Showing 6,426 complaints for LAND ROVER
Incident date: Mar 15, 2020
INTERESTED IN BUYING THIS CAR USED FROM ELLIOT BAY AUTO BROKERS THIS ISSUE HAS NOT BEEN RESOLVED? SHOULD THEY FIX THIS BEFORE I MAKE AN OFFER?
Incident date: Feb 3, 2018
ENGINE OIL IS LEAKING FROM TURBO DIRECTLY ONTO EXHAUST. THIS HAS BEEN NOTICED SINCE THE VEHICLE HAD 15000 MILES. WHEN TRAVELING AND COME TO COMPLETE STOP, STRONG OIL BURNING SMELL IS IS NOTICED INSIDE THE CAR AND OUTSIDE THE CAR, NO FLAMES HAVE BEEN SEEN YET. THE VEHICLE HAS ABOUT 24000 MILES AND IT IS GETTING A LOT WORSE. HIGH POTENTIAL OF FIRE.
Incident date: Feb 26, 2020
MY WIFE CAME TO A COMPLETE STOP AT A STOP SIGN. WHEN SHE TRIED TO PULL OFF, THE VEHICLE REFUSED TO MOVE. TWO GOOD SAMARITANS PUSHED HER INTO A PARKING LOT. HAD THIS HAPPENED ON THE INTERSTATE, IT COULD HAVE CAUSED AN ACCIDENT. INSPECTION A FEW DAYS LATER REVEALED RUSTED AND STRIPPED SPLINES ON THE TRANSMISSION OUTPUT SHAFT AND TRANSFER CASE MATING PART. DURING MY RESEARCH, I FOUND THAT THIS IS A F
... AIRLY COMMON PROBLEM CAUSED BY ELECTROLYTIC MIGRATION DUE TO A LACK OF GREASE ON THE MATING PARTS DURING ASSEMBLY. PLEASE NOTE THE ABSOLUTELY CLEAN AREAS OF THE TRANSMISSION AND TRANSFER CASE APART FROM THE RUST DISLODGED DURING DISASSEMBLY.Read more
Incident date: Jan 22, 2020
TL* THE CONTACT OWNS A 2006 LAND ROVER DISCOVERY. THE CONTACT STATED AFTER DRIVING THE VEHICLE FOR A WHILE, THERE WAS AN ABNORMAL ODOR OF FUMES THROUGHOUT THE ENTIRE CABIN OF THE VEHICLE. THE CONTACT STATED SHE PLACED CARDBOARD UNDERNEATH THE VEHICLE TO DETECT THE LEAK. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR A DIAGNOSIS. THE DIAGNOSIS WAS A FUEL RAIL LEAK. THE VEHICLE WAS NOT REPAIRED. TH
... E MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER STATED THE PARTS ARE ON BACK ORDER FOR 3-4 MONTHS. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.Read more
Incident date: Nov 3, 2018
MY CAR DID NOT TELL ME WHAT THE RECALL WAS, AND IT WAS NOT REPAIRED SUCCESSFULLY, BUT MY MAIN DRIVING DOOR COULD NOT BE UNLOCKED AND LOCKED AUTOMATICALLY; ANOTHER FAULT IS THAT THERE IS ALWAYS A LOUD FRICTION SOUND WHILE DRIVING, WHICH HAS NOT BEEN RESOLVED FOR ME; THERE IS ALSO THE FEELING THAT THE LOWER HALF OF THE DOOR IS ABOUT TO FALL OFF, LIKE A BROKEN CAR; BECAUSE OF THE ABOVE FAULTS, MY
... CAR WAS BASICALLY PARKED AT HOME.Read more
Incident date: Nov 3, 2018
MY CAR DID NOT TELL ME WHAT THE RECALL WAS, AND IT WAS NOT REPAIRED SUCCESSFULLY, BUT MY MAIN DRIVING DOOR COULD NOT BE UNLOCKED AND LOCKED AUTOMATICALLY; ANOTHER FAULT IS THAT THERE IS ALWAYS A LOUD FRICTION SOUND WHILE DRIVING, WHICH HAS NOT BEEN RESOLVED FOR ME; THERE IS ALSO THE FEELING THAT THE LOWER HALF OF THE DOOR IS ABOUT TO FALL OFF, LIKE A BROKEN CAR; BECAUSE OF THE ABOVE FAULTS, MY
... CAR WAS BASICALLY PARKED AT HOME.Read more
Incident date: Feb 28, 2020
THERE WAS A RECALL ON THIS VEHICLE FOR THE BACKUP CAMERA NOT ENGAGING, LAND ROVER CAMPAIGN N637. I HAVE BROUGHT IT IN TO THE DEALER THREE TIMES TO HAVE THIS REPAIRED. MY BACKUP CAMERA STILL DOES NOT CONSISTENTLY WORK. SOMETIMES IT WORKS; SOMETIMES IT DOES NOT WORK.
Incident date: Feb 1, 2020
GOES DEAD WITHOUT WARNING. THIS HAPPENS BOTH IN TOWN AND ON THE HIGHWAY. YOU LOSE ALL OF YOUR POWER STEERING AND BRAKES. THE DEALERSHIP NOR REGULAR SHOPS HAVE BEEN ABLE TO SOLVE THE PROBLEM. IT WILL START RIGHT BACK UP.
