Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
DISCOVERY
(1996) — SERVICE BRAKES
Nov 3, 2014
Incident date: Jan 24, 2014
SERVICE BRAKES, HYDRAULIC. UNDER NORMAL BRAKING ABS IS ACTIVATED WHEN APPLYING BRAKES AND CAUSES BRAKES VIBRATE/PULSE AND MAKE IT EXTREMELY DIFFICULT TO STOP REQUIRING PUMPING OF BRAKE PEDAL. HAPPENS MOST FREQUENTLY AT LOW SPEEDS WHEN TURNING A CORNER, IE: OUT OF A DRIVEWAY WHEN VERY LIKELY TO HIS PEDESTRIANS OR ONCOMING TRAFFIC WHEN UNABLE TO BREAK. AT HIGHER SPEEDS UP TO 25-30 MPH THE SAME SIT... Read more
LAND ROVER
DISCOVERY
(1996) — ELECTRICAL SYSTEM
Nov 3, 2014
Incident date: Jan 24, 2014
SERVICE BRAKES, HYDRAULIC. UNDER NORMAL BRAKING ABS IS ACTIVATED WHEN APPLYING BRAKES AND CAUSES BRAKES VIBRATE/PULSE AND MAKE IT EXTREMELY DIFFICULT TO STOP REQUIRING PUMPING OF BRAKE PEDAL. HAPPENS MOST FREQUENTLY AT LOW SPEEDS WHEN TURNING A CORNER, IE: OUT OF A DRIVEWAY WHEN VERY LIKELY TO HIS PEDESTRIANS OR ONCOMING TRAFFIC WHEN UNABLE TO BREAK. AT HIGHER SPEEDS UP TO 25-30 MPH THE SAME SIT... Read more
LAND ROVER
CLASSIC
(9999) — UNKNOWN OR OTHER
Nov 1, 2014
Incident date: Oct 15, 2014
HI, I BOUGHT A LAND ROVER 90, 1989 THAT IS 25 YEARS AND BROUGHT IT FROM EUROPE TO LOS ANGELES CALIFORNIA. SINCE IS 25 YEARS OLD IT DOES NOT HAVE TO COMPLY WITH THE EMISSION AND SAFETY REQUIREMENTS. BUT SINCE I BROUGHT IT HERE IN CALIFORNIA THE EMISSION AND SAFETY REQUIREMENTS ARE IN CONFLICT WITH THE U.S. LAWS BECAUSE OF THE FOLLOWING: I FOUND OUT AFTER I IMPORTED THE VEHICLE, FROM THE DMV IN C... Read more
LAND ROVER
LR3
(2005) — AIR BAGS
Oct 27, 2014
Incident date: Oct 6, 2014
THE PASSENGER SIDE DASH WHERE THE AIRBAG IS INSTALLED HAS A SUDDEN STRAIGHT LINE CRACK IN THE DASH AT THE BOTTOM OF WHERE THE AIRBAG IS INSTALLED IN THE DASH AND A STRAIGHT LINE CRACK ON THE LEFT OF THE AIRBAG IN THE DASH. THESE ARE PERFECTLY STRAIGHT LINES AND NOT SOMETHING THE SUN DID. THE VEHICLE IS KEPT IN A GARAGE WHEN NOT IN USE. THE VEHICLE HAS NEVER BEEN LEFT IN THE SUN FOR A LONG PERIOD O... Read more
LAND ROVER
LR4
(2011) — EXTERIOR LIGHTING
Oct 10, 2014
Incident date: Oct 6, 2014
THERE IS NO DOT MARKINGS ON THE HEADLIGHT ASSEMBLIES THAT ARE VISIBLE AS REQUIRED IN THE FMVSS SECTION 108. HAWAII INSPECTIONS DON'T WANT TO PASS THE SAFETY INSPECTION. *TR
LAND ROVER
LR2
(2008) — POWER TRAIN
Oct 8, 2014
Incident date: Sep 1, 2014
