Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,147 complaints for KEYSTONE
KEYSTONE
MONTANA-MOUNTAINEER
(2005) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Apr 1, 2008
Incident date: Mar 24, 2008
TL*THE CONTACT OWNS A 2005 KEYSTONE MONTANA-MOUNTAINEER. THE CONTACT NOTICED YELLOW RESIDUE ON THE BACK OF THE REFRIGERATOR. HE SHUT OFF THE REFRIGERATOR AND CALLED DOMETIC. DOMETIC STATED THAT HIS SERIAL NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD LIKE THE RECALL EXPANDED TO INCLUDE HIS SERIAL NUMBER. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. THE NAME OF THE DEALER WAS UNAVAI... Read more
KEYSTONE
SPRINGDALE
(2002) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 18, 2008
Incident date: Feb 2, 2008
TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE CONTACT RECEIVED A RECALL NOTICE ON FEBRUARY 3, 2008 FOR THE DOMETIC REFRIGERATOR. HE CALLED THE DEALER THE SAME DAY AND WAS INFORMED TO GET AN ESTIMATE AND CALL THEM BACK. THE CONTACT RECEIVED AN ESTIMATE AND CALLED THE DEALER BACK. SINCE THAT TIME, THE DEALER HAS BEEN NOTIFIED THREE TIMES AND STATED THAT THE SITUATION WOULD BE RESOLVED. TH... Read more
Incident date: Aug 17, 2007
TL*THE CONTACT OWNS A 2001 KEYSTONE RV. THE VEHICLE HAS A DOMETIC, MODEL NUMBER RM2852 REFRIGERATOR. THE CONTACT REPLACED HIS FIRST DOMETIC DUE TO FLUID LEAKAGE BEFORE IT FAILED. THE SECOND DOMETIC BEGAN LEAKING AND ALSO FAILED. HE PAID OUT OF POCKET FOR THE REPAIR OF THIS DOMETIC. NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT: RECREATIONAL VEHICLE) WAS LATER ISSUED AND THE CONTACT ATTEMPTED ... Read more
Incident date: Nov 17, 2003
2003 MONTANA 5TH WHEEL BURNT DUE TO A DOMETIC REFRIGERATOR. CONSUMER STATES THAT THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED IN OR AROUND THE REFRIGERATOR. *KB
Fire
Incident date: Aug 10, 2007
THE WEAKEST LINK I OWN A 2004 KEYSTONE SPRINTER. THIS RV UNIT HAS 30,000 TOWED MILES. THIS RV HAS THE DOUBLE EYE SUSPENSION SYSTEM. DURING MY TRAVELS IN 2007 A SET OF SHACKLE PLATES BROKE. THIS PART FAILURE HAS RESULTED IN A $1500.00 LOSS INCLUDING A BENT AXLE, SUSPENSION PARTS AND DAMAGED TIRES. YES, I AM OUT OF WARRANTY. KEYSTONE SPRINTER PROVIDED AN $800.00 COMPENSATION. THIS SU... Read more
KEYSTONE
SPRINGDALE
(2001) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 6, 2008
Incident date: Dec 10, 2007
DOMETIC REFRIGERATOR YEAR 2001 SPRINGDALE RV MOD # RM 2652 SERIAL # 14200177," FAILED TO KEEP FOOD COOL WHILE WE WERE STAYING IN IT." THERE WAS A VERY FOUL ODOR. AFRAID TO USE THIS THING AGAIN ." WE WERE NEVER NOTIFIED BY DEALER WHERE WE PURCHASED RV (DANDY RV BIRMINGHAM AL OF A RECALL OR DANGER TO US. WE KNEW NOTHING ABOUT RECALL ON THIS THING TILL WE FOUND ARTICLE IN THE 2008 EQUUS HORSE MAG... Read more
Incident date: Jul 23, 2003
