Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,214 complaints for LAND ROVER
LAND ROVER
RANGE ROVER
(2015) — STRUCTURE:BODY
Oct 30, 2023
Incident date: Oct 30, 2023
Drivers side door has become unwelded. Started as a popping sound and now the door is getting harder to close, the window does not roll down.
LAND ROVER
RANGE ROVER
(2020) — ENGINE
Oct 30, 2023
Incident date: Oct 23, 2023
The contact owns a 2019 Chevrolet Malibu. The contact stated that the engine failed to shut off after depressing the Auto START/STOP button. The vehicle shut off after running out of fuel. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
LAND ROVER
DISCOVERY
(2017) — ENGINE AND ENGINE COOLING
Oct 27, 2023
Incident date: Oct 27, 2023
The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle jerked. Additionally, the contact stated that the vehicle overheated while driving and while idling. The contact stated that the vehicle was experiencing abnormal coolant consumption. The contact had been adding coolant to the vehicle after 5 miles. The contact stated that the failure was persisten... Read more
LAND ROVER
DISCOVERY
(2017) — AIR BAGS
Oct 27, 2023
Incident date: Oct 27, 2023
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer... Read more
LAND ROVER
DISCOVERY SPORT
(2018) — ENGINE
Oct 26, 2023
Incident date: Oct 23, 2023
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the check ... Read more
LAND ROVER
DEFENDER
(2021) — ENGINE
Oct 26, 2023
Incident date: Oct 11, 2023
Auto Idle function stopped the engine while waiting to make a left hand turn on a busy street. When trying to make the left hand turn the engine was unable to restart resulting in engine warning lights as well as battery warning lights and a complete shutdown of the car and all systems. Warning lights only appeared when I took my foot off the break and pushed the gas pedal to reengage the engine a... Read more
LAND ROVER
RANGE ROVER
(2023) — ENGINE
Oct 25, 2023
Incident date: Jun 22, 2023
I purchased the truck 2 weeks ago brand new and it has a total of 570 miles on it. After not being used for one day, the truck would not start at all. I receive a warning indicating that I should stop safely now, that full power accessory mode is on and a check engine light. I connected a OBD scanner but no codes were generated. The truck should no signs of a dead battery as all electrical func... Read more
LAND ROVER
RANGE ROVER
(2014) — POWER TRAIN
Oct 24, 2023
Incident date: Oct 23, 2023
I've had a couple of issues with my expedition since day 1. When I click on my memory seat to adjust seat/mirror etc. the front mirrors (not the encasement) will turn in one direction and sit there and click until I manually adjust the mirror(s). Today is 10/24/23 and starting yesterday, I was in rush hour traffic and noticed my motor sounded different. Then while headed to work it just started ... Read more
LAND ROVER
DISCOVERY
(2017) — HYBRID PROPULSION SYSTEM
Oct 24, 2023
Incident date: Sep 18, 2023
The contact owns a 2017 Kia Optima PHEV. The contact stated that while driving at an undisclosed speed up a steep hill, the vehicle lost motive power. The Check Hybrid System, Turn Off Engine message was displayed, and the traction control, check engine, ABS, and auto-hold warning lights illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not found. The vehicle ... Read more
LAND ROVER
DISCOVERY SPORT
(2016) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Oct 23, 2023
Incident date: Oct 16, 2023
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
LAND ROVER
DISCOVERY SPORT
(2018) — POWER TRAIN
Oct 23, 2023
Incident date: Oct 10, 2023
The batter has been bad since the beginning. Even the original battery would right away leak and leave a lot of residue. My car since the beginning has told me there is something wrong with the power system. But Toyota keeps insisting that it’s just a random message. And that they don’t know why it says it. It’s concerning because I constantly need to get a new battery. The other thing is ... Read more
LAND ROVER
DISCOVERY SPORT
(2018) — ELECTRICAL SYSTEM
Oct 23, 2023
Incident date: Oct 10, 2023
The batter has been bad since the beginning. Even the original battery would right away leak and leave a lot of residue. My car since the beginning has told me there is something wrong with the power system. But Toyota keeps insisting that it’s just a random message. And that they don’t know why it says it. It’s concerning because I constantly need to get a new battery. The other thing is ... Read more
LAND ROVER
DEFENDER
(2022) — AIR BAGS
Oct 21, 2023
Incident date: Oct 21, 2023
I was hit yesterday and my airbags didn't deploy. WHY???