LIKE OTHERS, OUR LR2 BEGAN TO DEVELOP A WHINING SOUND FROM THE REAR AROUND 85,000 MI (NOW AT 88,000 SOCCER MOM MILES - NEVER OFF ROAD OR ABUSED). THIS CAR IS A MONEY PIT. AC WENT OUT AT 80,000 ($2,000 REPAIR), HOOD LATCH CAUSING FALSE ALARMS ($300), CONSTANTLY NEEDS BRAKES AND ROTORS (EVERY 25 TO 30K MILES), SUNROOF WENT (BUT APPARENTLY WE JUST MISSED THE VIN FOR THE RECALL)($3,000), AND NOW $4,... Read more
LAND ROVER
RANGE ROVER
(2006) — AIR BAGS
Oct 8, 2014
Incident date: Sep 22, 2014
PASSENGER SIDE DASHBOARD HAS CRACKING AROUND THE AIRBAG SYSTEM. I TOOK IT TO THREE INDEPENDENT UPHOLSTERY SHOPS AND THEY ALL DECLINE TO PERFORM ANY REPAIR DUE TO SAFETY/LIABILITY CONCERNS. THEY SAY IT IS FAIRLY COMMON FOR MY YEAR/MAKE/MODEL VEHICLE. I'M FEARFUL THAT THIS PRESENTS SOME ISSUES WITH AIRBAG DEPLOYMENT, OR MAY SIMPLY BE A DESIGN FLAW BY LANDROVER. *TR
LAND ROVER
RANGE ROVER
(2006) — STRUCTURE
Oct 8, 2014
Incident date: Sep 22, 2014
PASSENGER SIDE DASHBOARD HAS CRACKING AROUND THE AIRBAG SYSTEM. I TOOK IT TO THREE INDEPENDENT UPHOLSTERY SHOPS AND THEY ALL DECLINE TO PERFORM ANY REPAIR DUE TO SAFETY/LIABILITY CONCERNS. THEY SAY IT IS FAIRLY COMMON FOR MY YEAR/MAKE/MODEL VEHICLE. I'M FEARFUL THAT THIS PRESENTS SOME ISSUES WITH AIRBAG DEPLOYMENT, OR MAY SIMPLY BE A DESIGN FLAW BY LANDROVER. *TR
LAND ROVER
LR2
(2008) — SERVICE BRAKES
Sep 23, 2014
Incident date: Sep 22, 2014
PREMATURE WEARING OF BRAKE PADS AND ROTORS. WHEN NEW, THE CAR MADE IT TO 37,450 ON THE REAR BRAKES. THEY WERE THEN REPLACED FOR ABOUT $400 ON 12/31/10. THOSE LASTED 29,000 MILES UNTIL 66,082 MILES ON 2/18/13. THEY WERE REPLACED AGAIN, THIS TIME FOR ABOUT $500. NOW, AT 87,500 MILES (ONLY 22,000 MILES LATER), THEY ARE WORN TO THE BONE. LAND ROVER CLAIMS IT IS A WEARABLE ITEM AND THEY USE SOFT ... Read more
LAND ROVER
RANGE ROVER
(9999) — STEERING
Sep 18, 2014
Incident date: Aug 22, 2014
CPSC:I1480469A. LAND ROVER RANGE ROVER. CONSUMER STATED SINCE PURCHASING THE VEHICLE SHE HAS BEEN HAVING PROBLEMS. *LN THE CONSUMER STATED THE SAME DAY SHE PURCHASED THE VEHICLE, THE STEERING WHEEL MALFUNCTION, AND SHE WAS UNABLE TO DRIVE THE VEHICLE OFF THE DEALERS LOT. ON AUGUST 22, 2009, THE VEHICLE STALLED AND THE SECURITY FEATURE IN THE TRUCK SHUT THE ENTIRE SYSTEM DOWN. *JB
LAND ROVER
RANGE ROVER
(9999) — ELECTRICAL SYSTEM
Sep 18, 2014
Incident date: Aug 22, 2014
CPSC:I1480469A. LAND ROVER RANGE ROVER. CONSUMER STATED SINCE PURCHASING THE VEHICLE SHE HAS BEEN HAVING PROBLEMS. *LN THE CONSUMER STATED THE SAME DAY SHE PURCHASED THE VEHICLE, THE STEERING WHEEL MALFUNCTION, AND SHE WAS UNABLE TO DRIVE THE VEHICLE OFF THE DEALERS LOT. ON AUGUST 22, 2009, THE VEHICLE STALLED AND THE SECURITY FEATURE IN THE TRUCK SHUT THE ENTIRE SYSTEM DOWN. *JB
