO PREVENT ... Read more
Crash
Incident date: Nov 10, 2017
I ENTERED PARKING LOT AND PULLED INTO PARKING SPOT WITH MY FOOT ON BRAKE BARELY GOING. I WAS ALMOST ALL THE WAY INTO SPOT WHEN MY CAR LUNGED UP WITH EXTREMELY HIGH RPMS. I WENT INTO SMALL TREE, DROVE OVER ANOTHER CAR, CAR FLIPPED ON SIDE, THEN FLIPPED OVER ON ROOF AND INTO ANOTHER PARKED CAR. ENGINE OVERTOOK THE BRAKES. I AM ORIGINAL OWNER WITH CAR EXTREMELY WELL MAINTAINED BY LEXUS. I HAVE NEVER... Read more
Crash
1 injured
Incident date: Jan 1, 2015
TOYOTA/LEXUS IN EARLY 2015 STATED IT WOULD EXTEND ITS WARRANTY FOR THE CONSOLES (FRONT AND SIDES) OF CERTAIN MODELS INCLUDING LEXUS IS 250 BECAUSE THEY ARE STICKY AND MELTING AND DISINTEGRATING/CRUMBLING. WE STARTING 2018 SOON MAKING IT 3 YEARS OF WAITING FOR THESE TO BE REPLACED. WE RECEIVE A BRICK WALL FROM DEALERS AND CORPORATE LEXUS WHEN WE ASK ABOUT IT--ALWAYS SOME GENERAL RESPONSE ABOUT BACK... Read more
Incident date: Jan 1, 2015
TOYOTA/LEXUS IN EARLY 2015 STATED IT WOULD EXTEND ITS WARRANTY FOR THE CONSOLES (FRONT AND SIDES) OF CERTAIN MODELS INCLUDING LEXUS IS 250 BECAUSE THEY ARE STICKY AND MELTING AND DISINTEGRATING/CRUMBLING. WE STARTING 2018 SOON MAKING IT 3 YEARS OF WAITING FOR THESE TO BE REPLACED. WE RECEIVE A BRICK WALL FROM DEALERS AND CORPORATE LEXUS WHEN WE ASK ABOUT IT--ALWAYS SOME GENERAL RESPONSE ABOUT BACK... Read more
Incident date: Nov 10, 2017
MY VEHICLE IS ONE OF THE MODELS AFFECTED BY THE STICKY 'MELTING' DASHBOARD ISSUE MADE KNOWN TO THE PUBLIC A FEW YEARS AGO. WHEN DRIVING DURING THE DAY, SUNLIGHT CREATES A BLINDING REFLECTION ONTO THE WINDSHIELD'MAKING IT IMPOSSIBLE TO SEE WHAT'S IN FRONT OF YOU. THIS PROBLEM ALMOST RESULTED IN AN AUTO ACCIDENT FOR ME TWO WEEKS AGO WHILE DRIVING THROUGH AN INTERSECTION.
Incident date: Jun 25, 2016
TAKATA RECALL - HAVE CALLED THE DEALER THREE DIFFERENT TIMES AND SAYS PARTS AREN'T AVAILABLE
Incident date: Nov 17, 2017
LACK OF VISIBILITY DUE TO THE AMOUNT OF VIBRATION OF THE REAR VIEW MIRROR WHILE CAR IS MOVING, EVEN WORSE WHEN THE RADIO IS ON.
Incident date: Nov 18, 2017
TAKATA RECALL.. MY AIRBAGS HAVE NOT BEEN REPLACED NOR HAVE THE MANUFACTURE ATTEMPTED TO REPLACE THEM
Incident date: Nov 2, 2017
HORN STOPPED WORKING WHEN STEERING WHEEL IN STRAIGHT POSITION. WHEN STEERING WHEEL IS MOVED TO THE RIGHT THE HORN WORKS. WHEN THE STEERING WHEEL IS MOVED TO THE LEFT , THE HORN WORKS IN CERTAIN POSITIONS BUT IS NOT CONSISTENT. THIS CREATES A POTENTIALLY HAZARDOUS SITUATION WHEN DRIVING STRAIGHT YOU CANNOT USE THE HORN TO WARN OTHER CARS OR PEDESTRIANS. NOTICED THE HORN ISSUES IN THE BEGGING OF NOV... Read more
Incident date: Nov 18, 2017
ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.
