Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
DISCOVERY
(2003) — SERVICE BRAKES
Aug 21, 2018
Incident date: Aug 21, 2018
TL* THE CONTACT OWNS A 2003 LAND ROVER DISCOVERY. WHILE THE CONTACT'S SPOUSE WAS DRIVING 45 MPH AROUND A CURVE, THE VEHICLE HYDROPLANED, LEFT THE ROAD, AND CRASHED INTO A CULVERT AND A HIGHWAY SIGN. THE VEHICLE ROLLED OVER MULTIPLE TIMES. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WARNING INDICATOR WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPIN... Read more
Crash
1 injured
LAND ROVER
LR2
(2009) — POWER TRAIN
Aug 19, 2018
Incident date: Jun 15, 2018
WORN BEARINGS IN REAR DIFFERENTIAL AT 65K MILES. BEGAN TO MAKE A HUMMING SOUND WHICH BECAME PROGRESSIVELY LOUDER AS IT WORE. THE SOUND WAS THE LOUDEST BETWEEN 30-55 MPH. THE DIFFERENTIAL HAD TO BE REPLACED.
LAND ROVER
LR2
(2008) — POWER TRAIN
Aug 9, 2018
Incident date: Aug 5, 2018
LIKE 1000S OF OTHER OWNERS, MY LR2 NEEDS REAR DIFFERENTIAL REPLACED. WHY NHTSA HAS NOT REVIEWED THIS IS UNBELIEVABLE. THE VOLVO'S BUILT WITH SAME DESIGN HAVE PROBLEMS WITH REAR DIFFERENTIAL FAILING AS WELL. THE COST OF THIS REPAIR $2400-3000.. HAS THE NHTSA EVEN LOOKED INTO THIS? THIS IS AN EXPENSIVE REPAIR AND I'M READING BLOGS WHERE MANY PEOPLE ARE ATTEMPTING TO DO THE REPAIRS THEMSELVES N GIVI... Read more
LAND ROVER
RANGE ROVER
(2008) — AIR BAGS
Aug 7, 2018
Incident date: Aug 10, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RANGER ROVER DEALER (HOLMES EUROPEAN MOTORS, 1221 E BERT KOUNS INDUSTRIAL LOOP SUITE A, SHRE... Read more
LAND ROVER
DISCOVERY SPORT
(2018) — FUEL/PROPULSION SYSTEM
Aug 6, 2018
Incident date: Mar 6, 2018
TL* THE CONTACT OWNS A 2018 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL FUEL ODOR. ALSO, WHILE IDLING, A PUDDLE OF FUEL COULD BE SEEN UNDERNEATH THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V087000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — ELECTRICAL SYSTEM
Aug 5, 2018
Incident date: Apr 17, 2018
IMMEDIATELY AFTER PURCHASING NOTED EPISODES OF SUDDEN LOSS OF ACCELERATION FROM A STOP WITH VEHICLE WARNING LIGHTS. REPEATED DEALER VISITS FAILED TO DISCLOSE SOURCE OF ISSUE. FINALLY ON THE INTERSTATE FOR A RETURN DEALER VISIT HAD SUDDEN AND ALMOST TOTAL LOSS OF ENGINE POWER THAT RESULTED IN NEAR COLLISION. WAS ONLY ABLE TO OBTAIN SPEED OF 48 MPH WITH FULLY DEPRESSED ACCELERATOR. SECOND ... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — ENGINE
Aug 5, 2018
Incident date: Apr 17, 2018
IMMEDIATELY AFTER PURCHASING NOTED EPISODES OF SUDDEN LOSS OF ACCELERATION FROM A STOP WITH VEHICLE WARNING LIGHTS. REPEATED DEALER VISITS FAILED TO DISCLOSE SOURCE OF ISSUE. FINALLY ON THE INTERSTATE FOR A RETURN DEALER VISIT HAD SUDDEN AND ALMOST TOTAL LOSS OF ENGINE POWER THAT RESULTED IN NEAR COLLISION. WAS ONLY ABLE TO OBTAIN SPEED OF 48 MPH WITH FULLY DEPRESSED ACCELERATOR. SECOND ... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — VEHICLE SPEED CONTROL
