Showing 6,426 complaints for LAND ROVER
Incident date: Jan 1, 2014
REAR DIFFERENTIAL FAILURE BEFORE 60,000 MILES. MAKES NOISE WHILE DRIVING. MANUFACTURER HAS ACKNOWLEDGED DESIGN ISSUE.
Incident date: Nov 21, 2019
2017 LAND ROVER DISCOVERY HSE, MAJOR WATER LEAK FROM THE UPPER CORNER, PASSENGER SIDE OF THE CAR. THE LEAK HAPPENS WHEN IT RAINS OR SNOWS (BOTH STANDING STILL OR IN MOTION). THE WATER SO FAR HAS TOUCHED THE A-PILLAR AIRBAG, THE SAFETY CAMERAS ON THE WINDSHIELD AND OTHER ELECTRICAL WIRING. ADDITIONALLY THE WATER FINDS ITS WAY TO THE CARPETING ON THE FLOOR. IN ONE OCCASION TODAY (1/8/2020) WATER SPI
... LLED INTO MY HEAD FROM RIGHT ABOVE THE REAR-VIEW MIRROR WHILE I WAS TAKING AN EXIT RAMP. THIS GOT ME DISTRACTED FOR A COUPLE OF SECONDS, ALMOST RUNNING OFF THE ROAD. LAND ROVER IS AWARE OF THE ISSUE, HOWEVER THEY WAIT FOR THE CUSTOMER TO REPORT THE PROBLEM BEFORE THEY DO ANYTHING ABOUT IT. IT SEEMS THAT THE OWNERS HAVE BEEN EXPERIENCING THIS ISSUE AS EARLY AS LATE 2017 (BASED ON INTERNET BLOGS). IT ALSO SEEMS THAT THERE IS A FLAW WITH THE EARLY PRODUCTION MODELS, REQUIRING LAND ROVER TO REPLACE THE ENTIRE WINDSHIELD TO RESOLVE THE ISSUE, HOWEVER AFTER OVER 50 DAYS OF REPORTING THE ISSUE, LAND ROVER HAS FAILED TO PROVIDE THE REPLACEMENT PART. AS A CONSUMER I BELIEVE THIS IS A MAJOR SAFETY ISSUE, MAINLY BECAUSE IT CAN CAUSE ELECTRICAL SHORTAGE WITH SAFETY COMPONENTS, IN ADDITION TO DISTRACTING THE DRIVER DUE TO UNEXPECTED WATER DROP WHILE OPERATING THE CAR.Read more
Incident date: Dec 31, 2019
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING 10-15 MPH, THE FRONT DRIVER'S DOOR UNLOCKED AND FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LAND ROVER JACKSONVILLE (11217 ATLANTIC BLVD #1, JACKSONVILLE, FL 32225, (877) 786-3551) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V392000 (LATCHES/L
... OCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.Read more
Incident date: Dec 31, 2019
HAD SURGERY ON LEG SO WAS SITTING IN BACKSEAT BEHIND THE PASSENGER SEAT. I WAS SITTING SIDEWAYS TO KEEP MY LEG ELEVATED. WHEN WE ARRIVED AT OUR CABIN AND THE CAR WAS PARKED....I SPUN AROUND TO NORMAL SEATING POSITION TO REMOVE THE SEAT BELT AND GET OUT OF THE CAR. HOWEVER, THE SEAT BELT TENSIONER KEPT GETTING TIGHTER AND TIGHTER WITH EACH MOVEMENT I MADE. I WAS THINKING THIS IS CRAZY..THIS CAN'T B
... E HAPPENING..IT HAS TO EVENTUALLY RELEASE THE TENSION. IT DID NOT. IT KEPT GETTING TIGHTER UNTIL I WAS PINNED INTO THE DOOR JAMB WITH IT STRANGLING ME AROUND MY NECK. MY PARTNER HELPED PULL IT DOWN OFF MY NECK WHILE I HELD THE SEATBELT FROM TIGHTENING FURTHER. HE THEN RAN INTO THE CABIN AND GRABBED A PAIR OF SCISSORS TO CUT ME OUT. I AM A 220 LB FIT SHAPE 6'-2" TALL MALE.Read more
1 injured
Incident date: Dec 26, 2019
WHILE DRIVING MY CAR ON A ROAD AND ATTEMPTING TO MERGE ONTO A HIGHWAY (I10) IT LOST THE ABILITY TO ACCELERATE. THE VEHICLE WOULD THEN NOT SHIFT ABOVE 3RD GEAR (AUTOMATIC). WHEN I PLACED IT MANUALLY INTO HIGHER GEARS IT TRIED TO AUTOMATICALLY DOWNSHIFT. I WAS UNABLE TO ACCELERATE TO MERGE ONTO THE HIGHWAY. I HAD TO PLACE ON MY FOUR WAYS AND MAKE AN EMERGENCY STOP TO AVOID AN ACCIDENT CAUSING A VERY
... UNSAFE DRIVING SITUATION. THE DEALERSHIP SAID THAT THE TURBO COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. AFTER IT WAS REPLACED I ASKED WHAT HAD CAUSED THE FAILURE AND THEY SAID THAT NOTHING I DID CAUSED IT. IT IS APPARENTLY A COMMON ISSUE FOR THE TURBO COMPONENT TO FAIL IN THE 2012-2014 MODELS. I WAS NOT WARNED ABOUT THIS SAFETY ISSUE AND THEY SAID IT IS CAUSED BY A KNOWN MECHANICAL ISSUE. THEY ALSO SAID THE REPLACED THE TURBO COMPONENT WITH AN ALTERNATE PART NUMBER BECAUSE THE ONE ORIGINALLY IN MY VEHICLE FAILS SO OFTEN THEY NO LONGER USE IT. THIS OCCURS OFTEN ENOUGH THEY ALREADY HAD THE PART IN STOCK. I THINK THEY SHOULD BE FORCED TO RECALL THESE FAULTY TURBO PARTS. I HAVE THE SERVICE RECORD IF NEEDED.Read more
