Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,191 complaints for KIA
Incident date: Nov 28, 2025
The sunroof has leaked pouring water into the car. October 29, 2025 This is the second time this has occurred. First flood was January 3, 2023. Volvo covered the first repair done by a Volvo dealership. The current estimate to repair is $13,000 by the Volvo dealer. They have the car. The electronics have not been checked yet or are part of the estimate. It is unsafe to drive a car if the electroni... Read more
Incident date: Dec 8, 2025
On 12.102025 the panoramic sunroof exploded while I was driving home, with my son in the car. Out of no where it was this huge explosive sound that, sounded like a gun shot or something. It was day time the sun out just driving along. The dealer did not state anything was wrong with the sunroof. I purchased this vehicle in November of 2025. The sunroof was not inspected upon purchase it was explai... Read more
Incident date: Dec 10, 2025
7000 miles and car having Axel issue like all other Honda Prologues. Someone lost control already. I am really worried
Incident date: Dec 1, 2025
GM declared my original engine as unfixable and decided to replace my engine luckily with 2 weeks remaining in warranty. It had similar clicking noise to everything else I've seen related to this 6.2L having issues. It currently has a new engine that can be inspected if need be. As well as receipt given to me from Klein Chevy from engine replacement. My engine could've failed while driving if I ... Read more
Incident date: Nov 17, 2025
My car has 74,000 actual miles and the transmission is acting up kicking out of gear and loosing coummcation with the tcm and a sensor comes on about bad clutch pack
Incident date: Oct 12, 2025
Big noise axle issue front left and right side
Incident date: Nov 12, 2025
I had a coolant link problem they couldn't find or fix even after taking it in over 4 times ,how I have a blown head gasket ,also different components in my Ac keep going out have had to fix 3 times in the last 3 years, both these are know issues for this year honda
Incident date: Dec 1, 2025
I had a coolant link problem they couldn't find or fix even after taking it in over 4 times ,how I have a blown head gasket ,also different components in my Ac keep going out have had to fix 3 times in the last 3 years, both these are know issues for this year honda
Incident date: Nov 27, 2025
The contact owned a 2017 Ram 1500. The contact stated that while driving at 40 MPH, the vehicle independently accelerated. The message “Service Electronic Throttle Body” warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the throttle body needed to be replaced. The vehicle was not r... Read more
Incident date: Dec 7, 2025
A few weeks ago, while driving the vehicle, it displayed an engine misfire warning had extreme vibrations, and then the vehicle broke down, left me sitting on the side of the road. After getting the vehicle towed to a Ford dealership, we found the intake valve broke off on the motor and causes catastrophic complete engine failure. This is an active recall in 21 and 2022 F1 50s with the 2.7 eco-boo... Read more
Incident date: Dec 5, 2025
Digital dash randomly goes out and stops working. Can’t see speed or any information
Incident date: Dec 8, 2025
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Dec 8, 2025
The vehicle was shifting hard and eratically on the highway. All dashboard lights came on including the ESC failure warning. A misfire in cylinder 2 occurred without any warning lights causing the vehicle engine to stop running on a highway. The mechanic repair shop did a disgnostic evaluation and reported a catastrophic engine failure from cylinder 2. The engine does not run and requires full rep... Read more
Incident date: Dec 8, 2025
The vehicle was shifting hard and eratically on the highway. All dashboard lights came on including the ESC failure warning. A misfire in cylinder 2 occurred without any warning lights causing the vehicle engine to stop running on a highway. The mechanic repair shop did a disgnostic evaluation and reported a catastrophic engine failure from cylinder 2. The engine does not run and requires full rep... Read more
Incident date: Dec 5, 2025
When I am coming to a stop , but not a complete stop ( such as at a yield sign) the vehicle hesitates when I hit the throttle. It takes a second for the truck to engage. This is very dangerous. I believe that this could potentially cause a collision due to the vehicle not beginning motion when the throttle is pushed.
Incident date: Nov 12, 2025
Throttle hesitation from stop. Delay in acceleration poses a safety risk when driving.
