Showing 6,214 complaints for LAND ROVER
Incident date: Mar 24, 2017
THE AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM IS NON FUNCTIONAL. ERROR MESSAGE ON THE DASH WILL SOMETIMES REPORT RECALIBRATION AND AT OTHER TIME STATE THAT THE SYSTEM IS UNAVAILABLE. ALSO INDICATES THAT THE "FORWARD ALERT" IS NOT AVAILABLE. THE DEALER IS UNCLEAR ABOUT HOW THIS WILL EFFECT VEHICLE HANDLING AND SAFETY. THEY HAVE REPORTED THAT THERE IS A SOFTWARE PATCH COMING BUT IT HAS NOT BEEN PROV
... IDED TO THE PUBLIC YET.Read more
Incident date: Mar 24, 2017
THE AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM IS NON FUNCTIONAL. ERROR MESSAGE ON THE DASH WILL SOMETIMES REPORT RECALIBRATION AND AT OTHER TIME STATE THAT THE SYSTEM IS UNAVAILABLE. ALSO INDICATES THAT THE "FORWARD ALERT" IS NOT AVAILABLE. THE DEALER IS UNCLEAR ABOUT HOW THIS WILL EFFECT VEHICLE HANDLING AND SAFETY. THEY HAVE REPORTED THAT THERE IS A SOFTWARE PATCH COMING BUT IT HAS NOT BEEN PROV
... IDED TO THE PUBLIC YET.Read more
Incident date: Mar 31, 2017
TAKATA RECALL..I RECEIVED A LETTER FROM JAGUAR LAND ROVER NORTH AMERICA RE: THE SAFETY RECALL P081: TAKATA PASSENGER AIRBAGS INFORMING ME COMPONENTS ARE AVAILABLE TO REPLACE THE AIRBAGS FOR MY 2008 RANGE ROVER. HOWEVER, WHEN I CONTACTED MY LAND ROVER RETAILER (LAND ROVER SACRAMENTO) I WAS TOLD THAT THEY HAD NO INVENTORY AVAILABLE UNTIL SEPTEMBER OR AUGUST 2017 AND COULD NOT ACCOMMODATE ME IN THE
... MEANTIME.Read more
Incident date: Mar 28, 2017
WHILE TRAVELING ON I-49 NORTH AT 50 MPH IN KANSAS CITY MISSOURI, OUR LAND ROVER LOST ELECTRICAL CONTROL OF CAR. THE CAR SHUT DOWN THE ENGINE, POWER STEERING AND POWER BRAKES LEAVING THE CAR DRIFTING WITHOUT POWER AT 50 MPH ON THE HIGHWAY. THE DRIVER WAS ABLE TO COAST THE CAR OFF OF THE HIGHWAY WITHOUT INJURY OR COLLISION WITH ANOTHER VEHICLE. THE CAR HAD LIGHTS AND RADIO POWER BUT COULD NOT BE ST
... ARTED. ONCE STOPPED THE CAR'S EMERGENCY BRAKE COULD NOT BE ENGAGED, SO THE DRIVER HAD TO STAY WITH THE CAR TO KEEP IT FROM ROLLING. THE CAR WAS TOWED TO THE DEALER AFTER THE EVENT. FIVE SECONDS PRIOR TO THE POWER SHUTDOWN, AN INDICATOR LIGHT CAME ON THAT SAID RESTRICTED PERFORMANCE. OTHER INFORMATION IS: 'EARLIER THAT DAY THE CAR HAD BEEN REFUELED WITH PREMIUM GASOLINE 'THE CAR HAS A ONE YEAR OLD BATTERY 'THE CAR HAS HAD PROBLEMS SINCE PURCHASE WITH THE KEYLESS ENTRY. SOME OF THE KEY I HAVE WILL ROLL DOWN THE WINDOWS INSTEAD OF LOCK THE CAR DOORS.Read more
Incident date: Mar 28, 2017
WHILE TRAVELING ON I-49 NORTH AT 50 MPH IN KANSAS CITY MISSOURI, OUR LAND ROVER LOST ELECTRICAL CONTROL OF CAR. THE CAR SHUT DOWN THE ENGINE, POWER STEERING AND POWER BRAKES LEAVING THE CAR DRIFTING WITHOUT POWER AT 50 MPH ON THE HIGHWAY. THE DRIVER WAS ABLE TO COAST THE CAR OFF OF THE HIGHWAY WITHOUT INJURY OR COLLISION WITH ANOTHER VEHICLE. THE CAR HAD LIGHTS AND RADIO POWER BUT COULD NOT BE ST
