Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
RANGE ROVER
(2019) — POWER TRAIN
Nov 20, 2020
Incident date: Nov 11, 2020
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I... Read more
Crash
1 injured
LAND ROVER
RANGE ROVER EVOQUE
(2018) — UNKNOWN OR OTHER
Nov 20, 2020
Incident date: Nov 6, 2020
RECALL #: N481 WAS RESOLVED AND I NEED IT UPDATED IN THE SYSTEM SO THAT MY CAR CAN BE RELISTED FOR RENTAL ASAP PLS
LAND ROVER
LR4
(2012) — FUEL/PROPULSION SYSTEM
Nov 20, 2020
Incident date: Nov 1, 2020
STRONG SMELL OF GAS COMING FROM REAR PASSENGER SIDE OF VEHICLE. SMELL IS VERY POTENT WHEN PARKED INSIDE GARAGE AND AFTER FUELING. THIS COLD BE A POSSIBLE LEAK COMING FROM TOP OF FUEL TANK WHERE I CANNOT ARE.
LAND ROVER
RANGE ROVER SPORT
(2017) — FORWARD COLLISION AVOIDANCE: WARNINGS
Nov 18, 2020
Incident date: Nov 4, 2020
THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALI... Read more
Crash
1 injured
LAND ROVER
RANGE ROVER SPORT
(2017) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Nov 18, 2020
Incident date: Nov 4, 2020
THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALI... Read more
Crash
1 injured
LAND ROVER
RANGE ROVER SPORT
(2017) — VEHICLE SPEED CONTROL
Nov 18, 2020
Incident date: Nov 4, 2020
THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALI... Read more
Crash
1 injured
LAND ROVER
RANGE ROVER EVOQUE
(2015) — STRUCTURE:BODY
Nov 18, 2020
Incident date: Oct 13, 2020
THE DRIVER SIDE DOOR IS NOT LOCKING, WHEN I LOCK THE CAR. EVERY DOOR ACCEPT THE DRIVER SIDE DOOR. I HAVE TO MANUALLY LOCK IT WHEN I DRIVE.
LAND ROVER
RANGE ROVER EVOQUE
(2020) — UNKNOWN OR OTHER
Nov 17, 2020
Incident date: Nov 16, 2020
I ENTERED MY VEHICLE AND WHEN I TURNED IT ON, I NOTICED A WARNING MESSAGE ON MY DASH THAT SAID 'GEARBOX FAULT DETECTED'. I PUT THE CAR IN DRIVE AND IT LAGGED A LITTLE, BUT I WAS ABLE TO DRIVE IT. I DROVE ABOUT TWO BLOCKS FROM MY HOME BEFORE THE CAR STARTED TO REV UP (THE RPM GAUGE WENT UP) AND THEN SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD. I THEN TURNED AROUND TO GO BACK TO MY HOME BECAUSE I DI... Read more
LAND ROVER
RANGE ROVER SPORT
(2010) — UNKNOWN OR OTHER
Nov 13, 2020
Incident date: Sep 30, 2020
WHILE DRIVING THE CAR WASH IN BRENTWOOD, TN. I HEARD A LOUD POP. THE SPOILER CAME OFF THE TOP OF THE ROOF. THE WIND DEVICE MUST HAVE BLOWN IT OFF? I HAVE TAPED IT DOWN WITH 3M DOUBLE SIDED TAPE. IT IS NOT SECURED.
LAND ROVER
RANGE ROVER SPORT
(2010) — STRUCTURE:BODY
Nov 13, 2020
Incident date: Sep 30, 2020
WHILE DRIVING THE CAR WASH IN BRENTWOOD, TN. I HEARD A LOUD POP. THE SPOILER CAME OFF THE TOP OF THE ROOF. THE WIND DEVICE MUST HAVE BLOWN IT OFF? I HAVE TAPED IT DOWN WITH 3M DOUBLE SIDED TAPE. IT IS NOT SECURED.
