Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,426 complaints for LAND ROVER
LAND ROVER
LR2
(2012) - VISIBILITY:GLASS, SIDE/REAR
Apr 17, 2023
Incident date: Mar 1, 2023
No warning back seat driver window exploded while we were driving 65mph. Middle lane hwy83 April 14 at 9 20 am. We had just turned Ac on when we heard what sounded like a gunshot. There were no bridges or trucks near .We noticed a softball hole in middle of window all the rest of window was still there. No glass inside the cab. Pulling over to side of highway we noticed glass in bed of truck. We... Read more
LAND ROVER
LR2
(2012) - UNKNOWN OR OTHER
Apr 17, 2023
Incident date: Mar 1, 2023
No warning back seat driver window exploded while we were driving 65mph. Middle lane hwy83 April 14 at 9 20 am. We had just turned Ac on when we heard what sounded like a gunshot. There were no bridges or trucks near .We noticed a softball hole in middle of window all the rest of window was still there. No glass inside the cab. Pulling over to side of highway we noticed glass in bed of truck. We... Read more
LAND ROVER
RANGE ROVER VELAR
(2021) - ENGINE
Apr 15, 2023
Incident date: Jun 4, 2022
Bought vehicle new. At 30,000 miles, oil change came up off the stick. KIA did oil consumption test. Said it was within industry standard. Just had another oil change at 36,000 miles. Off the stick again.
LAND ROVER
RANGE ROVER VELAR
(2021) - UNKNOWN OR OTHER
Apr 15, 2023
Incident date: Jun 4, 2022
The infotainment system malfunctions - GPS stops working, screen goes blank, buttons don't work, sound doesn't work, radio stops, etc. This is dangerous if I'm driving on the highway in an unfamiliar place where I'm depending on the GPS and have to pull over and restart the car in order for the GPS to start working again. Unplugging and replugging my phone don't help. I've informed Fitgerald Su... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2017) - STRUCTURE:BODY
Apr 13, 2023
Incident date: Mar 20, 2023
The power life gate is not working properly , has knocked me in the head. I read that is very common. It stopped working a few months after purchasing (used). I have not had repaired, thought it might be a recall since it was reported a common problem.
LAND ROVER
RANGE ROVER EVOQUE
(2014) - FORWARD COLLISION AVOIDANCE: WARNINGS
Apr 11, 2023
Incident date: Apr 7, 2023
Issue #1. Forward collision sensors not working warnings keep appearing and flashing on dash. Vehicle has 12000 miles. 2. Hood popped open at speed of 90 MPH without a warning or manual operation of lever. Hood was not opened during a 500 Mile trip so operator error is ruled out. The safety latch was able to secured the hood temporarily. It was communicated to Ford Motor Co Under Incident # CAS#... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2014) - STRUCTURE:BODY
Apr 11, 2023
Incident date: Apr 7, 2023
Issue #1. Forward collision sensors not working warnings keep appearing and flashing on dash. Vehicle has 12000 miles. 2. Hood popped open at speed of 90 MPH without a warning or manual operation of lever. Hood was not opened during a 500 Mile trip so operator error is ruled out. The safety latch was able to secured the hood temporarily. It was communicated to Ford Motor Co Under Incident # CAS#... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2014) - SERVICE BRAKES
Apr 11, 2023
Incident date: Apr 7, 2023
The abs light as well as the service electric braking system continues to go off. I’ve taking the truck to the shop and they say I need a new abs brake module. I’ve been waiting over 5 months and now they tell me parts may be available in September 2023. The truck “ dings” everytime the abs light comes on about every 2 seconds and is driving me crazy. The truck only had 50k miles. Again th... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) - POWER TRAIN
Apr 6, 2023
Incident date: Apr 6, 2020
Bought new in 2020, then after 24k miles, had rough idle, uneven acceleration, occasional lurching while decelerating. Check engine indicator, code p0301. Dealership diagnosed faulty transmission, said needed replacement, then took about 90 days to finish repairing the vehicle. Now, as I expected, 25k miles later, exactly the same situation, except so far the check engine light has not come on and... Read more
LAND ROVER
DEFENDER
(2023) - ENGINE
Apr 6, 2023
Incident date: Apr 4, 2023
Check engine light came on, ran codes P0302, misfire on cylinder 2. Took to dealer, need to replace motor due to coolant leak in cylinder at cost of $8400 car only has approximately 80,000 miles on it
LAND ROVER
DEFENDER
(2023) - STEERING
Apr 6, 2023
Incident date: Mar 15, 2023
Steering at speeds of 30 mph and higher seem to stick in position and is harder than normal to turn wheel
LAND ROVER
RANGE ROVER VELAR
(2018) - POWER TRAIN
Mar 29, 2023
Incident date: Feb 16, 2023
The torque converter jerks the truck and causes vibration. This does jerk the vehicle unsafely at times of stop lights. As I know this was a lawsuit at one point with GMC itself. It does nothing but get worse with pulling and jumping the truck going down the road.
