Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,426 complaints for LAND ROVER

LAND ROVER LR2 (2009) - POWER TRAIN Nov 4, 2014
Incident date: Sep 4, 2014
AT APPROXIMATELY 64000 MILES MY 2009 LAND ROVER LR2 REAR DIFFERENTIAL FAILED. I NOTICED A LOUD, HIGH PITCHED, HUMMING SOUND WHILE TRAVELING AT HIGH SPEEDS. THIS SOUND PROGRESSIVELY GOT WORSE. IT IS SO LOUD NOW THAT YOU CANNOT TALK AT A NORMAL LEVEL WHILE THE CAR IS MOVING. LAND ROVER DIAGNOSED THIS ISSUE AND CONFIRMED THE PROBLEM. THERE IS A TECHNICAL BULLETIN THAT LR HAS DISTRIBUTED TO ADDRE... Read more
LAND ROVER LR2 (2009) - WHEELS Nov 4, 2014
Incident date: Sep 16, 2013
WHILE DRIVING MY 2009 LAND ROVER LR2 ON THE HIGHWAY, MY TIRE BLEW OUT. UPON INVESTIGATION, THE TIRE PRESSURE MONITORING SYSTEM - THAT CAME WITH THE CAR, INSTALLED BY LAND ROVER - HAD CORRODED AND CAUSED THE TIRE TO COLLAPSE. THIS WAS VERY DANGEROUS AS MY TIRE WENT FROM FULL TO EMPTY AT A HIGH RATE OF SPEED. I REPLACED THE TIRE AND TPMS. A FEW MONTHS LATER, THE SAME THING HAPPENED WHILE AGAIN D... Read more
LAND ROVER LR2 (2009) - TIRES Nov 4, 2014
Incident date: Sep 16, 2013
WHILE DRIVING MY 2009 LAND ROVER LR2 ON THE HIGHWAY, MY TIRE BLEW OUT. UPON INVESTIGATION, THE TIRE PRESSURE MONITORING SYSTEM - THAT CAME WITH THE CAR, INSTALLED BY LAND ROVER - HAD CORRODED AND CAUSED THE TIRE TO COLLAPSE. THIS WAS VERY DANGEROUS AS MY TIRE WENT FROM FULL TO EMPTY AT A HIGH RATE OF SPEED. I REPLACED THE TIRE AND TPMS. A FEW MONTHS LATER, THE SAME THING HAPPENED WHILE AGAIN D... Read more
LAND ROVER DISCOVERY (1996) - STRUCTURE:BODY Nov 3, 2014
Incident date: Nov 27, 2012
COMPONENT(S): LATCHES/LOCKS/LINKAGES ON ALL DOORS: RIGHT FRONT DOOR LATCH REQUIRES SLAMMED SHUT AND WON'T OPEN WITHOUT KEY TRAPPING PASSENGER INSIDE OR FAILS TO LATCH FULLY WHEN CLOSING CAUSING THE DOOR TO "BOUNCE" BACK OFF THE DOOR SEALS.---REAR DOOR LOCK REQUIRES KEY----DRIVER DOOR KEY BROKE OFF INSIDE. DESPITE MY VEHICLE BEING A 1996 LAND ROVER DISCOVERY WITH ONLY ONE PREVIOUS OWNER, DEALER CL... Read more
LAND ROVER DISCOVERY (1996) - LATCHES/LOCKS/LINKAGES Nov 3, 2014
Incident date: Nov 27, 2012
COMPONENT(S): LATCHES/LOCKS/LINKAGES ON ALL DOORS: RIGHT FRONT DOOR LATCH REQUIRES SLAMMED SHUT AND WON'T OPEN WITHOUT KEY TRAPPING PASSENGER INSIDE OR FAILS TO LATCH FULLY WHEN CLOSING CAUSING THE DOOR TO "BOUNCE" BACK OFF THE DOOR SEALS.---REAR DOOR LOCK REQUIRES KEY----DRIVER DOOR KEY BROKE OFF INSIDE. DESPITE MY VEHICLE BEING A 1996 LAND ROVER DISCOVERY WITH ONLY ONE PREVIOUS OWNER, DEALER CL... Read more
LAND ROVER DISCOVERY (1996) - STRUCTURE Nov 3, 2014