... ARTED. ONCE STOPPED THE CAR'S EMERGENCY BRAKE COULD NOT BE ENGAGED, SO THE DRIVER HAD TO STAY WITH THE CAR TO KEEP IT FROM ROLLING. THE CAR WAS TOWED TO THE DEALER AFTER THE EVENT. FIVE SECONDS PRIOR TO THE POWER SHUTDOWN, AN INDICATOR LIGHT CAME ON THAT SAID RESTRICTED PERFORMANCE. OTHER INFORMATION IS: 'EARLIER THAT DAY THE CAR HAD BEEN REFUELED WITH PREMIUM GASOLINE 'THE CAR HAS A ONE YEAR OLD BATTERY 'THE CAR HAS HAD PROBLEMS SINCE PURCHASE WITH THE KEYLESS ENTRY. SOME OF THE KEY I HAVE WILL ROLL DOWN THE WINDOWS INSTEAD OF LOCK THE CAR DOORS.Read more
Incident date: Mar 28, 2017
WHILE TRAVELING ON I-49 NORTH AT 50 MPH IN KANSAS CITY MISSOURI, OUR LAND ROVER LOST ELECTRICAL CONTROL OF CAR. THE CAR SHUT DOWN THE ENGINE, POWER STEERING AND POWER BRAKES LEAVING THE CAR DRIFTING WITHOUT POWER AT 50 MPH ON THE HIGHWAY. THE DRIVER WAS ABLE TO COAST THE CAR OFF OF THE HIGHWAY WITHOUT INJURY OR COLLISION WITH ANOTHER VEHICLE. THE CAR HAD LIGHTS AND RADIO POWER BUT COULD NOT BE ST
... ARTED. ONCE STOPPED THE CAR'S EMERGENCY BRAKE COULD NOT BE ENGAGED, SO THE DRIVER HAD TO STAY WITH THE CAR TO KEEP IT FROM ROLLING. THE CAR WAS TOWED TO THE DEALER AFTER THE EVENT. FIVE SECONDS PRIOR TO THE POWER SHUTDOWN, AN INDICATOR LIGHT CAME ON THAT SAID RESTRICTED PERFORMANCE. OTHER INFORMATION IS: 'EARLIER THAT DAY THE CAR HAD BEEN REFUELED WITH PREMIUM GASOLINE 'THE CAR HAS A ONE YEAR OLD BATTERY 'THE CAR HAS HAD PROBLEMS SINCE PURCHASE WITH THE KEYLESS ENTRY. SOME OF THE KEY I HAVE WILL ROLL DOWN THE WINDOWS INSTEAD OF LOCK THE CAR DOORS.Read more
Incident date: Mar 21, 2017
VEHICLE WAS PARKED. MY EIGHT YEAR OLD DAUGHTER WAS BUCKLED IN THE DRIVER'S SIDE REAR SEAT. MY WIFE WAS LOADING GROCERIES IN THE TRUNK. SOME ITEMS SHIFTED AS SHE WAS LOADING THEM. THESE ITEMS MADE CONTACT WITH THE BUTTONS ON THE RIGHT SIDE WALL OF THE TRUNK THAT CONTROL THE INCLINE/DECLINE OF THE REAR SEATS. THE BUTTON WAS ACTIVATED AND THE SEAT MY DAUGHTER WAS SEATED IN STARTED TO DECLINE. SHE WAS
... NOT STRONG ENOUGH TO RESIST THE DECLINE AND THE SEAT FORCED HER TO NEAR HORIZONTAL BEFORE WE WERE ABLE TO REVERSE THE SWITCH. SHE ESCAPED INJURY, BUT IT SEEMS LIKELY THAT AN INJURY COULD HAVE RESULTED FROM THIS HAD THE SEAT DECLINED FURTHER. THESE BUTTONS NEED TO BE PROTECTED IN SOME FASHION TO PREVENT ACCIDENTAL ENGAGEMENT.Read more
Incident date: Mar 30, 2017
TAKATA RECALL. THIS RECALL HAS BEEN FOR ALMOST 1 YEAR, AND LAND ROVER HAS NOT DONE ANYTHING ABOUT IT. I BASICALLY CANNOT DRIVE WITH ANY PASSENGERS IN THE FRONT SEAT.