LAND ROVER
RANGE ROVER VELAR
(2018) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 29, 2023
Incident date: Feb 16, 2023
The electrical system malfunctioned, causing all warning lamps on the dashboard to light up. Because this happened while I was driving, I do believe that this electrical issue caused safety concerns for others on the road. The taillights went out first, seconds later, all remaining electrical failed at once, including airbags, windows, headlights at one point, pre collision warning lights, lane de... Read more
LAND ROVER
RANGE ROVER VELAR
(2018) - FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 29, 2023
Incident date: Feb 16, 2023
The electrical system malfunctioned, causing all warning lamps on the dashboard to light up. Because this happened while I was driving, I do believe that this electrical issue caused safety concerns for others on the road. The taillights went out first, seconds later, all remaining electrical failed at once, including airbags, windows, headlights at one point, pre collision warning lights, lane de... Read more
LAND ROVER
DISCOVERY SPORT
(2017) - ENGINE
Mar 29, 2023
Incident date: Jan 25, 2023
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated upon starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that upon starting the vehicle on another occasion, the message "Low Oil" was displayed. The independent mechanic attempted to jumpstart the vehicle at the residence; however, the vehicle made abnormally loud sounds. The vehicl... Read more
LAND ROVER
DEFENDER
(2023) - STEERING
Mar 28, 2023
Incident date: Mar 22, 2023
My Honda civic steering wheel at around 14,000 miles began to be "sticky" after driving about 30 minutes when performing minor steering corrections. While driving at any speed, the steering wheel has a slight resistance to minor corrections which causes me to need to slightly jerk the steering to go the way I need it to go. This then causes the car to turn to far and the need for correction which ... Read more
LAND ROVER
DEFENDER
(2022) - FUEL/PROPULSION SYSTEM
Mar 28, 2023
Incident date: Mar 28, 2023
There is a recall with this vehicle issued in June of 2022. Manufacturer has been very slow and unbale to address this issue - required replacement parts are not available Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406
LAND ROVER
LR4
(2011) - POWER TRAIN
Mar 27, 2023
Incident date: Feb 28, 2023
The contact owns a 2015 Chrysler 200. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact stated that the failure also occurred after coming to a complete stop at the traffic light. The contact stated that the failure had been recurring and on one occasion, the vehicle lost motive power in the middle of an intersection. The vehicle was able to restar... Read more
LAND ROVER
LR4
(2011) - ELECTRICAL SYSTEM
Mar 27, 2023
Incident date: Feb 28, 2023
The contact owns a 2015 Chrysler 200. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact stated that the failure also occurred after coming to a complete stop at the traffic light. The contact stated that the failure had been recurring and on one occasion, the vehicle lost motive power in the middle of an intersection. The vehicle was able to restar... Read more
LAND ROVER
LR4
(2011) - FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM
Mar 27, 2023
Incident date: Feb 28, 2023
2021 FORD BRONCO SPORT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-859. THE CONSUMER STATED NO PARTS AND RENTALS ARE AVAILABLE TO HAVE THE RECALL PERFORMED. AND THIS IS THEIR ONLY SOURCE OF TRANSPORTATION.
LAND ROVER
RANGE ROVER SPORT
(2020) - UNKNOWN OR OTHER
Mar 27, 2023
Incident date: Oct 10, 2022
While driving the Suburban in the early morning of Sunday, March 26, our Suburban's started on fire from under the front hood. The fire quickly engulfed the entire vehicle within minutes, destroying everything inside of it.
