Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
RANGE ROVER
(2006) — ENGINE
Jun 2, 2014
Incident date: May 20, 2014
WHILE ON A TRIP FROM OHIO BACK TO CHARLOTTE, NC I WAS DRIVING THROUGH THE MOUNTAINS AND GOT A REDUCED ENGINE PERFORMANCE WARNING WHILE ON AN INCLINE WITH A TRUCK BEHIND ME AND THE ENGINE WOULD NOT PICK UP SPEED AND I BEGAN TO LOSE POWER AND ALMOST GOT HIT BY THE TRUCK BEHIND ME. I PULLED OVER, TOOK THE KEY OUT OF THE IGNITION, REINSERTED THE KEY AND WAS ABLE TO DRIVE AGAIN. UPON MY RESEARCH, I F... Read more
LAND ROVER
RANGE ROVER
(2004) — SERVICE BRAKES
May 28, 2014
Incident date: May 9, 2014
I NOTICE WHEN I AM DRIVING ANYTIME I BRAKE MY CAR VEERS TO THE LEFT AND I ALMOST CRASHED TWO TIMES BECAUSE OF THIS MY CAR IS PROPERLY ALIGNED AND IT HAS BRAND NEW BRAKES AND ROTORS THAT'S THE REASON I CHANGED THEM BECAUSE I THOUGHT THAT MAYBE THE BRAKES OR ROTORS WERE BAD BUT THE PROBLEM IS STILL PRESENT SO I WOULD LIKE TO KNOW IF THERE HAS BEEN ANY RECALLS ON MY PARTICULAR VEHICLE BECAUSE THIS ... Read more
LAND ROVER
RANGE ROVER
(2004) — STEERING
May 28, 2014
Incident date: May 9, 2014
I NOTICE WHEN I AM DRIVING ANYTIME I BRAKE MY CAR VEERS TO THE LEFT AND I ALMOST CRASHED TWO TIMES BECAUSE OF THIS MY CAR IS PROPERLY ALIGNED AND IT HAS BRAND NEW BRAKES AND ROTORS THAT'S THE REASON I CHANGED THEM BECAUSE I THOUGHT THAT MAYBE THE BRAKES OR ROTORS WERE BAD BUT THE PROBLEM IS STILL PRESENT SO I WOULD LIKE TO KNOW IF THERE HAS BEEN ANY RECALLS ON MY PARTICULAR VEHICLE BECAUSE THIS ... Read more
LAND ROVER
RANGE ROVER
(2003) — SERVICE BRAKES
May 20, 2014
Incident date: Jan 2, 2014
WHILE VEHICLE IS OPERATING, THE AIR SUSPENSION, ABS, BRAKE, HDC WARNINGS LIGHTS COME ON AND VEHICLE LOCKS FRONT RIGHT BREAK BY ITSELF WITHOUT ANY BRAKE BEING APPLIED, WHEN IS WET OR ICE ON THE ROAD, THE VEHICLE SLIDES TOWARDS THE RIGHT. I CONTACTED LAND ROVER CUSTOMER SERVICE NUMBER TO REPORT THE PROBLEMS THAT I AM HAVING WITH THE VEHICLE AS THIS IS EXTREMELY DANGEROUS SPECIALLY DURING THE WINTER... Read more
LAND ROVER
RANGE ROVER
(2003) — SUSPENSION
May 20, 2014
Incident date: Jan 2, 2014
WHILE VEHICLE IS OPERATING, THE AIR SUSPENSION, ABS, BRAKE, HDC WARNINGS LIGHTS COME ON AND VEHICLE LOCKS FRONT RIGHT BREAK BY ITSELF WITHOUT ANY BRAKE BEING APPLIED, WHEN IS WET OR ICE ON THE ROAD, THE VEHICLE SLIDES TOWARDS THE RIGHT. I CONTACTED LAND ROVER CUSTOMER SERVICE NUMBER TO REPORT THE PROBLEMS THAT I AM HAVING WITH THE VEHICLE AS THIS IS EXTREMELY DANGEROUS SPECIALLY DURING THE WINTER... Read more
LAND ROVER
RANGE ROVER
(2006) — SUSPENSION
May 8, 2014
Incident date: Apr 16, 2014
STARTED HEARING RUBBING SOUND WHILE DRIVING AND GETS LOUDER WHEN PICKING UP SPEED, ALSO THUMPING SOUND WHEN STEPPING ON GAS PEDAL. TOOK IT TO AUTO MECHANIC AND WAS TOLD I NEED A NEW DIFFERENTIAL ASSEMBLY FOR FRONT. *TR