Incident date: Feb 19, 2020
MY DRIVER SIDE DOOR WAS OPENING ON ITS OWN WHEN I HIT A BUMP OR MAKING A TURN WHILE DRIVING EVEN AFTER I LOCKED IT. HAD I NOT BEEN PAYING ATTENTION I WOULD HAVE FEEL OUT OF THE DOOR .I NO THERE IS A OPEN RECALL ON THAT CAN YOU ALL PLEASE FIND OUT WHAT IS TAKING THEM SO LONG TO FIX THIS PROBLEM BEFORE SOME GET HURT OR WORSE
Incident date: Feb 16, 2020
I WAS STOPPED AT A LIGHT WITH MY CAR IN DRIVE AND FOOT ON THE BRAKE WHEN THE DASHBOARD STARTED ALERTING ME THAT I WAS IN THE WRONG GEAR. I LOOKED DOWN AT THE SHIFT NOB AND THE D WAS FLASHING ON AND OFF AS WELL AS IN THE DASHBOARD. I PUT IT IN PARK AND BACK TO DRIVE AND THE LIGHT TURNED GREEN AND I PRESSED THE GAS. INSTEAD OF GOING FORWARD THE CARS WENT BACKWARDS WHILE IN THE DRIVE GEAR. I ALMOST H
... IT THE CAR BEHIND ME AND ALMOST GOT HIT WITH ALL OF THE CARS COMING FULL FORCE SINCE THE LIGHT WAS GREEN. I WAS IN THE DRIVE GEAR AND COULDN'T GO FOWARD THE CAR KEPT GOING BACKWARDS. IT WAS REALLY SCARRY AND YOUR CAR SHOULD NOT GO IN THE OPPOSITE DIRECTION OF WHAT YOU ARE SELECTING IN YOUR GEAR. I TOOK IT IN TO THE DEALER BUT THIS IS A HUGE SAFETY ISSUE AND SHOULD BE CORRECTED IMMEDIATELY. I DON'T HAVE A PHOTO BUT I HAVE A VIDEO THAT I CAN EMAIL IN.Read more
Incident date: Feb 1, 2017
HUMMING NOISE WHEN DRIVING DUE TO FAULTY DIFFERENTIAL. ONLY HAS 40,099 MILES....ALSO STARTS SOME DAYS AND OTHER DAYS MAY TAKE UP TO 3 TIMES BEFORE IT WILL START WITHOUT DYING. TOOK TO SEVERAL SHOPS THAT SAID THEY CAN'T FIGURE OUT PROBLEM AND THEY CALLED LANDROVER ONLY TO BE TOLD, THIS IS A COMMON PROBLEM AND NO ONE SOLUTION HAS BEEN FOUND TO FIX IT. THIS HAS BEEN GOING ON FOR 3 YEARS AND NO ONE CA
... N FIX.Read more
Incident date: Feb 1, 2017
HUMMING NOISE WHEN DRIVING DUE TO FAULTY DIFFERENTIAL. ONLY HAS 40,099 MILES....ALSO STARTS SOME DAYS AND OTHER DAYS MAY TAKE UP TO 3 TIMES BEFORE IT WILL START WITHOUT DYING. TOOK TO SEVERAL SHOPS THAT SAID THEY CAN'T FIGURE OUT PROBLEM AND THEY CALLED LANDROVER ONLY TO BE TOLD, THIS IS A COMMON PROBLEM AND NO ONE SOLUTION HAS BEEN FOUND TO FIX IT. THIS HAS BEEN GOING ON FOR 3 YEARS AND NO ONE CA
... N FIX.Read more
Incident date: Jun 12, 2019
BOUGHT CAR LAST MAY, 2019, AND WITHIN FOUR MONTHS WAS BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. WATER GOT INSIDE MY VEHICLE FROM THE FRONT WINDSHIELD WITH WATER EVERYWHERE INSIDE, INCLUDING THE DASHBOARD, SCREEN AND MAIN CONSOLE. DEALERSHIP SAID IT WAS FROM THE WINDOW RECALLS, BUT MINE NEVER WAS RECALLED. THEY SAID THE SEALS WHERE FAULTY. FAULTY ENGINE O2 SENSOR (THREE FAULTY CODES) RIGHT
... WHEN I WAS DRIVING BACK FROM MY WINDSHIELD REPAIR. TURNED AROUND AND DROPPED CAR BACK OFF. CAMERA SYSTEM FAULT MESSAGE WAS ON THE SCREEN. THEY CLAIM NOTHING WAS WRONG. THIS WAS AFTER WATER GOT INTO MY CAR. BASICALLY, I'M JUST WAITING FOR THE NEXT THING TO HAPPEN WITH MY CAR WITH SO MUCH WATER GETTING INSIDE THE CABIN AND MAIN CONSOLE AREA. DEALERSHIP SAID THEY CAN DO NOTHING ABOUT IT AS EVERYTHING IS WORKING NOW. VEHICLE WAS SITTING OUTSIDE WHEN WATER GOT INSIDE. WHEN OTHER ITEMS HAPPENED, I WAS DRIVING. THESE HAPPENED ON JUNE OF 2019, SEPTEMBER OF 2019 AND NOVEMBER 0F 2019.Read more
Incident date: Jun 12, 2019
