Showing 6,426 complaints for LAND ROVER
Incident date: Dec 27, 2016
CAR SHIPPED FROM FLORIDA TO PITTSBURGH. UPON ARRIVING I DROVE THE VEHILCE ON THE STREET AND IT STOPPED AND HAD TO WAIT TO START AGAIN. VEHICLE WAS ONLY ABLE TO BE DRIVEN A MILE AT A TIME BEOFRE INCIDENT RECURRED. ABS BREAK LATE STAYED ON FROM THE BEGINNING. TO START VEHILCE TWO WIRES HAD TO BE CONNECTED TOGETHER.TRANSMISSION NOT FUNCTIONABLE, STARTING PROBLEM, BRAKE PROBLEM AND ELECTRICAL PROBLEM.
... CONTACTED DEALER AND DEALER DENIED ANY PROBLEMS WITH THE VEHICLE. I HAD A MECHANIC VERIFY ALL PROBLEMS NOTED ABOVE TWO DAYS LATER.. RELAYED THE INFORMATION TO THE DEALERSHIP AND NOTHING WAS RESOLVED.Read more
Incident date: Jul 29, 2016
LOCAL DEALERSHIP SENT OUT NOTICE OF RECALL IN JULY 2016. IS NOT EXPECTING TO HAVE PARTS FOR RECALL UNTIL SEPTEMBER/OCTOBER 2017, OVER A YEAR LATER. CAN'T USE PASSENGER SEAT DUE TO POSSIBLE INJURY. WAITING OVER A YEAR FOR A REPLACEMENT IS UNACCEPTABLE.
Incident date: Feb 14, 2017
PULLED INTO PARKING SPOT. PUT CAR IN REVERSE. PRESSED GAS. CAR JUMPED FORWARD AT A FAST SPEED. ROLLED OVER CURB AND THROUGH FENCE. HIT BRAKE. STOPPED AN INCH BEFORE GOING DOWN A 5 FOOT DROP.
Crash
Incident date: Feb 14, 2017
PULLED INTO PARKING SPOT. PUT CAR IN REVERSE. PRESSED GAS. CAR JUMPED FORWARD AT A FAST SPEED. ROLLED OVER CURB AND THROUGH FENCE. HIT BRAKE. STOPPED AN INCH BEFORE GOING DOWN A 5 FOOT DROP.
Crash
Incident date: Jun 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS). HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
... VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jan 11, 2017
WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT T
... HE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.Read more
Incident date: Jan 11, 2017
WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT T
... HE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.Read more
Incident date: Jan 11, 2017
WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT T
... HE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.Read more
Incident date: Feb 3, 2017
TAKATA RECALL - NO DEALER IN MY AREA, WITHIN DRIVING DISTANCE
Incident date: Nov 9, 2016
THIS IS MY FIRST RANGE ROVER AND WAS VERY EXCITED ABOUT THE STYLE AND LOOK OF MY CAR.. I'VE OWNED MANY OTHER CAR MODELS, BUT THIS HAS BY FAR BEEN MY FAVORITE. HOWEVER, I HAVE NEVER HAD THE COLORING ON THE CAR BRAND FADE. THE "R" ON RANGE ROVER, IN THE FRONT, IS ALMOST COMPLETELY BLACK. MY CAR IS STILL FAIRLY NEW AND THIS DISCOLORATION MAKES IT LOOK TACKY. WHAT CAN BE DONE ABOUT THIS? THIS I
... S A LUXURY CAR AND SHOULD NOT TARNISH THIS QUICKLY. IT'S THE NAME, SHOULDN'T IT REPRESENT QUALITY?Read more
Incident date: Dec 16, 2016
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Incident date: Jul 29, 2016
TAKATA RECALL. THIS HAS BEEN IN EFFECT SINCE LAST SUMMER. RANGE ROVER HAS NOT MADE ANY ATTEMPT TO REMEDY PROBLEM AND I AM DRIVING AROUND EVERYDAY WITH AN EMINENT DANGER TO ME AND MY FAMILY. I HAVE MADE NUMEROUS CALLS TO DEALERSHIP AS WELL AS RANGE ROVER HEADQUARTERS IN NJ TO NO AVAIL. I WAS TREATED RUDELY AT THE HEADQUARTERS AND TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AND NO PROMISE
... OF REMEDY IN THE FUTURE. I THINK THIS IS OUTRAGEOUS AND SHOULD REQUIRE YOUR ATTENTION. I WILL TAKE THIS TO THE MEDIA IF I DO NOT RECEIVE SOME KIND OF ACTION.Read more
Incident date: Oct 18, 2016
92,000 MILES GOES IN TO LIMP MODE AND HAVE TO PULL OVER RESTART THE CAR TRANSMISSION SAFE MODE SUSPENSION ALWAYS GOES DONE ON ONE SIDE DUE TO POOR AIR SHOCK DESIGNE
Incident date: Oct 18, 2016
92,000 MILES GOES IN TO LIMP MODE AND HAVE TO PULL OVER RESTART THE CAR TRANSMISSION SAFE MODE SUSPENSION ALWAYS GOES DONE ON ONE SIDE DUE TO POOR AIR SHOCK DESIGNE
Incident date: Jun 11, 2012
TL* THE CONTACT OWNS A 2006 (NA) LAND ROVER DISCOVERY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A WINDSHIELD REPLACEMENT. UPON RETRIEVING THE VEHICLE, THE CONTACT NOTICED A CRACK IN THE DASHBOARD. THE DEALER DIAGNOSED THAT THE DAMAGE WAS DUE TO THE SUN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 37,000.