Incident date: Mar 30, 2017
TAKATA RECALL. THIS RECALL HAS BEEN FOR ALMOST 1 YEAR, AND LAND ROVER HAS NOT DONE ANYTHING ABOUT IT. I BASICALLY CANNOT DRIVE WITH ANY PASSENGERS IN THE FRONT SEAT.
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTR
... IBUTION DISCONNECT.Read more
Incident date: Mar 10, 2017
KEYLESS START - SIGNAL BEING JAMMED BY CELL PHONE. IN ADDITION TO ANOTHER RECENT ISSUE OF PARKING BRAKE ENGAGING AT START AND WHILE DRIVING DOWN THE ROAD. LAND ROVER CANNOT FIND ERROR CODES IN SOFTWARE AND IS NOT ABLE TO SEE OR RESOLVE THE ISSUE. LAND ROVER NOTED THAT OTHER PEOPLE HAVE HAD THE CELL PHONE JAMMING ISSUES. LAND ROVER IS AWARE BUT, THERE IS NO FIX AT THIS TIME. I'VE HAD THE VEHIC
... LE FOR MORE THAN 2 YEARS AND THE PROBLEM HAS DEVELOPED OVER THE LAST 3-4 MONTHS TIME FRAME. I NEED HELP WITH FIGURING OUT THE PROBLEM - IF ITS AN APPLICATION ON MY PHONE OR RECENT APPLE SOFTWARE UPDATE. LOGICAL REASONING TELLS ME THAT THE ISSUE IS COMING FROM MY PHONE IF LAND ROVER CANNOT FIND A "TECHNICAL" ISSUE ON THEIR END. LAND ROVER SHOULD HAVE SECURITY THAT WOULD PREVENT THIS FROM HAPPENING THOUGH. IF THIS IS SOME TYPE OF HARASSMENT, I WANT TO GET TO THE BOTTOM OF IT. CAN YOU HELP ME?Read more
Incident date: Mar 18, 2017
THE CAR WAS PURCHASED NEW MAY 2016. IN SEPTEMBER 2016, WARNING LIGHTS APPEARED AND THE GEAR DIAL WAS NONOPERATIONAL. THE ISSUE RECURRED IN NOVEMBER 2016 AND AGAIN FEBRUARY 2017. FEBRUARY 2017 WAS EXTREMELY ALARMING AS IT OCCURRED WHILE I WAS DRIVING THE CAR TO WORK. I HAD TO COAST INTO A PARKING SPACE AND APPLY THE EMERGENCY BRAKES. THE ISSUE JUST RECURRED AGAIN, TODAY, MARCH 18TH WHILE I WAS DRIV
... ING THE CAR WITH CHILDREN IN IT. I COULDN'T PARK AND I COULDN'T REVERSE. I HAVE TO COAST TO A SAFE AREA, TURN THE CAR OFF AND APPLY THE EMERGENCY BRAKES.Read more
Incident date: Mar 18, 2017
THE CAR WAS PURCHASED NEW MAY 2016. IN SEPTEMBER 2016, WARNING LIGHTS APPEARED AND THE GEAR DIAL WAS NONOPERATIONAL. THE ISSUE RECURRED IN NOVEMBER 2016 AND AGAIN FEBRUARY 2017. FEBRUARY 2017 WAS EXTREMELY ALARMING AS IT OCCURRED WHILE I WAS DRIVING THE CAR TO WORK. I HAD TO COAST INTO A PARKING SPACE AND APPLY THE EMERGENCY BRAKES. THE ISSUE JUST RECURRED AGAIN, TODAY, MARCH 18TH WHILE I WAS DRIV
... ING THE CAR WITH CHILDREN IN IT. I COULDN'T PARK AND I COULDN'T REVERSE. I HAVE TO COAST TO A SAFE AREA, TURN THE CAR OFF AND APPLY THE EMERGENCY BRAKES.Read more
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL
... CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE A LOANER VEHICLE UNTIL THE PAR
... TS BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG INDICATOR RANDOMLY ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 3, 2017
MY VEHICLE HAS BRAKES THAT CATCH SO HARD WHEN YOU PRESS THE PEDAL LIGHTLY THAT THE FRONT END OF THE CAR DIPS DOWN. I WAS EXITING AN OFFRAMP AND THE CAR SLID SIDEWAYS AND I WAS NEAR HAVING A COLLISION. IT HAS BEEN IN THE SHOP FOR THIS NUMEROUS TIMES. NEIL AT LAND ROVER OF SAN DIEGO TODAY TOLD ME THAT HE DID NOTICE IT WHEN WE DROVE DIFFERENT CARS BACK TO BACK. THE CAR IS ALSO LEAKING COOLANT AND YOU
... CAN SMELL IT IN THE CABIN. FROM WHAT I READ THIS IS HAZARDOUS. THIS HAS NOT BEEN RESOLVED BY THE DEALER AND THEY JUST TRY TO COVER IT UP BY TOPPING OFF THE COOLANT. IT IS SUPPOSED TO BE A SEALED PRESSURIZED SYSTEM. MY LAST PROBLEM IS THE REAR HATCH DOES NOT ALWAYS CLOSE PROPERLY OR ALL THE WAY. TOLD BY SHOP FOREMAN THAT THERE WAS AN "ADVISORY" TO CHANGE OUT THE BOLTS THAT HOLD THE REAR HATCH ON. I DID NOT SEE ANY TSB FOR THAT ANYWHERE. THESE ARE ALL SAFETY ISSUES AND LAND ROVER IS NOT WILLING TO HELP ME GET THEM RESOLVED.Read more
Incident date: Mar 3, 2017
MY VEHICLE HAS BRAKES THAT CATCH SO HARD WHEN YOU PRESS THE PEDAL LIGHTLY THAT THE FRONT END OF THE CAR DIPS DOWN. I WAS EXITING AN OFFRAMP AND THE CAR SLID SIDEWAYS AND I WAS NEAR HAVING A COLLISION. IT HAS BEEN IN THE SHOP FOR THIS NUMEROUS TIMES. NEIL AT LAND ROVER OF SAN DIEGO TODAY TOLD ME THAT HE DID NOTICE IT WHEN WE DROVE DIFFERENT CARS BACK TO BACK. THE CAR IS ALSO LEAKING COOLANT AND YOU
... CAN SMELL IT IN THE CABIN. FROM WHAT I READ THIS IS HAZARDOUS. THIS HAS NOT BEEN RESOLVED BY THE DEALER AND THEY JUST TRY TO COVER IT UP BY TOPPING OFF THE COOLANT. IT IS SUPPOSED TO BE A SEALED PRESSURIZED SYSTEM. MY LAST PROBLEM IS THE REAR HATCH DOES NOT ALWAYS CLOSE PROPERLY OR ALL THE WAY. TOLD BY SHOP FOREMAN THAT THERE WAS AN "ADVISORY" TO CHANGE OUT THE BOLTS THAT HOLD THE REAR HATCH ON. I DID NOT SEE ANY TSB FOR THAT ANYWHERE. THESE ARE ALL SAFETY ISSUES AND LAND ROVER IS NOT WILLING TO HELP ME GET THEM RESOLVED.Read more
Incident date: Mar 3, 2017
MY VEHICLE HAS BRAKES THAT CATCH SO HARD WHEN YOU PRESS THE PEDAL LIGHTLY THAT THE FRONT END OF THE CAR DIPS DOWN. I WAS EXITING AN OFFRAMP AND THE CAR SLID SIDEWAYS AND I WAS NEAR HAVING A COLLISION. IT HAS BEEN IN THE SHOP FOR THIS NUMEROUS TIMES. NEIL AT LAND ROVER OF SAN DIEGO TODAY TOLD ME THAT HE DID NOTICE IT WHEN WE DROVE DIFFERENT CARS BACK TO BACK. THE CAR IS ALSO LEAKING COOLANT AND YOU