Incident date: Dec 10, 2013
SIDE STEP BROKE OFF, SUBSTANTIATED BY SIMILAR NHTSA COMPLAINT # = 603676. *TR
LAND ROVER DISCOVERY (1996) - AIR BAGS Nov 3, 2014
Incident date: Nov 27, 2012
AS A RESULT OF CHAFFING OF A CRUISE CONTROL WIRE, THE STEERING WHEEL ROTARY COUPLER CAN OVERHEAT AND INADVERTENTLY DEPLOY THE DRIVER'S AIR BAG....THIS HAS NOT HAPPENED YET TO ME, BUT DESPITE MY VEHICLE BEING A 1996 LAND ROVER DISCOVERY WITH ONLY ONE PREVIOUS OWNER, DEALER CLAIMS MY VIN# IS NOT INCLUDED IN RECALL FOR SUBSTANTIATED BY PREVIOUS COMPLAINTS SUBMITTED FOR THIS ISSUE WITH MY YEAR/MAKE/MO... Read more
LAND ROVER DISCOVERY (1996) - ELECTRICAL SYSTEM Nov 3, 2014
Incident date: Nov 27, 2012
AS A RESULT OF CHAFFING OF A CRUISE CONTROL WIRE, THE STEERING WHEEL ROTARY COUPLER CAN OVERHEAT AND INADVERTENTLY DEPLOY THE DRIVER'S AIR BAG....THIS HAS NOT HAPPENED YET TO ME, BUT DESPITE MY VEHICLE BEING A 1996 LAND ROVER DISCOVERY WITH ONLY ONE PREVIOUS OWNER, DEALER CLAIMS MY VIN# IS NOT INCLUDED IN RECALL FOR SUBSTANTIATED BY PREVIOUS COMPLAINTS SUBMITTED FOR THIS ISSUE WITH MY YEAR/MAKE/MO... Read more
LAND ROVER DISCOVERY (1996) - VEHICLE SPEED CONTROL Nov 3, 2014
Incident date: Nov 27, 2012
AS A RESULT OF CHAFFING OF A CRUISE CONTROL WIRE, THE STEERING WHEEL ROTARY COUPLER CAN OVERHEAT AND INADVERTENTLY DEPLOY THE DRIVER'S AIR BAG....THIS HAS NOT HAPPENED YET TO ME, BUT DESPITE MY VEHICLE BEING A 1996 LAND ROVER DISCOVERY WITH ONLY ONE PREVIOUS OWNER, DEALER CLAIMS MY VIN# IS NOT INCLUDED IN RECALL FOR SUBSTANTIATED BY PREVIOUS COMPLAINTS SUBMITTED FOR THIS ISSUE WITH MY YEAR/MAKE/MO... Read more
LAND ROVER DISCOVERY (1996) - VEHICLE SPEED CONTROL Nov 3, 2014
Incident date: Nov 27, 2012
ASCENDING MINIMAL INCLINES WHILE 55MPH AND ABOVE, ENGINE MISFIRES RESULTING IN LOSS OF POWER AND INABILITY TO ACCELERATE, AS SUBSTANTIATED BY SIMILAR NHTSA COMPLAINT #: 603676 "AN ENGLISH CAR SPECIALIST IN RALEIGH, NC. DETERMINED IT WAS A SPEED SENSING TRANSMITTER. THIS DEVICE TELLS THE CAR'S COMPUTER HOW FAST THE CAR IS MOVING. WHILE DRIVING 60 MPH, IT WAS GETTING A SIGNAL OF 130 MPH. THINKING IT... Read more
LAND ROVER DISCOVERY (1996) - ENGINE Nov 3, 2014
Incident date: Nov 27, 2012
ASCENDING MINIMAL INCLINES WHILE 55MPH AND ABOVE, ENGINE MISFIRES RESULTING IN LOSS OF POWER AND INABILITY TO ACCELERATE, AS SUBSTANTIATED BY SIMILAR NHTSA COMPLAINT #: 603676 "AN ENGLISH CAR SPECIALIST IN RALEIGH, NC. DETERMINED IT WAS A SPEED SENSING TRANSMITTER. THIS DEVICE TELLS THE CAR'S COMPUTER HOW FAST THE CAR IS MOVING. WHILE DRIVING 60 MPH, IT WAS GETTING A SIGNAL OF 130 MPH. THINKING IT... Read more
