Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 98 complaints for KZRV
Incident date: Jun 11, 2025
Odometer Fraud. The contact purchased a 2016 Nissan Sentra. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 93,000. It was later discovered that the title mileage was 119,200. The contact called the dealer and requested the odometer be updated. The contact took the vehicle to the dealer. ... Read more
Incident date: Dec 31, 1969
I have a 2022 KZ Durango 321RKT. The frame has been flexing up in the front by the bedroom slide out. There is now a crack in the bedroom wall, which expands from when it’s on the truck to when it’s on the landing gear on the ground. It also is causing the outside of the RV to buckle in the same place. KZand Lippert both said that there’s nothing that they can do. There’s no frame flex in ... Read more
Incident date: Dec 31, 1969
I have a 2022 KZ Durango 321RKT. The frame has been flexing up in the front by the bedroom slide out. There is now a crack in the bedroom wall, which expands from when it’s on the truck to when it’s on the landing gear on the ground. It also is causing the outside of the RV to buckle in the same place. KZand Lippert both said that there’s nothing that they can do. There’s no frame flex in ... Read more
Incident date: Dec 31, 1969
While driving my 2022 Lexus GX460, I experienced a sudden and unexpected loss of braking capability while stopped. After bringing the vehicle to a complete stop, the brake pedal pressure gradually decreased while my foot remained firmly on the brake. As pressure lessened, I applied additional force, but the brake pedal continued to travel downward until it reached the floor. At that point, the veh... Read more
Incident date: Jul 25, 2025
⸻ Background: •2021 GMC Sierra Denali – 6.2L V8 •VIN included in GM’s engine defect recall (connecting rod/crankshaft) •Recall status shows “No current remedy available” •Defect acknowledged by GM can cause “engine damage, loss of propulsion, or complete engine failure.” Timeline of Events: •~1 month ago – Truck began running rough with noticeable ticking/knocking noise... Read more
Incident date: May 27, 2024
After having recall service of ICCU applied, the symptoms that initiated the recall surfaced. I had not driven 200 miles before I received a warning that the electrical system needed attention, followed by a warning the battery (12volt) had an issue and to stop driving. On top of that, the car will not accept a charge.
Incident date: Jul 1, 2023
The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issu... Read more
Incident date: Jul 1, 2023
Driving on busy state highway at 55MPH the engine began loosing power and making loud squealing and metallic knocking noises. Fortunately there was a gas station 1/4 mile away and I was able to coast with the engine running and safely exit traffic. This engine is a newly remanufactured unit with only 7000 miles on it replaced under warranty. The previous engine completely seized in a similar tr... Read more
KZRV
DURANGO GOLD
(2021) — STEERING
Nov 11, 2024
Incident date: Sep 2, 2024
While driving my steering wheel became extremely difficult to turn. My dashboard then flashed “ESC” then “power steering” then the traction control issue came on. I eased over turned the car off then on again. The issue cleared until I turned my car off again. my steering wheel started rocking back and forth/side to side. then I stopped to get gas turned it off then when I turned it back ... Read more
Incident date: Oct 3, 2024
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while stopped at a stop sign, the accelerator pedal was then depressed and the vehicle lost power. The check engine warning light illuminated. The vehicle was steered and parked on the side of the road and inspected. The contact stated that while attempting to place the vehicle in drive again, the vehicle hesitated to accele... Read more
Incident date: Oct 3, 2024
Most the time my passenger airbag will not detect someone sitting there. However, when it does, it will shut off and on.
