Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,191 complaints for KIA
Incident date: Aug 5, 2026
The vehicle suffered a catastrophic engine failure due to an inherent manufacturing defect involving internal engine coolant intrusion into the cylinders. Prior to the failure, the check engine light illuminated on the dashboard, accompanied by engine misfires and rough idling. A certified service technician inspected the vehicle and confirmed that coolant is actively leaking into the engine cyli... Read more
Incident date: Aug 5, 2026
The vehicle suffered a catastrophic engine failure due to an inherent manufacturing defect involving internal engine coolant intrusion into the cylinders. Prior to the failure, the check engine light illuminated on the dashboard, accompanied by engine misfires and rough idling. A certified service technician inspected the vehicle and confirmed that coolant is actively leaking into the engine cyli... Read more
Incident date: Jul 15, 2025
Last week I took the cover off our car seat to wash and the foam on the headrest was cracked all the way through. I have no idea when this happened or even how it could have. This car seat is barely 2 years old. I’ve never been in an accident or dropped this seat, and it is not used improperly.
Incident date: Aug 1, 2026
While driving at night, the headlights on my 2022 Hyundai Tucson Hybrid shut off randomly, including when using the turn signal. The lights will turn off without warning at highway speeds, creating a serious safety hazard. Using the turn signal can cause the headlights to turn off, and sometimes using the turn signal will temporarily turn them back on. The headlight mode also changes by itself whi... Read more
Incident date: Aug 1, 2026
While driving at night, the headlights on my 2022 Hyundai Tucson Hybrid shut off randomly, including when using the turn signal. The lights will turn off without warning at highway speeds, creating a serious safety hazard. Using the turn signal can cause the headlights to turn off, and sometimes using the turn signal will temporarily turn them back on. The headlight mode also changes by itself whi... Read more
Incident date: Aug 1, 2026
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheated. The vehicle was driven to the local dealer, who diagnosed that the engine head bolts had failed. The contact was informed that the engine needed to be replaced. The engine was replaced. The contact stated that later while driving at an undi... Read more
Incident date: Jun 18, 2026
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed on and off. The failure was persistent. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts were unavailab... Read more
Incident date: Jul 8, 2026
Driving down highway and sunroof spontaneously shattered/exploded. There was no external impact, debris or collision that could explain the failure. Fragments scattered outwards toward roadway as well as lying in sunroof well. I am filing this report to to document the incident and request that NHTSA consider it as part of an ongoing or future investigation into sunroof failures. Car was brou... Read more
Incident date: Jul 8, 2026
I have a C2200 diagnostic code for an internal fault on my ABS module. This is on a national backorder, and the Jeep dealership told me there in no current ETA. Therefore, I have been driving around with no ABS. Sometimes the transmission will surge or bog down causing erratic behaviors on the road which nearly led to me rear ending someone. I worry what will happen if I am ever forced to slam on ... Read more
Incident date: Jul 8, 2026
I have a C2200 diagnostic code for an internal fault on my ABS module. This is on a national backorder, and the Jeep dealership told me there in no current ETA. Therefore, I have been driving around with no ABS. Sometimes the transmission will surge or bog down causing erratic behaviors on the road which nearly led to me rear ending someone. I worry what will happen if I am ever forced to slam on ... Read more
Incident date: Jul 14, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the air bag and SRS warning lights were intermittently illuminated. The vehicle was taken to a dealer and the battery was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the front passenger’s side air bag had failed, and the air bag wiring harness was fr... Read more
Incident date: Aug 1, 2026
Car wouldn’t move in Reverse, I’d give it gas and it would just rev. It would drive forward but very sluggish. Brought to 2 different mechanics and they both said I need to replace the transmission. Car has 97,500 miles on it. This is a known issue with these vehicles. The transmission ship had another traverse and a GMC Acadia in it for the same exact issue.
Incident date: Dec 24, 2025
The contact owns a 2026 GMC Terrain. The contact stated that after a software update was performed, while driving at an undisclosed speed, the message "Departure Lane Limited due to the Trailer" was displayed. The failure affected the blind spot warning system. The warning light failed to display while approaching a vehicle on the blindside and erroneously operated while there were no vehicles on ... Read more
Incident date: Dec 24, 2025
The contact owns a 2026 GMC Terrain. The contact stated that after a software update was performed, while driving at an undisclosed speed, the message "Departure Lane Limited due to the Trailer" was displayed. The failure affected the blind spot warning system. The warning light failed to display while approaching a vehicle on the blindside and erroneously operated while there were no vehicles on ... Read more
Incident date: Dec 24, 2025
While operating my 2022 tesla model y, the vehicle suffered a catastrophic hardware failure of the onboard vehicle control computer. This total computer failure resulted in an immediate, sudden loss of electronic power steering assist while the vehicle was in motion. The steering wheel became incredibly stiff and heavy, creating a severe and hazarders driving situation. the vehicle was towed to a ... Read more
Incident date: Jul 22, 2026
The contact owns a 2018 Chevrolet Malibu. The contact stated that there was an abnormally strong gasoline odor coming from the vehicle. The contact stated that while driving at various speeds on several occasions, the accelerator pedal was depressed, but the vehicle failed to respond, requiring the driver to pull over to the side of the road. The message "Engine Power Reduced" was displayed. The v... Read more
Incident date: Jun 16, 2026
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reas... Read more
Incident date: Jun 16, 2026
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reas... Read more
Incident date: Jun 16, 2026
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reas... Read more
Incident date: Feb 6, 2026
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims had detached while driving. The contact stated that one of the trims struck and cracked the windshield. The windshield was replaced. The vehicle was t... Read more
Incident date: Feb 6, 2026
The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rear-view camera was inoperative. The message "Camera not Available – See the Dealer" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The loca... Read more
Incident date: Feb 6, 2026
The driver's side exterior mirror on my 2026 Toyota Land Cruiser vibrates excessively while driving, particularly at highway speeds. The vibration causes the mirror image to become blurred, making it difficult to accurately monitor adjacent lances and surrounding traffic. It reduces rearward visibility and creates a potential safety hazard during lane changes. I reported the issue to Toyota multip... Read more
Incident date: May 1, 2026
While driving my 2022 Hyundai Tucson Hybrid, the vehicle suddenly lost power, began shaking, and all warning lights illuminated at once. The car would not accelerate properly and became unsafe to operate in traffic. After pulling over and restarting the vehicle, the warnings cleared, but the issue has occurred more than once. It first occurred 3/25/26. The dealer was not able to reproduce the issu... Read more
Incident date: May 1, 2026
While driving my 2022 Hyundai Tucson Hybrid, the vehicle suddenly lost power, began shaking, and all warning lights illuminated at once. The car would not accelerate properly and became unsafe to operate in traffic. After pulling over and restarting the vehicle, the warnings cleared, but the issue has occurred more than once. It first occurred 3/25/26. The dealer was not able to reproduce the issu... Read more
Incident date: Aug 5, 2026
Air Bag light stays on. Mechanic found defect in driver's side headrest. Part was ordered in February 2026, still waiting for the replacement part 6 months later. Dodge has no idea when the part will be available. Extremely HAZARDOUS driving condition, driving without air bag protection because Chrysler/Dodge doesn't have replacement parts. This dangerous condition should be considered a SAFETY RE... Read more
Incident date: Apr 15, 2023
The contact owns a 2022 Acura MDX. The contact stated that drops of fluid were discovered on the floor of the garage. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer for diagnosis, and the contact was informed that transmission fluid was leaking due to a failur... Read more
Incident date: Jul 15, 2026
When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park
Incident date: Aug 5, 2026
I was driving, and the SUV all of a sudden lost power. I was trying to press harder on the gas pedal to keep up with the traffic, but the SUV was stalling. The SUV would not move, and as I kept trying to press on the gas pedal, a roaring noise like something was trying to turn but the engine kept trying to move the car. It felt like something in the car was trying to move but something kept slippi... Read more
Incident date: Apr 17, 2024
My 2019 Genesis G90 (3.3L twin-turbo) previously received Recall 019G for the left turbocharger oil feed pipe at a authorized Genesis dealership. At approximately 137,508 miles, the right side turbocharger oil feed pipe failed. I experienced an engine oil leak, a strong burning oil smell, smoke from the engine compartment, engine light on, lost of power and oil leaking onto hot engine components. ... Read more
Incident date: Apr 17, 2024
The left rear internal "top-hat" parking brake shoes suffered a total manufacturing bonding failure, causing the friction lining to completely delaminate and detach from the metal backing plates inside the rotor hub. This triggered Diagnostic Trouble Code (DTC) C060B (Left Park Brake Actuator Circuit). The failed components were replaced by the servicing facility and are unavailable, but the offic... Read more
Incident date: Apr 17, 2024
Driving at 70mph on the freeway when the rear windshield blew out. Seemingly for no reason. Didn't sound like anything hit the windshield, just the pop of the glass. Seems like a defective windshield.
Incident date: Jul 4, 2026
Major safety issue will lead to loss power and visual hazard for cars on road. 2018 accord 1.5 has a coolant leak in cylinder 2 and three via scope verified , shop said it needs a headgasket. It had misfire codes on scanner and shakes when start up. This will be potentially big issue if motor blows up on free way from overheating. Honda corporation won’t do a replacement for the good faith becau... Read more
Incident date: Jul 30, 2026
My 2020 Chevrolet Malibu experienced a sudden and severe electrical failure after driving through normal roadway water. Immediately afterward, the vehicle displayed multiple safety‑critical warnings including loss of power steering assist, Electronic Stability Control (ESC) faults, brake control faults, and reduced propulsion. A GM dealership inspected the vehicle, scanned the modules, and foun... Read more
Incident date: Apr 1, 2026
The check engine light started flashing and my car lost acceleration as I traveling uphill on a busy freeway. I had it towed to my mechanic who found evidence of coolant leaking related to cylinder 2 in my engine. I did not feel safe going so slow on a busy freeway. My car did not have any problems prior and only has 31000 miles on it. It was diagnosed with a coolant intrusion leak (a known proble... Read more
Incident date: Jul 14, 2026
The contact owns a 2015 Nissan Titan. The contact stated that the turn signal was making an abnormal clicking sound. There was an unknown warning light illuminated. The contact noticed that the wires were exposed. Upon opening the hood, the fuse box lid was missing, and the wires were showing. The contact stated that the plastic had melted. The taillight and brake lights were inoperable. There was... Read more
Incident date: Jul 14, 2026
The contact owns a 2015 Nissan Titan. The contact stated that the turn signal was making an abnormal clicking sound. There was an unknown warning light illuminated. The contact noticed that the wires were exposed. Upon opening the hood, the fuse box lid was missing, and the wires were showing. The contact stated that the plastic had melted. The taillight and brake lights were inoperable. There was... Read more
Incident date: May 1, 2026
The contact owns a 2010 Hyundai Elantra. The contact recently purchased the vehicle. The contact researched and became aware that the VIN was included in NHTSA Campaign Number: 13V113000 (Exterior Lighting), 15V100000 (Steering) and 20V061000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, where the contact was informed that the repairs were unable to be completed because the req... Read more
Incident date: Jul 24, 2026
The 6.2L L87 V8 engine in my 2020 Chevrolet Tahoe Premier RST suffered a catastrophic internal component failure while operating. The engine experienced a sudden, severe internal mechanical breakdown involving the crankshaft or connecting rod bearings, completely disabling the powertrain.This failure causes an immediate and dangerous loss of vehicle propulsion, creating a severe safety hazard on p... Read more
Incident date: Jul 24, 2026
The contact owns a 2018 Honda CR-V. The contact stated that while driving 30 MPH, the brakes independently activated. In addition, the contact stated that the brake pedal was firm while depressed and the tires squealed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated tha... Read more
Incident date: Jul 10, 2026
I purchased a Maxi-Cosi Peri 180 infant car seat and discovered what I believe may be a defect in the carrier-to-base locking mechanism. When the infant carrier is installed in the base and appears to be fully latched, the rear of the carrier can lift out of its locking slot with gentle upward pressure without using the release handle. The front of the carrier remains attached, but the rear partia... Read more
Incident date: Nov 5, 2024
The contact owns a 2018 Ram 2500. The contact stated that while driving 70 MPH, the ABS and ESC warning lights illuminated. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall... Read more
Incident date: Aug 3, 2026
Vehicle can become difficult to steer in certain situations
KIA
SPORTAGE HYBRID
(2023) - ENGINE
Aug 4, 2026
Incident date: Jul 27, 2026
Timing belt came apart and my engine blew in the middle of driving. I contacted ford and they said i had to deal with it. So I have had it repaired. I have invoices. Warning light came on seconds before it died. I only have 40,000 miles on my car.
KIA
SPORTAGE HYBRID
(2023) - EXTERIOR LIGHTING
Aug 4, 2026
Incident date: Jul 27, 2026
Dashboard reading incorrectly. Blackout screen while driving. Mileage incorrectly reading. Speed limit incorrectly reading while driving the Dashboard pick up the undercarriage camera. The electricity on the car keep popping up. I have been complaining over 1yr since I lease the vehicle they only offer to trade with me paying the expenses. Gas gage not reading correctly
KIA
SPORTAGE HYBRID
(2023) - ELECTRICAL SYSTEM
Aug 4, 2026
Incident date: Jul 27, 2026
Dashboard reading incorrectly. Blackout screen while driving. Mileage incorrectly reading. Speed limit incorrectly reading while driving the Dashboard pick up the undercarriage camera. The electricity on the car keep popping up. I have been complaining over 1yr since I lease the vehicle they only offer to trade with me paying the expenses. Gas gage not reading correctly
Incident date: Jul 28, 2026
My 2024 Toyota Tundra 1794 Edition, VIN [XXX], is subject to Toyota Safety Recall 25TA06, Interim 25TB06, NHTSA Recall 25V322, concerning reverse lamps that may become inoperable. The recall was announced in May 2025, but a repair remedy has still not been made available for my vehicle. The truck is primarily used for family transportation, including trips and nighttime driving. I experienced a ... Read more
Crash
Incident date: Jul 28, 2026
My 2024 Toyota Tundra 1794 Edition, VIN [XXX], is subject to Toyota Safety Recall 25TA06, Interim 25TB06, NHTSA Recall 25V322, concerning reverse lamps that may become inoperable. The recall was announced in May 2025, but a repair remedy has still not been made available for my vehicle. The truck is primarily used for family transportation, including trips and nighttime driving. I experienced a ... Read more
Crash
Incident date: Jun 1, 2026
I purchased my 2015 Ford F150 January 2020. I’ve had several issues with the brakes, calipers & rotors. From Sept 2022 my truck has been in the shop for these issues 6 times & it’s now doing the same thing. I’m [XXX] & have never had so many of the same issues with one vehicle. There has to be something causing this. Please tell me what I can do to keep from spending so much time & money on ... Read more
Incident date: Aug 4, 2026
The contact owns a 2023 Toyota Tacoma. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V152000 (POWER TRAIN). The contact stated that while driving 55 MPH, the steering wheel was firm, the brake pedal was firm, and the vehicle was violently vibrating. Several unknown warning lights were illuminated. The message “Pull Over – Do Not Drive” was displayed before t... Read more