Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
DISCOVERY SPORT
(2016) — SERVICE BRAKES
Oct 9, 2016
Incident date: Oct 8, 2016
I WAS DRIVING DOWN THE ROAD, SUDDENLY THE 'CRITICAL WARNING MESSAGE' AND 'BRAKE' LIGHTS CAME ON. THE CAR LOST POWER QUICKLY, WITH THE MOMENTUM THE CAR RAN FEW HUNDRED FEET TO STOP. THEN, THE WORD 'GEARBOX FAULT' AND 'BATTERY CHARGE' APPEAR. THE ENGINE STILL RUN, BUT I WAS COMPLETELY STUCK, COULD NOT ROTATE THE GEAR. WHEN I TRIED TO TURN ON AND OFF THE ENGINE AND ROTATE THE GEAR SOME TIME THE 'CRIT... Read more
LAND ROVER
DISCOVERY SPORT
(2016) — ELECTRONIC STABILITY CONTROL (ESC)
Oct 9, 2016
Incident date: Oct 8, 2016
I WAS DRIVING DOWN THE ROAD, SUDDENLY THE 'CRITICAL WARNING MESSAGE' AND 'BRAKE' LIGHTS CAME ON. THE CAR LOST POWER QUICKLY, WITH THE MOMENTUM THE CAR RAN FEW HUNDRED FEET TO STOP. THEN, THE WORD 'GEARBOX FAULT' AND 'BATTERY CHARGE' APPEAR. THE ENGINE STILL RUN, BUT I WAS COMPLETELY STUCK, COULD NOT ROTATE THE GEAR. WHEN I TRIED TO TURN ON AND OFF THE ENGINE AND ROTATE THE GEAR SOME TIME THE 'CRIT... Read more
LAND ROVER
DISCOVERY SPORT
(2016) — POWER TRAIN
Oct 9, 2016
Incident date: Oct 8, 2016
I WAS DRIVING DOWN THE ROAD, SUDDENLY THE 'CRITICAL WARNING MESSAGE' AND 'BRAKE' LIGHTS CAME ON. THE CAR LOST POWER QUICKLY, WITH THE MOMENTUM THE CAR RAN FEW HUNDRED FEET TO STOP. THEN, THE WORD 'GEARBOX FAULT' AND 'BATTERY CHARGE' APPEAR. THE ENGINE STILL RUN, BUT I WAS COMPLETELY STUCK, COULD NOT ROTATE THE GEAR. WHEN I TRIED TO TURN ON AND OFF THE ENGINE AND ROTATE THE GEAR SOME TIME THE 'CRIT... Read more
LAND ROVER
RANGE ROVER
(2006) — POWER TRAIN
Oct 8, 2016
Incident date: Sep 26, 2016
FRONT DIFFERENTIAL MAKING GRINDING NOISE,SHOP SAYS IT NEEDS TO BE REPLACED.
LAND ROVER
LR3
(2005) — FUEL/PROPULSION SYSTEM
Sep 30, 2016
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2005 LAND ROVER LR3. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY AFTER 10 TO 15 MILES OF DRIVING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHE... Read more
LAND ROVER
RANGE ROVER
(2014) — LATCHES/LOCKS/LINKAGES
Sep 21, 2016
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V385000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE A... Read more
LAND ROVER
RANGE ROVER
(2006) — ELECTRICAL SYSTEM
Sep 19, 2016
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, HESITATED, AND THE FUEL AND TEMPERATURE GAUGES DISPLAYED FALSE INFORMATION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 59,000.
LAND ROVER
RANGE ROVER
(2006) — ENGINE
Sep 19, 2016
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, HESITATED, AND THE FUEL AND TEMPERATURE GAUGES DISPLAYED FALSE INFORMATION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 59,000.
LAND ROVER
LR3
(2005) — AIR BAGS
Sep 17, 2016
Incident date: Sep 14, 2016
AIR BAG LIGHT IS ON DASH. TOOK TO DEALER AND THEY SAID AIRBAG AND CLOCK SPRING ARE BAD BECAUSE THE WIRING INSIDE THE AIRBAG AND CLOCK SPRING ARE BAD AND I NEED TO PAY TO REPLACE OTHERWISE MY AIRBAG WILL NOT DEPLOY IF NEEDED. I ASKED THEM ABOUT RECALL 08V248000 (LAND ROVER IS RECALLING OVER 37,000 LR3 AND RANGE ROVER SPORT VEHICLES. THE RELATIVE MOTION BETWEEN THE STEERING WHEEL HUB AND/OR STEERIN... Read more
LAND ROVER
LR3
(2005) — SERVICE BRAKES
Sep 13, 2016
Incident date: Sep 9, 2016
TL* THE CONTACT OWNS A 2005 LAND ROVER LR3. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKES WOULD INDEPENDENTLY ACTIVATE. IN ADDITION, THE STEERING WHEEL SEIZED, THE VEHICLE SHOOK VIOLENTLY, AND THE ROTOR WAS BRIGHT RED. THE CONTACT MERGED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE SHUT OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE FAI... Read more
LAND ROVER
LR3
(2005) — STEERING
Sep 13, 2016
Incident date: Sep 9, 2016
TL* THE CONTACT OWNS A 2005 LAND ROVER LR3. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKES WOULD INDEPENDENTLY ACTIVATE. IN ADDITION, THE STEERING WHEEL SEIZED, THE VEHICLE SHOOK VIOLENTLY, AND THE ROTOR WAS BRIGHT RED. THE CONTACT MERGED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE SHUT OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE FAI... Read more
LAND ROVER
LR2
(2013) — AIR BAGS
Aug 31, 2016
Incident date: Aug 24, 2016
THE AIRBAG SENSOR IN THE PASENGER SEAT IS BAD. THE DEALER SAYS THAT IT IS MY RESPONSIBILITY TO FIX. THE PART TO ME IS DEFECTIVE. USAGE OF THIS SEAT IS EXTREMELY LIMITED. THIS RESULTS IN THE AIRBAG NOT WORKING IN CASE OF AN ACCIDENT. I WAS LOOKING ON THIS WEBSITE AND THERE IS A SIMILIAR ISSUE TO MINE LISTED - 2013 LANDROVER LR2 - WHEN QUESTIONED ABOUT IT THEY STATED THAT MY VIN # IS NOT INCLUD... Read more
LAND ROVER
DISCOVERY SPORT
(2016) — ENGINE
Aug 30, 2016
Incident date: Aug 1, 2016
TWICE NOW, I HAVE COME OUT OF THE AUTO START/STOP MODE AFTER BEING IDLE. THE ENGINE SEEMS TO LAG ON ENGAGING AND BOTH TIMES MY STEERING HAS BEEN LOST. BOTH TIMES, MY SPEED WAS NOT MORE THAN 5 MPH AND IT TOOK A FEW SECONDS FOR THE CAR'S STEERING TO RETURN. ONCE I WAS TURNING AT A LIGHT AFTER BEING STOPPED AND ONCE IT WAS AT A DRIVE THRU. IT HAS BEEN TO THE DEALER ONCE AND THEY SAID THEY FIXED T... Read more
LAND ROVER
DISCOVERY SPORT
(2016) — STEERING
Aug 30, 2016
Incident date: Aug 1, 2016
TWICE NOW, I HAVE COME OUT OF THE AUTO START/STOP MODE AFTER BEING IDLE. THE ENGINE SEEMS TO LAG ON ENGAGING AND BOTH TIMES MY STEERING HAS BEEN LOST. BOTH TIMES, MY SPEED WAS NOT MORE THAN 5 MPH AND IT TOOK A FEW SECONDS FOR THE CAR'S STEERING TO RETURN. ONCE I WAS TURNING AT A LIGHT AFTER BEING STOPPED AND ONCE IT WAS AT A DRIVE THRU. IT HAS BEEN TO THE DEALER ONCE AND THEY SAID THEY FIXED T... Read more
LAND ROVER
RANGE ROVER SPORT
(2008) — AIR BAGS
Aug 30, 2016
Incident date: Dec 5, 2015
PASSENGER SIDE DASH IS SPLITTING ON TOP OVER THE AIR BAG BRACKET, 4 SEPARATE SPLITS. I AM CONCERNED AIR BAG WILL DEPLOY WHILE DRIVING AND CAUSE SERIOUS INJURY OR DEATH TO FRONT PASSENGER.
