Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
DISCOVERY
(2018) — STEERING
Oct 6, 2019
Incident date: Aug 22, 2019
LET ME START, BY SAYING THIS HAPPENED 2 MONTHS AGO, IN MONTERREY N.L MEXICO. I WAS PULLING OUT OF MY DRIVEWAY THE CAR FELT LIKE IT TURNED OFF AND IT PULLED TO THE RIGHT AND I CRASHED HITTING TWO CARS. SENT IT TO RANGE ROVER AND THEY STATED THE POWER STEERING BOX WAS DAMAGED AND I ASKED THEM ABOUT ANY RECALL THE SAID NO THIER HADN'T BEEN. I NEED MY CAR FIXED CAN YOU HELP PLEASE. MEXICO DOESN'T WA... Read more
Crash
LAND ROVER
RANGE ROVER SPORT
(2019) — ELECTRICAL SYSTEM
Oct 4, 2019
Incident date: Sep 30, 2019
ALL THE SCREENS (3) WITHIN THE CAR AS SUBJECT TO FREEZING, OR COMPLETE FAILURE. THIS INCLUDES THE MAIN SPEEDOMETER SCREEN, THE CLIMATE CONTROL SCREEN, THE ENTERTAINMENT SCREEN, THE BLUETOOTH FUNCTION, THE LANE CHANGE ASSISTANCE WITHIN THE REAR VIEW MIRRORS. THIS ISSUE IS PREVALENT IN ALL RANGE ROVERS, RANGE ROVER SPORTS AND VELARS, AND THERE ARE MULTIPLE FORUMS ON THE INTERNET ABOUT THE ISSUE. IT ... Read more
LAND ROVER
LR4
(2012) — ENGINE
Sep 30, 2019
Incident date: Sep 30, 2019
2012 LAND ROVER LR4 HSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIMING CHAIN. *LD *JS
LAND ROVER
RANGE ROVER SPORT
(2010) — UNKNOWN OR OTHER
Sep 30, 2019
Incident date: Sep 1, 2019
THE COOLANT RESERVOIR HAS A KNOWN DEFECT WELL KNOWN BY THE DEALERSHIP AND THE SERVICE DEPARTMENT AT LAND ROVER. THE COOLANT RESERVOIR HAS A LEVEL INDICATOR BUILT INSIDE THE RESERVOIR WHICH GETS SATURATED WITH COOLANT AND DROPS TO THE BOTTOM OF THE RESERVOIR. THEN THE LOW COOLANT LIGHT INDICATOR COMES ON ON THE DASH GIVING YOU A FALSE READING EVEN THOUGH THE COOLANT IS NOT LOW. FOR THIS THE CAR OWN... Read more
LAND ROVER
RANGE ROVER
(2013) — SUSPENSION
Sep 28, 2019
Incident date: Sep 26, 2019
WHILE DRIVING ON A CITY STREET MY ENTIRE STEERING WHEEL CAME LOOSE AND DETACHED FROM THE VEHICLE.
LAND ROVER
RANGE ROVER
(2013) — STEERING
Sep 28, 2019
Incident date: Sep 26, 2019
WHILE DRIVING ON A CITY STREET MY ENTIRE STEERING WHEEL CAME LOOSE AND DETACHED FROM THE VEHICLE.
LAND ROVER
RANGE ROVER
(2013) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 28, 2019
Incident date: Sep 26, 2019
WHILE DRIVING ON A CITY STREET MY ENTIRE STEERING WHEEL CAME LOOSE AND DETACHED FROM THE VEHICLE.