Incident date: Oct 3, 2024
In 2021 while hauling the camper on [XXX] from TN to AR we bent the back axle and had to have it replaced along with several tires, and the wiring harness, that axle was a lippert, we had it replaced with a Dexter. We had a tire blow out in 2023 on front axle, in spring of 2024 the brake drew up and had to cut wires and back adjustment. We had the camper serviced brake assembly and bearing at a... Read more
Incident date: Jun 10, 2024
Tire Blowout Information Tire Type: Lionshead - Ridgeway Sport ST ST 225 / 75 R 15 Original Tires on 2021 Sport Trek 327VIK Purchased From: Southern RV Of McDonough, GA Purchase Date: [XXX] Milage on Tires at Event: >4000 miles Vehicle stored on Owners Property Incident Information [XXX] Driving [XXX] Northbound before exit [XXX], Driver-Side-Rear-Axel Tire blowout caused damage to Recreatio... Read more
Incident date: Nov 23, 2023
Sticky steering when travelling above 25mph--both driving straight and in a turn. Must over-correct to compensate for sticky electronic steering. Trunk/hatch leaks water
Incident date: Sep 17, 2023
Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut... Read more
Incident date: Sep 17, 2023
First intermittent, then full loss of power steering when driving. This is a common problem with 2013-2016 ram trucks and should be recalled for safety reasons
Incident date: Jun 17, 2023
I had 3 of these same tire blow within a week and a half of each other. All 3 tires were installed new on my camper trailer at factory. The camper was purchased in August 2021. The tires are Castle Rock ST Radial 226 size ST225/75/ R15. It appears the sidewalls failed leading to tread separation and in one case, the tread separation led to several hundreds of dollars of damage to the camper itself... Read more
Incident date: Jul 4, 2023
The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost motive power, stalled, and shut off. There was no warning light illuminated. The contact was able to safely pull over on the side of roadway. The contact was able to restart the vehicle; however, the vehicle restarted rough, but then started operating normally. The vehicle was taken to the dealer for dia... Read more
Incident date: Jun 15, 2023
2017 Ford Focus; CNP valve issues; previous Safety Recall 19S22 was issued in 2019. The dealership where car was purchased performed recall; deformation of tank in Nov 2019. The 2017 Ford Focus never really idled very well even after recall was performed by dealership in 2019, as well as; increased RPM and sluggish at acceleration. Then early June 2023 fuel gauge was reading 44 miles to empty;... Read more
Incident date: May 8, 2023
Audio/speaker system made extremely loud and surprising pop when vehicle on but audio system off. This could very easily startle the driver causing him to take an unsafe maneuver. The problem has not been reproduced by a dealer nor been inspected by anyone, but I have seen other reports of this problem for this model via an internet search. I saw no warning lights prior or after this occu... Read more
Incident date: May 8, 2023
Engine Failure. Car had a rough idle one day, and then started to sputter while driving on the highway and threw a check engine light. Smoke blew out of the back of the vehicle and vehicle lost speed rapidly while on highway.
Incident date: May 9, 2023
BSM failed within 2 months of delivery. Was replaced by Winnebago only to fail again. Intermittently gives false readings and does not accurately sense vehicle’s in the blind spot.
Incident date: Apr 6, 2023
This problem started 3 o 4 day after I got the car from the dealer, I was driven to my work in highway 70 lonoke Arkansas and suddenly my car started to shift back and started to lose velocity and others cars started to pass me, was very scary ,I took the car to the dealer and they told me, they don't know what happen with the car,they don't let the mechanic to fix it and I took the vehicle to O... Read more
Incident date: Sep 30, 2022
While greasing the wheel bearings on my 2016 SportTrek ST282VRL I found cracks on both sides of frame in the location between the spring mounts. The cracks are located on the doubler propagating from the large huck bolt on the forward side of the axle and spring mount. On the right side there was one crack that ran through the huck bolt. On the left side there were two cracks running through the b... Read more
Incident date: Sep 17, 2016
We purchased this rv trailer brand new from Happy Daze RV in Sacramento, Ca. The manufacturer is KZ/Venture RV in Indiana. We bought it in Sept of 2016. We have had no issues with it in the 5 or 6 times we have taken it on a trip. I took the rv to have general maintenance done to the wheels and the mechanic found that nothing on the VIN sticker matched the equipment on the trailer. The axles, tire... Read more
Incident date: Sep 17, 2016
We purchased this rv trailer brand new from Happy Daze RV in Sacramento, Ca. The manufacturer is KZ/Venture RV in Indiana. We bought it in Sept of 2016. We have had no issues with it in the 5 or 6 times we have taken it on a trip. I took the rv to have general maintenance done to the wheels and the mechanic found that nothing on the VIN sticker matched the equipment on the trailer. The axles, tire... Read more
Incident date: Sep 17, 2016
We purchased this rv trailer brand new from Happy Daze RV in Sacramento, Ca. The manufacturer is KZ/Venture RV in Indiana. We bought it in Sept of 2016. We have had no issues with it in the 5 or 6 times we have taken it on a trip. I took the rv to have general maintenance done to the wheels and the mechanic found that nothing on the VIN sticker matched the equipment on the trailer. The axles, tire... Read more
KZRV
SPREE
(2021) — ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Aug 23, 2022
Incident date: Aug 23, 2022
2021 KZ RV SPREE. CONSUMER STATED THAT THE USB PORTS WERE NOT WORKING. THE CONSUMER STATED WHILE PARKED THE POWER WENT ON AND OFF. THE VEHICLE MADE ELECTRICAL MALFUNCTIONING SOUNDS. THE CONVERTER WAS REPLACED, BUT THE WIRING WAS STILL BAD. THE CONSUMER REQUESTED THE RV TO BE REPLACED.
Incident date: Aug 7, 2022
The contact owns a 2020 KZRV Sportster equipped with Trailer King Tire II ST Radial, Tire Line: N/A, Tire Size: ST 235/80/R16, and DOT Number:1ADB5TRT1. The contact stated that while driving at 70 MPH, he heard an abnormal popping sound emitting from the trailer. Upon inspection, the contact discovered that the passenger side rear tire had a blowout. The contact called an independent service shop ... Read more
Incident date: May 20, 2022
The contact owns a 2019 KZRV Sportsmen Travel Trailer. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact... Read more
Incident date: Oct 14, 2021
The contact owns a 2018 KZRV Sonic. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified as the contact was unable to reach them af... Read more
Incident date: Oct 14, 2021
The contact owns a 2018 KZRV Sonic. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified as the contact was unable to reach them af... Read more
KZRV
SONIC
(2018) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Jun 14, 2022
Incident date: Oct 14, 2021
The contact owns a 2018 KZRV Sonic. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified as the contact was unable to reach them af... Read more
KZRV
SPORTSMEN LE
(2021) — EQUIPMENT
Dec 20, 2021
Incident date: Dec 20, 2021
The contact owns a 2021 KZ Sportsmen LE. The contact stated that he received a recall notification for NHTSA Campaign Number: 21V670000 (Equipment) however, the dealer informed him that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the ... Read more
KZRV
SPORTSMEN LE
(2018) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Nov 22, 2021
Incident date: Nov 22, 2021
The contact owns a 2018 KZ Sportsmen LE equipped with propane regulator manufactured by Winntec, Model Number: 6020, Date Code: N1723. The contact stated researched recalls online and found NHTSA Campaign Number: 21V670000 (Equipment). He then contacted the manufacturer and was informed that the RV regulator was included in the recall however, he later received a call from the manufacturer stating... Read more
KZRV
SPORTSMEN LE
(2018) — EQUIPMENT
Nov 22, 2021
Incident date: Nov 22, 2021
The contact owns a 2018 KZ Sportsmen LE equipped with propane regulator manufactured by Winntec, Model Number: 6020, Date Code: N1723. The contact stated researched recalls online and found NHTSA Campaign Number: 21V670000 (Equipment). He then contacted the manufacturer and was informed that the RV regulator was included in the recall however, he later received a call from the manufacturer stating... Read more
Incident date: May 31, 2021
Driver side rear axle on 2020 Venture Sporttrek 343VIK. Tire was at correct pressure and driving 60 mph on level highway when it exploded, ripping the tread. The tire is available for inspection. This caused the trailer to swerve into the left lane momentarily, but was under control quickly. Unknown if the problem has been reproduced, and the tire has not been inspected. No warning before the prob... Read more
Incident date: Apr 30, 2021
We purchased pair of Trailer King tires for our 5th wheel RV on June 15, 2020 that were mounted on the rear axle. On a camping trip in late April we noticed that one of the tires appeared to be tracking oddly when we were on the highway. We took it to the local tire shop where we had purchased the tires and they told us that the tread had separated and the tire had to be replaced. It is fortu... Read more
Incident date: Jan 30, 2021
BOUGHT NEW VENTURE TRAVEL TRAILER. ELECTRONIC BRAKES DID NOT WORK. TOOK BACK TO DEALER. THEY FOUND THE BRAKE BACKING PLATE WAS INSTALLED INCORRECTLY AND FIXED THE PROBLEM UNDER WARRANTY.
Incident date: Jul 16, 2020
THE UNDERBELLY/ INSULATION BLANKET FOR THE BOTTOM OF THE CAMPER PARTIALLY DETACHED FROM THE RV TRAILER AND WAS DRAGGING ON THE HIGHWAY..
KZRV
SONIC LITE
(2017) — UNKNOWN OR OTHER
Feb 26, 2020
Incident date: Sep 1, 2019
THIS INCIDENT OCCURRED ON A SONIC LITE VMS 167 TRAVEL TRAILER. WHILE FILLING THE FRESH WATER HOLDING TANK (VEHICLE WAS STATIONARY AT PARK DUMP STATION) WHILE LEAVING A CAMPGROUND PREPARING TO TRAVEL TO THE NEXT CAMPGROUND, ONE END OF THE TANK FELL FROM THE UNDERCARRIAGE OF THE TRAILER TO THE PAVEMENT. AFTER DRAINING AND REMOVING THE TANK, IT WAS DISCOVERED THAT NO SCREWS WERE IN PLACE TO SECURE... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Incident date: Aug 4, 2019
TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067... Read more
KZRV
MXT SPORTSTER
(2014) — TIRES
Jul 25, 2019
Incident date: Sep 25, 2018
WHILE TRAVELING ON SOUTH BOUND I95 IN GEORGIA THE RIGHT FRONT TIRE HAD A CATASTROPHIC FAILURE. PICTURE SHOWS DAMAGE. TIRE WAS REMOVED AND REPLACED. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215
KZRV
MXT SPORTSTER
(2014) — TIRES
Jul 25, 2019
Incident date: Jun 21, 2019
WHILE TRAVELING NORTH BOUND ON THE FLORIDA TURNPIKE THE LEFT FRONT TIRE HAD A CATASTROPHIC FAILURE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215 THIS COMPLAINT IS RELATED TO COMPLAINT #11234237 AND #11234704 THE FOURTH TIRE IN THIS DOT SET WAS REMOVED AND FOUND TO BE DEFORMED, POSSIBLY DUE TO TREAD SEPARATION. I HAVE THIS... Read more
KZRV
MXT SPORTSTER
(2014) — WHEELS
Jul 25, 2019
Incident date: Jun 21, 2019
WHILE TRAVELING NORTH BOUND ON THE FLORIDA TURNPIKE THE LEFT FRONT TIRE HAD A CATASTROPHIC FAILURE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215 THIS COMPLAINT IS RELATED TO COMPLAINT #11234237 AND #11234704 THE FOURTH TIRE IN THIS DOT SET WAS REMOVED AND FOUND TO BE DEFORMED, POSSIBLY DUE TO TREAD SEPARATION. I HAVE THIS... Read more
KZRV
MXT SPORTSTER
(2014) — WHEELS
Jul 25, 2019
Incident date: Sep 25, 2018
WHILE TRAVELING ON SOUTH BOUND I95 IN GEORGIA THE RIGHT FRONT TIRE HAD A CATASTROPHIC FAILURE. PICTURE SHOWS DAMAGE. TIRE WAS REMOVED AND REPLACED. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215
KZRV
MXT SPORTSTER
(2014) — TIRES
Jul 23, 2019
Incident date: Sep 15, 2017
DURING NORMAL DRIVING IT WAS DISCOVERED THAT THERE WAS UNUSUAL WEAR ON THE TIRE. AFTER REMOVING THE TIRE IT WAS NOTICED THAT THE TIRE HAD DEFORMITY AT THE POINT OF WEAR. THE TIRE WAS REPLACED WITH A NEW ONE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75R15 DOT NUMBER - PPTD GTS 5215
KZRV
MXT SPORTSTER
(2014) — WHEELS
Jul 23, 2019
Incident date: Sep 15, 2017
DURING NORMAL DRIVING IT WAS DISCOVERED THAT THERE WAS UNUSUAL WEAR ON THE TIRE. AFTER REMOVING THE TIRE IT WAS NOTICED THAT THE TIRE HAD DEFORMITY AT THE POINT OF WEAR. THE TIRE WAS REPLACED WITH A NEW ONE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75R15 DOT NUMBER - PPTD GTS 5215
Incident date: Mar 16, 2019
AFTER PURCHASING OUR 2014 KZRV, WE FOUND THAT THE AXELS INSTALLED ON THE RV WERE UNDR RATED. AFTER A NUMBER OF EMAILS AND PHONE CALLS WITH KZ, THEY INDICATED THEY WOULD REPLACE THE AXELS BUT DELAYED BY NOT CALLING BACK AND MOVING FORWARD WITH THE REPAIR. AS OF RIGHT NOW, THEY CLAIMS THE PART WILL BE AT THE DEALER BY MID JUNE.