Aug 5, 2018
Incident date: Apr 17, 2018
IMMEDIATELY AFTER PURCHASING NOTED EPISODES OF SUDDEN LOSS OF ACCELERATION FROM A STOP WITH VEHICLE WARNING LIGHTS. REPEATED DEALER VISITS FAILED TO DISCLOSE SOURCE OF ISSUE. FINALLY ON THE INTERSTATE FOR A RETURN DEALER VISIT HAD SUDDEN AND ALMOST TOTAL LOSS OF ENGINE POWER THAT RESULTED IN NEAR COLLISION. WAS ONLY ABLE TO OBTAIN SPEED OF 48 MPH WITH FULLY DEPRESSED ACCELERATOR. SECOND ... Read more
LAND ROVER
FREELANDER
(2003) — ELECTRICAL SYSTEM
Jul 31, 2018
Incident date: Aug 1, 2011
PURCHASED THE TRUCK IN 2003 FROM LAND ROVER, BRAND NEW. DEALT WITH A FEW RECALLS AND OTHER ISSUES ( SUN ROOF WAS OFF TRACK, DID NOT WORK. LEATHER SEATS HAD DEFORMATIONS ON SEATS. TRUCK NEED AN ACID WASH FOR SPOTS THAT DEVELOPED ON BUMPER) SOON MY ENGINE AND COOLANT ISSUES OCCURRED. WHY DRIVING ID NOTICE MY TRUCK START TO OVERHEAT. THIS WAS EVEN AFTER BEING SERVICED AT LAND ROVER. COME TO FIND OUT ... Read more
LAND ROVER
FREELANDER
(2003) — ENGINE
Jul 31, 2018
Incident date: Aug 1, 2011
PURCHASED THE TRUCK IN 2003 FROM LAND ROVER, BRAND NEW. DEALT WITH A FEW RECALLS AND OTHER ISSUES ( SUN ROOF WAS OFF TRACK, DID NOT WORK. LEATHER SEATS HAD DEFORMATIONS ON SEATS. TRUCK NEED AN ACID WASH FOR SPOTS THAT DEVELOPED ON BUMPER) SOON MY ENGINE AND COOLANT ISSUES OCCURRED. WHY DRIVING ID NOTICE MY TRUCK START TO OVERHEAT. THIS WAS EVEN AFTER BEING SERVICED AT LAND ROVER. COME TO FIND OUT ... Read more
LAND ROVER
FREELANDER
(2003) — FUEL/PROPULSION SYSTEM
Jul 31, 2018
Incident date: Aug 1, 2011
PURCHASED THE TRUCK IN 2003 FROM LAND ROVER, BRAND NEW. DEALT WITH A FEW RECALLS AND OTHER ISSUES ( SUN ROOF WAS OFF TRACK, DID NOT WORK. LEATHER SEATS HAD DEFORMATIONS ON SEATS. TRUCK NEED AN ACID WASH FOR SPOTS THAT DEVELOPED ON BUMPER) SOON MY ENGINE AND COOLANT ISSUES OCCURRED. WHY DRIVING ID NOTICE MY TRUCK START TO OVERHEAT. THIS WAS EVEN AFTER BEING SERVICED AT LAND ROVER. COME TO FIND OUT ... Read more
LAND ROVER
RANGE ROVER VELAR
(2018) — ELECTRICAL SYSTEM
Jul 30, 2018
Incident date: Jul 1, 2018
WHEN TRYING TO DRIVE MY WIFE'S VEHICLE THE GAUGES FOR SPEED, TACHOMETER, VEHICLE STATUS ETC TURN OFF. THE TWO TOUCH SCREENS ALSO TURN OFF SO CANNOT CONTROL ANY CLIMATE, RADIO, DRIVE SETTINGS ETC. IT WILL COME ON INTERMITTENTLY AND TURN BACK OFF WITHOUT WARNING. THE CAR STILL OPERATES BUT WITHOUT ANY INSTRUMENTATION. UNKNOWN HOW THIS AFFECTS SAFETY FEATURES SUCH AS AIRBAGS.WHEN MY WIFE DRIVES IT IS... Read more
LAND ROVER
RANGE ROVER VELAR
(2018) — UNKNOWN OR OTHER
Jul 30, 2018
Incident date: Jul 1, 2018
