Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 98 complaints for KZRV
Incident date: Mar 11, 2019
WE HAVE TAKEN OUR 2019 KZ SPORTSMEN TO THE DEALER FOR THE RECALL WORK ON THE SOLERA SMART ARM AWNING. IT HAS TAKEN 4 TRIPS SO FAR AND 3 REPAIRS. EACH TIME, THE PROBLEM REOCCURRED WITH THE AWNING NOT WORKING AND THE CONTROLLER SHORTING OUT CAUSING THE LIGHTS TO COME ON DIMLY AND EVEN, ONE TIME, THE LIGHTS CYCLED THROUGH THE 3 LEVELS OF INTENSITY. WE ARE WAITING AGAIN FOR 3 WEEKS SO FAR FOR THE P... Read more
KZRV
DURANGO GOLD
(2018) — WHEELS
Feb 20, 2019
Incident date: Jan 1, 2019
YOU HAVE A RECALL # 18V-540, WITH REGARDS TO A INCORRECT LABEL FOR PROPER TIRES. IT INDICATES PROPER TIRES TO BE ST235/85/16G AND INCORRECT LABEL ON TRAILER IS FOR ST235/80R16G. PROBLEM IS NOT JUST INCORRECT LABEL, IT ACTUALLY HAS UNDERRATED TIRES, RV CAME WITH ST235/80R/16 E RATED TIRES. THESE TIRES ON RV ARE TO BE INFLATED 80 PSI (E RATED ) RECALL INFO AND STICKER LABEL SAY IT SHOULD BE 110... Read more
Incident date: Feb 28, 2018
THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHN... Read more
KZRV
DURANGO 1500
(2013) — EQUIPMENT:MECHANICAL
Aug 7, 2017
Incident date: Jul 17, 2017
AS I WAS STEPPING OUT OF MY 2013 KZRV DURANGO 1500, THE STEP RIVET BROKE AND I FELL ONTO THE GROUND. FORTUNEATELY, I WAS NOT INJURED EXCEPT FOR SOME SCRAPES ON MY KNEES. I FOUND OUT THROUGH A FRIEND THAT A RECALL WAS ISSUED BY KZRV FOR RIVET FAILURES ON QUAD STEPS. ONE OF THE RIVETS IDENTIFIED IN THE RECALL WAS A #08 RIVET WHICH WAS THE SAME AS THE RIVET ON MY STEP EXCEPT MINE WERE A 3-STEP AND... Read more
1 injured
KZRV
SPORTSMEN SPORTSTER
(2014) — WHEELS
Jul 6, 2017
Incident date: May 19, 2017
THE GVWR IS 11,000LBS, THE HITCH WEIGHT IS 1650LBS,THE AXLES (2) ARE 4400LB RATED. THIS LEAVES THE AXLE WEIGHT 550 SHORT OF GVWR OF 11,000LBS. 4 OF THE FACTORY WHEELS HAVE CRACKED AND I REPLACED AT MY COST, I HAD TO REPLACE WHEEL BEARINGS ON BOTH AXLES ON THE RIGHT SIDE ON THE SIDE OF THE ROAD MYSELF. I AM 77 YEARS OLD AND GETTING TOO OLD TO DO THIS KIND OF WORK. MY OUT OF POCKET COST ON TIRES, WH... Read more
Incident date: Mar 1, 2017
AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY CO... Read more
Incident date: Mar 1, 2017
AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY CO... Read more
Incident date: Mar 14, 2017
TL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE F... Read more
1 injured
Incident date: Aug 8, 2016
TL* THE CONTACT OWNS A 2013 KZRV SPREE. THE CONTACT STATED THAT THE SHACKLES DETACHED FROM THE FRAME. THE TRAILER WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Incident date: Aug 22, 2015
TL* THE CONTACT OWNS A 2016 K-Z SPORTSMEN. THE CONTACT STATED THAT THERE WAS A SOFT SPOT LOCATED IN THE FLOOR OF THE VEHICLE AND WAS CONCERNED THAT THE STRUCTURE WOULD FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REINFORCED THE STRUCTURE OF THE FLOOR; HOWEVER, THE FAILURE RECURRED IN MULTIPLE SPOTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VI... Read more
KZRV
TOWABLE TRAVEL TRAILER
(2011) — STRUCTURE:BODY
May 11, 2015
Incident date: Jan 31, 2014
TL* THE CONTACT OWNS A 2011 KZRV INFERNO (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V490000 (LATCHES/LOCKS/LINKAGES) AND 13E039000 (EQUIPMENT, LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE MANUFACTURER INDICATED THAT THEY WERE BEHIND THREE MONTHS OR LONGER IN SUPPLYING THE PARTS TO THE CONSU... Read more
KZRV
TOWABLE TRAVEL TRAILER
(2014) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 25, 2015
Incident date: Oct 1, 2013
2014 VENTURE SPORT TREK TRAILER. CONSUMER WRITES IN REGARDS TO BROKEN RV TRAILER FRAME. *SMD THE CONSUMER STATED THE PROBLEM BEGAN, WHEN HE NOTICED A PROBLEM WITH THE SLIDE OUT. HE THEN NOTICED THE WHEELS WERE OUT OF ALIGNMENT AND THE SPRING HANGER WAS AT A 90 DEGREE ANGEL FROM WHERE IT SHOULD HAVE BEEN. *JB
Incident date: Aug 17, 2014
TL* THE CONTACT OWNS A 2010 K-Z SPORTSMEN EQUIPPED WITH MILESTAR M108 FT 175/80 R13 TIRES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER SIDE TIRE STARTED TO VIBRATE CAUSING THE TREAD TO SEPARATE. THE CONTACT MERGED TO THE SIDE OF THE ROAD TO REMOVE THE TIRE AND REPLACED IT WITH A SPARE TIRE. THE CONTACT CONTINUED DRIVING AND THE FAILURE RECURRED ON THE SPARE TIRE. THE VEH... Read more
KZRV
TOWABLE TRAVEL TRAILER
(2013) — LATCHES/LOCKS/LINKAGES
Sep 12, 2014
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2013 KZ SPREE ESCAPE (NA) TRAILER BEING TOWED BY A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE LOCK PREVENTED THE CONTACT FROM ENTERING THE TRAILER. AS A RESULT, THE CONTACT HAD TO ENTER THE TRAILER THROUGH THE FIRE ESCAPE WINDOW. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V490000 (LATCHES/LOCKS/LINKAGES) AND THE CONTACT WAITED FOR MONTHS FOR THE DEALER TO... Read more
Incident date: Jun 30, 2014
TL* THE CONTACT OWNS A 2014 K-Z SPORTSMEN. THE CONTACT STATED THAT THE LOCK ON THE FRONT DOOR FAILED TO LOCK OR UNLOCK. THE CONTACT COULD ONLY ENTER THE VEHICLE FROM THE REAR PASSENGER DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE ... Read more
KZRV
MONTEGO BAY
(2007) — STRUCTURE:BODY
May 29, 2014
Incident date: Feb 5, 2014
TL* THE CONTACT OWNS A 2007 KZRV MONTEGO BAY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 07V145000 (STRUCTURE).THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT STATED THAT THE DEAD BOLT CYLINDER LOCKED FROM THE OUTSIDE AND NOT FROM THE INSIDE. THE FAILURE MILEAGE WAS UNKNOWN... Read more
KZRV
MONTEGO BAY
(2007) — LATCHES/LOCKS/LINKAGES
May 29, 2014
Incident date: Feb 5, 2014