Incident date: Nov 18, 2017
ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.
Incident date: Nov 17, 2017
TAKATA RECALL - AIRBAGS HAVEN'T BEEN REPLACED AS OF 11/17/2017
Incident date: Nov 11, 2017
CRUISE CONTROL DOING 5-10MPH WITH THE CRUISE CONTROL ON THE CAR SURGED FOWARD AND EVEN BRAKING I HIT THE CAR IN FRONT OF ME
Crash
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043 (781) 210-5200) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVETRAIN AND DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Aug 1, 2017
I TOOK THIS CAR TO THE LEXUS SO MANY TIME I AM GETTING A SULFATE SMELL FROM THE CAR WHEN EVER I TRY TO GO LITTLE BIT FAST IT'S MAKE NOT TO BREATH IN THE CAR A I ALMOST GOT CHOCK OF THE SMELL AND WHEN I WAS DRIVING TODAY WITH MY FAMILY IS HAVE TO PULL UP ON A HIGHWAYS EVERY ONE START THROUGH UP AND IT IS GETTING WORSE AND WORSE I TALK WITH LEXUS HEAD OFFICE NO ONE TRY TO HELP ME WITH THIS IS... Read more
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341 (770) 457-6800) WHERE IT WAS DIAGNOSED THAT THE FUEL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE R... Read more
Incident date: Mar 17, 2017
TAKATA RECALL RECEIVED A RECALL NOTICE IN JULY 2016. RECEIVED NO CONTACT FROM THE MANUFACTURER ABOUT SCHEDULING REPAIRS. CONTACTED THE MANUFACTURER IN MARCH 2017. I WAS TOLD THAT THEY HAD NO IMMEDIATE PLANS TO REPLACE THE AIRBAGS DUE TO LACK OF REPLACEMENT PARTS. MY VEHICLE IS SEVEN YEARS OLD, AND BASED ON THE INFORMATION PUBLISHED REGARDING DEGRADATION OF THE ORIGINAL AIRBAGS, I UNDERSTAND T... Read more
Incident date: Mar 9, 2017
DASH PANEL AND DOOR PANEL MELTING AND SHININING
Incident date: Jul 19, 2017
TAKATA RECALL DEALERSHIP SAID THEY HAVE NO IDEA WHEN REPLACEMENT AIRBAGS ARE COMING......TJHEY DID NOT EVENOFFER A GUESS,,,,WHAT AM I SUPPOSSSED TO DO???
Incident date: Nov 13, 2017
BOTH HEADLIGHTS GO OUT BY THEMSELVES WHILE DRIVING. IT HAS HAPPENED FOUR TIMES. THE DASH INDICATOR LIGHT SHOWS THE HEADLIGHTS ARE ON. MANUALLY TURNING THE HEADLIGHTS OFF AND ON GETS THEM ON AGAIN. VERY FRIGHTENING AND UNSAFE TO ALL OF A SUDDEN HAVE NO HEADLIGHTS. I HAVE APPOINTMENT WITH LEXUS TO FIX, BUT SHOULD BE A RECALL SAFETY ITEM.
