Consumer Safety Complaints

Incident date: Jun 1, 2021

The contact owns a 2012 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detecte... Read more

Incident date: Dec 2, 2021

Two month ago , i bought this 2015 Landover Evoque a week later i smelled fuel gasoline odor , after a close inspection , found gasoline leaking from the right rear of the vehicle's tire above the gas tank , am a mechanic by hobby , started digging in online and found the same issue with other landcovers see below (( Makes/Models/Model Years: LAND ROVER/LR4/2010-2016 LAND ROVER/RANGE ROVER S... Read more

Incident date: Oct 7, 2021

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer ... Read more

Incident date: Dec 3, 2021

The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was... Read more

Incident date: Nov 24, 2021

SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here? Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to pr... Read more

Incident date: Nov 24, 2021

SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here? Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to pr... Read more

Incident date: Nov 24, 2021

SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here? Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to pr... Read more

Incident date: Sep 29, 2021

The contact owns a 2010 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer confirmed that parts were not yet available for the recall repair. The contact stated that she was smelled a strong odor of gasoline upon starting the vehicle. The contac... Read more

Incident date: Nov 22, 2021

While driving at 55mph on a smooth surface the car steered itself irratically upon which I had to fight the steering wheel to keep in my lane, this has happened twice on smooth dry surface at 55mph.

Incident date: Nov 22, 2021

While driving at 55mph on a smooth surface the car steered itself irratically upon which I had to fight the steering wheel to keep in my lane, this has happened twice on smooth dry surface at 55mph.

Incident date: Jul 6, 2018

1) Acceleration lags 1-2 seconds when you step on the gas pedal - have been almost hit many times when taking off at a stop light or changing lanes - very dangerous on streets, but also on the freeway. 2) Issue with electrical since the day I purchased it brand new in 2018 - auto stop-start only worked one time - dealer checked the vehicle out, declared the feature requires a fully charged battery... Read more

Incident date: Jul 6, 2018

1) Acceleration lags 1-2 seconds when you step on the gas pedal - have been almost hit many times when taking off at a stop light or changing lanes - very dangerous on streets, but also on the freeway. 2) Issue with electrical since the day I purchased it brand new in 2018 - auto stop-start only worked one time - dealer checked the vehicle out, declared the feature requires a fully charged battery... Read more

Incident date: Oct 20, 2021

The contact owns a 2008 Land Rover LR2. The contact stated that the vehicle would not start with the key in the ignition. The vehicle was towed to the dealer and diagnosed with body control module failure. The body control module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately ... Read more

Incident date: Oct 1, 2021

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and she smelled a strong gasoline odor. The contact stated that she also noticed gasoline leaking underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank assembly was cracked. The contact received noti... Read more

Incident date: Nov 15, 2021

In December 2020, this vehicle had been parked for approximately 30 minutes; after starting the vehicle, the "Power Steering Electronic Assist" light came on; there was no power steering available and it was almost impossible to steer the car. The car was towed to the Land Rover dealer; after 2-3 weeks, the repair was completed. They had to replace a wiring harness to the electronic power steeri... Read more

Incident date: Apr 30, 2021

The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the vehicle inadvertently stalled at a stop light. Several unknown warning lights illuminated. The contact was not able to veer to the side of the road. The contact was able to restart the vehicle after 30 seconds however, the vehicle stalled several times that same day while she was driving to h... Read more

Incident date: Jan 1, 2021

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving approximately 50 MPH, there was a loud banging sound and noticed wires dangling from the rear of the vehicle. The contact eventually pulled over at a gas station and noticed that the rear spoiler had completely detached from the vehicle leaving only a few cameras and wires attached to the vehicle. The conta... Read more

Incident date: Nov 11, 2021

My vehicle had been at the Land Rover South Bay Service department from 11/3/21 to 11/10/21 because the suspension fault indicator had come on the prior week and the air suspension had temporarily failed. In addition, it occasionally does not start when I press the start button with my foot depressing the brake pedal and the key is in the car. It is a brand new vehicle with about 1,750 miles. On 1... Read more

