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Vehicle Safety

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Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,214 complaints for LAND ROVER

LAND ROVER RANGE ROVER SPORT (2013) — SERVICE BRAKES, HYDRAULIC Nov 23, 2022
Incident date: Nov 21, 2022
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while driving approximately 45-50 MPH, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the parking brake and manually shifted into a lower gear, causing the vehicle to gradually stop. The contact veered to the side of the road. The contact stated upon inspecting the vehicle,... Read more
LAND ROVER RANGE ROVER SPORT (2023) — LANE DEPARTURE: ASSIST Nov 22, 2022
Incident date: Nov 2, 2022
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is ... Read more
LAND ROVER RANGE ROVER SPORT (2023) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Nov 22, 2022
Incident date: Nov 2, 2022
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is ... Read more
LAND ROVER RANGE ROVER VELAR (2022) — POWER TRAIN Nov 22, 2022
Incident date: Nov 15, 2022
On several occasions the vehicle shifted by itself from D to N. Leaving you stuck until you shifted into P then back to D. This is scary and potentially dangerous. Dealer has only a service bulletin, so if you complain they can hopefully fix it. But, this is dangerous should have a recall.
LAND ROVER LR2 (2014) — FUEL SYSTEM, GASOLINE Nov 21, 2022
Incident date: Aug 21, 2022
The contact owns a 2014 Land Rover LR2. The contact stated noticed an abnormal fuel odor coming from the rear of the vehicle. The contact noticed fuel leaking towards the bottom of the fuel tank. The vehicle was diagnosed with a defective fuel tank flange. The contact referenced NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired... Read more
LAND ROVER RANGE ROVER SPORT (2020) — UNKNOWN OR OTHER Nov 18, 2022
Incident date: Nov 18, 2022
Land Rover/Range Rover does not have remote start on the key fob, but instead proudly boasts of their InControl App. "InControl Remote provides information on your vehicle and enables you to interact with it remotely. Compatible with most AndroidTM and Apple iOS® smartphones, this service allows you to lock/unlock the doors, remotely preheat/precool the vehicle using the climate control function ... Read more
LAND ROVER DEFENDER (2022) — VISIBILITY/WIPER Nov 15, 2022
Incident date: Sep 23, 2022
I Have a 2022 Land Rover defender 110 and it had 8,000 miles on it. One day I was driving and the windshield just cracked, nothing had hit it and no visible chips were present. I have yet to receive a replacement windshield.
LAND ROVER RANGE ROVER EVOQUE (2017) — UNKNOWN OR OTHER Nov 13, 2022
Incident date: Apr 5, 2022
The issue has to do with the Navigation System. It is so bad, it is dangerous. In Napa, CA the system was telling me to turn the wrong way on a one way street. In Nevada, it nearly took us off a cliff in the mountains. I have advised Land Rover of this issue, but they couldn't care less. I'm not sure if Navigation Systems falls in the safety recall category, but in this case I think it should... Read more
LAND ROVER RANGE ROVER VELAR (2019) — ENGINE Nov 9, 2022
Incident date: Nov 3, 2022
My 2019 Range Rover Velar engine caught on fire while it was parked and off. The vehicle gave no warning and showed no signs of overheating or maintenance that needed to be done. The fire was so bad and hot it totaled the velar and another vehicle.
Fire
LAND ROVER RANGE ROVER SPORT (2016) — LANE DEPARTURE: WARNING Nov 5, 2022
Incident date: Sep 9, 2022
The vehicle has a Incorrect Diesel Exhaust Fluid Quality Detected Warning only have 249 miles before no engine starts. Vehicle currently has 83,000 miles on odometer. Dealer stated that I needed a Catalytic converter and NOX Sensor cost $2800 The land keep assist, lane departure warning and front facing camera are all inoperative.
LAND ROVER RANGE ROVER SPORT (2016) — LANE DEPARTURE: ASSIST Nov 5, 2022
Incident date: Sep 9, 2022
The vehicle has a Incorrect Diesel Exhaust Fluid Quality Detected Warning only have 249 miles before no engine starts. Vehicle currently has 83,000 miles on odometer. Dealer stated that I needed a Catalytic converter and NOX Sensor cost $2800 The land keep assist, lane departure warning and front facing camera are all inoperative.
