Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,214 complaints for LAND ROVER

LAND ROVER FREELANDER (2003) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Oct 2, 2007
Incident date: Oct 1, 2007
2003 LANDROVER FREELANDER ENGINE OVERHEATING. *TR
LAND ROVER NEW RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Oct 1, 2007
Incident date: Sep 29, 2007
FRONT DIFFERENTIAL FAILURE. *TR
LAND ROVER DISCOVERY I (1996) — FUEL SYSTEM, GASOLINE:STORAGE Oct 1, 2007
Incident date: Oct 1, 2007
LAND ROVER SENT ME RECALL ACTION B156. THEY WILL NOT HONOR RECALL BECAUSE I HAVE A SALVAGED TITLE. I'VE BEEN DRIVING THIS CAR SINCE 1997. CAN ANYTHING BE DONE FOR THEM TO HONOR THIS RECALL. I HOPE MY CAR DOESN'T BLOW UP. *JB
LAND ROVER RANGE ROVER (2002) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Oct 1, 2007
Incident date: Oct 1, 2007
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE GEAR SHAFT BEGAN MAKING A LOUD NOISE AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PULL OVER, BUT THE VEHICLE WOULD NOT REMAIN IN PARK. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED AT THE COST OF $2,200. THE CURRENT AND FAILURE MILEAGES WERE 33,000.
LAND ROVER RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Sep 29, 2007
Incident date: Sep 26, 2007
MY 2003 LAND ROVER RANGE ROVER HSE HAD A FAILURE OF THE FRONT DIFFERENTIAL SPILNES, AXLE SHAFT, DIFFERENTIAL UNIT AND DRIVE SHAFT WHICH CAUSED TOTAL LOSS OF VEHICLE PROPULSION AT 60 MILES PER HOUR ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED TO LAND ROVER NORTH SCOTTSDALE WHERE IT STILL SITS BECAUSE NEITHER THE EXTENDED WARRANTY COMPANY NOR THE LAND ROVER DEALERSHIP WILL... Read more
LAND ROVER RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DRIVESHAFT Sep 29, 2007
Incident date: Sep 26, 2007
MY 2003 LAND ROVER RANGE ROVER HSE HAD A FAILURE OF THE FRONT DIFFERENTIAL SPILNES, AXLE SHAFT, DIFFERENTIAL UNIT AND DRIVE SHAFT WHICH CAUSED TOTAL LOSS OF VEHICLE PROPULSION AT 60 MILES PER HOUR ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED TO LAND ROVER NORTH SCOTTSDALE WHERE IT STILL SITS BECAUSE NEITHER THE EXTENDED WARRANTY COMPANY NOR THE LAND ROVER DEALERSHIP WILL... Read more
LAND ROVER RANGE ROVER (2003) — STEERING:ELECTRIC POWER ASSIST SYSTEM Sep 29, 2007
Incident date: Sep 26, 2007
MY 2003 LAND ROVER RANGE ROVER HSE HAD A FAILURE OF THE FRONT DIFFERENTIAL SPILNES, AXLE SHAFT, DIFFERENTIAL UNIT AND DRIVE SHAFT WHICH CAUSED TOTAL LOSS OF VEHICLE PROPULSION AT 60 MILES PER HOUR ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED TO LAND ROVER NORTH SCOTTSDALE WHERE IT STILL SITS BECAUSE NEITHER THE EXTENDED WARRANTY COMPANY NOR THE LAND ROVER DEALERSHIP WILL... Read more
LAND ROVER NEW RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Sep 28, 2007
Incident date: Sep 28, 2007
WHILE DRIVING ON THE EXPRESSWAY THE FRONT DIFFERENTIAL WENT OUT ON MY 2003 RANGE ROVER WITH ONLY 52,000 MILES. I WAS DRIVING 60MPH WHEN THE VEHICLE LOST POWER FROM THE TRANSMISSION AND I ALMOST LOST CONTROL OF THE VEHICLE IN TRAFFIC. I WAS ALMOST REAR-ENDED AND WAS UNABLE TO STEER VEHICLE TO SIDE OF THE ROAD. *TR
LAND ROVER DISCOVERY (1996) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Sep 27, 2007
Incident date: Apr 1, 2002