Incident date: Aug 28, 2017
WHEN DRIVING UPHILL ON A LOCAL CITY STREET, WHERE THERE WAS A METAL PLATE IN THE ROAD, MY LEXUS RX350, WOULD DETECT THE METAL PLATE, AND APPLY THE PRE-COLLISION SYSTEM. WHEN I REPORTED THIS ISSUE TO THE DEALERSHIP, THEY OFFERED TO SHUT OFF THE PRE-COLLISION SYSTEM AS A WORK AROUND. I WAS TOLD THAT THE SYSTEM WAS WORKING PROPERLY AND THAT THERE WAS A "WARNING" ABOUT THE POTENTIAL FOR THIS TO HAPPE... Read more
Incident date: Aug 12, 2012
IN AN ACCIDENT IN 2012, A CAR IMPACTED THIS LEXUS FROM RIGHT SIDE AND THE LEXUS SHIFTED OVER THE CURB AND HIT THE ROAD SIDE LIGHT POST. THE FRONT DRIVER SIDE AIRBAG EXPLODED BUT INSTEAD OF PROTECTING PEOPLE FROM INJURY, IT DAMAGED MY WIFE'S RIGHT KNEE BADLY. THE KNEE BONE WAS FRACTURED AND SHE HAD THREE SURGERIES IN HOSPITAL. SHE HAD BEEN ON BED FOR HALF YEAR BEFORE RECOVERY. NOW SHE STILL CAN'T ... Read more
Crash
1 injured
Incident date: Nov 11, 2017
AS I PULLED UP AND MADE A LEFT TURN INTO THE DRIVEWAY AT MY PARENT'S HOUSE, I HEARD A LOUD CLUNK AND THE CAR DROPPED TO THE GROUND AND COULD NOT BE MOVED AND SO IT DIED IN THE MIDDLE OF THE RESIDENTIAL STREET. I CAME OUT AND FOUND THAT IT WAS MY LOWER BALL JOINT AND IT HAD BROKE OFF THE ROD WAS ACTUALLY SHEARED OFF FROM THE JOINT. I HAVE THE CONTROL JOINT THAT WAS BROKEN. LEXUS SAYS THAT MY CAR... Read more
Incident date: Nov 6, 2017
WAS MAKING A LEFT TURN ON TO A BRIDGE, THE CAR PULLED THE RIGHT A LITTLE, I PULLED TO THE LEFT A LITTLE TO STRAIGHTENED IT BACK UP APPLYING THE BRAKES, THE CAR WOULD NOT STOP. THERE WAS A LINE OF CARS AT THE RED LIGHT, I CONTINUED APPLYING THE BRAKES, THE CAR WOULD NOT STOP AND WAS PICKING UP SPEED. I PULLED TO THE LEFT TO AVOID ALL THE CARS. CAR STILL WOULD NOT STOP INSPITE OF PRESSING MY FOOT... Read more
Crash
Incident date: Nov 6, 2017
WAS MAKING A LEFT TURN ON TO A BRIDGE, THE CAR PULLED THE RIGHT A LITTLE, I PULLED TO THE LEFT A LITTLE TO STRAIGHTENED IT BACK UP APPLYING THE BRAKES, THE CAR WOULD NOT STOP. THERE WAS A LINE OF CARS AT THE RED LIGHT, I CONTINUED APPLYING THE BRAKES, THE CAR WOULD NOT STOP AND WAS PICKING UP SPEED. I PULLED TO THE LEFT TO AVOID ALL THE CARS. CAR STILL WOULD NOT STOP INSPITE OF PRESSING MY FOOT... Read more
Crash
Incident date: Feb 28, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Incident date: Feb 28, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Incident date: Feb 28, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Incident date: May 10, 2016
TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0
Incident date: May 10, 2016
TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0
Incident date: Aug 10, 2017
I WAS DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODED.
Incident date: Jul 19, 2017
TAKATA RECALL - I CONTACTED LEXUS OF WAYZATA DEALERSHIP THIS SUMMER AFTER RECEIVING RECALL NOTICE AND WAS TOLD THERE WAS NO SOLUTION TO THE DEFECTIVE AIRBAGS. NO PROBLEMS AS OF YET
Incident date: Sep 15, 2017
TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BACK. THEN A MONTH LATER HEY CALLED AND SCHEDULED AN APPOINTMENT AGAIN FOR THE SAME REASON. I ASKED THE... Read more
Incident date: May 1, 2017
I WAS TOLD THAT THE PART TO REPAIR THIS RECALL WOULD BE IN BY JUNE. WE ARE IN NOVEMBER AND STILL NO PART TO REPAIR THE RECALL. ITS BEEN MONTHS AND HAS BEEN A HUGE PROBLEM AS I CANNOT HAVE ANYONE IN MY FRONT SEAT.
