Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 6,426 complaints for LAND ROVER

Incident date: Feb 6, 2026

The rear back window shattered on its own without any impact or object interference

Incident date: Feb 1, 2026

I was exiting a freeway a unusually slow speed as it was very congested, making a right hand exit. While I was in the curve of the exit ramp, the car suddently applied the brakes to a full stop. There was a car in front of me but we were going the same speed. Fortunately, the car behind me was able to stop in time and not hit me. There was no risk of me hitting the car in front of me.

Incident date: Jan 30, 2026

The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving at various speeds and attempting to depress the brake pedal, the vehicle failed to slow down or stop as intended. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with vacuum pump and brake booster failure. The vehicle was later towed to a local dealer, wher... Read more

Incident date: Feb 5, 2026

Backup Camera Failure (Occurred at approx. 1,000 miles) Part was on backorder, the rearview camera remained inoperative for approximately 99 days (February 22 through May 31, 2025). This rendered the vehicle non-compliant with federal rearview camera safety requirements. Emergency Braking System Issues (Ongoing) Compounding this, the vehicle’s emergency braking system would activate erratically... Read more

Incident date: Jan 17, 2026

Turn Signals, Speed Control Radio Functions, Windsheild Wipers STOPPED WORKING! It effects people in front ,back or side knowing what I am doing so they can react like turning in any direction , My vision is blocked during rain or snow and will cause an accident harming me or others . ' No warning lamps came on when problem happened ! ' Problem has been confirmed by a Qualified Mechanic !

Incident date: Jan 17, 2026

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(R). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle coul... Read more

Incident date: Jan 30, 2026

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that during rainy or snowy weather, snow or rain was leaking into the driver’s side B-Pillar trim. The contact stated that water was accumulating on the floor of... Read more

Incident date: Feb 2, 2026

The car lost power while driving. It lost power completely while driving it to the dealer. Had to be towed. I was lucky I was able to pull over out of traffic while it was losing power. Loss of propulsion in the middle of driving is a safety risk.

Incident date: Feb 1, 2026

On Saturday, [XXX], while driving under normal conditions, the vehicle experienced a sudden and complete loss of propulsion without warning. There was no reduced-power mode, no dashboard alert, and no mobile app notification prior to shutdown. The vehicle was subsequently inspected by a Ford dealership. The technician identified an intermittent software-related condition consistent with Ford TSB ... Read more

Incident date: Feb 1, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Factory Air Suspension on 2016 RAM Rebel V8 5.7L Right Front broken elbow How was your safety or the safety of others put at risk? The right front broken elbow is causing my entire rear end of truck to sag to near ground level, leaving the front up high. It is making for dangerous driving condition n... Read more

Incident date: Feb 1, 2026

I'd like to join the open investigation for RQ26002 [XXX] ). Our car has had jerky steering when doing a long turn at the same angle for well over a year. We brought in the car multiple times to the Mazda dealership and they said they couldn't find an issue, essentially ignoring our request. It makes the car unsafe to drive on the highway (and other roads) because the steering wheel jerks when it... Read more

Incident date: Nov 5, 2025

The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to ope... Read more

Incident date: Jan 30, 2026

The car steered on its own without warning of Lane Departure

Crash 1 injured

Incident date: Jan 30, 2026

I own a 2018 Volkswagen Tiguan with approximately 70,000 miles. The vehicle requires a full cylinder head replacement due to faulty valve seals. I have been having to add engine oil frequently between oil changes. The repair has been confirmed by an authorized Volkswagen dealership. The required cylinder head part is currently on manufacturer backorder with no estimated time of arrival. Dealership... Read more

Incident date: Nov 20, 2025

Ongoing Software Issues From shortly after delivery through now, the vehicle experiences frequent and recurring warning messages and system failures, including but not limited to: Suspension system warnings Driver assistance and self-driving feature failures One-pedal driving malfunctions Parking camera and sensor errors Other system warnings that appear to be software-related... Read more

Incident date: Feb 2, 2026

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no inju... Read more

Incident date: Jan 30, 2026

When shifting into reverse, backup camera screen went to a constant blue screen — no rear image at all now.