LAND ROVER
RANGE ROVER
(2006) — POWER TRAIN
May 8, 2014
Incident date: Apr 16, 2014
STARTED HEARING RUBBING SOUND WHILE DRIVING AND GETS LOUDER WHEN PICKING UP SPEED, ALSO THUMPING SOUND WHEN STEPPING ON GAS PEDAL. TOOK IT TO AUTO MECHANIC AND WAS TOLD I NEED A NEW DIFFERENTIAL ASSEMBLY FOR FRONT. *TR
LAND ROVER
RANGE ROVER
(2013) — STEERING:COLUMN
May 7, 2014
Incident date: Apr 2, 2013
I PURCHASED A 2013 RANGE ROVER EVOQUE IN MARCH 2013. WITHIN DAYS OF PURCHASING THE NEW VEHICLE I HAD TO BRING THE VEHICLE TO TWO (2) DIFFERENT LAND ROVER DEALERSHIPS. AS IT TURNS OUT WHEN THE VEHICLE WAS ASSEMBLED THE STEERING COLUMN WAS NOT INSTALLED PROPERLY AND CAUSED THE VEHICLE TO PULL. AN EFFORT WAS MADE TO FIX THIS PROBLEM. I ALSO HAD THE FRONT AXLE REPLACED WITHIN 5 MOTHS OF OWNING THE ... Read more
LAND ROVER
RANGE ROVER
(2000) — POWER TRAIN
May 1, 2014
Incident date: Apr 9, 2014
I WAS DRIVING DOWN FOR I-485 S AT 30-35 MILES PER HOUR. WITHOUT ANY WARNING THE DRIVER SHAFT FLEW FROM UNDER THE VEHICLE. I TOOK EXIT 39 & THE VEHICLE SOUNDED. AS I STRUGGLED TO GET HOME THE AXLE ROD BROKE. I GOT HOME PARKED & IT I NEED TO GET IT FIXED. *TR
LAND ROVER
RANGE ROVER
(2000) — SERVICE BRAKES
May 1, 2014
Incident date: Apr 9, 2014
I WAS DRIVING DOWN FOR I-485 S AT 30-35 MILES PER HOUR. WITHOUT ANY WARNING THE DRIVER SHAFT FLEW FROM UNDER THE VEHICLE. I TOOK EXIT 39 & THE VEHICLE SOUNDED. AS I STRUGGLED TO GET HOME THE AXLE ROD BROKE. I GOT HOME PARKED & IT I NEED TO GET IT FIXED. *TR
LAND ROVER
DISCOVERY
(2004) — STRUCTURE
Apr 30, 2014
Incident date: Apr 1, 2014
EXCESSIVE RUST ON THE FRAME AT KEY POINTS, SUCH AS FRONT SUSPENSION, ENGINE BLOCK. TOLD BY THE DEALER THE BODY HAS TO COME OFF TO FIX RUST PROBLEM. THE WERE OTHER CARS IN THE SHOP SAME YEAR, SAME MODEL. WAS TOLD IF I HIT A HARD BUMP OR WHOLE IN ROAD, THE FRONT END COULD COLLAPSE. LAND ROVER IS BEING NON RESPONSIVE. *JS
LAND ROVER
DISCOVERY
(2003) — ENGINE
Apr 29, 2014
Incident date: Apr 26, 2014
LOW OIL PRESSURE RED LIGHT WHEN LOWERING THE SPEED TO STOP. IN 2003, LAND ROVER ISSUED AN TECH ALERT #TA03 1201 FOR THE OIL PUMP FAILURES DUE TO THEIR MANUFACTURING ERROR WITH VIN# 3A[XXX] ? 3A[XXX]. BELOW IS THE ORIGINAL TEXT FROM THEIR ALERT. WHY THEY HAVEN'T MADE THE RECALL YET? IT'S SO DANGEROUS TO DRIVE THE CAR WITH ENGINE CAN DIE OR BURN ANYTIME, AND THE ONLY SOLUTION IS TO REPLACE THE WHOLE... Read more
LAND ROVER
LR2
(2008) — ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
Apr 29, 2014
Incident date: Apr 21, 2014
TL* THE CONTACT OWNS A 2008 LAND ROVER LR2. THE CONTACT STATED THAT THE HDC AND TRANSMISSION FAIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RELAY FUSE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,700.