LAND ROVER RANGE ROVER SPORT (2016) — ENGINE Nov 5, 2022
Incident date: Sep 9, 2022
The vehicle has a Incorrect Diesel Exhaust Fluid Quality Detected Warning only have 249 miles before no engine starts. Vehicle currently has 83,000 miles on odometer. Dealer stated that I needed a Catalytic converter and NOX Sensor cost $2800 The land keep assist, lane departure warning and front facing camera are all inoperative.
LAND ROVER RANGE ROVER (2015) — ENGINE Nov 3, 2022
Incident date: Oct 29, 2022
Cooling notification not sufficient. Sensor location will not measure if coolant is low, therefor causing complete failure of engine of overheating without warning/error.
LAND ROVER RANGE ROVER EVOQUE (2020) — LANE DEPARTURE: WARNING Nov 2, 2022
Incident date: Nov 1, 2022
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Crash Fire
LAND ROVER RANGE ROVER EVOQUE (2020) — LANE DEPARTURE: BLIND SPOT DETECTION Nov 2, 2022
Incident date: Nov 1, 2022
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Crash Fire
LAND ROVER RANGE ROVER EVOQUE (2020) — STEERING Nov 2, 2022
Incident date: Nov 1, 2022
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Crash Fire
LAND ROVER LR4 (2015) — ENGINE Nov 1, 2022
Incident date: Nov 1, 2022
2015 LAND ROVER LR4. CONSUMER WRITES IN REGARD TO VEHICLE FIRE. THE CONSUMER STATED HE WANTS TO KNOW HOW THIS RECALL IS ASSOCIATED WITH AFTER THE INITIAL REPORTING PERIOD.
Fire
LAND ROVER DEFENDER (2020) — VISIBILITY/WIPER Nov 1, 2022
Incident date: Oct 14, 2022
My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visib... Read more
LAND ROVER LR4 (2013) — SUSPENSION Nov 1, 2022
Incident date: Oct 31, 2022
I recently had a failure, while driving, of the left rear toe link bolt on my 2013 Land Rover LR4. A few pictures of this fractured bolt (Land Rover Part # RYG501580G) are attached. The failure caused the left rear wheel to toe in about 10-20 degrees. Fortunately I was driving on a circular on-ramp to Interstate 15 in St. George, Utah. Had I gotten on the freeway and had this failure while cha... Read more
LAND ROVER LR4 (2016) — STRUCTURE Oct 25, 2022
Incident date: Oct 25, 2022
The upper dash board of the LR4 is made out of I believe leather. But it's shrinking and distorting so badly that I worry about the passenger side airbag deploying properly. It could affect it potentially 2 ways, first, doesn't deploy because it cant, or it deploys incorrectly. Either could have devastating consequences to the front passenger. I have done research on this and Land Rover knows t... Read more
LAND ROVER LR4 (2016) — AIR BAGS Oct 25, 2022
Incident date: Oct 25, 2022
The upper dash board of the LR4 is made out of I believe leather. But it's shrinking and distorting so badly that I worry about the passenger side airbag deploying properly. It could affect it potentially 2 ways, first, doesn't deploy because it cant, or it deploys incorrectly. Either could have devastating consequences to the front passenger. I have done research on this and Land Rover knows t... Read more
LAND ROVER DISCOVERY SPORT (2016) — ENGINE Oct 21, 2022
Incident date: Jun 21, 2021
I experienced three incidents attributable to a malfunction of the turbocharger integrated exhaust manifold. The first two occasions the vehicle suddenly and inexplicably lost power slowing to approximately 5 mph. Acceleration only made the engine rev up but did not increase power. No prior indications from the function of engine nor any warning indicators activated at the time the first two i... Read more
LAND ROVER RANGE ROVER SPORT (2010) — FUEL SYSTEM, GASOLINE Oct 20, 2022
Incident date: Oct 20, 2021
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that upon standing next to the vehicle in the driveway, he smelled an abnormally strong gasoline odor. The contact stated that he could also smell the gasoline odor inside the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and the ... Read more
LAND ROVER LR4 (2010) — FUEL SYSTEM, GASOLINE Oct 18, 2022
Incident date: Aug 30, 2019
The contact owns a 2010 Land Rover LR4. The contact stated that upon entering the vehicle, an abnormal fuel odor permeated throughout the vehicle. The contact then discovered that fuel was leaking from the fuel tank. The contact took the vehicle to an independent mechanic and the vehicle was repaired with the parts that had led to a recall. The contact then received a letter in the mail that his v... Read more
LAND ROVER DISCOVERY (2017) — UNKNOWN OR OTHER Oct 17, 2022
Incident date: Oct 1, 2022
Windshield leak cause water to drain into floor boards and accumulate until electrical connectors were affected. The dash and display screen went completely black when driving, as well as the car refusing to start.