1 injured

Incident date: Nov 11, 2021

My vehicle had been at the Land Rover South Bay Service department from 11/3/21 to 11/10/21 because the suspension fault indicator had come on the prior week and the air suspension had temporarily failed. In addition, it occasionally does not start when I press the start button with my foot depressing the brake pedal and the key is in the car. It is a brand new vehicle with about 1,750 miles. On 1... Read more

1 injured

Incident date: Nov 11, 2021

My vehicle had been at the Land Rover South Bay Service department from 11/3/21 to 11/10/21 because the suspension fault indicator had come on the prior week and the air suspension had temporarily failed. In addition, it occasionally does not start when I press the start button with my foot depressing the brake pedal and the key is in the car. It is a brand new vehicle with about 1,750 miles. On 1... Read more

1 injured

Incident date: Oct 25, 2021

I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that ... Read more

Incident date: Oct 25, 2021

I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that ... Read more

Incident date: Oct 25, 2021

I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that ... Read more

Incident date: Oct 29, 2021

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while entering the vehicle, the contact smelled a strong odor of gasoline outside of the vehicle. The contact stated that the gasoline odor was also on the interior of the vehicle. The contact exited and inspected the vehicle and noticed gasoline leaking from underneath of vehicle. The vehicle was not diagnosed or repaired. T... Read more

Incident date: Aug 28, 2021

The lock actuators in my vehicle (except for the driver door and tailgate) have all failed. It started when my 2016 Land Rover was at approximately 118,000 miles, with the rear driver side door failing first. Then in the last 30 days, the rear passenger side door and the front passenger side door fail to lock or get stuck locked. This causes several safety hazards to include the inability to egres... Read more

Incident date: Oct 1, 2019

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the rear spoiler detached without warning. The vehicle was taken to an independent mechanic where the rear spoiler was replaced. The contact stated the vehicle overheated and experienced engine failure. The contact received notification of NHTSA Campaign Number: 20V623000 (Structure... Read more

Incident date: Oct 1, 2019

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the rear spoiler detached without warning. The vehicle was taken to an independent mechanic where the rear spoiler was replaced. The contact stated the vehicle overheated and experienced engine failure. The contact received notification of NHTSA Campaign Number: 20V623000 (Structure... Read more

Incident date: Nov 4, 2021

1. Both rear taillights extinguish when a bright light if flashed at them. The taillights will not come back on until you power cycle the vehicle. I am able to replicate this issue with a handheld flashlight. 2. At night if my taillights are not visible, then this can be hazardous to the safety of others on the road and myself. 3. I have not had an authorized repair facility inspect the issue bu... Read more

Incident date: Jun 1, 2020

The contact owns a 2020 Land Rover Defender. The contact stated that the lane departure feature would intermittently fail to operate as needed without warning. The contact stated that the vehicle would independently deviate in the opposite direction as intended. The contact also stated that the lane deviation feature could be turned off; however, the feature was reactivated upon restart of the veh... Read more

Incident date: Sep 21, 2021

My windshield broke in only owning this car 30 days I hear from other people that this is there 3 time replacement. I think this is a design issues and should be looked into.

Incident date: May 29, 2021

2 cracked windshields, car has only 15K miles- TONS of Defender owners on FB groups and forums same- some one 4th and 5th windshields- current wait to new ones from UK is 2-4 months. Land Rover knows these are defective and won'y admit/recall, just passing this off to customer. A new windshield is $1800 a pop- people getting hit paying high deductible, getting pulled over, poor visibility, some ... Read more

Incident date: Jun 1, 2020

The driver door latch: there has been a handful of incidents where the door does not get full closed and I assume the system has a malfunction because then the door does not latch to vehicle as if the latch locks assuming vehicle had been closed. Therefore to close the door it has to be forcefully slammed to shut.

Incident date: Oct 29, 2021

1) Low Coolant warning started flashing. I had the coolant checked on two days by different people and it was full both times. Both times I was told its a sensor issue, the dealership service center should look into it and all components and replace as necessary. 2) Occasionally when putting the car in park it automatically shuts off and locks in gear. 3) Occasionally when yielding the car i... Read more

Incident date: Aug 2, 2021

The contact owns a 2021 Land Rover Defender. The contact stated that the windshield cracked without impact, causing electrical issues. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 1,500.