LAND ROVER
NEW RANGE ROVER
(2004) — AIR BAGS
Sep 17, 2014
Incident date: Sep 14, 2014
THIS IS WHAT I SENT TO LAND ROVER USA LAST NIGHT. HAVE NOT HEARD FROM THEM YET. "MY 2004 RANGE ROVER SUDDENLY ACCELERATED AT A VERY HIGH SPEED FOR A FEW SECONDS WHILE I WAS PARKING CAUSING DAMAGE TO THE CAR AND PROPERTY. ALSO NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS SEVERE. I WOULD LIKE TO BE INFORMED OF ANY SUCH ISSUES AND WHAT STEPS WERE TAKEN TO CORRECT THEM. I WOULD ALSO LIKE... Read more
Crash
LAND ROVER
NEW RANGE ROVER
(2004) — VEHICLE SPEED CONTROL
Sep 17, 2014
Incident date: Sep 14, 2014
THIS IS WHAT I SENT TO LAND ROVER USA LAST NIGHT. HAVE NOT HEARD FROM THEM YET. "MY 2004 RANGE ROVER SUDDENLY ACCELERATED AT A VERY HIGH SPEED FOR A FEW SECONDS WHILE I WAS PARKING CAUSING DAMAGE TO THE CAR AND PROPERTY. ALSO NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS SEVERE. I WOULD LIKE TO BE INFORMED OF ANY SUCH ISSUES AND WHAT STEPS WERE TAKEN TO CORRECT THEM. I WOULD ALSO LIKE... Read more
Crash
LAND ROVER
RANGE ROVER EVOQUE
(2012) — AIR BAGS
Sep 15, 2014
Incident date: Apr 12, 2013
TL* THE CONTACT OWNS A 2012 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE PASSENGER SEAT AIR BAG SENSOR ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — VEHICLE SPEED CONTROL
Sep 15, 2014
Incident date: Jun 25, 2014
TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 14,694.
LAND ROVER
DISCOVERY
(2004) — ENGINE
Sep 12, 2014
Incident date: May 9, 2012
COMPLETE ENGINE INVESTIGATION DONE BY DEALERSHIP AND THIRD PARTY TO INVESTIGATE TICKING NOISE. ENGINE REMOVED, REPLACED ALL BEARINGS, CAM BEARINGS, NEW CAMSHAFT, LIFTERS, TIMING CHAIN AND GEARS. CYCLED THROUGH OVER 5 TYPES OF OILS AND ADDITIVES. FURTHER RESEARCH INDICATES POSSIBLE MANUFACTURER ISSUE OCCURRING IN 2004 MODELS WHERE CYLINDER LINER IS ACTUALLY SLIPPING. DEALERSHIP CLAIMS THAT LINER... Read more
LAND ROVER
DISCOVERY
(2003) — SEATS
Sep 9, 2014
Incident date: Feb 1, 2013
THE FIRST ISSUE IS ABOUT A SEAT FIRE. MY HUSBAND WAS JUST PULLING INTO OUR DRIVE WHEN THE DRIVERS SEAT HEATER BURNED A HOLE IN THE LEFT SIDE OF THE SEAT CAUSING HIM TO HAVE A BURN. THE SECOND PROBLEM IS THE OIL PUMP. I HEARD A NOISE COMING FROM THE ENGINE, AND ASKED OUR MECHANIC WHAT MIGHT HAVE BEEN THE CAUSE OF THE NOISE. HE SAID THE THE OIL PUMP WAS BAD AND WE WILL HAVE TO REPLACE THE OIL PU... Read more