... CAN SMELL IT IN THE CABIN. FROM WHAT I READ THIS IS HAZARDOUS. THIS HAS NOT BEEN RESOLVED BY THE DEALER AND THEY JUST TRY TO COVER IT UP BY TOPPING OFF THE COOLANT. IT IS SUPPOSED TO BE A SEALED PRESSURIZED SYSTEM. MY LAST PROBLEM IS THE REAR HATCH DOES NOT ALWAYS CLOSE PROPERLY OR ALL THE WAY. TOLD BY SHOP FOREMAN THAT THERE WAS AN "ADVISORY" TO CHANGE OUT THE BOLTS THAT HOLD THE REAR HATCH ON. I DID NOT SEE ANY TSB FOR THAT ANYWHERE. THESE ARE ALL SAFETY ISSUES AND LAND ROVER IS NOT WILLING TO HELP ME GET THEM RESOLVED.Read more
Incident date: Mar 11, 2017
COMPLAINT ATTACHED
Incident date: Mar 11, 2017
COMPLAINT ATTACHED
Incident date: Mar 5, 2017
I HAVE THE LIGHT FOR THE CHECK ENGINE ON. THE MECHANIC CHANGE THE ENGINE AND STILL THE LIGHT ON. AND WHILE I DRIVE ON THE FREEWAY. IT'S STOP SUDDENLY AND CUT POWER. I CALL AAA TO PICK IT UP AND IT WAS THE DYNAMITIC AND I FIXED, BUT IT TURN IT AND STOP WHILE I DRIVE IT AGAIN. ALSO MANY TIME WHEN I START THE POWER IT'S NOT START FROM FIRST TIME. I HAVE TO TRY MANY TIME UNTIL IT CATCH POWER TO START
... THE ENGINE..Read more
Incident date: Mar 5, 2017
I HAVE THE LIGHT FOR THE CHECK ENGINE ON. THE MECHANIC CHANGE THE ENGINE AND STILL THE LIGHT ON. AND WHILE I DRIVE ON THE FREEWAY. IT'S STOP SUDDENLY AND CUT POWER. I CALL AAA TO PICK IT UP AND IT WAS THE DYNAMITIC AND I FIXED, BUT IT TURN IT AND STOP WHILE I DRIVE IT AGAIN. ALSO MANY TIME WHEN I START THE POWER IT'S NOT START FROM FIRST TIME. I HAVE TO TRY MANY TIME UNTIL IT CATCH POWER TO START
... THE ENGINE..Read more
Incident date: Mar 5, 2017
I HAVE THE LIGHT FOR THE CHECK ENGINE ON. THE MECHANIC CHANGE THE ENGINE AND STILL THE LIGHT ON. AND WHILE I DRIVE ON THE FREEWAY. IT'S STOP SUDDENLY AND CUT POWER. I CALL AAA TO PICK IT UP AND IT WAS THE DYNAMITIC AND I FIXED, BUT IT TURN IT AND STOP WHILE I DRIVE IT AGAIN. ALSO MANY TIME WHEN I START THE POWER IT'S NOT START FROM FIRST TIME. I HAVE TO TRY MANY TIME UNTIL IT CATCH POWER TO START
... THE ENGINE..Read more
Incident date: Nov 5, 2016
PASSENGER AIRBAG SENSOR HAS DISABLED MY PASSENGER AIRBAG. NOTE: NOTICED OTHER LAND ROVER VEHICLES HAVE A RECALL FOR THIS SAME ISSUE. IF MY VEHICLE HAS THE SAME ISSUE, SHOULDN'T IT BE RECALLED AS WELL? NO ACCIDENT, THE LIGHT JUST CAME ON FOR NO REASON WHILE DRIVING WITH NO PASSENGER.