TL*THE CONTACT OWNS A 1996 LAND ROVER DISCOVERY. WHILE ACCELERATING AT 10 MPH, THE VEHICLE LACKED COMPRESSION. THE MECHANIC STATED THAT THE CYLINDER WALLS WERE SCRATCHED, WHICH PREVENTED THE VEHICLE FROM GAINING HORSEPOWER. HE ALSO STATED THAT EXCESSIVE DIRT FROM THE DEFECTIVE FUEL TANK CAUSED THE ENGINE FAILURE. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 143,000 AND FAILURE MILEAGE WA... Read more
LAND ROVER FREELANDER (2003) — ENGINE AND ENGINE COOLING Sep 26, 2007
Incident date: Sep 23, 2007
1. IN THE SHOP THREE TIMES FOR COOLING SYSTEM PROBLEM. REPAIR COVERED BY WARRANTY. NOTE THE REPAIRS DID NOT FIX THE WATER LOSS PROBLEM. LAST REPAIR 52,000 MILES 2. 9-23-07 ENGINE FAILS WITHOUT WARNING ON I-77. 56,000 MILES NOW OUT OF WARRANTY 3. CAR TOWED 260 MILES TO LAND ROVER DAYTON. TOLD ENGINE WOULD NEED REPLACED AT A COST OF $4,000. *JB
LAND ROVER DISCOVERY I (1995) — STEERING Sep 26, 2007
Incident date: Sep 21, 2007
TL*THE CONTACT OWNS A 1995 LAND ROVER DISCOVERY I. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. FURTHERMORE, THE DOOR COULD NOT BE CLOSED. HE ALSO STATED THAT HE COULD NOT TURN THE STEERING WHEEL, ALTHOUGH THE WHEELS WOULD TURN. AS OF SEPTEMBER 26, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 155,000 AND CURRENT MILEAGE WAS 161,983.
LAND ROVER DISCOVERY I (1995) — STRUCTURE:BODY:DOOR Sep 26, 2007
Incident date: Sep 21, 2007
TL*THE CONTACT OWNS A 1995 LAND ROVER DISCOVERY I. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. FURTHERMORE, THE DOOR COULD NOT BE CLOSED. HE ALSO STATED THAT HE COULD NOT TURN THE STEERING WHEEL, ALTHOUGH THE WHEELS WOULD TURN. AS OF SEPTEMBER 26, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 155,000 AND CURRENT MILEAGE WAS 161,983.
LAND ROVER RANGE ROVER SPORT (2007) — CHILD SEAT:TETHER: CONNECTOR/CLIP Sep 25, 2007
Incident date: Sep 24, 2007
TL*THE CONTACT OWNS A 2006 BRITAX E9L57-BOULEVARD CHILD SEAT. THE CONTACT STATED THAT THE CHILD SEAT JERKED FORWARD AND FELL TO THE RIGHT. SHE STATED THAT THE STRAP, WHICH WAS USED TO SECURE THE CHILD SEAT, ENDED UP OUTSIDE THE VEHICLE UNDERNEATH THE PASSENGER SIDE REAR TIRE. SHE FELT THAT THE STRAP WAS TOO LONG. AS OF SEPTEMBER 25, 2007, THE MANUFACTURER HAD NOT INSPECTED THE SEAT. THE MANUF... Read more
LAND ROVER DEFENDER (2002) — ENGINE AND ENGINE COOLING Sep 25, 2007
Incident date: Aug 18, 2007
THE ENGINE IN MY 2002 LAND ROVER FREELANDER OVERHEATED AT ABOUT 65K MILES AND MADE IT THE 10 MILES OR SO TO THE DEALERSHIP SERVICE CENTER ONLY BECAUSE I KEPT STOPPING, REMOVING THE COOLANT TANK CAP, AND REPLACING THE FLUID EVERY FEW MILES. THE DEALERSHIP SERVICE CENTER TOLD ME THAT THE ENGINE HAD TO BE REPLACED - AT MY EXPENSE, TO THE TUNE OF NEARLY $8K. MIND YOU, I PAID OVER $30K FOR THIS CAR O... Read more
LAND ROVER FREELANDER (2002) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Sep 24, 2007
Incident date: Sep 21, 2006
MY 2002 LAND ROVER FREELANDER HAD AN ENGINE FAILURE IN SEPTEMBER 2006. THIS IS A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND COST ME $6,849.61 TO REPLACE SINCE I WAS OUT OF WARRANTY. OTHER POPULAR PROBLEMS WITH THIS VEHICLE ARE PROBLEMS WITH THE WINDOW MOTORS. MY SUNROOF AND TWO BACKDOOR WINDOWS WOULD NOT OPERATE PROPERLY. I COULD ONLY PAY TO REPAIR THE BACKDOOR WINDOWS AT THE EXPENSE OF $904.88... Read more
LAND ROVER FREELANDER (2002) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH Sep 24, 2007
Incident date: Sep 21, 2006
MY 2002 LAND ROVER FREELANDER HAD AN ENGINE FAILURE IN SEPTEMBER 2006. THIS IS A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND COST ME $6,849.61 TO REPLACE SINCE I WAS OUT OF WARRANTY. OTHER POPULAR PROBLEMS WITH THIS VEHICLE ARE PROBLEMS WITH THE WINDOW MOTORS. MY SUNROOF AND TWO BACKDOOR WINDOWS WOULD NOT OPERATE PROPERLY. I COULD ONLY PAY TO REPAIR THE BACKDOOR WINDOWS AT THE EXPENSE OF $904.88... Read more
LAND ROVER FREELANDER (2002) — VISIBILITY:SUN/MOON ROOF ASSEMBLY Sep 24, 2007
Incident date: Sep 21, 2006
MY 2002 LAND ROVER FREELANDER HAD AN ENGINE FAILURE IN SEPTEMBER 2006. THIS IS A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND COST ME $6,849.61 TO REPLACE SINCE I WAS OUT OF WARRANTY. OTHER POPULAR PROBLEMS WITH THIS VEHICLE ARE PROBLEMS WITH THE WINDOW MOTORS. MY SUNROOF AND TWO BACKDOOR WINDOWS WOULD NOT OPERATE PROPERLY. I COULD ONLY PAY TO REPAIR THE BACKDOOR WINDOWS AT THE EXPENSE OF $904.88... Read more
LAND ROVER FREELANDER (2002) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Sep 24, 2007
Incident date: Sep 21, 2006
MY 2002 LAND ROVER FREELANDER HAD AN ENGINE FAILURE IN SEPTEMBER 2006. THIS IS A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND COST ME $6,849.61 TO REPLACE SINCE I WAS OUT OF WARRANTY. OTHER POPULAR PROBLEMS WITH THIS VEHICLE ARE PROBLEMS WITH THE WINDOW MOTORS. MY SUNROOF AND TWO BACKDOOR WINDOWS WOULD NOT OPERATE PROPERLY. I COULD ONLY PAY TO REPAIR THE BACKDOOR WINDOWS AT THE EXPENSE OF $904.88... Read more
LAND ROVER FREELANDER (2002) — POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY Sep 22, 2007
Incident date: Jan 27, 2006
ON TWO SEPARATE OCCASIONS, ONE DAYS AFTER MY CAR WAS CLEARED FOR A SECOND TIME BY A LAND ROVER DEALER. MY CAR WENT INTO 'LIMITED PERFOMANCE MODE' WHILE I WAS COMMUTING TO WORK....I WAS IN THE HIGH SPEED LANE AND THE MIDDLE LANE AND MY CAR WOULD NOT ACCELERATE ABOUT 20 MPH. I HAD TO CALL 911 ON THE SECOND OCCASION AS IT HAPPENED BECAUSE I WAS IN THE MERGE OF 2 HIGHWAYS IN THE EVENING. MY CAR ALSO ... Read more
LAND ROVER FREELANDER (2002) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Sep 22, 2007
Incident date: Jan 27, 2006
ON TWO SEPARATE OCCASIONS, ONE DAYS AFTER MY CAR WAS CLEARED FOR A SECOND TIME BY A LAND ROVER DEALER. MY CAR WENT INTO 'LIMITED PERFOMANCE MODE' WHILE I WAS COMMUTING TO WORK....I WAS IN THE HIGH SPEED LANE AND THE MIDDLE LANE AND MY CAR WOULD NOT ACCELERATE ABOUT 20 MPH. I HAD TO CALL 911 ON THE SECOND OCCASION AS IT HAPPENED BECAUSE I WAS IN THE MERGE OF 2 HIGHWAYS IN THE EVENING. MY CAR ALSO ... Read more
LAND ROVER FREELANDER (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Sep 22, 2007
Incident date: Jan 27, 2006
ON TWO SEPARATE OCCASIONS, ONE DAYS AFTER MY CAR WAS CLEARED FOR A SECOND TIME BY A LAND ROVER DEALER. MY CAR WENT INTO 'LIMITED PERFOMANCE MODE' WHILE I WAS COMMUTING TO WORK....I WAS IN THE HIGH SPEED LANE AND THE MIDDLE LANE AND MY CAR WOULD NOT ACCELERATE ABOUT 20 MPH. I HAD TO CALL 911 ON THE SECOND OCCASION AS IT HAPPENED BECAUSE I WAS IN THE MERGE OF 2 HIGHWAYS IN THE EVENING. MY CAR ALSO ... Read more
LAND ROVER RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Sep 21, 2007
Incident date: Sep 20, 2007