Fire
LAND ROVER
DISCOVERY
(2003) — ENGINE
Sep 9, 2014
Incident date: Feb 1, 2013
THE FIRST ISSUE IS ABOUT A SEAT FIRE. MY HUSBAND WAS JUST PULLING INTO OUR DRIVE WHEN THE DRIVERS SEAT HEATER BURNED A HOLE IN THE LEFT SIDE OF THE SEAT CAUSING HIM TO HAVE A BURN. THE SECOND PROBLEM IS THE OIL PUMP. I HEARD A NOISE COMING FROM THE ENGINE, AND ASKED OUR MECHANIC WHAT MIGHT HAVE BEEN THE CAUSE OF THE NOISE. HE SAID THE THE OIL PUMP WAS BAD AND WE WILL HAVE TO REPLACE THE OIL PU... Read more
Fire
LAND ROVER
DISCOVERY
(2003) — ELECTRICAL SYSTEM
Sep 9, 2014
Incident date: Feb 1, 2013
THE FIRST ISSUE IS ABOUT A SEAT FIRE. MY HUSBAND WAS JUST PULLING INTO OUR DRIVE WHEN THE DRIVERS SEAT HEATER BURNED A HOLE IN THE LEFT SIDE OF THE SEAT CAUSING HIM TO HAVE A BURN. THE SECOND PROBLEM IS THE OIL PUMP. I HEARD A NOISE COMING FROM THE ENGINE, AND ASKED OUR MECHANIC WHAT MIGHT HAVE BEEN THE CAUSE OF THE NOISE. HE SAID THE THE OIL PUMP WAS BAD AND WE WILL HAVE TO REPLACE THE OIL PU... Read more
Fire
LAND ROVER
RANGE ROVER
(2013) — ELECTRICAL SYSTEM
Sep 8, 2014
Incident date: Jul 7, 2012
I GOT OUT OF THE EVOQUE WITH IT RUNNING AND THE DOOR OPEN. WHEN I CAME WALKING BACK THE CAR WAS GOING UP THE ROAD BY ITSELF IN REVERSE. IT HIT A MAILBOX THAT STOPPED IT. IT COULD HAVE HIT KIDS THAT ARE USUALLY IN THE AREA. LR/RR LOOKED AT IT FOR TWO WEEKS THEN TOLD ME I MUST HAVE LEFT IT IN REVERSE AND GOT OUT OF THE SUV SOMEHOW BEFORE IT MOVED. THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. WHEN... Read more
Crash
LAND ROVER
RANGE ROVER
(2013) — POWER TRAIN
Sep 8, 2014
Incident date: Jul 7, 2012
I GOT OUT OF THE EVOQUE WITH IT RUNNING AND THE DOOR OPEN. WHEN I CAME WALKING BACK THE CAR WAS GOING UP THE ROAD BY ITSELF IN REVERSE. IT HIT A MAILBOX THAT STOPPED IT. IT COULD HAVE HIT KIDS THAT ARE USUALLY IN THE AREA. LR/RR LOOKED AT IT FOR TWO WEEKS THEN TOLD ME I MUST HAVE LEFT IT IN REVERSE AND GOT OUT OF THE SUV SOMEHOW BEFORE IT MOVED. THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. WHEN... Read more
Crash
LAND ROVER
RANGE ROVER
(2013) — VEHICLE SPEED CONTROL
Sep 8, 2014
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. WHILE THE ENGINE WAS RUNNING AND THE VEHICLE WAS UNATTENDED, IT ACCELERATED BACKWARDS INTO A MAILBOX. THERE WERE NO INJURIES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 13,000.