LAND ROVER
LR2
(2009) — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Apr 22, 2014
Incident date: Mar 10, 2014
TPMS SENSOR / VALVE STEM MADE OF ALUMINUM TYPE METAL. CRACKED IN HALF AND FELL OUT DUE TO CORROSION. RESULTED IN IMMEDIATE FLAT TIRE WHICH NEEDED TO BE REPLACED DUE TO RIDE ON DAMAGE. BOTH WIFE AND KIDS STRANDED IN CAR UNTIL I COULD CHANGE TO SPARE. BOTH LAND ROVER AND DEALER IN EDISON DENY KNOWING ANYTHING ABOUT THIS FAILURE AND INSIST IT IS THE FIRST OF IT'S KIND. I FIND THAT HARD TO BELIEVE. TH... Read more
LAND ROVER
LR2
(2009) — WHEELS
Apr 22, 2014
Incident date: Mar 10, 2014
TPMS SENSOR / VALVE STEM MADE OF ALUMINUM TYPE METAL. CRACKED IN HALF AND FELL OUT DUE TO CORROSION. RESULTED IN IMMEDIATE FLAT TIRE WHICH NEEDED TO BE REPLACED DUE TO RIDE ON DAMAGE. BOTH WIFE AND KIDS STRANDED IN CAR UNTIL I COULD CHANGE TO SPARE. BOTH LAND ROVER AND DEALER IN EDISON DENY KNOWING ANYTHING ABOUT THIS FAILURE AND INSIST IT IS THE FIRST OF IT'S KIND. I FIND THAT HARD TO BELIEVE. TH... Read more
LAND ROVER
LR3
(2005) — STRUCTURE:BODY
Apr 15, 2014
Incident date: Apr 15, 2009
TL* THE CONTACT OWNS A 2005 LAND ROVER LR3. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED OVER THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.
LAND ROVER
LR2
(2008) — ENGINE
Apr 14, 2014
Incident date: Apr 11, 2014
ON APRIL 11, 2014, A CHECK ENGINE LIGHT IS ON AND RMPS GOES UP AND DOWN AT IDLE. I WENT TO THE DEALERSHIP AND HAD TO PAY $340.00 FOR DIAGNOSTIC AND SOFTWARE UPDATES THAT SHOULD BE FREE AND COVERED BY LAND ROVER, NOT BY ITS CUSTOMERS. THEY USE THIS TRICK AS A HIGH JACKING POINT TO SQUEEZE MONEY OUT OF THEIR CUSTOMERS' POCKETS. I HAVE NEVER EXPERIENCED ANY SUCH THING WITH ANY OTHER VEHICLE I HAVE E... Read more
LAND ROVER
LR2
(2008) — ELECTRICAL SYSTEM
Apr 14, 2014
Incident date: Apr 11, 2014
ON APRIL 11, 2014, A CHECK ENGINE LIGHT IS ON AND RMPS GOES UP AND DOWN AT IDLE. I WENT TO THE DEALERSHIP AND HAD TO PAY $340.00 FOR DIAGNOSTIC AND SOFTWARE UPDATES THAT SHOULD BE FREE AND COVERED BY LAND ROVER, NOT BY ITS CUSTOMERS. THEY USE THIS TRICK AS A HIGH JACKING POINT TO SQUEEZE MONEY OUT OF THEIR CUSTOMERS' POCKETS. I HAVE NEVER EXPERIENCED ANY SUCH THING WITH ANY OTHER VEHICLE I HAVE E... Read more
LAND ROVER
LR3
(2005) — LATCHES/LOCKS/LINKAGES
Apr 10, 2014
Incident date: Apr 19, 2007
PLEASE MAKE FORMAL NOTE THAT THE 2005 LAND ROVER LR-3 I PURCHASED NEW IN 2005 (VIN # BELOW) FROM THE DEALER AT LAND ROVER NORTH SCOTTSDALE HAS AN ENDEMIC AND SYSTEMATIC DOOR LOCK SAFETY FAULT PROBLEM. SINCE MY PURCHASE OF MY LR-3 I HAVE HAD TO REPLACE THE PASSENGER DOOR [2 TIMES], REAR PASSENGER DOOR, REAR DRIVER DOOR, AND NOW THE DRIVER DOOR LOCK HAS FAILED. THESE DOORS FAIL TO LOCK WHEN ENGAGED.... Read more
LAND ROVER
RANGE ROVER