LAND ROVER DISCOVERY (1996) - POWER TRAIN Nov 3, 2014
Incident date: Nov 27, 2012
AT 55MPH VEHICLE VIOLENTLY VIBRATING CAUSING DRIVER TO LOSE VEHICLE CONTROL, DUE TO POWER TRAIN, DRIVE SHAFT, TRACK BAR BUSHING. DESPITE MY VEHICLE BEING A 1996 LAND ROVER DISCOVERY WITH ONLY ONE PREVIOUS OWNER, DEALER CLAIMS MY VIN# IS NOT INCLUDED IN RECALL FOR DRIVE SHAFT REPAIR SUBSTANTIATED BY PREVIOUS COMPLAINTS SUBMITTED FOR MY YEAR/MAKE/MODEL, SO PLEASE RE-OPEN INVESTIGATION OF NHTSA CAMP... Read more
LAND ROVER DISCOVERY (1996) - SERVICE BRAKES Nov 3, 2014
Incident date: Jan 24, 2014
SERVICE BRAKES, HYDRAULIC. UNDER NORMAL BRAKING ABS IS ACTIVATED WHEN APPLYING BRAKES AND CAUSES BRAKES VIBRATE/PULSE AND MAKE IT EXTREMELY DIFFICULT TO STOP REQUIRING PUMPING OF BRAKE PEDAL. HAPPENS MOST FREQUENTLY AT LOW SPEEDS WHEN TURNING A CORNER, IE: OUT OF A DRIVEWAY WHEN VERY LIKELY TO HIS PEDESTRIANS OR ONCOMING TRAFFIC WHEN UNABLE TO BREAK. AT HIGHER SPEEDS UP TO 25-30 MPH THE SAME SIT... Read more
LAND ROVER DISCOVERY (1996) - ELECTRICAL SYSTEM Nov 3, 2014
Incident date: Jan 24, 2014
SERVICE BRAKES, HYDRAULIC. UNDER NORMAL BRAKING ABS IS ACTIVATED WHEN APPLYING BRAKES AND CAUSES BRAKES VIBRATE/PULSE AND MAKE IT EXTREMELY DIFFICULT TO STOP REQUIRING PUMPING OF BRAKE PEDAL. HAPPENS MOST FREQUENTLY AT LOW SPEEDS WHEN TURNING A CORNER, IE: OUT OF A DRIVEWAY WHEN VERY LIKELY TO HIS PEDESTRIANS OR ONCOMING TRAFFIC WHEN UNABLE TO BREAK. AT HIGHER SPEEDS UP TO 25-30 MPH THE SAME SIT... Read more
LAND ROVER CLASSIC (9999) - UNKNOWN OR OTHER Nov 1, 2014
Incident date: Oct 15, 2014
HI, I BOUGHT A LAND ROVER 90, 1989 THAT IS 25 YEARS AND BROUGHT IT FROM EUROPE TO LOS ANGELES CALIFORNIA. SINCE IS 25 YEARS OLD IT DOES NOT HAVE TO COMPLY WITH THE EMISSION AND SAFETY REQUIREMENTS. BUT SINCE I BROUGHT IT HERE IN CALIFORNIA THE EMISSION AND SAFETY REQUIREMENTS ARE IN CONFLICT WITH THE U.S. LAWS BECAUSE OF THE FOLLOWING: I FOUND OUT AFTER I IMPORTED THE VEHICLE, FROM THE DMV IN C... Read more
LAND ROVER LR3 (2005) - AIR BAGS Oct 27, 2014
Incident date: Oct 6, 2014
THE PASSENGER SIDE DASH WHERE THE AIRBAG IS INSTALLED HAS A SUDDEN STRAIGHT LINE CRACK IN THE DASH AT THE BOTTOM OF WHERE THE AIRBAG IS INSTALLED IN THE DASH AND A STRAIGHT LINE CRACK ON THE LEFT OF THE AIRBAG IN THE DASH. THESE ARE PERFECTLY STRAIGHT LINES AND NOT SOMETHING THE SUN DID. THE VEHICLE IS KEPT IN A GARAGE WHEN NOT IN USE. THE VEHICLE HAS NEVER BEEN LEFT IN THE SUN FOR A LONG PERIOD O... Read more
LAND ROVER LR4 (2011) - EXTERIOR LIGHTING Oct 10, 2014
Incident date: Oct 6, 2014