Incident date: Dec 9, 2025
Whining noise during acceleration in any gear, gets louder as acceleration advances
Incident date: Oct 10, 2025
While driving at highway speeds, multiple warning lights illuminated on the dashboard at the same time, including engine and powertrain warnings. The vehicle suddenly began operating abnormally, with loss of power and unstable driving behavior, making it unsafe to continue driving. This same issue has occurred multiple times previously and the vehicle has been taken to an authorized Chevrolet dea... Read more
Incident date: Oct 31, 2025
I purchased a 2017 F150 in March of 25’. Miraculously no issue started until approx 4000 miles after the purchase. The dealer warranty was good for 3500. In the months that preceded issue after issue began to arise. First and least important in my personal opinion. I get in my truck to head to work and my sliding back glass is laying in backseat, completely intact with the track it slides on. On... Read more
Incident date: Dec 8, 2025
My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and c... Read more
Incident date: Dec 3, 2025
The vehicle is relatively new 2019 and mileage is low 45000 car was humming for no reason for a day or two and its well maintained, today at busy thoroughfare it stalled at intersection of ave u and another street and was behaving erratically due to know manufacture defect of Toyota Transmission UA80E/F that causes sudden stall and thank god have. I stalled on highway it would have been a catastro... Read more
Incident date: Dec 3, 2025
Sunroof, shattered or exploded while driving on the highway, due to defect. nothing hit it to cause the breakage
Incident date: Dec 3, 2025
Rear windshield shattered as I closed my drivers side door while getting in
Incident date: Aug 23, 2025
Odometer Fraud. The contact purchased a 2015 Nissan Murano. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 80,300. It was later discovered that the mileage on Carvana was 179,690 on November 9, 2025.
Incident date: Aug 23, 2025
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, there was a loud rattling sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle jerked unexpectedly, with the check engine warning light illuminated. Additionally, the contact stated tha... Read more
KIA
SPORTAGE HYBRID
(2023) - ELECTRICAL SYSTEM
Dec 9, 2025
Incident date: Dec 7, 2025
The contact owns a 2021 Nissan Rogue. The contact stated that after starting the vehicle and then turning off the vehicle and entering the residence, the contact then attempted to restart the vehicle, and the vehicle failed to restart. Several unknown warning lights were illuminated. The contact was unable to roll down the windows. The contact was assisted with jumpstarting the vehicle. The vehicl... Read more
KIA
SPORTAGE HYBRID
(2023) - POWER TRAIN
Dec 9, 2025
Incident date: Dec 7, 2025
On multiple occasions, when I accelerate — even lightly — the transmission of my 2019 Toyota Camry emits a persistent whining noise. The noise appears as I press the accelerator and increases in pitch and volume as I continue accelerating. As soon as I ease off the accelerator, the whining stops immediately. This behavior happens during normal driving — not under extreme conditions or aggres... Read more
KIA
SPORTAGE HYBRID
(2023) - ENGINE
Dec 9, 2025
Incident date: Dec 7, 2025
On multiple occasions, when I accelerate — even lightly — the transmission of my 2019 Toyota Camry emits a persistent whining noise. The noise appears as I press the accelerator and increases in pitch and volume as I continue accelerating. As soon as I ease off the accelerator, the whining stops immediately. This behavior happens during normal driving — not under extreme conditions or aggres... Read more
Incident date: Dec 9, 2025
I brought my 2023 Yukon in for the 6.2 GM inspection, and was told my engine was good, and the engine oil was changed. Approximately 3 weeks later the engine in the Yukon failed (seized) while I was towing my boat at 55mph, nearly causing an accident. I was able to pull the vehicle and boat to the side of the highway in a precarious location, which put me, my family and property in danger. ... Read more
Incident date: Dec 9, 2025
Vehicle flashed with a "check hybrid system. Stop safely" warning and then forced me to slow until my vehicle stopped - I could no longer press the gas pedal. I was on a highway and luckily was able to pull over safely before the vehicle came to a complete stop, but that was not guaranteed. I ended up being towed to a Kia Dealership where they informed me this was an issue under recall, but that r... Read more
Incident date: Jan 1, 2025
Vehicle experiences sudden and dangerous loss of power while driving, including hesitation during acceleration, consistent with connecting-rod bearing failure risk known in this model’s GDI engine. Dealer estimate found timing and oil-flow component failures connected to internal engine damage. Vehicle is unsafe to drive and stalls/lacks power unexpectedly, creating a high risk of crash.”
Incident date: Dec 1, 2025
Driving and something came from underneath the vehicle and cause me to swerve in all the airbags deployed
Incident date: Oct 6, 2025
An independent service center diagnosed my car as having a fuel leak stemming from the fuel rail and fuel injectors. This is a fire hazard due to a gas leak. There is a gas smell in the interior cabin that I noticed approximately one month ago. I believe this pertains to NHTSA ID #21V961, and I would like NHTSA to consider including my VIN in this recall.