Incident date: Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU
... RE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Dec 28, 2016
TAKATA RECALL. MY RANGE ROVER IS A PART OF THE AIRBAG RECALL AND I'M UNABLE TO TRADE-IN THE CAR WHILE THE RECALL IS OPEN. I NEED TO BE ABLE TO TRADE-IN THE CAR, AS I'D LIKE TO PURCHASE A NEW CAR.
Incident date: Jul 13, 2016
TAKATA RECALL, ON THURSDAY , 7-7-16 I TOOK MY VEHICLE IN FOR ITS 40,000 MILE CHECK UP/OIL CHANGE/UPDATE. LAND ROVE/ NIELLO IN ROCKLIN, CA KEPT MY CAR DUE TO ADDITIONAL NEEDS SUCH AS ECO STOP MALFUNCTION. WHEN RETURNING THE RENTAL ON WEDNESDAY THE 13TH THE SERVICE MANAGER [XXX] HAD ME PAY AND SIGN MY 5 PAGE RECEIPT/ INSPECTION. AT THIS TIME [XXX] MENTIONED THAT THE BRAKES WERE GETTING LOW AND NE
... EDED TO BE CHANGED FOR NEW BRAKES OR THE CALIBERS/ROTORS COULD DAMAGE, WHICH IS NOT COVERED BY WARRANTY. THE DEALERSHIP HAD 3 WHOLE BUSINESS DAYS TO INFORM ME ABOUT BRAKE PADS BEING LOW BUT FAILED TO DO SO IN A TIMELY MANNER. THEN WHEN CHECKING OUT THEY TOLD ME I COULD HAVE THE BRAKES REPLACED IN MY HOMETOWN PROVIDING ME THE PARTS NUMBER. THE VERY NEXT MORNING I WAS DRIVING IN MOTION ESTIMATING 15 MPH. ON A 25 MPH STREET I LIVE ON, DEGARMO AND ESPLANADE. I TRIED TO PRESS THE BRAKES BUT NOTHING HAPPENED THE BRAKE WENT TO THE FLOOR. IMMEDIATELY I HAD LES SCHUAB TIRES MEASURE THE BRAKE/ROTORS/CALIBERS. THE TIRE CENTERS MEASUREMENTS DIFFERED THE SERVICE DEPARTMENT AT ROCKLIN. MANAGER FROM LES SHCUAB TOLD ME THESE PARTS HAPPEN OVER TIME NOT RESULTING FROM A SUDDEN CRASH. I COPIED THE MEASUREMENTS AND ASKED LAND ROVER ROCKLIN AND THE CUSTOMER SERVICE DEPARTMENT OF NORTH AMERICA TO SEE THE DIFFERENCE IN MEASUREMENTS SINCE IT CAUSED MY CRASH AND I PAID OUT OF WARRANTY FOR EVERYTHING WHICH SHOULD HAVE BEEN COVERED. THEY TURNED DOWN THE OFFER TO REVIEW MY PAPERWORK. SINCE THE CRASH THE SAFETY RECALL P091: OR (NHTSA) 16V- SINCE THE CRASH THE SAFETY RECALL P091(NHTSA16V-614 HAS CAME OUT AND THE DEALERSHIP FINALLY HAS CLAIMED TO DO UPDATES & FIX THE ISSUE I HAD TO GET AAA TO TOW ME DOWN AFTER THE ISSUE WORSENED ON VEHICLE. THEY HAVE BEEN IN MY OPINION NEGLIGENT, UNETHICAL, UN-PROFESSIONAL. BY REPORTING THIS I HOPE TO PREVENT THIS FROM HAPPENING IN A WORSE CIRCUMSTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
Incident date: Jul 13, 2016
TAKATA RECALL, ON THURSDAY , 7-7-16 I TOOK MY VEHICLE IN FOR ITS 40,000 MILE CHECK UP/OIL CHANGE/UPDATE. LAND ROVE/ NIELLO IN ROCKLIN, CA KEPT MY CAR DUE TO ADDITIONAL NEEDS SUCH AS ECO STOP MALFUNCTION. WHEN RETURNING THE RENTAL ON WEDNESDAY THE 13TH THE SERVICE MANAGER [XXX] HAD ME PAY AND SIGN MY 5 PAGE RECEIPT/ INSPECTION. AT THIS TIME [XXX] MENTIONED THAT THE BRAKES WERE GETTING LOW AND NE
