Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,147 complaints for KEYSTONE
Incident date: Jun 26, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE COUGAR TRAILER WITH MILESTAR ST 225/75D-15 TIRES. HE NOTICED GOLF-BALL SIZED BUBBLES ON THE SIDEWALLS OF THE TIRES. THE CONTACT STATED THAT HIS TIRES WERE REPLACED. UPDATED 02-01-08. *KB THE CONSUMER STATED THE TIRES HAD VERY WEAK SIDEWALLS.
Incident date: Jul 27, 2007
TIRE BLOWOUT. TREAD SEPARATION FROM PLY CAUSING PROPERTY DAMAGE TO OUR 5TH WHEEL CAMPER ON JULY 27 2007. TIRES HAD LESS THAN 8,000 MILES AND WERE PROPERLY INFLATED. (TIRE INFLATION AND WALK AROUND HAD BEEN COMPLETED 60 MILES PRIOR TO BLOW OUT) THIS WAS THE SECOND TIRE TO FAIL ON THIS CAMPER. THE FIRST TIRE ALSO HAD TREAD SEPARATION. DEALER WOULD NOT CLAIM RESPONSIBILITY FOR FIRST TIRE SEPARATION N... Read more
Incident date: May 1, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THERE WAS A HORRIBLE SMELL SIMILAR TO GASOLINE FUMES IN THE VEHICLE, WHICH BURNED HER EYES AND NOSE. THE SMELL WORSENED IN HOT WEATHER. HER DAUGHTER HAD TO RUN OUT OF THE VEHICLE BECAUSE HER EYES WERE BURNING. THE CONTACT NOTIFIED KEYSTONE AND THEY STATED THAT IT WAS NORMAL FOR A NEW CAMPER. THIS IS NOT HER FIRST NEW CAMPE... Read more
KEYSTONE
MONTANA-MOUNTAINEER
(2006) — TIRES:TREAD/BELT
Jul 20, 2007
Incident date: Jul 19, 2007
TL*THE CONTACT OWNS A 2006 KEYSTONE MONTANA-MOUNTAINEER. THE VEHICLE HAS DURO TIRES, SIZE 225/75D15D, DISTRIBUTED BY WHAFONG TIRES. THE CONTACT NOTICED THAT THE TREAD SEPARATED ON ALL FOUR TIRES. THE MANUFACTURER INFORMED THE CONTACT TO MAIL PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 7,000. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
Incident date: Jul 14, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE RAPTOR RP299 FIFTH WHEEL. THE CONTACT STATED THAT THE PLACARD FOR THE TIRE DID NOT MATCH THE ACTUAL TIRE ON THE VEHICLE. HE STATED THAT THERE WAS CONFLICTING INFORMATION, WHICH HE BELIEVED TO BE A SAFETY HAZARD. HE ALSO STATED THAT THIS INFORMATION CONFUSED THE DEALER. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. THE CURRENT MILEAGE IS 4,000 AND THE FAILURE ... Read more
Incident date: May 12, 2002
ARE TIRES WITH LT LEGAL TO INSTALL ON TRAILERS MOST EVERY THING I HAVE READ STATED TRAILERS SHOULD HAVE TIRES THAT STARTED WITH ST , THERE WERE TOO MANY TIRE FAILURES ON TIRES THAT HAVE BEEN INSTALLED ON TRAILERS THAT STARTED WITH LT, AND THE MANUFACTURER STATED THEY WERE LEGAL.. LT TIRE 10 PLY HAS 2 PLY SIDEWALL, ST 10 PLY TIRE HAS 4 PLY SIDEWALL. CARDINAL RV MANUFACTURER FORREST RIVER HAS... Read more
Incident date: Jun 16, 2007
TL*THE CONTACT OWNS A 2005 KEYSTONE COUGAR. WHILE DRIVING 60 MPH, THE PASSENGER SIDE REAR THERMO KING TIRE BLEW OUT AND DAMAGED THE PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. THE SPARE TIRE WAS PLACED ON THE VEHICLE, HOWEVER, AFTER DRIVING 500 MILES, THE SPARE BLEW OUT AS WELL. THE ORIGINAL AND THE SPARE TIRE WERE THE SAME BRAND, MODEL, AND SIZE. THE DOT NUMBER WAS UNKNOWN. NO OTHER VEHICLE... Read more
KEYSTONE
CHALLENGER
(2005) — SERVICE BRAKES, HYDRAULIC
Jul 9, 2007
Incident date: Jun 1, 2005
TL*THE CONTACT OWNS A 2005 KEIFERBUILT GENESIS XE103. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPAIRED TEN TIMES. THE TIRES ARE FAILING AND SHE BELIEVES THAT THE AXLES ON THE TRAILER ARE TOO SMALL. THE FAILURES HAVE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE NAME OF THE MANUFACTURER WAS NOT AVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES ... Read more
KEYSTONE
CHALLENGER
(2005) — TIRES
Jul 9, 2007
Incident date: Jun 1, 2005
TL*THE CONTACT OWNS A 2005 KEIFERBUILT GENESIS XE103. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPAIRED TEN TIMES. THE TIRES ARE FAILING AND SHE BELIEVES THAT THE AXLES ON THE TRAILER ARE TOO SMALL. THE FAILURES HAVE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE NAME OF THE MANUFACTURER WAS NOT AVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES ... Read more
Incident date: Apr 16, 2007
2002 KEYSTONE/SPRINTER 5TH WHEEL TRAVEL TRAILER. THE CONNECTION METHOD FOR THE SIDES TO THE FRONT OF THE UNIT IS FAULTY. THE FRONT OF MY UNIT DELAMINATED AND IF I DID NOT NOTICE AND SECURE WITH 3.5 SHEET ROCK SCREWS THE SIDE COULD HAVE BEEN TORN AWAY FROM THE VEHICLE WHILE TRAVELING SENDING PIECES OF FIBERGLASS AND PLYWOOD INTO TRAFFIC. I EMAILED KEYSTONE WITH THE PROBLEM WITH PICTURES. KEYSTONE S... Read more
Incident date: Apr 15, 2007
SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK
Incident date: Apr 15, 2007
SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK
Incident date: Apr 15, 2007
SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK
Incident date: May 26, 2007
NANKING MILESTAR TRAILER TIRES SIDEWALL FAILURE/CRACKING ST225/75R15 LOAD RANGE D
Incident date: May 30, 2007
TIRE FAILURE. NANCO BRAND TIRES INSTALLED FROM THE MANUFACTURER,KEYSTONE), ON A NEW TRAVEL TRAILER. *AK
Incident date: Apr 25, 2007
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE REFRIGERATOR WAS SERVICED FOR NHTSA RECALL # 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR WHO CHARGED $149.33 FOR LABOR. THE WORK ORDER SPECIFICALLY STATED, "PERFORMED RECALL WORK" AND NO OTHER WORK WAS AUTHORIZED. THE PURCHASE DATE WAS UNKNOWN. THE CONSUMER PROVIDED A COPY OF TH... Read more
Incident date: Apr 2, 2007
COUGAR 5TH WHEEL CAMPER CUSTOMER HAS HAD SEVERAL TIRE REPLACEMENTS AND BELIEVES THAT THEY SHOULD BE REIMBURSED FOR THE TIRES AND DAMAGE DONE TO CAMPER**CC THE CONSUMER BELIEVED THE TIRES FOR THE CAMPER WERE UNDER RATED WHICH WAS THE REASON HE CONTINUED TO EXPERIENCE TREAD SEPARATION AND TIRE WEAR. *JB
Incident date: Apr 6, 2007
MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB
Incident date: Feb 25, 2007
TL* THE CONTACT OWNS A 2005 KEYSTONE MONTANA. THE TRAILER WAS RAISED FOUR INCHES FROM THE TRUCK BED WHEN NORMALLY IT WAS RAISED EIGHT INCHES. THE FAILURE WAS DUE TO THE FRAME WORK BEING CRACKED. THE CAMPER WAS REPAIRED. HOWEVER, IT FAILED AGAIN, AND WAS CURRENTLY BEING REPAIRED. THE CONTACT HAS PICTURES AND REPAIR INVOICES. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.*AK THE CONSUMER... Read more
Incident date: Feb 25, 2007
TL* THE CONTACT OWNS A 2005 KEYSTONE MONTANA. THE TRAILER WAS RAISED FOUR INCHES FROM THE TRUCK BED WHEN NORMALLY IT WAS RAISED EIGHT INCHES. THE FAILURE WAS DUE TO THE FRAME WORK BEING CRACKED. THE CAMPER WAS REPAIRED. HOWEVER, IT FAILED AGAIN, AND WAS CURRENTLY BEING REPAIRED. THE CONTACT HAS PICTURES AND REPAIR INVOICES. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.*AK THE CONSUMER... Read more
Incident date: Apr 15, 2007
DOMETIC RECALL 06E-076, MANUFACTURER STATES THEY ARE NOT GOING TO REPAIR THE DEFECT, THEY ARE ONLY GOING TO COVER IT UP SO WHEN IT DOES FAIL IT WON'T BURN MY TRAILER DOWN. THE RECALL NOTICE STATES THAT IT MUST BE SHUT DOWN AND NOT OPERATED UNTIL THE UNIT IS FIXED. I WANT MY UNIT FIXED NOT PATCHED . DOMETIC HAS ADMITTED THERE IS A SEVERE SAFETY HAZARD WITH THIS UNIT AND IT CAN CAUSE DEATH OR INJURY... Read more
Incident date: Feb 25, 2007
TL*THE CONTACT OWNS A 2005 KEYSTONE MONTANA 3295RK 5TH WHEEL. THE WELDING MECHANIC STATED THAT OVER TIME THE SOLID TUBING THAT HAS AIR SPACE IN THE MIDDLE WORE OUT AND CAUSED CRACKS IN THE KING PIN BOX. THE MECHANIC OBSERVED ADDITIONAL STRESS FRACTURES, AND THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE KING PIN BOX WAS ATTACHED TO THE HITCH AND WAS CONNECTED TO THE VEHICLE. THE MECH... Read more
Incident date: Mar 10, 2007
TL*- THE CONTACT STATED THAT THE 2002 KEYSTONE SPRINTER'S DOMETIC REFRIGERATOR MODEL # RM2852, SERIAL # 14200164 WAS INVOLVED IN RECALL 06E076000. THE CONTACT WANTED TO COMPLAIN THAT THE SERVICE CENTER, PISMO COAST RV SERVICE CENTER, WILL NOT THE HONOR THE RECALL BECAUSE DOMETIC WAS NOT PAYING ENOUGH MONEY TO DO THE JOB ,AND THEY WILL NOT RETURN THE SERVICE CENTER PHONE CALLS. THERE HAD BEEN N... Read more
KEYSTONE
SPRINGDALE
(2003) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 16, 2007
Incident date: Sep 15, 2006
TL*- THE CONTACT STATED THAT HER 2003 KEYSTONE SPRINGDALE BUMPER POOL TRAVEL TRAILERS DOMETIC REFRIGERATOR MODEL # RM2652, SERIAL # 32003447 HAD BEEN LEAKING COOLANT SINCE 9/15/2006, LAST DAY OF USE. THE DOMETIC REFRIGERATOR WAS LEAKING COOLANT, BUT THE SERIAL NUMBER WAS NOT INCLUDED IN THE RECALL. *AK UPDATE *4/23/07TR
Incident date: Aug 1, 2006
TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER,... Read more
Incident date: Aug 1, 2006
TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER,... Read more
KEYSTONE
SPRINTER
(2005) — SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Mar 9, 2007
Incident date: Aug 1, 2006
TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER,... Read more
KEYSTONE
CHALLENGER
(2002) — EQUIPMENT
Mar 6, 2007
Incident date: Mar 6, 2007
TL- THE CONTACT STATED THAT HE RECEIVED HIS RECALL IN THE MAIL TODAY 03/06/2007). THE CONTACT CALLED DOMETIC, WHO STATED THAT THE SECONDARY BURNER HOUSING WILL BE INSTALLED TO CONTAIN THE FIRE AND THAT IT WILL NOT PREVENT THE FIRE. *AK
KEYSTONE
CHALLENGER
(2002) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 6, 2007
Incident date: Mar 6, 2007
TL- THE CONTACT STATED THAT HE RECEIVED HIS RECALL IN THE MAIL TODAY 03/06/2007). THE CONTACT CALLED DOMETIC, WHO STATED THAT THE SECONDARY BURNER HOUSING WILL BE INSTALLED TO CONTAIN THE FIRE AND THAT IT WILL NOT PREVENT THE FIRE. *AK
Incident date: Mar 4, 2007
TL* THE CONTACT OWNS A 1998 MAZDA MILLENIA. THE CONTACT STATED THAT THE KEYLESS ENTRY FAILED FREQUENTLY. THE CONTACT HAD TO REPLACE THE KEYLESS ENTRY KEY TWICE. ALSO, THE CONTACT LOST THE KEY DUE TO THE FREQUENT FAILURES. *AK