Incident date: Aug 2, 2012
TL* THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WAS EXPOSED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.
Incident date: Feb 28, 2017
ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHWAY SPEED IT COULD HAVE ENDED VERY BADLY.
Incident date: Feb 28, 2017
ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHWAY SPEED IT COULD HAVE ENDED VERY BADLY.
Incident date: Feb 28, 2017
ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHWAY SPEED IT COULD HAVE ENDED VERY BADLY.
Incident date: May 16, 2016
DASHBOARD DIMMER SWITCH DOES NOT WORK. MAKING IT VERY DIFFICULT TO READ THE SPEEDOMETER IN THE DAYLIGHT. THIS IS A MAJOR SAFETY HAZARD. DEALER STATES THAT'S THE WAY IT WAS DESIGNED.
Incident date: Feb 18, 2017
DRIVER AND PASSENGER SEATBELT SHOULDER ANCHORS HAVE NUMEROUS CRACKS IN THEM. I DISCOVERED THIS WHILE REMOVING INTERNAL BODY PANELS TO DIAGNOSE RAIN WATER LEAKS/INGRESS.
Incident date: Feb 18, 2017
AFTER FILING COMPLAINT NUMBER 10956803, I LOOKED AT OUR 2007 LAND ROVER LR3 AND DISCOVERED SIMILAR ISSUES WITH BOTH THE DRIVER AND PASSENGER UPPER SEATBELT ANCHORS. BOTH ARE DISPLAYING SLIGHT CRACKS. SIMILAR PICTURES CAN BE FOUND IN COMPLAINT #10956803
Incident date: Jul 29, 2016
TAKATA RECALL. THIS CAR IS KEPT IN SAN BERNARDINO COUNTY, CALIFORNIA, WHERE THERE ARE LARGE FLUCTUATIONS OF TEMPERATURE AND PERIODS OF HIGH HUMIDITY IN BOTH SUMMER AND WINTER. THE CAR IS TEN YEARS OLD. THE DEADLINE FOR RECEIPT OF NEW, NON-DEFECTIVE AIRBAG KEEPS GETTING PUSHED BACK. THE LATEST IS "MAYBE THIS YEAR" (PER RANGE ROVER REPRESENTATIVE KATHLEEN VACCARRO, 201 818 8080). WHEN PRESSED,
... VACCARRO CONCEDES THAT WHAT IT BOILS DOWN TO IS THAT RANGE ROVER HAS MADE THE JUDGMENT THAT IT IS OK FOR ITS CUSTOMERS TO BE DRIVING A VEHICLE WITH A DEFECTIVE AIRBAG FOR AN INDEFINITE PERIOD OF TIME. WHEN PRESSED, SHE CONCEDES (AS ANYONE HAS TO CONCEDE) THAT NO-ONE KNOWS THE POINT AT WHICH THE INFLATOR WILL HAVE DEGRADED AND WILL EXPLODE. IF I WANTED TO GO SKYDIVING AND TRUST THAT THE PARACHUTE USUALLY OPENS, THEN THAT IS MY DECISION. WHAT RANGE ROVER IS DOING IS MAKING THAT DECISION FOR ME, AGAINST MY WILL. WHAT IS NHTSA DOING ABOUT THIS? THIS APPEARS TO BE ABOUT MONEY. HOWEVER, "MONEY" IS NOT IN YOUR NAME. "SAFETY" IS IN YOUR NAME. SO WHERE IS THE SAFETY?Read more
Incident date: Nov 29, 2016