Crash
LAND ROVER
DEFENDER
(2023) — EQUIPMENT
Oct 21, 2023
Incident date: Oct 18, 2023
Recent failures of Blue OX tow bars have cropped up on Recreational Vehicle blog sites. These incidents are very similar in that the tow bars or baseplates suffer weld failures. In the NHTSA database Blue OX has 14 complaints. None of the other major manufacturers of tow bars has a single compliant (Roadmaster, Demco, Curt,...). This is a huge statistical deviation and suggest that NHTSA should i... Read more
Crash
LAND ROVER
RANGE ROVER EVOQUE
(2020) — STRUCTURE:BODY
Oct 20, 2023
Incident date: Sep 9, 2023
Severe frame rust, there was a recall for tacomas but 4Runners have the issue just as bad
LAND ROVER
RANGE ROVER EVOQUE
(2020) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Oct 20, 2023
Incident date: Sep 9, 2023
When radar cruise control is on, the car sometimes brakes hard totally unexpectedly when it’s about to overtake to a slower-moving vehicle in the adjacent right lane, and despite the fact that the CX-90 does not have any vehicle directly in front of it in its lane. This happens quite regularly at highway, when I am guetting within 100-200 ft of a semi located on the adjacent right lane, even whe... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2020) — STEERING
Oct 20, 2023
Incident date: Sep 9, 2023
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
LAND ROVER
DEFENDER
(2023) — STRUCTURE:BODY
Oct 17, 2023
Incident date: Oct 17, 2023
Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.
LAND ROVER
DEFENDER
(2023) — VISIBILITY/WIPER
Oct 17, 2023
Incident date: Oct 17, 2023
The windshield has a haze that appears to reduce visibility when it’s raining. I have also noticed little cracks in the windshield with no known incidents of debris hitting the windshield. I’ve only had this vehicle for 3 months
LAND ROVER
RANGE ROVER EVOQUE
(2020) — ENGINE
Oct 16, 2023
Incident date: Oct 7, 2023
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Da... Read more
Crash
1 injured
LAND ROVER
DEFENDER
(2023) — VEHICLE SPEED CONTROL
Oct 15, 2023
Incident date: Oct 14, 2023
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 oth... Read more
LAND ROVER
DISCOVERY
(2017) — ELECTRICAL SYSTEM
Oct 14, 2023
Incident date: Dec 2, 2021
We have had multiple incidents on this MY16 Subaru Outback draining the battery over the past several years. Sometimes the battery is dead after a couple or few days of driving. There seems to be a battery / electrical management (current draw when vehicle if off) issue as noted in multiple incidents and there was even a class action lawsuit. The SW update associated didn't resolve the issue. O... Read more
LAND ROVER
DISCOVERY
(2017) — ENGINE
Oct 12, 2023
Incident date: Aug 1, 2023
- May 26, 2023: NHTSA Recall No.: 23V-380, recalled 2021-2023 Lincoln Corsair vehicles equipped with 2.5L HEV or PHEV engines (among others) due to possible engine failure and engine compartment fires after several reports of same, even after the repair attempted after NHTSA Recall No.: 22V-484 (the “Second Recall”). “This recall expands and replaces number 22V-484.” -June 5, 2023, Mr. Ad... Read more
LAND ROVER
DISCOVERY
(2020) — STEERING
Oct 12, 2023
Incident date: Sep 8, 2023
The contact owns a 2012 Volkswagon Jetta Sportwagen. The contact stated that while driving at 35 MPH, the accelerator pedal became inoperable and the vehicle did not accelerate. The engine and power steering had failed. The glow plug warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the high-pressure fuel pump which sent metal sh... Read more
LAND ROVER
DISCOVERY
(2020) — ENGINE
Oct 12, 2023
Incident date: Sep 8, 2023
The contact owns a 2012 Volkswagon Jetta Sportwagen. The contact stated that while driving at 35 MPH, the accelerator pedal became inoperable and the vehicle did not accelerate. The engine and power steering had failed. The glow plug warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the high-pressure fuel pump which sent metal sh... Read more
LAND ROVER
DISCOVERY
(2020) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Oct 12, 2023
Incident date: Sep 8, 2023
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer wa... Read more
LAND ROVER
DISCOVERY SPORT
(2015) — STRUCTURE
Oct 12, 2023
Incident date: Aug 4, 2023
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 60 MPH, the steering wheel seized and the vehicle violently lunged to the right. The passenger's front tire detached from the vehicle, causing the contact to lose control of the vehicle. The contact crashed into the bumper blocks. The contact and the passenger were injured and received medical attention. A ... Read more
Crash
2 injured
LAND ROVER
DISCOVERY
(2017) — POWER TRAIN
Oct 11, 2023
Incident date: Sep 15, 2023
The contact owns a 2015 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the RPM gauge was fluctuating. Additionally, the vehicle was shuddering while shifting between gears. The vehicle was taken to an independent mechanic, where it was diagnosed that the PGM-FI software had failed and needed to be updated. The vehicle was not repaired. There was no further informatio... Read more
LAND ROVER
DISCOVERY
(2017) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Oct 11, 2023
Incident date: Sep 15, 2023
The contact owns a 2015 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the RPM gauge was fluctuating. Additionally, the vehicle was shuddering while shifting between gears. The vehicle was taken to an independent mechanic, where it was diagnosed that the PGM-FI software had failed and needed to be updated. The vehicle was not repaired. There was no further informatio... Read more
LAND ROVER
DISCOVERY
(2017) — ENGINE
Oct 11, 2023
Incident date: Sep 15, 2023
The contact owns a 2017 Land Rover Discovery. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that both the front driver side seat belt pretensioner and door latch were defective, which caused the warning light to illuminate. The vehicle was not repaired. The manufacturer was not notified of the failure. The fai... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2013) — AIR BAGS
Oct 5, 2023
Incident date: Nov 1, 2021
The contact’s father owns a 2004 Pontiac Vibe. The contact stated that after her father started the vehicle, the air bag inadvertently deployed without warning. As a result, the contact’s father sustained a mild concussion, and burns to the left and right arms that required medical attention. A police report was filed. The vehicle was towed to the contact’s residence. The vehicle was not dia... Read more
1 injured
LAND ROVER
RANGE ROVER EVOQUE
(2013) — POWER TRAIN
Oct 5, 2023
Incident date: Nov 1, 2021
My Vehicle transmission skips second gear going from gear 1 to gear 3 when accelerating from a stopped position. Issue cause jerking and a clunk when gear catches. When this happens, vehicle will temporarily stall until gear catches putting driver and passengers at risk of collision if turning at intersection, proceeding through 2-way stop intersection, or on hills/ on train tracks. My vehicle h... Read more
LAND ROVER
DISCOVERY
(2017) — POWER TRAIN
Oct 5, 2023
Incident date: Jul 5, 2023
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advi... Read more
LAND ROVER
DISCOVERY
(2017) — STEERING
Oct 5, 2023
Incident date: Jul 5, 2023
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advi... Read more
LAND ROVER
DEFENDER
(2022) — ENGINE
Oct 3, 2023
Incident date: Sep 26, 2023
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light and EPC warning light was illuminated. The contact pulled over to the side of the roadway. The contact was able to restart the vehicle however, the vehicle would not accelerate above 15 MPH. The contact st... Read more
LAND ROVER
DEFENDER
(2023) — ENGINE
Oct 3, 2023
Incident date: Oct 3, 2023
I was on my way to work. When I came to the stop sign to turn on the main road. I felt my car jerk. I thought it was weird and kept driving anyways. Then I noticed the resistance was gone from the gas pedal and it went straight to the floor. So I came to the stop light and kept my foot on the brake. When the light turned green and I had let go of the brakes. My car was accelerating on its own. I h... Read more
LAND ROVER
DEFENDER
(2020) — POWER TRAIN
Sep 30, 2023
Incident date: Sep 28, 2023
As you drive and pick up speed at the range of 29 to 31 mph, exactly the car shutters and shakes. It is known by Ford that the driveshaft needs to be angled due to the hybrid battery location in the car. This particular problem is consistent with a driveshaft replacement that has been known by Ford as well as bearings in the driveshaft. I have had problems with the shuttering in this vehicle... Read more
LAND ROVER
DEFENDER