TL*THE CONTACT OWNS A 2003 KEYSTONE CABANA. THE CONTACT BECAME SICK AFTER BEING IN THE VEHICLE FOR APPROXIMATELY ONE HOUR. A NEWS BROADCAST STATED THAT THE VEHICLE HAD FORMALDEHYDE. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED OR TESTED FOR FORMALDEHYDE. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 03-19-08 *BF UPDATED 03/19/08 *TR
Incident date: Jul 23, 2003
TL*THE CONTACT OWNS A 2003 KEYSTONE CABANA. THE CONTACT BECAME SICK AFTER BEING IN THE VEHICLE FOR APPROXIMATELY ONE HOUR. A NEWS BROADCAST STATED THAT THE VEHICLE HAD FORMALDEHYDE. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED OR TESTED FOR FORMALDEHYDE. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 03-19-08 *BF UPDATED 03/19/08 *TR
Incident date: Jul 20, 2003
TL*THE CONTACT OWNS A 1998 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT RECEIVED A RECALL NOTICE. PRIOR TO RECEIVING THE NOTICE, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE FAILURE REPAIRED AT THE COST OF $1,000. AFTER RECEIVING THE RECALL NOTICE, THE CONTACT CALLED THE DEALER REGARDING REIMBURSEMENT. THE DEALER AGREED TO REIMBURSE THE CONTACT, BUT LATER DECLINED EVEN THOUGH HIS VEHIC... Read more
Incident date: Oct 15, 2007
TL*THE CONTACT OWNS A 2002 LAREDO FIFTH WHEEL. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V134000 (EQUIPMENT:RECREATIONAL VEHICLE). THE REMEDY CONSISTED OF PLACING SHEET METAL AROUND THE TUBING INSTEAD OF PERFORMING AN ACTUAL REPAIR. HE IS CONCERNED THAT THE VEHICLE WILL CATCH FIRE WHILE HE AND HIS FAM... Read more
KEYSTONE
SPRINGDALE
(2006) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Feb 15, 2008
Incident date: Aug 19, 2006
TL*THE CONTACT OWNS A 2006 KEYSTONE SPRINGDALE. THE CONTACT STATED THAT THERE ARE FUMES INSIDE THE VEHICLE THAT BURN HER EYES. THE DEALER STATED THAT THE CAUSE MAY BE FORMALDEHYDE AND RECOMMENDED THAT SHE AIR OUT THE VEHICLE. THE WINDOWS HAVE BEEN CRACKED AND THE DOORS OPENED SINCE AUGUST OF 2006, BUT THE FUMES ARE STILL PRESENT. THE CONTACT BELIEVES THE FUMES ARE COMING FROM THE CARPET AND WO... Read more
KEYSTONE
SPRINGDALE
(2006) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Feb 15, 2008
Incident date: Aug 19, 2006
TL*THE CONTACT OWNS A 2006 KEYSTONE SPRINGDALE. THE CONTACT STATED THAT THERE ARE FUMES INSIDE THE VEHICLE THAT BURN HER EYES. THE DEALER STATED THAT THE CAUSE MAY BE FORMALDEHYDE AND RECOMMENDED THAT SHE AIR OUT THE VEHICLE. THE WINDOWS HAVE BEEN CRACKED AND THE DOORS OPENED SINCE AUGUST OF 2006, BUT THE FUMES ARE STILL PRESENT. THE CONTACT BELIEVES THE FUMES ARE COMING FROM THE CARPET AND WO... Read more
Incident date: Jul 10, 2007