LAND ROVER
RANGE ROVER SPORT
(2016) — LATCHES/LOCKS/LINKAGES
Sep 26, 2019
Incident date: May 24, 2019
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V390000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTAC... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) — SEAT BELTS
Sep 26, 2019
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V350000 (SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONF... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) — ELECTRICAL SYSTEM
Sep 24, 2019
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. SOON AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE ECO BUTTON WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO LAND ROVER SAN ANTONIO (13660 I-10, SAN ANTONIO, TX 78249, 210-561-4900) AND WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORT. THE CONTACT WAS GIVEN A QUOTE OF $1,000 FOR THE REPAIR. THE MANUFACTURER ... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — UNKNOWN OR OTHER
Sep 24, 2019
Incident date: May 2, 2019
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE D... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — SUSPENSION
Sep 24, 2019
Incident date: May 2, 2019
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE D... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) — ELECTRICAL SYSTEM
Sep 24, 2019
Incident date: May 2, 2019
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE D... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) — SEATS
Sep 21, 2019
Incident date: Sep 7, 2019
HANDLE ABOVE REAR PASSENGER SIDE DOOR BROKE OFF AND MY 90 MOTHER FELL TO THE GROUND.
1 injured
LAND ROVER
RANGE ROVER VELAR
(2019) — UNKNOWN OR OTHER
Sep 20, 2019
Incident date: Sep 13, 2019
ON SEPTEMBER 13, 2019, MY WIFE AND 2 YEAR OLD DAUGHTER PULLED INTO OUR DRIVEWAY IN OUR 2019 RANGE ROVER VELAR. SHORTLY BEFORE PULLING INTO THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A COOLANT ALERT WENT OFF. THE CAR THEN BURST INTO FLAMES WHILE PARKED IN OUR DRIVEWAY. MY WIFE QUICKLY GOT OUR DAUGHTER OUT OF HER CAR SEAT AND RAN ACROSS THE STREET TO CALL 911. JUST AS SHE GOT TO THE OTHER ... Read more
Fire
1 injured
LAND ROVER
RANGE ROVER VELAR
(2019) — ENGINE
Sep 20, 2019
Incident date: Sep 13, 2019
ON SEPTEMBER 13, 2019, MY WIFE AND 2 YEAR OLD DAUGHTER PULLED INTO OUR DRIVEWAY IN OUR 2019 RANGE ROVER VELAR. SHORTLY BEFORE PULLING INTO THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A COOLANT ALERT WENT OFF. THE CAR THEN BURST INTO FLAMES WHILE PARKED IN OUR DRIVEWAY. MY WIFE QUICKLY GOT OUR DAUGHTER OUT OF HER CAR SEAT AND RAN ACROSS THE STREET TO CALL 911. JUST AS SHE GOT TO THE OTHER ... Read more
Fire
1 injured
LAND ROVER
RANGE ROVER VELAR
(2019) — STRUCTURE:BODY
Sep 20, 2019
Incident date: Sep 13, 2019
ON SEPTEMBER 13, 2019, MY WIFE AND 2 YEAR OLD DAUGHTER PULLED INTO OUR DRIVEWAY IN OUR 2019 RANGE ROVER VELAR. SHORTLY BEFORE PULLING INTO THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A COOLANT ALERT WENT OFF. THE CAR THEN BURST INTO FLAMES WHILE PARKED IN OUR DRIVEWAY. MY WIFE QUICKLY GOT OUR DAUGHTER OUT OF HER CAR SEAT AND RAN ACROSS THE STREET TO CALL 911. JUST AS SHE GOT TO THE OTHER ... Read more
Fire
1 injured
LAND ROVER
RANGE ROVER SPORT
(2016) — SEAT BELTS
Sep 18, 2019
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V350000 (SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LAND ROVER TROY (1815 MAPLELAWN DR, TROY, MI 48084, (248) 643-6900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIF... Read more
LAND ROVER
RANGE ROVER
(2014) — POWER TRAIN
Sep 17, 2019
Incident date: Sep 17, 2019
WHEN ACCELERATING FROM A STOP WHILE TURNING EITHER RIGHT OR LEFT THERE IS A SKIPPING/GRINDING NOISE COMING FROM UNDER VEHICLE AROUND THE TRANSFER CASE. I'VE HAD THE FLUIDS FLUSHED BUT NOISE STILL REMAINS. SEEMS TO BE WORSE WHEN UNDER MORE TORQUE LIKE GOING UP A HILL.