... EDED TO BE CHANGED FOR NEW BRAKES OR THE CALIBERS/ROTORS COULD DAMAGE, WHICH IS NOT COVERED BY WARRANTY. THE DEALERSHIP HAD 3 WHOLE BUSINESS DAYS TO INFORM ME ABOUT BRAKE PADS BEING LOW BUT FAILED TO DO SO IN A TIMELY MANNER. THEN WHEN CHECKING OUT THEY TOLD ME I COULD HAVE THE BRAKES REPLACED IN MY HOMETOWN PROVIDING ME THE PARTS NUMBER. THE VERY NEXT MORNING I WAS DRIVING IN MOTION ESTIMATING 15 MPH. ON A 25 MPH STREET I LIVE ON, DEGARMO AND ESPLANADE. I TRIED TO PRESS THE BRAKES BUT NOTHING HAPPENED THE BRAKE WENT TO THE FLOOR. IMMEDIATELY I HAD LES SCHUAB TIRES MEASURE THE BRAKE/ROTORS/CALIBERS. THE TIRE CENTERS MEASUREMENTS DIFFERED THE SERVICE DEPARTMENT AT ROCKLIN. MANAGER FROM LES SHCUAB TOLD ME THESE PARTS HAPPEN OVER TIME NOT RESULTING FROM A SUDDEN CRASH. I COPIED THE MEASUREMENTS AND ASKED LAND ROVER ROCKLIN AND THE CUSTOMER SERVICE DEPARTMENT OF NORTH AMERICA TO SEE THE DIFFERENCE IN MEASUREMENTS SINCE IT CAUSED MY CRASH AND I PAID OUT OF WARRANTY FOR EVERYTHING WHICH SHOULD HAVE BEEN COVERED. THEY TURNED DOWN THE OFFER TO REVIEW MY PAPERWORK. SINCE THE CRASH THE SAFETY RECALL P091: OR (NHTSA) 16V- SINCE THE CRASH THE SAFETY RECALL P091(NHTSA16V-614 HAS CAME OUT AND THE DEALERSHIP FINALLY HAS CLAIMED TO DO UPDATES & FIX THE ISSUE I HAD TO GET AAA TO TOW ME DOWN AFTER THE ISSUE WORSENED ON VEHICLE. THEY HAVE BEEN IN MY OPINION NEGLIGENT, UNETHICAL, UN-PROFESSIONAL. BY REPORTING THIS I HOPE TO PREVENT THIS FROM HAPPENING IN A WORSE CIRCUMSTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
Incident date: Jul 13, 2016
TAKATA RECALL, ON THURSDAY , 7-7-16 I TOOK MY VEHICLE IN FOR ITS 40,000 MILE CHECK UP/OIL CHANGE/UPDATE. LAND ROVE/ NIELLO IN ROCKLIN, CA KEPT MY CAR DUE TO ADDITIONAL NEEDS SUCH AS ECO STOP MALFUNCTION. WHEN RETURNING THE RENTAL ON WEDNESDAY THE 13TH THE SERVICE MANAGER [XXX] HAD ME PAY AND SIGN MY 5 PAGE RECEIPT/ INSPECTION. AT THIS TIME [XXX] MENTIONED THAT THE BRAKES WERE GETTING LOW AND NE
... EDED TO BE CHANGED FOR NEW BRAKES OR THE CALIBERS/ROTORS COULD DAMAGE, WHICH IS NOT COVERED BY WARRANTY. THE DEALERSHIP HAD 3 WHOLE BUSINESS DAYS TO INFORM ME ABOUT BRAKE PADS BEING LOW BUT FAILED TO DO SO IN A TIMELY MANNER. THEN WHEN CHECKING OUT THEY TOLD ME I COULD HAVE THE BRAKES REPLACED IN MY HOMETOWN PROVIDING ME THE PARTS NUMBER. THE VERY NEXT MORNING I WAS DRIVING IN MOTION ESTIMATING 15 MPH. ON A 25 MPH STREET I LIVE ON, DEGARMO AND ESPLANADE. I TRIED TO PRESS THE BRAKES BUT NOTHING HAPPENED THE BRAKE WENT TO THE FLOOR. IMMEDIATELY I HAD LES SCHUAB TIRES MEASURE THE BRAKE/ROTORS/CALIBERS. THE TIRE CENTERS MEASUREMENTS DIFFERED THE SERVICE DEPARTMENT AT ROCKLIN. MANAGER FROM LES SHCUAB TOLD ME THESE PARTS HAPPEN OVER TIME NOT RESULTING FROM A SUDDEN CRASH. I COPIED THE MEASUREMENTS AND ASKED LAND ROVER ROCKLIN AND THE CUSTOMER SERVICE DEPARTMENT OF NORTH AMERICA TO SEE THE DIFFERENCE IN MEASUREMENTS SINCE