TL*THE CONTACT OWNS A 2005 KEYSTONE COUGAR. THE VEHICLE HAS TIRECO MISSION, SIZE ST22575R15 TIRES. THE CONTACT NOTICED BULGES IN THE CENTER TIRE. THE TIRE EVENTUALLY BLEW OUT AND CAUSED MINIMAL DAMAGE. ANOTHER BLOWOUT OCCURRED LATER, WHICH CAUSED MORE SUBSTANTIAL DAMAGE. THE CONTACT CHANGED THE TIRE AND WENT TO SILVER MOON AUTO REPAIR. THE MECHANIC STATED THAT THE OTHER THREE TIRES WOULD ALS... Read more
Incident date: Jan 23, 2008
1. FIRE BEHIND FURNACE PANELING 8:30 AM MST I NOTICED SMOKE COMING FROM UNDER THE FURNACE PANEL. I SHUT DOWN THE FURNACE AND OPENED THE FURNACE PANEL. UPON OPENING, I DISCOVERED THE LINOLEUM BURNING IN A SIX INCH DIAMETER OVAL AREA. I EXTINGUISHED THE FIRE. EXAMINATION SHOWED THE FURNACE FEEDS THE DUCT SYSTEM UNDER THE FLOOR BY MEANS OF A HOLE IN THE FLOOR THAT IS SUPPOSED TO ALIGN WITH THE FURN... Read more
Fire
Incident date: Jan 23, 2008
1. FIRE BEHIND FURNACE PANELING 8:30 AM MST I NOTICED SMOKE COMING FROM UNDER THE FURNACE PANEL. I SHUT DOWN THE FURNACE AND OPENED THE FURNACE PANEL. UPON OPENING, I DISCOVERED THE LINOLEUM BURNING IN A SIX INCH DIAMETER OVAL AREA. I EXTINGUISHED THE FIRE. EXAMINATION SHOWED THE FURNACE FEEDS THE DUCT SYSTEM UNDER THE FLOOR BY MEANS OF A HOLE IN THE FLOOR THAT IS SUPPOSED TO ALIGN WITH THE FURN... Read more
Fire
Incident date: Jan 23, 2008
1. FIRE BEHIND FURNACE PANELING 8:30 AM MST I NOTICED SMOKE COMING FROM UNDER THE FURNACE PANEL. I SHUT DOWN THE FURNACE AND OPENED THE FURNACE PANEL. UPON OPENING, I DISCOVERED THE LINOLEUM BURNING IN A SIX INCH DIAMETER OVAL AREA. I EXTINGUISHED THE FIRE. EXAMINATION SHOWED THE FURNACE FEEDS THE DUCT SYSTEM UNDER THE FLOOR BY MEANS OF A HOLE IN THE FLOOR THAT IS SUPPOSED TO ALIGN WITH THE FURN... Read more
Fire
Incident date: Jan 23, 2008
1. FIRE BEHIND FURNACE PANELING 8:30 AM MST I NOTICED SMOKE COMING FROM UNDER THE FURNACE PANEL. I SHUT DOWN THE FURNACE AND OPENED THE FURNACE PANEL. UPON OPENING, I DISCOVERED THE LINOLEUM BURNING IN A SIX INCH DIAMETER OVAL AREA. I EXTINGUISHED THE FIRE. EXAMINATION SHOWED THE FURNACE FEEDS THE DUCT SYSTEM UNDER THE FLOOR BY MEANS OF A HOLE IN THE FLOOR THAT IS SUPPOSED TO ALIGN WITH THE FURN... Read more
Fire
Incident date: Jan 19, 2007
THE TRAILER WAS BEING NORMALLY DRIVEN AT LEGAL HIGHWAY SPEEDS AND WAS PROPERLY LOADED. THE CURBSIDE REAR LEAF SPRING HANGER WELDS BROKE COMPLETELY LOOSE FROM THE SUBFRAME. THE HANGER BECAME WEDGED IN THE HOLE LEFT IN THE SUBFRAME. RESULTING IN SIGNIFICANT DAMAGE TO THE TRAILER SUSPENSION. AT THIS TIME, THE DAMAGE IS STILL BEING EVALUATED. ANY OLD PARTS WILL BE RETAINED FOR POSSIBLE LITIGATION... Read more
Incident date: Oct 3, 2007
I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE BELOW WT REQUIREMENT FOR MY TRAILER WT (THESE TIRES ARE ONLY SOLD BY KEYSTONE AND ARE MADE BY COOPE... Read more