(2020) — ENGINE
Sep 30, 2023
Incident date: Sep 28, 2023
As you drive and pick up speed at the range of 29 to 31 mph, exactly the car shutters and shakes. It is known by Ford that the driveshaft needs to be angled due to the hybrid battery location in the car. This particular problem is consistent with a driveshaft replacement that has been known by Ford as well as bearings in the driveshaft. I have had problems with the shuttering in this vehicle... Read more
LAND ROVER
RANGE ROVER SPORT
(2023) — ENGINE
Sep 29, 2023
Incident date: Sep 25, 2023
The contact owns a 2019 Ford EcoSport. The contact stated while driving 60 MPH, the vehicle started to decelerate independently and failed to exceed 30 MPH. The contact stated that the oil pressure and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle... Read more
LAND ROVER
RANGE ROVER SPORT
(2015) — EXTERIOR LIGHTING
Sep 27, 2023
Incident date: Jun 27, 2023
My cars lights (headlights, gage cluster lights, dash lights, radio screen light, etc..) and screen for my radio and back up camera, all turn off by themselves, for maybe 1 second or 2, while driving. This happens randomly, no warning, no special conditions, just out of nowhere, and for no reasons. Since I bought the car in September of 2020 (used, as is) it has done it now 7 or 8 times, with toni... Read more
LAND ROVER
RANGE ROVER SPORT
(2015) — ELECTRICAL SYSTEM
Sep 27, 2023
Incident date: Jun 27, 2023
My cars lights (headlights, gage cluster lights, dash lights, radio screen light, etc..) and screen for my radio and back up camera, all turn off by themselves, for maybe 1 second or 2, while driving. This happens randomly, no warning, no special conditions, just out of nowhere, and for no reasons. Since I bought the car in September of 2020 (used, as is) it has done it now 7 or 8 times, with toni... Read more
LAND ROVER
RANGE ROVER SPORT
(2015) — ENGINE
Sep 27, 2023
Incident date: Jun 27, 2023
While driving home on the evening of June 27, 2023, a distance of about 15 miles, the low coolant light suddenly came on, and as we tried pulling over on the next freeway exit, the engine appeared to seize and cut out. It was difficult to brake and steer the car and we were nervous to get in an accident. We came to a rest off the freeway and then officers helped us push our car into a nearby Aut... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) — ENGINE
Sep 27, 2023
Incident date: Sep 27, 2023
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) — ENGINE
Sep 23, 2023
Incident date: Mar 30, 2023
Engine failure, crankshaft sensory did not go off and it will need a brand new engine. Only 94k miles
LAND ROVER
RANGE ROVER EVOQUE
(2016) — SERVICE BRAKES
Sep 23, 2023
Incident date: Mar 30, 2023
Brakes make very very loud noises when backing up car and i touch my brakes. It’s louder than my horn.
LAND ROVER
DEFENDER
(2021) — ELECTRICAL SYSTEM
Sep 22, 2023
Incident date: Jul 6, 2023
Had an oil change at a Mercedes dealership after driving for a couple hours. Check engine was on for a code P052E, being crankcase ventilation system. Had the car diagnosed, cost to repair 1,600 dollars. Went through with repair, the code pop up again (P052E). Having to bring vehicle constantly to Mercedes dealerships.
LAND ROVER
RANGE ROVER EVOQUE
(2018) — SUSPENSION
Sep 21, 2023
Incident date: Jul 3, 2023
My vehicle developed a squeaking noise and led to a lower control arm malfunction I have searched the web and found that it's a common problem with a specific van My daughter owns one and developed the same problem this could result in loss of steering
LAND ROVER
DEFENDER
(2023) — ENGINE
Sep 19, 2023
Incident date: Sep 18, 2023
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa... Read more
LAND ROVER
DEFENDER
(2021) — ELECTRICAL SYSTEM
Sep 19, 2023
Incident date: Sep 18, 2023
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this v... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) — SERVICE BRAKES
Sep 16, 2023
Incident date: Sep 16, 2023
Abs and traction control lights are on. Cruise control will not work when lights are on. Lights go on and off with chime very annoying. Brakes will not function properly when lights are on. Contacted dealer no eta on parts. Almost 2 years now. Contacted dealer before warranty was out. Next time I went to ask I got another service rep and he said my warranty is out. This is not good.