LAND ROVER
RANGE ROVER SPORT
(2013) — UNKNOWN OR OTHER
Aug 24, 2016
Incident date: Aug 18, 2016
THIS MATTER IS BEING REPORTED AS A POTENTIAL HIGHWAY HAZARD REGARDING A "TOW HITCH" PART # KNB 500023,PART # WAS REPLACED THREE TIMES BY LAND ROVER. THEY HAVE DEFECTIVE "TRIGGER" OR LIKE A "DOOR STRICKER" PINS THAT THE TIPS BREAK OFF, WHEN USED ACCORDING TO THE OWNERS MANUALS, TO INSERT TOW HITCH AND FIRMLY PUSH UP TO LOCK TOW HITCH RECEIVER IN PLACE IN CROSS MEMBER SUB BUMPER. IF NOT PROPERLY ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — ENGINE
Aug 22, 2016
Incident date: Aug 8, 2016
ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — POWER TRAIN
Aug 22, 2016
Incident date: Aug 8, 2016
ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — VEHICLE SPEED CONTROL
Aug 22, 2016
Incident date: Aug 8, 2016
ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK... Read more
LAND ROVER
RANGE ROVER
(2013) — STRUCTURE:BODY
Aug 18, 2016
Incident date: Aug 15, 2016
LAND ROVER PART # KNB 500023, LISTED AS KNB 500080 IN THE RANGE ROVER KIT ACCESSORY BOOKLET IS FOR A TOW HITCH, THAT HAS A HIGH FAILURE RATE. FILED CASE WITH LAND ROVER AND THEY REFUSE TO CORRECT PART UNDER THEIR LAND ROVER PROTECTION PLAN IN FORCE. THE UNIQUE PART MALE END IS INSERTED INTO A FEMALE INTEGRATED PART OF THE CHASSI AND TOGETHER FORMS A 2" X 2" CLASS III CAPABLE OF TOWNING 77016 # WIT... Read more
LAND ROVER
LR2
(2010) — POWER TRAIN
Aug 16, 2016
Incident date: Aug 2, 2016
I BOUGHT A 2010 LAND ROVER LR2 FROM THE DEALER LESS THAT 1 YEAR AGO. IT HAD 72,000 MILES WHEN I BOUGHT IT, THE SALES REP AND LAND ROVER SAID THE CAR WAS A "LOANER" CAR FOR CUSTOMERS. THEY SAID IT WAS FULLY MAINTAINED AND SERVICED AT THE APPROPRIATE MILES. IVE ONLY DRIVEN IT 8,000 MILES AND THE DRIVE TRAIN IS NOW HUMMING AND WHIRLING. I TOOK IT TO AN INDEPENDENT SHOP AND THEY SAID THAT THESE LAND R... Read more
LAND ROVER
DISCOVERY
(1996) — SERVICE BRAKES
Aug 14, 2016
Incident date: Apr 5, 2010
GAS TANK RECALL DONE IN SAN FRANCISCO BUT THEY FAILED TO CHECK THE FUEL FILLER NECK PROBLEM. I HAVE HAD MULTIPLE MYSTERY ISSUES EVER SINCE, RULING OUT THE FUEL TANK AND PUMP AS THEY WERE BOTH NEW. I HAVE SINCE TRACKED THE PROBLEM TO THE FUEL FILLER NECK THAT THE DEALER FAILED TO FIX. I BELIEVE MY VEHICLE TO HAVE BEEN MANUFACTURED INCORRECTLY AND REPAIRED IN THE SAME MANNER. MY VEHICLE DOES NOT COM... Read more