WHEN TRYING TO DRIVE MY WIFE'S VEHICLE THE GAUGES FOR SPEED, TACHOMETER, VEHICLE STATUS ETC TURN OFF. THE TWO TOUCH SCREENS ALSO TURN OFF SO CANNOT CONTROL ANY CLIMATE, RADIO, DRIVE SETTINGS ETC. IT WILL COME ON INTERMITTENTLY AND TURN BACK OFF WITHOUT WARNING. THE CAR STILL OPERATES BUT WITHOUT ANY INSTRUMENTATION. UNKNOWN HOW THIS AFFECTS SAFETY FEATURES SUCH AS AIRBAGS.WHEN MY WIFE DRIVES IT IS... Read more
LAND ROVER
RANGE ROVER
(2013) — AIR BAGS
Jul 25, 2018
Incident date: Jul 20, 2018
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER ALEXANDRIA, 2712 DUKE STREET, ALEXANDRIA, VA, 22314) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO MENTIONED THAT THE AIR BAGS AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU... Read more
LAND ROVER
RANGE ROVER
(2013) — ENGINE
Jul 25, 2018
Incident date: Jul 20, 2018
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER ALEXANDRIA, 2712 DUKE STREET, ALEXANDRIA, VA, 22314) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO MENTIONED THAT THE AIR BAGS AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU... Read more
LAND ROVER
RANGE ROVER
(2013) — LATCHES/LOCKS/LINKAGES
Jul 25, 2018
Incident date: Jul 20, 2018
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER ALEXANDRIA, 2712 DUKE STREET, ALEXANDRIA, VA, 22314) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO MENTIONED THAT THE AIR BAGS AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU... Read more
LAND ROVER
LR2
(2011) — POWER TRAIN
Jul 23, 2018
Incident date: Jul 18, 2018
NOTICED A LOUD NOISE FROM REAR OF VEHICLE WHILE DRIVING. THE GREATER THE SPEED THE LOUDER THE NOISE. DEALER INSPECTION CONFIRMED REAR DIFFERENTIAL FAILING AND NEEDS REPLACEMENT. VEHICLE HAS 38,000 MILES AND STILL HAS THE ORIGINAL FACTORY TIRES. REAR DIFFERENTIAL FAILING BEFORE ORIGINAL TIRES ARE WORE OUT! POTENTIAL TOTAL FAILURE OF REAR DIFFERENTIAL DURING OPERATION A REAL SAFETY CONCERN.
LAND ROVER
RANGE ROVER
(2013) — ENGINE
Jul 23, 2018
Incident date: Jun 21, 2018
DRIVING ON PHOENIX CITY STREET 51ST AVENUE GOING SOUTH AT 5:00 PM IN AFTERNOON. FAILURE OF A ENGINE/COOLING SYSTEM OUTLET PIPE LED TO EXPULSION OF ALL COOLANT, OVERHEATING OF THE ENGINE TO ITS SHUTDOWN WITHIN THREE MINUTES, THE ENGINE GOT SO HOT IT RUPTURED A FUEL LINE OVER THE ENGINE SPRAYING THE ENGINE COMPARTMENT WITH GASOLINE. UNAWARE OF THE FUEL LEAK I ATTEMPTED TO RE START THE VEHICLE TO M... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) — ELECTRICAL SYSTEM
Jul 19, 2018
Incident date: Jun 7, 2018
ON MULTIPLE OCCASIONS VEHICLE HAS BEEN IN REVERSE AS INDICATED BY GEAR SHIFT AND DASH YET THE VEHICLE HAS MOVED FORWARD AS IF IT WERE IN DRIVE INSTEAD. REPORTED TO DEALERSHIP AND MANUFACTURER WITHOUT RESOLVE.