(2014) — AIR BAGS
Apr 9, 2014
Incident date: Feb 7, 2014
OUR 2014 RANGE ROVER SPORT PASSENGER SIDE AIRBAG INDICATOR DEACTIVATES INTERMITTENTLY DURING MULTIPLE TRIPS AT HIGHWAY SPEEDS WITH AN ADULT IN THE PASSENGER SEAT. AFTER 7-12 MINUTES THE INDICATOR LIGHT NEAR THE SUNSHADE BUTTON WILL ILLUMINATE TO NOTE THE PASSENGER AIRBAG HAS BEEN DEACTIVATED OR IS NOT OPERATIONAL; EVEN THOUGH THE PASSENGER IS SITTING CORRECTLY AND MAINTAINING CONSTANT WEIGHT ON TH... Read more
LAND ROVER
RANGE ROVER
(2014) — SEAT BELTS
Apr 9, 2014
Incident date: Feb 7, 2014
OUR 2014 RANGE ROVER SPORT PASSENGER SIDE AIRBAG INDICATOR DEACTIVATES INTERMITTENTLY DURING MULTIPLE TRIPS AT HIGHWAY SPEEDS WITH AN ADULT IN THE PASSENGER SEAT. AFTER 7-12 MINUTES THE INDICATOR LIGHT NEAR THE SUNSHADE BUTTON WILL ILLUMINATE TO NOTE THE PASSENGER AIRBAG HAS BEEN DEACTIVATED OR IS NOT OPERATIONAL; EVEN THOUGH THE PASSENGER IS SITTING CORRECTLY AND MAINTAINING CONSTANT WEIGHT ON TH... Read more
LAND ROVER
RANGE ROVER
(2014) — SEATS
Apr 9, 2014
Incident date: Feb 7, 2014
OUR 2014 RANGE ROVER SPORT PASSENGER SIDE AIRBAG INDICATOR DEACTIVATES INTERMITTENTLY DURING MULTIPLE TRIPS AT HIGHWAY SPEEDS WITH AN ADULT IN THE PASSENGER SEAT. AFTER 7-12 MINUTES THE INDICATOR LIGHT NEAR THE SUNSHADE BUTTON WILL ILLUMINATE TO NOTE THE PASSENGER AIRBAG HAS BEEN DEACTIVATED OR IS NOT OPERATIONAL; EVEN THOUGH THE PASSENGER IS SITTING CORRECTLY AND MAINTAINING CONSTANT WEIGHT ON TH... Read more
LAND ROVER
RANGE ROVER
(2006) — AIR BAGS
Apr 9, 2014
Incident date: Apr 1, 2014
THE FRONT PASSENGER OCCUPANCY SENSOR IN MY 2006 RANGE ROVER INTERMITTENTLY WORKS. WHEN THE PASSENGER SEAT IS OCCUPIED, 50% OF THE TIME THE AIR BAG FAULT LIGHT WILL BE ILLUMINATED, WHICH MEANS THAT THE PASSENGER AIRBAG, OR PERHAPS ALL AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. I WAS SURPRISED TO FIND OUT THAT A FEW FRIENDS WITH THE SAME CAR AREA ALSO HAVING THE SAME ISSUE, AND THIS IS NOT A RECALL ITE... Read more
LAND ROVER
LR2
(2008) — POWER TRAIN
Apr 7, 2014
Incident date: Mar 12, 2014
NOTICED A HUMMING SOUND COMING FROM THE REAR OF MY LAND ROVER LR2. SO I TOOK IT INTO A LOCAL SHOP AND ASK THEM TO LOOK AT IT. I THEN TOOK THE INFORMATION THAT THEY PROVIDED ME AND CALLED THE NEAREST LAND ROVER DEALER ABOUT 100 MILES AWAY. THEY SAID THAT IT SOUNDED LIKE THE PINION GEARS, THAT IT WAS A "KNOWN PROBLEM" AND "VERY COMMON" THEY EXPLAINED THAT THEY HAVE A WAY TO FIX THE ISSUE AND THAT ... Read more
LAND ROVER
LR2
(2011) — ENGINE
Apr 6, 2014
Incident date: Apr 4, 2014
I HAD JUST DRIVEN 3 HOURS TO CHICAGO FROM GALESBURG, I WAS PREPARED TO ENTER 90/94 AT STONEY ISLAND , BUT I DECIDED TO STOP OFF BECAUSE MY CELL PHONE WAS NOT CHARGING MY CIGARETTE LIGHTER WAS NOT WORKING. I KNOW ENOUGH ABOUT CARS TO CHANGE A LITTLE FUSE. I POPPED MY HOOD TO CHECK OUT THE FUSES, TO REPLACE IT. I PULLED THE FUSE FOR THE LIGHTER IT WAS NOT BLOWN, I PUT IT BACK. I DECIDED TIME IS G... Read more