LAND ROVER
RANGE ROVER EVOQUE
(2020) — SUSPENSION
Nov 11, 2020
Incident date: Oct 12, 2020
FRONT CONTROLLER ARMS REPLACED DUE TO NOISE WHEN TURNING STEERING WHEEL. PROBLEM PERSISTED AND 2ND REPAIR WAS TO DRAIN HYDRAULIC FLUID FROM CA BUSHINGS AS A TEMPORARY FIX.NOW LAND ROVER IS STATING THAT DRAINING THE FLUID IS THE PERMANENT FIX, EVEN THOUGH CAR WAS DESIGNED WITH BUSHING FLUID. WE ARE AFRAID TO TAKE THE CAR ON LONG TRIPS OF OFF ROAD AND BE STRANDED SOMEWHERE.
LAND ROVER
DEFENDER
(2020) — EXTERIOR LIGHTING
Nov 10, 2020
Incident date: Nov 1, 2020
THE CONE OF LIGHT PROJECTED FORWARD BY THE HEADLIGHTS IS TOO NARROW. WHEN TURNING RIGHT OR LEFT FROM ONE DARK ROAD ONTO ANOTHER DARK ROAD, ONE CANNOT DETERMINE IF IT IS SAFE TO TURN. THE LIGHT CONE IS BLOCKED BY THE ESCUTCHEON AROUND THE HEADLIGHT, WHICH ARE SET INWARD TOO DEEP.
LAND ROVER
RANGE ROVER EVOQUE
(2020) — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Nov 9, 2020
Incident date: Oct 13, 2020
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT EACH TIME HE ENTERS THE VEHICLE, THE PASSENGER'S SIDE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE TO INSPECT THE TIRE AND TOP OFF AIR PRESSURE IN THE TIRE HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE REAR WINDSHIELD WIPER FAILED TO OPERATE CORRECTLY, CLEANING ONLY A... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2020) — VISIBILITY/WIPER
Nov 9, 2020
Incident date: Oct 13, 2020
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT EACH TIME HE ENTERS THE VEHICLE, THE PASSENGER'S SIDE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE TO INSPECT THE TIRE AND TOP OFF AIR PRESSURE IN THE TIRE HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE REAR WINDSHIELD WIPER FAILED TO OPERATE CORRECTLY, CLEANING ONLY A... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2020) — ELECTRICAL SYSTEM
Nov 9, 2020
Incident date: Oct 13, 2020
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT EACH TIME HE ENTERS THE VEHICLE, THE PASSENGER'S SIDE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE TO INSPECT THE TIRE AND TOP OFF AIR PRESSURE IN THE TIRE HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE REAR WINDSHIELD WIPER FAILED TO OPERATE CORRECTLY, CLEANING ONLY A... Read more
LAND ROVER
RANGE ROVER SPORT
(2019) — STRUCTURE:BODY
Nov 6, 2020
Incident date: Oct 25, 2020
RANGE ROVER HST WAS DRIVING IN FREEWAY WITH HIGH WINDS, AND THE LIFT GATE SPOILER JUST GOT DETACHED AND CAME OFF. WE BELIEVE THAT THE QUALITY OF THE PART USED WAS SUBPAR, AND IT SHOULD STAND THE HIGH WINDS, OTHERWISE, THERE MUST BE A WARNING THAT TELLS US THAT WE CAN'T DRIVE THE VEHICLE UNDER SUCH CIRCUMSTANCES.