Incident date: Oct 18, 2021

This is an update to Complaint Number 11436854, submitted on 10/14/2021, 5:53:21 PM Additional service has been performed on the vehicle to identify and correct random electrical faults interrupting the safe operations of this vehicle. Service record generated by Land Rover Boise, ID (RO Number 520844) is attached as an uploaded file. This RO indicates the third repair by Land Rover dealers that ... Read more

Incident date: Oct 18, 2021

This is an update to Complaint Number 11436854, submitted on 10/14/2021, 5:53:21 PM Additional service has been performed on the vehicle to identify and correct random electrical faults interrupting the safe operations of this vehicle. Service record generated by Land Rover Boise, ID (RO Number 520844) is attached as an uploaded file. This RO indicates the third repair by Land Rover dealers that ... Read more

Incident date: Oct 18, 2021

This is an update to Complaint Number 11436854, submitted on 10/14/2021, 5:53:21 PM Additional service has been performed on the vehicle to identify and correct random electrical faults interrupting the safe operations of this vehicle. Service record generated by Land Rover Boise, ID (RO Number 520844) is attached as an uploaded file. This RO indicates the third repair by Land Rover dealers that ... Read more

Incident date: Oct 18, 2021

Original Windshield leaks heavily causing extremely poor visibility in the rain. I paid to have it fixed because I couldn’t see out of it.

Incident date: Oct 25, 2016

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the fuel tank would make abnormal sounds. The warning message "Check Gas Fuel Tank head cap" illuminated. The contact also stated that the vehicle would stall inadvertently while driving with the check engine warning light illuminated. The vehicle was taken to the dealer who informed the conta... Read more

Incident date: Oct 25, 2016

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the fuel tank would make abnormal sounds. The warning message "Check Gas Fuel Tank head cap" illuminated. The contact also stated that the vehicle would stall inadvertently while driving with the check engine warning light illuminated. The vehicle was taken to the dealer who informed the conta... Read more

Incident date: Sep 1, 2021

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that the brake fluid warning light was illuminated. The contact stated that while having routine maintenance performed at the local dealer, she was informed that the brake line was cracked. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 86,000.

Incident date: Apr 1, 2021

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated after entering and starting the vehicle, the contact noticed a strong odor of gasoline coming from the interior of the vehicle. The contact exited the vehicle, inspected the vehicle but found no fuel leaks. Several days later the fuel odor was still evident. The vehicle was taken to the local dealer to be diagnosed; however, ... Read more

Incident date: Apr 23, 2021

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start up. The contact stated that there were several unknown warning lights illuminated. The contact had the vehicle towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. ... Read more

Incident date: Apr 23, 2021

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start up. The contact stated that there were several unknown warning lights illuminated. The contact had the vehicle towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. ... Read more

Incident date: Oct 5, 2021

I (for the first time) have experienced a broken timing chain on a 80000 km (49000 mile) well maintained engine. I think that there was a recall on Land Rover timing chains for the 2011 to 2014 models; however, I have a 2015 Discovery Sport. After calling the Land Rover dealership here in Windsor, Ontario, they had told me that “things happen” and it's not covered. If a customer does their par... Read more

Incident date: Oct 5, 2021

I (for the first time) have experienced a broken timing chain on a 80000 km (49000 mile) well maintained engine. I think that there was a recall on Land Rover timing chains for the 2011 to 2014 models; however, I have a 2015 Discovery Sport. After calling the Land Rover dealership here in Windsor, Ontario, they had told me that “things happen” and it's not covered. If a customer does their par... Read more

Incident date: Sep 19, 2021

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. Th... Read more

Incident date: Sep 19, 2021

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. Th... Read more

Incident date: Oct 11, 2021

Exterior and interior began to smell of gasoline, upon investigation by accessing the low pressure fuel pump located under the rear seat, it was determined the fuel pump developed hairline cracks allowing fuel to leak onto the undercarriage of the vehicle.

Incident date: Feb 18, 2019

Back in Feb 2019 my LandRover suddenly leaked a large amount of gasoline and then broke down. It stopped running and needed the fuel rail & line replaced & stabilizer bar and bushings & subsequencely complete engine replacement. I also had fluid in the engine and wrecked the engine requiring us to replace the engine.

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