LAND ROVER
LR2
(2011) — ELECTRICAL SYSTEM
Apr 6, 2014
Incident date: Apr 4, 2014
I HAD JUST DRIVEN 3 HOURS TO CHICAGO FROM GALESBURG, I WAS PREPARED TO ENTER 90/94 AT STONEY ISLAND , BUT I DECIDED TO STOP OFF BECAUSE MY CELL PHONE WAS NOT CHARGING MY CIGARETTE LIGHTER WAS NOT WORKING. I KNOW ENOUGH ABOUT CARS TO CHANGE A LITTLE FUSE. I POPPED MY HOOD TO CHECK OUT THE FUSES, TO REPLACE IT. I PULLED THE FUSE FOR THE LIGHTER IT WAS NOT BLOWN, I PUT IT BACK. I DECIDED TIME IS G... Read more
LAND ROVER
DISCOVERY II
(2003) — ENGINE
Apr 3, 2014
Incident date: Apr 1, 2013
MY ENGINE STARTED MAKING A KNOCKING SOUND AND THEN A SOUND SIMILAR TO METAL SCRATCHING METAL. I HAD A MASTER MECHANIC LOOK AT THE ENGINE AND HAD SEVERAL PART REPLACED 1500.00 WORTH TO BE EXACT AND STILL THE SOUND OCCURS. I CONTACTED LAND ROVER AND BECAUSE MY VEHICLE IS USED AND OVER THE WARRANTY THERE WAS NOTHING THEY COULD DO BUT SUGGEST A NEW ENGINE. I HAVE RESEARCHED AND IT APPEARS THIS IS A... Read more
LAND ROVER
LR3
(2006) — ENGINE
Apr 2, 2014
Incident date: Oct 19, 2008
ON TWO SEPARATE OCCASIONS THE VEHICLE LOST POWER AND CAME TO A COMPLETE STOP WHILE WE WHERE DRIVING ON THE FREEWAY. *TR
LAND ROVER
LR4
(2013) — POWER TRAIN
Mar 27, 2014
Incident date: Mar 12, 2014
I PARKED MY LR4 IN MY DRIVEWAY, WHICH IS ON AN INCLINE. I SHIFTED THE TRANSMISSION TO WHAT I BELIEVED WAS PARK, BUT APPARENTLY THE SHIFTER DID NOT END UP ALL THE WAY IN THE PARK POSITION. I SHUT OFF THE ENGINE USING THE PUSH-BUTTON SWITCH, OPENED THE DOOR AND GOT OUT OF THE CAR. THE CAR IMMEDIATELY BEGAN ROLLING TOWARD ME. THE DOOR HIT ME ON THE WAY DOWN THE DRIVEWAY, AND I WAS FORTUNATELY ABL... Read more
Crash
LAND ROVER
LR4
(2013) — ELECTRICAL SYSTEM
Mar 27, 2014
Incident date: Mar 12, 2014
I PARKED MY LR4 IN MY DRIVEWAY, WHICH IS ON AN INCLINE. I SHIFTED THE TRANSMISSION TO WHAT I BELIEVED WAS PARK, BUT APPARENTLY THE SHIFTER DID NOT END UP ALL THE WAY IN THE PARK POSITION. I SHUT OFF THE ENGINE USING THE PUSH-BUTTON SWITCH, OPENED THE DOOR AND GOT OUT OF THE CAR. THE CAR IMMEDIATELY BEGAN ROLLING TOWARD ME. THE DOOR HIT ME ON THE WAY DOWN THE DRIVEWAY, AND I WAS FORTUNATELY ABL... Read more
Crash
LAND ROVER
RANGE ROVER
(2014) — VISIBILITY/WIPER
Mar 25, 2014
Incident date: Feb 21, 2014
TL* THE CONTACT OWNS A 2014 LAND ROVER SPORT. THE CONTACT STATED THAT THE DRIVER'S SIDE SIDE-VIEW MIRROR EXTERIOR OBSTRUCTING HIS VIEW WHEN TURNING LEFT DUE TO THE LOCATION AND THE SIZE OF THE MIRROR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MIRROR WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 900.