Crash
LAND ROVER
RANGE ROVER
(2005) — STRUCTURE:BODY:DOOR
Sep 6, 2014
Incident date: Sep 1, 2012
THE REAR PASSENGER DOORS PERIODICALLY LOCK AND WILL NOT UNLOCK NOR OPEN EITHER BY REMOTE, INTERIOR CONSOLE BUTTON, NOR BY INTERIOR DOOR HANDLES. PASSENGERS MUST ENTER AND EXIST VIA THE FRONT SEAT CLIMBING TO, OR FROM, THE BACK. THE PROBLEM IS UNEXPECTED AND SPORADIC, MAY LAST A FEW HOURS OR A FEW DAYS, HAVE HAD PROBLEM ON MY CAR SINCE PURCHASED TWO YEARS AGO. PROBLEM RELATES TO COMPUTER CONTROL... Read more
LAND ROVER
RANGE ROVER
(2005) — LATCHES/LOCKS/LINKAGES
Sep 6, 2014
Incident date: Sep 1, 2012
THE REAR PASSENGER DOORS PERIODICALLY LOCK AND WILL NOT UNLOCK NOR OPEN EITHER BY REMOTE, INTERIOR CONSOLE BUTTON, NOR BY INTERIOR DOOR HANDLES. PASSENGERS MUST ENTER AND EXIST VIA THE FRONT SEAT CLIMBING TO, OR FROM, THE BACK. THE PROBLEM IS UNEXPECTED AND SPORADIC, MAY LAST A FEW HOURS OR A FEW DAYS, HAVE HAD PROBLEM ON MY CAR SINCE PURCHASED TWO YEARS AGO. PROBLEM RELATES TO COMPUTER CONTROL... Read more
LAND ROVER
LR3
(2006) — ENGINE
Sep 5, 2014
Incident date: Sep 4, 2014
2006 LR3 WITH ONLY 93K MILES HAD THE TIMING CHAIN BREAK WHILE ON THE HIGHWAY AND THE ENGINE IMMEDIATELY SHUT DOWN. THE VEHICLE HAS A FULL SERVICE HISTORY AT AN AUTHORIZED LAND ROVER DEALER SHOWING RECOMMENDED MAINTENANCE HAS BEEN PERFORMED DURING THE LIFE OF THE VEHICLE. THE DAMAGE TO THE ENGINE (VALVES ETC.) IS ESTIMATED AT $5500 TO REPAIR. THE TIMING CHAIN IS MADE OF METAL AND BASED ON INDUSTR... Read more
LAND ROVER
LR2
(2009) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Sep 4, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2009 LAND ROVER LR2. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE EMITTED A HUMMING NOISE WHICH BECAME LOUDER DURING HIGHER SPEEDS. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DIFFERENTIAL MALFUNCTIONED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more
LAND ROVER
LR3
(2005) — SUSPENSION
Sep 3, 2014
Incident date: Feb 13, 2013
AIR SUSPENSION FAULT CANT GO OVER 35 MILES PER HOUR BAD COMPRESSOR DEALER SAYS. NOW I'M HEARING THIS THE NUMBER 1 PROBLEM AND COMPLAINT OF MY MODEL. *TR
LAND ROVER
DISCOVERY
(1995) — TIRES
Aug 22, 2014
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 1995 LAND ROVER DISCOVERY EQUIPPED WITH MICHELIN CROSSTRO II TIRES, SIZE P235/70 R16. THE CONTACT STATED THE WHILE DRIVING 60 MPH, THE VEHICLE STARTED SHAKING AND THEN THERE WAS A LOUD BOOM SOUND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE TIRE TREAD HAD SEPARATED. THE SPARE TIRE WAS INSTALLED ON THE VEHICLE B... Read more
LAND ROVER
LR2
(2009) — ELECTRICAL SYSTEM
Aug 22, 2014
Incident date: Aug 22, 2014