IT CAUSED MY CRASH AND I PAID OUT OF WARRANTY FOR EVERYTHING WHICH SHOULD HAVE BEEN COVERED. THEY TURNED DOWN THE OFFER TO REVIEW MY PAPERWORK. SINCE THE CRASH THE SAFETY RECALL P091: OR (NHTSA) 16V- SINCE THE CRASH THE SAFETY RECALL P091(NHTSA16V-614 HAS CAME OUT AND THE DEALERSHIP FINALLY HAS CLAIMED TO DO UPDATES & FIX THE ISSUE I HAD TO GET AAA TO TOW ME DOWN AFTER THE ISSUE WORSENED ON VEHICLE. THEY HAVE BEEN IN MY OPINION NEGLIGENT, UNETHICAL, UN-PROFESSIONAL. BY REPORTING THIS I HOPE TO PREVENT THIS FROM HAPPENING IN A WORSE CIRCUMSTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
Incident date: Jul 13, 2016
TAKATA RECALL, ON THURSDAY , 7-7-16 I TOOK MY VEHICLE IN FOR ITS 40,000 MILE CHECK UP/OIL CHANGE/UPDATE. LAND ROVE/ NIELLO IN ROCKLIN, CA KEPT MY CAR DUE TO ADDITIONAL NEEDS SUCH AS ECO STOP MALFUNCTION. WHEN RETURNING THE RENTAL ON WEDNESDAY THE 13TH THE SERVICE MANAGER [XXX] HAD ME PAY AND SIGN MY 5 PAGE RECEIPT/ INSPECTION. AT THIS TIME [XXX] MENTIONED THAT THE BRAKES WERE GETTING LOW AND NE
... EDED TO BE CHANGED FOR NEW BRAKES OR THE CALIBERS/ROTORS COULD DAMAGE, WHICH IS NOT COVERED BY WARRANTY. THE DEALERSHIP HAD 3 WHOLE BUSINESS DAYS TO INFORM ME ABOUT BRAKE PADS BEING LOW BUT FAILED TO DO SO IN A TIMELY MANNER. THEN WHEN CHECKING OUT THEY TOLD ME I COULD HAVE THE BRAKES REPLACED IN MY HOMETOWN PROVIDING ME THE PARTS NUMBER. THE VERY NEXT MORNING I WAS DRIVING IN MOTION ESTIMATING 15 MPH. ON A 25 MPH STREET I LIVE ON, DEGARMO AND ESPLANADE. I TRIED TO PRESS THE BRAKES BUT NOTHING HAPPENED THE BRAKE WENT TO THE FLOOR. IMMEDIATELY I HAD LES SCHUAB TIRES MEASURE THE BRAKE/ROTORS/CALIBERS. THE TIRE CENTERS MEASUREMENTS DIFFERED THE SERVICE DEPARTMENT AT ROCKLIN. MANAGER FROM LES SHCUAB TOLD ME THESE PARTS HAPPEN OVER TIME NOT RESULTING FROM A SUDDEN CRASH. I COPIED THE MEASUREMENTS AND ASKED LAND ROVER ROCKLIN AND THE CUSTOMER SERVICE DEPARTMENT OF NORTH AMERICA TO SEE THE DIFFERENCE IN MEASUREMENTS SINCE IT CAUSED MY CRASH AND I PAID OUT OF WARRANTY FOR EVERYTHING WHICH SHOULD HAVE BEEN COVERED. THEY TURNED DOWN THE OFFER TO REVIEW MY PAPERWORK. SINCE THE CRASH THE SAFETY RECALL P091: OR (NHTSA) 16V- SINCE THE CRASH THE SAFETY RECALL P091(NHTSA16V-614 HAS CAME OUT AND THE DEALERSHIP FINALLY HAS CLAIMED TO DO UPDATES & FIX THE ISSUE I HAD TO GET AAA TO TOW ME DOWN AFTER THE ISSUE WORSENED ON VEHICLE. THEY HAVE BEEN IN MY OPINION NEGLIGENT, UNETHICAL, UN-PROFESSIONAL. BY REPORTING THIS I HOPE TO PREVENT THIS FROM HAPPENING IN A WORSE CIRCUMSTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
Incident date: Jul 29, 2016
TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Nov 29, 2016