Incident date: Sep 21, 2017
2002 LEXUS SC430. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICOLE WAS TAKEN TO HAVE THE RECALL COMPLETED, BUT WAS TOLD THE ZONE WAS NOT CURRENTLY AUTHORIZED TO COMPLEE THE REPAIR. UPDATED 11/08/2017*JS
Incident date: Apr 16, 2017
TL* THE CONTACT OWNS A 2007 LEXUS E350. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO MENTIONED NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). ATLANTA TOYOTA (2345 PLEASANT HILL RD, DULUTH, GA 30096 (770) 872-0087) WAS CALLED ON SEVERAL OCCASIONS AND THE CONTACT LEFT VOICE MESSAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N... Read more
Incident date: Nov 2, 2017
I WAS DRIVING ON INTERSTATE JUST OUTSIDE BEAUMONT, TEXAS ON THURSDAY, NOVEMBER 2 WHEN I HEARD A LOUD NOISE SIMILAR TO A GUNSHOT OR AN EXPLOSION. IMMEDIATELY AFTER I HEARD THE NOISE, I NOTICED MY SUNROOF COVER SHAKING AND WIND COMING THROUGH THE TOP OF MY CAR. I PULLED THE COVER BACK JUST A LITTLE AND NOTICED SHATTERED GLASS. WHEN I PULLED OVER AT THE NEXT SERVICE STATION, I GOT OUT AND REALIZED... Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE AND T... Read more
Crash
1 injured
Incident date: Aug 1, 2017
2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS
Incident date: Aug 1, 2017
2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS
Incident date: Nov 6, 2017
THIS WEEK I GOT A FLAT TIRE, A SCREW IN TIRE. ONE TIRE SHOP WOULDN'T REPAIR IT, SO I PARKED THE CAR A FEW DAYS AFTER THEY PUT THE FULL-SIZE SPARE ON IT. THEN I DROVE IT 20 MILES WITH THE SPARE, AND IT STARTED ACTIVATING THE ABS WHEN I BRAKE AT GENTLE/NORMAL SPEEDS. SO I HAD THE FLAT TIRE REPAIRED AND THOUGHT THE PROBLEM WOULD GO AWAY. THERE IS NO CHANGE WITH THE FIXED TIRED PUT BACK ON/BALANCED. T... Read more
Incident date: Nov 1, 2015
THE AIRBAG COVER WHERE IT IS ATTACHED TO THE DASHBOARD HAS SEPARATED. THE SEPARATION BEGAN ABOUT 2 YEARS AGO AND THE GAP CONTINUES TO WIDEN. THIS VEHICLE IS NOT SUBJECT TO THE TAKATA RECALL AND AM UNSURE IF THE AIRBAG MAY INFLATE IF THE GAP CONTINUES TO OPEN.
Incident date: Jul 14, 2010
MY DASH HAS SEVERAL MAJOR CRACKS. VEHICLE WAS STATIONARY WHEN CRACKS APPEARED. IT IS UNKNOWN WHEN THIS HAPPENED AS I JUST BOUGHT THE LEXUS.
Incident date: Aug 1, 2016
TAKATA RECALL. WE RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL IN ROUGHLY AUGUST OF 2016. IT SAID THAT A PASSENGER SHOULD NOT SIT IN THE PASSENGER SEAT. MY WIFE AND I ARE RETIRED AND ALWAYS DRIVE TOGETHER. THIS RECALL MADE OUR LEXUS UNDRIVEABLE FOR THE PAST YEAR AND 3 MONTHS. THERE HAS BEEN NO RECOMPENSATION BY LEXUS.
Incident date: Nov 3, 2017
I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.
Crash