Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 100 complaints for KZRV
Incident date: Jul 2, 2026
Purchased brand new vehicle. At the time of incident vehicle had 168 miles. I was driving approximately 20 miles per hour on a parkway entrance ramp with no vehicle in front of me and no vehicles approaching from behind. I accelerated gradually to merge onto the parkway. The engine kicked and the dashboard lit up with several warning indicator lights including the check engine light (see attached ... Read more
Incident date: Jul 2, 2026
The water pump went Back and had to be replaced, because it was leaking coolant into the engine. Also there is coolant infusion into the cylinders. This is a known problem that Ford knew about. My car has 131000 miles and is out of warranty. The car car needs to have the engine replaced.
Incident date: Jun 11, 2025
I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV. I had some concerns about the violent wobble when I drove over a bump. With some concerns about this SUV, I google to see if anyone else had this same issue. To my surprise I founded a lot of complaints and ways to resolved the issue. One consumer stated he had his EV9 aligned and... Read more
Incident date: Dec 31, 1969
Engine burning massive amounts of oil, noticeable tick in engine, dealer request I bring it back every 500 miles for a total of 2000 miles to assess wether or not there’s a fault, when I requested for them to keep it diagnose it in their own way without forcing me to continuously have to return to the dealer (4 different times) for a conclusion
Incident date: Dec 31, 1969
There was a safely recall sent on Oct 9, 2025 and there’s no remedy by manufacturer and I am unsure of what to do now ?
Incident date: Dec 31, 1969
Unsure exactly why it happened, but I was driving in my parent's neighborhood (25 mph limit), and I heard a pop, and the next thing I saw was an electrical warning message on my dashboard. That's when I realized the issue is with the ICCU.
Incident date: Jul 25, 2025
1.) The engine makes extremely loud running noise after pressing gas pedal. It is available for inspection. 2.) no NOTICEABLE safety of occupants was place at risk. We will say the deafening sound of the engine when accelerating is unsettling. 2a) The vehicle struggles to accelerate fast after pressing acceleration pedal. 2b.) It’s not shifting automatically at all. 3.) the problem have not ... Read more
Incident date: May 27, 2024
NO POWER STEERING FEELS LIKE MANUAL STEERING
Incident date: Jul 1, 2023
Car full of kids, going down the expressway in the fast lane the car completely shuts off with no warning. I had to merge four lanes to get to the side of the road and my kids and I could have been in huge trouble if I didn’t remain calm. Once parked the car would not go back into neutral and the town truck had to drag our car with brand new tires onto the truck. I’m livid. The dealership Al S... Read more
Incident date: Jul 1, 2023
The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issu... Read more
KZRV
DURANGO GOLD
(2021) - ELECTRICAL SYSTEM
Nov 11, 2024
Incident date: Sep 2, 2024
Coolant leak and car stalling in the middle of the road. Very dangerous and scary
Incident date: Oct 3, 2024
The outer edge of the front tires is wearing prematurely. There is also a vibration felt in the vehicle at highway speeds.
Incident date: Oct 3, 2024
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while stopped at a stop sign, the accelerator pedal was then depressed and the vehicle lost power. The check engine warning light illuminated. The vehicle was steered and parked on the side of the road and inspected. The contact stated that while attempting to place the vehicle in drive again, the vehicle hesitated to accele... Read more
Incident date: Oct 3, 2024
I have had several incidents this past couple months where my forward collision red light indicator will go off for no reason while driving. This literally scares me to brake when I shouldn't have to. Very annoying.
Incident date: Jun 10, 2024
My truck went into anti-theft mode for no apparent reason and stranded me on a hot day in a parking lot. The engine would not run for more than 2 seconds.