2ND COMPLAINT! SEE NHTSA ID NUMBER: 10471434. REF SERVICE BULLETIN NO.: TB-0081, ENGINE VENT HOSE COOLANT LEAK.COOLANT LEAK CAUSED THE FAILURE OF THE ALTERNATOR AGAIN, THIS TIME LEAVING MY CHILD STRANDED ON THE SIDE OF THE ROAD! GULF COAST LAND ROVER REPAIRED THE LEAK AND ALTERNATOR IN 2012 AT A COST OF $1122. BUT, DID NOT FIX THE PROBLEM SO HERE I GO AGAIN! I WILL HAVE TO PAY TO TOW THE VEHICLE I... Read more
LAND ROVER
LR2
(2009) — ENGINE
Aug 22, 2014
Incident date: Aug 22, 2014
2ND COMPLAINT! SEE NHTSA ID NUMBER: 10471434. REF SERVICE BULLETIN NO.: TB-0081, ENGINE VENT HOSE COOLANT LEAK.COOLANT LEAK CAUSED THE FAILURE OF THE ALTERNATOR AGAIN, THIS TIME LEAVING MY CHILD STRANDED ON THE SIDE OF THE ROAD! GULF COAST LAND ROVER REPAIRED THE LEAK AND ALTERNATOR IN 2012 AT A COST OF $1122. BUT, DID NOT FIX THE PROBLEM SO HERE I GO AGAIN! I WILL HAVE TO PAY TO TOW THE VEHICLE I... Read more
LAND ROVER
LR2
(2008) — AIR BAGS
Aug 14, 2014
Incident date: Jan 1, 2014
AIRBAG AND SEAT BELT LIGHTS STAY LIT WHILE DRIVING. DEALER SAID WHEN BOTH LIGHTS ARE LIT AIRBAGS WILL NOT DEPLOY. $1000.00 TO REPLACE PASSENGER SEAT CUSHION BECAUSE OF "FAULTY" SENSOR EMBEDDED IN CUSHION. NOW WHEN I SEE THE LIGHTS I TURN VEHICLE OFF AND THEN BACK ON UNTIL I DON'T SEE THE LIGHTS. STRANGE THAT A FAULTY SENSOR WOULD DISABLE SAFETY FEATURES. *TR
LAND ROVER
LR2
(2008) — ELECTRICAL SYSTEM
Aug 14, 2014
Incident date: Jan 1, 2014
AIRBAG AND SEAT BELT LIGHTS STAY LIT WHILE DRIVING. DEALER SAID WHEN BOTH LIGHTS ARE LIT AIRBAGS WILL NOT DEPLOY. $1000.00 TO REPLACE PASSENGER SEAT CUSHION BECAUSE OF "FAULTY" SENSOR EMBEDDED IN CUSHION. NOW WHEN I SEE THE LIGHTS I TURN VEHICLE OFF AND THEN BACK ON UNTIL I DON'T SEE THE LIGHTS. STRANGE THAT A FAULTY SENSOR WOULD DISABLE SAFETY FEATURES. *TR
LAND ROVER
LR2
(2008) — SEAT BELTS
Aug 14, 2014
Incident date: Jan 1, 2014
AIRBAG AND SEAT BELT LIGHTS STAY LIT WHILE DRIVING. DEALER SAID WHEN BOTH LIGHTS ARE LIT AIRBAGS WILL NOT DEPLOY. $1000.00 TO REPLACE PASSENGER SEAT CUSHION BECAUSE OF "FAULTY" SENSOR EMBEDDED IN CUSHION. NOW WHEN I SEE THE LIGHTS I TURN VEHICLE OFF AND THEN BACK ON UNTIL I DON'T SEE THE LIGHTS. STRANGE THAT A FAULTY SENSOR WOULD DISABLE SAFETY FEATURES. *TR
LAND ROVER
RANGE ROVER
(2006) — ELECTRICAL SYSTEM
Aug 14, 2014
Incident date: Jul 16, 2014
THE VEHICLE IGNITION LOCK IS NOT ACCEPTING THE KEY, AFTER REMOVING THE IGNITION FUSE THE SYSTEM IS RE-SET AND KEY WILL START VEHICLE AND UNLOCK STEERING WHEEL LOCK. TOOK VEHICLE TO LAND ROVER SERVICE CENTER AND WAS TOLD BY SERVICE ADVISOR THAT THIS IS A "VERY COMMON" PROBLEM WITH THE MODEL YEAR 2006, 2007, 2008, 2009. THE ONLY FIX WILL BE A REPLACEMENT OF ENTIRE STEERING COLUMN, AFTER EACH SHUT OF... Read more
LAND ROVER
RANGE ROVER
(2006) — STEERING
Aug 14, 2014
Incident date: Jul 16, 2014