LAND ROVER
DISCOVERY
(1996) — ELECTRICAL SYSTEM
Aug 14, 2016
Incident date: Apr 5, 2010
GAS TANK RECALL DONE IN SAN FRANCISCO BUT THEY FAILED TO CHECK THE FUEL FILLER NECK PROBLEM. I HAVE HAD MULTIPLE MYSTERY ISSUES EVER SINCE, RULING OUT THE FUEL TANK AND PUMP AS THEY WERE BOTH NEW. I HAVE SINCE TRACKED THE PROBLEM TO THE FUEL FILLER NECK THAT THE DEALER FAILED TO FIX. I BELIEVE MY VEHICLE TO HAVE BEEN MANUFACTURED INCORRECTLY AND REPAIRED IN THE SAME MANNER. MY VEHICLE DOES NOT COM... Read more
LAND ROVER
DISCOVERY
(1996) — FUEL/PROPULSION SYSTEM
Aug 14, 2016
Incident date: Apr 5, 2010
GAS TANK RECALL DONE IN SAN FRANCISCO BUT THEY FAILED TO CHECK THE FUEL FILLER NECK PROBLEM. I HAVE HAD MULTIPLE MYSTERY ISSUES EVER SINCE, RULING OUT THE FUEL TANK AND PUMP AS THEY WERE BOTH NEW. I HAVE SINCE TRACKED THE PROBLEM TO THE FUEL FILLER NECK THAT THE DEALER FAILED TO FIX. I BELIEVE MY VEHICLE TO HAVE BEEN MANUFACTURED INCORRECTLY AND REPAIRED IN THE SAME MANNER. MY VEHICLE DOES NOT COM... Read more
LAND ROVER
DISCOVERY
(1996) — SERVICE BRAKES
Aug 14, 2016
Incident date: Apr 5, 2010
ABS SYSTEM IS FAULTY. ACTIVATION AT LOW SPEEDS,DRY PAVEMENT, AND LOW OR HIGH PRESSURE ON PEDAL. I CAN HEAR THE PUMP ACTIVATE FOR NO REASON. I ALSO FEEL THE PEDAL VIBRATE AND THE TRUCK CONTINUES TO ROLL. ALMOST KILLED A PEDESTRIAN ONCE OR TWICE. AFTER IT DID THE SAME TO MY WIFE I CLIPPED THE SENSORS AND TOOK OUT THE LIGHT BULB IN THE DASHBOARD. I DRIVE BETTER THAN THE ABS ECU COMPUTES. NO PROBLEMS ... Read more
LAND ROVER
DISCOVERY
(1996) — FUEL/PROPULSION SYSTEM
Aug 14, 2016
Incident date: Apr 5, 2010
ABS SYSTEM IS FAULTY. ACTIVATION AT LOW SPEEDS,DRY PAVEMENT, AND LOW OR HIGH PRESSURE ON PEDAL. I CAN HEAR THE PUMP ACTIVATE FOR NO REASON. I ALSO FEEL THE PEDAL VIBRATE AND THE TRUCK CONTINUES TO ROLL. ALMOST KILLED A PEDESTRIAN ONCE OR TWICE. AFTER IT DID THE SAME TO MY WIFE I CLIPPED THE SENSORS AND TOOK OUT THE LIGHT BULB IN THE DASHBOARD. I DRIVE BETTER THAN THE ABS ECU COMPUTES. NO PROBLEMS ... Read more
LAND ROVER
DISCOVERY
(1996) — VEHICLE SPEED CONTROL
Aug 14, 2016
Incident date: Apr 5, 2010