LAND ROVER
LR2
(2013) — UNKNOWN OR OTHER
Mar 24, 2014
Incident date: Mar 3, 2014
MY VEHICLE ACCELERATES IN A FORWARD LURCHING MOTION. THIS UNCONTROLLABLE, SUDDEN, AND SPASMODIC THRUST AHEAD IS DANGEROUS AND IN TRAFFIC COULD/WILL CAUSE THE VEHICLE TO SMASH INTO ANOTHER CAR OR PERSON; I HAVE HAD SEVERAL SCARY, CLOSE ENCOUNTERS. THE PROBLEM SEEM TO BE IN THE ENGINE'S SOFTWARE. WHEN ACCELERATION IS CALLED FOR THE TURBO CHARGER SLAMS INTO ACTION, ROUGHLY PUSHING THE CAR AHEAD. THE ... Read more
LAND ROVER
RANGE ROVER
(2004) — POWER TRAIN
Mar 22, 2014
Incident date: Mar 21, 2014
DRIVE SHAFT TO FRONT DIFFERENTIAL FAILURE AS A RESULT OF RIGID FRONT DRIVE SHAFT (NO FLEX COUPLING) DESIGN FAULT BY LAND ROVER. *TR
LAND ROVER
LR4
(2012) — SEAT BELTS
Mar 19, 2014
Incident date: Jan 1, 2014
2012 LR4; THE DRIVER'S SIDE SEAT BELT DOES NOT RETRACT WELL; DEALER SAID "JUST GIVE IT A TUG TO GET IT TO RETRACT;" DON'T THINK THAT'S A SOLUTION; RETRACTION TENSION IS NOT STRONG ENOUGH; AS A RESULT, THE BELT AND ITS METAL HEAD GET CAUGHT IN THE DOOR, DAMAGING THE DOOR UPHOLSTERY AND PAINT FINISH, AS WELL AS DAMAGING (WEAKENING PROBABLY) THE BELT. *TR
LAND ROVER
NEW RANGE ROVER
(2003) — STRUCTURE:BODY
Mar 13, 2014
Incident date: Oct 7, 2013
IN OCTOBER 2013 WHILE I TOOK MY CAR TO A PRIVATE GARAGE FOR OIL CHANGE. THE MECHANIC NOTICED THAT THE FRAME ON MY VEHICLE WAS ROTTED OUT . HE CALLED ME INTO THE GARAGE AND SHOWED ME THE PROBLEM. I IMMEDIATELY CALLED THE LAND ROVER DEALERSHIP WERE THE CAR WAS PURCHASED NEW AND THEY HAVE BEEN DOING THE SERVICE ON THE VEHICLE SINCE IT WAS NEW . I INFORMED THE SERVICE MANAGER OF THE ISSUE AND I QUES... Read more
LAND ROVER
NEW RANGE ROVER
(2003) — SUSPENSION
Mar 13, 2014
Incident date: Oct 7, 2013
IN OCTOBER 2013 WHILE I TOOK MY CAR TO A PRIVATE GARAGE FOR OIL CHANGE. THE MECHANIC NOTICED THAT THE FRAME ON MY VEHICLE WAS ROTTED OUT . HE CALLED ME INTO THE GARAGE AND SHOWED ME THE PROBLEM. I IMMEDIATELY CALLED THE LAND ROVER DEALERSHIP WERE THE CAR WAS PURCHASED NEW AND THEY HAVE BEEN DOING THE SERVICE ON THE VEHICLE SINCE IT WAS NEW . I INFORMED THE SERVICE MANAGER OF THE ISSUE AND I QUES... Read more
LAND ROVER
RANGE ROVER
(2004) — ENGINE
Mar 12, 2014
Incident date: Jan 30, 2014
CHECK ENGINE LIGHT IS ON. TOOK TRUCK THROUGH INSPECTION AND IT FAILED. TOOK TRUCK TO RANGE ROVER DEALER, PAID FOR DIAGNOSTIC TEST ($120.38) AND WAS TOLD THERE WAS AN AIR LEAK. PAID $723.53 DROVE ABOUT 1 BLOCK AND THE LIGHT CAME ON AGAIN. TURNED AROUND AND TOOK TRUCK BACK TO DEALER. THEY SAID THEY DID SOMETHING TO FIX THE PROBLEM. THE NEXT DAY, THE CHECK ENGINE LIGHT CAME BACK ON. HAVE BEEN TO THE ... Read more