BOUGHT CAR LAST MAY, 2019, AND WITHIN FOUR MONTHS WAS BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. WATER GOT INSIDE MY VEHICLE FROM THE FRONT WINDSHIELD WITH WATER EVERYWHERE INSIDE, INCLUDING THE DASHBOARD, SCREEN AND MAIN CONSOLE. DEALERSHIP SAID IT WAS FROM THE WINDOW RECALLS, BUT MINE NEVER WAS RECALLED. THEY SAID THE SEALS WHERE FAULTY. FAULTY ENGINE O2 SENSOR (THREE FAULTY CODES) RIGHT
... WHEN I WAS DRIVING BACK FROM MY WINDSHIELD REPAIR. TURNED AROUND AND DROPPED CAR BACK OFF. CAMERA SYSTEM FAULT MESSAGE WAS ON THE SCREEN. THEY CLAIM NOTHING WAS WRONG. THIS WAS AFTER WATER GOT INTO MY CAR. BASICALLY, I'M JUST WAITING FOR THE NEXT THING TO HAPPEN WITH MY CAR WITH SO MUCH WATER GETTING INSIDE THE CABIN AND MAIN CONSOLE AREA. DEALERSHIP SAID THEY CAN DO NOTHING ABOUT IT AS EVERYTHING IS WORKING NOW. VEHICLE WAS SITTING OUTSIDE WHEN WATER GOT INSIDE. WHEN OTHER ITEMS HAPPENED, I WAS DRIVING. THESE HAPPENED ON JUNE OF 2019, SEPTEMBER OF 2019 AND NOVEMBER 0F 2019.Read more
Incident date: Jun 12, 2019
BOUGHT CAR LAST MAY, 2019, AND WITHIN FOUR MONTHS WAS BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. WATER GOT INSIDE MY VEHICLE FROM THE FRONT WINDSHIELD WITH WATER EVERYWHERE INSIDE, INCLUDING THE DASHBOARD, SCREEN AND MAIN CONSOLE. DEALERSHIP SAID IT WAS FROM THE WINDOW RECALLS, BUT MINE NEVER WAS RECALLED. THEY SAID THE SEALS WHERE FAULTY. FAULTY ENGINE O2 SENSOR (THREE FAULTY CODES) RIGHT
... WHEN I WAS DRIVING BACK FROM MY WINDSHIELD REPAIR. TURNED AROUND AND DROPPED CAR BACK OFF. CAMERA SYSTEM FAULT MESSAGE WAS ON THE SCREEN. THEY CLAIM NOTHING WAS WRONG. THIS WAS AFTER WATER GOT INTO MY CAR. BASICALLY, I'M JUST WAITING FOR THE NEXT THING TO HAPPEN WITH MY CAR WITH SO MUCH WATER GETTING INSIDE THE CABIN AND MAIN CONSOLE AREA. DEALERSHIP SAID THEY CAN DO NOTHING ABOUT IT AS EVERYTHING IS WORKING NOW. VEHICLE WAS SITTING OUTSIDE WHEN WATER GOT INSIDE. WHEN OTHER ITEMS HAPPENED, I WAS DRIVING. THESE HAPPENED ON JUNE OF 2019, SEPTEMBER OF 2019 AND NOVEMBER 0F 2019.Read more
Incident date: Feb 7, 2020
I PUT MY CAR IN PARK WHILE STILL RUNNING AND EXITED IT TO GRAB SOMETHING ABOUT 15 FEET AWAY ON A FRONT PORCH. I HEARD THE ENGINE MAKE A NOISE, I TURNED MY HEAD AND SAW THE CAR STARTING TO MOVE TOWARDS ME UP A SLIGHT HILL ON ITS OWN. I RAN TO THE CAR, OPENED THE DRIVER DOOR, AND TRIED TO STOP IT BUT FELL. THE CAR RAN OVER MY FOOT AND HIT THE FRONT OF THE HOUSE THAT CAUSED IT TO STOP. PRIOR TO THI
... S INCIDENT IT WAS IN FOR SERVICE FOR A FOUL ODOR THAT WAS COMING FROM INSIDE OF MY CAR. THEY HAD IT IN THE SHOP TWICE AND MADE A REPAIR THAT DID NOT FULLY CORRECT THE ISSUE. A FEW DAYS PRIOR TO THIS INCIDENT I NOTICED THERE WAS AN ISSUE ON ACCELERATION. AFTER ABOUT 10 MILES AN HOUR IT WOULD START TO HESITATE THEN GO INTO THE NEXT GEAR. I WAS GOING TO SCHEDULE A SERVICE FOR THIS AND THEN THE ACCIDENT HAPPEN. MY FOOT GOT TRAPPED UNDER THE BACK WHEEL AND EMERGENCY SERVICES REQUIRED TO REMOVE VEHICLE.*DT VEHICLE WAS TAKEN TO HENNESSY JAGUAR LAND ROVER GWINNETT (DULUTH, GA) TO BE INSPECTED. *DLRead more
Crash
1 injured
Incident date: Dec 30, 2019
WHEN I TURNED MY CAR ON IN THE MORNING THE STEREO WAS NOT WORKING AND YOU COULD HEAR CRACKLING. I THEN WAS DROPPING MY SON OFF AT SCHOOL AND WE WERE GOING SLOW BECAUSE WE WERE IN THE SCHOOL ZONE.MAYBE 5-10 MPH I SMELLED SMOKE AND THEN LOOKED BACK AND SAW SMOKE COMING FROM INSIDE THE CAR WHERE THE READING LIGHT IS IN THE BACK. I HAD TO PARK MY TRUCK AT MY DADS CAR BECAUSE I DID NOT FEEL SAFE DRIVI
... NG IT. I GOOGLED AND FOUND THAT A LOT OF RANGE ROVER HAVE A FAULTY SUNROOF TO WHERE WATER LEAKS CAUSING ELECTRICAL DAMAGE. THIS WAS ALSO WHAT THE RANGE ROVER SPECIALIST TOLD ME HE HAS SEEN HAPPEN. MY TRUCK MODEL HOWEVER HAS YET TO BE RECALLED. BUT THERE ARE OTHER MODELS THAT HAVE BEEN RECALLED FOR THIS SUNROOF ISSUE. IT IS CLEARLY SOMETHING LAND ROVER VEHICLES HAVE AN ISSUE WITH. I AM OUT OF WARRANTY JUST A MONTH AGO. WHEN I WENT YESTERDAY TO MY DADS HOUSE TO GET SOMETHING OUT OF MY TRUCK IT WAS COVERED IN MOLD. THIS IS BECAUSE THERE IS SO MUCH WATER THAT SEEPED THROUGH THE SIDES OF THE CAR. YOU CAN TELL BECAUSE THE MOLD WAS COMING FROM THE SEATBELT HOLES AND SUCH.Read more
Incident date: Feb 7, 2020
TL* THE ATTORNEY CALLED ON BEHALF OF THE VEHICLE OWNER/DRIVER. THE DRIVER OWNS A 2020 RANGE ROVER. THE CONTACT STATED THAT WHILE THE DRIVER WAS REVERSING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE COLLIDED WITH ANOTHER VEHICLE AND A PARKED VEHICLE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE ATTORNEY STATED THAT THE DRIVER HAD NO CONTROL OF THE VEHIC
... LE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE ACCIDENT SCENE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.Read more
Crash
1 injured
Incident date: Jan 20, 2020
TL* THE CONTACT OWNS A 2009 LAND ROVER. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER WOULD ENTER THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE CARPET WAS SOAKED. THE CONTACT WAS UNAWARE OF THE WHERE THE WATER WAS ENTERING THE VEHICLE. THE CONTACT WAS ALSO CONCERNED THAT ELECTRICAL SYSTEMS IN THE VEHICLE COULD BE AFFECTED BY WATER INTRUSION INTO UNSEALED ELECTRICAL PORTS OR PLUGS
... . NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE SHIFTED GEARS TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN). LAND ROVER OF TACO
... MA LOCATED AT 1601 40TH AVE CT E, FIFE, WA 98424, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE 8 TIMES IN TOTAL. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.Read more
Incident date: May 14, 2018
DOOR LATCHES DO NOT LOCK.
Incident date: Feb 4, 2020
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Incident date: Feb 4, 2020
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Incident date: Feb 4, 2020
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Incident date: Dec 27, 2019
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARING OF BRAKES, ECO START/STOP FAILURE, REPEATED O2 OXYGEN SENSOR FAILUR
... E TRIGGERING CHECK ENGINE LIGHT WARNINGS, WINDSHIELD WASHER FLUID LEAK BEHIND FRONT BUMPER. MANUFACTURER AND DEALERSHIP ARE AWARE OF DEFECTS AND PERFORM DECEPTIVE, MINIMAL REPAIRS UNDER WARRANTY WITH THE EXPECTATION THAT THESE DEFECTS WILL PRESENT BIGGER PROBLEMS DOWN THE ROAD AFTER THE WARRANTY HAS EXPIRED AND WILL INCUR COST AT CONSUMER EXPENSE AND DEALERSHIP/MANUFACTURER PROFIT. FAILURE OF THE DEALERSHIP/MANUFACTURER TO REPAIR THESE DEFECTS HAS CAUSED ENGINE FAILURE IN MY VEHICLE THAT I HAVE OWNED FOR 3 YEARS. I HAVE BEEN IN CONTACT WITH MANUFACTURER AND THEY ARE STALLING AND DELAYING IN PROVIDING ANY REMEDY FOR THIS MATTER. I HAVE FULL DOCUMENTATION AND SERVICE RECORDS SINCE OWNERSHIP OF THE CAR. CAR WAS SERVICED AT LAND ROVER DEALERSHIPS. IN ADDITION, VEHICLE HAS HAD VARIOUS RECALLS KNOWN TO NHTSA.Read more