THERE IS NO DOT MARKINGS ON THE HEADLIGHT ASSEMBLIES THAT ARE VISIBLE AS REQUIRED IN THE FMVSS SECTION 108. HAWAII INSPECTIONS DON'T WANT TO PASS THE SAFETY INSPECTION. *TR
LAND ROVER LR2 (2008) - POWER TRAIN Oct 8, 2014
Incident date: Sep 1, 2014
LIKE OTHERS, OUR LR2 BEGAN TO DEVELOP A WHINING SOUND FROM THE REAR AROUND 85,000 MI (NOW AT 88,000 SOCCER MOM MILES - NEVER OFF ROAD OR ABUSED). THIS CAR IS A MONEY PIT. AC WENT OUT AT 80,000 ($2,000 REPAIR), HOOD LATCH CAUSING FALSE ALARMS ($300), CONSTANTLY NEEDS BRAKES AND ROTORS (EVERY 25 TO 30K MILES), SUNROOF WENT (BUT APPARENTLY WE JUST MISSED THE VIN FOR THE RECALL)($3,000), AND NOW $4,... Read more
LAND ROVER RANGE ROVER (2006) - AIR BAGS Oct 8, 2014
Incident date: Sep 22, 2014
PASSENGER SIDE DASHBOARD HAS CRACKING AROUND THE AIRBAG SYSTEM. I TOOK IT TO THREE INDEPENDENT UPHOLSTERY SHOPS AND THEY ALL DECLINE TO PERFORM ANY REPAIR DUE TO SAFETY/LIABILITY CONCERNS. THEY SAY IT IS FAIRLY COMMON FOR MY YEAR/MAKE/MODEL VEHICLE. I'M FEARFUL THAT THIS PRESENTS SOME ISSUES WITH AIRBAG DEPLOYMENT, OR MAY SIMPLY BE A DESIGN FLAW BY LANDROVER. *TR
LAND ROVER RANGE ROVER (2006) - STRUCTURE Oct 8, 2014
Incident date: Sep 22, 2014
PASSENGER SIDE DASHBOARD HAS CRACKING AROUND THE AIRBAG SYSTEM. I TOOK IT TO THREE INDEPENDENT UPHOLSTERY SHOPS AND THEY ALL DECLINE TO PERFORM ANY REPAIR DUE TO SAFETY/LIABILITY CONCERNS. THEY SAY IT IS FAIRLY COMMON FOR MY YEAR/MAKE/MODEL VEHICLE. I'M FEARFUL THAT THIS PRESENTS SOME ISSUES WITH AIRBAG DEPLOYMENT, OR MAY SIMPLY BE A DESIGN FLAW BY LANDROVER. *TR
LAND ROVER LR2 (2008) - SERVICE BRAKES Sep 23, 2014
Incident date: Sep 22, 2014
PREMATURE WEARING OF BRAKE PADS AND ROTORS. WHEN NEW, THE CAR MADE IT TO 37,450 ON THE REAR BRAKES. THEY WERE THEN REPLACED FOR ABOUT $400 ON 12/31/10. THOSE LASTED 29,000 MILES UNTIL 66,082 MILES ON 2/18/13. THEY WERE REPLACED AGAIN, THIS TIME FOR ABOUT $500. NOW, AT 87,500 MILES (ONLY 22,000 MILES LATER), THEY ARE WORN TO THE BONE. LAND ROVER CLAIMS IT IS A WEARABLE ITEM AND THEY USE SOFT ... Read more
LAND ROVER RANGE ROVER (9999) - STEERING Sep 18, 2014
Incident date: Aug 22, 2014
CPSC:I1480469A. LAND ROVER RANGE ROVER. CONSUMER STATED SINCE PURCHASING THE VEHICLE SHE HAS BEEN HAVING PROBLEMS. *LN THE CONSUMER STATED THE SAME DAY SHE PURCHASED THE VEHICLE, THE STEERING WHEEL MALFUNCTION, AND SHE WAS UNABLE TO DRIVE THE VEHICLE OFF THE DEALERS LOT. ON AUGUST 22, 2009, THE VEHICLE STALLED AND THE SECURITY FEATURE IN THE TRUCK SHUT THE ENTIRE SYSTEM DOWN. *JB
LAND ROVER RANGE ROVER (9999) - ELECTRICAL SYSTEM Sep 18, 2014