Incident date: Nov 22, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE LAREDO. THE VEHICLE HAS HERCULES MILE STAR (NA), SIZE ST225-75D15D TIRES. THE CONTACT NOTICED THAT THE SIDEWALLS ON ALL FOUR TIRES WERE CRACKED. THE MANUFACTURER STATED THAT THE TIRES WERE NOT ON RECALL, BUT ON A VOLUNTARY REPLACEMENT THAT EXPIRED IN NOVEMBER OF 2007. THEY ADVISED THE CONTACT TO FIND A DEALER IN THE STATE THAT WILL REPLACE THE TIRES. THE DO... Read more
Incident date: Nov 22, 2007
WHILE DRIVING ON I26 W, " MISSION" TIRE BLOWUP ON OUR RV CAUSING AN EXPENSIVE DAMAGE TO OUT 5TH WHEEL. DO TO RELATIVELY LOW SPEED AND WHERE IT HAPPENED THERE WAS NO SERIOUS ACCIDENT OR INJURIES. THE TIRES ON THE RV ARE PROPERLY INFLATED AND NEW WITH ONLY 2500 ON THEM. *TR
Incident date: Nov 25, 2007
ON NOVEMBER 25, 2007 I WAS CLOSING UP MY KEYSTONE COURGAR TRAVEL TRAILER AFTER HAVING USED IT FOR 4 DAYS. AFTER I SLID IN THE TWO SIDEOUTS ON THE TRAILER I BEGAN TO SMELL RUBBER BURNING AND I BEGAN SEARCHING TO SEE WHAT WAS HAPPENING. I FOUND FLAMES INSIDE AND OUTSIDE THE TRAILER AT THE AFT END OF WHERE THE LIVING ROOM/DINING ROOM SIDEOUT MATED TO THE TRAILER. I REOPENED THE TRAILER, GRABBED THE F... Read more
Fire
KEYSTONE
MONTANA-MOUNTAINEER
(2006) — TIRES
Nov 15, 2007
Incident date: Mar 28, 2007
FAULTY TIRES ON MONTANA 5TH WHEELS.[MISSION). *TR
Incident date: Oct 30, 2007
HAD A FLAT ON A MISSION ST235/80 R16. TOOK TO HAVE FIXED AND REPAIRMAN SAID THE TIRE WAS FIXING TO SEPARATE. HE SHOWED ME THE BULGE IN THE TIRE. TIRES ARE ON 2007 MONTANA(KEYSTONE) 5TH WHEEL WITH 12,000 MILES. GUESS WE ARE LUCKY WE HAVE NOT HAD A MAJOR PROBLEM. CALLED TIRE CO OUT OF CALIFORNIA AND THEY SENT US 5 NEW MILESTAR TIRES (MADE IN CHINA) AND I AM AFRAID THE SAME THING WILL HAPPEN TO T... Read more
Incident date: Oct 29, 2007
FRAME BUCKLED ON 2002 KEYSTONE HORNET 255R FIFTH WHEEL IN THE CENTER ON BOTH SIDES. *TR
Incident date: Oct 29, 2007
FRAME BUCKLED ON 2002 KEYSTONE HORNET 255R FIFTH WHEEL IN THE CENTER ON BOTH SIDES. *TR
Incident date: Oct 29, 2007
FRAME BUCKLED ON 2002 KEYSTONE HORNET 255R FIFTH WHEEL IN THE CENTER ON BOTH SIDES. *TR
KEYSTONE
CHALLENGER
(2007) — TIRES:VALVE
Oct 22, 2007
Incident date: Aug 14, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE CHALLENGER 29RKP. THE TIRES 4 OUT OF 5 WOULD NOT HOLD 80 PSI. THE CONTACT PLACED 80 PSI IN THE TIRES AND THE FOLLOWING DAY, THEY WOULD HAVE 40 PSI. HE WOULD REPEATEDLY HAVE TO REPLACE THE STEMS DUE TO THE FAILURE. CURRENTLY, FOUR STEMS HAVE BEEN REPLACED. NHTSA CAMPAIGN ID NUMBER 07V286000 (WHEELS) WAS REFERENCED; HOWEVER, THE MANUFACTURER WOULD NOT STATE I... Read more
Incident date: Sep 7, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE SPRINTER. THE VEHICLE HAS MILESTAR M633, SIZE ST225/75D15D TIRES (NA). UPON INSPECTION OF THE TIRES, THE CONTACT NOTICED THAT TWO TIRES WERE CRACKED ACROSS THE TREAD. THE THIRD TIRE WAS NOT CRACKED, BUT THE TREAD BEGAN TO SEPARATE FROM THE TIRE. THE CONTACT COULD NOT REMEMBER WHICH TIRE HAD WHAT FAILURE. THE VEHICLE WAS DRIVEN 200 MILES AT 65 MPH BEFORE HE ... Read more