LAND ROVER
LR4
(2011) — SERVICE BRAKES
Mar 11, 2014
Incident date: Jan 4, 2014
WARNING LAMPS FAILURE, BRAKE SYSTEM - AMBER FAILED TO ILLUMINATE FOR WORN BRAKE PADS AND DUE TO SEVERITY OF DAMAGE TO PADS AND ROTOR, BRAKE SYSTEM -RED SHOULD OF ILLUMINATED INDICATING POSSIBLE FAULT WITH THE ELECTRONIC BRAKE DISTRIBUTION (EBD) SYSTEM. WE SOUGHT OUT ASSISTANCE WITH LAND ROVER AND TO OUR CONCERNS AND SAFETY ISSUE. COMPLAINT WITH LAND ROVER AND INSPECTION WITH ENGINEER WE WERE AD... Read more
LAND ROVER
LR2
(2008) — POWER TRAIN
Mar 10, 2014
Incident date: Oct 4, 2013
MY 2008 LAND ROVER LR2 HAS SUFFERED 2 DIFFERENT DRIVELINE FAILURES WITHIN A COUPLE MONTHS OF EACH OTHER AT APPROXIMATELY 84,000 MILES. FIRST, THE PINION BEARING IN THE REAR DIFFERENTIAL FAILED CAUSING THE DEALER TO REPLACE THE WHOLE DIFFERENTIAL AS THIS IS A SEALED UNIT. SHORTLY AFTER THIS, A DRIVESHAFT BEARING FAILED AS WELL REQUIRING A NEW DRIVESHAFT SINCE LR DOES NOT SELL THE BEARING INDIVIDUAL... Read more
LAND ROVER
RANGE ROVER
(2014) — POWER TRAIN
Mar 4, 2014
Incident date: Feb 26, 2014
TL* THE CONTACT OWNS A 2014 LAND ROVER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL REDUCTION IN ENGINE POWER AND THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2... Read more
LAND ROVER
RANGE ROVER
(2014) — ELECTRICAL SYSTEM
Mar 4, 2014
Incident date: Feb 26, 2014
TL* THE CONTACT OWNS A 2014 LAND ROVER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL REDUCTION IN ENGINE POWER AND THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2... Read more
LAND ROVER
RANGE ROVER
(2003) — STEERING
Mar 1, 2014
Incident date: Feb 5, 2014
WHILE DRIVING DOWN THE HIGHWAY, THE STEERING WHEEL JUST DROPPED DOWN. *TR
LAND ROVER
RANGE ROVER EVOQUE
(2013) — ELECTRICAL SYSTEM
Feb 20, 2014
Incident date: Feb 20, 2014
TL- THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION WAS SWITCHED TO PARK WITH THE ENGINE TURNED ON BEFORE EXITING THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT. THE CONTACT STATED THAT HE PRESSED A REMOTE BUTTON TO OPEN THE BAY DOOR TO THE BUILDING AND AS THE DOOR BEGAN TO MOVE UP THE VEHICLE SUDDENLY BEGAN TO MOVE FORWARD. THE CONTACT INDIC... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — POWER TRAIN
Feb 20, 2014
Incident date: Feb 20, 2014
TL- THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION WAS SWITCHED TO PARK WITH THE ENGINE TURNED ON BEFORE EXITING THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT. THE CONTACT STATED THAT HE PRESSED A REMOTE BUTTON TO OPEN THE BAY DOOR TO THE BUILDING AND AS THE DOOR BEGAN TO MOVE UP THE VEHICLE SUDDENLY BEGAN TO MOVE FORWARD. THE CONTACT INDIC... Read more