Fire
LAND ROVER
RANGE ROVER SPORT
(2020) - ENGINE
Mar 27, 2023
Incident date: Oct 10, 2022
At this time failure is unknown. The engine has a knocking noise. There 8s a current recal for the 2015 and 2016 hyundai velosters and im told my car does not qualify because the build date is two days before the recall dates
LAND ROVER
DISCOVERY
(2019) - ELECTRICAL SYSTEM
Mar 21, 2023
Incident date: Mar 7, 2023
Trunk popped open and will not close. Power rear gate latch control needed to be replaced. Couldn’t fully open or close trunk while driving or even after stopped
LAND ROVER
RANGE ROVER EVOQUE
(2019) - ENGINE
Mar 21, 2023
Incident date: Feb 22, 2023
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
LAND ROVER
RANGE ROVER EVOQUE
(2019) - STRUCTURE:FRAME AND MEMBERS
Mar 21, 2023
Incident date: Feb 22, 2023
The contact owns a 2023 Kenworth T680 Heavy Truck. The contact stated that while driving at various speeds, the vehicle would inadvertently pull aggressively to the right without warning. The contact stated that the sub frame was detached and not centered. The vehicle was taken to an independent mechanic and the driver's side shift stalk was replaced. The manufacturer was made aware of the failure... Read more
LAND ROVER
LR2
(2012) - LANE DEPARTURE: WARNING
Mar 20, 2023
Incident date: Mar 1, 2022
On 3/19/23, as I was driving on a dry, straight, two lane road at the posted speed of 40mph, the car began to try to steer into oncoming traffic. I had to exert moderate force to keep the car in my lane. This continued continuously for about 1/2 mile. No low tire pressure indicator lights were illuminated, however the lane assist icon was on and green, indicating normal operation. Just as I was go... Read more
LAND ROVER
LR2
(2012) - STEERING
Mar 20, 2023
Incident date: Mar 1, 2022
On 3/19/23, as I was driving on a dry, straight, two lane road at the posted speed of 40mph, the car began to try to steer into oncoming traffic. I had to exert moderate force to keep the car in my lane. This continued continuously for about 1/2 mile. No low tire pressure indicator lights were illuminated, however the lane assist icon was on and green, indicating normal operation. Just as I was go... Read more
LAND ROVER
LR2
(2012) - ELECTRICAL SYSTEM
Mar 20, 2023
Incident date: Mar 1, 2022
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
LAND ROVER
DEFENDER
(2023) - AIR BAGS
Mar 18, 2023
Incident date: Mar 6, 2023
The following warning lights will randomly turn on & off while driving: Air Bag Malfunction, ABS Brakes, ESC, Adaptive Cruise Control, Front collision, tire pressure, power steering, blind spot detection, low Key Battery detected, and indicate they are not functional. It is a random and items will go back to work while normally driving. Key fob battery has been replaced multiple times...
LAND ROVER
DEFENDER
(2023) - ELECTRICAL SYSTEM
Mar 18, 2023
Incident date: Mar 6, 2023
The vehicle’s battery rapidly drains while the vehicle is off, in a manner of hours or even a couple of days.
LAND ROVER
DEFENDER
(2023) - UNKNOWN OR OTHER
Mar 18, 2023
Incident date: Mar 6, 2023
Service Advanve Trac light comes on, ABS light, Air bag light, brake malfunction, the turn signals stop working and steering because a little tight, was on the high and this happen and delayed decrease in speed, turn signal available, almost caused major accident get of on an exit with no turn signal functions, this has to stop.
LAND ROVER
DISCOVERY
(2017) - SUSPENSION
Mar 18, 2023
Incident date: Mar 15, 2023
I bought the vehicle used and I was told that it ran fine and there were no issues with the automobile. And then it started having warning issue lights and then I started having problems with steering and holding in the road and it begain popping when I turn the vehicle to the left . And then the recall with the fuel tank I am scared of the vehicle and I do carry children in it. The used car lot I... Read more
LAND ROVER
DISCOVERY
(2017) - STEERING
Mar 18, 2023
Incident date: Mar 15, 2023
I bought the vehicle used and I was told that it ran fine and there were no issues with the automobile. And then it started having warning issue lights and then I started having problems with steering and holding in the road and it begain popping when I turn the vehicle to the left . And then the recall with the fuel tank I am scared of the vehicle and I do carry children in it. The used car lot I... Read more
LAND ROVER
DISCOVERY SPORT
(2020) - POWER TRAIN
Mar 17, 2023
Incident date: Mar 13, 2023
Driving 65mph in middle lane the vehicle suddenly dropped in speed to 45mph and on the dash a warning came up that said “Propulsion power is reduced” this almost caused a semi truck to rear end me.