LAND ROVER
DISCOVERY SPORT
(2018) — FUEL/PROPULSION SYSTEM
Nov 6, 2020
Incident date: Nov 2, 2020
THIS VEHICLE LOSES POWER WHILE OPERATING AT ANY SPEED. WHILE GOING 70MPH OUT OF NOWHERE IT GOES DOWN TO 40 WITHIN SECONDS WITH ZERO WARNING AND 3 ACCIDENTS HAVE ALMOST HAPPENED. IT WAS "FIXED" ONCE BY A LOCAL LAND ROVER DEALER BUT HAS HAPPENED 3 TIMES SINCE. THE "D" FOR THE DRIVE GEAR FLASHES RED WHEN THIS HAPPENS, IT APPEARS THE VEHICLE IS GOING INTO LYMP MODE AND IS ABSOLUTELY UNSAFE TO DRIVE... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) — VISIBILITY/WIPER
Nov 2, 2020
Incident date: Nov 2, 2020
DURING A TORRENTIAL DOWNPOUR MY CAR BEGAN LEAKING WHILE PARKED ON THE STREET. THE LEAKING SUBSIDED ONCE THE RAIN STOPPED. THE HEADLINER AND MY HEATED SEATS BOTH GOT WET DUE TO THIS ISSUE. WHEN I CONTACTED THE DEALER IN REGARD TO THIS ISSUE I WAS INFORMED THAT THIS WAS A KNOWN ISSUE AND I WOULD NEED TO FILE A CLAIM THROUGH MY INSURANCE OR PAY OUT OF POCKET. TO MY KNOWLEDGE THE WINDSHIELD HAS NEVER... Read more
LAND ROVER
DISCOVERY SPORT
(2016) — UNKNOWN OR OTHER
Oct 29, 2020
Incident date: Mar 1, 2020
DOOR LATCH DOESN'T ENGAGE, DOOR OPENS FREELY WHILE DRIVING. 2ND TIME REPORTING, NO FEEDBACK! BRAND HAS A ISSUE. DEALER WANTS TO CHARGE FOR DIAGNOSTIC AND FIX. IT'S A MANUFACTURING FLAW
LAND ROVER
DISCOVERY SPORT
(2016) — ELECTRICAL SYSTEM
Oct 29, 2020
Incident date: Mar 1, 2020
DOOR LATCH DOESN'T ENGAGE, DOOR OPENS FREELY WHILE DRIVING. 2ND TIME REPORTING, NO FEEDBACK! BRAND HAS A ISSUE. DEALER WANTS TO CHARGE FOR DIAGNOSTIC AND FIX. IT'S A MANUFACTURING FLAW
LAND ROVER
DISCOVERY SPORT
(2016) — STRUCTURE:BODY
Oct 29, 2020
Incident date: Mar 1, 2020
DOOR LATCH DOESN'T ENGAGE, DOOR OPENS FREELY WHILE DRIVING. 2ND TIME REPORTING, NO FEEDBACK! BRAND HAS A ISSUE. DEALER WANTS TO CHARGE FOR DIAGNOSTIC AND FIX. IT'S A MANUFACTURING FLAW
LAND ROVER
RANGE ROVER EVOQUE
(2014) — UNKNOWN OR OTHER
Oct 27, 2020
Incident date: Oct 26, 2020
TURBO NEEDS TO BE REPLACED WITH LESS THAN 45,000 MILES
LAND ROVER
LR4
(2012) — FUEL/PROPULSION SYSTEM
Oct 27, 2020
Incident date: Oct 12, 2020
WE BOUGHT THIS 2012 LAND ROVER LR4 WITH 44K MILES ABOUT THREE WEEKS AGO. WE STARTED NOTICING A STRONG GASOLINE ODOR IN THE GARAGE EVER SINCE WE STARTED PARKING THIS CAR IN THE GARAGE. THE ODOR IS STRONGER AFTER WE DRIVE THE CAR AROUND ESPECIALLY IF THE TANK IS FULL. UPON RESEARCHING ENTHUSIAST FORUMS ABOUT LAND ROVERS AND ESPECIALLY LR4, THERE SEEMS TO BE A COMMON ISSUE AROUND FUEL LEAK DUE TO SOM... Read more
LAND ROVER
RANGE ROVER VELAR
(2019) — ENGINE
Oct 23, 2020
Incident date: Sep 17, 2020
WHILE DRIVING THE CAR IT JUST STOPPED. ENGINE SHUT OFF AND LEFT ME STRANDED. CRANK IS DAMAGED AND I WAS TOLD I NEED A NEW ENGINE. LAND ROVER WILL NOT REPLACE THE ENGINE UNDER WARRANTY. SAID I NEED TO PAY FOR OUT OF POCKET. APPARENTLY THERE IS A RECALL FOR MY YEAR, MAKE AND MODEL VEHICLE FOR THIS SAME ISSUE. LAND ROVER CLAIMS MY VIN IS NOT PART OF THE RECALL.