Incident date: Dec 27, 2019
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARING OF BRAKES, ECO START/STOP FAILURE, REPEATED O2 OXYGEN SENSOR FAILUR
... E TRIGGERING CHECK ENGINE LIGHT WARNINGS, WINDSHIELD WASHER FLUID LEAK BEHIND FRONT BUMPER. MANUFACTURER AND DEALERSHIP ARE AWARE OF DEFECTS AND PERFORM DECEPTIVE, MINIMAL REPAIRS UNDER WARRANTY WITH THE EXPECTATION THAT THESE DEFECTS WILL PRESENT BIGGER PROBLEMS DOWN THE ROAD AFTER THE WARRANTY HAS EXPIRED AND WILL INCUR COST AT CONSUMER EXPENSE AND DEALERSHIP/MANUFACTURER PROFIT. FAILURE OF THE DEALERSHIP/MANUFACTURER TO REPAIR THESE DEFECTS HAS CAUSED ENGINE FAILURE IN MY VEHICLE THAT I HAVE OWNED FOR 3 YEARS. I HAVE BEEN IN CONTACT WITH MANUFACTURER AND THEY ARE STALLING AND DELAYING IN PROVIDING ANY REMEDY FOR THIS MATTER. I HAVE FULL DOCUMENTATION AND SERVICE RECORDS SINCE OWNERSHIP OF THE CAR. CAR WAS SERVICED AT LAND ROVER DEALERSHIPS. IN ADDITION, VEHICLE HAS HAD VARIOUS RECALLS KNOWN TO NHTSA.Read more
Incident date: Dec 27, 2019
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARING OF BRAKES, ECO START/STOP FAILURE, REPEATED O2 OXYGEN SENSOR FAILUR
... E TRIGGERING CHECK ENGINE LIGHT WARNINGS, WINDSHIELD WASHER FLUID LEAK BEHIND FRONT BUMPER. MANUFACTURER AND DEALERSHIP ARE AWARE OF DEFECTS AND PERFORM DECEPTIVE, MINIMAL REPAIRS UNDER WARRANTY WITH THE EXPECTATION THAT THESE DEFECTS WILL PRESENT BIGGER PROBLEMS DOWN THE ROAD AFTER THE WARRANTY HAS EXPIRED AND WILL INCUR COST AT CONSUMER EXPENSE AND DEALERSHIP/MANUFACTURER PROFIT. FAILURE OF THE DEALERSHIP/MANUFACTURER TO REPAIR THESE DEFECTS HAS CAUSED ENGINE FAILURE IN MY VEHICLE THAT I HAVE OWNED FOR 3 YEARS. I HAVE BEEN IN CONTACT WITH MANUFACTURER AND THEY ARE STALLING AND DELAYING IN PROVIDING ANY REMEDY FOR THIS MATTER. I HAVE FULL DOCUMENTATION AND SERVICE RECORDS SINCE OWNERSHIP OF THE CAR. CAR WAS SERVICED AT LAND ROVER DEALERSHIPS. IN ADDITION, VEHICLE HAS HAD VARIOUS RECALLS KNOWN TO NHTSA.Read more
Incident date: Feb 2, 2020
SEEMS AS IF EITHER THE BRAKE BOOSTER OR A PART OF THE BRAKING SYSTEM IS NOT PROVIDING AMPLE STOPPING POWER. THE VEHICLE HAS A DIFFICULT TIME STOOPING IN A HARD BRAKING SCENARIO EITHER FROM HIGHWAY SPEEDS OR FROM A COMPLETE STOP AT A STOP SIGN WHEN WE REALIZED A VEHICLE WAS COMING AND HAD TO SLAM ON THE BRAKES THE VEHICLE DID NOT STOP AS IT SHOULD HAVE. I HAVE HEARD OF THIS BEING AN ISSUE AND THOUG
... HT THERE WAS ALREADY A RECALL BUT YOUR WEBSITE SAYS OTHERWISE.Read more
Incident date: Jan 16, 2020
TL* THE CONTACT OWNS A 2003 LAND ROVER DISCOVERY. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE BOSCHE ENGINE WHICH CAUSED THE ENGINE TO OVERHEAT. THE FAILURE CAUSED THE COOLANT TO BOIL IN THE MAIN CYLINDER HEAD AND MIX WITH THE OIL IN THE ENGINE. THE CONTACT WAS QUOTED A COST OF $7,000 FOR THE ENGINE TO BE REPLACED. THE VEHICLE WAS TAKEN TO (LAND ROVER NORTH ATLANTA 1505 MANSELL RD, ALPHARETT
... A, GA 30009, (770) 587-2000) TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. *JSRead more
Incident date: Jan 29, 2020
2016 RANGE ROVER. CONSUMER WRITES IN REGARDS TO MECHANICAL PROBLEM. CONSUMER STATES THAT VEHICLE SHUTS DOWN WITHOUT WARNING. *LD *JS
Incident date: Jan 23, 2020
WAS IN SUPERMARKET PARKING LOT, ABOUT TO PUT THE CAR IN PARK AND CAR ACCELARATED WITH FULL FORCE ON ITS OWN ONTO A FENCE IN FRONT OF PARKING SPACE.