THE VEHICLE IGNITION LOCK IS NOT ACCEPTING THE KEY, AFTER REMOVING THE IGNITION FUSE THE SYSTEM IS RE-SET AND KEY WILL START VEHICLE AND UNLOCK STEERING WHEEL LOCK. TOOK VEHICLE TO LAND ROVER SERVICE CENTER AND WAS TOLD BY SERVICE ADVISOR THAT THIS IS A "VERY COMMON" PROBLEM WITH THE MODEL YEAR 2006, 2007, 2008, 2009. THE ONLY FIX WILL BE A REPLACEMENT OF ENTIRE STEERING COLUMN, AFTER EACH SHUT OF... Read more
LAND ROVER
RANGE ROVER
(2006) — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Jul 29, 2014
Incident date: Jul 23, 2014
VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *JS
LAND ROVER
RANGE ROVER
(2014) — ENGINE
Jul 18, 2014
Incident date: Jul 3, 2014
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. N... Read more
Crash
LAND ROVER
RANGE ROVER
(2014) — WHEELS
Jul 18, 2014
Incident date: Jul 3, 2014
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. N... Read more
Crash
LAND ROVER
RANGE ROVER
(2014) — STRUCTURE:BODY
Jul 18, 2014
Incident date: Jul 3, 2014
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. N... Read more
Crash
LAND ROVER
RANGE ROVER
(2014) — VEHICLE SPEED CONTROL
Jul 18, 2014
Incident date: Jul 3, 2014
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. N... Read more
Crash
LAND ROVER
RANGE ROVER
(2008) — ELECTRONIC STABILITY CONTROL (ESC)
Jun 25, 2014
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE SUSPENSION CONTROL INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE CHIME ACTIVATED INDICATING THE FAILURE. THE CONTACT DID NOT EXPERIENCE ANY STEERING DIFFICULTIES. THE FAILURE RECURRED ON A DAILY BASIS. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANI... Read more
LAND ROVER
RANGE ROVER
(2008) — SUSPENSION
Jun 25, 2014
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE SUSPENSION CONTROL INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE CHIME ACTIVATED INDICATING THE FAILURE. THE CONTACT DID NOT EXPERIENCE ANY STEERING DIFFICULTIES. THE FAILURE RECURRED ON A DAILY BASIS. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANI... Read more
LAND ROVER
LR2
(2008) — POWER TRAIN
Jun 20, 2014
Incident date: Jun 3, 2014
SERVICE CALL INITIATED DUE TO HUMMING/GRINDING FROM REAR OF THE VEHICLE FOR WHICH THE PITCH CHANGES WITH THE SPEED OF THE VEHICLE. LAND ROVER DEALER INDICATES THAT THE COUPLING ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $3642. I HAVE BEEN INFORMED THAT THIS IS A COMMON PROBLEM, INCLUDING INVOLVEMENT OF THE PINION BEARING/REAR DIFF WITH YEARS 08-12. RESEARCH REVEALS THAT THIS IS, IN FACT, QUITE COM... Read more
LAND ROVER
LR2
(2008) — POWER TRAIN
Jun 20, 2014
Incident date: Jun 3, 2014
THIS IS AN ADDENDUM TO ODI# 10604656 HUMMING/GRINDING FROM REAR OF VEHICLE. SPOKE TO THE LAND ROVER USA REPRESENTATIVE TODAY AND THEY OFFERED $500 TOWARD THE TOTAL REPAIR OF $3642. SAID REPRESENTATIVE INDICATED THERE IS NO OTHER RECOURSE OTHER THAN CONTACTING THE BETTER BUSINESS BUREAU. BASICALLY, I WAS TOLD TO GO POUND SAND DUE TO THE VEHICLE BEING OUT OF WARRANTY AND I AM FIRST-TIME OWNER. HENCE... Read more