LAND ROVER
RANGE ROVER SPORT
(2016) — POWER TRAIN
Jul 19, 2018
Incident date: Jun 7, 2018
ON MULTIPLE OCCASIONS VEHICLE HAS BEEN IN REVERSE AS INDICATED BY GEAR SHIFT AND DASH YET THE VEHICLE HAS MOVED FORWARD AS IF IT WERE IN DRIVE INSTEAD. REPORTED TO DEALERSHIP AND MANUFACTURER WITHOUT RESOLVE.
LAND ROVER
RANGE ROVER
(2018) — ELECTRICAL SYSTEM
Jul 17, 2018
Incident date: May 1, 2018
OUR NEW RANGE ROVER IS CREATING A SQUEALING NOISE FROM THE INTERIOR ELECTRONICS/AC UNIT. IT'S SIMILAR TO LETTING THE AIR OUT OF AN INFLATED BALLOON BY THE SPOUT. THE PITCH GOES HIGHER, LOWER, AND ALL OVER LIKE YOU ARE MOVING YOUR HANDS WHEN TRYING TO MAKE THE BALLOON SQUEAL. OUR VEHICLE IS NOW 3 MONTHS OLD, AND HAS SPENT 2.5 MONTHS IN SERVICE. AFTER RECENTLY GETTING OUR CAR BACK, THE SOUND C... Read more
LAND ROVER
RANGE ROVER
(2018) — VISIBILITY/WIPER
Jul 17, 2018
Incident date: May 1, 2018
OUR NEW RANGE ROVER IS CREATING A SQUEALING NOISE FROM THE INTERIOR ELECTRONICS/AC UNIT. IT'S SIMILAR TO LETTING THE AIR OUT OF AN INFLATED BALLOON BY THE SPOUT. THE PITCH GOES HIGHER, LOWER, AND ALL OVER LIKE YOU ARE MOVING YOUR HANDS WHEN TRYING TO MAKE THE BALLOON SQUEAL. OUR VEHICLE IS NOW 3 MONTHS OLD, AND HAS SPENT 2.5 MONTHS IN SERVICE. AFTER RECENTLY GETTING OUR CAR BACK, THE SOUND C... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) — SERVICE BRAKES
Jul 15, 2018
Incident date: Jul 10, 2018
AT AROUND 12:40PM ON JULY 10TH, 2018. MY COUSIN AND I WERE PARKING THE 2015 EVOQUE IN A GARAGE DRIVEWAY. THE DRIVEWAY HAS A SLIGHT DOWN SLOPE AND 3 OTHER VEHICLES IN FRONT OF ME SO BRAKES WERE BEING APPLIED TO MANEUVER. AS I WAS COMING TO A COMPLETE STOP, THE VEHICLE ACCELERATED HARD AND QUICKLY. I TRIED TO HOLD THE BRAKE BUT IT SEEMED IT HAD NO EFFECT. THE CAR ENDED UP HITTING THE END OF THE GARA... Read more
Crash
LAND ROVER
RANGE ROVER EVOQUE
(2015) — FUEL/PROPULSION SYSTEM
Jul 15, 2018
Incident date: Jul 10, 2018
AT AROUND 12:40PM ON JULY 10TH, 2018. MY COUSIN AND I WERE PARKING THE 2015 EVOQUE IN A GARAGE DRIVEWAY. THE DRIVEWAY HAS A SLIGHT DOWN SLOPE AND 3 OTHER VEHICLES IN FRONT OF ME SO BRAKES WERE BEING APPLIED TO MANEUVER. AS I WAS COMING TO A COMPLETE STOP, THE VEHICLE ACCELERATED HARD AND QUICKLY. I TRIED TO HOLD THE BRAKE BUT IT SEEMED IT HAD NO EFFECT. THE CAR ENDED UP HITTING THE END OF THE GARA... Read more
Crash
LAND ROVER
LR4
(2016) — SERVICE BRAKES
Jul 14, 2018
Incident date: Jul 13, 2018
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO ... Read more
LAND ROVER
LR4
(2016) — ELECTRONIC STABILITY CONTROL (ESC)