Incident date: Oct 9, 2007
I HAVE A BRAND NEW MONTANA 332-PHT 5TH WHEEL RV CAMPER. YOU CAN'T OPEN THE EMERGENCY WINDOW BECAUSE THE LEVER HITS THE BACK OF THE SOFA. THE SOFA IS BOLTED DOWN AND CAN'T BE MOVED. I CONTACTED KEYSTONE, WHO MAKES THE MONTANA. THEY TOLD ME THAT BECAUSE IT IS A CHILDS ROOM I SHOULD TEACH MY KIDS HOW TO LOWER THE SOFA TO GET OUT. TO EXPECT A YOUNG CHILD TO DO THIS IN A FIRE IS CRAZY. THERE ARE 3 BUNK... Read more
Incident date: Oct 10, 2007
SPARE TIRE ON OUR TRAVEL TRAILER HAS NEVER BEEN USED. MY HUSBAND WAS WORKING OUTSIDE AND HEARD A LARGE BOOM. THE SPARE TIRE ON THE SPARE TIRE HOLDER OF THE CAMPER HAD EXPLODED LEAVING A LARGE HOLE IN THE TIRE. WE ARE NOW VERY CONCERNED ABOUT THE TIRES ON THE TRAILER. IF THEY EXPLODE WHILE WE ARE IN ROUTE TO A CAMPGROUND IT COULD CAUSE SERIOUS DAMAGE TO OUR TRAILER AND POSSIBLE CAUSE AN ACCIDEN... Read more
KEYSTONE
MOUNTAINEER
(2006) — TIRES
Oct 5, 2007
Incident date: Oct 4, 2007
TL*THE CONTACT OWNS A 2006 KEYSTONE MOUNTAINEER. THE VEHICLE HAS MISSION TIRES (NA). THE INSIDES OF BOTH REAR TIRES WERE COMPLETELY WORN. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THEY ARE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE AXLE BECAUSE HE NOTICED GREASE LEAKING FROM THE LUG NUTS. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE CUR... Read more
Incident date: Sep 4, 2007
TL*THE CONTACT OWNS A 2004 KEYSTONE OUTBACK RV. THE TIRE BRAND IS DURO, HWA-FONG RUBBER INDUSTRIAL COMPANY LTD IS THE MANUFACTURER. THE TIRE SIZE WAS T115/70D15. 25RSS IS THE MODEL NUMBER. THE RV DOESN'T HAVE A MOTOR. THE CONTACT OBSERVED THAT THE TREAD IS SEPARATING ON ALL 4 OF HIS TIRES, THE FRONT PASSENGER AND DRIVER AND THE REAR DRIVER AND PASSENGER TIRES. THE ESTIMATED COST TO REPLACE THE... Read more
Incident date: Jul 10, 2007
CARLISLE TIRE(225X75X15) ON MIDDLE AXLE ON KEYSTONE RAPTOR SEPARATED, LOOKED AS IF STEEL BELT HAD CUT INTO SIDEWALL AS A DEFECT. TIRE IMMEDIATELY SHREDDED AND DAMAGED THE RIM AND THE TIRES ON BOTH AXLES AROUND IT. ALSO DAMAGED AREA UNDER WHEEL AS WELL AS FENDER. CARLISLE WAS CONTACTED AND DENIED ANY WARRANTY AS TIRES WERE 2 YEARS OLD IN APRIL AND THIS HAPPENED IN JULY. THEY REFUSED TO ACCEPT AN... Read more
Incident date: Aug 18, 2007
MY WIFE AND I PURCHASED A NEW 2003 COUGAR 5TH WHEEL MANUFACTURED BY KEYSTONE. TWO MONTHS PAST THE 1-YEAR MANUFACTURER WARRANTY, WE EXPERIENCED TWO TIRE BLOWOUTS ON THE PASSENGER SIDE. SINCE THE WARRANTY HAD EXPIRED ON THE TIRES, WE REPLACED THEM ALL WITH NEW 10-PLY TIRES. AFTER LESS THAN 1,000 MILES, WE EXPERIENCED ANOTHER BLOWOUT ON THE SAME SIDE RESULTING IN EXTENSIVE DAMAGE TO THE TRAILER SI... Read more
Incident date: Jan 1, 1901