LAND ROVER
RANGE ROVER VELAR
(2018) — UNKNOWN OR OTHER
Oct 20, 2020
Incident date: Oct 13, 2020
THE INCIDENT HAPPENED ON FREEWAY. I WAS DRIVING MY CAR AT THE SPEED OF 60 -65, ALL OF A SUDDEN THE CAR STARTED SLOWING DOWN AND I PULLED OVER IMMEDIATELY. AS SOON AS I PULLED OVER I COULD SEE THE SMOKE COMING OUT OF THE HOOD. SO IMMEDIATELY GOT OUT OF THE CAR AND STARTED TO CONTACT ROADSIDE ASSISTANCE BUT WHILE IN THE PROCESS OF CONTACTING ROADSIDE ASSISTANCE WITHIN COUPLE MINS THE CAR STARTED CA... Read more
Fire
LAND ROVER
DEFENDER
(2020) — VISIBILITY/WIPER
Oct 16, 2020
Incident date: Oct 16, 2020
I WAS AT A RED LIGHT AND COULD NOT TURN ON THE WINDSHIELD WIPERS DURING A RAINSTORM. I TOOK A VIDEO OF THE INCIDENT BUT IT IS TOO LARGE TO UPLOAD TO YOUR WEBSITE
LAND ROVER
RANGE ROVER EVOQUE
(2015) — SEAT BELTS
Oct 14, 2020
Incident date: Oct 14, 2020
SEATBELT LOCKS ITSELF IN STANDBY POSITION
LAND ROVER
RANGE ROVER EVOQUE
(2013) — WHEELS
Oct 13, 2020
Incident date: Sep 29, 2020
VEHICLE IS LEAKING POWER STEERING FLUID WHICH CAN CAUSE OUT OF CONTROL ACCIDENTS LEADING TO LOSS OF LIFE. VEHICLE WAS PARKED ON MY DRIVEWAY AND I NOTICED SPOTS OF STAINS WHEN FURTHER INSPECT I NOTICE IT WAS POWER STEERING FLUID SWEATING COMING FROM THE POWER STEERING HOSE AT THE FRONT OF THE VEHICLE. VEHICLE IS PARKED ON MY DRIVEWAY I HAVE ANOTHER VEHICLE THAT I'M USING IN THE MEANWHILE.
LAND ROVER
RANGE ROVER EVOQUE
(2013) — STEERING
Oct 13, 2020
Incident date: Sep 29, 2020
VEHICLE IS LEAKING POWER STEERING FLUID WHICH CAN CAUSE OUT OF CONTROL ACCIDENTS LEADING TO LOSS OF LIFE. VEHICLE WAS PARKED ON MY DRIVEWAY AND I NOTICED SPOTS OF STAINS WHEN FURTHER INSPECT I NOTICE IT WAS POWER STEERING FLUID SWEATING COMING FROM THE POWER STEERING HOSE AT THE FRONT OF THE VEHICLE. VEHICLE IS PARKED ON MY DRIVEWAY I HAVE ANOTHER VEHICLE THAT I'M USING IN THE MEANWHILE.
LAND ROVER
RANGE ROVER EVOQUE
(2013) — ELECTRICAL SYSTEM
Oct 13, 2020
Incident date: Sep 29, 2020
VEHICLE IS LEAKING POWER STEERING FLUID WHICH CAN CAUSE OUT OF CONTROL ACCIDENTS LEADING TO LOSS OF LIFE. VEHICLE WAS PARKED ON MY DRIVEWAY AND I NOTICED SPOTS OF STAINS WHEN FURTHER INSPECT I NOTICE IT WAS POWER STEERING FLUID SWEATING COMING FROM THE POWER STEERING HOSE AT THE FRONT OF THE VEHICLE. VEHICLE IS PARKED ON MY DRIVEWAY I HAVE ANOTHER VEHICLE THAT I'M USING IN THE MEANWHILE.