Incident date: Dec 26, 2019
WHILE DRIVING MY CAR ON A ROAD AND ATTEMPTING TO MERGE ONTO A HIGHWAY (I10) IT LOST THE ABILITY TO ACCELERATE. THE VEHICLE WOULD THEN NOT SHIFT ABOVE 3RD GEAR (AUTOMATIC). WHEN I PLACED IT MANUALLY INTO HIGHER GEARS IT TRIED TO AUTOMATICALLY DOWNSHIFT. I WAS UNABLE TO ACCELERATE TO MERGE ONTO THE HIGHWAY. I HAD TO PLACE ON MY FOUR WAYS AND MAKE AN EMERGENCY STOP TO AVOID AN ACCIDENT CAUSING A VERY
... UNSAFE DRIVING SITUATION. THE DEALERSHIP SAID THAT THE TURBO COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. AFTER IT WAS REPLACED I ASKED WHAT HAD CAUSED THE FAILURE AND THEY SAID THAT NOTHING I DID CAUSED IT. IT IS APPARENTLY A COMMON ISSUE FOR THE TURBO COMPONENT TO FAIL IN THE 2012-2014 MODELS. I WAS NOT WARNED ABOUT THIS SAFETY ISSUE AND THEY SAID IT IS CAUSED BY A KNOWN MECHANICAL ISSUE. THEY ALSO SAID THE REPLACED THE TURBO COMPONENT WITH AN ALTERNATE PART NUMBER BECAUSE THE ONE ORIGINALLY IN MY VEHICLE FAILS SO OFTEN THEY NO LONGER USE IT. THIS OCCURS OFTEN ENOUGH THEY ALREADY HAD THE PART IN STOCK. I THINK THEY SHOULD BE FORCED TO RECALL THESE FAULTY TURBO PARTS. I HAVE THE SERVICE RECORD IF NEEDED.Read more
Incident date: Dec 26, 2019
WHILE DRIVING MY CAR ON A ROAD AND ATTEMPTING TO MERGE ONTO A HIGHWAY (I10) IT LOST THE ABILITY TO ACCELERATE. THE VEHICLE WOULD THEN NOT SHIFT ABOVE 3RD GEAR (AUTOMATIC). WHEN I PLACED IT MANUALLY INTO HIGHER GEARS IT TRIED TO AUTOMATICALLY DOWNSHIFT. I WAS UNABLE TO ACCELERATE TO MERGE ONTO THE HIGHWAY. I HAD TO PLACE ON MY FOUR WAYS AND MAKE AN EMERGENCY STOP TO AVOID AN ACCIDENT CAUSING A VERY
... UNSAFE DRIVING SITUATION. THE DEALERSHIP SAID THAT THE TURBO COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. AFTER IT WAS REPLACED I ASKED WHAT HAD CAUSED THE FAILURE AND THEY SAID THAT NOTHING I DID CAUSED IT. IT IS APPARENTLY A COMMON ISSUE FOR THE TURBO COMPONENT TO FAIL IN THE 2012-2014 MODELS. I WAS NOT WARNED ABOUT THIS SAFETY ISSUE AND THEY SAID IT IS CAUSED BY A KNOWN MECHANICAL ISSUE. THEY ALSO SAID THE REPLACED THE TURBO COMPONENT WITH AN ALTERNATE PART NUMBER BECAUSE THE ONE ORIGINALLY IN MY VEHICLE FAILS SO OFTEN THEY NO LONGER USE IT. THIS OCCURS OFTEN ENOUGH THEY ALREADY HAD THE PART IN STOCK. I THINK THEY SHOULD BE FORCED TO RECALL THESE FAULTY TURBO PARTS. I HAVE THE SERVICE RECORD IF NEEDED.Read more
Incident date: Dec 19, 2019
REAR TAILGATE WILL NOT OPEN DOORS WILL NOT LOCK INTERIOR LIGHTING STAYS ON. CAN NOT LOCK VEHICLE AND CAN NOT DRIVE AT NIGHT WITH INTERIOR LIGHTS ON.
Incident date: Aug 8, 2019
HARD SHIFT 1ST AND 2ND GEARS AND MAJOR POWER LOSS CANNOT EXCEED 35MPH DUDLEY WHILE DRIVING IN THE CITY IT WOULDN'T EXCEL
Incident date: Aug 8, 2019
HARD SHIFT 1ST AND 2ND GEARS AND MAJOR POWER LOSS CANNOT EXCEED 35MPH DUDLEY WHILE DRIVING IN THE CITY IT WOULDN'T EXCEL
Incident date: Oct 21, 2019
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER. UPON TURNING OFF THE VEHICLE, THE "BATTERY LOW, START ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE MECHANIC ASSOCIATED THE FAILURE WITH TECHNICAL SERVICE BULLETIN NUMBER: Q343 (LOSS OF COMMUNICATION/BATTERY WARNING LIGHT). THE MANUFACTURER WAS NOTIFIED AND STATED THA
... T THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,800.Read more
Incident date: Oct 21, 2019
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER. UPON TURNING OFF THE VEHICLE, THE "BATTERY LOW, START ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE MECHANIC ASSOCIATED THE FAILURE WITH TECHNICAL SERVICE BULLETIN NUMBER: Q343 (LOSS OF COMMUNICATION/BATTERY WARNING LIGHT). THE MANUFACTURER WAS NOTIFIED AND STATED THA
... T THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,800.Read more
Incident date: Dec 12, 2019
MY DOOR LOCKS ARE FAILING AND LAND ROVER / RANGE ROVER IS TELLING ME IT HAS NOTHING TO DO WITH YOUR PRIOR INVESTIGATION, RECALL OR OTHER. FIRST, I COULDN'T GET MY PASSENGER DOOR TO LOCK, THEN IT SUDDENLY STARTED WORKING AGAIN. NOW, I CAN'T GET MY DRIVER SIDE TO LOCK, AND MY PASSENGER IS FINE. LAND ROVER CLAIMS THEY ALREADY UPDATED MY "SOFTWARE" BUT I THINK IT'S SOMETHING MUCH MORE DETAILED THAN
... THAT, AS THERE ARE LITERALLY 1000'S OF PEOPLE ASKING ON THE INTERNET ABOUT THE EXACT SAME PROBLEM. NOT SURE IF THIS WILL RESULT IN MY DOORS FLYING OPEN SUDDENLY, AS HAS BEEN DOCUMENTED IN PRIOR CASES WITH NHTSA FOR MY YEAR RANGE ROVER - BUT I TRULY FEEL AS IF THEY KNOW ABOUT A PROBLEM WITH THEIR DOOR ACTUATORS, SOFTWARE AND LOCKS BUT ARE UNWILLING TO FIX THEM IN THEIR DEALERSHIP UNDER RECALL OR WARRANTY. SEVERAL DEALERS HAVE NOTED FOR MY VIN, THEY'VE DEVELOPED NEW ACTUATORS BECAUSE OF FLAWS IN PREVIOUS VERSIONS AND WANT ME TO SPEND UPWARDS OF $2K TO HAVE REPLACEMENTS.Read more
Incident date: Dec 12, 2019
MY DOOR LOCKS ARE FAILING AND LAND ROVER / RANGE ROVER IS TELLING ME IT HAS NOTHING TO DO WITH YOUR PRIOR INVESTIGATION, RECALL OR OTHER. FIRST, I COULDN'T GET MY PASSENGER DOOR TO LOCK, THEN IT SUDDENLY STARTED WORKING AGAIN. NOW, I CAN'T GET MY DRIVER SIDE TO LOCK, AND MY PASSENGER IS FINE. LAND ROVER CLAIMS THEY ALREADY UPDATED MY "SOFTWARE" BUT I THINK IT'S SOMETHING MUCH MORE DETAILED THAN
... THAT, AS THERE ARE LITERALLY 1000'S OF PEOPLE ASKING ON THE INTERNET ABOUT THE EXACT SAME PROBLEM. NOT SURE IF THIS WILL RESULT IN MY DOORS FLYING OPEN SUDDENLY, AS HAS BEEN DOCUMENTED IN PRIOR CASES WITH NHTSA FOR MY YEAR RANGE ROVER - BUT I TRULY FEEL AS IF THEY KNOW ABOUT A PROBLEM WITH THEIR DOOR ACTUATORS, SOFTWARE AND LOCKS BUT ARE UNWILLING TO FIX THEM IN THEIR DEALERSHIP UNDER RECALL OR WARRANTY. SEVERAL DEALERS HAVE NOTED FOR MY VIN, THEY'VE DEVELOPED NEW ACTUATORS BECAUSE OF FLAWS IN PREVIOUS VERSIONS AND WANT ME TO SPEND UPWARDS OF $2K TO HAVE REPLACEMENTS.Read more
Incident date: Dec 13, 2019
WHILE TRAVELING OR STANDING STILL THE VEHICLE LEAKS RAINWATER FROM THE ENTIRE TOP FRONT WINDSHIELD. DEPENDING ON HOW HARD AND HOW MUCH RAIN IS FALLING WILL DEPEND ON HOW MUCH WATER LEAKS AND ACCUMULATES INSIDE INTO THE INTERIOR VEHICLE CABIN. I HAVE FOUND SEVERAL INCHES IN CUP HOLDERS AFTER A LONG RAINSTORM. THE DEALER ADVISED THEY HAVE HAD SEVERAL COMPLAINTS ON THIS PARTICULAR MAKE/MODEL. ADV
... ISE THEY WILL REPLACE SEAM LOCATED ON TOP OF THE WINDSHIELD. THE PART ON ORDER, STILL WAITING FOR THE DEALER TO CALL. THIS IS A SAFETY HAZARD WHICH IMPAIRS DRIVERS VISIBILITY DURING INCLEMENT WEATHER, CAUSES UNNECESSARY DISTRACTION AND A POSSIBLE ELECTRICAL HAZARD.Read more
Incident date: Dec 15, 2019
SEAT BELT ISSUE: SEAT BELT TO THE 2ND ROW, RIGHT DOOR SIDE ACTIVATING WITH ALTERNATING RED (X) AND GREEN (CHECK MARK) NOT ABLE TO DISCERN THAT MY 10 YEAR OLD SON WAS IN THE CAR. ON 12/16/19, THE SAME ERROR OCCURRED WITH MY 9 YEAR OLD NEPHEW. ONCE HE EXITED THE CAR, DESPITE NO SEAT BELT BEING IN THE SLOT, THE ALARM KEPT BEEPING SAYING THAT IT WAS AND THAT IT NEEDED TO BE ADDRESSED. TRANSMISSIO