2004 COUGAR 5TH WHEEL HAD TIRE SEPARATION. CUSTOMER STATES THAT THE TIRE SEPARATION HAS OCCURRED ON TWO OCCASIONS. CONTACT STATES HER HUSBAND COULD CONTROL THE VEHICLE WHEN IT HAPPENED WHILE HE WAS DRIVING. *KB THE SECOND TIRE FAILURE RESULTED IN DAMAGE TO THE UNDER CARRIAGE OF THE RV. ON BOTH TIRES, THE TREAD PULLED AWAY FROM THE TIRE WHICH CAUSED THEM TO BLOW OUT. *JB
KEYSTONE
MONTANA-MOUNTAINEER
(2007) — TIRES:TREAD/BELT
Sep 7, 2007
Incident date: Sep 3, 2007
1. MY 2007 TRAVEL TRAILER TIRE TREAD CAME OFF TIRE (UNDER 500 MILES) THEN TIRE BLEW CAUSING DANGER TO OTHERS AROUND AND SELF. 2. I MANAGED TO A SAFE STOP NO INJURIES THANKS TO A WARNING OF ANOTHER VEHICLE PASSING BY. 3. I CALLED FOR WARRANTY ON TIRES AND FOUND THEY ARE MADE IN CHINA. THEY ARE REPLACING THE TIRE BUT WARNED TO LOOK CLOSELY AT THE OTHER TIRES. THEY ARE TO SEND A REPLACEMENT ,BUT DO... Read more
Incident date: Aug 26, 2007
MY WIFE WAS TRAVELING WESTBOUND ON I-70 THROUGH DENVER AT 55MPH, AND I WAS FOLLOWING BEHIND HER. ONE OF THE MILESTAR TRAILER TIRES - ST205/75D-14 STARTED SMOKING AND IMMEDIATELY EXPLODED. THESE TIRES ARE ON OUR 2007 KEYSTONE OUTBACK CAMPING TRAILER (21'). DOT 5YKC TCI 4906,DOT 5YKC TCI 3306, DOT 5YKC TCI 2906 *TR
Incident date: Aug 20, 2007
TL*THE CONTACT OWNS A 2007 KEYSTONE LAREDO. THE VEHICLE HAS TIRE COMPANY INC. MILESTAR, SIZE FT225/75/D15 TIRES (NA). THE CONTACT NOTICED THAT THE TREAD BEGAN TO SEPARATE FROM THE PASSENGER SIDE REAR TIRE. THE VEHICLE HAD BEEN PARKED FOR THREE MONTHS BEFORE THE FAILURE WAS DISCOVERED. THE MANUFACTURER AGREED TO SEND FIVE NEW TIRES. THE TIRE AND VEHICLE CURRENT AND FAILURE MILEAGES WERE APPROX... Read more
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT INCLUDE THE BRACE PLATES THAT WERE NEEDED TO CONNECT TO THE CAPTURE PLATE OF THE SUPER GLIDER HITCH. AS A RESULT, THE TRAILER BECAME UNHITCHED WHILE IN MOTION AND CAUSED A CRASH. AN INSPECTION REVEALED THAT THE BOLTS THAT WERE REQUIRED FOR THE VEHICLE WERE NEVER PLACED ON THE TRAILER. THE MANUFACTURE... Read more
Crash
Incident date: Jul 9, 2007
TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE VEHICLE HAS MISSION LOADMAX RADIAL (NA), SIZE ST 205/75/R15 TIRES. THE TIRES WERE MANUFACTURED IN TAIWAN. THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE DEFECTIVE. ONE OF THE TIRES BLEW OUT WHILE DRIVING. THE FAILURE CAUSED DAMAGE TO THE UNDERBELLY OF THE VEHICLE'S INSULATION. HE SENT THE TIRES BACK AND RECEIVED REPLACEMENTS. THE SECON... Read more
Incident date: Jul 31, 2007
WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NORTH MARION COUNTY LINE. WE THEN HAD ANOTHER BLOWOUT AS WE ENTERED CA ON I-8. OUR 3RD BLOWOUT CAME ON ... Read more
Incident date: Jul 31, 2007
WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NORTH MARION COUNTY LINE. WE THEN HAD ANOTHER BLOWOUT AS WE ENTERED CA ON I-8. OUR 3RD BLOWOUT CAME ON ... Read more