LAND ROVER
DEFENDER
(2020) — EXTERIOR LIGHTING
Oct 6, 2020
Incident date: Oct 5, 2020
1. HEAD LIGHT ESCUTCHEON BLOCKS LIGHT IN DIRECTION OF RIGHT OR LEFT TURN. WHEN TURNING, THIS LEAVES THE CORNER IN THE DARK. 2. THE TOUCH SCREEN DISPLAY IS "WHITE", AND TOO BRIGHT WHEN DRIVING AT NIGHT. VERY DISTRACTING. SHOULD HAVE BEEN A BLACK BACKGROUND, WITH WHITE INFO.
LAND ROVER
RANGE ROVER SPORT
(2020) — ELECTRICAL SYSTEM
Sep 30, 2020
Incident date: Apr 6, 2020
HIT A CAR THAT PULLED OUT IN FRONT OF ME AT ABOUT 20MPH AND THE AIRBAGS DID NOT DEPLOY AND THE SOS BUTTON DID NOT ACTIVATE. THEN I PUSHED IT MANUALLY AND IT FAILED TO MAKE A CALL UNTIL 20 MINS LATER AFTER THE POLICE ARRIVED. VEHICLE WAS IN MOTION IN THE CITY WHEN LOOKING AT SOME OTHER RANGE ROVERS AT THE COLLISION CENTER IT SEEMED LIKE THE AIRBAGS WERE NOT AS SENSITIVE AS THEY SHOULD BE.
Crash
LAND ROVER
RANGE ROVER SPORT
(2020) — AIR BAGS
Sep 30, 2020
Incident date: Apr 6, 2020
HIT A CAR THAT PULLED OUT IN FRONT OF ME AT ABOUT 20MPH AND THE AIRBAGS DID NOT DEPLOY AND THE SOS BUTTON DID NOT ACTIVATE. THEN I PUSHED IT MANUALLY AND IT FAILED TO MAKE A CALL UNTIL 20 MINS LATER AFTER THE POLICE ARRIVED. VEHICLE WAS IN MOTION IN THE CITY WHEN LOOKING AT SOME OTHER RANGE ROVERS AT THE COLLISION CENTER IT SEEMED LIKE THE AIRBAGS WERE NOT AS SENSITIVE AS THEY SHOULD BE.
Crash
LAND ROVER
LR2
(2008) — ENGINE
Sep 29, 2020
Incident date: Sep 24, 2020
TL* THE CONTACT OWNED A 2008 LAND ROVER LR2. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOSE POWER. AS THE CONTACT PULLED THE VEHICLE OVER, BLACK SMOKE HAD COME THROUGH THE PASSENGER AIR VENTS. UPON INSPECTION OF THE VEHICLE, THE CONTACT SAW FLAMES COMING FROM THE ENGINE. A TRANSPORTATION SERVICE VEHICLE HAPPENED TO BE BEHIND AND WIT... Read more
Fire
LAND ROVER
DISCOVERY SPORT
(2016) — UNKNOWN OR OTHER
Sep 22, 2020
Incident date: Aug 15, 2020
RECEIVED US DEPARTMENT OF TRANSPORTATION (DOT) NATIONAL HIGHWAY IMPORTANT RECALL THAT MAY AFFECT MY TIRES EMAIL TO ME FROM NHTSA
LAND ROVER
DISCOVERY SPORT
(2016) — WHEELS
Sep 22, 2020
Incident date: Aug 15, 2020
RECEIVED US DEPARTMENT OF TRANSPORTATION (DOT) NATIONAL HIGHWAY IMPORTANT RECALL THAT MAY AFFECT MY TIRES EMAIL TO ME FROM NHTSA
LAND ROVER
RANGE ROVER SPORT
(2013) — FUEL/PROPULSION SYSTEM
Sep 22, 2020
Incident date: Sep 22, 2020
THE FUEL FLANGE AT THE TOP OF MY FUEL TANK CRACKED AND WAS LEAKING GAS FUMES. THE DEALER STATED THAT THIS IS A COMMON PROBLEM THAT THEY ARE SEEING. IF I PARKED NEXT TO A FLAME SOURCE (WATER HEATER, FURNACE, ETC) THIS COULD BE A POTENTIAL SAFETY PROBLEM ALONG WITH THE ENVIRONMENTAL PROBLEM OF THE FUMES ESCAPING INTO THE ATMOSPHERE.