Jul 14, 2018
Incident date: Jul 13, 2018
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO ... Read more
LAND ROVER
LR4
(2016) — UNKNOWN OR OTHER
Jul 14, 2018
Incident date: Jul 13, 2018
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO ... Read more
LAND ROVER
DISCOVERY
(2003) — SERVICE BRAKES
Jul 14, 2018
Incident date: Jul 13, 2018
ON MY WAY HOME FROM PICKING UP MY GRANDCHILD THERE WAS SOME VIBRATING ON THE PASSENGER SIDE OF THE AUTOMOBILE. THAN A LOUD EXPLOSION FOLLOWED BY RUBBER BURNING SMELL AND LOST OF CONTROL OF CAR. MANAGED TO PULL OVER CAR WOULD NOT ROLLING HAD TO ENGAGE PARKING BRAKE. HAD CAR TOWED HOME. DRIVE SHAFT SEPERATED AND DESTROYED TRANSMISSION PAN. BROKE PIECES OFF OF TANSMISSION. CHANGE ROTORS AND BRAKE AND... Read more
LAND ROVER
DISCOVERY
(2003) — POWER TRAIN
Jul 14, 2018
Incident date: Jul 13, 2018
ON MY WAY HOME FROM PICKING UP MY GRANDCHILD THERE WAS SOME VIBRATING ON THE PASSENGER SIDE OF THE AUTOMOBILE. THAN A LOUD EXPLOSION FOLLOWED BY RUBBER BURNING SMELL AND LOST OF CONTROL OF CAR. MANAGED TO PULL OVER CAR WOULD NOT ROLLING HAD TO ENGAGE PARKING BRAKE. HAD CAR TOWED HOME. DRIVE SHAFT SEPERATED AND DESTROYED TRANSMISSION PAN. BROKE PIECES OFF OF TANSMISSION. CHANGE ROTORS AND BRAKE AND... Read more
LAND ROVER
RANGE ROVER
(2011) — AIR BAGS
Jul 11, 2018
Incident date: Jul 10, 2018
TAKATA RECALL LAND ROVER REFUSES TO REPLACE AIRBAGS BECAUSE WE LIVE IN ANCHORAGE, AK. NO DEALERSHIP IN ANCHORAGE
LAND ROVER
RANGE ROVER SPORT
(2012) — ENGINE
Jul 10, 2018
Incident date: Jun 8, 2018
ENGINE JUMP TIMING BENDING VALVES, RECOMMENDED ENGINE REPLACEMENT
LAND ROVER
RANGE ROVER EVOQUE
(2015) — ELECTRICAL SYSTEM
Jul 6, 2018
Incident date: Sep 22, 2017
ON 9/22/2017 I PURCHASED A CERTIFIED PRE-OWNED(CPO) RANGE ROVER EVOQUE FROM DIMMITT LAND ROVER IN CLEARWATER. IMMEDIATELY AFTER THE PURCHASE, I BROUGHT UP SEVERAL ISSUES WITH THE VEHICLE TO INCLUDE A MISSING FRONT PASSENGER WINDOW TINT, 3 BLOWN SPEAKERS ON THE FRONT PASSENGER DOOR, PART OF THE A PILLAR FALLING OFF WHILE DRIVING, PROBLEMS WITH THE ECO START/STOP NOT WORKING, AND A TIRE THAT SO... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) — WHEELS
Jul 6, 2018
Incident date: Sep 22, 2017
ON 9/22/2017 I PURCHASED A CERTIFIED PRE-OWNED(CPO) RANGE ROVER EVOQUE FROM DIMMITT LAND ROVER IN CLEARWATER. IMMEDIATELY AFTER THE PURCHASE, I BROUGHT UP SEVERAL ISSUES WITH THE VEHICLE TO INCLUDE A MISSING FRONT PASSENGER WINDOW TINT, 3 BLOWN SPEAKERS ON THE FRONT PASSENGER DOOR, PART OF THE A PILLAR FALLING OFF WHILE DRIVING, PROBLEMS WITH THE ECO START/STOP NOT WORKING, AND A TIRE THAT SO... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) — UNKNOWN OR OTHER