ABS SYSTEM IS FAULTY. ACTIVATION AT LOW SPEEDS,DRY PAVEMENT, AND LOW OR HIGH PRESSURE ON PEDAL. I CAN HEAR THE PUMP ACTIVATE FOR NO REASON. I ALSO FEEL THE PEDAL VIBRATE AND THE TRUCK CONTINUES TO ROLL. ALMOST KILLED A PEDESTRIAN ONCE OR TWICE. AFTER IT DID THE SAME TO MY WIFE I CLIPPED THE SENSORS AND TOOK OUT THE LIGHT BULB IN THE DASHBOARD. I DRIVE BETTER THAN THE ABS ECU COMPUTES. NO PROBLEMS ... Read more
LAND ROVER
RANGE ROVER SPORT
(2009) — SERVICE BRAKES
Aug 10, 2016
Incident date: Aug 2, 2016
I WAS DRIVING OUT OF WHATABURGER ON 8-2-16 AND ALL OF A SUDDEN MY BRAKES JUST WENT ALL THE WAY DOWN TO THE FLOOR BOARD AND I STOPPED RIGHT BEFORE I WAS IN TRAFFIC. MY TIRE PRESSURE LIGHT STAYS ON, I HAVE HAD THEM CHECKED SEVERAL TIMES & THE BACK OF THE TRUCK JUMPS TO THE SIDE IF I HIT A BUMP. ALL OF THIS SCARES THE HECK OUT OF ME AND I HAVE ONLY HAD THIS VEHICLE 5 MONTHS. ALSO THE TRUCK WOULD STAR... Read more
LAND ROVER
RANGE ROVER SPORT
(2009) — ELECTRICAL SYSTEM
Aug 10, 2016
Incident date: Aug 2, 2016
I WAS DRIVING OUT OF WHATABURGER ON 8-2-16 AND ALL OF A SUDDEN MY BRAKES JUST WENT ALL THE WAY DOWN TO THE FLOOR BOARD AND I STOPPED RIGHT BEFORE I WAS IN TRAFFIC. MY TIRE PRESSURE LIGHT STAYS ON, I HAVE HAD THEM CHECKED SEVERAL TIMES & THE BACK OF THE TRUCK JUMPS TO THE SIDE IF I HIT A BUMP. ALL OF THIS SCARES THE HECK OUT OF ME AND I HAVE ONLY HAD THIS VEHICLE 5 MONTHS. ALSO THE TRUCK WOULD STAR... Read more
LAND ROVER
RANGE ROVER SPORT
(2009) — SUSPENSION
Aug 10, 2016
Incident date: Aug 2, 2016
I WAS DRIVING OUT OF WHATABURGER ON 8-2-16 AND ALL OF A SUDDEN MY BRAKES JUST WENT ALL THE WAY DOWN TO THE FLOOR BOARD AND I STOPPED RIGHT BEFORE I WAS IN TRAFFIC. MY TIRE PRESSURE LIGHT STAYS ON, I HAVE HAD THEM CHECKED SEVERAL TIMES & THE BACK OF THE TRUCK JUMPS TO THE SIDE IF I HIT A BUMP. ALL OF THIS SCARES THE HECK OUT OF ME AND I HAVE ONLY HAD THIS VEHICLE 5 MONTHS. ALSO THE TRUCK WOULD STAR... Read more
LAND ROVER
DISCOVERY II
(2000) — ENGINE
Aug 10, 2016
Incident date: Aug 9, 2016
TL* THE CONTACT OWNED A 2000 LAND ROVER DISCOVERY II. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND SMOKE FILLED THE CABIN. AFTER STOPPING THE VEHICLE, FLAMES APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL... Read more
Fire
LAND ROVER
RANGE ROVER
(2002) — STEERING
Aug 9, 2016
Incident date: Aug 1, 2015