... N: THE CAR HAS BEEN "JUMPY" IN TERMS OF TRANSMISSION CHANGES SINCE WE FIRST BOUGHT THE VEHICLE. IT HAS HAD TRANSMISSION COMPUTER UPGRADES WITH THE MOST RECENT IN 10/19 HAVING NO EFFECT. IT NOW IS SHIFTING OUT OF DRIVE OR SPORT WHILE DRIVING AT VARIOUS SPEEDS ON THE HIGHWAY. THE D (IF IN DRIVE) WILL FLASH AND THERE IS NO ACCELERATION CAPABILITY. BOTH MY HUSBAND AND I HAVE EXPERIENCED THIS EVENT AND GETTING ON AND OFF THE HIGHWAY AND NOT BEING ABLE TO ACCELERATE CAN POSE A SERIOUS SAFETY ISSUE. I WAS NOT ABLE TO ACCELERATE WHILE GETTING ON THE HIGHWAY WITH MY SON AND HIS FRIEND WHICH COULD HAVE LED TO AN ACCIDENT WITH REAR END INVOLVEMENT GIVEN THAT THERE WAS A CAR CLOSE BEHIND ME TRYING TO ACCELERATE AS WELL. I AM NOT SURE IF THIS IS THE SAME RECALL PROBLEM THAT OCCURRED WITH THE 2015 MODEL BUT LAND ROVER HAS BEEN NOTIFIED OF THIS ISSUE AND THEY HAVE STATED THEY CAN'T FIND ANYTHING WRONG WHEN THEY DO THE DIAGNOSTICS. ON 12/13/19 I CONTACTED LAND ROVER WARWICK RI DUE TO MY CONCERNS AND WAS TOLD TO NOT PUT ANY MORE MONEY INTO THE VEHICLE AND TO "GET RID OF IT." ON 12/14/19, I NOTIFIED LAND ROVER OF NORWELL REGARDING TRANSMISSION CONCERNS AND WAS TOLD THAT THERE WERE NO ISSUES THEY WERE AWARE OF. CAPE COD LAND ROVER ALSO WAS MADE AWARE OF THE TRANSMISSION CONCERNS AND THEY WERE THE ONES THAT DID THE LAST COMPUTER UPGRADE WHICH AGAIN DID NOT FIX THE ISSUE AS DESCRIBED. PLEASE ASSIST AS THE SAFETY OF MYSELF AND MY FAMILY IS NOW OF CONCERN.Read more
Incident date: Dec 15, 2019
SEAT BELT ISSUE: SEAT BELT TO THE 2ND ROW, RIGHT DOOR SIDE ACTIVATING WITH ALTERNATING RED (X) AND GREEN (CHECK MARK) NOT ABLE TO DISCERN THAT MY 10 YEAR OLD SON WAS IN THE CAR. ON 12/16/19, THE SAME ERROR OCCURRED WITH MY 9 YEAR OLD NEPHEW. ONCE HE EXITED THE CAR, DESPITE NO SEAT BELT BEING IN THE SLOT, THE ALARM KEPT BEEPING SAYING THAT IT WAS AND THAT IT NEEDED TO BE ADDRESSED. TRANSMISSIO
... N: THE CAR HAS BEEN "JUMPY" IN TERMS OF TRANSMISSION CHANGES SINCE WE FIRST BOUGHT THE VEHICLE. IT HAS HAD TRANSMISSION COMPUTER UPGRADES WITH THE MOST RECENT IN 10/19 HAVING NO EFFECT. IT NOW IS SHIFTING OUT OF DRIVE OR SPORT WHILE DRIVING AT VARIOUS SPEEDS ON THE HIGHWAY. THE D (IF IN DRIVE) WILL FLASH AND THERE IS NO ACCELERATION CAPABILITY. BOTH MY HUSBAND AND I HAVE EXPERIENCED THIS EVENT AND GETTING ON AND OFF THE HIGHWAY AND NOT BEING ABLE TO ACCELERATE CAN POSE A SERIOUS SAFETY ISSUE. I WAS NOT ABLE TO ACCELERATE WHILE GETTING ON THE HIGHWAY WITH MY SON AND HIS FRIEND WHICH COULD HAVE LED TO AN ACCIDENT WITH REAR END INVOLVEMENT GIVEN THAT THERE WAS A CAR CLOSE BEHIND ME TRYING TO ACCELERATE AS WELL. I AM NOT SURE IF THIS IS THE SAME RECALL PROBLEM THAT OCCURRED WITH THE 2015 MODEL BUT LAND ROVER HAS BEEN NOTIFIED OF THIS ISSUE AND THEY HAVE STATED THEY CAN'T FIND ANYTHING WRONG WHEN THEY DO THE DIAGNOSTICS. ON 12/13/19 I CONTACTED LAND ROVER WARWICK RI DUE TO MY CONCERNS AND WAS TOLD TO NOT PUT ANY MORE MONEY INTO THE VEHICLE AND TO "GET RID OF IT." ON 12/14/19, I NOTIFIED LAND ROVER OF NORWELL REGARDING TRANSMISSION CONCERNS AND WAS TOLD THAT THERE WERE NO ISSUES THEY WERE AWARE OF. CAPE COD LAND ROVER ALSO WAS MADE AWARE OF THE TRANSMISSION CONCERNS AND THEY WERE THE ONES THAT DID THE LAST COMPUTER UPGRADE WHICH AGAIN DID NOT FIX THE ISSUE AS DESCRIBED. PLEASE ASSIST AS THE SAFETY OF MYSELF AND MY FAMILY IS NOW OF CONCERN.Read more
Incident date: Dec 7, 2019
I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPLAINED THE ISSUE. THE NEXT DAY I WAS TOLD THE BULBS HAD BLOWN WAS NOT A
