Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 6,426 complaints for LAND ROVER

Incident date: Sep 18, 2004

MY 2002 LAND ROVER FREELANDER LEFT MY FAMILY AND I STRANDED ON THE HIGHWAY TWICE AND BOTH EVENTS WERE VERY COSTLY. I OWN THE VEHICLE 16 MONTHS. THE FIRST BREAK DOWN OCCURRED IN HARTFORD, AL WHEN THE VEHICLE WAS TOWED BACK TO THE NEAREST DEALER JAX, FL 300 PLUS MILES. A BATTERY CABLE WAS REPLACED. THE VEHICLE REACHED 48,000 MILES WHEN I MADE A FORMAL COMPLAINT OF ENGINE NOISE AND REQUESTED THE ... Read more

Incident date: Oct 22, 2004

2003 LAND ROVER DISCOVERY II -- ON 3 SEPARATE OCASIONS. PASSENGER AND DRIVER WINDOW MOTOR/REGULATOR FAILURE RESULTS IN FAILURE OF WINDOW TO OPEN OR CLOSE. FAILURE CAUSES LOUD CRASHING SOUND WITHIN DOOR ITSELF, AND CAUSES WINDOW TO SLIP DOWN INTO DOOR STRUCTURE. IRST INCIDENT WAS IN SEPT. 2003, UNDER WARRANTY, TO PASSENGER SIDE. SECOND INCIDENT WAS SEPT. 2004 TO SAME PASSENGER SIDE---$277. FOR RE... Read more

Incident date: Jul 15, 2004

WHILE DRIVING 20 MPH CONSUMER HEARD A LOUD SQUEAKING NOISE, AND THE VEHICLE JERKED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO A GARAGE FOR INSPECTION. MECHANIC DETERMINED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. *AK

Incident date: Oct 18, 2004

ON THE MORNING OF OCTOBER 18, I BEGAN PLACING MY BABY'S INFANT CARRIER SEAT INTO THE BASE ALREADY INSTALLED IN THE VEHICLE'S REAR PASSENGER OUTBOARD SEAT. I NOTICED THAT IT SEEMED LOOSE AND REMOVED THE BASE FOR CLOSER INSPECTION. THE BASE HAD PREVIOUSLY BEEN INSTALLED CORRECTLY WITH THE RETRACTOR SWITCHED TO ALR MODE (I AM A CPS TECHNICIAN). I FOUND THAT THE RETRACTOR WAS NO LONGER RATCHETING AND ... Read more

Incident date: Sep 1, 2004

MICHELIN SYNCHRONE TIRES OUTFITTED ON VEHICLE DO NOT PROVIDE SUFFICIENT TRACTION ON GROOVED CONCRETE HIGHWAYS, RESULTING IN SIGNIFICANT WAVERING AND INSTABILITY. *NM

Incident date: Sep 6, 2004

CONSUMER STATED WHILE DRIVING THE BRAKE LIGHT WILL NOT DISENGAGE DUE TO BRAKE LIGHT SWITCH MALFUNCTIONING. THE PART WAS REPAIRED TWICE, HOWEVER THE PROBLEM RECURRED. *AK

Incident date: Mar 15, 2004

ON MY 2001 LAND ROVER DISCOVERY II MY GAS PEDAL WOULD GET STUCK, ESPECIALLY WHEN FIRST TURNING THE CAR ON. SOMETIMES I WOULD PRESS ON THE GAS PEDAL AND AND I'D HAVE TO PRESS DOUBLY HARD TO GET THE CAR TO MOVE, OF COURSE RESULTING IN A BIGGER FORWARD SURGE THAN I EXPECTED WHICH IS DANGEROUS. SOMETIMES I WOULD JUST TAP ON THE GAS PEDAL AND IT WOULD SURGE FORWARD ON ITS OWN. THIS REMINDED ME VERY ... Read more

Incident date: Jan 1, 1901

PROBLEMS WITH BRAKE PADS ON 2003 LAND ROVER FREELANDER SE.*MR THE BRAKE PADS HAD TO BE REPLACED AT 18000 MILES. THE DEALER'S TECHNICIAN INDICATED THAT THIS WAS COMMON WITH LAND ROVER'S. *NM