Incident date: Aug 22, 2014
CPSC:I1480469A. LAND ROVER RANGE ROVER. CONSUMER STATED SINCE PURCHASING THE VEHICLE SHE HAS BEEN HAVING PROBLEMS. *LN THE CONSUMER STATED THE SAME DAY SHE PURCHASED THE VEHICLE, THE STEERING WHEEL MALFUNCTION, AND SHE WAS UNABLE TO DRIVE THE VEHICLE OFF THE DEALERS LOT. ON AUGUST 22, 2009, THE VEHICLE STALLED AND THE SECURITY FEATURE IN THE TRUCK SHUT THE ENTIRE SYSTEM DOWN. *JB
LAND ROVER NEW RANGE ROVER (2004) - AIR BAGS Sep 17, 2014
Incident date: Sep 14, 2014
THIS IS WHAT I SENT TO LAND ROVER USA LAST NIGHT. HAVE NOT HEARD FROM THEM YET. "MY 2004 RANGE ROVER SUDDENLY ACCELERATED AT A VERY HIGH SPEED FOR A FEW SECONDS WHILE I WAS PARKING CAUSING DAMAGE TO THE CAR AND PROPERTY. ALSO NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS SEVERE. I WOULD LIKE TO BE INFORMED OF ANY SUCH ISSUES AND WHAT STEPS WERE TAKEN TO CORRECT THEM. I WOULD ALSO LIKE... Read more
Crash
LAND ROVER NEW RANGE ROVER (2004) - VEHICLE SPEED CONTROL Sep 17, 2014
Incident date: Sep 14, 2014
THIS IS WHAT I SENT TO LAND ROVER USA LAST NIGHT. HAVE NOT HEARD FROM THEM YET. "MY 2004 RANGE ROVER SUDDENLY ACCELERATED AT A VERY HIGH SPEED FOR A FEW SECONDS WHILE I WAS PARKING CAUSING DAMAGE TO THE CAR AND PROPERTY. ALSO NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS SEVERE. I WOULD LIKE TO BE INFORMED OF ANY SUCH ISSUES AND WHAT STEPS WERE TAKEN TO CORRECT THEM. I WOULD ALSO LIKE... Read more
Crash
LAND ROVER RANGE ROVER EVOQUE (2012) - AIR BAGS Sep 15, 2014
Incident date: Apr 12, 2013
TL* THE CONTACT OWNS A 2012 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE PASSENGER SEAT AIR BAG SENSOR ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
LAND ROVER RANGE ROVER EVOQUE (2013) - VEHICLE SPEED CONTROL Sep 15, 2014
Incident date: Jun 25, 2014
TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 14,694.
LAND ROVER DISCOVERY (2004) - ENGINE Sep 12, 2014
Incident date: May 9, 2012
COMPLETE ENGINE INVESTIGATION DONE BY DEALERSHIP AND THIRD PARTY TO INVESTIGATE TICKING NOISE. ENGINE REMOVED, REPLACED ALL BEARINGS, CAM BEARINGS, NEW CAMSHAFT, LIFTERS, TIMING CHAIN AND GEARS. CYCLED THROUGH OVER 5 TYPES OF OILS AND ADDITIVES. FURTHER RESEARCH INDICATES POSSIBLE MANUFACTURER ISSUE OCCURRING IN 2004 MODELS WHERE CYLINDER LINER IS ACTUALLY SLIPPING. DEALERSHIP CLAIMS THAT LINER... Read more
LAND ROVER DISCOVERY (2003) - SEATS Sep 9, 2014
Incident date: Feb 1, 2013
THE FIRST ISSUE IS ABOUT A SEAT FIRE. MY HUSBAND WAS JUST PULLING INTO OUR DRIVE WHEN THE DRIVERS SEAT HEATER BURNED A HOLE IN THE LEFT SIDE OF THE SEAT CAUSING HIM TO HAVE A BURN. THE SECOND PROBLEM IS THE OIL PUMP. I HEARD A NOISE COMING FROM THE ENGINE, AND ASKED OUR MECHANIC WHAT MIGHT HAVE BEEN THE CAUSE OF THE NOISE. HE SAID THE THE OIL PUMP WAS BAD AND WE WILL HAVE TO REPLACE THE OIL PU... Read more
Fire
LAND ROVER DISCOVERY (2003) - ENGINE Sep 9, 2014
Incident date: Feb 1, 2013
THE FIRST ISSUE IS ABOUT A SEAT FIRE. MY HUSBAND WAS JUST PULLING INTO OUR DRIVE WHEN THE DRIVERS SEAT HEATER BURNED A HOLE IN THE LEFT SIDE OF THE SEAT CAUSING HIM TO HAVE A BURN. THE SECOND PROBLEM IS THE OIL PUMP. I HEARD A NOISE COMING FROM THE ENGINE, AND ASKED OUR MECHANIC WHAT MIGHT HAVE BEEN THE CAUSE OF THE NOISE. HE SAID THE THE OIL PUMP WAS BAD AND WE WILL HAVE TO REPLACE THE OIL PU... Read more
Fire
LAND ROVER DISCOVERY (2003) - ELECTRICAL SYSTEM Sep 9, 2014
Incident date: Feb 1, 2013
THE FIRST ISSUE IS ABOUT A SEAT FIRE. MY HUSBAND WAS JUST PULLING INTO OUR DRIVE WHEN THE DRIVERS SEAT HEATER BURNED A HOLE IN THE LEFT SIDE OF THE SEAT CAUSING HIM TO HAVE A BURN. THE SECOND PROBLEM IS THE OIL PUMP. I HEARD A NOISE COMING FROM THE ENGINE, AND ASKED OUR MECHANIC WHAT MIGHT HAVE BEEN THE CAUSE OF THE NOISE. HE SAID THE THE OIL PUMP WAS BAD AND WE WILL HAVE TO REPLACE THE OIL PU... Read more
Fire
LAND ROVER RANGE ROVER (2013) - ELECTRICAL SYSTEM Sep 8, 2014
Incident date: Jul 7, 2012
I GOT OUT OF THE EVOQUE WITH IT RUNNING AND THE DOOR OPEN. WHEN I CAME WALKING BACK THE CAR WAS GOING UP THE ROAD BY ITSELF IN REVERSE. IT HIT A MAILBOX THAT STOPPED IT. IT COULD HAVE HIT KIDS THAT ARE USUALLY IN THE AREA. LR/RR LOOKED AT IT FOR TWO WEEKS THEN TOLD ME I MUST HAVE LEFT IT IN REVERSE AND GOT OUT OF THE SUV SOMEHOW BEFORE IT MOVED. THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. WHEN... Read more
Crash
LAND ROVER RANGE ROVER (2013) - POWER TRAIN Sep 8, 2014
Incident date: Jul 7, 2012
I GOT OUT OF THE EVOQUE WITH IT RUNNING AND THE DOOR OPEN. WHEN I CAME WALKING BACK THE CAR WAS GOING UP THE ROAD BY ITSELF IN REVERSE. IT HIT A MAILBOX THAT STOPPED IT. IT COULD HAVE HIT KIDS THAT ARE USUALLY IN THE AREA. LR/RR LOOKED AT IT FOR TWO WEEKS THEN TOLD ME I MUST HAVE LEFT IT IN REVERSE AND GOT OUT OF THE SUV SOMEHOW BEFORE IT MOVED. THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. WHEN... Read more
Crash
LAND ROVER RANGE ROVER (2013) - VEHICLE SPEED CONTROL Sep 8, 2014
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. WHILE THE ENGINE WAS RUNNING AND THE VEHICLE WAS UNATTENDED, IT ACCELERATED BACKWARDS INTO A MAILBOX. THERE WERE NO INJURIES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 13,000.
