Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,426 complaints for LAND ROVER
LAND ROVER
DISCOVERY
(1998) - ELECTRICAL SYSTEM
Dec 17, 2003
DASHLIGHTS AND TAIL LIGHTS MALFUNCTIONED DUE TO AN ELECTRICAL SHORT. DEALER WAS UNABLE TO REPAIR THE PROBLEM. *AK
LAND ROVER
DISCOVERY
(1998) - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Dec 17, 2003
DASHLIGHTS AND TAIL LIGHTS MALFUNCTIONED DUE TO AN ELECTRICAL SHORT. DEALER WAS UNABLE TO REPAIR THE PROBLEM. *AK
LAND ROVER
DISCOVERY
(1998) - EXTERIOR LIGHTING:TAIL LIGHTS
Dec 17, 2003
DASHLIGHTS AND TAIL LIGHTS MALFUNCTIONED DUE TO AN ELECTRICAL SHORT. DEALER WAS UNABLE TO REPAIR THE PROBLEM. *AK
LAND ROVER
FREELANDER
(2002) - SERVICE BRAKES, HYDRAULIC
Dec 10, 2003
Incident date: Jun 12, 2003
THE CAR WAS PURCHASED NEW IN 2002. WITH ONLY 23,000 MILES, THE VEHICLE HAS BEEN OUT OF SERVICE FOR 43 DAYS WITH CATASTROPHIC MECHANICAL FAILURES, INCLUDING: 21 DAYS FOR A NEW WIRING HARNESS; 3 DAYS FOR A NEW GEARSHIFT ASSEMBLY AND 8 DAYS FOR A NEW TRANSMISSION AND ECU AND FRONT BRAKES. ADDITIONALLY, THE VEHICLE HAS BEEN IN THE SHOP 8 TIMES FOR WARRANTY REPAIRS; AND BRAKES. THE VEHICLE IS CURRE... Read more
LAND ROVER
FREELANDER
(2002) - ELECTRICAL SYSTEM:WIRING
Dec 10, 2003
Incident date: Jun 12, 2003
THE CAR WAS PURCHASED NEW IN 2002. WITH ONLY 23,000 MILES, THE VEHICLE HAS BEEN OUT OF SERVICE FOR 43 DAYS WITH CATASTROPHIC MECHANICAL FAILURES, INCLUDING: 21 DAYS FOR A NEW WIRING HARNESS; 3 DAYS FOR A NEW GEARSHIFT ASSEMBLY AND 8 DAYS FOR A NEW TRANSMISSION AND ECU AND FRONT BRAKES. ADDITIONALLY, THE VEHICLE HAS BEEN IN THE SHOP 8 TIMES FOR WARRANTY REPAIRS; AND BRAKES. THE VEHICLE IS CURRE... Read more
LAND ROVER
FREELANDER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 10, 2003
Incident date: Jun 12, 2003
THE CAR WAS PURCHASED NEW IN 2002. WITH ONLY 23,000 MILES, THE VEHICLE HAS BEEN OUT OF SERVICE FOR 43 DAYS WITH CATASTROPHIC MECHANICAL FAILURES, INCLUDING: 21 DAYS FOR A NEW WIRING HARNESS; 3 DAYS FOR A NEW GEARSHIFT ASSEMBLY AND 8 DAYS FOR A NEW TRANSMISSION AND ECU AND FRONT BRAKES. ADDITIONALLY, THE VEHICLE HAS BEEN IN THE SHOP 8 TIMES FOR WARRANTY REPAIRS; AND BRAKES. THE VEHICLE IS CURRE... Read more
LAND ROVER
DISCOVERY
(1997) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Dec 10, 2003
Incident date: Nov 11, 2003
WHILE DRIVING A LOUD NOISE CAME FROM UNDER THE HOOD. THE NOISE OCCURRED BECAUSE THE MANIFOLD HAD A HAIR LINE CRACK. A MANUFACTURER'S IMPROVEMENT CAMPAIGN WAS ISSUED. THE MANUFACTURER INDICATED THAT THE VEHICLE'S VIN WAS 1 DIGIT OFF, THUS NOT COVERED BY THE WARRANTY. *AK
LAND ROVER
DISCOVERY
(1997) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Dec 10, 2003
WHILE DRIVING VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DETERMINED THAT THERE WAS A HAIRLINE CRACK IN THE MANIFOLD WHICH CAUSED THE LOUD NOISE. *AK
LAND ROVER
DISCOVERY II
(1999) - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Nov 13, 2003
Incident date: Nov 11, 2003
WHILE DRIVING DRIVER'S SIDE SEAT HEATER BURNT A HOLE INTO THE SEAT. DRIVER SUSTAINED MINOR BURN INJURIES. *AK
1 injured
LAND ROVER
DISCOVERY
(2002) - ENGINE AND ENGINE COOLING:ENGINE
Nov 12, 2003
Incident date: Nov 5, 2003
WHILE DRIVING THE VEHICLE, THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONSUMER PROCEEDED TO DRIVE THE VEHICLE HOME WHERE IT CAUGHT FIRE. THE CONSUMER WAS ABLE TO PUT OUT THE FIRE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS. *PH
Fire
LAND ROVER
DISCOVERY II
(1999) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Nov 6, 2003
Incident date: Jul 11, 2001
BELT BROKE LEAVING ME STRANDED, HAD IT REPLACED THEN 2 WEEKS LATER THE NEW BELT BROKE. HAD IT REPLACED AND AGAIN WITHIN A COUPLE OF WEEKS IT BROKE AGAIN. ORDERED A NEW BELT FROM LAND ROVER AND ASKED A LOCAL MECHANIC TO INSTALL IT (BECAUSE I LIVE AN HOUR AWAY FROM LAND ROVER). THE MECHANIC FOUND THAT ONE OF THE PULLEY WAS NOT WORKING CORRETLY SO HE CALLED LAND ROVER AND WAS INFORMED IT WAS A REC... Read more
LAND ROVER
DISCOVERY
(2003) - ELECTRICAL SYSTEM:IGNITION:SWITCH
Nov 5, 2003
Incident date: Sep 23, 2003
I PARKED MY LANDROVER DISCOVERY IN THE GROCERY STORE PARKING LOT, PULLED THE KEY OUT AND WALKED TOWARD THE STORE. AFTER A CRASHING NOISE I TURNED AROUND TO SEE MY CAR HAD ROLLED BACK INTO A VAN. MY TRANSMISSION WAS STILL IN "DRIVE" AND I HAD BEEN ABLE TO REMOVE THE KEY FROM THE IGNIGTION. I CALLED MY LANDROVER DEALER. AFTER EXPLAINING WHAT HAPPENED I ASKED WHY THE KEY COULD BE REMOVED IN TH... Read more
Crash
LAND ROVER
DISCOVERY
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 5, 2003
Incident date: Sep 23, 2003
I PARKED MY LANDROVER DISCOVERY IN THE GROCERY STORE PARKING LOT, PULLED THE KEY OUT AND WALKED TOWARD THE STORE. AFTER A CRASHING NOISE I TURNED AROUND TO SEE MY CAR HAD ROLLED BACK INTO A VAN. MY TRANSMISSION WAS STILL IN "DRIVE" AND I HAD BEEN ABLE TO REMOVE THE KEY FROM THE IGNIGTION. I CALLED MY LANDROVER DEALER. AFTER EXPLAINING WHAT HAPPENED I ASKED WHY THE KEY COULD BE REMOVED IN TH... Read more
Crash
LAND ROVER
DISCOVERY
(1995) - AIR BAGS
Nov 4, 2003
Incident date: Oct 25, 2003
MY SON HAD AN ACCIDENT IN OUR 1995 LAND ROVER DISCOVERY. HE LOST CONTROL AND HIT A PARKED CAR WITH THE FRONT OF THE LAND ROVER AND THE INSURANCE COMPANY CONSIDERS THE LAND ROVER A TOTAL LOSS. LUCKILY NO ONE WAS INJURED, BUT WE ARE CONCERNED THAT THE AIRBAGS DID NOT DEPLOY. THE INSURANCE ADJUSTER TOLD US THAT WITH THIS MUCH DAMAGE THE AIRBAGS SHOULD HAVE DEPLOYED. I THOUGHT IT MIGHT BE SOMETHIN... Read more
Crash
LAND ROVER
FREELANDER
(2002) - ELECTRICAL SYSTEM
Oct 28, 2003
Incident date: Oct 3, 2003
WE OWN A 2002 LAND ROVER FREELANDER. IT HAS BEEN IN THE REPAIR SHOP NUMEROUS TIMES. WHILE ON A TRIP ALL OF THE WARNING LIGHTS ON THE DASHBOARD LITE UP AND THE TRANSMISSION BECAME STUCK IN 4TH GEAR. BECAUSE ROAD SIDE ASSISTANCE COULD NOT DIRECT US TO AN OPEN DEALERSHIP, WE HAD TO DRIVE FROM BUFFALO NY TO CHICAGO IL. ONCE BACK IN THE CITY, THE DEALERSHIP TOOK THE CAR AND REPLACED THE COMPUTER, W... Read more
LAND ROVER
FREELANDER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Oct 28, 2003
Incident date: Oct 3, 2003
WE OWN A 2002 LAND ROVER FREELANDER. IT HAS BEEN IN THE REPAIR SHOP NUMEROUS TIMES. WHILE ON A TRIP ALL OF THE WARNING LIGHTS ON THE DASHBOARD LITE UP AND THE TRANSMISSION BECAME STUCK IN 4TH GEAR. BECAUSE ROAD SIDE ASSISTANCE COULD NOT DIRECT US TO AN OPEN DEALERSHIP, WE HAD TO DRIVE FROM BUFFALO NY TO CHICAGO IL. ONCE BACK IN THE CITY, THE DEALERSHIP TOOK THE CAR AND REPLACED THE COMPUTER, W... Read more
LAND ROVER
FREELANDER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 28, 2003
Incident date: Oct 3, 2003
WE OWN A 2002 LAND ROVER FREELANDER. IT HAS BEEN IN THE REPAIR SHOP NUMEROUS TIMES. WHILE ON A TRIP ALL OF THE WARNING LIGHTS ON THE DASHBOARD LITE UP AND THE TRANSMISSION BECAME STUCK IN 4TH GEAR. BECAUSE ROAD SIDE ASSISTANCE COULD NOT DIRECT US TO AN OPEN DEALERSHIP, WE HAD TO DRIVE FROM BUFFALO NY TO CHICAGO IL. ONCE BACK IN THE CITY, THE DEALERSHIP TOOK THE CAR AND REPLACED THE COMPUTER, W... Read more
LAND ROVER
DISCOVERY II
(2003) - STRUCTURE:BODY:ROOF AND PILLARS
Oct 23, 2003
Incident date: Sep 26, 2002
CONTINUAL WATER LEAK AT LEFT UPPER HINGE PILLAR. FIRST OCCURRED 2 MONTHS AFTER PURCHASE OF VEHICLE HAS CONTINUED DESPITE 4 ATTEMPTS TO REPAIR. *LA
LAND ROVER
FREELANDER
(2002) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Oct 22, 2003
WHEN DEPRESSING BRAKE PEDAL AT ANY SPEED VEHICLE PULSATED. BRAKE ROTORS AND PADS WERE WARPED, AND HAD BEEN REPLACED THREE TIMES. *AK
LAND ROVER
FREELANDER
(2002) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Oct 22, 2003
WHEN DEPRESSING BRAKE PEDAL AT ANY SPEED VEHICLE PULSATED. BRAKE ROTORS AND PADS WERE WARPED, AND HAD BEEN REPLACED THREE TIMES. *AK
LAND ROVER
RANGE ROVER
(2002) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Oct 22, 2003
WHILE APPLYING THE BRAKES AT 30-35 MPH ABS LIGHT ILLUMINATED. BRAKE PEDAL WAS GOING TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. VEHICLE WAS DRIVEN TO THE DEALER, AND DEALER INFORMED CONSUMER THAT BRAKE SENSOR NEEDED TO BE REPLACED. *AK
LAND ROVER
DISCOVERY II
(2000) - VEHICLE SPEED CONTROL
Oct 20, 2003
Incident date: Oct 18, 2003
CRUISE CONTROL ACTIVATES WITHOUT DRIVER INPUT. EXPLANATION: CRUISE CONTROL IS SET (TO SPEED 1) AND USED THEN THE BRAKES APPLIED WHICH DEACTIVATES CRUISE CONTROL. CAR IS THEN ACCELERATED (TO SPEED 2) AFTER STOP. OCCASIONALLY, CRUISE CONTROL TAKES OVER (RESUMES WITHOUT CUSTOMER ACTIVATION) AND SETS ITSELF BACK TO SPEED 1 (SPEED PRIOR TO BRAKING). IN SOME INSTANCES SPEED 1 IS FASTER THAN SPEE... Read more
LAND ROVER
FREELANDER
(2002) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 20, 2003
Incident date: Oct 20, 2003
WHEN APPLYING BRAKES AT NORMAL CONDITIONS ABS LIGHT CAME ON INTERMITTENTLY, AND THERE WAS EXTENDED STOPPING DISTANCE. DEALER STATED BRAKING SYSTEM WAS DEFECTIVE BUT THEY COULD DO NOTHING ABOUT IT. ALSO, AUTOMATIC TRANSMISSION FAILED. *AK
LAND ROVER
FREELANDER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 20, 2003
Incident date: Oct 20, 2003
WHEN APPLYING BRAKES AT NORMAL CONDITIONS ABS LIGHT CAME ON INTERMITTENTLY, AND THERE WAS EXTENDED STOPPING DISTANCE. DEALER STATED BRAKING SYSTEM WAS DEFECTIVE BUT THEY COULD DO NOTHING ABOUT IT. ALSO, AUTOMATIC TRANSMISSION FAILED. *AK
LAND ROVER
FREELANDER
(2002) - UNKNOWN OR OTHER
Oct 17, 2003
Incident date: Oct 8, 2003
ENGINE WILL STALL WHEN VEHICLE IS ON AN INCLINE, IN DIVE GEAR, AND ALLOWED TO ROLL BACK. ALSO, IF VEHICLE IS ALLOWED TO ROLLBACK AND BRAKES ARE APPLIED, VEHICLE WILL STALL. DEALER SAYS THAT THIS IS A "SAFETY FEATURE" AND THAT ALL SAME MODEL VEHICLES DOES THE SAME THING. IF THIS IS INDEED A "SAFETY FEATURE," THEN BRAKES SHOULD HAVE AUTOMATICALLY ENGAGED WHEN THE ENGINE STALLS. THIS IS NOT THE CASE,... Read more
LAND ROVER
FREELANDER
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 10, 2003
TRANSMISSION GEAR WILL SURGE AND SHIFT HARD. DRIVER TOOK VEHICLE TO THE DEALERSHIP FOR ANALYSIS, AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
LAND ROVER
DISCOVERY
(2003) - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Sep 26, 2003
VEHICLE HAS A SUPER LOCK DOWN SECURITY MODE SYSTEM. THIS SYSTEM MALFUNCTIONED. AS A RESULT, CONSUMER WAS LOCKED IN THE VEHICLE. A WINDOW HAD TO BE BROKEN TO GET CONSUMER OUT. *AK
LAND ROVER
DISCOVERY
(1996) - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Sep 9, 2003
Incident date: Sep 9, 2003
CONSUMER WAS HAVING PROBLEMS WITH FUEL PUMP. WHEN THE VEHICLE GOT HOT, IT ACTED AS IF IT WAS GOING TO CUT OFF, ESPECIALLY WHEN THE WEATHER WAS HOT. ALSO, ENGINE CHECK LIGHT KEPT COMING ON. SHE TOOK VEHICLE TO THE DEALER, THEY TOLD HER THEY HAD TO PUT IT ON A COMPUTER. THIS VEHICLE WAS GIVING HER PROBLEMS, AND SHE DID NOT KNOW WHAT TO DO. *AK
LAND ROVER
DISCOVERY
(2003) - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Sep 8, 2003
Incident date: Sep 6, 2003
WHILE PULLING INTO THE DRIVEWAY THE ACCELERATOR STUCK. THE DRIVER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK *SCC *JB
LAND ROVER
DISCOVERY
(1998) - SUSPENSION:FRONT
Aug 22, 2003
Incident date: Aug 12, 2003
WHILE DRIVING AT ANY SPEED FRONT RIGHT TIRE WOULD SHAKE AND WIGGLE WHEN DRIVING. DEALER HAS BEEN CONTACTED. *AK
LAND ROVER
DISCOVERY
(1998) - POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
Aug 22, 2003
Incident date: Aug 7, 2003
PURCHASED A 1998 LAND ROVER DISCOVERY LSE WITH 79000 MILES IN JANUARY 2003 AND 7 MONTHS LATER THE FRONT U-JOINT FAILED, BENDING THE DRIVESHAFT AND DAMAGED CASE ON TRANSMISSION WHILE TRAVELING FROM IN ON VACATION TO TNENNESSE. *AK
LAND ROVER
DISCOVERY
(1998) - POWER TRAIN:DRIVELINE:DRIVESHAFT
Aug 22, 2003
Incident date: Aug 7, 2003
PURCHASED A 1998 LAND ROVER DISCOVERY LSE WITH 79000 MILES IN JANUARY 2003 AND 7 MONTHS LATER THE FRONT U-JOINT FAILED, BENDING THE DRIVESHAFT AND DAMAGED CASE ON TRANSMISSION WHILE TRAVELING FROM IN ON VACATION TO TNENNESSE. *AK
LAND ROVER
DISCOVERY
(1998) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 22, 2003
Incident date: Aug 7, 2003
PURCHASED A 1998 LAND ROVER DISCOVERY LSE WITH 79000 MILES IN JANUARY 2003 AND 7 MONTHS LATER THE FRONT U-JOINT FAILED, BENDING THE DRIVESHAFT AND DAMAGED CASE ON TRANSMISSION WHILE TRAVELING FROM IN ON VACATION TO TNENNESSE. *AK
LAND ROVER
DISCOVERY
(1998) - STEERING:LINKAGES:TIE ROD ASSEMBLY
Aug 12, 2003
Incident date: May 25, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, TIE ROD COLLAPSED AND CAUSED AN ACCIDENT. *AK *TS *JB
Crash
LAND ROVER
FREELANDER
(2002) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 9, 2003
Incident date: Jul 27, 2003
I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO H... Read more
LAND ROVER
FREELANDER
(2002) - VEHICLE SPEED CONTROL
Aug 9, 2003
Incident date: Jul 27, 2003
I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO H... Read more
LAND ROVER
FREELANDER
(2002) - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Aug 9, 2003
Incident date: Jul 27, 2003
I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO H... Read more
LAND ROVER
FREELANDER
(2002) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Aug 9, 2003
Incident date: Jul 27, 2003
I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO H... Read more
LAND ROVER
FREELANDER
(2002) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Aug 9, 2003
Incident date: Jul 27, 2003
I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO H... Read more
LAND ROVER
FREELANDER
(2002) - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Aug 9, 2003
Incident date: Jul 27, 2003
I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO H... Read more
LAND ROVER
DISCOVERY II
(2002) - TIRES
Jul 31, 2003
Incident date: Jul 28, 2003
TIRES (GOODYEAR) WEAR UNEVEN (SIGNIFICANT CUPPING AFTER 10K MILES) AND INCREASE RISK OF TIRE FAILURE. LAND ROVER DEALERS AND CUSTOMER CARE ARE AWARE OF THIS OEM COMPONENT FAILURE IN THEIR DISCORVERY II VEHICLES BUT ARE NEGLIGENT AND REFUSE TO RESOLVE THE PROBLEM. LAND ROVER KNOWS THAT THIS FAILURE DOES NOT OCCUR WHEN THEIR VEHICLES ARE EQUIPPED WITH MICHELIN TIRES. *PH
LAND ROVER
FREELANDER
(2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Jul 23, 2003
Incident date: Jul 24, 2003
PROBLEMS WITH FRONT BRAKES AT ONLY 15,000 MILES. DEALER REPLACED FRONT BRAKE PADS AND ROTORS, THESE ARE NOT COVERED UNDER WARRANTY, BECAUSE IT IS A "WEAR & TEAR ITEM".
LAND ROVER
FREELANDER
(2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Jul 23, 2003
Incident date: Jul 24, 2003
PROBLEMS WITH FRONT BRAKES AT ONLY 15,000 MILES. DEALER REPLACED FRONT BRAKE PADS AND ROTORS, THESE ARE NOT COVERED UNDER WARRANTY, BECAUSE IT IS A "WEAR & TEAR ITEM".
LAND ROVER
RANGE ROVER
(2003) - EXTERIOR LIGHTING:TAIL LIGHTS
Jul 21, 2003
Incident date: Jul 20, 2003
RUNNING LIGHTS WAY TOO BRIGHT ON THE BACK OF A NEW LAND ROVER.
LAND ROVER
DISCOVERY
(1996) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 20, 2003
Incident date: Sep 2, 1997
VERY POOR EMERGENCY BRAKING AT LOW SPEEDS 30MPH AND SLOWER. WHEN EMERGENCY BRAKING IS REQUIRED LIKE IN A LEFT TURN LAND AND THE PRECEDING CAR DECIDES TO STOP INSTEAD OF COMPLETING THE LEFT TURN, YOU CANNOT STOP QUICKLY. AT HIGHER SPEEDS UP TO 25-30 MPH THE SAME SITUATION ARISES BUT YOU GENERALLY HAVE MORE TIME AND DISTANCE TO RECOVER.EHICLE HAS BEEN LOOKED AT BY INDEPENDEND GARAGES AND MOST REC... Read more
Crash
2 injured
LAND ROVER
DISCOVERY II
(2002) - AIR BAGS:FRONTAL
Jul 17, 2003
Incident date: Sep 12, 2002
WHILE DRIVING 2002 LAND ROBER DISCOVERY 11, I SWERVED TO MISS A ON COMING CAR, THE LAND ROVER LOCKED UP, WENT OUT OF CONTROL, THE SEAT BELT & AIR BAG DID NOT WORK, I FLEW INTO THE WINDSHIELD, BUSTED UP MY HEAD, SHOULDER & KNEE.*AK
Crash
Fire
1 injured
LAND ROVER
DISCOVERY II
(2002) - SEAT BELTS:FRONT
Jul 17, 2003
Incident date: Sep 12, 2002
WHILE DRIVING 2002 LAND ROBER DISCOVERY 11, I SWERVED TO MISS A ON COMING CAR, THE LAND ROVER LOCKED UP, WENT OUT OF CONTROL, THE SEAT BELT & AIR BAG DID NOT WORK, I FLEW INTO THE WINDSHIELD, BUSTED UP MY HEAD, SHOULDER & KNEE.*AK
Crash
Fire
1 injured
LAND ROVER
FREELANDER
(2002) - STRUCTURE:BODY:DOOR
Jul 16, 2003
Incident date: Jul 16, 2002
THE 2002 FREELANDER S I OWN HAS VERY POOR BRAKES. AT 12000 MILES OR SO I TOOK THE VEHICLE IN FOR SOME OTHER PROBLEMS AND WAS TOLD THE BRAKES HAD TO BE REPLACED. I WANT TO NOTE THAT LAND ROVER COMPENSATED ME FOR THE COST OF THE BRAKE PADS BECAUSE THERE WERE OTHER FRONT END PROBLEMS. TODAY I TOOK MY FREELANDER IN AND THE DEALERSHIP GAVE ME AN IDENTICAL 2003 FREELANDER. THE BRAKES WERE SOMEWHAT BETTE... Read more
LAND ROVER
FREELANDER
(2002) - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Jul 16, 2003
Incident date: Jul 16, 2002
THE 2002 FREELANDER S I OWN HAS VERY POOR BRAKES. AT 12000 MILES OR SO I TOOK THE VEHICLE IN FOR SOME OTHER PROBLEMS AND WAS TOLD THE BRAKES HAD TO BE REPLACED. I WANT TO NOTE THAT LAND ROVER COMPENSATED ME FOR THE COST OF THE BRAKE PADS BECAUSE THERE WERE OTHER FRONT END PROBLEMS. TODAY I TOOK MY FREELANDER IN AND THE DEALERSHIP GAVE ME AN IDENTICAL 2003 FREELANDER. THE BRAKES WERE SOMEWHAT BETTE... Read more
LAND ROVER
DISCOVERY
(1999) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Jul 10, 2003
Incident date: Jul 10, 2003
CONSUMER NOTICED WHEN THE OUTSIDE TEMPERATURE IS HOT GASOLINE FILLER NECK DOES NOT ALLOW YOU TO PUT MORE THAN 2 GALLONS. DEALER NOTIFIED. *AK