LAND ROVER
RANGE ROVER
(2014) — STRUCTURE:BODY
Sep 17, 2019
Incident date: Sep 14, 2019
ROOF TRIM PIECE BLEW OFF WHILE DRIVING DOWN THE ROAD. HEARD A BANG NOISE ON MY ROOF AND WHEN I PULLED OVER I SAW MY PASSENGER ROOF TRIM STRIP HAD BLOWN OFF. WAS ONLY GOING 40 MPH.
LAND ROVER
RANGE ROVER EVOQUE
(2012) — SERVICE BRAKES
Sep 16, 2019
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE MAKING A LEFT TURN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP AND CRASHED INTO A GARAGE DOOR AT A VERY SLOW RATE OF SPEED. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JAKE KAPLAN'S LAND ROVER (1346 BALD HILL RD, WARWICK, RI) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE W... Read more
Crash
LAND ROVER
RANGE ROVER SPORT
(2011) — FUEL/PROPULSION SYSTEM
Sep 16, 2019
Incident date: Sep 6, 2019
THERE IS A STRONG SMELL OF GASOLINE IN THE CAB OF THE VEHICLE. A PRIVATE MECHANIC SAID THE 2011 MODELS ARE KNOWN TO HAVE ISSUES WITH THE GAS TANKS.
LAND ROVER
RANGE ROVER EVOQUE
(2017) — ENGINE
Sep 16, 2019
Incident date: Aug 20, 2019
WITHIN THE LAST 5 MONTHS THE VEHICLE HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. THE VEHICLE IS COVERED UNDER THE MANUFACTURERS WARRANTY BUT FOR SOME REASON OVER THE COURSE OF 5 MONTHS THEY (LAND ROVER) CANNOT FIX MY WIFE'S CAR. THE CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN WE TAKE IT TO LAND ROVER THEY SAY THEY HAVE FIXED THE PROBLEM ONLY FOR THE VEHICLE TO BE BACK IN THE SHOP AGAIN... Read more
LAND ROVER
RANGE ROVER
(2017) — UNKNOWN OR OTHER
Sep 12, 2019
Incident date: Jul 25, 2019
WHILE DRIVING ON HIGHWAY (INTERSTATE 87), TRAVELING ABOUT 2 HOURS INTO MY DRIVE WITH MY 8 YEAR OLD DAUGHTER AND FAMILY DOG AT A SPEED OF 65 MPH, THE VEHICLE'S SYSTEM WENT INTO FAILURE MODE AND STATED "DIESEL PARTICULAR FILTER FULL" WITH NO PRIOR WARNING OF THIS. VEHICLE HAD SOME LOSS OF POWER THEN FOLLOWED BY "LIMP" MODE WHICH THEN WAS EXTREME LOSS OF POWER. VEHICLE SYSTEM FAILED AND DID NOT ISS... Read more
LAND ROVER
RANGE ROVER
(2017) — FUEL/PROPULSION SYSTEM
Sep 12, 2019
Incident date: Jul 25, 2019
WHILE DRIVING ON HIGHWAY (INTERSTATE 87), TRAVELING ABOUT 2 HOURS INTO MY DRIVE WITH MY 8 YEAR OLD DAUGHTER AND FAMILY DOG AT A SPEED OF 65 MPH, THE VEHICLE'S SYSTEM WENT INTO FAILURE MODE AND STATED "DIESEL PARTICULAR FILTER FULL" WITH NO PRIOR WARNING OF THIS. VEHICLE HAD SOME LOSS OF POWER THEN FOLLOWED BY "LIMP" MODE WHICH THEN WAS EXTREME LOSS OF POWER. VEHICLE SYSTEM FAILED AND DID NOT ISS... Read more
LAND ROVER
LR4
(2016) — FUEL/PROPULSION SYSTEM
Sep 12, 2019
Incident date: Aug 19, 2019
GAS TANK DUST COVER CRACKED, LEAKING FRANK FUEL OVER THE TANK, ONTO VEHICLE COMPONENTS AND ONTO THE FLOOR WITH ASSOCIATED FUMES. VEHICLE LEAKED FUEL WHILE STATIONARY IN THE GARAGE, LEAKING FUMES INTO THE HOUSE. VEHICLE WAS TAKEN TO LAND ROVER FOR REPAIRS. REPAIR TEAM NOTED THIS IS A KNOWN ISSUE AND THE COVER WAS RE-DESIGNED. I WAS CHARGED APPROXIMATELY $800 FOR THE PART AND LABOR. THIS IS A KNOWN ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2017) — STRUCTURE:BODY
Sep 10, 2019
Incident date: Sep 7, 2019
THE FRONT BUMPER COVER IS CRACKED WHERE IT MEETS THE FRONT FENDER. NO IMPACT TO CAUSE CRACKING. THIS IS IDENTICAL TO A TSB FOR AN EARLIER MODEL YEAR - LTB00738NAS3
LAND ROVER
RANGE ROVER
(2012) — ELECTRICAL SYSTEM
Sep 9, 2019
Incident date: Mar 14, 2019
THE DRIVER SIDE DOOR LATCH DOES NOT LOCK AND IT DOESN'T RESPOND TO THE KEY FOB OR INTERIOR SWITCH. THIS CONDITION STATE DOES NOT CHANGE IF THE VEHICLE IS MOBILE OR STATIONARY.
LAND ROVER
LR2
(2013) — AIR BAGS
Aug 29, 2019
Incident date: Jan 4, 2019
PASSENGER-SIDE AIRBAG IS DISABLED DUE TO BAD SEAT OCCUPANCY SENSOR, LOCAL DEALER DIAGNOSTIC AS SRS SENSOR ISSUE. LAND ROVER ALREADY STARTED A RECALL CAMPAIGN FOR SAME MODEL YEAR, SAME MODEL FOR THIS. HOWEVER, IT EXCLUDES ALL LR2 EXPORTED FROM ENGLAND. THE CURRENT VEHICLE HAS THE EXACT SAME ISSUE AS RECALL "P046 NAS5 - SAFETY RECALL: SUPPLEMENTARY RESTRAINT SYSTEM (SRS) WARNING LAMP ILLUMINATED" H... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) — STRUCTURE:BODY
Aug 29, 2019
Incident date: Aug 28, 2019
I RECEIVED RECALL NOTICE N336 IN JULY. MY PASSENGER REAR DOOR HAS SWUNG OPEN IN TRAFFIC 4 DIFFERENT TIMES AS I AM MAKING RIGHT HAND TURNS IN BUSY INTERSECTIONS!!!! I HAVE CONTACTED LANDROVER AND LOCAL DEALERSHIP TO TRY TO GET IT FIXED BUT THEY SAY THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM YET. IT HAS BEEN 6 WEEKS SINCE THE RECALL NOTICE WAS ISSUED. THAT SHOULD BE PLENTY OF TIME!! THIS IS ... Read more
LAND ROVER
RANGE ROVER
(1992) — FUEL/PROPULSION SYSTEM
Aug 27, 2019
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 1992 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BEING REFUELED, FUEL LEAKED OUT. THE CONTACT STATED THAT THE LEAK WAS DETECTED ONLY WHEN THE FUEL GAUGE WAS AT THE FULL MARK. THE CONTACT ALSO MENTIONED THAT AN ODOR OR FUEL WAS DETECTED INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT T... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — ENGINE
Aug 15, 2019
Incident date: Aug 14, 2019
76K MILES AND TURBO CHARGER NEEDS REPLACED. $3,454.00. RIDICULOUS. NO TEPAIR SHOULD BE THIS MUCH. MANY ONLINE COMPLAINTS AT SIMILAR MILES. FOR A 4 CYLINDER ENGINE THIS IS HORRIBLE! NOTICED SLOW ACCELERATION WHEN ATTEMPTING TO GO UP HILLS.
LAND ROVER
RANGE ROVER
(2014) — ELECTRICAL SYSTEM
Aug 14, 2019
Incident date: Aug 14, 2019
SAFETY RECALL N335, RECALL WAS DONE AND DOOR STILL DOES NOT SHUT, AT TIMES OPENS WHEN DRIVING. IT DOES NOT SHUT WHEN ONE THINKS IT IS SHUT
LAND ROVER
RANGE ROVER
(2018) — FUEL/PROPULSION SYSTEM
Aug 9, 2019
Incident date: Jul 30, 2019
PURCHASED LAND ROVER 04/28/2018. AS OF 07/30/2019 IT HAD 13,000 MILES ON THE ODOMETER. ' REGULAR MAINTENANCE FOR VEHICLE FOLLOWED, ALL AT DEALERSHIP, H&H LAND ROVER DEALERSHIP, OMAHA, NE ' A DRIVE DOWN TO OVERLAND PARK, KS FROM OMAHA ON INTERSTATE 29. ' AT APPROXIMATELY 10:40AM ON 07/30/2019, WHILE TRAVELING ON I-29 (SOUTHBOUND), THE VEHICLE LOST POWER (AT 70MPH) THE MERGE TO THE BREAKDOWN LA... Read more
Fire
LAND ROVER
RANGE ROVER
(2018) — ELECTRICAL SYSTEM
Aug 9, 2019
Incident date: Jul 30, 2019
PURCHASED LAND ROVER 04/28/2018. AS OF 07/30/2019 IT HAD 13,000 MILES ON THE ODOMETER. ' REGULAR MAINTENANCE FOR VEHICLE FOLLOWED, ALL AT DEALERSHIP, H&H LAND ROVER DEALERSHIP, OMAHA, NE ' A DRIVE DOWN TO OVERLAND PARK, KS FROM OMAHA ON INTERSTATE 29. ' AT APPROXIMATELY 10:40AM ON 07/30/2019, WHILE TRAVELING ON I-29 (SOUTHBOUND), THE VEHICLE LOST POWER (AT 70MPH) THE MERGE TO THE BREAKDOWN LA... Read more
Fire
LAND ROVER
RANGE ROVER
(2018) — STRUCTURE:BODY
Aug 9, 2019
Incident date: Jul 30, 2019
PURCHASED LAND ROVER 04/28/2018. AS OF 07/30/2019 IT HAD 13,000 MILES ON THE ODOMETER. ' REGULAR MAINTENANCE FOR VEHICLE FOLLOWED, ALL AT DEALERSHIP, H&H LAND ROVER DEALERSHIP, OMAHA, NE ' A DRIVE DOWN TO OVERLAND PARK, KS FROM OMAHA ON INTERSTATE 29. ' AT APPROXIMATELY 10:40AM ON 07/30/2019, WHILE TRAVELING ON I-29 (SOUTHBOUND), THE VEHICLE LOST POWER (AT 70MPH) THE MERGE TO THE BREAKDOWN LA... Read more
Fire
LAND ROVER
RANGE ROVER
(2016) — STRUCTURE:BODY
Aug 7, 2019
Incident date: Jul 4, 2019
WHILE DRIVING DOOR THE HIGHWAY MY DRIVERS SIDE PASSENGER DOOR CAME OPEN WITH MY DAUGHTER IN LAW IN THE REAR SEAT AS WELL AS MY 6 MONTH OLD GRANDAUGHTER. WHEN THIS HAPPEN..THE SCREAMING AND HOLLERING FROM THE BACK SEAT CAUSED MY, THE DRIVER, TO SLAM ON BRAKES AND PULL TO THE SHOULDER HITTING A SAFETY GUARD RAIL AND DAMAGING MY REAR BUMPER. LAND ROVER REPRESENTATIVE SAID THEY COULD NOT ASSUME RESP... Read more
Crash
LAND ROVER
RANGE ROVER SPORT
(2016) — SEAT BELTS
Aug 6, 2019
Incident date: Jun 27, 2019
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGER ROVER SPORT. THE CONTACT SCHEDULED AN APPOINTMENT WITH LAND ROVER WESTSIDE (9600 BROOKPARK RD, BUILDING B, CLEVELAND, OH 44129, 216-351-9999) TO HAVE THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V350000 (SEAT BELTS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000. *TR *AS
LAND ROVER
RANGE ROVER SPORT
(2018) — ENGINE
Aug 5, 2019
Incident date: Jul 5, 2019
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LAND ROVER OF CHANTILLY (4120 AUTO PARK CIR, CHANTILLY, VA 20151, 703-679-4000) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS RETURNED TO THE CONTACT, BUT THE... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2014) — FUEL/PROPULSION SYSTEM
Aug 3, 2019
Incident date: Jul 29, 2019
THE CAR STARTED LEAKING GAS. APPARENTLY THE FUEL MODULE AND FUEL PUMP BROKE. IT LEAKED WHILE RUNNING.
LAND ROVER
DISCOVERY
(2016) — ENGINE
Jul 26, 2019
Incident date: Jul 18, 2019
WHILE SITTING IN PARK AT IDLE RPM I HEARD A LOUD THUMP FROM THE ENGINE COMPARTMENT WHICH WAS FOLLOWED BY AN ELECTRICAL SYSTEM WARNING AND AN ENGINE OVERHEAT WARNING. I TURNED OFF THE VEHICLE IMMEDIATELY AND HAD VEHICLE TOWED TO MY MECHANIC. WHEN CARE ARRIVED AT MECHANICS SHOP THE CRANKSHAFT PULLEY LITERALLY FELL OFF THE CAR. UPON INSPECTION THE CRANKSHAFT PULLEY EXPERIENCED A COMPLETE FAILURE THAT... Read more
LAND ROVER
DISCOVERY II
(2000) — UNKNOWN OR OTHER
Jul 26, 2019
Incident date: Apr 8, 2019
THE FRAME OF THE VEHICLE IS RUSTING OUT. THERE ARE THOUSANDS OF THESE TRUCKS ON THE ROAD WITH THIS ISSUE. LAND ROVER USED INFERIOR METALS AND RUST PROTECTION. THE SAFETY OF THE VEHICLE IN A CRASH IS SEVERELY COMPROMISED.
LAND ROVER
LR4
(2011) — ELECTRICAL SYSTEM
Jul 22, 2019
Incident date: Jul 21, 2019
THE STEREO SYSTEM HAS HAD COMPLAINTS FOR MANY YEARS WITH NO RECALL. THE ISSUE IS THE SYSTEM CUTS OUT AND UNUSABLE OR COMPLETELY UNRESPONSIVE FORCING CALLS TO BE TAKEN BY PHONE. THIS CAN POSE A SAFETY RISK WITH DRIVERS TROUBLESHOOTING WHILE OPERATING THE VEHICLE. A SIMPLE GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. WE HAVE BEEN HAVING THIS ISSUE FOR 2.5 YEARS WITH NO RESOLUTI... Read more
LAND ROVER
RANGE ROVER
(2008) — VEHICLE SPEED CONTROL
Jul 21, 2019
Incident date: Feb 11, 2019
ON FOUR DIFFERENT OCCASIONS OVER THE COURSE OF ABOUT 10 YEARS, WITH FOOT PRESSING HARD ON BRAKE TOWARD BOTTOM LEFT SIDE OF THE BRAKE, THE CAR ACCELERATED. FIRST TIME, I WAS AT AN ATM. FOOT WAS ON THE BRAKE. I WAS LEANING OUT THE WINDOW GETTING MONEY OUT OF THE ATM AND THE CAR ACCELERATED. A LOUD NOISE OF IT RAMPING UP AND THEN IT JOLTED FORWARD. I IMMEDIATELY SAT BACK STRAIGHT IN THE CAR KE... Read more
Crash
LAND ROVER
RANGE ROVER
(2008) — SERVICE BRAKES
Jul 21, 2019
Incident date: Feb 11, 2019
ON FOUR DIFFERENT OCCASIONS OVER THE COURSE OF ABOUT 10 YEARS, WITH FOOT PRESSING HARD ON BRAKE TOWARD BOTTOM LEFT SIDE OF THE BRAKE, THE CAR ACCELERATED. FIRST TIME, I WAS AT AN ATM. FOOT WAS ON THE BRAKE. I WAS LEANING OUT THE WINDOW GETTING MONEY OUT OF THE ATM AND THE CAR ACCELERATED. A LOUD NOISE OF IT RAMPING UP AND THEN IT JOLTED FORWARD. I IMMEDIATELY SAT BACK STRAIGHT IN THE CAR KE... Read more
Crash
LAND ROVER
RANGE ROVER
(2014) — ELECTRICAL SYSTEM
Jul 18, 2019
Incident date: Jul 18, 2019
THE DOORS UNLATCH AND OPEN WHILE DRIVING, YOU SEE THE LOCK LIGHT ON BUT THE DOOR OPENS WHILE DRIVING YOU HAVE TO HOLD THE DOOR TO MAKE IT TO YOUR DESTINATION THIS IS EXTREMELY DANGEROUS!!! CALLED THE DEALERSHIP TODAY AND THEY HAVE NO ANSWERS AND NO FIX TILL POSSIBLE THE END OF THIS MONTH HE SAID AND THAT'S NO GUARANTEE HE STATED!! WHAT ARE WE TO DO DRIVING VEHICLE WHERE THE DOORS SWING OPEN WHILE ... Read more
LAND ROVER
LR4
(2014) — ENGINE
Jul 17, 2019
Incident date: Jul 16, 2019
I WAS DRIVING ON THE FREEWAY AND THE CAR JUST STARTED LOSING POWER. I PULLED OVER TO SEE WHAT WAS GOING ON AND THE CAR HAD ANTIFREEZE UNDER THE ENGINE AREA AND WOULD NOT START AGAIN. THE CAR HAS UNDER 90,000 MILES. REPLACED THE ORIGINAL WATER PUMP AT 40,000 MILES. THE NEW WATER PUMP WENT OUT AT 89,000 MILES CAUSING THE ENGINE TO CEASE UP.
LAND ROVER
RANGE ROVER
(2017) — SEAT BELTS
Jul 17, 2019
Incident date: Jun 20, 2019
THE CAR WAS IN A STATIONARY POSITION ON THE GARDEN STATE PARKWAY (TRAFFIC RELATED) WHEN ANOTHER CAR FAILED TO BRAKE AND HIT THE RANGE ROVER FROM BEHIND GOING APPROXIMATELY 55 MILES AN HOUR. UPON IMPACT, THE DRIVER OF THE RANGE ROVER WAS PROPELLED FORWARD INTO THE STEERING WHEEL CAUSING FACE AND HEAD TRAUMA. DRIVER WAS WEARING A SEAT BELT. AFTER THE ACCIDENT, I TRIED TO ENGAGE THE SEAT BELT INT... Read more
Crash
1 injured
LAND ROVER
LR2
(2010) — ELECTRICAL SYSTEM
Jul 12, 2019
Incident date: Jul 7, 2019
I HAD TO PUT A SOLAR PANEL IN MY VEHICLE TO HELP WITH THE VEHICLE FROM DYING. THE VEHICLE IS STILL DEAD AFTER THREE DAYS. I CANNOT TAKE A TRIP AWAY FOR MORE THAN 3 DAYS WITHOUT MY VEHICLE DYING.
LAND ROVER
RANGE ROVER EVOQUE
(2012) — SERVICE BRAKES
Jul 12, 2019
Incident date: Jul 4, 2019
WHILE DRIVING ON THE FREEWAY AT ABOUT 80 MPH, THE VEHICLE'S BRAKE MALFUNCTIONED AND I COULDN'T PRESS THE BRAKE PEDAL; IT WOULD NOT EVEN GO DOWN. THERE WERE 2 CARS DRIVING AHEAD OF ME ON THE LEFT LANE, THEREFORE, I TRIED TO PASS TO THE RIGHT LANE BY CHECKING WHETHER THERE WAS ANY SPACE BECAUSE THERE WERE 2 TRUCKS BEHIND ON THE RIGHT 2 LANES. LUCKILY, I COULD PASS TO THE RIGHT LANES AND FINALLY TO T... Read more