LAND ROVER
LR3
(2006) — SUSPENSION
Jun 18, 2014
Incident date: Jun 11, 2014
I BEGAN TO NOTICE A RATTLING NOISE COMING FROM UNDERNEATH THE DRIVER'S SIDE, WHILE DRIVING AT ANY SPEED. AFTER A WEEK, THE "SUSPENSION FAULT" LIGHT CAME ON. I WAS TOLD THE SUSPENSION COMPRESSOR NEEDED TO BE REPLACED, SO I WENT AHEAD WITH THE REPAIRS AT A COST OF $1600. WHEN I PICKED UP THE VEHICLE AND TESTED THE SUSPENSION, IT WOULD NOT RAISE INTO OFF ROAD HEIGHT. IT LOWERED FINE, BUT WHEN I PU... Read more
LAND ROVER
RANGE ROVER
(2014) — ENGINE
Jun 16, 2014
Incident date: Mar 28, 2014
I HAVE AN UNRESOLVED ISSUE WITH LAND ROVER RELATING TO THE ENGINE / TRANSMISSION WARNING LIGHT AND THE NEED FOR AN O2 SENSOR TO BE FITTED TO THE VEHICLE. LAND ROVER (SOUTH WEST FREEWAY, HOUSTON) HAVE BEEN UNABLE TO A) SOURCE THE O2 SENSOR B) ENSURE THAT THE VEHICLE IS RUNNING CORRECTLY C) GIVE ME A DATE WHEN THE PART WILL BE AVAILABLE. FEEL LIKE I AM BEING IGNORED BY THE GARAGE HAVING HAD THE VE... Read more
LAND ROVER
RANGE ROVER
(2014) — POWER TRAIN
Jun 16, 2014
Incident date: Mar 28, 2014
I HAVE AN UNRESOLVED ISSUE WITH LAND ROVER RELATING TO THE ENGINE / TRANSMISSION WARNING LIGHT AND THE NEED FOR AN O2 SENSOR TO BE FITTED TO THE VEHICLE. LAND ROVER (SOUTH WEST FREEWAY, HOUSTON) HAVE BEEN UNABLE TO A) SOURCE THE O2 SENSOR B) ENSURE THAT THE VEHICLE IS RUNNING CORRECTLY C) GIVE ME A DATE WHEN THE PART WILL BE AVAILABLE. FEEL LIKE I AM BEING IGNORED BY THE GARAGE HAVING HAD THE VE... Read more
LAND ROVER
LR3
(2008) — SUSPENSION
Jun 9, 2014
Incident date: Mar 11, 2014
ON 3/11/14 THE SUSPENSION WARNING LIGHT CAME ON THE DASH. I TOOK IT TO A LOCAL AUTO REPAIR SHOP WHO HAD THE DIAGNOSTIC EQUIPMENT FOR LAND ROVER (THE CLOSEST DEALER IS 3 HRS AWAY). THE DIAGNOSTIC INDICATED THAT THE COMPRESSOR FOR LEVEL CONTROL WAS FAULTY. THE DIAGNOSTIC INDICATED "RECOMMEND COMPRESSOR REPLACEMENT WITH UPDATED COMPRESSOR". THE REPAIR SHIP INDICATED THAT THEY HAVE HAD TO REPLACE SEV... Read more
LAND ROVER
RANGE ROVER SPORT
(2008) — VEHICLE SPEED CONTROL
Jun 6, 2014
Incident date: Jan 13, 2014
I WAS STOPPED IN TRAFFIC AND AS THE TRAFFIC START MOVING I STEP ON THE GAS AND THE CAR DID NOT MOVE. I HAD TO ONCE AGAIN MOVE THE GEAR BACK TO D. IT HAPPENED MULTIPLE TIMES AND RANGE ROVER SAID THERE IS NO RECALL FOR IT. SO FAR IT HASN'T YET HAPPENED ON THE HIGHWAY. THANKS GOD. *TR
LAND ROVER
DISCOVERY II
(2001) — POWER TRAIN
Jun 3, 2014
Incident date: Jun 2, 2014
WHILE DRIVING, THE DRIVE SHAFT DETACHED FROM THE VEHICLE WHILE IN MOTION. THERE WAS A LOSS OF DRIVE AND WE COULD NOT USE THE TRANSMISSION PARK FUNCTION TO PUT THE CAR IN PARK. INSTEAD WE HAD TO USE THE EMERGENCY BRAKE. *TR