Crash
LAND ROVER RANGE ROVER (2005) - STRUCTURE:BODY:DOOR Sep 6, 2014
Incident date: Sep 1, 2012
THE REAR PASSENGER DOORS PERIODICALLY LOCK AND WILL NOT UNLOCK NOR OPEN EITHER BY REMOTE, INTERIOR CONSOLE BUTTON, NOR BY INTERIOR DOOR HANDLES. PASSENGERS MUST ENTER AND EXIST VIA THE FRONT SEAT CLIMBING TO, OR FROM, THE BACK. THE PROBLEM IS UNEXPECTED AND SPORADIC, MAY LAST A FEW HOURS OR A FEW DAYS, HAVE HAD PROBLEM ON MY CAR SINCE PURCHASED TWO YEARS AGO. PROBLEM RELATES TO COMPUTER CONTROL... Read more
LAND ROVER RANGE ROVER (2005) - LATCHES/LOCKS/LINKAGES Sep 6, 2014
Incident date: Sep 1, 2012
THE REAR PASSENGER DOORS PERIODICALLY LOCK AND WILL NOT UNLOCK NOR OPEN EITHER BY REMOTE, INTERIOR CONSOLE BUTTON, NOR BY INTERIOR DOOR HANDLES. PASSENGERS MUST ENTER AND EXIST VIA THE FRONT SEAT CLIMBING TO, OR FROM, THE BACK. THE PROBLEM IS UNEXPECTED AND SPORADIC, MAY LAST A FEW HOURS OR A FEW DAYS, HAVE HAD PROBLEM ON MY CAR SINCE PURCHASED TWO YEARS AGO. PROBLEM RELATES TO COMPUTER CONTROL... Read more
LAND ROVER LR3 (2006) - ENGINE Sep 5, 2014
Incident date: Sep 4, 2014
2006 LR3 WITH ONLY 93K MILES HAD THE TIMING CHAIN BREAK WHILE ON THE HIGHWAY AND THE ENGINE IMMEDIATELY SHUT DOWN. THE VEHICLE HAS A FULL SERVICE HISTORY AT AN AUTHORIZED LAND ROVER DEALER SHOWING RECOMMENDED MAINTENANCE HAS BEEN PERFORMED DURING THE LIFE OF THE VEHICLE. THE DAMAGE TO THE ENGINE (VALVES ETC.) IS ESTIMATED AT $5500 TO REPAIR. THE TIMING CHAIN IS MADE OF METAL AND BASED ON INDUSTR... Read more
LAND ROVER LR2 (2009) - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Sep 4, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2009 LAND ROVER LR2. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE EMITTED A HUMMING NOISE WHICH BECAME LOUDER DURING HIGHER SPEEDS. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DIFFERENTIAL MALFUNCTIONED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more
LAND ROVER LR3 (2005) - SUSPENSION Sep 3, 2014
Incident date: Feb 13, 2013
AIR SUSPENSION FAULT CANT GO OVER 35 MILES PER HOUR BAD COMPRESSOR DEALER SAYS. NOW I'M HEARING THIS THE NUMBER 1 PROBLEM AND COMPLAINT OF MY MODEL. *TR
LAND ROVER DISCOVERY (1995) - TIRES Aug 22, 2014
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 1995 LAND ROVER DISCOVERY EQUIPPED WITH MICHELIN CROSSTRO II TIRES, SIZE P235/70 R16. THE CONTACT STATED THE WHILE DRIVING 60 MPH, THE VEHICLE STARTED SHAKING AND THEN THERE WAS A LOUD BOOM SOUND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE TIRE TREAD HAD SEPARATED. THE SPARE TIRE WAS INSTALLED ON THE VEHICLE B... Read more
LAND ROVER LR2 (2009) - ELECTRICAL SYSTEM Aug 22, 2014
Incident date: Aug 22, 2014
2ND COMPLAINT! SEE NHTSA ID NUMBER: 10471434. REF SERVICE BULLETIN NO.: TB-0081, ENGINE VENT HOSE COOLANT LEAK.COOLANT LEAK CAUSED THE FAILURE OF THE ALTERNATOR AGAIN, THIS TIME LEAVING MY CHILD STRANDED ON THE SIDE OF THE ROAD! GULF COAST LAND ROVER REPAIRED THE LEAK AND ALTERNATOR IN 2012 AT A COST OF $1122. BUT, DID NOT FIX THE PROBLEM SO HERE I GO AGAIN! I WILL HAVE TO PAY TO TOW THE VEHICLE I... Read more
LAND ROVER LR2 (2009) - ENGINE Aug 22, 2014
Incident date: Aug 22, 2014