WHILE DRIVING AT 60 MPH ON THE MARYLAND 495 BELTWAY (HIGHWAY) MY VEHICLE (STEERING WHEEL, BODY OF VEHICLE, MYSELF, ETC.) JUST STARTED SHAKING VIOLENTLY AND EXTREMELY HARD TO CONTROL. I WAS HORRIFIED AND AT THE SAME TIME I HAD TO LOOK OUT FOR OTHER VEHICLES ON ALL SIDES WHILE I SLOWED DOWN TO 45 MPH. NOW, DOWN THE ROAD AND WITH VERY LIGHT TRAFFIC NEAR, I STARTED INCREASING MY SPEED TO 55-60 TO ... Read more
LAND ROVER
RANGE ROVER
(2002) — SUSPENSION
Aug 9, 2016
Incident date: Aug 1, 2015
WHILE DRIVING AT 60 MPH ON THE MARYLAND 495 BELTWAY (HIGHWAY) MY VEHICLE (STEERING WHEEL, BODY OF VEHICLE, MYSELF, ETC.) JUST STARTED SHAKING VIOLENTLY AND EXTREMELY HARD TO CONTROL. I WAS HORRIFIED AND AT THE SAME TIME I HAD TO LOOK OUT FOR OTHER VEHICLES ON ALL SIDES WHILE I SLOWED DOWN TO 45 MPH. NOW, DOWN THE ROAD AND WITH VERY LIGHT TRAFFIC NEAR, I STARTED INCREASING MY SPEED TO 55-60 TO ... Read more
LAND ROVER
RANGE ROVER L322
(2007) — AIR BAGS
Aug 9, 2016
Incident date: Aug 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE... Read more
LAND ROVER
RANGE ROVER SPORT
(2013) — SERVICE BRAKES
Aug 7, 2016
Incident date: May 6, 2016
TRADED IN 2013 FORD EXPLORER 2WD FOR 39K MILES RANGE ROVER SPORT FROM A MASERATI DEALER IN DAYTONA BEACH. THE SALESMAN PROMISED A INSPECTION REPORT AND WE TOOK FOR A TEST DRIVE ALONG I 95 SOUTHBOUND. I COMMENTED ON BRAKING AND MILD SHAKING OF STEERUNG WHEEL (JUDDERING). UPON RETURNING TO DEALER PARKING LOT, INSPECTED BRAKE PADS AND ROTOS VISABLY AND APPEAR TO BE AN ISSUE. I TRIED TO GET LAND ROVER... Read more
LAND ROVER
RANGE ROVER
(2013) — VEHICLE SPEED CONTROL
Aug 2, 2016
Incident date: Nov 8, 2015
VEHICLE WAS REVERSED OUT OF GARAGE AND VEHICLE WAS STOPPED WHEN EXITING THE VEHICLE. I PROCEEDED TO GO IN MY GARAGE AND TAKE GARBAGE OUT WHEN AFTER ABOUT 10 SECONDS VEHICLE WAS IN DRIVE HEADING TOWARDS ME CRUSHING ME AGAINST THE WALL PINNING ME UNTIL SOMEONE HEARD TO COME FREE THE VEHICLE. I WENT BY AMBULANCE TO HOSPITAL AND INCURRED OVER 22K IN MEDICAL BILLS.
Crash
1 injured
LAND ROVER
RANGE ROVER
(2016) — UNKNOWN OR OTHER
Jul 30, 2016
Incident date: Jul 16, 2016
WHILE DAD WAS LOADING CAR FOR VACATION, 3 YEAR OLD GRANDSON SITTING ON RUNNING BOARD WHEN IT RETRACTED. TINY FINGERS NARROWLY ESCAPED AS RETRACTION OF BOARDS HAVE NO SAFETY CLEARANCE.