WHEN YOU SHUT THE ENGINE OFF AND PUT THE VEHICLE IN PARK THE VEHICLE WILL KEEP ROLLING AND NOT COME TO A COMPLETE STOP. TO PREVENT THIS FROM HAPPENING YOU HAVE TO APPLY THE PARKING BRAKE. YOU MAY BE ON A CITY STREET, GARAGE, PARKING LOT ETC... THE TRANSMISSION HAD TO BE REPLACED ON A 2012 VEHICLE WITH 54812 MILES. THIS ORIGINAL ONE OWNER VEHICLE HAS BEEN MAINTAINED BY THE DEALER AND THE DEALER ONL
... Y. NO OUTSIDE MECHANICS HAVE EVER TOUCHED THE VEHICLE. THIS WAS A SAFETY DEFECT THAT NEEDED TO BE REPAIRED BECAUSE FAILURE TO CORRECT THE PROBLEM COULD HAVE CAUSED SERIOUS DAMAGE OR POSSIBLY DEATH IN THE EVENT THE VEHICLE ROLLED A WAY AND HIT SOMETHING OR WORSE HIT SOMEONE. YOU DON'T EVER EXPECT TO HAVE TO REPLACE A TRANSMISSION ON A FOUR YEAR OLD VEHICLE ESPECIALLY TO PREVENT A ROLL A WAY ACCIDENT.Read more
Incident date: Nov 2, 2016
BRAKE FAILURE. WHILE DRIVING ON A CITY STREET, BRAKES FAILED TO STOP VEHICLE, BRAKE WARNING ILLUMINATED AFTER PRESSING BRAKE PEDAL. EMERGENCY BRAKE APPLIED AND DOWNSHIFT TO SLOW AND STOP. REPAIR SHOP STATED "BRAKE PIPES ATTACHED TO FRAME HAD RUSTED EXCESSIVELY ALONG WITH FRAME, A VERY COMMON ISSUE". WHILE SEARCHING INTERNET I EASILY FOUND HUNDREDS OF COMPLAINTS INVOLVING RUSTED BRAKE LINES/PIPE
... S AND LAND ROVER (LR) DISCOVERY FRAMES. UPON FURTHER SEARCH I NOTED TOYOTA TACOMA FRAME RUST ISSUES RESULTED IN A SAFETY RECALL. MY LR TECH SAID THE FRAME DEGRADATION DUE TO EXCESSIVE RUST ON THE DISCOVERY MODEL IS A SAFETY CONCERN! I'M A CERTIFIED OSHA AVIATION SAFETY INSPECTOR AND AM QUITE CONCERNED OVER THE PUBLIC SAFETY WITH THIS KNOWN EXCESSIVE CORROSION PROBLEM WITH LR DISCOVERY BRAKE LINES(PIPES) AND FRAMES. *TRRead more
Incident date: Nov 2, 2016
BRAKE FAILURE. WHILE DRIVING ON A CITY STREET, BRAKES FAILED TO STOP VEHICLE, BRAKE WARNING ILLUMINATED AFTER PRESSING BRAKE PEDAL. EMERGENCY BRAKE APPLIED AND DOWNSHIFT TO SLOW AND STOP. REPAIR SHOP STATED "BRAKE PIPES ATTACHED TO FRAME HAD RUSTED EXCESSIVELY ALONG WITH FRAME, A VERY COMMON ISSUE". WHILE SEARCHING INTERNET I EASILY FOUND HUNDREDS OF COMPLAINTS INVOLVING RUSTED BRAKE LINES/PIPE
... S AND LAND ROVER (LR) DISCOVERY FRAMES. UPON FURTHER SEARCH I NOTED TOYOTA TACOMA FRAME RUST ISSUES RESULTED IN A SAFETY RECALL. MY LR TECH SAID THE FRAME DEGRADATION DUE TO EXCESSIVE RUST ON THE DISCOVERY MODEL IS A SAFETY CONCERN! I'M A CERTIFIED OSHA AVIATION SAFETY INSPECTOR AND AM QUITE CONCERNED OVER THE PUBLIC SAFETY WITH THIS KNOWN EXCESSIVE CORROSION PROBLEM WITH LR DISCOVERY BRAKE LINES(PIPES) AND FRAMES. *TRRead more
Incident date: Dec 12, 2016
TL* THE CONTACT OWNS A 2015 LAND ROVER LR4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V614000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. TH
... E CONTACT HAD NOT EXPERIENCED A FAILURE. *TRRead more
Incident date: Dec 20, 2016
TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO MONTHS PRIOR TO THE CRASH, THE BRAKES FAILED TO RESPOND. THE CONTACT PULLE