... WARRANTY ISSUE. I ASKED HOW BOTH WENT OUT SIMULTANEOUSLY, & IF ALL CODES WERE REPAIRED. I WAS TOLD "BOTH BULBS BLOW SIMULTANEOUSLY ALL THE TIME" I AGAIN ASKED IF ALL CODES HAD BEEN REPAIRED, I WAS TOLD "THERE AREN'T ANY OTHER CODES." I ADVISED I HAD A PICTURE OF THE CODES ON MY PHONE. I WAS THEN TOLD "OH, I'LL CALL YOU BACK." I HEARD NOTHING UNTIL I CALLED THE NEXT DAY TO CHECK ON MY CAR. AT THAT TIME I WAS TOLD OF A KNOWN ISSUE WITH A FAULTY WIRING HARNESS CAUSING BOTH LIGHTS TO BLOW, BUT THE REPAIR PART WAS NO LONGER MADE, & MY ONLY OPTION WAS TO REPLACE THE BULBS EACH TIME THEY BLOW. I EXPRESSED MY CONCERN FOR THE SAFETY OF ME & MY FAMILY. I WAS TOLD "I'LL CHECK ON IT & CALL YOU BACK." THE NEXT DAY AFTER HEARING NOTHING, I AGAIN CALLED. I WAS TOLD THE WIRING HARNESS WAS NO LONGER MADE & THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BUT WOULD BE COVERED BY THE WARRANTY. TODAY THE DEALER IS SAYING THE WARRANTY DOES NOT COVER "ILLUMINATION" & I WOULD HAVE TO PAY $1100 TO FIX THE ISSUE. THE WARRANTY COMPANY SAYS THEY DON'T COVER HEADLIGHTS OR BULBS, BUT THE DEALER NEEDS TO RESUBMIT AS AN ELECTRICAL ISSUE AND IT WOULD BE COVERED. THE LR DEALER SAYS THEY CALLED TO RESUBMIT AND WAS DENIED, THE WARRANTY CO. STATES THE DEALER NEVER CALLED BACK. THE DEALER STILL HAS MY CAR, I STILL HAVE NO HEADLIGHTS, AND THE SAFETY OF MYSELF AND MY FAMILY ARE AT GREAT RISK AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BLOW. THIS IS A KNOWN ISSUE, AND LAND ROVER REFUSES TO CORRECT IT.Read more
Incident date: Dec 9, 2019
TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER. WHILE DRIVING 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE CONTACT NOTICED THAT THE BRAKE PEDAL FELT SOFT. THE VEHICLE WAS TAKEN TO LAND ROVER GLEN COVE (70 CEDAR SWAMP RD, SUITE B, GLEN COVE, NY 11542, (855) 866-0331) WHERE THE BRAKE LINES WERE INSPECTED. THE DEALER FOUND CORROSION ALL AROUND THE REAR BRAKE HOSE AND STATED THAT IT NEEDED TO BE REP
... LACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V039000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS
... FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Nov 27, 2019
UPON STAYING IN THE MOUNTAINS OF NORTH CAROLINA AND ENTERING THE CAR ONE MORNING AFTER A RAIN STORM, AND WHILE STILL RAINING IN THAT MORNING, WATER HAD BEEN AND CONTINUED TO, LEAK IN THROUGH THE TOP PASSENGER SIDE OF THE WINDOW SHIELD. THIS RESULTED IN A SUBSTANTIAL AMOUNT OF WATER ON THE HEADLINER, FLOORING, AND DASH BOARD. VEHICLE HAS REMAINED WITH DEALERSHIP SINCE 11/29 FOR REPAIRS AND PART REP
... LACEMENT. PER DEALERSHIP, THE FAULTY WINDOW SHIELD IS A KNOWN AND COMMON PROBLEM IN THE NEW DISCOVERYS YET HAS NOT BEEN RECALLED. AS AN ATTORNEY AND AN OWNER OF A 2018 DISCOVERY, I HAVE ESCALATED TO JAGUAR LANDROVER CORPORATE. I HAVE A VIDEO AND PHOTOS AVAILABLE HOWEVER I BELIEVE THE VIDEO IS TOO LARGE TO UPLOAD. POSSIBLE DAMAGE TO ELECTRICAL AND/OR LONG TERM DAMAGE AND LOSS OF VALUE IS UNKNOWN.Read more
Incident date: Sep 22, 2019
TL* THE CONTACT OWNED A 2017 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE UNINTENTIONALLY SHUT OFF WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE CRASH; HOWEVER, THE VEHICLE TURNED BACK ON AND WAS FUNCTIONING NORMALLY. THE PASSENGER SIDE AIR BAGS DE
... PLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL VEHICLE HOLDING YARD AND THEN TOWED TO LAND ROVER EDISON (920 US-1, EDISON, NJ 08817, (732) 205-9000) WHERE THE CONTACT STATED THAT THEY DOWNLOADED THE BRAIN WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES MULTIPLE TIMES, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,256. *BF*JBRead more
Crash
Incident date: Nov 7, 2019
MY AUTOMOBILE'S BATTERY DIES (I HAVE BOUGHT 2 NEW BATTERIES) OR RUNS OUT OF CHARGE WHEN IT GETS TOO COLD OR WHEN I DO NOT DRIVE IT FOR 3 DAYS OR MORE. SOMETIMES, AS I AM DRIVING IT ON A HIGHWAY, IT JUST CUTS OFF, AND I HAVE TO WAIT FOR AT LEAST 10 MINUTES AND START IT AGAIN. SOMETIMES IT STARTS, SOMETIMES IT DOESN'T. THEN I HAVE TO WAIT LONGER.