Crash
Incident date: Jan 23, 2020
WAS IN SUPERMARKET PARKING LOT, ABOUT TO PUT THE CAR IN PARK AND CAR ACCELARATED WITH FULL FORCE ON ITS OWN ONTO A FENCE IN FRONT OF PARKING SPACE.
Crash
Incident date: Jan 23, 2020
WAS IN SUPERMARKET PARKING LOT, ABOUT TO PUT THE CAR IN PARK AND CAR ACCELARATED WITH FULL FORCE ON ITS OWN ONTO A FENCE IN FRONT OF PARKING SPACE.
Crash
Incident date: Aug 20, 2019
ELECTRICAL AND SUSPENSION PROBLEM
Incident date: Aug 20, 2019
ELECTRICAL AND SUSPENSION PROBLEM
Incident date: Aug 20, 2019
ELECTRICAL AND SUSPENSION PROBLEM
Incident date: Feb 16, 2019
WE LEASED FROM ROSENTHAL JAGUAR/LAND ROVER IN VIENNA, VA ON JANUARY 7, 2018 A 2017 LAND ROVER RR EVOQUE. WE LEASED THE VEHICLE FOR USE BY OUR SON, WHO IS A PH.D. STUDENT. DURING THE PAST YEAR, OUR SON HAS HAD TWO POTENTIALLY LIFE-THREATENING INCIDENTS WITH THE VEHICLE. ON FEBRUARY 16, 2019 WHILE DRIVING THE RANGE ROVER ON HWY 476 NEAR PHILADELPHIA, WHEN HE ACCELERATED, THE ENGINE CUT OUT, LEAVING
... HIM TRAVELING AT A SUBSTANTIAL RATE OF SPEED ON A HIGHWAY WITHOUT POWER. A LIGHT APPEARED ON THE DASHBOARD READING "GEAR BOX FAULT". MY SON WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY (BUT ONLY AT A PLACE WHERE IT WAS EXTREMELY DANGEROUS TO BE). JAGUAR RANGE ROVER ROADSIDE ASSISTANCE WAS CONTACTED. IT TOOK APPROXIMATELY FOUR HOURS FOR ROADSIDE ASSISTANCE TO COME. ALL THE WHILE MY SON WAS STANDING OUTSIDE THE CAR IN FREEZING WEATHER IN A SITUATION THAT EXPOSED HIM TO CONSIDERABLE DANGER. THE CAR WAS TOWED TO ALLENTOWN RANGE ROVER WHERE THE PROBLEM WAS DIAGNOSED AS A FAULT FROM A CELENOID IN THE TRANSMISSION. REPAIR WORK WAS DONE AND THE PROBLEM, WE WERE TOLD, WAS CORRECTED. HOWEVER, THE SAME PROBLEM OCCURRED AGAIN ON DECEMBER 14, 2019, WHILE MY SON WAS DRIVING ON HWY I-95 NORTH OF RICHMOND, VA. MY SON STEPPED ON THE GAS, AND THE ENGINE STOPPED RESPONDING, "GEAR BOX FAULT" APPEARED ON THE DASHBOARD. MY SON, FORTUNATELY, WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE HE CALLED ROADSIDE ASSISTANCE. THIS TIME HE WAS ABLE TO RESTART THE CAR BEFORE ROADSIDE ASSISTANCE ARRIVED. WE THEN PROMPTLY REPORTED THE MATTER TO ROSENTHAL JAGUAR/LAND ROVER, SPEAKING TO A MR. MOHAMMAD NORESTANI. NEITHER MY SON, MY WIFE, NOR I FEEL COMFORTABLE DRIVING THIS VEHICLE. TWICE THE ENGINE CUT OUT WHILE THE CAR WAS TRAVELING ON A MAJOR HIGHWAY AND IN BOTH INSTANCES, MY SON'S LIFE WAS POTENTIALLY PUT AT RISK BY THIS PROBLEM. PLEASE SEE OUR REMAINING NOTES IN PDF ATTACHED. MPH AND MILEAGE IS APPROXIMATE.Read more
Incident date: Jan 25, 2020
WAS STATIONARY WITH MY FOOT ON THE BRAKE AT A STOP LIGHT. TRUCK ACCELERATED WHILE MY FOOT WAS ON THE BRAKE AND JERKED THE VEHICLE FORWARD. THIS WAS THE SECOND TIME THIS HAS HAPPENED.