LAND ROVER DISCOVERY (2017) — ELECTRICAL SYSTEM Oct 17, 2022
Incident date: Oct 1, 2022
Windshield leak cause water to drain into floor boards and accumulate until electrical connectors were affected. The dash and display screen went completely black when driving, as well as the car refusing to start.
LAND ROVER DISCOVERY (2020) — ELECTRICAL SYSTEM Oct 17, 2022
Incident date: Sep 13, 2022
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring... Read more
LAND ROVER DISCOVERY (2020) — ENGINE Oct 17, 2022
Incident date: Sep 13, 2022
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring... Read more
LAND ROVER DISCOVERY (2020) — POWER TRAIN Oct 17, 2022
Incident date: Sep 13, 2022
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring... Read more
LAND ROVER RANGE ROVER SPORT (2012) — UNKNOWN OR OTHER Oct 14, 2022
Incident date: Oct 6, 2022
Car started smoking from under front hood while driving, while pulling to a stop, smoke started flooded cabin with my son and grandchildren in the car. They all got out safely but then the front engine and car exploded in flames.
Fire
LAND ROVER LR4 (2012) — ENGINE Oct 13, 2022
Incident date: Jul 22, 2022
My 2012 LR4 engine completely seized on the highway in July 2022 while I was traveling at 75mph. I was incredibly lucky to be in the right hand lane (after passing 2 large trucks) when I heard and felt the extremely abrupt "clunk" come from the engine. The red engine light came on and my LR4 no longer worked. I had to veer off the highway and coast onto the grass. Had I been in the left hand lane ... Read more
LAND ROVER RANGE ROVER EVOQUE (2018) — ELECTRICAL SYSTEM Oct 12, 2022
Incident date: Dec 1, 2021
When I reverse in cold outside temperatures there is a very loud squealing noise. When turning wheel slowly left or right there is a loud grinding noise that gets louder when pressing the gas. When I turn the heater on over 2 notches a loud buzzing whistling sound gets louder the higher I turn the heater on. I have taken it to Land Rover and they tell me they couldn’t find anything wrong ... Read more
LAND ROVER RANGE ROVER EVOQUE (2018) — STEERING Oct 12, 2022
Incident date: Dec 1, 2021
When I reverse in cold outside temperatures there is a very loud squealing noise. When turning wheel slowly left or right there is a loud grinding noise that gets louder when pressing the gas. When I turn the heater on over 2 notches a loud buzzing whistling sound gets louder the higher I turn the heater on. I have taken it to Land Rover and they tell me they couldn’t find anything wrong ... Read more
LAND ROVER RANGE ROVER EVOQUE (2018) — SERVICE BRAKES Oct 12, 2022
Incident date: Dec 1, 2021
When I reverse in cold outside temperatures there is a very loud squealing noise. When turning wheel slowly left or right there is a loud grinding noise that gets louder when pressing the gas. When I turn the heater on over 2 notches a loud buzzing whistling sound gets louder the higher I turn the heater on. I have taken it to Land Rover and they tell me they couldn’t find anything wrong ... Read more
LAND ROVER RANGE ROVER EVOQUE (2020) — SERVICE BRAKES Oct 6, 2022
Incident date: Oct 6, 2022
The cover of foot rest broke and went under brake paddle and restricted driver to apply brake.
LAND ROVER RANGE ROVER EVOQUE (2020) — UNKNOWN OR OTHER Oct 6, 2022
Incident date: Oct 6, 2022
The cover of foot rest broke and went under brake paddle and restricted driver to apply brake.
LAND ROVER RANGE ROVER EVOQUE (2013) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT Oct 5, 2022
Incident date: Jun 10, 2018
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving approximately 30 MPH and slowing to a stop at a traffic sign, the vehicle came to an abrupt stop as if the contact had depressed the brake pedal suddenly. The contact stated the "disengage e-brake" warning was illuminated. The contact stated that the procedure had illuminated on the instrument panel to disengag... Read more
LAND ROVER DISCOVERY SPORT (2021) — UNKNOWN OR OTHER Sep 24, 2022
Incident date: Jul 29, 2022
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
LAND ROVER DISCOVERY SPORT (2021) — ELECTRICAL SYSTEM Sep 24, 2022
Incident date: Jul 29, 2022
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
LAND ROVER DISCOVERY SPORT (2021) — STEERING Sep 24, 2022
Incident date: Jul 29, 2022
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
LAND ROVER RANGE ROVER (2014) — TRACTION CONTROL SYSTEM Sep 21, 2022
Incident date: Jun 6, 2022
The contact’s husband owned a 2014 Land Rover Range Rover. The contact stated while driving at 40 MPH in the rain, she moved into the slow lane as another vehicle was passing her vehicle, the vehicle started sliding back and forth, felt unstable, and was heading towards the median lane. The contact stated that as she extended her body and was moving her dog from the front passenger’s side seat... Read more
1 injured
LAND ROVER LR2 (2012) — POWER TRAIN Sep 21, 2022
Incident date: May 29, 2022
The first day I purchased car problems started there was a rattle in the front end and emergency brake did not work. I drove for a short time because dealer told me it was a good reliable car and it shouldnt give me any problems. The rattle got worse tried to talk to dealer but he would not return my calls and he has done the same with other clients. Dealer told me all cars are hand picked and SAF... Read more
LAND ROVER LR2 (2012) — STEERING Sep 21, 2022
Incident date: May 29, 2022
The first day I purchased car problems started there was a rattle in the front end and emergency brake did not work. I drove for a short time because dealer told me it was a good reliable car and it shouldnt give me any problems. The rattle got worse tried to talk to dealer but he would not return my calls and he has done the same with other clients. Dealer told me all cars are hand picked and SAF... Read more
LAND ROVER LR2 (2012) — SUSPENSION Sep 21, 2022
Incident date: May 29, 2022
The first day I purchased car problems started there was a rattle in the front end and emergency brake did not work. I drove for a short time because dealer told me it was a good reliable car and it shouldnt give me any problems. The rattle got worse tried to talk to dealer but he would not return my calls and he has done the same with other clients. Dealer told me all cars are hand picked and SAF... Read more
LAND ROVER DISCOVERY SPORT (2016) — ENGINE Sep 20, 2022
Incident date: Aug 6, 2022
the timing chain its just broken
LAND ROVER LR4 (2014) — VEHICLE SPEED CONTROL Sep 20, 2022
Incident date: Aug 5, 2022
According to dealer, the connecting rod became dislodged and forced itself through the engine block rendering the entire engine and all related components (e.g. supercharger) inoperable and requiring replacement.
LAND ROVER LR4 (2014) — STEERING Sep 20, 2022
Incident date: Aug 5, 2022
According to dealer, the connecting rod became dislodged and forced itself through the engine block rendering the entire engine and all related components (e.g. supercharger) inoperable and requiring replacement.
LAND ROVER LR4 (2014) — ENGINE Sep 20, 2022
Incident date: Aug 5, 2022
According to dealer, the connecting rod became dislodged and forced itself through the engine block rendering the entire engine and all related components (e.g. supercharger) inoperable and requiring replacement.
LAND ROVER DEFENDER (2022) — STRUCTURE:BODY Sep 19, 2022
Incident date: Sep 19, 2022
The drivers side A-pillar continues to fall off/come loose at high speeds. It happened on 2 times already resulting in around 20-inch body part falling off on the highway and flapping causing immediate pull over
LAND ROVER RANGE ROVER SPORT (2015) — STRUCTURE:BODY:DOOR Sep 19, 2022
Incident date: Sep 18, 2022
The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while the vehicle was parked and turned off, the rear liftgate inadvertently opened, causing the alarm system to be activated. The contact disconnected the battery to deactivate the alarm system. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicl... Read more
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