Incident date: Aug 22, 2019
MY CAR AT APPROX 58000 MILES HAD A KNOCKING SOUND IN THE ENGINE. LAND ROVER CENTERVILLE DIAGNOSED IT AS NEEDING A NEW TENSIONER, TIMING CHAIN AND SUPERCHARGER ISOLATOR. THE REPAIR WAS $6200. 2 YEARS LATER AT 84000 MILES THE VEHICLE IDLED ROUGHLY AND THREW A CODE"PERFORMANCE RESTRICTED" ALONG WITH THE CHECK ENGINE LIGHT. I DROVE IT SLOWLY TO THE NEAREST AUTO REPAIR SHOP (5 BLOCKS) WHERE IT DUPLICAT
... ED THE ROUGH IDLING AND CODE AND THEN THE ENGINE PROCEEDED TO BLOW UP DUE TO A FAULTY TENSIONER THAT CAUSED THE TIMING CHAIN TO SLACKEN AND DESTROY PISTONS AND VALVES. THIS IS A VERY DANGEROUS SITUATION THAT COULD HAVE CAUSED A CATASTROPHE HAD IT OCCURRED ON THE HIGHWAY. I ORIGINALLY REPLACED THE FAULTY TENSIONERS UNDER THE GUISE THIS WOULD PREVENT AN OCCURRENCE SUCH AS THIS. LAND ROVER STATES THE TIMING CHAIN SHOULD LAST THE LIFE TIME OF THE VEHICLE AND I AM NOW ON MY THIRD ONE WITH A 2012 VEHICLE THAT HAS ONLY 84000 MILES. THE WORSE PART IS THAT THIS FAULTY DESIGN CAUSED MY ENGINE TO SEIZE. I AM NOW OUT 2 VERY COSTLY REPAIR BILLS AND I HAVE NO GUARANTEE THE NEW TENSIONER AND TIMING CHAIN WILL FUNCTION PROPERLY. I HAVE INVESTIGATED THE PROBLEM AND APPARENTLY THIS IS A SITUATION LANDROVER IS WELL AWARE OF, YET THERE IS NO RECALL. THERE NEEDS TO BE.THE ONLY SOLUTION IS TO REPLACE THE ENGINE, REBUILD IT OR PART THE CAR OUT AS IT IS USELESS ONCE THIS OCCURS.Read more
Incident date: Nov 20, 2019
SINCE PURCHASING MY SECOND HAND 2005 LAND ROVER LR3 IN 2013, I HAVE HAD PROBLEMS WITH THE FUEL SYSTEM. I EXPERIENCE DRIVABILITY CONCERNS SUCH AS HESITATION, MISFIRE, STALLING, ROUGH RUNNING, AND DIFFICULTY IN STARTING, AND THE 'CHECK ENGINE' LIGHT IS ALMOST ALWAYS ILLUMINATED. I HAVE BEEN CONCERNED ABOUT THESE ISSUES, AND HAVE SPENT A LOT OF MONEY CHASING THE PROBLEM BY REPLACING EQUIPMENT AND SPE
... NDING A LOT OF TIME IN DOING SO. THE IDENTIFICATION OF THIS ISSUE BEING A RECALL ISSUE FOR 17263 OTHER LAND ROVERS LR3 (NHTSA RECALL CAMPAIGN ID 05V376000) NOT DISCOVERED UNTIL I WAS RESEARCHING THE VALUE OF MY VEHICLE IN ORDER TO SELL IT. WHILE ON THE KELLY BLUE BOOK WEBSITE, I WAS ALERTED THERE WERE 2 RECALLS FOR 2005 LAND ROVER LR3. AFTER READING THE FIRST RECALL DESCRIPTION, I REALIZED THAT I HAVE HAD THE IDENTICAL ISSUES WITH MY VEHICLE. HOWEVER, AFTER INPUTTING MY VEHICLE IDENTIFICATION NUMBER, THE SITE STATED THAT MY VEHICLE VIN WAS NOT ASSOCIATED WITH THE RECALL. I FOUND THIS TO BE VERY DISCONCERTING, AS I HAVE THE IDENTICAL ISSUE. I THEN CALLED LAND ROVER TO SPEAK DIRECTLY TO THE MANUFACTURER. I WAS TOLD THAT MY VEHICLE WAS NO LONGER UNDER WARRANTY. I STATED THAT SAFETY RECALLS WERE NOT ASSOCIATED WITH WARRANTIES. I WAS THEN ASKED FOR, AND PROVIDED MY VIN. THE REPRESENTATIVE STATED THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL AND I HAD NO RECOURSE. I ASKED HIM, GIVEN THAT OVER 17,000 2005 LAND ROVER LR3 HAD BEEN RECALLED DUE TO THE EXACT SAME ISSUE, WHAT WERE THE ODDS OF MINE HAVING THE SAME PIECE OF FAULTY EQUIPMENT. HE AGAIN STATED THAT SINCE MY VIN WAS NOT LISTED, IT WAS NOT COVERED BY THE RECALL, AND I HAVE NO RECOURSE. HE THEN DISMISSED ME AND HUNG UP. MY WIFE HAD THE STALL ISSUE OCCUR THIS MORNING ON HER DRIVE TO WORK AT 06:30 AM!Read more
Incident date: Nov 17, 2019
SMELLED FUEL SMELL IN THE GARAGE BUT NEVER ANY DRIPS IN THE GARAGE. AFTER INVESTIGATION, FUEL IS LEAKING FROM TOP OF TANK AND BLOWING BACK OF THE BACK OF THE VEHICLE, PART OF WHICH IS THE TAIL PIPE. LEAK IS COMING FROM INLINE FILTER AT THE TOP OF THE TANK. COMMON PROBLEM, THIS IS DANGEROUS AND NEEDS TO BE A RECALL.