MY 2010 LANDROVER LR2 WITH 70K MILES, STARTED MAKING LOUD HUMMING /GRINDING NOISES COMING FROM THE REAR END LATE IN 2016 WHEN DRIVING OVER 30 MPH, I CONTACTED LAND ROVER OF OMAHA AND LAND ROVER OF NORTH AMERICA FOR HELP IN RESOLVING THIS DEFECTIVE ISSUE. THE ONLY HELP I RECEIVED WAS A QUOTE FOR ABOUT $9300 TO FIX IT. WHICH I COULD NOT AFFORD. I NOW HAVE IT IN AN INDEPENDENT SHOP TO REPLACE THE REA
... R DIFFERENTIAL WITH A USED ONE THAT I HOPE LASTS FOR $1800Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE TRANSMISSION AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE TRANSMISSION AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Incident date: Dec 27, 2016
CAR SHIPPED FROM FLORIDA TO PITTSBURGH. UPON ARRIVING I DROVE THE VEHILCE ON THE STREET AND IT STOPPED AND HAD TO WAIT TO START AGAIN. VEHICLE WAS ONLY ABLE TO BE DRIVEN A MILE AT A TIME BEOFRE INCIDENT RECURRED. ABS BREAK LATE STAYED ON FROM THE BEGINNING. TO START VEHILCE TWO WIRES HAD TO BE CONNECTED TOGETHER.TRANSMISSION NOT FUNCTIONABLE, STARTING PROBLEM, BRAKE PROBLEM AND ELECTRICAL PROBLEM.
... CONTACTED DEALER AND DEALER DENIED ANY PROBLEMS WITH THE VEHICLE. I HAD A MECHANIC VERIFY ALL PROBLEMS NOTED ABOVE TWO DAYS LATER.. RELAYED THE INFORMATION TO THE DEALERSHIP AND NOTHING WAS RESOLVED.Read more
Incident date: Dec 27, 2016
CAR SHIPPED FROM FLORIDA TO PITTSBURGH. UPON ARRIVING I DROVE THE VEHILCE ON THE STREET AND IT STOPPED AND HAD TO WAIT TO START AGAIN. VEHICLE WAS ONLY ABLE TO BE DRIVEN A MILE AT A TIME BEOFRE INCIDENT RECURRED. ABS BREAK LATE STAYED ON FROM THE BEGINNING. TO START VEHILCE TWO WIRES HAD TO BE CONNECTED TOGETHER.TRANSMISSION NOT FUNCTIONABLE, STARTING PROBLEM, BRAKE PROBLEM AND ELECTRICAL PROBLEM.
... CONTACTED DEALER AND DEALER DENIED ANY PROBLEMS WITH THE VEHICLE. I HAD A MECHANIC VERIFY ALL PROBLEMS NOTED ABOVE TWO DAYS LATER.. RELAYED THE INFORMATION TO THE DEALERSHIP AND NOTHING WAS RESOLVED.Read more
Incident date: Dec 27, 2016
CAR SHIPPED FROM FLORIDA TO PITTSBURGH. UPON ARRIVING I DROVE THE VEHILCE ON THE STREET AND IT STOPPED AND HAD TO WAIT TO START AGAIN. VEHICLE WAS ONLY ABLE TO BE DRIVEN A MILE AT A TIME BEOFRE INCIDENT RECURRED. ABS BREAK LATE STAYED ON FROM THE BEGINNING. TO START VEHILCE TWO WIRES HAD TO BE CONNECTED TOGETHER.TRANSMISSION NOT FUNCTIONABLE, STARTING PROBLEM, BRAKE PROBLEM AND ELECTRICAL PROBLEM.