Incident date: Oct 12, 2006
INCIDENT DESCRIPTION: WE PURCHASED A NEW 2004 KEYSTONE COUGAR TRAVEL TRAILER THAT I SAY HAVE EXTREMELY DANGEROUS TIRES ON IT. WE HAD ONE BLOW OUT ON A LONG TRIP LAST YEAR, AND THIS FALL WE HAD TWO MORE BLOW OUT ON TWO SEPARATE OCCASIONS AND ALL THREE DID (EACH CASE) ABOUT $1500.00 IN DAMAGE TO THE TRAILER. THE FIRST ONE, THERE WAS NOTHING LEFT TO THE TIRE WHEN WE GOT STOPPED. THE SECOND WAS SHRE... Read more
Incident date: Jul 15, 2005
2006 ZEPPELIN TRAVEL TRAILER, BY KEYSTONE, HAD MAJOR FRAME DAMAGE. I PURCHASED TRAILER IN INDIANA AND FRAME DAMAGE HAPPENED ON THE WAY TO ALASKA IN 2005. THE EXACT DATE OF THE FRAME DAMAGE IS UNCERTAIN AS IT WAS NOT DISCOVERED UNTIL AFTER WINTER STORAGE. THE DEALER FOUND IT IN MAY OF 2006. DEALER IN ALASKA SAID IT COULD NOT BE REPAIRED. THE DAMAGE COULD HAVE BEEN MORE SERIOUS AND COULD HAVE CAUSED... Read more
Incident date: Jan 6, 2007
WHILE OPERATION OF THE LIPPERT SLIDEOUT IN OUR '04 KEYSTONE 285EFS FIFTH WHEEL, THE SLIDE STOPPED. UPON INVESTIGATION (FOLLOWING WIRES, CHECKING FUSE, CONTACTS, ETC.) I FOUND BURNT OUT AND MELTED WIRE NUTS DIRECTLY BEHIND THE FUSE PANEL LYING IN SAWDUST. THE WIRES ARE 10 GAUGE (30 AMP). ONE STRIPPED END WAS AN INCH IN LENGTH WHILE THE OTHER WAS LESS THAN 1/16". THESE WIRES PROVIDE FULL 12 VOLT AMP... Read more
KEYSTONE
SPRINGDALE
(2001) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jan 12, 2007
Incident date: Oct 15, 2006
DOMETIC REFRIGERATOR FAILURE: *JB
KEYSTONE
SPRINGDALE
(2002) — STRUCTURE:BODY
Dec 27, 2006
Incident date: Dec 5, 2006
TL* - THE CONTACT HAS A KEYSTONE SPRINGDALE CAMPER AND THE SIDING PULLED AWAY FROM THE FRAME WHILE DRIVING AT 50 MPH. .THE CONTACT TOOK THE CAMPER TO THE DEALER, AND THE MANUFACTURER TOLD THEM THAT IT HAD A 12 YEAR STRUCTURE WARRANTY, AND THIS VEHICLE WAS NOT INCLUDED.*AK
Incident date: Jul 8, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEAL... Read more
Incident date: Jul 8, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEAL... Read more
Incident date: Jul 8, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEAL... Read more
Incident date: Jul 8, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEAL... Read more
Incident date: Jul 8, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEAL... Read more
Incident date: Oct 1, 2006
AXLES ON TRAILER IMPROPERLY MANUFACTURED, CAUSING EXCESSIVE TIRE WEAR ON THE INSIDE OF ALL FOUR TIRES. AL-KO AGREED TO REPLACE AXLES, BUT WOULDN'T COVER LABOR OR REPLACEMENT OF TIRES WITH LESS THAT 5,000 MILES. *NM
Incident date: Oct 22, 2006
TREAD SEPARATION OCCURRED WITH A MISSION LOADMAX T-108 RADIAL TUBELESS TRAILER TIRE, SIZE ST235/80R-16E, MANUFACTURED BY NANKANG IN CHINA, AND DISTRIBUTED IN THE US BY TIRE CO, INC. THE TIRE WAS ONE OF FOUR LIKE TIRES ON MY 2006 KEYSTONE MONTANA FIFTH WHEEL TRAILER, MODEL 3400RL, PURCHASED NEW IN APRIL 2006 AND WITH LESS THAN 4000 MILES ON THE TIRES AT THE TIME OF THE INCIDENT. THE INCIDENT HAPP... Read more
Incident date: Aug 30, 2006
DT*: THE CONTACT STATED THE KING PIN BOX AREA WELDS BEGAN TO FAIL. THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER. THE FRAME MANUFACTURER AND THE TRAILER MANUFACTURER WERE NOTIFIED.