... D OVER AND NOTICED FLUID COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE FLUID HOSE WAS DAMAGED AND NEEDED REPLACEMENT. THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,600.Read more
Crash
Incident date: Dec 12, 2016
MY LAND ROVER EVOQUE WAS RUNNING IN MY DRIVEWAY IN THE PARK POSITION (WARMING UP). I STEPPED OUT OF THE VEHICLE TO GRAB SOMETHING FROM MY HOUSE AND WITHIN MINUTES I HEARD A BANG, THE CAR WENT INTO DRIVE AND SMASHED INTO MY FENCE, CONTINUED TO SMASH THROUGH THE FENCE AND LANDED INTO MY POOL. IT STOPPED THERE AND NEEDED TO BE TOWED OUT. THIS IS THE SECOND INSTANCE. THE FIRST INSTANCE HAPPENED IN
... MARCH 2015. MY CAR WAS IN PARK IN THE DRIVEWAY. I STARTED THE CAR, RAN BACK INTO MY HOUSE AND HEARD A LOUD BANG. THE CAR SLAMMED INTO MY FENCE BUT LUCKILY A CEMENT POST STOPPED IT. WHEN I APPROACHED THE CAR IT WAS IN THE PARK GEAR AND LUCKILY NO EXTERNAL DAMAGE WAS DONE. THIS SHIFT GEAR NEEDS TO BE LOOKED AT FOR A POTENTIAL RECALL.Read more
Crash
Incident date: Aug 24, 2016
LANDROVER IS NOT NOTIFYING THE OWNERS OF AFFECTED VEHICLES ON THE TAKATA AIRBAG RECALL. THEY SAY ' THEY ARE NOT HAVING ANY PROBLEMS' DON'T BE CONCERNED - THEY WILL NOTIFY OWNER WHEN THE HAVE PARTS. THIS IS TAKING WAY TOO LONG! *TR
Incident date: Oct 19, 2016
I HAD A 2011 LAND ROVER LR4 WITH MAJOR ISSUES THE CAR WAS TAKEN BACK BY THE DEALERSHIP ONLY A YEAR AND A HALF AFTER PURCHASE, DUE TO LEMON LAW. THE DEALERSHIP REPLACED THE CAR WITH A 2016 LR4 DUE TO THE MANY AND CONTINUED ISSUES. ONLY 6 MONTHS AFTER GETTING THE NEW LR4 THE CAR RANDOMLY CAUGHT FIRE IN THE SCHOOL PARKING LOT WHILE STATIONARY. THE CAR WAS OUT OF SERVICE FOR OVER THREE WEEKS AND AF
... TER ONLY A FEW DAYS OF GETTING THE CAR BACK THE PARTS THAT WERE REPLACED BY THE SERVICE DEPARTMENT ARE NOT WORKING PROPERLY. I AM AFRAID THE CAR MAY CATCH FIRE AGAIN. I AM CONCERNED THE CAR IS STILL A FIRE HAZARD AND THE SAFELY OF THE CAR OVERALL, BEING 5 MONTHS PREGNANT WITH TWO SMALL CHILDREN DO NOT FEEL SAFE DRIVING IT. THE DEALERSHIP CANNOT LOOK AT THE CAR FOR MORE THAN 2 WEEKS AND SO I WILL BE WITHOUT A CAR UNTIL THEN AND UNTIL A DIAGNOSIS AND REPAIR CAN BE DONE. I HAVE ADDRESSED THESE MAJOR SAFELY CONCERNS WITH LAND ROVER CORPORATE BUT GET NOWHERE. I HAVE LET THEM KNOW THAT AT THIS POINT THE RISK IS TOO GREAT TO CONTINUE WITH THE CAR AND THEY NEED TO TAKE THE CAR BACK, I AM NOT ASKING TO BE COMPENSATED FOR THE MANY MANY INCONVENIENCES I HAVE EXPERIENCED OVER THE PAST 2 AND A HALF YEARS, BUT THAT I JUST NEED TO BE IN A CAR THAT IS SAFE FOR ME AND MY FAMILY AND THAT IS NOT A LAND ROVER PRODUCT! ANY HELP YOU COULD OFFER WOULD BE APPRECIATED! REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Fire
Incident date: Sep 17, 2016
ENGINE STARTED KNOCKING AFTER I PURCHASED IT AND I HAD JUST GOT THE BEST RECOMMENDED OIL AN SPARK PLUGS / WIRES NO MONEY TO REPAIR