2ND COMPLAINT! SEE NHTSA ID NUMBER: 10471434. REF SERVICE BULLETIN NO.: TB-0081, ENGINE VENT HOSE COOLANT LEAK.COOLANT LEAK CAUSED THE FAILURE OF THE ALTERNATOR AGAIN, THIS TIME LEAVING MY CHILD STRANDED ON THE SIDE OF THE ROAD! GULF COAST LAND ROVER REPAIRED THE LEAK AND ALTERNATOR IN 2012 AT A COST OF $1122. BUT, DID NOT FIX THE PROBLEM SO HERE I GO AGAIN! I WILL HAVE TO PAY TO TOW THE VEHICLE I... Read more
LAND ROVER LR2 (2008) - AIR BAGS Aug 14, 2014
Incident date: Jan 1, 2014
AIRBAG AND SEAT BELT LIGHTS STAY LIT WHILE DRIVING. DEALER SAID WHEN BOTH LIGHTS ARE LIT AIRBAGS WILL NOT DEPLOY. $1000.00 TO REPLACE PASSENGER SEAT CUSHION BECAUSE OF "FAULTY" SENSOR EMBEDDED IN CUSHION. NOW WHEN I SEE THE LIGHTS I TURN VEHICLE OFF AND THEN BACK ON UNTIL I DON'T SEE THE LIGHTS. STRANGE THAT A FAULTY SENSOR WOULD DISABLE SAFETY FEATURES. *TR
LAND ROVER LR2 (2008) - ELECTRICAL SYSTEM Aug 14, 2014
Incident date: Jan 1, 2014
AIRBAG AND SEAT BELT LIGHTS STAY LIT WHILE DRIVING. DEALER SAID WHEN BOTH LIGHTS ARE LIT AIRBAGS WILL NOT DEPLOY. $1000.00 TO REPLACE PASSENGER SEAT CUSHION BECAUSE OF "FAULTY" SENSOR EMBEDDED IN CUSHION. NOW WHEN I SEE THE LIGHTS I TURN VEHICLE OFF AND THEN BACK ON UNTIL I DON'T SEE THE LIGHTS. STRANGE THAT A FAULTY SENSOR WOULD DISABLE SAFETY FEATURES. *TR
LAND ROVER LR2 (2008) - SEAT BELTS Aug 14, 2014
Incident date: Jan 1, 2014
AIRBAG AND SEAT BELT LIGHTS STAY LIT WHILE DRIVING. DEALER SAID WHEN BOTH LIGHTS ARE LIT AIRBAGS WILL NOT DEPLOY. $1000.00 TO REPLACE PASSENGER SEAT CUSHION BECAUSE OF "FAULTY" SENSOR EMBEDDED IN CUSHION. NOW WHEN I SEE THE LIGHTS I TURN VEHICLE OFF AND THEN BACK ON UNTIL I DON'T SEE THE LIGHTS. STRANGE THAT A FAULTY SENSOR WOULD DISABLE SAFETY FEATURES. *TR
LAND ROVER RANGE ROVER (2006) - ELECTRICAL SYSTEM Aug 14, 2014
Incident date: Jul 16, 2014
THE VEHICLE IGNITION LOCK IS NOT ACCEPTING THE KEY, AFTER REMOVING THE IGNITION FUSE THE SYSTEM IS RE-SET AND KEY WILL START VEHICLE AND UNLOCK STEERING WHEEL LOCK. TOOK VEHICLE TO LAND ROVER SERVICE CENTER AND WAS TOLD BY SERVICE ADVISOR THAT THIS IS A "VERY COMMON" PROBLEM WITH THE MODEL YEAR 2006, 2007, 2008, 2009. THE ONLY FIX WILL BE A REPLACEMENT OF ENTIRE STEERING COLUMN, AFTER EACH SHUT OF... Read more
LAND ROVER RANGE ROVER (2006) - STEERING Aug 14, 2014
Incident date: Jul 16, 2014
THE VEHICLE IGNITION LOCK IS NOT ACCEPTING THE KEY, AFTER REMOVING THE IGNITION FUSE THE SYSTEM IS RE-SET AND KEY WILL START VEHICLE AND UNLOCK STEERING WHEEL LOCK. TOOK VEHICLE TO LAND ROVER SERVICE CENTER AND WAS TOLD BY SERVICE ADVISOR THAT THIS IS A "VERY COMMON" PROBLEM WITH THE MODEL YEAR 2006, 2007, 2008, 2009. THE ONLY FIX WILL BE A REPLACEMENT OF ENTIRE STEERING COLUMN, AFTER EACH SHUT OF... Read more
LAND ROVER RANGE ROVER (2006) - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Jul 29, 2014
Incident date: Jul 23, 2014
VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *JS
LAND ROVER RANGE ROVER (2014) - ENGINE Jul 18, 2014
Incident date: Jul 3, 2014
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. N... Read more
Crash
LAND ROVER RANGE ROVER (2014) - WHEELS Jul 18, 2014
Incident date: Jul 3, 2014
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. N... Read more
Crash
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