Incident date: Feb 3, 2026

Vehicle: 2026 Honda CR-V Issue Type: Parts – Design Vulnerability / Theft-Related Defect I am submitting this complaint regarding the front radar/calibration sensor located behind the Honda “H” emblem on my 2026 Honda CR-V, which was stolen due to what I believe is a serious design vulnerability. The sensor is positioned in a manner that makes it exceptionally easy to access and remove, ev... Read more

Incident date: Jan 31, 2026

I am filing a complaint regarding my 2023 Kia Niro and Safety Recall SC332. The recall involves a damaged floor wiring assembly that may prevent proper airbag and seat belt deployment, creating a serious safety risk. I scheduled and brought my vehicle to Cowboy Kia, Conroe on Feb 2,2026 specifically to have this recall repaired, but the dealership did not complete the recall service and returned ... Read more

Incident date: Jan 31, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Horn How was your safety or the safety of others put at risk? My horn stopped working - cannot use it when driving to warn other drivers - safety issue Has the problem been reproduced or confirmed by a dealer or independent service center? Not reproduced, but dealership has confirmed the horn stopped... Read more

Incident date: Jan 31, 2026

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at 35 MPH, the check engine warning light illuminated. While the vehicle was stopped at a traffic light or a stop sign, the failure was more noticeable. The contact stated that the vehicle jerked abnormally and failed to accelerate as intended while depressing the accelerator pedal. The RPM fluctuated before the transm... Read more

Incident date: Jan 1, 2025

IT HAS A RECALL 25S76 THAT FORD SAYS HAS NO SOLUTION. I CALLED FORD, AND THEY SAID IT DID HAVE ONE, AND THAT I SHOULD TAKE IT IN. SUPPOSEDLY, WHAT THEY DID WAS A SOFTWARE UPDATE ON 05/01/2025, BUT NOTHING WORKED. The gasoline smell inside the car persists, with a risk of fire.

Incident date: Jan 30, 2026

Jeep delamination screen on the face of the radio. This is a safety concern that could disable my use of my cell in calling 911 in case of a emergency and also being able to locate the vehicle via GPS. It also disables the SOS function in the radio head. This is a known problem with these radio's but hasn't addressed by the manufacture. I have taken this to my local auto repair shop today and ... Read more

Incident date: Jan 26, 2026

Since the purchase of my 2022 VW Taos in 2022, there has been a repeated issue of the check engine light coming on at random times. Each time it has happened the code indicates a problem with the fuel evap system. The issue has been fixed multiple times by replacing parts. There has been no fix for the issue and it still persists. Problems with the fuel evap system puts the drivers and passengers ... Read more

Incident date: Jan 25, 2026

ICCU failure.

Incident date: Jan 25, 2026

The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm.... Read more

Incident date: Jan 25, 2026

Lincoln 2019 MKC reserve head gasket problem check engine light on. Took to dealership and confirmed with compression test that it was TSB – 22–2229 had to replace engine with new long block. Lincoln Corporate Assistance paid some 2835.10 I paid $4265.05

Incident date: Jan 27, 2026

Many things are happening to my truck that’s why I am contacting you people to see if I got any callback thank you so much

Incident date: Sep 3, 2025

To Whom It May Concern, I am submitting a vehicle safety defect complaint regarding my 2020 Acura RDX. The rear window of my vehicle suddenly shattered without any impact, collision, road debris, or external force. At the time of the incident, the vehicle was stationary. There was no warning or visible damage prior to failure. The glass shattered unexpectedly, creating a dangerous condition and ... Read more

Incident date: Jan 19, 2026

Along with the two recalls of which I have not been contacted by Hyundai or provided any form of remedy, this is highly concerning and makes me feel extremely unsafe driving my vehicle, especially with the fact that I have small children and teenagers. My car had an issue from inception that I’ve let the dealer know about that. They still have not fixed including the fact that well I’ll be dri... Read more

Incident date: Jan 31, 2026

My 2023 VW ID.4 AWD Pro S is subject to Recall 93EA (NHTSA 26V030) for battery fire risk. I must: park outside only (no garage), avoid all DC fast charging, and limit charge to 80%. These restrictions substantially impair use: Cannot park in my garage due to fire risk. Cannot travel beyond ~100 miles (no DC fast charging for longer trips). Reduced range from 80% charge limit. On 1/29/26, I contact... Read more

Incident date: Jan 31, 2026

The shifter is not working have to use shift lock release

Incident date: Jun 11, 2025

I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging funct... Read more

Incident date: Jan 28, 2026

when I use blinker windshield wipers turn on and sometimes when I call or somebody calls my cell phone I can hear them, but they cannot hear me. does not happen all the time, but I was concerned since there was a recall on certain toyota corolla that says a short circuit may develop in the OCS sensor, preventing front passenger air bag from deploying and my son who is a mechanic said both of these... Read more