Jul 6, 2018
Incident date: Sep 22, 2017
ON 9/22/2017 I PURCHASED A CERTIFIED PRE-OWNED(CPO) RANGE ROVER EVOQUE FROM DIMMITT LAND ROVER IN CLEARWATER. IMMEDIATELY AFTER THE PURCHASE, I BROUGHT UP SEVERAL ISSUES WITH THE VEHICLE TO INCLUDE A MISSING FRONT PASSENGER WINDOW TINT, 3 BLOWN SPEAKERS ON THE FRONT PASSENGER DOOR, PART OF THE A PILLAR FALLING OFF WHILE DRIVING, PROBLEMS WITH THE ECO START/STOP NOT WORKING, AND A TIRE THAT SO... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) — SERVICE BRAKES
Jul 5, 2018
Incident date: Jun 25, 2018
WHILE VEHICLE WAS IN MOTION, THE BREAKS FAIL TO ENGAGE. ONLY UNTIL THE BREAK PEDAL WAS DEPRESSED ALL THE WAY TO FLOOR WAS IT ABLE TO ENGAGE CAUSING THE WHEELS TO LOCK AND LOSING CONTROL.
LAND ROVER
DISCOVERY
(2018) — VEHICLE SPEED CONTROL
Jul 5, 2018
Incident date: Jun 1, 2018
NEW VEHICLE, LESS THAN 600 MILES, ERRATIC GAS PEDAL, START AT STOP SIGN, CAR LAGS/STALLS. BEEN AT DEALERSHIP FOR 3 WEEKS, THEY TELL ME IT IS WITHIN LAND ROVER SPEC. CAR SEVERELY HESITATES WHEN GOING FROM STOP. BEEN ALMOST HIT BROAD SIDE THREE TIMES. THIS HAPPENS NO MATTER IF THE ECO STOP/START IS ACTIVE OR NOT. WILL NOT DRIVE THIS VEHICLE, VERY DANGEROUS. NOT GETTING ANYWHERE WITH DEALER FOR... Read more
LAND ROVER
DISCOVERY
(2017) — POWER TRAIN
Jul 5, 2018
Incident date: Jun 15, 2018
A NEW DISCOVERY HSE 2017 WAS LEAKING AUTOMATIC TRANSMISSION AFTER BEING USED FOR APPROX. 980 MILES. THE LEAK SEEMS TO COME FROM THE REAR TRANSMISSION / TRANSFER CASE AREA. BASED ON OBSERVATION, THE OIL WEEPS THROUGH THE ALUMINIUM CASING AND DROPS IN THE GARAGE FLOOR. THIS WAS IMMEDIATELY REPORTED TO THE JLR DEALERSHIP ON JUNE 14, 2018 AND ITS BEING THERE SINCE THEN FOR A TRANSMISSION REPLACEMENT B... Read more
LAND ROVER
LR3
(2005) — SEAT BELTS
Jul 2, 2018
Incident date: Jul 2, 2018
SHOULDER BRACKET MANUFACTURING DEFECT, ALL YEARS, PROBABLY LR4 AS WELL AS EOROPEAN AND INTERNATIONAL MODELS DISCOVERY 3 AND 4, RANGE ROVER SPORT CASTING SPLITS AND CRACKS AT MULTIPLE POINTS AROUND BOLT HOLE OVER TIME. 4 OF 4 UNITS I INSPECTED WITH SIMILARR FAILURE. THERE WAS NO INCIDENT, FRAYED SEATBELT, ORDERED USED REPLACEMENT, THEY WERE AS BAD AS THE ONE ON THE VEHICLE, ALL WERE CRACKED. NO ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) — FUEL/PROPULSION SYSTEM
Jun 21, 2018
Incident date: Mar 7, 2018