LAND ROVER
DISCOVERY SPORT
(2020) - VEHICLE SPEED CONTROL
Mar 17, 2023
Incident date: Mar 13, 2023
All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter, if I turn off vehicle while it’s on the “fritz”, vehicle might not start for some time (15-40 minutes), this has been on going since 11/22, three visits to dealership, two at an independent shop. Dealership claimed the couldn’t repli... Read more
LAND ROVER
DISCOVERY SPORT
(2020) - ENGINE
Mar 17, 2023
Incident date: Mar 13, 2023
All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter, if I turn off vehicle while it’s on the “fritz”, vehicle might not start for some time (15-40 minutes), this has been on going since 11/22, three visits to dealership, two at an independent shop. Dealership claimed the couldn’t repli... Read more
LAND ROVER
LR4
(2013) - SERVICE BRAKES
Mar 17, 2023
Incident date: Mar 13, 2023
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when... Read more
LAND ROVER
LR2
(2008) - SERVICE BRAKES
Mar 17, 2023
Incident date: Nov 1, 2022
The ABS light is on and it has a code But dealer cant get the HCU part to fix it this is a common problem as i have researched this in the internet. I have had part on order for 11 months now. With the abs light on the cruise control and the trailer breaks will not work. The light comes on several times a day so working this truck is not possible. So i have a truck with 70,000 miles that i ca... Read more
LAND ROVER
DISCOVERY
(2018) - WHEELS
Mar 14, 2023
Incident date: Feb 1, 2023
The Pirelli Scorpion All Season Zero tires that came factory equipped on my 2020 VW Cross Sport have experienced a sidewall failure on Drivers Side front. 35,000 miles on the vehicle and Tries Rotated as recomended. The tire sizes is 245/45r21. Driving on highway at 70 mph, with out any sensor warnings a messaged flashed on the dash of complete loss of tire pressue and in a split second the tire ... Read more
LAND ROVER
DISCOVERY SPORT
(2017) - UNKNOWN OR OTHER
Mar 13, 2023
Incident date: Mar 10, 2023
Dodge Ram Rear Backup Camera Failure. Experienced multiple instances of backup camera failure. Problem was at first intermittent, as it became more regular truck was serviced at dealership. Wiring harness to camera replaced. Roughly 1 month later, problem returned. Returned to dealership for service, camera replaced. Roughly 1 month later problem returned. Performed online search of forums / mess... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2022) - POWER TRAIN
Mar 8, 2023
Incident date: Dec 15, 2022
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and a software update was performed on the vehicle. The contact stated that several months after the software update, the vehicle failed to start up after ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2022) - ELECTRICAL SYSTEM
Mar 8, 2023
Incident date: Dec 15, 2022
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and a software update was performed on the vehicle. The contact stated that several months after the software update, the vehicle failed to start up after ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2022) - ENGINE
Mar 8, 2023
Incident date: Dec 15, 2022
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and a software update was performed on the vehicle. The contact stated that several months after the software update, the vehicle failed to start up after ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) - POWER TRAIN
Mar 7, 2023
Incident date: Nov 9, 2022
1. Vehicle accelerates on its own when shifting into drive and releasing the brake. 2.Vehicle lunges forward when the transmission is shifting from 1st to 2nd gear or 2nd to 3rd gear. This occurs in the lower gears only. 3. Doesn't shift into the next higher gear and the RPM's are running high which should activate a gear change but it doesn't occur. 4. The RPM's are increasing but there is very l... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2015) - UNKNOWN OR OTHER
Mar 7, 2023
Incident date: Nov 9, 2022
Heard a small rattle in my wheel for a few weeks. Checked my passenger rear wheel and I had a rear passenger axle bolt sheer off. Took the truck to local, Mac Haik Ford dealership in Georgetown, TX for repairs. Replaced the bolt and rear axle. This is a known issue in online Ford F150 forums.good thing I decided to check it when I did
LAND ROVER
RANGE ROVER EVOQUE
(2015) - SUSPENSION
Mar 7, 2023
Incident date: Nov 9, 2022
All 4 struts failed at approximately 46,000 miles. It is available for inspection upon request but for safety reasons I will have it fixed as soon as possible. It had been riding rough for a while and started sending my children flying around the backseat particularly the third row and grew much louder and jostling with every bump in the road. Last oil change at 43,000 miles it was recommended ... Read more
LAND ROVER
RANGE ROVER
(2016) - UNKNOWN OR OTHER
Mar 6, 2023
Incident date: Feb 15, 2023
Door switch notice pops up on the dashboard display. It comes on and off randomly. Took to mechanic, he said it has to do something with the door driver side door wire mesh
LAND ROVER
RANGE ROVER
(2016) - ELECTRICAL SYSTEM
Mar 6, 2023
Incident date: Feb 15, 2023
The contact owns a 2020 Nissan Rogue Sport. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact ha... Read more
LAND ROVER
RANGE ROVER
(2016) - UNKNOWN OR OTHER
Mar 6, 2023
Incident date: Feb 15, 2023
Windshield can not withstand any impact without cracking. This is 1 of 3 cracks. After this crack had windshield replaced with another factory windshield 2 more cracks after this one.
LAND ROVER
DISCOVERY
(2018) - TIRES:SIDEWALL
Mar 6, 2023
Incident date: Jan 30, 2023
There was a pencil mark on the inside tire wall where there was a leak. On the test drive there was a light on the dash indicating low pressure. Prior to pick up I was told it was repaired. On -27-23 I was driving the car and was lusting towards the center of the road after I regained control I had the tire checked at a tire shop and found that a patch had been put on the inside of the tire on the... Read more