KEYSTONE
SPRINGDALE
(2005) — STRUCTURE:FRAME AND MEMBERS
Nov 27, 2006
Incident date: Nov 27, 2006
DT*: THE CONTACT STATED WHILE THE FIFTH WHEEL TRAILER WAS PARKED, THE INNER WALL AND WALL FRAME SUPPORTS DROPPED WITHOUT WARNING. THE TRAILER WAS INSPECTED BY THE DEALER, WHO DETERMINED THE FRAME SUPPORTS WERE NOT ADEQUATE, AND THE OUTRIGGERS NEEDED TO BE REPLACED. ALSO, THE TRAILER HAD ADDITIONAL SUPPORTS INSTALLED ALONG THE FRAME WALL AND FLOOR. THE PROBLEM PERSISTED, AND THE MANUFACTURER WAS... Read more
Incident date: Oct 14, 2006
MY FIFTH WHEEL TRAILER IS WEARING OUT ALL FOUR TIRES ON THE INSIDE EDGE. WEAR SEVERE ENOUGH THAT I HAD TO USE SPARE ON ONE WHEEL, CAUSED HAVING TO CHANGE TIRE ON EDGE OF INTERSTATE HIGHWAY. THE AXLES WERE MANUFACTURED BYAL-KO. THEY REFUSED TO DO ANYTHING AS THEY SAID THEY WERE OUT OF WARRANTY. DURING INVESTIGATING I FOUND THAT THERE ARE MANY RV'S WITH THE SAME TROUBLE, ALL WITH AL-KO AXLES. I ... Read more
KEYSTONE
MONTANA-MOUNTAINEER
(2005) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Nov 16, 2006
Incident date: Nov 16, 2006
DOMETIC REFRIGERATOR MOD# RM2862 SER# 42703351. I HAD A FAILURE OF MY REFRIGERATOR. STRONG AMMONIA SMELL INSIDE THE TRAILER, YELLOW STAIN NEAR BURNER TUBE AND GOT HOT ENOUGH TO BURN THE SURFACE OF THE SHEET METAL. MY REAL COMPLAINT IS THAT THE MFG KNOWS OF THE PROBLEM AND THE DANGERS AND HAS NOT NOTIFIED THE CONSUMERS. I HAD DONE SOME READING IN A OWNERS FORUM I AM IN AND A MEMBER LOST THEIR TRA... Read more
Fire
Incident date: Nov 3, 2006
DEFECTIVE AXLES CAUSING SEVERE TIRE WEAR. I ALSO AM AWARE OF TWO OTHER LAREDO TRAILERS WITH THE SAME PROBLEM. ONE OF WHICH SUFFERED A TIRE FAILURE DUE TO THIS AXLE PROBLEM. *JB
Incident date: Oct 23, 2006
DT*: THE CONTACT STATED THE TIRES WERE WEARING PREMATURELY ON THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE AXLES WERE BENT. THE AXLES WERE REPLACED. *AK
Incident date: Oct 10, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BUMPER METAL WAS OBSERVED TO BE TORN ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE TRAILER TO THE SERVICE DEALER FOR INSPECTION. *AK UPDATED 11/30/06. *JB
Incident date: Oct 10, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BUMPER METAL WAS OBSERVED TO BE TORN ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE TRAILER TO THE SERVICE DEALER FOR INSPECTION. *AK UPDATED 11/30/06. *JB