AFTER A COLD START, WHEN SLOWING DOWN TO MERGE INTO TRAFFIC OR STOPPING TO TURN LEFT OR RIGHT THE AUTOMOBILE STALLS AFTER STARTING TO ACCELERATE CAUSING A SERVE PANIC TO THE DRIVER ESPECIALLY IN TRAFFIC. AUTOMOBILE HAS BEEN IN THE DEALERSHIP TO BE FIXED A TOTAL OF 4 TIMES IN THE FIRST YEAR OF OWNERSHIP. PURCHASED NEW IN MARCH OF 2017, FIRST REPORTED PROBLEM IN AUGUST OF 2017, LAST SUBMISSION FOR R... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) — POWER TRAIN
Jun 21, 2018
Incident date: Mar 7, 2018
AFTER A COLD START, WHEN SLOWING DOWN TO MERGE INTO TRAFFIC OR STOPPING TO TURN LEFT OR RIGHT THE AUTOMOBILE STALLS AFTER STARTING TO ACCELERATE CAUSING A SERVE PANIC TO THE DRIVER ESPECIALLY IN TRAFFIC. AUTOMOBILE HAS BEEN IN THE DEALERSHIP TO BE FIXED A TOTAL OF 4 TIMES IN THE FIRST YEAR OF OWNERSHIP. PURCHASED NEW IN MARCH OF 2017, FIRST REPORTED PROBLEM IN AUGUST OF 2017, LAST SUBMISSION FOR R... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) — VEHICLE SPEED CONTROL
Jun 21, 2018
Incident date: Mar 7, 2018
AFTER A COLD START, WHEN SLOWING DOWN TO MERGE INTO TRAFFIC OR STOPPING TO TURN LEFT OR RIGHT THE AUTOMOBILE STALLS AFTER STARTING TO ACCELERATE CAUSING A SERVE PANIC TO THE DRIVER ESPECIALLY IN TRAFFIC. AUTOMOBILE HAS BEEN IN THE DEALERSHIP TO BE FIXED A TOTAL OF 4 TIMES IN THE FIRST YEAR OF OWNERSHIP. PURCHASED NEW IN MARCH OF 2017, FIRST REPORTED PROBLEM IN AUGUST OF 2017, LAST SUBMISSION FOR R... Read more
LAND ROVER
RANGE ROVER
(2006) — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Jun 21, 2018
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2006 LAND ROVER RANGE ROVER. WHILE DRIVING 25 MPH, SMOKE WAS SEEN COMING FROM THE PASSENGER SIDE DOOR. IN ADDITION, WHEN THE VEHICLE WAS SHIFTED OUT OF PARK, THE SIDE MIRRORS FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER (JAGUAR LAND ROVER SEATTLE, 19910 POPLAR WAY, LYNNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC HEATED WINDSHIELD HAD AN INTERNAL FAILURE.... Read more
Fire
LAND ROVER
RANGE ROVER
(2006) — ELECTRICAL SYSTEM:WIRING
Jun 21, 2018
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2006 LAND ROVER RANGE ROVER. WHILE DRIVING 25 MPH, SMOKE WAS SEEN COMING FROM THE PASSENGER SIDE DOOR. IN ADDITION, WHEN THE VEHICLE WAS SHIFTED OUT OF PARK, THE SIDE MIRRORS FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER (JAGUAR LAND ROVER SEATTLE, 19910 POPLAR WAY, LYNNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC HEATED WINDSHIELD HAD AN INTERNAL FAILURE.... Read more
Fire
LAND ROVER
RANGE ROVER EVOQUE
(2013) — ENGINE
Jun 20, 2018
Incident date: Jun 3, 2018
VEHICLE HAS JUST OVER 50,000 MILES , WARRANTY EXPIRES AT 50,000. LOOKING ON THE INTERNET I FOUND THAT THE 2013-2015 MODELS OF THIS CAR HAS HAD HUNDREDS OF PROBLEMS WITH THE TURBO WHICH GOES OUT BEFORE AND AFTER 50,000 MILE ,MOST OF THE TIME LAND ROVER WILL NOT COVER ALWAYS BLAMING THE CONSUMER , I FOUND WELL OVER A MILLION HITS ON THE INTERNET CONCERNING THIS PROBLEM , BUT LAND ROVER REFUSES TO DO... Read more
LAND ROVER
LR2
(2008) — POWER TRAIN
Jun 18, 2018
Incident date: Apr 22, 2018
THERE IS A LOUD HUMMING NOISE COMING FROM THE DRIVER'S SIDE REAR WHEN GOING 25MPH+
LAND ROVER
RANGE ROVER EVOQUE
(2018) — STRUCTURE:BODY:HATCHBACK/LIFTGATE
Jun 15, 2018
Incident date: Apr 20, 2018
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER EVOQUE. ON MULTIPLE OCCASIONS, WHILE THE ELECTRONIC LIFTGATE WAS OPEN, THE LIFTGATE ERRONEOUSLY ATTEMPTED TO CLOSE. AS A RESULT, THE LIFTGATE MADE CONTACT WITH A PERSON'S BACK ON SEVERAL OCCASIONS WHILE THEY WERE LEANING INTO THE REAR OF THE VEHICLE. THERE WERE NO INJURIES. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (LAND ROVER OF... Read more
LAND ROVER
RANGE ROVER SPORT
(2011) — ENGINE
Jun 11, 2018
Incident date: Jun 7, 2018
KNOWN PROBLEM , HOWEVER LAND ROVER NA HAS NOT ADDRESSED . TIMING CHAIN GUIDES WEAR PRE MATURELY CAUSING KNOCK IN MOTOR WHICH COULD LEAD TO CATASTROPHIC FAILURE . AS A MECHANIC THIS IS A SAFETY CONCERN THIS IS A VERY POPULAR ISSUE WITH THE 2010-2012 5.0L MOTORS . THERE IS AN UPDATED TIMING CHAIN QUIDE , HOWEVER THIS JOB IS 2-4K DOLLARS TO COMPLETE .
LAND ROVER
RANGE ROVER SPORT
(2018) — ENGINE
Jun 6, 2018
Incident date: May 25, 2018
THE 2018 MODEL HAS A SIGNIFICANT THROTTLE DELAY WHEN ACCELERATING THE CAR FROM A STOP, RESULTING IN DELAY IN MOVEMENT AFTER PRESSING THE ACCELERATOR PEDAL. THIS CAN BE VERY DANGEROUS WHEN TURNING ONTO BUSY ROADS AND WHEN ACCELERATING AT STOP SIGNS, AS IT TAKES 1-2 SECONDS BEFORE THE CAR REGISTERS THAT THE ACCELERATOR PEDAL HAS BEEN DEPRESSED, AND THEN JOLTS FORWARD AT A HIGH SPEED TO "CATCH UP". ... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — FUEL/PROPULSION SYSTEM
Jun 6, 2018
Incident date: May 25, 2018
THE 2018 MODEL HAS A SIGNIFICANT THROTTLE DELAY WHEN ACCELERATING THE CAR FROM A STOP, RESULTING IN DELAY IN MOVEMENT AFTER PRESSING THE ACCELERATOR PEDAL. THIS CAN BE VERY DANGEROUS WHEN TURNING ONTO BUSY ROADS AND WHEN ACCELERATING AT STOP SIGNS, AS IT TAKES 1-2 SECONDS BEFORE THE CAR REGISTERS THAT THE ACCELERATOR PEDAL HAS BEEN DEPRESSED, AND THEN JOLTS FORWARD AT A HIGH SPEED TO "CATCH UP". ... Read more