Incident date: Feb 19, 2019
THIS ISSUE OCCURRED IMMEDIATELY AFTER LAND ROVER REPLACE THE RECALLED AIRBAGS WITH A COMPLIMENTARY OIL CHANGE. MY MECHANIC SAYS THE TIMING CHAIN GUIDES WEAR PRE MATURELY CAUSING KNOCK IN MOTOR WHICH COULD LEAD TO CATASTROPHIC FAILURE. THERE IS AN UPDATED TIMING CHAIN , HOWEVER THIS JOB IS 2-4K DOLLARS TO COMPLETE. THE ENGINE HAD AN ODD KNOCKING SOUND BUT I HAD NO INDICATOR LIGHTS TO WARN ME TO S
... ERVICE IT OR DO ANYTHING. LAND ROVER SERVICED MY VEHICLE AND DID WARN ME OR MAKE THE REPAIRS. WARRANTY IS OUT. I PURCHASED THIS VEHICLE NEW AT OVER $100,000 TO HAVE ENGINE PROBLEMS AFTER ONLY 8 YEARS IS ROBBERY!Read more
Incident date: Nov 11, 2019
WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR
... /LANDROVER DEALERSHIP. .Read more
Incident date: Nov 11, 2019
WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR
... /LANDROVER DEALERSHIP. .Read more
Incident date: Oct 1, 2019
THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM
Incident date: Oct 1, 2019
THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM
Incident date: Oct 1, 2019
THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM
Incident date: Oct 25, 2019
I HAVE A BRAND NEW 2019 RANGE ROVER SPORT. I PURCHASED MY VEHICLE ON 3/29/2019 AND IN 7.5 MONTHS I ONLY HAVE 4,194 MILES SO IT SHOWS I DON'T DRIVE MUCH. I TOOK MY FIRST ROAD TRIP TO VISIT MY SON AND I MUST SAY I ONLY STOP FOR GAS ONE TIME. AS I'M DRIVING ON THE HIGHWAY EVERYTHING WAS GREAT UNTIL I GOT NEAR RICHMOND VIRGINIA AND MY LOW COOLANT LIGHT CAME ON. I QUICKLY PULLED OVER AND GOT OUT AND NO
... TICED THAT ALL OF MY COOLANT WAS COMING OUT FROM THE BOTTOM. I IMMEDIATELY CALLED FOR A TOW AND MY CAR WAS TAKEN TO LANDROVER OF RICHMOND. ONCE THE VEHICLE WAS INSPECTED THEY ARE CLAIMING THAT A PEBBLE OR ROAD DEBRIS 3CM WIDE HIT THE RADIATOR AND CAUSED THE COOLANT TO COME AND IN TURN FRIED THE ENGINE. THIS IS CRAZINESS FOR A VEHICLE THAT COST $80K. I'M INSURED BY PROGRESSIVE AND MY VEHICLE IS NOW DEEMED A TOTAL LOSS BECAUSE IT NEEDS A NEW ENGINE & RADIATOR WORTH $33K. I'M AT A LOST RIGHT NOW. THIS PROBLEM SOUNDS IDENTICAL TO WHAT THE RECENT RECALL SHOWS, BUT MY VIN# IS NOT INCLUDED. REALLY LEADS ME TO BELIEVE I PURCHASED THE CAR WITH A MANUFACTURER DEFECT.Read more
Incident date: Oct 23, 2019
WHEN I BACKED MY RANGE ROVER UP OVER THE SIDE CURB IT LOCKED MY STEERING. I CAN ONLY TURN MY WHEEL WHEN THE TRUCK IS DRIVING IT HAS NO POWER WHILE IN JUST SITTING AT A LIGHT. MAKES IT DIFFICULT TO PARK MY TRUCK BECAUSE I CAN'T TURN THE WHEEL WITHOUT GAS TO THE TRUCK. I TOOK IT TO AUTO ZONE TO SEE IF IT WAS POWER STEERING BUT NO NOISE THE FLUIDS ARE IN THERE.
Incident date: Oct 23, 2019
WHEN I BACKED MY RANGE ROVER UP OVER THE SIDE CURB IT LOCKED MY STEERING. I CAN ONLY TURN MY WHEEL WHEN THE TRUCK IS DRIVING IT HAS NO POWER WHILE IN JUST SITTING AT A LIGHT. MAKES IT DIFFICULT TO PARK MY TRUCK BECAUSE I CAN'T TURN THE WHEEL WITHOUT GAS TO THE TRUCK. I TOOK IT TO AUTO ZONE TO SEE IF IT WAS POWER STEERING BUT NO NOISE THE FLUIDS ARE IN THERE.
Incident date: Nov 10, 2019
ROTARY CONTROLLER FOR GEAR WAS IN PARK POSITION. DRIVER EXITED THE VEHICLE WITH DRIVER DOOR OPEN AND BOTH FEET ON GROUND WHEN VEHICLE SUDDENLY SHIFTED INTO REVERSE GEAR. DRIVER WAS UNABLE TO JUMP BACK INTO VEHICLE TO PRESS ON BRAKES AND WAS FORCED UNDER THE OPEN VEHICLE DOOR. OCCUPANTS INCLUDING A BABY WERE IN THE BACK SEAT. VEHICLE CRASHED INTO A BUILDING WITH DRIVER DOOR IMPACT BENDING FORWA
... RD TO SLOW THE CRASH BEFORE STRIKING A TREE AND COMING TO STOP. VEHICLE IS A TOTAL LOSS WITH FRAME AND ROOF DAMAGE, PILLAR DAMAGE EXTENSIVE FRONT/SIDE AND REAR DAMAGE, DOOR WAS NEARLY TORN OFF HINGE.Read more
Crash
2 injured
Incident date: Sep 27, 2019
LOSS OF POWER. HIGH RPM, ECO MODE NOT WORKING. CHECK ENGINE LIGHT ON WITH CODE FOR TURBO LOSS OF POWER. ONLY 47K MILES. WILL NOT SHIFT PROPERLY. MAJOR POWER LOSS
Incident date: Nov 1, 2019
I WAS DRIVING IN THE LEFT LANE OF HIGHWAY AND EVERYTHING IN CAR SHUT DOWN. NO ACCELERATION, NO BRAKES, STEERING, NO ELECTRICAL PANEL, NO FLASHERS, NO BLINKERS. NOTHING. MORE PARTS THAN IISTED ABOVE WERE AFFECTED, BUT IT ONLY ALLOWED ME TO SELECT THREE
Incident date: Nov 1, 2019
I WAS DRIVING IN THE LEFT LANE OF HIGHWAY AND EVERYTHING IN CAR SHUT DOWN. NO ACCELERATION, NO BRAKES, STEERING, NO ELECTRICAL PANEL, NO FLASHERS, NO BLINKERS. NOTHING. MORE PARTS THAN IISTED ABOVE WERE AFFECTED, BUT IT ONLY ALLOWED ME TO SELECT THREE
Incident date: Nov 1, 2019
I WAS DRIVING IN THE LEFT LANE OF HIGHWAY AND EVERYTHING IN CAR SHUT DOWN. NO ACCELERATION, NO BRAKES, STEERING, NO ELECTRICAL PANEL, NO FLASHERS, NO BLINKERS. NOTHING. MORE PARTS THAN IISTED ABOVE WERE AFFECTED, BUT IT ONLY ALLOWED ME TO SELECT THREE
Incident date: Oct 2, 2019
WITHOUT ANY SIGNS AND WARNINGS, MY CAR'S ENGINE LIGHT WAS SUDDENLY ON AS WE WERE DRIVING HOME. WHEN MY HUSBAND DROVE IT TO THE DEALER, WE WERE TOLD THAT THE ENGINE NEEDED A REPLACEMENT. WE HAVE TO PAY MORE THAN $20,000 BECAUSE OUR CAR (2016 LAND ROVER SPORT) WAS 7000 MILES BEYOND THE WARRANTY MILEAGE (50,000).
Incident date: Sep 22, 2019
TURBO BLOWS UP/GOES OUT WHILE DRIVING. MAKING INCLINED SPEEDS HARD TO REACH TO MOVE OUT OF WAY OF VEHICLES. HAS NO PEP BEHIND IT.
Incident date: Oct 25, 2019
LAND ROVER RECOMMENDS ON THE 2020 RANGE ROVER SPORT 50PSI SET POINT UNDER "NORMAL" SETTING FOR TIRES ON 20" WHEELS. (SEE ATTACHED) TIRE MANUFACTURER MAXIMUM PRESSURE STATED ON TIRE IS 51PSI. (SEE ATTACHED) UNDER NORMAL DRIVING CONDITIONS TIRES WILL HEAT UP AND RISE ABOVE 51 PSI CREATING DANGEROUS AND POTENTIALLY DEADLY SITUATIONS IF TIRES BLOW OUT DUE TO OVER INFLATION.
Incident date: Oct 25, 2019
WHILE MERGING ONTO INTERSTATE, VEHICLE SUDDENLY BEGAN SMOKING, SHUDDERING AND LOSING POWER. CONTINUED DOWN INTERSTATE UNTIL I COULD EXIT. AT THE TOP OF THE EXIT RAMP THICK ACRID SMOKE WAS POURING OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO SHAKE EVEN WORSE. I WAS ABLE TO LIMP INTO A GAS STATION AT WHICH POINT THE CHECK ENGINE LIGHT FINALLY ILLUMINATED. I TURNED OFF THE VEHICLE AND IT WOULD NEVER R
... ESTART. VEHICLE HAS TO BE TOWED TO DEALER FOR DIAGNOSTICS. MILEAGE AT TIME OF FAILURE IS ONLY 65,000. VEHICLE HAS ALWAYS BEEN MAINTAINED WITH PROPER SPECIFICATION OIL, FILTER AND PREVENTATIVE MAINTENANCE SERVICES. NO FLUIDS OR VISIBLE SIGNS OF TROUBLE WERE PRESENT UNDER THE HOOD. WHEN ATTEMPTING TO RESTART, ENGINE WOULD TURN OVER BUT NOT START AS IF NO FUEL WAS BEING DELIVERED INTO THE CYLINDERS.Read more
Incident date: Oct 25, 2019
WHILE MERGING ONTO INTERSTATE, VEHICLE SUDDENLY BEGAN SMOKING, SHUDDERING AND LOSING POWER. CONTINUED DOWN INTERSTATE UNTIL I COULD EXIT. AT THE TOP OF THE EXIT RAMP THICK ACRID SMOKE WAS POURING OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO SHAKE EVEN WORSE. I WAS ABLE TO LIMP INTO A GAS STATION AT WHICH POINT THE CHECK ENGINE LIGHT FINALLY ILLUMINATED. I TURNED OFF THE VEHICLE AND IT WOULD NEVER R
... ESTART. VEHICLE HAS TO BE TOWED TO DEALER FOR DIAGNOSTICS. MILEAGE AT TIME OF FAILURE IS ONLY 65,000. VEHICLE HAS ALWAYS BEEN MAINTAINED WITH PROPER SPECIFICATION OIL, FILTER AND PREVENTATIVE MAINTENANCE SERVICES. NO FLUIDS OR VISIBLE SIGNS OF TROUBLE WERE PRESENT UNDER THE HOOD. WHEN ATTEMPTING TO RESTART, ENGINE WOULD TURN OVER BUT NOT START AS IF NO FUEL WAS BEING DELIVERED INTO THE CYLINDERS.Read more
Incident date: Oct 16, 2019
A GAS SMELL PRESENTED ON PASSENGER SIDE, IN FRONT. THEN THE GAS SMELL CAME THROUGH THE AIR CONDITIONER WITHIN THE VEHICLE. SERVICE CENTER HAD TO REPLACE THE FUEL INJECTOR SEALS. GAS SMELL CONTINUES ON EXTERIOR. SERVICE CENTER FROM A PROBLEM WITH THE HIGH PRESSURE FUEL SENSOR. THE FUEL SENSOR IS ON BACK ORDER ALL OVER THE US. EXTERIOR SMELL STARTED AROUND TWO MONTHS AGO, INTERNAL SMELL
... TWO WEEKS AGO. SEALS WERE REPLACED 10/16/19, SECOND CHECK FOUND BAD SENSOR ON 10/23/19.Read more
Incident date: Oct 16, 2019
A GAS SMELL PRESENTED ON PASSENGER SIDE, IN FRONT. THEN THE GAS SMELL CAME THROUGH THE AIR CONDITIONER WITHIN THE VEHICLE. SERVICE CENTER HAD TO REPLACE THE FUEL INJECTOR SEALS. GAS SMELL CONTINUES ON EXTERIOR. SERVICE CENTER FROM A PROBLEM WITH THE HIGH PRESSURE FUEL SENSOR. THE FUEL SENSOR IS ON BACK ORDER ALL OVER THE US. EXTERIOR SMELL STARTED AROUND TWO MONTHS AGO, INTERNAL SMELL
... TWO WEEKS AGO. SEALS WERE REPLACED 10/16/19, SECOND CHECK FOUND BAD SENSOR ON 10/23/19.Read more
Incident date: Oct 5, 2015
ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.
Incident date: Oct 5, 2015
ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.
Incident date: Oct 5, 2015
ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.