I WAS DRIVING MY 2003 LAND ROVER RANGE ROVER HSE APPROX. 45 MPH AND THE CAR IMMEDIATELY BECAME INOPERABLE IN THE MIDDLE OF THE STREET. DEALERSHIP SAYS THE FRONT DIFFERENTIAL HAS WORN DOWN AND IT IS NOT DUE TO MY DRIVING HABITS OR ANYTHING RELATED TO ME. THIS IS DEFINITELY A DEFECT AND ALL FORUMS SAY THIS VEHICLE HAS THIS PROBLEM VERY FREQUENTLY. THIS IS A VERY SERIOUS AND POTENTIALLY DEADLY DEFECT... Read more
LAND ROVER FREELANDER (2002) — ENGINE AND ENGINE COOLING Sep 20, 2007
Incident date: Jun 30, 2006
MY 2002 LAND ROVER FREELANDER HAS EXPERIENCED SLUGGISH ACCELERATION TO A JOLT AND DOWSHIFTS ON ITS OWN AT FREEWAY SPEED. ABOUT 2 WEEKS AFTER BUYING IT USED I TOOK IT TO A LOCAL REPAIR SHOP AND THEY SAID I NEEDED A NEW TRANSMISSION, HAD IT TOWED BACK TO THE DEALER AND THEY SAID IT DIDN'T. NEEDLESS TO SAY THEY WOULDN'T REPLACE IT. IT HAS A OVERHEATING PROBLEM WHICH IS CONTINUOUS. THE ENGINE SOUNDS L... Read more
LAND ROVER FREELANDER (2002) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Sep 20, 2007
Incident date: Jun 30, 2006
MY 2002 LAND ROVER FREELANDER HAS EXPERIENCED SLUGGISH ACCELERATION TO A JOLT AND DOWSHIFTS ON ITS OWN AT FREEWAY SPEED. ABOUT 2 WEEKS AFTER BUYING IT USED I TOOK IT TO A LOCAL REPAIR SHOP AND THEY SAID I NEEDED A NEW TRANSMISSION, HAD IT TOWED BACK TO THE DEALER AND THEY SAID IT DIDN'T. NEEDLESS TO SAY THEY WOULDN'T REPLACE IT. IT HAS A OVERHEATING PROBLEM WHICH IS CONTINUOUS. THE ENGINE SOUNDS L... Read more
LAND ROVER FREELANDER (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Sep 20, 2007
Incident date: Jun 30, 2006
MY 2002 LAND ROVER FREELANDER HAS EXPERIENCED SLUGGISH ACCELERATION TO A JOLT AND DOWSHIFTS ON ITS OWN AT FREEWAY SPEED. ABOUT 2 WEEKS AFTER BUYING IT USED I TOOK IT TO A LOCAL REPAIR SHOP AND THEY SAID I NEEDED A NEW TRANSMISSION, HAD IT TOWED BACK TO THE DEALER AND THEY SAID IT DIDN'T. NEEDLESS TO SAY THEY WOULDN'T REPLACE IT. IT HAS A OVERHEATING PROBLEM WHICH IS CONTINUOUS. THE ENGINE SOUNDS L... Read more
LAND ROVER DISCOVERY II (2003) — ENGINE AND ENGINE COOLING Sep 18, 2007
Incident date: Feb 7, 2006
I HAD AN OIL PUMP FAILURE ON MY 03 LAND ROVER DISCOVERY. IT WAS UNDER WARRANTY, SO IT WAS TOWED TO THE DEALERSHIP. HOWEVER, EVEN BEFORE THEY GOT BACK TO ME WITH A DIAGNOSIS, I HAD RESEARCHED AND FOUND OUT WHAT THE ISSUE WAS, AS IT IS A COMMON ISSUE WITH THIS YEAR, AND WITHIN A CERTAIN VIN RANGE. LAND ROVER EVEN ISSUED A TSB ABOUT THE ISSUE, AND BY THE TIME THEY CALLED ME BACK, I HAD THAT TSB IN... Read more
LAND ROVER RANGE ROVER (2000) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Sep 18, 2007
Incident date: Aug 24, 2007
WHILE DRIVING 55 MPH ON I-80, MY 2000 RANGE ROVER ENGINE CUT OUT, AFTER PULLING TO THE SIDE OF THE ROAD, A SMALL FLAME WAS VISIBLE UNDER THE REAR ENGINE. AN ENTIRE FIRE EXTINGUISHER WAS EMPTIED UNDER THE CAR, YET THE VEHICLE BURNED UP 100%. A TOTAL LOSS OF ALL CONTENTS OF THE VEHICLE. MY SON WAS LUCKY TO ESCAPE FROM THE VEHICLE. THE RANGE ROVER HAD 128,000 AND WAS REGULARLY SERVICED BY THE DEALER.... Read more
Fire
LAND ROVER RANGE ROVER (2003) — SUSPENSION:MULTIPLE AXLE Sep 18, 2007
Incident date: Feb 1, 2005
TL*THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. WHILE DRIVING APPROXIMATELY 55-70 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE COMING FROM THE ENGINE COMPARTMENT. HE PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSAXLE NEEDED TO BE REPLACED. THE FAILURE OCCURRED TWICE AND WAS REPLACED UNDER WARRANTY BOTH TIMES. CURRENTLY, THE VEHICLE IS NO LONGER UNDE... Read more
LAND ROVER DISCOVERY (1997) — STRUCTURE Sep 14, 2007
Incident date: Mar 17, 1997
1997 OFF-LEASE VEHICLE PURCHASED FROM LOUISVILLE LAND ROVER IN MARCH OF 2000. WINDSHIELD WAS CRACKED AND MGR STATED I SHOULD ACCEPT VEHICLE AND FILE CLAIM WITH MY INSURANCE COMPANY FOR REPLACEMENT. REFUSED DELIVERY UNTIL DEALER REPLACED WINDSHIELD. FIRST RAIN AFTER TAKING DELIVERY, VEHICLE HEADLINER DRIPPING AND DASH, RADIO AND HVAC CONTROLS SATURATED WITH STANDING WATER IN CARPET ON FRONT PASS... Read more
LAND ROVER RANGE ROVER (2006) — ENGINE AND ENGINE COOLING:ENGINE Sep 13, 2007
Incident date: Sep 6, 2007
TL*THE CONTACT OWNS A 2006 LAND ROVER RANGE ROVER. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE VEHICLE. HE WAS UNABLE TO DETERMINE WHERE THE SMOKE ORIGINATED, HOWEVER, HE NOTICED FLAMES UNDERNEATH THE HOOD. THE FIRE EXTINGUISHED AFTER TEN MINUTES. THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE FIRE WAS CAUSED BY A CHIPMUNK LIVING IN THE ENGINE COMPARTMENT. THE VIN AND ... Read more
Fire
LAND ROVER FREELANDER (2002) — STEERING:RACK AND PINION Sep 11, 2007
Incident date: Sep 10, 2007
TL*THE CONTACT OWNS A 2002 LAND ROVER FREELANDER. WHILE SLOWING DOWN AND TURNING AT 10 MPH, THE STEERING RACK MADE A LOUD CRUNCHING SOUND AND THE CONTACT LOST TOTAL STEERING CONTROL. THE DEALER STATED THAT THE RACK AND PINION FAILED. THE RACK HAD BEEN REPLACED THE PREVIOUS YEAR. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 82,558. UPDATED 01/09/08.... Read more
LAND ROVER RANGE ROVER (2003) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Sep 7, 2007
Incident date: Sep 5, 2007
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/1... Read more
LAND ROVER RANGE ROVER (2003) — TIRES Sep 7, 2007
Incident date: Sep 5, 2007
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/1... Read more
LAND ROVER RANGE ROVER (2003) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Sep 7, 2007
Incident date: Sep 5, 2007
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/1... Read more
LAND ROVER RANGE ROVER (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Sep 7, 2007
Incident date: Sep 5, 2007
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/1... Read more
LAND ROVER RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Sep 7, 2007
Incident date: Sep 5, 2007
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/1... Read more
LAND ROVER RANGE ROVER (1993) — EQUIPMENT:MECHANICAL Sep 7, 2007
Incident date: Sep 5, 2007
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/1... Read more
LAND ROVER DEFENDER 90 (1995) — ENGINE AND ENGINE COOLING:ENGINE Sep 7, 2007
Incident date: Jul 16, 2007
EVENTS LEADING TO THE FAILURE: DRIVING THE VEHICLE. FAILURE: ONE OIL LINE FROM THE ENGINE TO THE FRONT RADIATOR BURST. CONSEQUENCE: OIL WAS SPRAYED ALL OVER THE ENGINE BAY AND MOST IMPORTANTLY ON THE EXHAUST MANIFOLD. PART REPAIRED / REPLACED: OIL LINE REPLACED BY STRONGER MODELS (BRAIDED TO AVOID OIL SPRAYING IN CASE OF FAILURE) AND ROUTED _AWAY_ FROM THE EXHAUST MANIFOLD. WHILE FIRE WAS AV... Read more
LAND ROVER NEW RANGE ROVER (2004) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Sep 5, 2007
Incident date: Sep 4, 2007
CATASTROPHIC FAILURE OF FRONT DIFFERENTIAL AT 65 MPH. NO WARNING SIGNS. VEHICLE UNABLE TO DRIVE. TOWED TO LANDROVER WALNUT CREEK, CA.
LAND ROVER NEW RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Aug 30, 2007
Incident date: Aug 23, 2007
2-9-05-DRIVING ON THE HIGHWAY. VEICHLE SHUT DOWN ON MOTORWAY, VEHICLE MAKING LOUD GRINDING NOISE WILL NOT MOVE IN ANY GEAR. HAD TO WAIT TO BE TOWED BACK TO DEALERSHIP. IT WAS A FAULTY FRONT FIF ASSEMBY.REPLACE FRONT FIFF AND ALIGN. REPLACE DRIVE SHAFT. 8-23-07-DRIVING ON A HIGHWAY. VEICLE MAKING GRINDING NOISE WHILE ON THE HIGHWAY. HAD TO PULL OVER THE CAR WOULD NOT ACCELERATE. CAR WAS TOW... Read more
LAND ROVER NEW RANGE ROVER (2003) — POWER TRAIN:DRIVELINE:DRIVESHAFT Aug 30, 2007
Incident date: Aug 23, 2007
2-9-05-DRIVING ON THE HIGHWAY. VEICHLE SHUT DOWN ON MOTORWAY, VEHICLE MAKING LOUD GRINDING NOISE WILL NOT MOVE IN ANY GEAR. HAD TO WAIT TO BE TOWED BACK TO DEALERSHIP. IT WAS A FAULTY FRONT FIF ASSEMBY.REPLACE FRONT FIFF AND ALIGN. REPLACE DRIVE SHAFT. 8-23-07-DRIVING ON A HIGHWAY. VEICLE MAKING GRINDING NOISE WHILE ON THE HIGHWAY. HAD TO PULL OVER THE CAR WOULD NOT ACCELERATE. CAR WAS TOW... Read more
LAND ROVER NEW RANGE ROVER (2003) — EQUIPMENT Aug 30, 2007
Incident date: Aug 23, 2007
2-9-05-DRIVING ON THE HIGHWAY. VEICHLE SHUT DOWN ON MOTORWAY, VEHICLE MAKING LOUD GRINDING NOISE WILL NOT MOVE IN ANY GEAR. HAD TO WAIT TO BE TOWED BACK TO DEALERSHIP. IT WAS A FAULTY FRONT FIF ASSEMBY.REPLACE FRONT FIFF AND ALIGN. REPLACE DRIVE SHAFT. 8-23-07-DRIVING ON A HIGHWAY. VEICLE MAKING GRINDING NOISE WHILE ON THE HIGHWAY. HAD TO PULL OVER THE CAR WOULD NOT ACCELERATE. CAR WAS TOW... Read more
LAND ROVER RANGE ROVER (1993) — EQUIPMENT Aug 30, 2007
Incident date: Aug 23, 2007
2-9-05-DRIVING ON THE HIGHWAY. VEICHLE SHUT DOWN ON MOTORWAY, VEHICLE MAKING LOUD GRINDING NOISE WILL NOT MOVE IN ANY GEAR. HAD TO WAIT TO BE TOWED BACK TO DEALERSHIP. IT WAS A FAULTY FRONT FIF ASSEMBY.REPLACE FRONT FIFF AND ALIGN. REPLACE DRIVE SHAFT. 8-23-07-DRIVING ON A HIGHWAY. VEICLE MAKING GRINDING NOISE WHILE ON THE HIGHWAY. HAD TO PULL OVER THE CAR WOULD NOT ACCELERATE. CAR WAS TOW... Read more
LAND ROVER DISCOVERY II (2002) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Aug 27, 2007
Incident date: Aug 16, 2007
TL*THE CONTACT OWNS A 2002 LAND ROVER DISCOVERY II. ALL THE WARNING INDICATOR LIGHTS ON THE DASHBOARD ILLUMINATED. THE DEALER STATED THAT THE ABS MODULE HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A NHTSA CAMPAIGN ID 04V005000 (SERVICE BRAKES), HOWEVER; THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 67,000. THE CURRENT MILEAGE WAS ... Read more
LAND ROVER FREELANDER (2003) — LATCHES/LOCKS/LINKAGES Aug 23, 2007
Incident date: Aug 20, 2007
TL*THE CONTACT OWNS A 2003 LANDROVER FREELANDER. THE DOOR LOCKS ARE BROKEN, THEY WILL NOT OPEN WITH THE KEY OR MANUALLY. THE ONLY DOOR THAT OPENS WITH THE KEY, AND MANUALLY IS THE DRIVERS FRONT DOOR. THERE IS NOT A PROBLEM WITH THE DASHBOARD, OR ANY OTHER ELECTRICAL EQUIPMENT. THE WINDOWS ARE OPERATING NORMAL. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT MILEAGE WAS 69,800 AND THE FAILUR... Read more
LAND ROVER FREELANDER (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Aug 21, 2007
Incident date: May 24, 2007
TRANSMISSION FAILED, IN REVERSE AND THEN IN DRIVE. *TR
LAND ROVER FREELANDER (2004) — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH Aug 14, 2007
Incident date: Aug 14, 2007
TL*THE CONTACT OWNS A 2004 LAND ROVER FREELANDER. HE RECEIVED A RECALL NOTICE FOR THE EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH (NHTSA CAMPAIGN ID#07V041000). THE CONTACT REQUESTED TO HAVE THE PARTS SHIPPED TO HIS HOME BECAUSE THE DEALER IS HOURS AWAY HOWEVER, THE DEALER REFUSED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 39,493. UPDATED 09/06/07. *JB
LAND ROVER LR3 (2005) — POWER TRAIN:AUTOMATIC TRANSMISSION Aug 13, 2007
Incident date: May 15, 2006
TRANSMISSION DEFECTS. WE CONTINUE TO EXPERIENCE LOUD ?CLUNKING? NOISES FROM THE TRANSMISSION AFTER ACCELERATING FROM A NEAR STOP. THIS RESULTS IN A VERY HARD SHIFT WHEN THE TRANSMISSION SLAMS INTO 1ST GEAR, RATHER THAN STAY IN 2ND AND CONTINUE TO SHIFT FROM THERE. *TR
LAND ROVER FREELANDER (2004) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Aug 13, 2007
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2004 LAND ROVER FREELANDER. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT ILLUMINATED WHILE DRIVING. SHE CALLED THE DEALER SO THEY COULD PICK UP THE VEHICLE. WHEN SHE DROVE AROUND A FEW TIMES, SHE FELT A LOSS OF POWER IN THE VEHICLE. THE DEALER TOWED IT AND THEY STATED THAT THE HEAD GASKET CAP FLEW OFF. THE CONTACT NOTIFIED LANDROVER AND THEY STATED THAT THERE WERE NO... Read more
LAND ROVER DISCOVERY II (2002) — STEERING:HYDRAULIC POWER ASSIST:PUMP Aug 10, 2007
Incident date: May 25, 2007
POWER STEERING PUMP FAILED A FEW MONTH AGO AND THE WARRANTY COMPANY REPLACED IT IN MAY 07 W/A GENERIC PUMP. 2 WEEKS LATER IT FAILED AGAIN, BUT THIS TIME RUINED THE RESERVOIR AND RADIATOR, SO THOSE ITEMS HAD TO BE REPLACED AS WELL. THE DEALER REPLACED W/ A LR PSPUMP, BUT IT FAILED. SO THEY REPLACED IT WITH ANOTHER, BUT IT FAILED ONE WEEK LATER. THE WARRANTY COMPANY APPROVED AN ENGINE REPLACEMENT, W... Read more
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