LAND ROVER
DEFENDER
(1995) — ENGINE
Jul 22, 2016
Incident date: Apr 12, 2012
OIL LINES RUPTURE CAUSING ENGINE FIRES EVEN FOLLOWING LAND ROVER MAINTENANCE SCHEDULE. MY SPECIFIC ENGINE FIRE HAPPENED AS I WAS ENTERING A HIGHWAY. I WAS LUCKY ENOUGH TO LOOK IN MY REAR VIEW MIRROR, SEE THE HUGE CLOUD OF SMOKE AND STOP ON THE EMERGENCY LANE. THIS IS A KNOWN ISSUE AND WELL DOCUMENTED ISSUE WITH THE 1993, 1994, 1995 AND 1997 NAS DEFENDER-STYLE VEHICLES: HTTP://WWW.EASTCOASTROV... Read more
Fire
LAND ROVER
LR4
(2016) — ELECTRICAL SYSTEM
Jul 20, 2016
Incident date: Jul 11, 2016
CAR WENT COMPLETELY DEAD WHILE DRIVING, TOTAL LOSS OF ALL POWER, THEN WOULD NOT START. HAPPENED SEVERAL TIMES THEN WAS TOWED TO A DEALER, THEY DO NOT KNOW WHAT IS WRONG. CAR WAS 2 DAYS OLD, 1200 MILES
LAND ROVER
LR4
(2016) — ENGINE
Jul 20, 2016
Incident date: Jul 11, 2016
CAR WENT COMPLETELY DEAD WHILE DRIVING, TOTAL LOSS OF ALL POWER, THEN WOULD NOT START. HAPPENED SEVERAL TIMES THEN WAS TOWED TO A DEALER, THEY DO NOT KNOW WHAT IS WRONG. CAR WAS 2 DAYS OLD, 1200 MILES
LAND ROVER
LR4
(2016) — UNKNOWN OR OTHER
Jul 20, 2016
Incident date: Jul 11, 2016
CAR WENT COMPLETELY DEAD WHILE DRIVING, TOTAL LOSS OF ALL POWER, THEN WOULD NOT START. HAPPENED SEVERAL TIMES THEN WAS TOWED TO A DEALER, THEY DO NOT KNOW WHAT IS WRONG. CAR WAS 2 DAYS OLD, 1200 MILES
LAND ROVER
RANGE ROVER
(2013) — UNKNOWN OR OTHER
Jul 11, 2016
Incident date: Aug 3, 2015
AUG 3, 2015 CAR DIAL SHIFTER PUT IN PARK, STOPPED ON MY 10% GRADE DRIVEWAY. CAR WAS ON! LEFT TO CHECK MAIL BOX WITH DOOR OPEN, NOTICED CAR WAS MOVING VERY SLOW. WENT BACK TO CAR TRIED TO REACH BRAKE, LEG WAS CAUGHT IN CAR AND SPEED PICKED UP EVIDENTLY IN REVERSE, FELL ON BACK, CAR DOOR ROLLED OVER ME WITH LEGS OVER HEAD. SNAPPED 5 HAMSTRING TENDONS, 2 AVULSION FRACTURES. I HAD REPORTED ON THIS SIT... Read more
Crash
1 injured
LAND ROVER
RANGE ROVER
(2015) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Jul 7, 2016
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE MAKING A TURN AT APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR UNLATCHED INDEPENDENTLY. THE CONTACT'S NINE MONTH OLD CHILD WAS SEATED IN THE REAR OF THE VEHICLE CLOSEST TO THE DOOR. ANOTHER PASSENGER WAS SEATED ON THE REAR DRIVER'S SIDE AND QUICKLY REACHED OVER THE CHILD'S CAR SEAT TO KEEP THE CHILD FROM FALLING FROM THE MOVING VEHICLE. AS ... Read more
1 injured
LAND ROVER
RANGE ROVER
(2015) — ELECTRICAL SYSTEM
Jul 7, 2016
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE MAKING A TURN AT APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR UNLATCHED INDEPENDENTLY. THE CONTACT'S NINE MONTH OLD CHILD WAS SEATED IN THE REAR OF THE VEHICLE CLOSEST TO THE DOOR. ANOTHER PASSENGER WAS SEATED ON THE REAR DRIVER'S SIDE AND QUICKLY REACHED OVER THE CHILD'S CAR SEAT TO KEEP THE CHILD FROM FALLING FROM THE MOVING VEHICLE. AS ... Read more