Incident date: Dec 17, 2019
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT WHILE COMING TO A STOP THE VEHICLE JERKED FORWARD. THE CONTACT STATED THAT THE RPM REVVED INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED UP AND THE VEHICLE MOVED FORWARD. THE MAIN COMPUTER MODULE THAT CONTROLS MANY ELECTRICAL FUNCTIONS WITHIN THE VEHICLE CEASED C
... AUSING THE BACK-UP CAMERA AND SENSORS TO INTERMITTENTLY FAIL. DEALER (LAND ROVER VENTURA LOCATED AT 3190 PERKIN AVE, CA 93003, (855)222-3243) WHO REBOOTED A CERTAIN SYSTEM WITHIN THE VEHICLE (SYSTEM UNKNOWN) AND UPDATED THE SOFTWARE HOWEVER, THE FAILURE REMAINED. THE VEHICLE WAS RETURNED ANOTHER DEALER (JAGUAR MISSION VIEJO LOCATED AT 28701 MARGUERITE PKWY, MISSION VIEJO, CA 92692 PHONE NUMBER 949-392-7300) WHO DIAGNOSED TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE GEAR SHIFT MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 900.Read more
Incident date: Dec 17, 2019
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT WHILE COMING TO A STOP THE VEHICLE JERKED FORWARD. THE CONTACT STATED THAT THE RPM REVVED INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED UP AND THE VEHICLE MOVED FORWARD. THE MAIN COMPUTER MODULE THAT CONTROLS MANY ELECTRICAL FUNCTIONS WITHIN THE VEHICLE CEASED C
... AUSING THE BACK-UP CAMERA AND SENSORS TO INTERMITTENTLY FAIL. DEALER (LAND ROVER VENTURA LOCATED AT 3190 PERKIN AVE, CA 93003, (855)222-3243) WHO REBOOTED A CERTAIN SYSTEM WITHIN THE VEHICLE (SYSTEM UNKNOWN) AND UPDATED THE SOFTWARE HOWEVER, THE FAILURE REMAINED. THE VEHICLE WAS RETURNED ANOTHER DEALER (JAGUAR MISSION VIEJO LOCATED AT 28701 MARGUERITE PKWY, MISSION VIEJO, CA 92692 PHONE NUMBER 949-392-7300) WHO DIAGNOSED TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE GEAR SHIFT MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 900.Read more
Incident date: Dec 21, 2019
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE DOOR WAS OPENED AND THE CONTACT NOTICED WATER INSIDE THE CAB. THE CONTACT STATED THAT THE WATER ENTERED FROM THE SEAL OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER ANAHEIM HILLS LOCATED AT 5401 E LA PALMA AVE, ANAHEIM, CA 92807, AND THE DEALER WAS INFORMED OF
... THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000.Read more
Incident date: Dec 24, 2019
WITH FEWER THAN 15K MILES ON IT, THE LAND ROVER WINDSHIELD HAS RETAINED FOUR ROCK CHIPS AND A LONG CRACK ACROSS THE FRONT WINDSHIELD GLASS WITH NORMAL DRIVING. THIS PILKINGTON GLASS IS EXTREMELY FRAGILE AND DANGEROUS. I HAVE CONTACTED LAND ROVER AND MY LOCAL FORT WORTH DEALER BECAUSE IT IS INSIDE WARRANTY PERIOD AND I FEEL THIS IS A SAFETY ISSUE. THE WINDSHIELD SUSTAINS DAMAGE OUTSIDE THE EXPECTED
... DAMAGE FROM THE TINIEST BIT OF GRAVEL. THIS I MY FIFTH LAND ROVER AND MY THIRD WINDSHIELD TO REPLACE. I HAVE BROUGHT THIS TO LAND ROVER'S ATTENTION, BUT THEY CONTINUE TO REFER TO IT AS "AN INSURANCE CLAIM" THOUGH I AM PRESENTING IT AS A SAFETY ISSUE & ASKING THAT IT BE ADDRESSED IN SOME MEANINGFUL WAY. THE CAR WAS IN REGULAR HIGHWAY TRAFFIC, TRAVELLING WELL BEHIND OTHER TRAFFIC WHEN ALL THREE ROCK CHIPS AND CRACK OCCURRED. LAND ROVER SERVICE MANAGER, ROBERT SMILEY, HAS REPEATEDLY TRIED TO HAND THIS PROBLEM BACK TO LAND ROVER. RATHER THAN LOOK AT THE ISSUE, THEY'VE REFERRED IT BACK TO HIM AND HE HAS DONE NOTHING TO ADDRESS IT FOR OVER A MONTH. I WAS NOT OFFERED A LOANER, BUT TOLD THAT "IF [YOU] DON'T FEEL SAFE, THEN DON'T DRIVE THE CAR." MR. SMILEY, JOE QUANGUAN, AND LAND ROVER HAVE TREATED MY CONCERNS ABOUT THE SAFETY OF THIS WINDOW AS A JOKE. I WOULD LIKE SOMEONE TO ADDRESS IT AND TO DOCUMENT THAT THIS GLASS CONFORMS TO THE STANDARDS PLACED UPON IMPORTS BY THE US, IF SUCH STANDARDS EXIST.Read more