Incident date: Feb 10, 2004

COOLANT WAS FOUND LEAKING ONTO THE FLOOR OF THE FRONT PASSENGER SEAT. IN ADDITION, ONE OF THE COOLANT HOSES DEVELOPED A LEAK, CAUSING THE VEHICLE TO BEGIN OVERHEATING. THE DEALER REPLACED THE HOSE, BUT ALSO REPORTED THE HEATER CORE O-RINGS NEEDED TO BE SWAPPED. THE O-RINGS CAUSED THE ORIGINAL PROBLEM OF COOLANT LEAKING TO THE VEHICLE'S INTERIOR. AFTER A SHORT ONLINE INVESTIGATION, THIS APPEARS... Read more

Incident date: Sep 3, 2004

WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE. THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC INDICATED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

Incident date: Aug 16, 2004

AFTER DEALERSHIP PERFORMED ABS VALVE COVER BOLT RECALL 04V005000 REPAIRS VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED.*AK

Incident date: May 17, 2004

WHILE DRIVING ENGINE LIGHT ILLUMINATED. THIS CAUSED THE VEHICLE TO STALL. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS INCIDENT ALSO OCCURED AS THE CONSUMER SLOWED TO STOP AT A LIGHT. THE ENGINE LIGHT HAD COME ON AND TH EENGINE DIED AT THE INTERSECTION. THE VEHICLE WAS ABLE TO BE STARTED 15 MINUTES LATER. THE VEHICLE WOULD ALSO SURGE. ... Read more

Incident date: May 17, 2004

Incident date: Aug 21, 2004

WHILE DRIVING AT 25 MPH CONSUMER WAS UPSET AND SLAMMED THE CONSOLE, AND BOTH FRONT AIR BAGS DEPLOYED, PRIOR TO THIS INCIDENT THERE WAS NO LIGHT INDICATION OF ANY DEFECTS OF THE AIR BAG. ALSO, HORN WAS STUCK AS RESULT CONSUMER HAD TO PULL OUT A FUSE. *AK *EH *JB

1 injured

Incident date: Aug 24, 2004

I PURCHASED A 2002 FREELANDER S IN OCTOBER 2003. THE VEHICLE WAS A DEMO MODEL, WITH APPROXIMATELY 8,000 MILES. IN THE 10 MONTHS THAT I'VE OWNED THE VEHICLE, I HAVE HAD TO HAVE BRAKE AND ROTOR WORK DONE, AND HAVE HAD TO HAVE THE FUEL PUMP REPLACED. I HAVE COMPLAINED ON THREE SEPARATE OCCASSIONS ABOUT THE VEHICLE LOSING POWER. I HAVE ALSO HAD TO HAVE THE HEADLINER REPLACED, ALONG WITH SEVERAL OT... Read more

Incident date: Aug 1, 2004

PROBLEMS WITH 2002 LAND ROVER DISCOVERY OVER HEATING. *MR THE CONSUMER VIEWED SMOKE COMING FORM THE HOOD. THE CONSUMER VIEWED AND SAW A YELLOW LIGHT THAT LOOKED LIKE 2 CIRCLES JOINED WITH A LINE 0-0. THE VEHICLE HAD CAUGHT FIRE. *SC THE CONSUMER REMEMBERED RECEIVING A RECALL LETTER WHICH SOUNDED FAMILIAR TO WHAT SHE EXPERIENCED WITH HER VEHICLE (RECALL #B148 AND B149). *JB

Fire

Incident date: Aug 15, 2000

THE SUPPORT WEBBING OF THE DRIVERS SEAT IN THIS VEHICLE FAILED IN TENSION. THE POINT OF FAILURE WAS NEAR THE MIDPOINT OF THE WEBBING SPAN. IT IS MY BELIEF THAT THE METAL SPRING SUPPORT PLACES A NORMAL FORCE ON THE TOP SURFACE OF THE WEBBING WHEN THE DRIVER'S SEAT IS IN USE. THE RELATIVELY HARD, METAL SPRING RUBS THE SURFACE OF THE WEBBING AS THE DRIVER'S WEIGHT IS SHIFTED ON THE SEAT. EVENTUAL... Read more

Incident date: Aug 8, 2004

THE DRIVERS SEAT COLLAPSED IN THE SEAT SECTION. I WAS DRIVING THE CAR WHEN THE SEAT SUDDENLY FAILED AND DROPPED ABOUT 3-INCHES. THE SUPPORT SECTION OF THE SEAT FAILED. HOWEVER, THE LEATHER SEAT COVER HELD MY WEIGHT, BUT THE SUPPORTING STRUCTURE FAILED COMPLETELY. UNDER MANY CIRCUMSTANCES THIS COULD HAVE BEEN DIFFICULT AND COULD HAVE CONTRIBUTED TO THE LOSS OF CONTROL OF THE VEHICLE. I CONS... Read more