TL* THE CONTACT OWNS A 2007 KZRV MONTEGO BAY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 07V145000 (STRUCTURE).THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT STATED THAT THE DEAD BOLT CYLINDER LOCKED FROM THE OUTSIDE AND NOT FROM THE INSIDE. THE FAILURE MILEAGE WAS UNKNOWN... Read more
Incident date: Jan 29, 2014
TL* THE CONTACT OWNS A 2009 KZRV SPORTSMAN RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V49000 (LOCK CYLINDER ) BUT WAS NOT ABLE TO GET A RESPONSE FROM THE MANUFACTURER FOR THE RECALL REPAIRS. THE CONTACT MADE NUMEROUS ATTEMPTS VIA E-MAIL AND PHONE BUT THE MANUFACTURER WAS NOT ABLE TO BE REACHED. THE CONTACT STATED THAT THE LOCKS WERE INOPERABLE. THE CONTACT HAD EXPERIENCE... Read more
KZRV
TOWABLE TRAVEL TRAILER
(2008) — SUSPENSION
Mar 24, 2014
Incident date: Mar 3, 2014
2008 RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO SPRING SHACKLE WAS NOT PROPERLY WELDED ONTO THE FRAME OF THE VEHICLE. *SMD IT APPEARED THE SPRING SHACKLE WAS SPOT WELDED, INSTEAD OF A SOLID WELD, WHEN FASTENING THE SPRING SHACKLE ONTO THE FRAME. THE SPRING SHACKLE BROKE AT THE SPOT WELD AREA AND DESTROYED A TIRE . IT COST $200 PLUS, TO BUILD A BRACKET TO REPAIR IT, SO THE SPRING SHAC... Read more
Incident date: Jun 1, 2012
2012 KZRV SPORTSMEN TRAILER. CONSUMER WRITES IN REGARDS TO SLIDE AND BRAKES MALFUNCTION. *SMD THE CONSUMER STATED THE SLIDE WAS DIFFICULT TO SLIDE OUT AND WOULD NOT GO IN. ALSO, THREE OF THE BRAKE CABLES WERE COMPLETELY CUT THROUGH AND THE FOURTH ONE, ON THE LEFT REAR WHEEL WAS CUT ALMOST COMPLETELY THROUGH EXCEPT FOR TWO WIRES OF THE CABLE. IT WAS ENOUGH WIRE FOR ELECTRICITY TO FLOW TO THE LEF... Read more
Incident date: Jun 1, 2012
2012 KZRV SPORTSMEN TRAILER. CONSUMER WRITES IN REGARDS TO SLIDE AND BRAKES MALFUNCTION. *SMD THE CONSUMER STATED THE SLIDE WAS DIFFICULT TO SLIDE OUT AND WOULD NOT GO IN. ALSO, THREE OF THE BRAKE CABLES WERE COMPLETELY CUT THROUGH AND THE FOURTH ONE, ON THE LEFT REAR WHEEL WAS CUT ALMOST COMPLETELY THROUGH EXCEPT FOR TWO WIRES OF THE CABLE. IT WAS ENOUGH WIRE FOR ELECTRICITY TO FLOW TO THE LEF... Read more
Incident date: Jun 1, 2012
2012 KZRV SPORTSMEN TRAILER. CONSUMER WRITES IN REGARDS TO SLIDE AND BRAKES MALFUNCTION. *SMD THE CONSUMER STATED THE SLIDE WAS DIFFICULT TO SLIDE OUT AND WOULD NOT GO IN. ALSO, THREE OF THE BRAKE CABLES WERE COMPLETELY CUT THROUGH AND THE FOURTH ONE, ON THE LEFT REAR WHEEL WAS CUT ALMOST COMPLETELY THROUGH EXCEPT FOR TWO WIRES OF THE CABLE. IT WAS ENOUGH WIRE FOR ELECTRICITY TO FLOW TO THE LEF... Read more
KZRV
SPORTSMEN SPORTSTER
(2014) — STRUCTURE:BODY
Oct 28, 2013
Incident date: Aug 11, 2013
TL* THE CONTACT OWNS A 2014 KZ SPORTSMEN SPORTSTER TRAILER. THE CONTACT STATED THAT THE BOTTOM SURFACE OF THE REAR RAMP LOADING DOOR WAS EXTREMELY SLIPPERY WHEN DRY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE PROBLEM BUT THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
1 injured
Incident date: Feb 28, 2013
TL* THE CONTACT OWNS A 2006 KZRV SPORTSTER TRAILER. THE CONTACT THAT STATED THE REAR DOOR CABLE SPRINGS FAILED AND STRUCK THE CONTACT'S WIFE. THE CONTACT'S WIFE SUSTAINED SEVERE HEAD INJURIES AND WAS PLACED IN CRITICAL CONDITION. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THEY NO LONGER USE THE DOOR AND REFERRED HIM TO ANOTHER MANUFACTURER. THE CONTACT THEN CONTACTED THE OTHER MANUFACTURER. THE... Read more
1 injured
Incident date: Jul 7, 2012
TIRE BLEWOUT WHILE HANGING ON MY RV AS A SPARE. IT HAD APPROX 100 ROAD MILES ON IT. PURCHASED IN 5/09. DROVE FROM PLACE OF INSTALLATION, (I10 S BOUND ENTRY, EVERGREEN, AL) TO MY HOME (CANTONMENT, FL) AND THEN MOVED IT TO SPARE POSITION (5/09) WHERE IT HAS REMAINED. PURCHASED AS A NEW TIRE AFTER HAVING A BLOWOUT ON THE INTERSTATE. THE STEEL BELTS LOOK ALMOST LIKE A STRAIGHT LINE WAS DRAWN AND ... Read more
Incident date: Sep 22, 2011
HAD FAILURE OF ONE OF THE TIRES ON CAMPER TRAILER WHILE IN TRANSPORT, DAMAGING SIDE TRIM AROUND WHEEL AREA. UPON RETURNING HOME, TWO OTHER TIRES WERE FOUND TO BE SEPARATING AT THE EDGE OF TREAD AREA, AND FAILURE WAS CLOSE AT HAND. TIRES HAD APPROXIMATELY 2,000 MILES SINCE NEW. THIS WILL BE THE SECOND SET OF TIRES (DIFFERENT BRAND) IN APPROXIMATELY FOURTEEN MONTHS. TIRES: ST235/80R-16. *TT
Incident date: Sep 24, 2011
TL* THE CONTACT OWNS A 2006 K-Z SPORTSMEN TRAILER WITH GOODYEAR MARATHON ST TIRES, SIZE 205 75/R14, DOT NUMBER: 0HKCVLHR. THE CONTACT STATED THAT THE TREAD ON THE REAR PASSENGER SIDE TIRE SWELLED WITH AIR AND CAUSED THE TIRE TO BECOME FLAT. THE CONTACT TOOK THE TIRE BACK TO THE ORIGINAL SELLER AND WAS ADVISED THAT THERE WERE NO ISSUES WITH THE TREAD DEPTH AND THE TIRE WAS NOT LOSING AIR. THE CONT... Read more
Incident date: Nov 27, 2010
TL*THE CONTACT OWNS A 2001 KZRV COYOTE TRAILER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPRING SHACKLE BROKE OFF FROM THE FRAME WHICH CAUSED THE REAR TIRES TO FLATTEN. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE VEHICLE WELDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Incident date: Aug 11, 2010
TL*THE CONTACT OWNS A 2003 SPORTSMAN COYOTE WITH A SAMSUNG MICROWAVE MODEL MR1031WB AND SERIAL NUMBER 71ATS08097X. THE MICROWAVE WAS REPAIRED PER RECALL CAMPAIGN NUMBER 04E031000, WHICH WAS RELATED TO THE PANEL THAT WAS MISSING THE WARNING LABEL. WHEN THE CONTACT PLACED THE MICROWAVE IN THE RV AND TESTED IT, THE MICROWAVE BEGAN TO FAIL WITHIN 5.5 HOURS THE CONTACT SPOKE WITH SAMSUNG, BUT THEY WERE... Read more
Incident date: Aug 11, 2010
TL*THE CONTACT OWNS A 2003 SPORTSMAN COYOTE WITH A SAMSUNG MICROWAVE MODEL MR1031WB AND SERIAL NUMBER 71ATS08097X. THE MICROWAVE WAS REPAIRED PER RECALL CAMPAIGN NUMBER 04E031000, WHICH WAS RELATED TO THE PANEL THAT WAS MISSING THE WARNING LABEL. WHEN THE CONTACT PLACED THE MICROWAVE IN THE RV AND TESTED IT, THE MICROWAVE BEGAN TO FAIL WITHIN 5.5 HOURS THE CONTACT SPOKE WITH SAMSUNG, BUT THEY WERE... Read more
Incident date: Feb 7, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) KZ-RV; 2006 MONTEGO BAY, VID; [XXX] ON FEB 7TH OF THIS YEAR WE WERE RETURNING HOME FROM AN ANNUAL EVENT. DRIVING THROUGH THE DESERT (CA95 NORTH BOUND TO I-40), WE EXPERIENCED AN EXTREMELY DANGEROUS AXLE FAILURE, WHEN 2 U-BOLTS THAT WERE HOLDING THE AXLE TO THE LEAF SPRINGS ON THE REAR AXLE (OF A TANDEM... Read more
Incident date: Aug 16, 2008
TL*THE CONTACT OWNS A 2008 KZRV INFERNO TRAILER. THE CONTACT STATED THAT SHE HAD TO USE THE TRUCKS' BRAKES TO STOP THE VEHICLE SINCE THE TRAILER BRAKES HAVE REDUCED BRAKING CAPABILITY. INCREASED STOPPING DISTANCES INCREASED THE RISK OF A VEHICLE CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN RE-ADJUSTED THE BRAKES; HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE DEALER WAS NOTI... Read more
Incident date: May 25, 2009
ON MAY 25 I WAS TRAVELING ON US 71 APROX. 6 MILES SOUTH ON NEOSHO,MO WHEN I HAD A TIRE BLOWOUT ON MY 2006 28.5' FIFTH WHEEL CAMPER. BY THE TIME I GOT PULLED TO THE SHOULDER THE TIRE TREAD HAD CAME APART AND DONE OVER $1200.00 DAMAGE TO THE SIDE OF THE TRAILER. I PUT SPARE ON AND DROVE TO THE TOWN OF NEOSHO'S WAL-MART AND PURCHASED A NEW GOODYEAR CLASS D TRAILER TIRE AND HAD IT PUT ON GROUND AND TH... Read more
Incident date: Oct 15, 2008
TL*THE CONTACT OWNS A 2006 KZRV SPORTSMEN. THE VEHICLE HAS FREESTAR TIRES (NA). THE CONTACT STATED THAT THE TIRES WERE SCALPING AND WERE NOT WEARING SMOOTHLY. THE TIRES HAD TO BE REPLACED. FIRESTONE MOUNTED AND BALANCED THE VEHICLE WITH NANKANG TIRES. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD A BULGE BETWEEN THE TREAD AND THE SIDEWALL. THE MANUFACT... Read more
Incident date: Aug 2, 2008
I BOUGHT MY RV, 2006 KZ MONTEGO BAY 36FT. FIFTHWHEEL FROM CCRV IN CORPUS CHRISTI,TX 2 YEARS AGO. IT WAS A NEW MODEL. THE TIRES ON THE RV WERE FREESTAR BRAND, ST235 80R16, LOAD RANGE 'G' AND THE DOT IS TCI 4705 ON 3 TIRES AND TCI 4805 ON THE OTHER 2 TIRES. ON AUG. 2, 2008 WHILE DRIVING TO AN RV PARK, ONE OF THE TIRES ON THE PASSENGER SIDE BLEW OUT. ON AUG. 4, 2008 WHILE DRIVING HOME FROM THE RV PAR... Read more
Incident date: Jul 27, 2008
TL*THE CONTACT OWNS A 2008 KZRV INFERNO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V307000 (SUSPENSION). HE CALLED THE MANUFACTURER AND THEY STATED THAT THEY WOULD GET BACK TO HIM WHEN THEY HAD AVAILABILITY. AFTERWARDS, THE REAR DRIVER'S SIDE SUSPENSION HANGER SEPARATED FROM THE FRAME WHILE HE WAS BACKING INTO A PARKING GARAGE. THE FAILURE CAUSED THE TRAILER TO DROP F... Read more
Incident date: Mar 5, 2008
TL*THE CONTACT OWNS A 2008 KZRV INFERNO. THE CONTACT NOTICED PITTING ON THE VEHICLE WHEREVER METAL IS LOCATED ON THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WOULD NOT SERVICE IT, EVEN THOUGH IT WAS STILL UNDER WARRANTY. THE MILEAGES WERE UNKNOWN.
Incident date: Dec 7, 2007
I HAD PICKED UP MY TRAILER FRIDAY EVENING FROM THE DEALER FOLLOWING SOME WARRANTY WORK. I DROVE STRAIGHT THROUGH FROM MARTINSVILLE TO RICHMOND, ABOUT A 4 HOUR DRIVE WITH NO STOPS. AVERAGE HIGHWAY SPEEDS OF 55 TO 65 MPH. TIRE PRESSURE HAD BEEN VERIFIED IN ALL 4 TIRES WHEN THE TRAILER WAS DROPPED OFF AT THE DEALER 6 DAYS EARLIER. A CHECK OF THE REMAINING TIRES THIS MORNING SHOW ALL AT 50 PSI (+/... Read more
KZRV
MONTEGO BAY
(2007) — EQUIPMENT
Nov 20, 2007
Incident date: Aug 28, 2007
TIRE FAILURE DUE TO TREAD SEPARATION. NEW DOUBLE AXEL 5TH WHEEL TRAILER 11,800 LBS, K-Z MANUFACTURER, MONTEGO BAY MODEL. MILEAGE ON TRAILER APPROX 3,400. FOUR TIRES FROM TIRECO IMPORTED- MADE IN CHINA - MISSION BRAND SIZE TS - 235/80R16. WHILE ON IH-5 TRAVELING AT 60 MPH A DRIVER IN NEXT LANE IDENTIFIED THAT MY TRAILER TIRE WAS FLAPPING ITS TREAD AND I PULLED OVER BEFORE THE TIRE WAS COMPLETELY D... Read more
KZRV
MONTEGO BAY
(2007) — TIRES
Nov 20, 2007
Incident date: Aug 28, 2007
TIRE FAILURE DUE TO TREAD SEPARATION. NEW DOUBLE AXEL 5TH WHEEL TRAILER 11,800 LBS, K-Z MANUFACTURER, MONTEGO BAY MODEL. MILEAGE ON TRAILER APPROX 3,400. FOUR TIRES FROM TIRECO IMPORTED- MADE IN CHINA - MISSION BRAND SIZE TS - 235/80R16. WHILE ON IH-5 TRAVELING AT 60 MPH A DRIVER IN NEXT LANE IDENTIFIED THAT MY TRAILER TIRE WAS FLAPPING ITS TREAD AND I PULLED OVER BEFORE THE TIRE WAS COMPLETELY D... Read more
Incident date: Jul 27, 2007
MY KZ NEW VISION SPORTSTER FIFTH WHEEL TRAILER CAME EQUIPPED WITH "FREESTAR" BRAND TIRES, MADE IN CHINA BY NANKANG, AND IMPORTED BY TIRECO. ON OUR FIRST TRIP, ABOUT 1200 MILES FROM HOME, I EXPERIENCED A BLOWOUT. I CALLED MY DEALER, WHO REFERRED ME TO A FACTORY REP AT "KZ". BOTH INDICATED THERE HAS BEEN PROBLEMS WITH THESE TIRES, AND TOLD ME TO CALL TIRECO, WHO WAS HANDLING THE CLAIMS. THEY SAID TH... Read more
Incident date: Apr 17, 2005
TL*THE CONTACT OWNS A 2004 KZRV FRONTIER. THE CONTACT HAS REPLACED THE TIRES ON THE CAMPER THREE TIMES DUE TO THE ALCO KOBAR AXLE FLATTENING THE TIRES. THE VEHICLE IS PRESENTLY BEING DIAGNOSED BY THE MANUFACTURER. THE MILEAGE ON THE TIRES WAS APPROXIMATELY 1,500. ALL OTHER VEHICLE INFORMATION WAS UNAVAILABLE.
Incident date: Apr 17, 2007
TL*THE CONTACT OWNS A 2007 KZRV ESCALADE TRAILER. THE AXLES WERE 7000-POUND AXLES AND THE TRAILER WEIGHED 16,000 POUNDS. THE AXLES WERE OVERRATED. THE DEALER STATED THAT THE AXLE COULD BE USED FOR THIS VEHICLE. THE MECHANIC CHANGED THE AXLES AND NOTICED THE BUSHINGS WERE WORN OUT. THE BUSHINGS WERE NOT REPLACED. THE TRAILER DID NOT HAVE AN ODOMETER. THEREFORE; THERE WAS NO MILEAGE ON THE V... Read more
KZRV
SPORTSMEN SPORTSTER
(2004) — TIRES
Oct 6, 2006
Incident date: Apr 22, 2006
2 TIRE FAILURES, NANKANG BRANDED SOLD BY TIRE-CO SIZE ST235 80R16 LOAD RANGE E STAMPED 3520LB @ 80 PSI. LOST 1 @ 60 MPH IN THE RAIN, LOST ENTIRE TREAD AND SUCH, DID $2500 DAMAGE TO RV, LOST OTHER ON APPROX 3 MONTHS LATER, 65 MPH 75 DEG AND ABOUT $2400 IN REPAIRS. TOTAL GVWR IS 18K, 6 TIRES = 21120LB AND INFLATION WAS CHECKED DAILY COLD, SET TO 80 PSI. 3 RD TIRE WAS GOING SO REPLACED ALL WITH A LT ... Read more
Incident date: Aug 14, 2006
NANKANG TIRE BLEW OUT WITH LESS THAN 1500 MILES ON IT. *NM
Fire
Incident date: Aug 1, 2006
PURCHASED NEW 5TH WHEEL TRAVEL TRAILER, EQUIPPED WITH NANKANG 205 7015 TIRES, IN JANUARY 06. ON JULY 31 06, STARTED FIRST LONG TRIP WITH TRAILER. ON TUESDAY, AUG 1 06, WHILE TRAVELING AT ABOUT 60 MPH, THE RIGHT REAR TRAILER TIRE DISINTEGRATED. THE ONLY REMAINING PIECES OF THE TIRE IS PORTIONS OF THE INNER AND OUTER SIDEWALLS. *JB
KZRV
SPORTSMEN SPORTSTER
(2004) — TIRES
Aug 9, 2006
Incident date: Jul 14, 2006
WHILE ON VACATION I HAD 2 TIRE SEPARATION PROBLEMS WITH ONE RESULTING IN A BLOWOUT WITH DAMAGE. THESE TIRES ARE NANKANG 235/80R16 WERE ONLY 2 YEARS OLD AND ABOUT 4 THOUSAND MILES ON THEM. THESE CAME NEW ON MY 2004 KZ 40 FT 5TH WHEEL TRAILER AND HAD VIRTUALLY NO TREAD WEAR. THERE HAVE BEEN NUMEROUS OTHER COMPLAINTS ON THESE TIRES. *JB
KZRV
SPORTSMEN SPORTSTER
(2004) — TIRES:TREAD/BELT
Jun 20, 2006
Incident date: Apr 1, 2006
TIRE FAILURE CAUSED SHOCKS TO BREAK OFF AND TEAR. THIS MUTILATED AND BEAT THE SIDES OF RV (NANKANG TIRE). *NM