Incident date: Jan 14, 2019
R20378
Incident date: Jan 14, 2019
R20378
Incident date: Jan 14, 2019
R20378
Incident date: Jan 21, 2020
THE BACK LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AND WHEN I STOPPED THE VEHICLE AND TRIED TO CLOSE THE DOOR IT WOULD NOT SHUT, IT WOULD SPRING OPEN AND NOT LATCH. THIS HAS HAPPENED TWICE NOW. THE FIRST TIME IT OCCURRED ONE MONTH AGO AND I TOOK THE CAR TO THE DEALER AND THEY CLAIMED THERE WAS NO RECALL AND THEY ALLEGED TO HAVE DONE A RESET WHICH THEY UNDERSTOOD WOULD SOLVE THE
... SAFETY ISSUE. YESTERDAY, APPROXIMATELY ONE MONTH LATER, IT OCCURRED AGAIN. I WAS DRIVING ON A MAIN ROADWAY WITH MANY CARS AROUND ME AND I NOTICED THE DOOR WAS AJAR AND IN RISK OF HITTING THE CARS DRIVING BY ME. I IMMEDIATELY SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND TRIED TO CLOSE THE DOOR AND IT WOULD NOT LATCH CLOSE. BOTH TIMES THIS HAS HAPPENED I WAS DRIVING AT MODERATE SPEED, AT AROUND 35 MPH, ON MAIN ROADWAYS WITH MANY OTHER CARS AROUND ME, SO IT WAS DIFFICULT TO IMMEDIATELY PULL OVER AND AVOID DAMAGE AND HARM. YESTERDAY, WHEN I PULLED TO THE SIDE OF THE ROAD, I CALLED THE DEALER AND THEY TOLD ME THEY WOULD SEND A TOWING TRUCK. AFTER WAITING 2 HOURS ON SIDE OF ROAD, MY HUSBAND CAME AND TAPED THE DOOR SHUT SO THAT I COULD DRIVE IT TO THE DEALER. WHEN WE ARRIVED AT THE DEALER THE SERVICE SUPERVISOR CAME OUT AND VIEWED IT AND SAW IT FOR HIMSELF AND EXPERIMENTED WITH THE FACT THAT THE DOOR WOULD NOT CLOSE, NO MATTER WHAT EFFORT WAS MADE. THE DEALER IS IN POSSESSION OF THE CAR NOW, APPARENTLY CHECKING WHAT THE ISSUE IS AND TO THEN FIND A SOLUTION. HOWEVER, I HAVE NO CONFIDENCE THAT THEY WILL IN FACT SOLVE THIS SAFETY ISSUE BECAUSE IT HAS ALREADY HAPPENED ONE TIME AND THEY SAID THEY FIXED IT AND IT OCCURRED AGAIN ONE MONTH LATER. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I HAVE YOUNG CHILDREN WHO SIT IN THE BACK SEAT AND ALSO OTHER PEOPLE/VEHICLES COULD BE AFFECTED BY A DOOR FLYING OPEN WHILE A CAR IS IN MOTION IN A PUBLIC ROAD.Read more
Incident date: Dec 22, 2019
WINDSHIELD LEAKS
Incident date: Dec 2, 2019
VEHICLE WAS IN MOTION AT 65 MILES PER HOUR ON A MAJOR HIGHWAY. WITHIN A FEW MINUTES OF WARNING INDICATORS SHOWING THAT THE VEHICLE'S CHARGING SYSTEM WAS NOT FUNCTIONING, THE CAR BEGAN TO JOLT AND LOOSE POWER. THE VEHICLE LOST ALL POWER WITHIN A MINUTE. FLUID WAS LEAKING FROM THE VEHICLE. HAZARD LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TOWED. THE INITIAL DIAGNOSIS WAS A FAILED PULLEY, REQUIRING
... THAT THE ENGINE BE REPLACED.Read more
Incident date: Jan 12, 2020
OUR VEHICLE THROWS A CODE THAT LOCKS PARKING BRAKE WHEN DRIVING AND IMMEDIATELY STOPS THE CAR IT HAS HAPPENED MULTIPLE TIMES LUCKILY WE WERE ON SIDE ROADS WITH VEHICLES NOT BEHIND US THIS HAPPENED AT LEAST THREE TIMES THE TRANSMISSION WAS REBUILT AS THE SOLUTION BUT CONTINUED TO HAPPEN NOW TWO GRAND TO REPLACE PARKING MODULE WHICH HAS PUT US IN DANGER FIVE TIMES AND NO DIAGNOSTIC RE
... PORT TILL NOW THAT IS THE PROBLEM THIS TIME IT HAPPENED IN MOUNTAINS IN A SNOW STORM RIGHT BEFORE WE ENTERED THE HIGHWAY HAD WE BEEN ON THE HIGHWAY WE WOULD HAVE BEEN REARENDED IT HAS HAPPENED AT 40MILES AN HOUR 25 15 35 AND PARKED THERE WERE NO CODES THROWN UNDER TESTING UNTIL THIS LAST ONE WITH THE SNOWY ROAD A CAR TRAVELING BEHIND ME WOULD NOT HAVE BEEN ABLE TO STOP IT GIVES ME ABOUT 30 SECS TO 1 MINUTE TO PUL OVER BEFORE IT STOPSRead more
Incident date: Jan 1, 2014
REAR DIFFERENTIAL FAILURE BEFORE 60,000 MILES. MAKES NOISE WHILE DRIVING. MANUFACTURER HAS ACKNOWLEDGED DESIGN ISSUE.