Incident date: Aug 11, 2004

I OWN A 2002 FREELANDER WITH LESS THE 18,000 MILES. BRAKE PADS WENT FROM GOOD TO GRINDING METAL IN ONE DAY WITH NO SIGNS. I BOUGHT EXTENDED WARRANTY FOR $3,000. SINCE THE TRUCK HAS UNDER 50,000 MILES LAND ROVER WILL NOT COVER. WHAT KIND OF SERVICE IS THIS. ROAD SIDE ASSISTANCE DID A GREAT JOB PICKING UP MY TRUCK BUT I WAS INFORMED THAT MY LOCAL LAND ROVER HAS NO CARS FOR LOANERS DUE TO ANOTHER FAC... Read more

Incident date: Apr 14, 2004

WHILE TURNING THE TC WARNING LIGHT ILLUMINATED. CONSUMER HIT A CURB, CAUSING A MINOR VEHICLE COLLISION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Crash

Incident date: Jul 7, 2004

WHILE DRIVING 70 MPH VEHICLE LOST CONTROL. AS A RESULT, VEHICLE ROLLED OVER FROM THREE TO SEVEN TIMES . UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. PASSENGER SUSTAINED THREE SPINE AND PELVIC FRACTURES, AND NEEDED MASSIVE SURGERY TO THE RIGHT KNEE. *AK

Crash 1 injured

Incident date: Aug 7, 2004

RECALL 95V157000 CONCERNING PULLEY CRANKSHAFT. CONSUMER WAS CONCERNED THAT VEHICLE LOST POWER STEERING ASSIST WHILE DRIVING 50 MPH. THIS WAS DUE TO THE DISENGAGEMENT OF THE ENGINE PULLEY. CONSUMER CONTACTED THE DEALER. DEALER INFORMED THE CONSUMER THAT RECALL REPAIRS WERE ALREADY PERFORMED.*AK

Incident date: Aug 9, 2004

VEHICLE WAS SERVICE FOR OIL CHANGE IN A.M. DROVE ABOUT 90 MILES, VEHICLE OVERHEATED AND HAD TO BE TOWED. RED FLUID LEAKING. CALLED DEALERSHIP AND THEY SAID IT COULD BE THE TRANMISSION FLUID. SIMLIAR THING HAPPENED ABOUT 3 MONTHS AGO ON THE WAY BACK FROM BOSTON (2.5 HOURS AWAY). TEMPERATURE GAGE SHOT UP WITHIN 30 SECONDS AND CAR OVERHEATED. FLUID LEAKED ON HIGHWAY. HAD TO GET IT TOWED. WOU... Read more

Incident date: Jul 30, 2004

VEHICLE WITH UNDER 54,000 MILES WAS MAKING LOUD NOISES AND VIBRATING WHEN DRIVING BECOMING DIFFICULT TO HANDLE. MAJOR FAILURE IN THE DRIVETRAIN RENDERED THE VEHICLE NON DRIVABLE. PART THAT FAILED WAS TRANSFER BOX PAID DEALER AROUND $2,500 TO HAVE THE BOX REPLACED AND HAVE THE VEHICLE MADE DRIVABLE. I HAVE THE OLD PART.*AK

Incident date: Jul 27, 2004

WHILE CONSUMER WAS DRIVING VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALED. CONSUMER FOUND RECALL 98I149000 ON THE WEBSITE. *AK

Fire

Incident date: Feb 6, 2004

CONSUMER HAD TO REPLACE THE FUEL PUMP FOUR TIMES. THE VEHICLE WOULD NOT START EACH TIME.*AK *TC

Incident date: Feb 29, 2004

WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD, FOLLOWED BY THE VEHICLE STARTING TO DECELERATE AND STALL. VEHICLE WAS THEN TOWED TO THE DEALERSHIP, WHO SERVICED THE VEHICLE 3 TIMES, BUT PROBLEM RECURRED. *AK *TC

Incident date: Jul 26, 2004

SITUATION: WIFE AND 3-YEAR-OLD DAUGHTER WERE LOCKED IN THE CAR - UNABLE TO GET OUT. POLICE AND LOCKSMITH CALLED - BOTH, UNABLE TO UNLOCK CAR. POLICE HAD TO BREAK WINDOW SO THEY COULD GET OUT. THIS HAPPENED ON HIGH TEMPERATURE DAY IN A PUBLIC AREA. *AK WIFE PARKED CAR AT GROCERY STORE AND PROCEEDED TO GET OUT. SHE ACCIDENTALLY PRESSED DOWN ON THE DOOR LOCK, LOCKING THE DOORS. WHEN SHE ATTE... Read more