Incident date: Jan 30, 2026

The contact owns a 2019 Kia Forte. The contact was notified by her son that the third brake light was burned and was melting. There were no warning lights illuminated. The local dealer was contacted and suggested that a diagnostic test be performed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the owner that there was no warranty coverage on the vehicle fo... Read more

Incident date: Jan 9, 2026

Responded to a Recall notice on passenger air bag in August 2025. Have had vehicle to GM dealership many times. They can't fix it. And won't call me back. Have called Buick direct and they are also having trouble with the dealership. But the service employees at Buick have been very helpful. This is a safety issue and haven't driven my Buick much since August. I'm elderly and feel i may be being a... Read more

Incident date: Jan 28, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of th... Read more

Incident date: Jan 28, 2026

My truck passed the recall PICO test right at 20,000 miles. The dealer put thicker 0w40 oil in. Less than 2,000 miles later, upon hard acceleration from 5-8mph, the engine climbed to 58mph then lost power, shifted itself into Neutral and coasted to the side of road. Truck was towed and told the engine seized up. Changing the oil did not make sense to me as lubrication was always available prev... Read more

Incident date: Jan 23, 2026

Vehicle: 2023 GMC [MODEL], Black Widow package, 6.2L L87, 41,078 miles Recall: 25V‑274 / GM [XXX] ; recall remedy performed by Marty’s GMC (Kingston, MA) on 2025 -11-12; oil changed per recall procedure Post‑remedy symptom: intermittent knock starting ~01 - 2025 / about two months after remedy Incident: Jan 23, 2026 — engine seized / loss of propulsion while driving; stranded on highway... Read more

Incident date: Jan 23, 2026

The secondary instrument fuse block located on the driver's side of the dashboard erupted in flame while the vehicle was being driven, endangering its occupant, causing significant damage to its interior, and resulting in a local law enforcement "traffic hazard" determination.

Fire

Incident date: Aug 29, 2016

The vehicle was subject to an active manufacturer safety recall involving the oil pressure control system and diagnostic trouble code P06DA, which requires inspection and replacement of the Engine Room Sub-Harness if the condition is present. The defect was confirmed by an authorized dealer, DTC P06DA was verified, and the Engine Room Sub-Harness was replaced in accordance with the recall remedy ... Read more

Incident date: Aug 29, 2016

Incident date: Jan 23, 2026

Right and left lower control arms are failing. Steering rack replacement is required for repair and imperative for safe vehicle driving. The safety of people in the car is greatly at risk. Since learning about the true problem, the van is parked and we're having to borrow another car for transportation. The issue is that when turning, the steering wheel gets stuck. This seems to occur at 11 o'cloc... Read more

Incident date: Dec 29, 2025

1. What component or system failed or malfunctioned? System: Power Train: Automatic Transmission Specific Component: UA80 8-Speed Automatic Transmission (Internal Failure) Available for Inspection: Yes, the vehicle is currently available. 2. How was your safety or the safety of others put at risk? While merging onto the highway, the transmission failed to upshift, resulting in a sudden and unexpe... Read more

Incident date: Dec 29, 2025

I had the backup camera harness recall performed on my 2018 Honda Ridgeline on 09/06/2023 by Honda of Escondido , CA. (See attached invoice of recall work performed.) On 01/27/2026, the backup camera failed to appear on the dash screen when the vehicle was in reverse. I restarted the vehicle and the camera view was still not visible on the screen. I drove home and parked the vehicle in my garage... Read more

Incident date: Sep 10, 2025

Was driving 45 mph when a “ Conditions Not Correct for Shift” warning pops up on the screen and puts me into neutral, but came to a stop in a neighborhood entrance and have not been able to start or put the vehicle into gear

Incident date: Jan 21, 2026

The situation I’m about to explain has happened twice—once in December 2025 and again on January 22, 2026. In December, the roads were very icy, but there was no snow on the ground. As I made a right turn into a Walmart parking lot, I heard a loud metal-breaking sound while turning. I immediately got out and looked underneath my 2018 Hyundai Tucson SEL but didn’t see anything unusual. Afte... Read more

Incident date: Jan 20, 2026

During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eve... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog