Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,191 complaints for KIA
KIA
SPORTAGE HYBRID
(2025) - UNKNOWN OR OTHER
Oct 26, 2025
Incident date: Oct 26, 2025
I heard a ticking noise coming from the engine compartment. I took it to the dealership that I purchased the truck from and that have been using consistently for service. I was told that the noise was coming from a lifter on the driver's side of the engine and, on further investigation, it was determined that the camshaft had been damaged. I was told that it could seize up as I was driving and ... Read more
KIA
SPORTAGE HYBRID
(2025) - POWER TRAIN
Oct 26, 2025
Incident date: Oct 26, 2025
Complete loss of transmission power, and gear indicator in the instrument cluster starts flickering like it is shorting out. The vehicle has been experiencing this for 2 weeks. This happens under acceleration mainly, and first occurred while entering a highway. The symptoms seem to match those presented regarding the Lead Frame issues presented on many forums.
Incident date: Oct 25, 2025
While driving home today, Sunday, October 6, 2025 in my BRAND NEW Kia Sportage with 1,325 miles on it, I stopped in traffic and my car refused to move forward. Suddenly, multiple alerts popped up on the screen: Ultrasonic sensor error or blockage, check blind spot safety, ABS, and eventually: U010100, U100387 and C161287. My car eventually lost complete power, I was unable to start it, and when st... Read more
Incident date: Oct 1, 2025
Why the 2019 Honda Accord Turbocharger Deserves a Class Action Lawsuit Many 2019 Honda Accord owners equipped with the 1.5L or 2.0L turbocharged engines have experienced serious and recurring issues with their turbochargers and related engine systems. These problems often appear prematurely and result in expensive repairs, performance loss, and potential safety risks — all of which suggest a ma... Read more
Incident date: Oct 24, 2025
Shift to park issue. Vehicle shifts into park but does not register as such. Therefore, the vehicle keeps running and will not turn off or allow you to exist the vehicle. This is already a know issue with certain GM vehicles as is evident by a recall and Service Bulletins. However, none of those include the 2020 Chevy Blazer.
Incident date: Oct 24, 2025
Shift to park issue. Vehicle shifts into park but does not register as such. Therefore, the vehicle keeps running and will not turn off or allow you to exist the vehicle. This is already a know issue with certain GM vehicles as is evident by a recall and Service Bulletins. However, none of those include the 2020 Chevy Blazer.
Incident date: Oct 24, 2025
I purchased my 2022 Volvo XC60 in April 2025. I had no problems with the backup camera, until I installed a new version of software, 3.7, over the air, in September. The update was described as addressing a recall, for a safety issue where the backup camera would sometimes not work. Since the recall update, I've had issues with the backup camera not working, at the same time all of the cameras, pr... Read more
Incident date: Oct 6, 2025
software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.
Incident date: Oct 24, 2025
The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was not diagnosed. The contact was informed that the engine oil was changed, and the oil warning light was reset. The mechanic informed the contact that the wiring harness had been damaged due to rodent acti... Read more
Incident date: May 10, 2022
While driving the engine shut off without any warning lights which could have caused a serious accident causing bodily harm or property damages as I was unaware of the issue and was going 50mph at the time - this occurred on 10/23 I noticed a ticking and brought the vehicle to the dealer for inspection on 10/20, at the time of this inspection the technician said that they could not replicate the ... Read more
Incident date: Oct 22, 2025
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with several unknown codes. The contact stated that the diagnostic codes were like the failure description for the unrepaired recall. The vehicle was not repaired. The contact received notificatio... Read more
Incident date: Oct 17, 2025
vehicle idled rough and then check engine light came on. Took to ford dealer in Stillwater, OK and they told me coolant was low, vehicle is leaking coolant into cylinder one and needs a new engine block for $9700. Asked about adding coolant and was told without the repair it would just go straight into the engine. Low coolant is at risk for overheating and engine shutdown
Incident date: Oct 23, 2025
Front air bag sensor part is not available. Part number 85597996 has been discontinued without a replacement. As such, I have no airbag system on my truck.
Incident date: Sep 14, 2025
The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was not diagnosed. The contact was informed that the engine oil was changed, and the oil warning light was reset. The mechanic informed the contact that the wiring harness had been damaged due to rodent acti... Read more
Incident date: Oct 23, 2025
My Hyundai’s replacement engine, installed under a recall a little over a year ago, is now failing again. Hyundai’s service department was the only shop to ever work on the engine. There is visible silicone drooping from the area where the head and block were torqued down — a defect hidden beneath the engine cover that isn’t removed during normal maintenance. Hyundai Corporate acknowledged... Read more
Incident date: Oct 22, 2025
While driving on public roads, all dash warning lights illuminated simultaneously. The instrument cluster displayed “EyeSight OFF.” At the same time, the electronic parking brake engaged / the vehicle would not accelerate and required me to stop and shift to Park. The only way to restore drivability was to turn the vehicle off and restart. This has occurred intermittently, including in traffic... Read more
Incident date: Jun 6, 2025
I purchased the vehicle in July 2024. I drove the car for 10 days, and when I was driving 65 mph, the check engine light blinked three times and then went off. After that, the engine made a sound that was not there before. I took the vehicle to the dealership and they had the car for many weeks, concluding that the lifters broke and the engine needed to be replaced. The dealership said they replac... Read more
Incident date: Jun 6, 2025
The recall was issued in November 2024 and it been almost a year and the part is still not available yet.
Incident date: Apr 25, 2024
Took truck in to have brake light checked to prepare for a trip. Got a call the next day from auto service center that the frame off the truck is completely rusted and that it was unable to be lifted up for service. They stated that the vehicle was unsafe to drive and that any hard bump, speed bump or over correction could cause the frame to fall out.
Incident date: Apr 25, 2024
Coolant leak at the 3 way heater hose going to the heater core. I'm seeing a lot of complaints about leaks at the quick connect and nothing being done about it. Ford made a replacement part thats upgraded. I believe they should be replacing the defected parts with the new one. They knew this was an issue for some time now and refuse to take care of the problem.
Incident date: Apr 25, 2024
Coolant leak at the 3 way heater hose going to the heater core. I'm seeing a lot of complaints about leaks at the quick connect and nothing being done about it. Ford made a replacement part thats upgraded. I believe they should be replacing the defected parts with the new one. They knew this was an issue for some time now and refuse to take care of the problem.
Incident date: Oct 11, 2023
I drove our ID4 to pick up a neighbor's son from school. Using the regenerative braking mode, I came to a stop on a side street, just beyond a school crossing where middle school kids were everywhere, at which time the car lunged forward at a high rate of speed while my foot was still on the brake. Luckily we ran into a parked service van that slowed our progress while I put the car in the parki... Read more
Crash
Incident date: Oct 20, 2025
The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BA... Read more
Incident date: Oct 9, 2025
2016 Ram 1500 Express, 5.7L, 65K miles. The ABS, Traction Control, Break lights are on. This also impacts the Cruise Control making them all inoperable, even though the truck is still able to be drive, albeit unsafely. I took it to my local repair shop and was told the ABS Controle Module, part number 68228991AD was identified as bad (Code C2200-49) and in need of replacing at approximately $2000 ... Read more
Incident date: Sep 15, 2022
The component that failed was the oil consumption. I noticed it seemed to be using more oil than should be normal. It didn't seem to do it overnight. It seemed gradual, but over a short period of time, bc I haven't had the car that long. It wasn't super alarming but I was keeping an eye on it and would add more in here and there, as I like to keep it full. One morning, driving my son to school, I ... Read more
Incident date: Sep 15, 2022
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer and diagnosed with head gasket failure, resulting in damage to the engine. T... Read more
Incident date: Sep 15, 2022
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to function as intended. The instrument panel displayed a black screen. In addition, none of the necessary information needed to safely operate the vehicle was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The fai... Read more
Incident date: Oct 23, 2025
Driving in Tucumcari New Mexico coming up on a green light that turned from green to yellow to red. I pressed the brake pedal instead of the brakes doing their job in slowing down to come to a stop. The pedal pushed against my pressure a did not allow me to stop or slow down in anyway. Upon this brake failure it made me run the red light an t bone another car in the intersection. This brake failur... Read more
Crash
Incident date: Oct 2, 2025
While driving on the highway, the car shut down with no warning messages and gas fumes filled the interior of the car. I was not able to move over to a completely safe spot on the road because the car shut down so quickly. I was not able to put the windows down as there was no power to the car and unable to exit the car because I was not in a safe spot on the highway. I had to remain in the closed... Read more
Incident date: Oct 2, 2025
Since the airbag was not fixed, it has caused PVC meltings as well as leakage
Incident date: Oct 23, 2025
One light on dashboard lit up, started as "Blind Spot info system problem", light would go on and off for couple of years. Now every light on dashboard lights up, including lane assist, blind spot infor system problem, forward collision warning, adaptive cruise control problem, rear cross traffic warning, lane departure warning.
Incident date: Oct 23, 2025
Tesla suddenly lost power without any warning or a chance to move to safer area. Had to call 911. Incident around 5pm Oct 23rd 2025 at intersection of E Pennsylvania Ave and Wallace Rd, Dowingtown, PA
Incident date: Oct 23, 2025
I own a 2018 Lexus NX F Sport and have had repeated fuel pump failures since purchasing the vehicle in October 2022. We have replaced the fuel pump twice — once at the dealership where we bought it and again less than a year ago. Despite these repairs, the same issue continues to occur. There were no warning lights before the failure, but once it happens, the check engine light turns on, the tr... Read more
Incident date: Oct 2, 2025
While driving my 2024 Mercedes-Benz S580, I have experienced multiple serious safety issues affecting both the power train and the wheels/tires. 1.Power Train / Transmission Failure: On two separate occasions at freeway speeds, the vehicle suddenly lost all power and came to a complete stop in the middle of the lane. I could not accelerate, steer to safety, or coast to the shoulder. The car was c... Read more
Incident date: Jan 1, 2025
I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps running out of power steering fluid every two week I have to add more to keep it from making that loud... Read more
Incident date: Oct 21, 2025
Dual Daytime running light (DRL) LED headlights failures. The LED DRL strips integrated into the headlight assembly stopped functioning within 3 years of ownership (60,000 and 75,000) miles.. The failure requires replacing the entire headlight assembly, which can cost over $2,000 per unit, as the LED strip is not separately serviceable. DRLs are critical for vehicle visibility during daylight, r... Read more
Incident date: Oct 20, 2025
2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediate... Read more
Incident date: Oct 1, 2025
The Stabilitrac , brake & Traction control would not reset. Took to shop replaced ABS module & T/C switch. Cost me $1999.32 to fix. Problem solved.
Incident date: Aug 26, 2025
The contact owns a 2009 Toyota Tacoma. The contact stated that after maintenance service on the vehicle, it was discovered that the front subframe of the vehicle was severely corroded. The vehicle was taken to an independent mechanic, where it was inspected, and determined that the entire subframe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the... Read more
Incident date: Aug 26, 2025
The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 25V426000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R) or the image was frozen. The failure obstructed the driver's visibility, which prevented the driver fr... Read more
Incident date: Aug 26, 2025
My vehicle was repaired for a known recall related to the tailgate unlatching issue. NHTSA ID Number: 22V904000 This repair was completed, and then my tailgate continued to open unexpectedly. I have taken it back to the dealership after damage was caused to my tailgate when it fell while I was driving. They have denied my claim and continue to advise that it was repaired when, in fact, I have ... Read more
Incident date: Oct 22, 2025
I was able to follow the instructions to secure the base with absolutely no movement even with force. When placing the seat into the base, despite locking it into rear facing with audible click and lock guide green, the seat “wobbles” excessively, more than 1 inch teetering sideways and 1/2 inch back and forth swiveling despite the locked status into the base. I was told the actual seat part i... Read more
Incident date: Aug 15, 2025
Took the car to the dealer after getting alert from my GMC app saying it needed emission serviced, engine light came on, antilock brakes needing serviced. The dealership said that the engine is blown at just over 71200 miles. This car has only had service done at the dealership except for a tire change.
Incident date: Jul 22, 2025
vehicle going downhill at about 65 mph shifted to lower gear and warning light (wrench image) comes on dash. truck would not accelerate going up next hill for several seconds and then warning light went off and operation/acceleration resumed and secondary light also cleared This had occurred on another occasion but second warning light stayed on. Service station checked code and indicated th... Read more
Incident date: Oct 21, 2025
Started up the van and the following appears on the dash: ACC problem Collision Mitigation Problem Lake Keep Assist Problem Auto High Beam Problem Safety features unavailable when driving vehicle. In my research this issue has occurred with other owners of the vehicle as well.
Incident date: Oct 14, 2025
The contact owns a 2000 Winnebago Workhorse RV. The contact stated that while the RV was parked, the front windshield cracked. While the RV was parked, the contact heard an abnormally loud popping sound and became aware that the windshield had cracked. There was rust located on the metal part near the windshield. The RV was taken to a glass shop, which confirmed the cracked windshield. The RV was... Read more
Incident date: Oct 14, 2025
The contact owns a 2013 Ford F-150. The contact stated that the rearview camera displayed a blue screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was not no... Read more
Incident date: May 5, 2025
Minor side impact. All repairs were make and no issues noted
Crash
Incident date: Oct 19, 2025
While traveling Interstate 75in Florida en route to Venice Hyundai for routine oil change at 65 mph, vehicle rapidly slowed to 40mph, driver pressing on gas pedal but vehicle would not accelerate( while being tailgated by semi that was flashing warning headlights at me). There was burning smell while this was happening. Pulled onto shoulder and called Hyundai service for assistance tow truck broug... Read more
Incident date: Aug 16, 2025
An issue has surfaced with my car that it turns off while driving. Obviously this is a serious safety hazard and likely to result in an accident. Now that it has happened, it is continuing and frequently happening. I reached out to Subaru as I saw there was a recall for my car's make and model that is causing the same issue. The issue is listed as NHTSA CAMPAIGN ID: 19V297000, described as "The en... Read more