Incident date: Nov 23, 2023
Vehicle has a strong fuel smell when driving and when park kia found leak coming from fuel pump seen fuel coming from up on top of tank kia replace fuel pump and there were no cheek eng light
Incident date: Sep 17, 2023
The rear wheel bearing hubs continuously have to be replaced due to failure. I have 110,000 miles and have replaced the same rear wheel bearing 3x since buying the vehicle new. The 1st occured withing the first 30,000 miles
Incident date: Sep 17, 2023
Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut... Read more
KZRV
SPORTTREK
(2021) - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Jul 13, 2023
Incident date: Jun 17, 2023
The contact owns a 2009 Dodge Journey. The contact stated while driving 60 MPH, the vehicle failed to properly accelerate. Additionally, the transmission failed to properly shift into the intended gear, with the check engine warning light illuminated. The contact pulled over on the side of the road and shut off the vehicle and the vehicle failed to operate normally. The vehicle was towed to an ind... Read more
Incident date: Jul 4, 2023
The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, or while the vehicle was idling, the Auto START/STOP system light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved DTC codes: P0205 and P0305. Additionally, the contact stated that the vehicle was previously taken to the dealer where it was diagnosed ... Read more
Incident date: Jun 15, 2023
My engine for this 2015 Kia sorento failed on 6/1/2023. This can put others at risk because Kia continues to know that their Theta ii engines can fail and have not done enough to prevent this problem. Additionally, there are not enough kia technicians available to diagnose engine failures in a timely manner. I have been waiting 3 weeks and my car has yet to be diagnosed. Kia should not be allowed ... Read more
Incident date: May 8, 2023
The vehicle's engine light has been coming on for the past 3 years(2020-2023). I had multiple engine servicing checks done at the Hyundai dealership, but the dealership continued to say that there was nothing wrong with the car until this year 2023. Starting 2023 when I would drive, the engine oil light started flashing on and off and the car kept cutting off at stops AND while driving, which can ... Read more
Incident date: May 8, 2023
Hi , My wife and I purchased a 2021 Venture Stratus in December 2020 from Stoltfus RV located at 1335 Wilmington PikeWest Chester, PA 19382. Since our purchase, we have traveled from our home in Wilmington, De. to Cave Creek, Az 3 times (and return),Wilmington, De. to Mebane, N.C. 2 times (and return) and Wilmington , De. to Cincinnati, Ohio once (and return). The total number of miles traveled is... Read more
Incident date: May 9, 2023
The breaking system doesn’t take effect in speed and turn and when you leave the acceleration and the speed increase and loose control . Also the electrical system is damage not with seven month of brand new highlander hybrid . The rear cross traffic control and blind spot warning are coming . These is a serious electrical problem under 11,000 miles brand new vechile
Incident date: Apr 6, 2023
2018 RAM 2500 - JULY 2022 - TRUCK MILEAGE @ 48000 MILES THE ABS AND TRACTION CONTROL LIGHT BEGAN FLASHING WITH AN ALERT TONE BEGAN GOING ON AND OFF WHILE DRIVING DOWN THE ROAD. I TOOK THE TRUCK TO DODGE DEALERSHIP TO RESOLVE THE ISSUE THE DEALERSHIP INFORMED ME THAT THE "ABS MODULE" WAS MALFUNCTIONING. I WAS GIVEN A PRICE FOR THE REPAIR AND WHEN I ASKED THEM TO PROCEED, I WAS TOLD THE PART WAS NO... Read more
Incident date: Sep 30, 2022
While greasing the wheel bearings on my 2016 SportTrek ST282VRL I found cracks on both sides of frame in the location between the spring mounts. The cracks are located on the doubler propagating from the large huck bolt on the forward side of the axle and spring mount. On the right side there was one crack that ran through the huck bolt. On the left side there were two cracks running through the b... Read more
Incident date: Sep 17, 2016
We purchased this rv trailer brand new from Happy Daze RV in Sacramento, Ca. The manufacturer is KZ/Venture RV in Indiana. We bought it in Sept of 2016. We have had no issues with it in the 5 or 6 times we have taken it on a trip. I took the rv to have general maintenance done to the wheels and the mechanic found that nothing on the VIN sticker matched the equipment on the trailer. The axles, tire... Read more
Incident date: Sep 17, 2016
We purchased this rv trailer brand new from Happy Daze RV in Sacramento, Ca. The manufacturer is KZ/Venture RV in Indiana. We bought it in Sept of 2016. We have had no issues with it in the 5 or 6 times we have taken it on a trip. I took the rv to have general maintenance done to the wheels and the mechanic found that nothing on the VIN sticker matched the equipment on the trailer. The axles, tire... Read more
Incident date: Sep 17, 2016
We purchased this rv trailer brand new from Happy Daze RV in Sacramento, Ca. The manufacturer is KZ/Venture RV in Indiana. We bought it in Sept of 2016. We have had no issues with it in the 5 or 6 times we have taken it on a trip. I took the rv to have general maintenance done to the wheels and the mechanic found that nothing on the VIN sticker matched the equipment on the trailer. The axles, tire... Read more
KZRV
SPREE
(2021) - ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Aug 23, 2022
Incident date: Aug 23, 2022
2021 KZ RV SPREE. CONSUMER STATED THAT THE USB PORTS WERE NOT WORKING. THE CONSUMER STATED WHILE PARKED THE POWER WENT ON AND OFF. THE VEHICLE MADE ELECTRICAL MALFUNCTIONING SOUNDS. THE CONVERTER WAS REPLACED, BUT THE WIRING WAS STILL BAD. THE CONSUMER REQUESTED THE RV TO BE REPLACED.
Incident date: Aug 7, 2022
The contact owns a 2020 KZRV Sportster equipped with Trailer King Tire II ST Radial, Tire Line: N/A, Tire Size: ST 235/80/R16, and DOT Number:1ADB5TRT1. The contact stated that while driving at 70 MPH, he heard an abnormal popping sound emitting from the trailer. Upon inspection, the contact discovered that the passenger side rear tire had a blowout. The contact called an independent service shop ... Read more
Incident date: May 20, 2022
The contact owns a 2019 KZRV Sportsmen Travel Trailer. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact... Read more
Incident date: Oct 14, 2021
The contact owns a 2018 KZRV Sonic. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified as the contact was unable to reach them af... Read more
KZRV
SONIC
(2018) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Jun 14, 2022
Incident date: Oct 14, 2021
The contact owns a 2018 KZRV Sonic. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified as the contact was unable to reach them af... Read more
Incident date: Oct 14, 2021
The contact owns a 2018 KZRV Sonic. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified as the contact was unable to reach them af... Read more
KZRV
SPORTSMEN LE
(2021) - EQUIPMENT
Dec 20, 2021
Incident date: Dec 20, 2021
The contact owns a 2021 KZ Sportsmen LE. The contact stated that he received a recall notification for NHTSA Campaign Number: 21V670000 (Equipment) however, the dealer informed him that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the ... Read more
KZRV
SPORTSMEN LE
(2018) - EQUIPMENT
Nov 22, 2021
Incident date: Nov 22, 2021
The contact owns a 2018 KZ Sportsmen LE equipped with propane regulator manufactured by Winntec, Model Number: 6020, Date Code: N1723. The contact stated researched recalls online and found NHTSA Campaign Number: 21V670000 (Equipment). He then contacted the manufacturer and was informed that the RV regulator was included in the recall however, he later received a call from the manufacturer stating... Read more
KZRV
SPORTSMEN LE
(2018) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Nov 22, 2021
Incident date: Nov 22, 2021
The contact owns a 2018 KZ Sportsmen LE equipped with propane regulator manufactured by Winntec, Model Number: 6020, Date Code: N1723. The contact stated researched recalls online and found NHTSA Campaign Number: 21V670000 (Equipment). He then contacted the manufacturer and was informed that the RV regulator was included in the recall however, he later received a call from the manufacturer stating... Read more
Incident date: May 31, 2021
Driver side rear axle on 2020 Venture Sporttrek 343VIK. Tire was at correct pressure and driving 60 mph on level highway when it exploded, ripping the tread. The tire is available for inspection. This caused the trailer to swerve into the left lane momentarily, but was under control quickly. Unknown if the problem has been reproduced, and the tire has not been inspected. No warning before the prob... Read more
Incident date: Apr 30, 2021
We purchased pair of Trailer King tires for our 5th wheel RV on June 15, 2020 that were mounted on the rear axle. On a camping trip in late April we noticed that one of the tires appeared to be tracking oddly when we were on the highway. We took it to the local tire shop where we had purchased the tires and they told us that the tread had separated and the tire had to be replaced. It is fortu... Read more
Incident date: Jan 30, 2021
BOUGHT NEW VENTURE TRAVEL TRAILER. ELECTRONIC BRAKES DID NOT WORK. TOOK BACK TO DEALER. THEY FOUND THE BRAKE BACKING PLATE WAS INSTALLED INCORRECTLY AND FIXED THE PROBLEM UNDER WARRANTY.
Incident date: Jul 16, 2020
THE UNDERBELLY/ INSULATION BLANKET FOR THE BOTTOM OF THE CAMPER PARTIALLY DETACHED FROM THE RV TRAILER AND WAS DRAGGING ON THE HIGHWAY..
KZRV
SONIC LITE
(2017) - UNKNOWN OR OTHER
Feb 26, 2020
Incident date: Sep 1, 2019
THIS INCIDENT OCCURRED ON A SONIC LITE VMS 167 TRAVEL TRAILER. WHILE FILLING THE FRESH WATER HOLDING TANK (VEHICLE WAS STATIONARY AT PARK DUMP STATION) WHILE LEAVING A CAMPGROUND PREPARING TO TRAVEL TO THE NEXT CAMPGROUND, ONE END OF THE TANK FELL FROM THE UNDERCARRIAGE OF THE TRAILER TO THE PAVEMENT. AFTER DRAINING AND REMOVING THE TANK, IT WAS DISCOVERED THAT NO SCREWS WERE IN PLACE TO SECURE... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Incident date: Aug 4, 2019
TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067... Read more
KZRV
MXT SPORTSTER
(2014) - TIRES
Jul 25, 2019
Incident date: Sep 25, 2018
WHILE TRAVELING ON SOUTH BOUND I95 IN GEORGIA THE RIGHT FRONT TIRE HAD A CATASTROPHIC FAILURE. PICTURE SHOWS DAMAGE. TIRE WAS REMOVED AND REPLACED. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215
KZRV
MXT SPORTSTER
(2014) - TIRES
Jul 25, 2019
Incident date: Jun 21, 2019
WHILE TRAVELING NORTH BOUND ON THE FLORIDA TURNPIKE THE LEFT FRONT TIRE HAD A CATASTROPHIC FAILURE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215 THIS COMPLAINT IS RELATED TO COMPLAINT #11234237 AND #11234704 THE FOURTH TIRE IN THIS DOT SET WAS REMOVED AND FOUND TO BE DEFORMED, POSSIBLY DUE TO TREAD SEPARATION. I HAVE THIS... Read more
KZRV
MXT SPORTSTER
(2014) - WHEELS
Jul 25, 2019
Incident date: Jun 21, 2019
WHILE TRAVELING NORTH BOUND ON THE FLORIDA TURNPIKE THE LEFT FRONT TIRE HAD A CATASTROPHIC FAILURE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215 THIS COMPLAINT IS RELATED TO COMPLAINT #11234237 AND #11234704 THE FOURTH TIRE IN THIS DOT SET WAS REMOVED AND FOUND TO BE DEFORMED, POSSIBLY DUE TO TREAD SEPARATION. I HAVE THIS... Read more
KZRV
MXT SPORTSTER
(2014) - WHEELS
Jul 25, 2019
Incident date: Sep 25, 2018
WHILE TRAVELING ON SOUTH BOUND I95 IN GEORGIA THE RIGHT FRONT TIRE HAD A CATASTROPHIC FAILURE. PICTURE SHOWS DAMAGE. TIRE WAS REMOVED AND REPLACED. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75 R15 DOT NUMBER - PPTD GTS 5215
KZRV
MXT SPORTSTER
(2014) - TIRES
Jul 23, 2019
Incident date: Sep 15, 2017
DURING NORMAL DRIVING IT WAS DISCOVERED THAT THERE WAS UNUSUAL WEAR ON THE TIRE. AFTER REMOVING THE TIRE IT WAS NOTICED THAT THE TIRE HAD DEFORMITY AT THE POINT OF WEAR. THE TIRE WAS REPLACED WITH A NEW ONE. TIRE BRAND - GLADIATOR TIRE LINE - QR25 - TS TIRE SIZE - ST225/75R15 DOT NUMBER - PPTD GTS 5215