Incident date: Oct 6, 2025
I purchased a new 2025 Audi Q3 8/18/25 and immediately experienced a potential safety issue with the driver’s seat. The seat structure did not provide stable or secure support, which affected my ability to maintain proper posture and full control of the vehicle while driving. This created concerns about safe operation, particularly during braking, steering, and longer periods of driving. I repo... Read more
Incident date: Oct 6, 2025
Coolant radiator failure at 15,000 miles no available fix from Chevrolet
Incident date: Feb 15, 2025
RAM does over the air software updates. An update they did early summer 2025 was likely for the RAM RHO and not the TRX. A lot of features changed to RHO graphics and the U Connect 5 system became unstable and would not load properly. While in this state, the ability to select vehicle functions was not possible. (Radio, suspension selections and modes, air conditioning etc.) Attempting a reset pr... Read more
Incident date: Mar 1, 2025
While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to decelerate as I tried to get to a safe spot out of the interstate lanes. After “resetting” the veh... Read more
Incident date: Mar 1, 2025
While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to decelerate as I tried to get to a safe spot out of the interstate lanes. After “resetting” the veh... Read more
Incident date: Nov 26, 2025
The contact owns a 2015 GMC Yukon XL. The contact stated that when the vehicle was started, the vehicle started shaking with a tapping sound coming from the engine compartment. The contact stated that there were no warning lights illuminated. The contact stated that while driving at an undisclosed speed around the block, the failure persisted. The vehicle was parked at the residence. The vehicle w... Read more
Incident date: Dec 1, 2025
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
Crash
1 injured
Incident date: Dec 9, 2025
The contact owns a 2025 Forest River Flagstaff RV equipped with a Magic Chef 21-inch Built-In Range Oven, Model Number: MCFR21TTB2. The contact stated that while his wife was cooking, the stove's glass top cover exploded into pieces and shattered in her face. No injuries were sustained, and no medical attention was received. The dealer was made aware of the failure; however, the RV was not diagnos... Read more
Incident date: Dec 9, 2025
The contact owns a 2025 Forest River Flagstaff RV equipped with a Magic Chef 21-inch Built-In Range Oven, Model Number: MCFR21TTB2. The contact stated that while his wife was cooking, the stove's glass top cover exploded into pieces and shattered in her face. No injuries were sustained, and no medical attention was received. The dealer was made aware of the failure; however, the RV was not diagnos... Read more
Incident date: Dec 8, 2025
My 2020 Camry has been nothing but a problem and Toyota is noncompliant with helping me. The service recall for the fuel pump was fixed at Vaughn Toyota in Bastrop La .. a week later I still had the same issues. They refused to put another fuel pump on my car even thought the fuel pump had a one year warranty. I then took it to Landers in Little Rock and since I had “codes” I had to pay $180 d... Read more
Incident date: Dec 8, 2025
My 2020 Camry has been nothing but a problem and Toyota is noncompliant with helping me. The service recall for the fuel pump was fixed at Vaughn Toyota in Bastrop La .. a week later I still had the same issues. They refused to put another fuel pump on my car even thought the fuel pump had a one year warranty. I then took it to Landers in Little Rock and since I had “codes” I had to pay $180 d... Read more
Incident date: Oct 28, 2025
The contact owns a 2023 Toyota Tacoma. The vehicle was taken to the local dealer for the recall repair of NHTSA Campaign Number: 24V152000 (Power Train). The contact became aware of a weld splatter and that the nuts were rusted. The dealer marked the vehicle repaired; however, the contact stated that the repair was not completed. The vehicle was taken back to the local dealer, where the nuts and b... Read more
Incident date: Oct 28, 2025
We had to replace the engine about 4 years ago and we’re still getting gas smell into the cabin. About 3 years ago, we broke down on the road because the transmission quit. All our repairs have been done through Ford service department. We are now broke down again because of the transmission. Something has to be done with the Ford Escape!
Incident date: Oct 28, 2025
We had to replace the engine about 4 years ago and we’re still getting gas smell into the cabin. About 3 years ago, we broke down on the road because the transmission quit. All our repairs have been done through Ford service department. We are now broke down again because of the transmission. Something has to be done with the Ford Escape!
Incident date: Dec 8, 2025
Truck was purchased Aug 2024 During first few months, I felt a shudder/vibration when either holding speed and/or slightly accelerating between 30-45 mph, usually at 1100-1300 RPM. Current Odometer 33,995 In the last month the truck has began to vibrate worse. I have a "Rumblestrip" feeling when at the same speeds. More noticeable on surface roads when following behind traffic at 30-45 mph. Gene... Read more
Incident date: Nov 29, 2025
On 12/3/2025 at approximately 9:46 am, I was driving at about 30 mph when a SiriusXM advertisement suddenly appeared on the infotainment screen. The pop-up took over the entire display and required manual dismissal to regain access to navigation and audio controls. This interruption forced me to divert my eyes and hand from the road. I have video evidence showing the ad appearing while the car wa... Read more
Incident date: Nov 29, 2025
At 70,000 miles the Santa Fe was consuming oil at 1.5 quarts per 1000 miles. It is a 2.4 engine. The Hyundai dealership did an oil consumption test and verified the consumption. They want to do a combustion chamber cleaning and have me run it 1000 miles. The vehicle is unsafe because this defective engine could seize up at any time. I am trying to have Hyundai USA replace the engine asap. I have a... Read more