Incident date: Jul 15, 2004

WHEN DRIVING AT AN UNDETERMINED SPEED CONSUMER NOTICED THE TEMPERATURE GAUGE WAS READING HIGH. CONSUMER PULLED THE VEHICLE OFF THE ROAD, AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK

Incident date: Jun 25, 2004

WHEN PUTTING THE VEHICLE IN PARK, THE CONSUMER NOTICED THAT THE VEHICLE WOULD ROLL ABOUT FIVE FEET BEFORE STOPPING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE TRANSMISSION HAD FAILED. PLEASE PROVIDE ANY FURTHER DETAILS. *JB

Incident date: May 24, 2004

WHEN DRIVING THE VEHICLE AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALERSHIP, HOWEVER THE PROBLEM IS STILL RECURRING. PLEASE PROVIDE ANY FURTHER DETAILS. *JB

Incident date: Apr 8, 2003

ONGOING PROBLEM WITH THE AUTOMATIC STABILITY CONTROL SUSPENSION WHICH FAILED TO OPERATE WHILE DRIVING 50 MPH.*JB PLEASE PROVIDE FURTHER INFORMATION.

Incident date: Jul 4, 2004

SURGING AT FULLY CLOSED THROTTLE ACCOMPANIED BY ABS FAILURE IS A REAL ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM ACKNOWLEDGED BY THE MANUFACTURER. PRM CHIP REPLACEMENT TO FIX THE SURGE PROBLEM SHOULD BE A SAFETY RECALL. MY 1997 LAND ROVER DISCOVERY WOULD NOT STOP AT A STOP LIGHT WHEN LETTING OFF THE ACCELERATOR BECAUSE THE RPMS SURGED ON THE VEHICLE. UPON ATTEMPTING TO DEPRESS THE BRAKE... Read more

Incident date: Jul 4, 2004

Incident date: Jul 6, 2004

WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. TEMPERATURE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO OVERHEATING. A SECOND INCIDENT OCCURRED WHILE DRIVING WHEN ANOTHER VEHICLE IN FRONT HAD A LARGE BOX DISCHARGED... Read more

Crash 1 injured

Incident date: Jul 6, 2004

Crash 1 injured

Incident date: Jul 6, 2004

Crash 1 injured

Incident date: Jun 19, 2004

1. MAJOR ACCIDENT HAPPENED, BUT AIRBAG DIDN'T DEPLOY. 2. FORTUNATELY WE SURVIVED, YES OF COURSE WITH SOME INJURIES, BUT WHAT WOULD HAVE HAPPENED IF WE WERE NOT THAT FORTUNATE. IN OTHER WORDS THERE WAS NO SAFETY FROM THAT SO CALLED GOOD NAMED CAR. CALLED LAND ROVER. 3. WANT TO FIND OUT WHAT WAS WRONG IN MY CAR. *NM

Crash 1 injured

Incident date: Aug 28, 2002

I BOUGHT A FREELANDER IN 2002. IT WAS BRAND NEW. I HAVE HAD SO MANY TROUBLES WITH THE VEHICLE. THE ONE THAT IS CURRENTLY BEING WORKED AS A LEMON LAW CASE IS THE SUN ROOF. I HAVE HAD IT BREAK FOR THE 5TH TIME NOW. THEY HAVE REPLACED IT ONCE AND SWAPPED PARTS THE OTHER 3 TIMES AND STILL NOTHING WILL FIX IT. I AM CURRENTLY WORKING WITH MY LOCAL STATE OFFICE OF CONSUMER AFFAIRS TO TRY AND REMEDY THIS ... Read more

Incident date: Mar 22, 2004

THE CONSUMER WAS CONCERNED WITH RECALL #96V247000. *AK *JB

Incident date: Jun 18, 2004

LEFT EXHAUST MANIFOLD CRACKED, RIGHT EXHAUST MANIFOLD BROKEN IN 2! CAST IRON EXHAUST MANIFOLD BOTH DIAGNOSED AS CRACKED - I REPLACED WORSE OF 2 THEN BETTER ONE BROKE. ENGINE BLOCK ALUMINUM - CREEP/FATIGUE FAILURE DUE TO THERMAL EXPANSION RATES OF MANIFOLD VERSUS BLOCK SHOULD BE INVESTIGATED. I BELIEVE WARRANTS A RECALL - ESPECIALLY IN CA WITH TIGHT SMOG LIMITS.*AK

Incident date: Jun 21, 2004

WHILE DRIVING AT 20 MPH AND TURNING TO THE LEFT CONSUMER APPLIED THE BRAKES AND PEDAL WENT DOWN TO THE FLOOR . THERE WERE NO BRAKES . VEHICLE CRASHED INTO A CONCRETE WALL. DEALER WAS NOTIFIED. *AK

Crash

Incident date: May 17, 2004

MY NAME IS [XXX] AND I AM WRITING TO YOU IN REGARDS TO THE SERVICE OF A VEHICLE DONE RECENTLY AT THE LAND ROVER IN ENCINO, CA. ON APPROXIMATELY MAY 17, 2004 MY VEHICLE WAS DROPPED OFF IN ORDER FOR THE TRANSMISSION BOX TO BE REPLACED. NEARLY A WEEK LATER I WAS TOLD THAT THE NEEDED PART WAS BACK ORDERED AND WAS TOLD THAT THE VEHICLE HAD TO BE PICKED UP IMMEDIATELY. I THEN EXPRESSED MY CONCERN TO A S... Read more

Incident date: Jun 5, 2003

LTR FM STEVEN JOHNSON (OK) OWNER OF A 1999 LAND ROVER DISCOVERY REPORTING MECHANICAL FAILURE OF THE DRIVELINE AND THE UNIVERSAL JOINT, DEFECTIVE VEHICLE REPLY TO THE TULSA DISTRICT OFC.*MR THE DRIVELINE FAILED PREMATURELY BECAUSE OF A NON SERVICEABLE UNIVERSAL JOINT. *NM

Incident date: Feb 10, 2004

CONSUMER COMPLAINED ABOUT ABS BRAKE PROBLEM. . WHEELS LOCK WHEN TRAVELING ON A NON TRACTION ROAD. *AK....TWO YEAR'S AGO THE CONTACT'S DAUGHTER WAS INVOLVED IN TWO COLLISIONS DUE TO ABS FAILURE ON FRESH WET SNOW. *AK

Crash

Incident date: Apr 21, 2004

FIRE ORIGINATED RIGHT REAR SECION ENGINE AROUND HEATER HOSES-ONE HEARTER HOSE LEAKED OR RUPTURED ALLOWING ENGINE COOLANT TO DRIP DOWN ONTO HOT EXHAUST MANIFOLD IGNITING THE COOLANT CAUSE FIRE

Fire

Incident date: May 4, 2004

REAR VIEW MIRROR BECAME DISTORTED. THE MIRROR BEGAN TO ACCUMULATE BLACK SPLOTCHES AND OPAQUE WITH WAVY LINES. DEALER CLAIMED THAT THE MIRROR WAS THE CONSUMER'S PROBLEM. ALSO, CONSUMER TOUCHED THE BACK OF THE MIRROR, AND CAME BACK WITH A STICKY BLACK SUBSTANCE IN HIS EYE.*AK

CONSUMER NOTICED THAT THE REAR MIRRORS WERE LEAKING FLUID. THE MIRRORS HAD BLACK SPLOTCHES. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR MIRRORS NEEDED TO BE REPLACED. *AK

Incident date: May 23, 2002

ON MAY 23, 2002 BROUGHT TO LAND ROVER (PHILIPS HWY) FOR SRS/AIRBAG LIGHT ON. UNDER WARRANTY. ON 8/05/02 SRS/AIRBAG LIGHT ON AGAIN PARTS ORDERED AND THE TRUCK WENT IN ON ANOTHER DAY TO BE FIXED. ON 10/08/02 SRS/AIRBAG LIGHT ON AGAIN NOTED ON RECEIPT. ON 3/17/03 SRS/AIRBAG LIGHT WAS ON FOR THE FOURTH TIME PARTS WERE ORDERED ON 3/20/03 TRUCK NEEDED TO BE BROUGHT BACK WHEN PARTS WERE IN. DURING THAT T... Read more

Incident date: May 4, 2004

FRONT DRIVER-SIDE SEAT BELT WOULD NOT LATCH. DETERMINED TO BE A BROKEN STALK ASSEMBLY. REPLACED AT LAND ROVER DEALERSHIP AT A COST OF $283.*AK

Previous 1 2 3 4 5 ... 115 116 117 ... 128 129 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog