Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,214 complaints for LAND ROVER

LAND ROVER FREELANDER (2004) — VEHICLE SPEED CONTROL Aug 27, 2004
Incident date: May 17, 2004
WHILE DRIVING ENGINE LIGHT ILLUMINATED. THIS CAUSED THE VEHICLE TO STALL. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS INCIDENT ALSO OCCURED AS THE CONSUMER SLOWED TO STOP AT A LIGHT. THE ENGINE LIGHT HAD COME ON AND TH EENGINE DIED AT THE INTERSECTION. THE VEHICLE WAS ABLE TO BE STARTED 15 MINUTES LATER. THE VEHICLE WOULD ALSO SURGE. ... Read more
LAND ROVER DISCOVERY (1994) — AIR BAGS:FRONTAL Aug 27, 2004
Incident date: Aug 21, 2004
WHILE DRIVING AT 25 MPH CONSUMER WAS UPSET AND SLAMMED THE CONSOLE, AND BOTH FRONT AIR BAGS DEPLOYED, PRIOR TO THIS INCIDENT THERE WAS NO LIGHT INDICATION OF ANY DEFECTS OF THE AIR BAG. ALSO, HORN WAS STUCK AS RESULT CONSUMER HAD TO PULL OUT A FUSE. *AK *EH *JB
1 injured
LAND ROVER FREELANDER (2002) — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM Aug 25, 2004
Incident date: Aug 24, 2004
I PURCHASED A 2002 FREELANDER S IN OCTOBER 2003. THE VEHICLE WAS A DEMO MODEL, WITH APPROXIMATELY 8,000 MILES. IN THE 10 MONTHS THAT I'VE OWNED THE VEHICLE, I HAVE HAD TO HAVE BRAKE AND ROTOR WORK DONE, AND HAVE HAD TO HAVE THE FUEL PUMP REPLACED. I HAVE COMPLAINED ON THREE SEPARATE OCCASSIONS ABOUT THE VEHICLE LOSING POWER. I HAVE ALSO HAD TO HAVE THE HEADLINER REPLACED, ALONG WITH SEVERAL OT... Read more
LAND ROVER DISCOVERY II (2002) — ENGINE AND ENGINE COOLING Aug 25, 2004
Incident date: Aug 1, 2004
PROBLEMS WITH 2002 LAND ROVER DISCOVERY OVER HEATING. *MR THE CONSUMER VIEWED SMOKE COMING FORM THE HOOD. THE CONSUMER VIEWED AND SAW A YELLOW LIGHT THAT LOOKED LIKE 2 CIRCLES JOINED WITH A LINE 0-0. THE VEHICLE HAD CAUGHT FIRE. *SC THE CONSUMER REMEMBERED RECEIVING A RECALL LETTER WHICH SOUNDED FAMILIAR TO WHAT SHE EXPERIENCED WITH HER VEHICLE (RECALL #B148 AND B149). *JB
Fire
LAND ROVER DISCOVERY (1994) — SEATS Aug 17, 2004
Incident date: Aug 15, 2000
THE SUPPORT WEBBING OF THE DRIVERS SEAT IN THIS VEHICLE FAILED IN TENSION. THE POINT OF FAILURE WAS NEAR THE MIDPOINT OF THE WEBBING SPAN. IT IS MY BELIEF THAT THE METAL SPRING SUPPORT PLACES A NORMAL FORCE ON THE TOP SURFACE OF THE WEBBING WHEN THE DRIVER'S SEAT IS IN USE. THE RELATIVELY HARD, METAL SPRING RUBS THE SURFACE OF THE WEBBING AS THE DRIVER'S WEIGHT IS SHIFTED ON THE SEAT. EVENTUAL... Read more
LAND ROVER DISCOVERY (1994) — SEATS Aug 16, 2004
Incident date: Aug 8, 2004
THE DRIVERS SEAT COLLAPSED IN THE SEAT SECTION. I WAS DRIVING THE CAR WHEN THE SEAT SUDDENLY FAILED AND DROPPED ABOUT 3-INCHES. THE SUPPORT SECTION OF THE SEAT FAILED. HOWEVER, THE LEATHER SEAT COVER HELD MY WEIGHT, BUT THE SUPPORTING STRUCTURE FAILED COMPLETELY. UNDER MANY CIRCUMSTANCES THIS COULD HAVE BEEN DIFFICULT AND COULD HAVE CONTRIBUTED TO THE LOSS OF CONTROL OF THE VEHICLE. I CONS... Read more
LAND ROVER FREELANDER (2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Aug 11, 2004
Incident date: Aug 11, 2004
I OWN A 2002 FREELANDER WITH LESS THE 18,000 MILES. BRAKE PADS WENT FROM GOOD TO GRINDING METAL IN ONE DAY WITH NO SIGNS. I BOUGHT EXTENDED WARRANTY FOR $3,000. SINCE THE TRUCK HAS UNDER 50,000 MILES LAND ROVER WILL NOT COVER. WHAT KIND OF SERVICE IS THIS. ROAD SIDE ASSISTANCE DID A GREAT JOB PICKING UP MY TRUCK BUT I WAS INFORMED THAT MY LOCAL LAND ROVER HAS NO CARS FOR LOANERS DUE TO ANOTHER FAC... Read more
LAND ROVER DISCOVERY II (2002) — ENGINE AND ENGINE COOLING Aug 11, 2004
Incident date: Apr 14, 2004
WHILE TURNING THE TC WARNING LIGHT ILLUMINATED. CONSUMER HIT A CURB, CAUSING A MINOR VEHICLE COLLISION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash
LAND ROVER DISCOVERY (2002) — AIR BAGS:FRONTAL Aug 10, 2004
Incident date: Jul 7, 2004
WHILE DRIVING 70 MPH VEHICLE LOST CONTROL. AS A RESULT, VEHICLE ROLLED OVER FROM THREE TO SEVEN TIMES . UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. PASSENGER SUSTAINED THREE SPINE AND PELVIC FRACTURES, AND NEEDED MASSIVE SURGERY TO THE RIGHT KNEE. *AK
Crash 1 injured
LAND ROVER RANGE ROVER (1995) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS Aug 9, 2004
Incident date: Aug 7, 2004
RECALL 95V157000 CONCERNING PULLEY CRANKSHAFT. CONSUMER WAS CONCERNED THAT VEHICLE LOST POWER STEERING ASSIST WHILE DRIVING 50 MPH. THIS WAS DUE TO THE DISENGAGEMENT OF THE ENGINE PULLEY. CONSUMER CONTACTED THE DEALER. DEALER INFORMED THE CONSUMER THAT RECALL REPAIRS WERE ALREADY PERFORMED.*AK
LAND ROVER DISCOVERY II (2001) — ENGINE AND ENGINE COOLING:ENGINE Aug 9, 2004
Incident date: Aug 9, 2004
VEHICLE WAS SERVICE FOR OIL CHANGE IN A.M. DROVE ABOUT 90 MILES, VEHICLE OVERHEATED AND HAD TO BE TOWED. RED FLUID LEAKING. CALLED DEALERSHIP AND THEY SAID IT COULD BE THE TRANMISSION FLUID. SIMLIAR THING HAPPENED ABOUT 3 MONTHS AGO ON THE WAY BACK FROM BOSTON (2.5 HOURS AWAY). TEMPERATURE GAGE SHOT UP WITHIN 30 SECONDS AND CAR OVERHEATED. FLUID LEAKED ON HIGHWAY. HAD TO GET IT TOWED. WOU... Read more
LAND ROVER DISCOVERY II (1999) — POWER TRAIN:DRIVELINE:DRIVESHAFT Aug 7, 2004
Incident date: Jul 30, 2004
VEHICLE WITH UNDER 54,000 MILES WAS MAKING LOUD NOISES AND VIBRATING WHEN DRIVING BECOMING DIFFICULT TO HANDLE. MAJOR FAILURE IN THE DRIVETRAIN RENDERED THE VEHICLE NON DRIVABLE. PART THAT FAILED WAS TRANSFER BOX PAID DEALER AROUND $2,500 TO HAVE THE BOX REPLACED AND HAVE THE VEHICLE MADE DRIVABLE. I HAVE THE OLD PART.*AK
LAND ROVER RANGE ROVER (1995) — ELECTRICAL SYSTEM:WIRING Aug 6, 2004
Incident date: Jul 27, 2004
WHILE CONSUMER WAS DRIVING VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALED. CONSUMER FOUND RECALL 98I149000 ON THE WEBSITE. *AK
Fire
LAND ROVER DISCOVERY (1996) — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP Aug 4, 2004
Incident date: Feb 6, 2004
CONSUMER HAD TO REPLACE THE FUEL PUMP FOUR TIMES. THE VEHICLE WOULD NOT START EACH TIME.*AK *TC
LAND ROVER FREELANDER (2004) — ENGINE AND ENGINE COOLING Jul 30, 2004
Incident date: Feb 29, 2004
WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD, FOLLOWED BY THE VEHICLE STARTING TO DECELERATE AND STALL. VEHICLE WAS THEN TOWED TO THE DEALERSHIP, WHO SERVICED THE VEHICLE 3 TIMES, BUT PROBLEM RECURRED. *AK *TC
LAND ROVER DISCOVERY II (2001) — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE Jul 26, 2004
Incident date: Jul 26, 2004
SITUATION: WIFE AND 3-YEAR-OLD DAUGHTER WERE LOCKED IN THE CAR - UNABLE TO GET OUT. POLICE AND LOCKSMITH CALLED - BOTH, UNABLE TO UNLOCK CAR. POLICE HAD TO BREAK WINDOW SO THEY COULD GET OUT. THIS HAPPENED ON HIGH TEMPERATURE DAY IN A PUBLIC AREA. *AK WIFE PARKED CAR AT GROCERY STORE AND PROCEEDED TO GET OUT. SHE ACCIDENTALLY PRESSED DOWN ON THE DOOR LOCK, LOCKING THE DOORS. WHEN SHE ATTE... Read more
LAND ROVER DISCOVERY (2000) — ENGINE AND ENGINE COOLING:ENGINE Jul 23, 2004
Incident date: Jul 15, 2004
WHEN DRIVING AT AN UNDETERMINED SPEED CONSUMER NOTICED THE TEMPERATURE GAUGE WAS READING HIGH. CONSUMER PULLED THE VEHICLE OFF THE ROAD, AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK
LAND ROVER DISCOVERY (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION Jul 22, 2004
Incident date: Jun 25, 2004
WHEN PUTTING THE VEHICLE IN PARK, THE CONSUMER NOTICED THAT THE VEHICLE WOULD ROLL ABOUT FIVE FEET BEFORE STOPPING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE TRANSMISSION HAD FAILED. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
LAND ROVER DISCOVERY (2000) — AIR BAGS Jul 22, 2004
Incident date: May 24, 2004
WHEN DRIVING THE VEHICLE AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALERSHIP, HOWEVER THE PROBLEM IS STILL RECURRING. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
LAND ROVER RANGE ROVER (2000) — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) Jul 21, 2004
Incident date: Apr 8, 2003
ONGOING PROBLEM WITH THE AUTOMATIC STABILITY CONTROL SUSPENSION WHICH FAILED TO OPERATE WHILE DRIVING 50 MPH.*JB PLEASE PROVIDE FURTHER INFORMATION.
LAND ROVER DISCOVERY (1997) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jul 20, 2004
Incident date: Jul 4, 2004
SURGING AT FULLY CLOSED THROTTLE ACCOMPANIED BY ABS FAILURE IS A REAL ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM ACKNOWLEDGED BY THE MANUFACTURER. PRM CHIP REPLACEMENT TO FIX THE SURGE PROBLEM SHOULD BE A SAFETY RECALL. MY 1997 LAND ROVER DISCOVERY WOULD NOT STOP AT A STOP LIGHT WHEN LETTING OFF THE ACCELERATOR BECAUSE THE RPMS SURGED ON THE VEHICLE. UPON ATTEMPTING TO DEPRESS THE BRAKE... Read more
LAND ROVER DISCOVERY (1997) — VEHICLE SPEED CONTROL Jul 20, 2004
Incident date: Jul 4, 2004
SURGING AT FULLY CLOSED THROTTLE ACCOMPANIED BY ABS FAILURE IS A REAL ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM ACKNOWLEDGED BY THE MANUFACTURER. PRM CHIP REPLACEMENT TO FIX THE SURGE PROBLEM SHOULD BE A SAFETY RECALL. MY 1997 LAND ROVER DISCOVERY WOULD NOT STOP AT A STOP LIGHT WHEN LETTING OFF THE ACCELERATOR BECAUSE THE RPMS SURGED ON THE VEHICLE. UPON ATTEMPTING TO DEPRESS THE BRAKE... Read more
LAND ROVER DISCOVERY (2000) — ENGINE AND ENGINE COOLING Jul 6, 2004
Incident date: Jul 6, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. TEMPERATURE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO OVERHEATING. A SECOND INCIDENT OCCURRED WHILE DRIVING WHEN ANOTHER VEHICLE IN FRONT HAD A LARGE BOX DISCHARGED... Read more
Crash 1 injured
LAND ROVER DISCOVERY (2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jul 6, 2004
Incident date: Jul 6, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. TEMPERATURE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO OVERHEATING. A SECOND INCIDENT OCCURRED WHILE DRIVING WHEN ANOTHER VEHICLE IN FRONT HAD A LARGE BOX DISCHARGED... Read more
Crash 1 injured
LAND ROVER DISCOVERY (2000) — AIR BAGS:FRONTAL Jul 6, 2004
Incident date: Jul 6, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. TEMPERATURE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO OVERHEATING. A SECOND INCIDENT OCCURRED WHILE DRIVING WHEN ANOTHER VEHICLE IN FRONT HAD A LARGE BOX DISCHARGED... Read more
Crash 1 injured
LAND ROVER DISCOVERY II (1999) — AIR BAGS Jul 1, 2004
Incident date: Jun 19, 2004
1. MAJOR ACCIDENT HAPPENED, BUT AIRBAG DIDN'T DEPLOY. 2. FORTUNATELY WE SURVIVED, YES OF COURSE WITH SOME INJURIES, BUT WHAT WOULD HAVE HAPPENED IF WE WERE NOT THAT FORTUNATE. IN OTHER WORDS THERE WAS NO SAFETY FROM THAT SO CALLED GOOD NAMED CAR. CALLED LAND ROVER. 3. WANT TO FIND OUT WHAT WAS WRONG IN MY CAR. *NM
Crash 1 injured
LAND ROVER FREELANDER (2002) — VISIBILITY:SUN/MOON ROOF ASSEMBLY Jun 29, 2004
Incident date: Aug 28, 2002
I BOUGHT A FREELANDER IN 2002. IT WAS BRAND NEW. I HAVE HAD SO MANY TROUBLES WITH THE VEHICLE. THE ONE THAT IS CURRENTLY BEING WORKED AS A LEMON LAW CASE IS THE SUN ROOF. I HAVE HAD IT BREAK FOR THE 5TH TIME NOW. THEY HAVE REPLACED IT ONCE AND SWAPPED PARTS THE OTHER 3 TIMES AND STILL NOTHING WILL FIX IT. I AM CURRENTLY WORKING WITH MY LOCAL STATE OFFICE OF CONSUMER AFFAIRS TO TRY AND REMEDY THIS ... Read more
LAND ROVER DISCOVERY I (1995) — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS Jun 23, 2004
Incident date: Mar 22, 2004
THE CONSUMER WAS CONCERNED WITH RECALL #96V247000. *AK *JB
LAND ROVER DISCOVERY (1997) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Jun 22, 2004
Incident date: Jun 18, 2004
LEFT EXHAUST MANIFOLD CRACKED, RIGHT EXHAUST MANIFOLD BROKEN IN 2! CAST IRON EXHAUST MANIFOLD BOTH DIAGNOSED AS CRACKED - I REPLACED WORSE OF 2 THEN BETTER ONE BROKE. ENGINE BLOCK ALUMINUM - CREEP/FATIGUE FAILURE DUE TO THERMAL EXPANSION RATES OF MANIFOLD VERSUS BLOCK SHOULD BE INVESTIGATED. I BELIEVE WARRANTS A RECALL - ESPECIALLY IN CA WITH TIGHT SMOG LIMITS.*AK
LAND ROVER DISCOVERY (2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jun 21, 2004
Incident date: Jun 21, 2004
WHILE DRIVING AT 20 MPH AND TURNING TO THE LEFT CONSUMER APPLIED THE BRAKES AND PEDAL WENT DOWN TO THE FLOOR . THERE WERE NO BRAKES . VEHICLE CRASHED INTO A CONCRETE WALL. DEALER WAS NOTIFIED. *AK
Crash
LAND ROVER DISCOVERY II (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Jun 18, 2004
Incident date: May 17, 2004
MY NAME IS [XXX] AND I AM WRITING TO YOU IN REGARDS TO THE SERVICE OF A VEHICLE DONE RECENTLY AT THE LAND ROVER IN ENCINO, CA. ON APPROXIMATELY MAY 17, 2004 MY VEHICLE WAS DROPPED OFF IN ORDER FOR THE TRANSMISSION BOX TO BE REPLACED. NEARLY A WEEK LATER I WAS TOLD THAT THE NEEDED PART WAS BACK ORDERED AND WAS TOLD THAT THE VEHICLE HAD TO BE PICKED UP IMMEDIATELY. I THEN EXPRESSED MY CONCERN TO A S... Read more
LAND ROVER DISCOVERY II (1999) — POWER TRAIN:DRIVELINE:UNIVERSAL JOINT Jun 16, 2004
Incident date: Jun 5, 2003
LTR FM STEVEN JOHNSON (OK) OWNER OF A 1999 LAND ROVER DISCOVERY REPORTING MECHANICAL FAILURE OF THE DRIVELINE AND THE UNIVERSAL JOINT, DEFECTIVE VEHICLE REPLY TO THE TULSA DISTRICT OFC.*MR THE DRIVELINE FAILED PREMATURELY BECAUSE OF A NON SERVICEABLE UNIVERSAL JOINT. *NM
LAND ROVER DISCOVERY (1994) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jun 7, 2004
Incident date: Feb 10, 2004
CONSUMER COMPLAINED ABOUT ABS BRAKE PROBLEM. . WHEELS LOCK WHEN TRAVELING ON A NON TRACTION ROAD. *AK....TWO YEAR'S AGO THE CONTACT'S DAUGHTER WAS INVOLVED IN TWO COLLISIONS DUE TO ABS FAILURE ON FRESH WET SNOW. *AK
Crash
LAND ROVER DISCOVERY (2002) — ENGINE AND ENGINE COOLING May 25, 2004
Incident date: Apr 21, 2004
FIRE ORIGINATED RIGHT REAR SECION ENGINE AROUND HEATER HOSES-ONE HEARTER HOSE LEAKED OR RUPTURED ALLOWING ENGINE COOLANT TO DRIP DOWN ONTO HOT EXHAUST MANIFOLD IGNITING THE COOLANT CAUSE FIRE
Fire
LAND ROVER DISCOVERY (1998) — VISIBILITY:REARVIEW MIRRORS/DEVICES May 19, 2004
Incident date: May 4, 2004
REAR VIEW MIRROR BECAME DISTORTED. THE MIRROR BEGAN TO ACCUMULATE BLACK SPLOTCHES AND OPAQUE WITH WAVY LINES. DEALER CLAIMED THAT THE MIRROR WAS THE CONSUMER'S PROBLEM. ALSO, CONSUMER TOUCHED THE BACK OF THE MIRROR, AND CAME BACK WITH A STICKY BLACK SUBSTANCE IN HIS EYE.*AK
LAND ROVER DISCOVERY (1998) — VISIBILITY:REARVIEW MIRRORS/DEVICES May 19, 2004
CONSUMER NOTICED THAT THE REAR MIRRORS WERE LEAKING FLUID. THE MIRRORS HAD BLACK SPLOTCHES. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR MIRRORS NEEDED TO BE REPLACED. *AK
LAND ROVER RANGE ROVER (1999) — AIR BAGS May 10, 2004
Incident date: May 23, 2002
ON MAY 23, 2002 BROUGHT TO LAND ROVER (PHILIPS HWY) FOR SRS/AIRBAG LIGHT ON. UNDER WARRANTY. ON 8/05/02 SRS/AIRBAG LIGHT ON AGAIN PARTS ORDERED AND THE TRUCK WENT IN ON ANOTHER DAY TO BE FIXED. ON 10/08/02 SRS/AIRBAG LIGHT ON AGAIN NOTED ON RECEIPT. ON 3/17/03 SRS/AIRBAG LIGHT WAS ON FOR THE FOURTH TIME PARTS WERE ORDERED ON 3/20/03 TRUCK NEEDED TO BE BROUGHT BACK WHEN PARTS WERE IN. DURING THAT T... Read more
LAND ROVER RANGE ROVER (1996) — SEAT BELTS:FRONT:BUCKLE ASSEMBLY May 5, 2004
Incident date: May 4, 2004
FRONT DRIVER-SIDE SEAT BELT WOULD NOT LATCH. DETERMINED TO BE A BROKEN STALK ASSEMBLY. REPLACED AT LAND ROVER DEALERSHIP AT A COST OF $283.*AK
LAND ROVER RANGE ROVER (1996) — SUSPENSION Apr 28, 2004
Incident date: May 26, 2002
EAS FAULT; HAD IN TO DEALER NUMEROUS TIMES, REPLACED SEVERAL PARTS. ALWAYS FAILS AGAIN WITHIN A FEW MONTHS. SPENT OVER $2500 ON IT SO FAR. MOST RECENT FAILURE NOV 03; FIRST FAILURE MAY 02
LAND ROVER DISCOVERY II (1999) — STRUCTURE:FRAME AND MEMBERS Apr 27, 2004
Incident date: Apr 15, 2004
DURING MY COMMUTE I NOTICED A RATTLE COMING FROM THE REAR OF MY VEHICLE. UPON INSPECTION I FOUND THAT THE SHOCK MOUNT ON THE REAR RIGHT SIDE HAD SEPERATED FROM THE FRAME OF THE VEHICLE. THERE IS A HOLE IN THE FRAME WHERE THE SHOCK MOUNT WAS WELDED. I BROUGHT THE VEHICLE TO LAND ROVER ALEXANDRIA. THE SERVICE MANAGER AND A WHOLE GROUP OF TECHNICIANS EXPRESSED COMPLETE AMAZEMENT WHEN THEY SAW THE... Read more
LAND ROVER DISCOVERY II (1999) — SUSPENSION:REAR Apr 27, 2004
Incident date: Apr 15, 2004
DURING MY COMMUTE I NOTICED A RATTLE COMING FROM THE REAR OF MY VEHICLE. UPON INSPECTION I FOUND THAT THE SHOCK MOUNT ON THE REAR RIGHT SIDE HAD SEPERATED FROM THE FRAME OF THE VEHICLE. THERE IS A HOLE IN THE FRAME WHERE THE SHOCK MOUNT WAS WELDED. I BROUGHT THE VEHICLE TO LAND ROVER ALEXANDRIA. THE SERVICE MANAGER AND A WHOLE GROUP OF TECHNICIANS EXPRESSED COMPLETE AMAZEMENT WHEN THEY SAW THE... Read more
LAND ROVER RANGE ROVER (1998) — ENGINE AND ENGINE COOLING Apr 22, 2004
Incident date: Feb 15, 2003
MY HUSBAND AND I PURCHASED A 1998, LAND ROVER RANGE ROVER 4.6 HSE (VIN# [XXX]) FROM FRANKEL LAND ROVER HUNT VALLEY ON SEPTEMBER, 06, 2002. WE PURCHASED THE RANGE ROVER LAND ROVER CERTIFIED, WHICH CAME WITH A 12-MONTH/ 12,000 MILE WARRANTY AFTER ADDITIONAL INSPECTION WORK WAS DONE ABOVE AND BEYOND A MARYLAND STATE INSPECTION. AFTER HAVING THE RANGE ROVER FOR NEARLY FIVE MONTHS, IT INCURRED MAJOR... Read more
LAND ROVER RANGE ROVER (1998) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Apr 22, 2004
Incident date: Feb 15, 2003
MY HUSBAND AND I PURCHASED A 1998, LAND ROVER RANGE ROVER 4.6 HSE (VIN# [XXX]) FROM FRANKEL LAND ROVER HUNT VALLEY ON SEPTEMBER, 06, 2002. WE PURCHASED THE RANGE ROVER LAND ROVER CERTIFIED, WHICH CAME WITH A 12-MONTH/ 12,000 MILE WARRANTY AFTER ADDITIONAL INSPECTION WORK WAS DONE ABOVE AND BEYOND A MARYLAND STATE INSPECTION. AFTER HAVING THE RANGE ROVER FOR NEARLY FIVE MONTHS, IT INCURRED MAJOR... Read more
LAND ROVER RANGE ROVER (1998) — STEERING Apr 22, 2004
Incident date: Feb 15, 2003
MY HUSBAND AND I PURCHASED A 1998, LAND ROVER RANGE ROVER 4.6 HSE (VIN# [XXX]) FROM FRANKEL LAND ROVER HUNT VALLEY ON SEPTEMBER, 06, 2002. WE PURCHASED THE RANGE ROVER LAND ROVER CERTIFIED, WHICH CAME WITH A 12-MONTH/ 12,000 MILE WARRANTY AFTER ADDITIONAL INSPECTION WORK WAS DONE ABOVE AND BEYOND A MARYLAND STATE INSPECTION. AFTER HAVING THE RANGE ROVER FOR NEARLY FIVE MONTHS, IT INCURRED MAJOR... Read more
LAND ROVER FREELANDER (2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Apr 19, 2004
Incident date: Apr 7, 2004
ITS REALLY A 2001 FREELANDER, THERE IS NO 2001 FREELANDER IN THE SEARCH OPTIONS....BUT ANYWAYS I HAVENT HAD ANY PROBLEMS AT ALL WITH MY CAR UNTIL ABOUT 16500 MILES AND MY LEFT ROTOR STARTED GRINDING SO I HAD TO GET BOTH OF MY FRONT PADS REPLACED AND THE DRUMS WERE FINE. I DONT THINK THAT THE PADS SHOULD GO OUT THIS SOON, I STILL HAVE THE ORIGINAL TIRES ON, AND THEY WILL NEED TO BE REPLACED IN THE... Read more
LAND ROVER FREELANDER (2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Apr 19, 2004
Incident date: Apr 7, 2004
ITS REALLY A 2001 FREELANDER, THERE IS NO 2001 FREELANDER IN THE SEARCH OPTIONS....BUT ANYWAYS I HAVENT HAD ANY PROBLEMS AT ALL WITH MY CAR UNTIL ABOUT 16500 MILES AND MY LEFT ROTOR STARTED GRINDING SO I HAD TO GET BOTH OF MY FRONT PADS REPLACED AND THE DRUMS WERE FINE. I DONT THINK THAT THE PADS SHOULD GO OUT THIS SOON, I STILL HAVE THE ORIGINAL TIRES ON, AND THEY WILL NEED TO BE REPLACED IN THE... Read more
LAND ROVER FREELANDER (2001) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Apr 19, 2004
Incident date: Apr 8, 2004
2001 FREELANDER......17000MILES LEFT ROTOR STARTED GRINDING REPLACED BOTH ROTOR PADS......DRUMS WERE FINE. *AK
LAND ROVER FREELANDER (2001) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Apr 19, 2004
Incident date: Apr 8, 2004
2001 FREELANDER......17000MILES LEFT ROTOR STARTED GRINDING REPLACED BOTH ROTOR PADS......DRUMS WERE FINE. *AK
LAND ROVER DISCOVERY II (2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Apr 16, 2004
Incident date: Apr 14, 2004
VARIOUS WARNING LIGHTS ACTIVATED INCLUDING ABS LIGHT, INDICATING FAILURE OF THE SYSTEMS ON MY 2000 LAND ROVER DISCOVERY II. PRIVATELY RETAINED MECHANIC IDENTIFIED THE ECU AS THE PROBLEM AND ALSO LOCATED A RECALL NOTICE REGARDING THIS PROBLEM. LOCAL LAND ROVER DEALERSHIP STATED THAT THE RECALL WAS NOT VALID AND THAT "THEY PUT THESE ON THE INTERNET ALL THE TIME." LAND ROVER NORTH AMERICA WAS CONTACT... Read more
LAND ROVER DISCOVERY II (2000) — ELECTRICAL SYSTEM Apr 16, 2004
Incident date: Apr 14, 2004
VARIOUS WARNING LIGHTS ACTIVATED INCLUDING ABS LIGHT, INDICATING FAILURE OF THE SYSTEMS ON MY 2000 LAND ROVER DISCOVERY II. PRIVATELY RETAINED MECHANIC IDENTIFIED THE ECU AS THE PROBLEM AND ALSO LOCATED A RECALL NOTICE REGARDING THIS PROBLEM. LOCAL LAND ROVER DEALERSHIP STATED THAT THE RECALL WAS NOT VALID AND THAT "THEY PUT THESE ON THE INTERNET ALL THE TIME." LAND ROVER NORTH AMERICA WAS CONTACT... Read more
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