1 injured
LAND ROVER
DISCOVERY II
(2003) — AIR BAGS
Jul 7, 2016
Incident date: Jun 12, 2016
WE WERE DRIVING STRAIGHT ON I 5. IN RED BLUFF CALIFORNIA HEADED TO LODI CA.THE CAR JUST STARTED MAKING A NOISE AND THEN THE VEHICLE STARTED SWIIRVING LEFT TO RIGHT WITH CONTROL OR RESPONSE FROM THE STEERING WHEELL WE HIT GOING 65MPH.AND WE WERE SMASHED INTO A GUARD RAIL HEAD ON. THEN SPUN OUT ALL OVER THE FREEWAY. CAR IS TOTALED AND NO AIR BAGS DEPLOYED.HAPPENED AT 1435 IN THE AFTERNOON. DRY SUNN... Read more
2 injured
LAND ROVER
DISCOVERY II
(2003) — STEERING
Jul 7, 2016
Incident date: Jun 12, 2016
WE WERE DRIVING STRAIGHT ON I 5. IN RED BLUFF CALIFORNIA HEADED TO LODI CA.THE CAR JUST STARTED MAKING A NOISE AND THEN THE VEHICLE STARTED SWIIRVING LEFT TO RIGHT WITH CONTROL OR RESPONSE FROM THE STEERING WHEELL WE HIT GOING 65MPH.AND WE WERE SMASHED INTO A GUARD RAIL HEAD ON. THEN SPUN OUT ALL OVER THE FREEWAY. CAR IS TOTALED AND NO AIR BAGS DEPLOYED.HAPPENED AT 1435 IN THE AFTERNOON. DRY SUNN... Read more
2 injured
LAND ROVER
DISCOVERY II
(2003) — UNKNOWN OR OTHER
Jul 7, 2016
Incident date: Jun 12, 2016
WE WERE DRIVING STRAIGHT ON I 5. IN RED BLUFF CALIFORNIA HEADED TO LODI CA.THE CAR JUST STARTED MAKING A NOISE AND THEN THE VEHICLE STARTED SWIIRVING LEFT TO RIGHT WITH CONTROL OR RESPONSE FROM THE STEERING WHEELL WE HIT GOING 65MPH.AND WE WERE SMASHED INTO A GUARD RAIL HEAD ON. THEN SPUN OUT ALL OVER THE FREEWAY. CAR IS TOTALED AND NO AIR BAGS DEPLOYED.HAPPENED AT 1435 IN THE AFTERNOON. DRY SUNN... Read more
2 injured
LAND ROVER
LR3
(2006) — ELECTRICAL SYSTEM
Jul 5, 2016
Incident date: Jun 1, 2016
FAULT WITH SUNROOF DRAIN TUBES. TUBES BECOME EITHER BLOCKED OR ERODED, AND WATER LEAKING INTO THE DRIVER AND PASSENGER FLOORBOARD. UNDER THE DRIVER'S SIDE FLOOR ARE MANY ELECTRICAL WIRES. AS A RESULT OF WATER ACCUMULATING UNDER FLOOR, ELECTRICAL FUNCTIONS OF CAR MIGHT FAIL SUCH AS NAVIGATION FAILURE, VOICE COMMAND, KEYLESS ENTRY. CAR ALSO FAILED TO MOVE FROM PARKED POSITION AS A RESULT OF THE WATE... Read more
LAND ROVER
RANGE ROVER
(2008) — AIR BAGS
Jul 5, 2016
Incident date: Jul 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT WAS UNABLE TO TRADE IN THE VEHICLE BECAUSE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
LAND ROVER
DISCOVERY
(2002) — STEERING:RACK AND PINION:PINION SHAFT
Jun 28, 2016
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2002 LAND ROVER DISCOVERY. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE SPEED WAS ABOVE 65 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT SHAFT WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7... Read more