Incident date: Sep 17, 2016
ENGINE STARTED KNOCKING AFTER I PURCHASED IT AND I HAD JUST GOT THE BEST RECOMMENDED OIL AN SPARK PLUGS / WIRES NO MONEY TO REPAIR
Incident date: Dec 7, 2016
THE DRIVER AND PASSENGER SIDE MIRRORS DO NOT UNFOLD IF YOU FOLLOW THESE STEPS. I HAVE TESTED THIS ON MY 2013 EVOQUE AND A RENTAL 2014 Y YOU WILL NEED TWO PEOPLE TO REPRODUCE THIS. 1) HAVE PASSENGER HOLD THE KEY AND UNLOCK THE VEHICLE FROM A DISTANCE 2) DRIVER GETS IN, AND TRIES STARTING VEHICLE WITH THE PASSENGER IN THE CAR BUT THE KEY MUST NOT BE DETECTED (I.E.: DRIVER PUSHES START BUTTON WHIL
... E PASSENGER IS JUST GETTING IN THE CAR, SUBSEQUENT ATTEMPTS SHOULD RESULT IN "KEY NOT DETECTED" EVEN IF THE DRIVER NOW HOLDS THE KEY IN THEIR HAND.) 3) WHILE SITTING IN THE CAR, LOCK THE CAR USING THE KEYFOB. 4) CAR SHOULD NOW START WHEN YOU PUSH THE START BUTTON. TAKE NOTE AT HOW THE DRIVER AND PASSENGER SIDE MIRRORS WILL NOT UNFOLD EVEN WHEN THE CAR IS ABLE TO BE DRIVEN DOWN THE ROAD. THIS HAPPENED TO ME DURING THE NIGHT WITH MY BLACK VEHICLE AND I COULD NOT TELL THAT THE MIRRORS WERE NOT UNFOLDED AND IT APPEARS TO THE DRIVER THAT THEY ARE JUST FINE WHEN THEY TRULY ARE JUST PROVIDING A REFLECTION OF THE CAR, SO I WAS NOT ABLE TO SEE ANY TRAFFIC USING THOSE MIRRORS. THE SIMPLE FIX IS TO GET OUT OF THE CAR, LOCK IT, UNLOCK IT, GET IN AND START IT AND THE MIRRORS WILL COME OUT. I HAVE BEEN ABLE TO EASILY REPRODUCE THIS, SHOULD YOU HAVE ANY QUESTIONS ON REPRODUCING IT PLEASE LET ME KNOW. -REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jul 29, 2016
TAKATA PASSENGER AIRBAGS (RECALL): SIR/MA'AM, RECEIVED A LETTER VIA MAIL FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), RECALL #16V-374. ALSO, IT MAY OF AFFECTED MY VEHICLE'S ELECTRICAL SYSTEM SINCE MY GPS DASHBOARD SYSTEM NO LONGER WORKS ANYMORE. I WOULD KINDLY ASK SOMEONE TO REACH OUT TO ME VIA CELL PHONE SO THAT I CAN GET MY LAND ROVER REPAIRED AS SOON AS POSSIBLE. THANKS!
Incident date: Jul 29, 2016
TAKATA PASSENGER AIRBAGS (RECALL): SIR/MA'AM, RECEIVED A LETTER VIA MAIL FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), RECALL #16V-374. ALSO, IT MAY OF AFFECTED MY VEHICLE'S ELECTRICAL SYSTEM SINCE MY GPS DASHBOARD SYSTEM NO LONGER WORKS ANYMORE. I WOULD KINDLY ASK SOMEONE TO REACH OUT TO ME VIA CELL PHONE SO THAT I CAN GET MY LAND ROVER REPAIRED AS SOON AS POSSIBLE. THANKS!
Incident date: Jul 29, 2016
TAKATA PASSENGER AIRBAGS (RECALL): SIR/MA'AM, RECEIVED A LETTER VIA MAIL FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), RECALL #16V-374. ALSO, IT MAY OF AFFECTED MY VEHICLE'S ELECTRICAL SYSTEM SINCE MY GPS DASHBOARD SYSTEM NO LONGER WORKS ANYMORE. I WOULD KINDLY ASK SOMEONE TO REACH OUT TO ME VIA CELL PHONE SO THAT I CAN GET MY LAND ROVER REPAIRED AS SOON AS POSSIBLE. THANKS!
Incident date: Oct 1, 2016
HE PASSENGER SIDE DASH WHERE THE AIRBAG IS INSTALLED HAS A SUDDEN STRAIGHT LINE CRACK IN THE DASH AT THE BOTTOM OF WHERE THE AIRBAG IS INSTALLED IN THE DASH AND A STRAIGHT LINE CRACK ON THE LEFT OF THE AIRBAG IN THE DASH. THESE ARE PERFECTLY STRAIGHT LINES, VEHICLE IS KEPT IN A GARAGE WHEN NOT IN USE. THE VEHICLE HAS NEVER BEEN LEFT IN THE SUN FOR A LONG PERIOD OF TIME. THESE CRACKS ARE SUDDEN
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2013 LAND ROVER LR4. THE CONTACT EXPERIENCED ISSUES WITH THE REAR DOORS, BRAKES, AND AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE ISSUES WERE NOT RESOLVED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2013 LAND ROVER LR4. THE CONTACT EXPERIENCED ISSUES WITH THE REAR DOORS, BRAKES, AND AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE ISSUES WERE NOT RESOLVED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2013 LAND ROVER LR4. THE CONTACT EXPERIENCED ISSUES WITH THE REAR DOORS, BRAKES, AND AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE ISSUES WERE NOT RESOLVED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Nov 14, 2016
TL* THE CONTACT OWNS A 2003 LAND ROVER DISCOVERY. THE CONTACT STATED THAT THERE WAS EXCESSIVE CORROSION ON THE SUBFRAME BY THE REAR AXLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT UNTIL THE VEHICLE WAS REPAIRED, THE VEHICLE SHOULD NOT BE USED TO TOW ANOTHER VEHICLE OR TRAILER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO
... TIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.Read more
Incident date: Nov 6, 2016
THE CAR WENT INTO NEUTRAL WHILE DRIVING, SHOWING A GEAR BOX FAILURE WARNING. WE STOPPED THE CAR AND TURNED OFF THE ENGINE. AFTER TURNING OFF THE ENGINE, AND RESTARTING AFTER A SEVERAL MINUTE WAIT, WE RESUMED DRIVING AND THE VEHICLE CAME TO A SUDDEN SCREECHING HALT AND WOULD NOT MOVE. THE ERROR MESSAGE AGAIN STATED GEAR BOX FAILURE. WE HAD THE CAR TOWED TO THE DEALER.
Incident date: Jul 29, 2016
I RECEIVED A RECALL RE:SAFETY RECALL P081: TAKATA PASSENGER AIRBAGS ON JULY 29, 2016. THE MANUFACTURER HAS NOT REPLACED THE PASSENGER SIDE AIRBAG. PLEASE UPDATE THE STATUS OF THE REPAIR.
Incident date: Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS), BUT THE PART WAS UNAVAILABLE FOR MONTHS. THE DEALER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOUL
... D RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Oct 2, 2015
TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. TWELVE MONTHS AFTER HAVING THE REAR DRIVER SIDE SEAT BELT LATCH REPLACED, REGULAR VEHICLE MAINTENANCE SHOWED THAT THE SEAT BELT LATCH WAS NOT RE-ATTACHED. THE BOLT WAS RESTING UNDERNEATH THE SEAT, WHICH LEFT THE PASSENGERS IN THE REAR WITH OUT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT BELT LATCH WAS RE-ATTACHED. THE MANUFACTURER
... WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,198.Read more
Incident date: Jul 29, 2016
TL* THE CONTACT OWNS A 2008 LAND ROVER L322 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V039000 (SERVICE BRAKES, HYDRAULIC) AND 16V374000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERI
... ENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jul 29, 2016
TL* THE CONTACT OWNS A 2008 LAND ROVER L322 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V039000 (SERVICE BRAKES, HYDRAULIC) AND 16V374000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERI
... ENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: May 1, 2015
THE INTERIOR LIGHTS CONSISTENTLY SWITCH ON AND OFF WHILE DRIVING. PURCHASED THE VEHICLE JANUARY 2015. BROUGHT THE VEHICLE TO THE LAND ROVER DEALERSHIP 3 TIMES IN THE PAST YEAR AND A HALF AND WAS CONTINUOUSLY TOLD THE TECHNICIAN CANNOT REPLICATE THE ISSUE. I EVEN WENT SO FAR IS TO RECORD THE LIGHTS SWITCHING IN AND OFF ON MY CELLPHONE WHILE THE VEHICLE WAS IN MOTION. *TR
Incident date: May 1, 2015
THE INTERIOR LIGHTS CONSISTENTLY SWITCH ON AND OFF WHILE DRIVING. PURCHASED THE VEHICLE JANUARY 2015. BROUGHT THE VEHICLE TO THE LAND ROVER DEALERSHIP 3 TIMES IN THE PAST YEAR AND A HALF AND WAS CONTINUOUSLY TOLD THE TECHNICIAN CANNOT REPLICATE THE ISSUE. I EVEN WENT SO FAR IS TO RECORD THE LIGHTS SWITCHING IN AND OFF ON MY CELLPHONE WHILE THE VEHICLE WAS IN MOTION. *TR
Incident date: Jul 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS
... NOT AVAILABLE.Read more