... CONTACTED DEALER AND DEALER DENIED ANY PROBLEMS WITH THE VEHICLE. I HAD A MECHANIC VERIFY ALL PROBLEMS NOTED ABOVE TWO DAYS LATER.. RELAYED THE INFORMATION TO THE DEALERSHIP AND NOTHING WAS RESOLVED.Read more
Incident date: Jul 29, 2016
LOCAL DEALERSHIP SENT OUT NOTICE OF RECALL IN JULY 2016. IS NOT EXPECTING TO HAVE PARTS FOR RECALL UNTIL SEPTEMBER/OCTOBER 2017, OVER A YEAR LATER. CAN'T USE PASSENGER SEAT DUE TO POSSIBLE INJURY. WAITING OVER A YEAR FOR A REPLACEMENT IS UNACCEPTABLE.
Incident date: Feb 14, 2017
PULLED INTO PARKING SPOT. PUT CAR IN REVERSE. PRESSED GAS. CAR JUMPED FORWARD AT A FAST SPEED. ROLLED OVER CURB AND THROUGH FENCE. HIT BRAKE. STOPPED AN INCH BEFORE GOING DOWN A 5 FOOT DROP.
Crash
Incident date: Feb 14, 2017
PULLED INTO PARKING SPOT. PUT CAR IN REVERSE. PRESSED GAS. CAR JUMPED FORWARD AT A FAST SPEED. ROLLED OVER CURB AND THROUGH FENCE. HIT BRAKE. STOPPED AN INCH BEFORE GOING DOWN A 5 FOOT DROP.
Crash
Incident date: Jun 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS). HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
... VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jan 11, 2017
WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT T
... HE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.Read more
Incident date: Jan 11, 2017
WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT T
... HE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.Read more
Incident date: Jan 11, 2017
WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT T
... HE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.Read more
Incident date: Feb 3, 2017
TAKATA RECALL - NO DEALER IN MY AREA, WITHIN DRIVING DISTANCE
Incident date: Nov 9, 2016
THIS IS MY FIRST RANGE ROVER AND WAS VERY EXCITED ABOUT THE STYLE AND LOOK OF MY CAR.. I'VE OWNED MANY OTHER CAR MODELS, BUT THIS HAS BY FAR BEEN MY FAVORITE. HOWEVER, I HAVE NEVER HAD THE COLORING ON THE CAR BRAND FADE. THE "R" ON RANGE ROVER, IN THE FRONT, IS ALMOST COMPLETELY BLACK. MY CAR IS STILL FAIRLY NEW AND THIS DISCOLORATION MAKES IT LOOK TACKY. WHAT CAN BE DONE ABOUT THIS? THIS I
... S A LUXURY CAR AND SHOULD NOT TARNISH THIS QUICKLY. IT'S THE NAME, SHOULDN'T IT REPRESENT QUALITY?Read more
Incident date: Dec 16, 2016
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Incident date: Jul 29, 2016
TAKATA RECALL. THIS HAS BEEN IN EFFECT SINCE LAST SUMMER. RANGE ROVER HAS NOT MADE ANY ATTEMPT TO REMEDY PROBLEM AND I AM DRIVING AROUND EVERYDAY WITH AN EMINENT DANGER TO ME AND MY FAMILY. I HAVE MADE NUMEROUS CALLS TO DEALERSHIP AS WELL AS RANGE ROVER HEADQUARTERS IN NJ TO NO AVAIL. I WAS TREATED RUDELY AT THE HEADQUARTERS AND TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AND NO PROMISE
... OF REMEDY IN THE FUTURE. I THINK THIS IS OUTRAGEOUS AND SHOULD REQUIRE YOUR ATTENTION. I WILL TAKE THIS TO THE MEDIA IF I DO NOT RECEIVE SOME KIND OF ACTION.Read more