Incident date: Aug 12, 2007
I PURCHASED A 2004 COUGAR 5TH WHEEL MADE BY KEYSTONE RV IN APRIL OF 2005 FROM A LOCAL DEALER. SINCE THEN WE HAVE TAKEN TWO LONG TRIPS (OVER 500 MILES) AND EACH TIME HAVE HAD MULTIPLE BLOW-OUTS (2 ON THE FIRST TRIP AND 3 THIS LAST TRIP). THUS, I HAVE HAD TO REPLACE ALL FIVE TIRES THAT CAME WITH THE UNIT WITH BRAND-NEW TIRES. ALL OF THE BLOW-OUTS HAVE OCCURRED ON PUBLIC HIGHWAYS DOING 60MPH AND T... Read more
Incident date: Jul 23, 2007
WE BOUGHT A 07 COUGAR KEYSTONE TRAVEL TRAILER. THIS PURCHASE TOOK PLACE AT THE END OF FEB. ON MARCH 5 WE TOOK OUR NEW TRAILER OUT ON OUR FIRST TRIP TO LAS VEGAS NEVADA FOR A 3 DAY NASCAR WEEKEND. WE ARRIVED AT OUR CAMPSITE AND WENT TO SET UP. WE DISCOVERED THAT WE HAD A BALD TIRE ON THE REAR DRIVERS SIDE, 3 OTHER TIRES WERE WORN, THE BACK AXLE WAS BENT. WE IMMEDIATELY CALL FOLLEY'S WHERE WE BOU... Read more
Incident date: Jul 23, 2007
WE BOUGHT A 07 COUGAR KEYSTONE TRAVEL TRAILER. THIS PURCHASE TOOK PLACE AT THE END OF FEB. ON MARCH 5 WE TOOK OUR NEW TRAILER OUT ON OUR FIRST TRIP TO LAS VEGAS NEVADA FOR A 3 DAY NASCAR WEEKEND. WE ARRIVED AT OUR CAMPSITE AND WENT TO SET UP. WE DISCOVERED THAT WE HAD A BALD TIRE ON THE REAR DRIVERS SIDE, 3 OTHER TIRES WERE WORN, THE BACK AXLE WAS BENT. WE IMMEDIATELY CALL FOLLEY'S WHERE WE BOU... Read more
Incident date: Aug 15, 2007
KEYSTONE TRAILER DOES NOT HAVE REQUIRED LIGHTS. TRAILER IS 30' 7" LONG AND DOES NOT HAVE REQUIRED INTERMEDIATE MARKER LIGHTS. *JB
Incident date: Aug 3, 2007
THIS WAS A CLOSE CALL INCIDENT. I HAVE ONLY OWNED THIS 2004 KEYSTONE SPRINTER ST307BHW04 TRAVEL TRAILER FOR 2 MONTHS. WHEN I GOT IT THE TIRES WERE FINE THIS PAST WEEKEND AFTER LESS THEN 500 MILES I JUST MADE IT TO OUR CAMPSITE AND FOUND CORDS HANGING OUT ON THE INSIDE EDGE OF THE REAR LEFT TIRE. WHILE I WAS CHANGING I NOTICED THAT THERE WAS DAMAGE FROM ANOTHER BLOWOUT. THE RIG IS NOT OVERLOADED AN... Read more
Incident date: Aug 3, 2007
THIS WAS A CLOSE CALL INCIDENT. I HAVE ONLY OWNED THIS 2004 KEYSTONE SPRINTER ST307BHW04 TRAVEL TRAILER FOR 2 MONTHS. WHEN I GOT IT THE TIRES WERE FINE THIS PAST WEEKEND AFTER LESS THEN 500 MILES I JUST MADE IT TO OUR CAMPSITE AND FOUND CORDS HANGING OUT ON THE INSIDE EDGE OF THE REAR LEFT TIRE. WHILE I WAS CHANGING I NOTICED THAT THERE WAS DAMAGE FROM ANOTHER BLOWOUT. THE RIG IS NOT OVERLOADED AN... Read more
Incident date: Jul 9, 2007
TL*THE CONTACT OWNS 2005 KEYSTONE RAPTOR TRAILER WITH MISSION TIRES SIZE ST2257515. WHILE DRIVING 65 MPH SHE EXPERIENCED BLOW OUTS ON THE TWO FRONT AND REAR TIRES. THERE WAS NO SIGN OF WEAR AND TEAR. THE TIRES WERE REPLACED WITH THE SAME BRAND AND SIZE. THE ENGINE SIZE, NUMBER OF CYLINDERS, POWER TRAIN, AND FUEL SYSTEM INFORMATION WAS NOT APPLICABLE. THE FAILURE MILEAGE WAS 2,500.