LAND ROVER
LR3
(2008) — SUSPENSION
Feb 13, 2014
Incident date: Feb 3, 2014
WHILE OPERATING MY LAND ROVER LR3 AT NORMAL HIGHWAY SPEED, APPROXIMATELY 55-65 MPH, THE VEHICLE SUDDENLY LOST ALL POWER TO THE EAS (ELECTRONIC AIR SUSPENSION). WHEN THIS HAPPENED THE VEHICLE LOST ALL PRESSURE IN AIR SYSTEM WHICH MAINTAINED A SAFE RIDE HEIGHT AND STABLE HANDLING. ONCE THE VEHICLE LOWERS ITSELF ONTO THE BUMP STOPS IT IS LITERALLY RIDING ON THE FRAME.I FOLLOWED THE DIRECTION GIVEN BY... Read more
LAND ROVER
LR3
(2006) — STRUCTURE
Feb 6, 2014
Incident date: Jan 3, 2014
LANDROVER LR 3 HAVE A KNOWN PROBLEM OF HAVING WATER COLLECT IN THE SUNROOF AREA DUE TO BLOCKAGE IN SOME DRAINAGE TUBE FROM DEBRIS. CLEANING OF THESE TUBES IS NOT A REGULAR PART OF MAINTENANCE IF YOU TAKE YOUR VEHICLE TO THE DEALERSHIP FOR SCHEDULED MAINTENANCE OR SERVICE. THE WATER COLLECT AND LEAKS INTO THE CABIN DIRECTLY OVER THE RADIO AND MIDDLE CONSOLE. IT ALSO LEAKS OVER THE DASHBOARD NEAR... Read more
Fire
LAND ROVER
LR3
(2006) — ELECTRONIC STABILITY CONTROL (ESC)
Feb 6, 2014
Incident date: Jan 3, 2014
LANDROVER LR 3 HAVE A KNOWN PROBLEM OF HAVING WATER COLLECT IN THE SUNROOF AREA DUE TO BLOCKAGE IN SOME DRAINAGE TUBE FROM DEBRIS. CLEANING OF THESE TUBES IS NOT A REGULAR PART OF MAINTENANCE IF YOU TAKE YOUR VEHICLE TO THE DEALERSHIP FOR SCHEDULED MAINTENANCE OR SERVICE. THE WATER COLLECT AND LEAKS INTO THE CABIN DIRECTLY OVER THE RADIO AND MIDDLE CONSOLE. IT ALSO LEAKS OVER THE DASHBOARD NEAR... Read more
Fire
LAND ROVER
LR3
(2006) — ELECTRICAL SYSTEM
Feb 6, 2014
Incident date: Jan 3, 2014
LANDROVER LR 3 HAVE A KNOWN PROBLEM OF HAVING WATER COLLECT IN THE SUNROOF AREA DUE TO BLOCKAGE IN SOME DRAINAGE TUBE FROM DEBRIS. CLEANING OF THESE TUBES IS NOT A REGULAR PART OF MAINTENANCE IF YOU TAKE YOUR VEHICLE TO THE DEALERSHIP FOR SCHEDULED MAINTENANCE OR SERVICE. THE WATER COLLECT AND LEAKS INTO THE CABIN DIRECTLY OVER THE RADIO AND MIDDLE CONSOLE. IT ALSO LEAKS OVER THE DASHBOARD NEAR... Read more
Fire
LAND ROVER
DISCOVERY II
(2003) — ENGINE
Feb 4, 2014
Incident date: Sep 10, 2008
TL* THE CONTACT OWNS A 2003 LAND ROVER DISCOVERY. THE CONTACT STATED WHILE DRIVING THE VEHICLE WOULD SUDDENLY STALL. THE FAILURE WAS DIAGNOSED BY THE DEALER WHO CONFIRMED THAT THE ENGINE OIL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
LAND ROVER
RANGE ROVER
(2014) — VISIBILITY/WIPER
Feb 4, 2014
Incident date: Feb 4, 2014
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGER ROVER. THE CONTACT STATED THAT THE HEATED WINDSHIELD PRODUCED AN EXTREME GLARE DURING NIGHT DRIVING AND REDUCED VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 800.