LAND ROVER
RANGE ROVER SPORT
(2011) — SUSPENSION
Sep 21, 2020
Incident date: Aug 20, 2020
PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CA... Read more
LAND ROVER
RANGE ROVER SPORT
(2011) — FUEL/PROPULSION SYSTEM
Sep 21, 2020
Incident date: Aug 20, 2020
PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CA... Read more
LAND ROVER
RANGE ROVER SPORT
(2011) — ENGINE
Sep 21, 2020
Incident date: Aug 20, 2020
PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CA... Read more
LAND ROVER
DEFENDER
(2020) — STEERING
Sep 21, 2020
Incident date: Sep 20, 2020
WHILE DRIVING ON STRAIGHT HIGHWAY, THE VEHICLE'S LANE KEEP ASSIST FEATURE WHICH WAS TURNED OFF (THE DEFAULT POSITION) ACTIVATED AUTOMATICALLY WITHOUT DRIVER INPUT OR WARNING AND CAUSED THE STEERING WHEEL TO TURN AND ABRUPTLY MOVED THE VEHICLE FROM SIDE TO SIDE. THIS REQUIRED THE DRIVER TO TAKE CORRECTIVE ACTION TO FORCE THE VEHICLE TO REMAIN STRAIGHT. A CONSIDERABLE AMOUNT OF FORCE WAS REQUIRED T... Read more
LAND ROVER
DISCOVERY
(2019) — STEERING
Sep 19, 2020
Incident date: Jul 7, 2020
NOV 16 2019 I BOUGHT I WAS ON ROAD ON FLORIDA AND SUDDENLY ALL LIGHTS COME ON DASH BOARD I TOOK NEAR CAR DEALER HE CHECK WITH CODE READER AND EVERY THING OK I DROVE BACK TO DAYTON,OHIO SITTING AT DEALERAND I HAD SAME PROBLEM AND MY VEHICLE IS THEIR ALMOST 9 ( WEEKS ) AND I NOT FIXED YET I TRY TO CALL CORPORATE OFFICE TRY TO TALK TO THEM I AM NOT GETTING RESONSE FROM THEM LOOKS LIKE MY CAR IS NOT... Read more
LAND ROVER
DISCOVERY
(2019) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 19, 2020
Incident date: Jul 7, 2020
NOV 16 2019 I BOUGHT I WAS ON ROAD ON FLORIDA AND SUDDENLY ALL LIGHTS COME ON DASH BOARD I TOOK NEAR CAR DEALER HE CHECK WITH CODE READER AND EVERY THING OK I DROVE BACK TO DAYTON,OHIO SITTING AT DEALERAND I HAD SAME PROBLEM AND MY VEHICLE IS THEIR ALMOST 9 ( WEEKS ) AND I NOT FIXED YET I TRY TO CALL CORPORATE OFFICE TRY TO TALK TO THEM I AM NOT GETTING RESONSE FROM THEM LOOKS LIKE MY CAR IS NOT... Read more
LAND ROVER
DISCOVERY
(2019) — SERVICE BRAKES
Sep 19, 2020
Incident date: Jul 7, 2020
NOV 16 2019 I BOUGHT I WAS ON ROAD ON FLORIDA AND SUDDENLY ALL LIGHTS COME ON DASH BOARD I TOOK NEAR CAR DEALER HE CHECK WITH CODE READER AND EVERY THING OK I DROVE BACK TO DAYTON,OHIO SITTING AT DEALERAND I HAD SAME PROBLEM AND MY VEHICLE IS THEIR ALMOST 9 ( WEEKS ) AND I NOT FIXED YET I TRY TO CALL CORPORATE OFFICE TRY TO TALK TO THEM I AM NOT GETTING RESONSE FROM THEM LOOKS LIKE MY CAR IS NOT... Read more
LAND ROVER
RANGE ROVER
(2018) — POWER TRAIN
Sep 14, 2020
Incident date: Aug 11, 2020
VEHICLE WENT FROM PARK TO REVERSE BY ITSELF. DRIVERS DOOR WAS WIDE OPEN WHEN MY WIFE STARTED VEHICLE AND BY IT SELF IT ENGAGED IN REVERSE AND RAN THE DOOR INTO A WALL. THE VEHICLE ALMOST RAN OVER MY WIFE WHILE SHE WAS ATTEMPTING TO EXIT THE VEHICLE. LUCKILY SHE WAS ABLE TO JUMP BACK IN AND PUSH THE BRAKE TO STOP THE CAR. MY SON WAS BEHIND THE CAR LOADING ITEMS. LUCKILY HE HAD MOVED SECONDS BEFORE... Read more
Crash
LAND ROVER
RANGE ROVER
(2018) — ENGINE
Sep 14, 2020
Incident date: Aug 11, 2020
VEHICLE WENT FROM PARK TO REVERSE BY ITSELF. DRIVERS DOOR WAS WIDE OPEN WHEN MY WIFE STARTED VEHICLE AND BY IT SELF IT ENGAGED IN REVERSE AND RAN THE DOOR INTO A WALL. THE VEHICLE ALMOST RAN OVER MY WIFE WHILE SHE WAS ATTEMPTING TO EXIT THE VEHICLE. LUCKILY SHE WAS ABLE TO JUMP BACK IN AND PUSH THE BRAKE TO STOP THE CAR. MY SON WAS BEHIND THE CAR LOADING ITEMS. LUCKILY HE HAD MOVED SECONDS BEFORE... Read more
Crash
LAND ROVER
RANGE ROVER
(2018) — ELECTRICAL SYSTEM
Sep 14, 2020
Incident date: Aug 11, 2020
VEHICLE WENT FROM PARK TO REVERSE BY ITSELF. DRIVERS DOOR WAS WIDE OPEN WHEN MY WIFE STARTED VEHICLE AND BY IT SELF IT ENGAGED IN REVERSE AND RAN THE DOOR INTO A WALL. THE VEHICLE ALMOST RAN OVER MY WIFE WHILE SHE WAS ATTEMPTING TO EXIT THE VEHICLE. LUCKILY SHE WAS ABLE TO JUMP BACK IN AND PUSH THE BRAKE TO STOP THE CAR. MY SON WAS BEHIND THE CAR LOADING ITEMS. LUCKILY HE HAD MOVED SECONDS BEFORE... Read more
Crash
LAND ROVER
RANGE ROVER EVOQUE
(2017) — STRUCTURE:BODY
Sep 12, 2020
Incident date: Sep 12, 2020
MY FRONT BUMPER HAS DEVELOPED A CRACK ALONG WHERE IT MEETS THE FRONT FENDER (MY17 EVOQUE) - I HAVEN'T HIT ANYTHING AND THERE'S NO SIGN OF ANY IMPACT FROM ANOTHER VEHICLE
LAND ROVER
RANGE ROVER SPORT
(2014) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Sep 11, 2020
Incident date: Aug 19, 2020
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE DRIVER'S DOOR UNLATCHED AND THE DOOR OPENED. THE CONTACT HELD THE DOOR CLOSED AND DROVE TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO THE DEALER PLAZA MOTORS (11654 OLIVE BLVD, CREVE COEUR, MO 63141) WHERE IT WAS DIAGNOSED HOWEVER, THE PARTS TO DO T... Read more
LAND ROVER
RANGE ROVER SPORT
(2011) — POWER TRAIN
Sep 10, 2020
Incident date: Aug 4, 2020
TL* THE CONTACT OWNED A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS EITHER IN PARK OR IN DRIVE, THE RPM'S WOULD REV WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE INTO REVERSE, SHE PLACED THE VEHICLE INTO DRIVE AND LIGHTLY DEPRESSED THE ACCELERATOR PEDAL; THE VEHICLE THEN LU... Read more
Crash
1 injured